UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

 

FORM 20-F

 

(Mark One)

 

¨REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934

 

OR

 

xANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2013

 

OR

 

¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

Commission file number: 1-14554

 

BANCO SANTANDER-CHILE
(d/b/a Santander, Banco Santander, Banco Santander Santiago, and Santander Santiago)
(Exact name of Registrant as specified in its charter)

 

SANTANDER-CHILE BANK
(d/b/a Santander, Banco Santander, Santander Santiago Bank, and Santander Santiago)
(Translation of Registrant’s name into English)

 

Chile
(Jurisdiction of incorporation or organization)

 

Bandera 140
Santiago, Chile
Telephone: 011-562-320-2000
(Address of principal executive offices)

Robert Moreno Heimlich

 

Tel: 562-2320-8284, Fax: 562-696-1679, email:rmorenoh@santander.cl

 

Bandera 140, 19th Floor, Santiago, Chile

 

Securities registered or to be registered pursuant to Section 12(b) of the Act:

 

Title of each class

Name of each exchange on which registered

     
American Depositary Shares (“ADS”), each representing the right to receive 400 Shares of Common Stock without par value   New York Stock Exchange
     
Shares of Common Stock, without par value*   New York Stock Exchange

 

 

*Santander-Chile’s shares of common stock are not listed for trading, but only in connection with the registration of the American Depositary Shares pursuant to the requirements of the New York Stock Exchange.

 

Securities registered or to be registered pursuant to Section 12(g) of the Act:

 

None

 

(Title of Class)

 

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:

 

none

 

(Title of Class)

 

The number of outstanding shares of each class of common stock of Banco Santander-Chile at December 31, 2013, was:

 

188,446,126,794 Shares of Common Stock, without par value

 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

 

Yes x            No ¨

 

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.

 

Yes ¨            No x

 

Note – Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 from their obligations under those Sections.

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

 

Yes x            No ¨

 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

 

Yes ¨            No ¨

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):

 

Large Accelerated Filer x Accelerated Filer ¨ Non-accelerated Filer ¨

 

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

 

¨U.S. GAAP

 

xInternational Financial Reporting Standards as issued by the International Accounting Standards Board

 

¨Other

 

If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.

 

¨ Item 17         ¨ Item 18

 

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

 

Yes ¨            No x

 

 

 

 
 

 

TABLE OF CONTENTS

 

 

 

  Page
CAUTIONARY STATEMENT CONCERNING FORWARD-LOOKING STATEMENTS 2
CERTAIN TERMS AND CONVENTIONS 4
PRESENTATION OF FINANCIAL INFORMATION 4
PART I 7
ITEM 1. IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISORS 7
ITEM 2. OFFER STATISTICS AND EXPECTED TIMETABLE 7
ITEM 3. KEY INFORMATION 7
ITEM 4. INFORMATION ON THE COMPANY 37
ITEM 4A. UNRESOLVED STAFF COMMENTS 54
ITEM 5. OPERATING AND FINANCIAL REVIEW AND PROSPECTS 55
ITEM 6. DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES 133
ITEM 7. MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS 148
ITEM 8. FINANCIAL INFORMATION 153
ITEM 9. THE OFFER AND LISTING 153
ITEM 10. ADDITIONAL INFORMATION 155
ITEM 11. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 172
ITEM 12. DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES 193
PART II 194
ITEM 13. DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES 194
ITEM 14. MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS 194
ITEM 15. CONTROLS AND PROCEDURES 195
ITEM 16. [RESERVED] 198
ITEM 16A. AUDIT COMMITTEE FINANCIAL EXPERT 198
ITEM 16B. CODE OF ETHICS 198
ITEM 16C. PRINCIPAL ACCOUNTANT FEES AND SERVICES 199
ITEM 16D. EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES 199
ITEM 16E. PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS 199
ITEM 16F. CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT 199
ITEM 16G. CORPORATE GOVERNANCE 199
ITEM 16H. MINE SAFETY DISCLOSURE 201
PART III 202
ITEM 17. FINANCIAL STATEMENTS 202
ITEM 18. FINANCIAL STATEMENTS 202
ITEM 19. EXHIBITS 202

 

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CAUTIONARY STATEMENT CONCERNING FORWARD-LOOKING STATEMENTS

 

We have made statements in this Annual Report on Form 20-F that constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended, and the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements appear throughout this report and include statements regarding our intent, belief or current expectations regarding:

 

·asset growth and alternative sources of funding

 

·growth of our fee-based business

 

·financing plans

 

·impact of competition

 

·impact of regulation

 

·exposure to market risks including:

 

·interest rate risk

 

·foreign exchange risk

 

·equity price risk

 

·projected capital expenditures

 

·liquidity

 

·trends affecting:

 

·our financial condition

 

·our results of operation

 

The sections of this Annual Report which contain forward-looking statements include, without limitation, “Item 3. Key Information—Risk Factors,” “Item 4. Information on the Company—C. Business Overview—Competition,” “Item 5. Operating and Financial Review and Prospects,” “Item 8. Financial Information—A. Consolidated Statements and Other Financial Information—Legal Proceedings,” and “Item 11. Quantitative and Qualitative Disclosures About Market Risk.” Our forward-looking statements also may be identified by words such as “believes,” “expects,” “anticipates,” “projects,” “intends,” “should,” “could,” “may,” “seeks,” “aim,” “combined,” “estimates,” “probability,” “risk,” “VaR,” “target,” “goal,” “objective,” “future” or similar expressions.

 

You should understand that the following important factors, in addition to those discussed elsewhere in this Annual Report and in the documents which are incorporated by reference, could affect our future results and could cause those results or other outcomes to differ materially from those expressed in our forward-looking statements:

 

·changes in capital markets in general that may affect policies or attitudes towards lending to Chile or Chilean companies;

 

·changes in economic conditions;

 

·the monetary and interest rate policies of Central Bank (as defined below);

 

·inflation;

 

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·deflation;

 

·unemployment;

 

·increases in defaults by our customers and in impairment losses;

 

·decreases in deposits;

 

·customer loss or revenue loss;

 

·unanticipated turbulence in interest rates;

 

·movements in foreign exchange rates;

 

·movements in equity prices or other rates or prices;

 

·the effects of non-linear market behavior that cannot be captured by linear statistical models, such as the VaR model we use;

 

·changes in Chilean and foreign laws and regulations;

 

·changes in taxes;

 

·competition, changes in competition and pricing environments;

 

·our inability to hedge certain risks economically;

 

·the adequacy of loss allowances;

 

·technological changes;

 

·changes in consumer spending and saving habits;

 

·changes in demographics, consumer spending, investment or saving habits;

 

·increased costs;

 

·unanticipated increases in financing and other costs or the inability to obtain additional debt or equity financing on attractive terms;

 

·changes in, or failure to comply with, banking regulations;

 

·acquisitions or restructurings of businesses that may not perform in accordance with our expectations;

 

·our ability to successfully market and sell additional services to our existing customers;

 

·disruptions in client service;

 

·damage to our reputation;

 

·natural disasters;

 

·implementation of new technologies;

 

·the Group’s exposure to operational losses (e.g., failed internal or external processes, people and systems); and

 

·an inaccurate or ineffective client segmentation model.

 

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You should not place undue reliance on such statements, which speak only as of the date at which they were made. The forward-looking statements contained in this report speak only as of the date of this Annual Report, and we do not undertake to update any forward-looking statement to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

 

CERTAIN TERMS AND CONVENTIONS

 

As used in this annual report (the “Annual Report”), “Santander-Chile”, “the Bank”, “we,” “our” and “us” or similar terms refer to Banco Santander-Chile together with its consolidated subsidiaries.

 

When we refer to “Santander Spain,” we refer to our parent company, Banco Santander, S.A. References to “Santander Group” or “Grupo Santander” mean the worldwide operations of the Santander Spain conglomerate, as indirectly controlled by Santander Spain and its consolidated subsidiaries, including Santander-Chile.

 

As used in this Annual Report, the term “billion” means one thousand million (1,000,000,000).

 

In this Annual Report, references to “$”, “U.S.$”, “U.S. dollars” and “dollars” are to United States dollars; references to “Chilean pesos,” “pesos” or “Ch$” are to Chilean pesos; references to “CHF” or “CHF$” are to Swiss francs; references to “CNY” or “CNY$” are to Chinese yuan renminbi); and references to “UF” are to Unidades de Fomento. The UF is an inflation-indexed Chilean monetary unit with a value in Chilean pesos that changes daily to reflect changes in the official Consumer Price Index (“CPI”) of the Instituto Nacional de Estadísticas (the Chilean National Institute of Statistics) for the previous month. See “Item 3. Key Information—A. Selected Financial Data—Exchange Rates” for information regarding exchange rates.

 

As used in this Annual Report, the terms “write-offs” and “charge-offs” are synonyms.

 

In this Annual Report, references to the Audit Committee are to the Bank’s Comité de Directores y Auditoría.

 

In this Annual Report, references to “BIS” are to the Bank for International Settlement, and references to “BIS ratio” are to the capital adequacy ratio as calculated in accordance with the Basel Capital Accord. References to the “Central Bank” are to the Banco Central de Chile. References to the SBIF are to the Superintendency of Banks and Financial Institutions.

 

Certain figures included in this Annual Report have been subject to rounding adjustments. Accordingly, figures shown as totals in certain tables may not be an arithmetic aggregation of the figures that precede them.

 

PRESENTATION OF FINANCIAL INFORMATION

 

Santander-Chile is a Chilean bank and maintains its financial books and records in Chilean pesos and prepares its consolidated financial statements in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”). Any reference to IFRS in this document is to IFRS as issued by the IASB.

 

As required by local regulations, our locally filed consolidated financial statements have been prepared in accordance with Chilean accounting principles issued by the SBIF (“Chilean Bank GAAP”). Therefore, our locally filed consolidated financial statements have been adjusted to IFRS in order to comply with the requirements of the Securities and Exchange Commission (the “SEC”). Chilean Bank GAAP principles are substantially similar to IFRS but there are some exceptions. For further details and a discussion of the main differences between Chilean Bank GAAP and IFRS, see to “Item 5. Operating and Financial Review and Prospects—A. Accounting Standards Applied in 2013.”

 

This Annual Report contains our consolidated financial statements as of December 31, 2013, 2012 and 2011 and for the years then ended (the “Audited Financial Statements”). Such Audited Consolidated Financial Statements have been prepared in accordance with IFRS as issued by the IASB, and have been audited by Deloitte Auditores y Consultores Limitada, independent registered public accountants. See page F-1 of the Audited Consolidated Financial

 

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Statements for the 2013, 2012 and 2011 report prepared by Deloitte Auditores y Consultores Limitada. The Audited Financial Statements have been prepared from accounting records maintained by the Bank and its subsidiaries.

 

The notes to the Audited Consolidated Financial Statements contain information in addition to that presented in the Audited Consolidated Financial Statements, which provide narrative descriptions or details of these financial statements.

 

We have formatted our financial information according to the classification format for banks used in Chile. We have not reclassified the line items to comply with Article 9 of Regulation S-X. Article 9 is a regulation of the SEC that contains formatting requirements for bank holding company financial statements.

 

Functional and Presentation Currency

 

The Chilean peso is the currency of the primary economic environment in which the Bank operates and the currency that influences its structure of costs and revenues, and in accordance with International Accounting Standard 21 – The Effects of Changes in Foreign Exchange Rates has been defined as the functional and presentation currency. Accordingly, all balances and transactions denominated in currencies other than the Chilean peso are treated as “foreign currency.”

 

For presentational purposes, we have translated millions of Chilean pesos (Ch$ million) into thousands of US dollars (U.S.$ thousand) using the rate as indicated below under “Exchange Rates,” for the financial information included in this Annual Report.

 

Loans

 

Unless otherwise specified, all references herein (except in the Audited Consolidated Financial Statements) to loans are to loans and financial leases before deduction for loan loss allowance, and, except as otherwise specified, all market share data presented herein is based on information published periodically by the SBIF. Non-performing loans include the entire principal amount and accrued but unpaid interest on loans for which either principal or interest is past-due for 90 days or more and which do not accrue interest. Restructured loans for which no payments are past-due are not ordinarily classified as non-performing loans. See “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information—Classification of Loan Portfolio Based on the Borrower’s Payment Performance.”

 

Under IFRS, a loan is evaluated on each financial statement reporting date to determine whether objective evidence of impairment exists. A loan will be impaired if, and only if, objective evidence of impairment exists as a result of one or more events that occurred after the initial recognition of the loan, and such event or events have an impact on the estimated future cash flows of such loan that can be reliably estimated. It may not be possible to identify a single event that was the individual cause of the impairment.

 

An impairment loss relating to a loan is calculated as the difference between the carrying amount of the financial asset and the present value of estimated future cash flows discounted at the effective interest rate.

 

Individually significant loans are individually tested for impairment. The remaining financial assets are evaluated collectively in groups with similar credit risk characteristics.

 

The reversal of an impairment loss occurs only if it can be objectively related to an event occurring after the initial impairment loss was recorded. In the case of loans recorded at amortized cost, the reversal is recorded in income. See “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information—Analysis of Loan Loss Allowances.”

 

Outstanding loans and the related percentages of our loan portfolio consisting of corporate and consumer loans in the section entitled “Item 4. Information on the Company—C. Business Overview” are categorized based on the nature of the borrower. Outstanding loans and related percentages of our loan portfolio consisting of corporate and consumer loans in the section entitled “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information” are categorized in accordance with the reporting requirements of the SBIF, which are based on the type and term of loans. This disclosure is consistent with IFRS.

 

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Effect of Rounding

 

Certain figures included in this Annual Report and in the Audited Consolidated Financial Statements have been rounded up for ease of presentation. Percentage figures included in this Annual Report have not in all cases been calculated on the basis of such rounded figures but on the basis of such amounts prior to rounding. For this reason, certain percentage amounts in this Annual Report may vary from those obtained by performing the same calculations using the figures in the Audited Consolidated Financial Statements. Certain other amounts that appear in this Annual Report may not sum due to rounding.

 

Economic and Market Data

 

In this Annual Report, unless otherwise indicated, all macroeconomic data related to the Chilean economy is based on information published by the Central Bank, and all market share and other data related to the Chilean financial system is based on information published by the SBIF and our analysis of such information. Information regarding the consolidated risk index of the Chilean financial system as a whole is not available.

 

Exchange Rates

 

This Annual Report contains translations of certain Chilean peso amounts into U.S. dollars at specified rates solely for the convenience of the reader. These translations should not be construed as representations that the Chilean peso amounts actually represent such U.S. dollar amounts, were converted from U.S. dollars at the rate indicated in preparing the Audited Consolidated Financial Statements, could be converted into U.S. dollars at the rate indicated, were converted or will be converted at all.

 

Unless otherwise indicated, all U.S. dollar amounts at any year end, for any period have been translated from Chilean pesos based on the interbank market rate published by Reuters at 1:30 pm on the last business day of the period. On December 31, 2012 and 2013, the exchange rate in the Informal Exchange Market as published by Reuters at 1:30 pm on these days was Ch$478.85 and Ch$524.20 respectively, or 0.05% less and 0.08% more, respectively, than the published observed exchange rate for such date of Ch$478.60 and Ch$523.76, respectively, per U.S.$1.00. The Federal Reserve Bank of New York does not report a noon buying rate for the Chilean peso. For more information on the observed exchange rate, see “Item 3. Key Information—A. Selected Financial Data—Exchange Rates” of the Annual Report.

 

As of December 31, 2012 and 2013, one UF was equivalent to Ch$ 22,840.75 and Ch$ 23,309.56 respectively. The U.S. dollar equivalent of one UF was U.S.$44.50 as of December 31, 2013, using the observed exchange rate reported by the Central Bank as of December 31, 2013, of Ch$ 523.76 per U.S.$1.00.

 

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PART I

 

ITEM 1. IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISORS

 

Not applicable.

 

ITEM 2. OFFER STATISTICS AND EXPECTED TIMETABLE

 

Not applicable.

 

ITEM 3. KEY INFORMATION

 

A. Selected Financial Data

 

The following table presents selected historical financial information for Santander-Chile as of the dates and for each of the periods indicated. Financial information for Santander-Chile as of and for the years ended December 31, 2013, 2012, 2011, 2010, and 2009 has been derived from our audited consolidated financial statements prepared in accordance with IFRS. These consolidated financial statements differ in some respects from our locally filed financial statements at and for the years ended December 31, 2013, 2012, 2011, 2010, and 2009 prepared in accordance with Chilean Bank GAAP.

 

The following table should be read in conjunction with, and is qualified in its entirety by reference to, our Audited Consolidated Financial Statements appearing elsewhere in this Annual Report.

 

  As of and for the years ended December 31,
 

2013

2013

2012

2011

2010

2009

  In U.S.$ thousands (1) In Ch$ millions (2)
CONSOLIDATED STATEMENT OF INCOME DATA (IFRS)            
Net interest income 2,054,106 1,076,762 1,042,734 972,300 939,719 856,516
Provision for loan losses (708,626) (371,462) (403,692) (316,137) (253,915) (333,145)
Net fee and commission income 438,451 229,836 270,572 277,836 263,582 254,130
Operating costs (3) (1,064,199) (557,853) (539,742) (500,447) (451,936) (407,894)
Other income, net (4) 308,423 161,676 36,034 50,878 95,365 155,927
Income before tax 1,028,155 538,959 405,906 484,430 592,815 525,534
Income tax expense (180,332) (94,530) (44,473) (77,308) (85,343) (88,924)
Net income for the year 847,823 444,429 361,433 407,122 507,472 436,610
Net income attributable to:            
Bank shareholders 843,750 442,294 356,808 402,191 505,393 431,557
Non-controlling interests 4,073 2,135 4,625 4,931 2,079 5,053
Net income attributable to Bank shareholders per share 4.48 2.35 1.89 2.13 2.68 2.29
Net income attributable to Bank shareholders per ADS (5) 1.79 938.83 757.37 2,217.48 2,786.48 2,379.39
Weighted-average shares outstanding (in millions) 188,446.1 188,446.1 188,446.1 188,446.1 188,446.1 188,446.1
Weighted-average ADS outstanding (in millions) (5) 471.1 471.1 471.1 181.4 181.4 181.4
             
CONSOLIDATED STATEMENT OF FINANCIAL POSITION DATA (IFRS)            
Cash and deposits in banks 2,998,493 1,571,810 1,250,414 2,793,701 1,762,198 2,043,458
Financial investments (6) 3,826,839 2,006,029 2,171,438 2,084,002 2,024,635 2,642,649
Loans before allowance from loan losses 40,176,958 21,060,761 18,966,652 17,434,782 15,727,282 13,751,276
Loan loss allowance (1,173,089) (614,933) (550,048) (488,468) (425,447) (349,527)
Financial derivative contracts (assets) 2,850,092 1,494,018 1,293,212 1,601,896 1,624,378 1,393,878
Other assets (7) 3,060,934 1,604,542 1,627,434 1,241,979 1,377,668 1,291,141
Total assets 51,740,227 27,122,227 24,759,102 24,667,892 22,090,714 20,772,875
Deposits (8) 29,179,769 15,296,035 14,082,232 13,334,929 11,495,191 10,708,791
Other interest bearing liabilities (9) 13,887,424 7,279,788 6,506,020 7,264,311 6,235,959 6,232,982
Financial derivative contracts (liabilities) 2,464,297 1,291,785 1,146,161 1,292,402 1,643,979 1,348,906
Total equity (10) 4,525,860 2,372,456 2,196,501 2,093,280 1,937,977 1,689,903
Equity attributable to Bank shareholders 4,471,484 2,343,952 2,162,236 2,059,479 1,906,168 1,660,104

 

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As of and for the years ended December 31,

 

2013

2012

2011

2010

2009

CONSOLIDATED RATIOS          
(IFRS)          
Profitability and performance:          
Net interest margin (11) 4.6% 4.8% 4.8% 5.4% 5.3%
Return on average total assets (12) 1.6% 1.4% 1.7% 2.4% 2.2%
Return on average equity (13) 18.9% 16.5% 20.4% 29.0% 27.3%
Capital:          
Average equity as a percentage of average total assets (14) 8.7% 8.7% 8.3% 8.4% 8.0%
Total liabilities as a multiple of equity (15) 10.4 10.3 10.8 10.4 11.3
Credit Quality:          
Non-performing loans as a percentage of total loans (16) 2.9% 3.2% 2.9% 2.7% 3.0%
Allowance for loan losses as percentage of total loans 2.9% 2.9% 2.8% 2.7% 2.5%
Operating Ratios:          
Operating expenses /operating revenue (17) 40.2% 42.5% 41.4% 37.0% 34.2%
Operating expenses /average total assets 2.3% 2.4% 2.3% 2.2% 2.2%
           
OTHER DATA          
CPI Inflation Rate (18) 3.0% 1.5% 4.4% 3.0% -1.4%
Revaluation (devaluation) rate (Ch$/U.S.$) at year end (18) 9.4% -8.2% 11.3% -7.5% -19.5%
Number of employees at period end 11,516 11,713 11,566 11,001 11,118
Number of branches and offices at period end 493 504 499 504 498

 

 

(1)Amounts stated in U.S. dollars at and for the year ended December 31, 2013 have been translated from Chilean pesos at the interbank market exchange rate of Ch$524.20 = U.S.$1.00 as of December 31, 2013 based on the interbank market rate published by Reuters at 1:30 pm on the last business day of the period.
  
(2)Except per share data, percentages and ratios, share numbers, employee numbers and branch numbers.
  
(3)Operating costs is equal to the sum of the line items on personnel salaries and expenses, administrative expenses, depreciation and amortization and impairment within our Consolidated Statements of Income.
  
(4)Other income, net is the sum of the line items on other operating income, net income from financial operations (net trading income), foreign exchange transactions, income from investment in other companies less other operating expense within our Consolidated Statements of Income.
  
(5)On October 22, 2012 the Bank performed an ADR split: for each old ADR, an ADR holder received 2.5975 new ADRs, and the ratio of ADS to shares became 1 ADS = 400 shares. For the years 2009-2011,1 ADS = 1,039 shares of common stock.
  
(6)Includes the line items on trading investments, investments under resale agreements, investments available for sale and investments held to maturity within our Consolidated Statements of Financial Position.
  
(7)Includes the line items on cash items in process of collection, investments in associates and other companies, intangible assets, property, plant and equipment, current taxes, deferred taxes and other assets within our Consolidated Statements of Financial Position.
  
(8)Deposits are equal to the sum of the line items on deposits and other demand liabilities and time deposits and other time liabilities within our Consolidated Statements of Financial Position.
  
(9)Other interest bearing liabilities are equal to the sum of the line items on obligations under repurchase agreements, interbank borrowings, issued debt instruments and other financial liabilities within our Consolidated Statements of Financial Position.
  
(10)Equity includes equity attributable to Bank shareholders plus non-controlling interests less allowance for mandatory dividends. Provision for mandatory dividends is made pursuant to Article 79 of the Corporations Act, in accordance with the Bank’s internal dividend policy, pursuant to which at least 30% of net income for the period is distributed, except in the case of a contrary resolution adopted at the respective shareholders’ meeting by the unanimous vote of the outstanding shares.
  
(11)Net interest income divided by average interest earning assets (as presented in “Item 5. Operating and Financial Review and Prospects— F. Selected Statistical Information”).
  
(12)Net income for the year divided by average total assets (as presented in “Item 5. Operating and Financial Review and Prospects— F. Selected Statistical Information”).
  
(13)Net income for the year divided by average equity (as presented in “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information”).
  
(14)This ratio is calculated using total equity including non-controlling interest.
  
(15)Total liabilities divided by equity.
  
(16)Non-performing loans include the aggregate unpaid principal and accrued but unpaid interest on all loans with at least one installment over 90 days past-due.
  
(17)The efficiency ratio is equal to operating expenses over operating income. Operating expenses includes personnel salaries and expenses, administrative expenses, depreciation and amortization, impairment and other operating expenses. Operating income includes net interest income, net fee and commission income, net income from financial operations (net trading income), foreign exchange profit (loss), net and other operating income.
  
(18)Based on information published by the Central Bank.

 

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Exchange Rates

 

Chile has two currency markets, the Mercado Cambiario Formal, or the Formal Exchange Market, and the Mercado Cambiario Informal, or the Informal Exchange Market. According to Law 18,840, the organic law of the Central Bank and the Central Bank Act (Ley Orgánica Constitucional del Banco Central de Chile), the Central Bank determines which purchases and sales of foreign currencies must be carried out in the Formal Exchange Market. Pursuant to Central Bank regulations currently in effect, all payments, remittances or transfers of foreign currency abroad which are required to be effected through the Formal Exchange Market may be effected with foreign currency procured outside the Formal Exchange Market. The Formal Exchange Market is comprised of the banks and other entities so authorized by the Central Bank. The Informal Exchange Market is comprised of entities that are not expressly authorized to operate in the Formal Exchange Market, such as certain foreign exchange houses and travel agencies, among others. The Central Bank is empowered to require that certain purchases and sales of foreign currencies be carried out on the Formal Exchange Market. The conversion from pesos to U.S. dollars of all payments and distributions with respect to the ADSs described in this Annual Report must be transacted at the spot market rate in the Formal Exchange Market.

 

Both the Formal and Informal Exchange Markets are driven by free market forces. Current regulations require that the Central Bank be informed of certain transactions and that they be effected through the Formal Exchange Market. In order to keep the average exchange rate within certain limits, the Central Bank may intervene by buying or selling foreign currency on the Formal Exchange Market.

 

The U.S.$ Observed Exchange Rate (dólar observado), which is reported by the Central Bank and published daily in the Chilean newspapers, is the weighted average exchange rate of the previous business day’s transactions in the Formal Exchange Market. The Central Bank has the power to intervene by buying or selling foreign currency on the Formal Exchange Market to attempt to maintain the Observed Exchange Rate within a desired range. Even though the Central Bank is authorized to carry out its transactions at the Observed Exchange Rate, it generally uses spot rates for its transactions. Other banks generally carry out authorized transactions at spot rates as well.

 

Purchases and sales of foreign currencies may be legally carried out in the Informal Exchange Market. The Informal Exchange Market reflects transactions carried out at informal exchange rates by entities not expressly authorized to operate in the Formal Exchange Market. There are no limits imposed on the extent to which the rate of exchange in the Informal Exchange Market can fluctuate above or below the Observed Exchange Rate. In recent years, the variation between the Observed Exchange Rate and the Informal Exchange Rate has not been significant. On December 31, 2012 and 2013, the exchange rate in the Informal Exchange Market as published by Reuters at 1:30 pm on these days was Ch$478.85 and Ch$524.20 respectively, or 0.05% less and 0.08% more, respectively, than the published observed exchange rate for such date of Ch$478.60 and Ch$523.76, respectively, per U.S.$1.00.

 

The following table sets forth the annual low, high, average and period-end observed exchange rate for U.S. dollars for each of the following periods, as reported by the Central Bank. We make no representation that the Chilean peso or the U.S. dollar amounts referred to herein actually represent, could have been or could be converted into U.S. dollars or Chilean pesos, as the case may be, at the rates indicated, at any particular rate or at all. The Federal Reserve Bank of New York does not report a noon buying rate for pesos.

 

 

Daily Observed Exchange Rate Ch$ Per U.S.$(1)

Year

Low(2)

High(2)

Average(3)

Period End

         
2009 491.09 643.87 559.67 506.43
2010 468.37 549.17 510.38 468.37
2011 455.91 533.74 483.36 521.46
2012 469.65 519.69 494.99 478.60
2013 466.50 533.95 495.09 523.76

 

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Daily Observed Exchange Rate Ch$ Per U.S.$(1)

Month

Low(2)

High(2)

Average(3)

Period End

October 2013 493.36 508.58 500.81 508.58
November 2013 507.64 528.19 519.25 528.19
December 2013 523.76 533.95 529.45 523.76
January 2014 524.61 550.53 537.03 547.22
February 2014 546.94 563.32 554.41 563.32
March 2014 550.53 573.24 563.84 550.53
April 2014 (until April 28, 2014) 544.96 563.76 554.07 560.36

 

 

Source: Central Bank.

 

(1)Nominal figures.
  
(2)Exchange rates are the actual low and high, on a day-by-day basis for each period.
  
(3)The average of monthly average rates during the year.

 

Dividends

 

Under the current General Banking Law, a Chilean bank may only pay a single dividend per year (i.e., interim dividends are not permitted). Santander-Chile’s annual dividend is proposed by its Board of Directors and is approved by the shareholders at the annual ordinary shareholders’ meeting held the year following that in which the dividend is generated. For example, the 2013 dividend must be proposed and approved during the first four months of 2014. Following shareholder approval, the proposed dividend is declared and paid. Historically, the dividend for a particular year has been declared and paid no later than one month following the shareholders’ meeting. Dividends are paid to shareholders of record on the fifth day preceding the date set for payment of the dividend. The applicable record dates for the payment of dividends to holders of ADSs will, to the extent practicable, be the same.

 

Under the General Banking Law, a bank must distribute cash dividends in respect of any fiscal year in an amount equal to at least 30% of its net income for that year, as long as the dividend does not result in the infringement of minimum capital requirements. The balances of our distributable net income are generally retained for use in our business (including for the maintenance of any required legal reserves). Although our Board of Directors currently intends to pay regular annual dividends, the amount of dividend payments will depend upon, among other factors, our then current level of earnings, capital and legal reserve requirements, as well as market conditions, and there can be no assurance as to the amount or timing of future dividends.

 

Dividends payable to holders of ADSs are net of foreign currency conversion expenses of JPMorgan Chase Bank, N.A., as depositary (the “Depositary”) and will be subject to the Chilean withholding tax currently at the rate of 35% (subject to credits in certain cases as described in “Item 10. Additional Information—E. Taxation—Material Tax Consequences of Owning Shares of Our Common Stock or ADSs”).

 

Under the Foreign Investment Contract (as defined herein), the Depositary, on behalf of ADS holders, is granted access to the Formal Exchange Market to convert cash dividends from Chilean pesos to U.S. dollars and to pay such U.S. dollars to ADS holders outside Chile, net of taxes, and no separate registration by ADS holders is required. In the past, Chilean law required that holders of shares of Chilean companies who were not residents of Chile to register as foreign investors under one of the foreign investment regimes contemplated by Chilean law in order to have dividends, sale proceeds or other amounts with respect to their shares remitted outside Chile through the Formal Exchange Market. On April 19, 2001, the Central Bank deregulated the Exchange Market and eliminated the need to obtain approval from the Central Bank in order to remit dividends, but at the same time this eliminated the possibility of accessing the Formal Exchange Market. These changes do not affect the current Foreign Investment Contract, which was signed prior to April 19, 2001, which grants access to the Formal Exchange Market with prior approval of the Central Bank. See “Item 10. Additional Information—D. Exchange Controls.”

 

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The following table presents dividends declared and paid by us in nominal terms in the past four years:

 

Year

Dividend
Ch$ mn(1)

Per share
Ch$/share(2)

Per ADR
Ch$/ADR(3)

% over
earnings(4)

% over
earnings(5)

2010 258,752 1.37 1,426.63 60 60
2011 286,294 1.52 1,578.48 60 57
2012 261,051 1.39 1,439.08 60 65
2013 232,780 1.24 494.10 60 65
2014(6) 265,156 1.41 562.83 60 60

 

 

(1)Million of nominal pesos.
  
(2)Calculated on the basis of 188,446 million shares.
  
(3)Calculated on the basis of 1,039 shares per ADS, except in 2013 and 2014 which is calculated on the basis of 400 shares per ADR.
  
(4)Calculated by dividing dividend paid in the year by net income attributable to shareholders for the previous year as required by local regulations.
  
(5)Calculated by dividing dividend paid in the year by net income attributable to shareholders for the previous year under IFRS.
  
(6)Approved by shareholders on April 22, 2014.

 

B. Capitalization and Indebtedness

 

Not applicable.

 

C. Reasons for the Offer and Use of Proceeds

 

Not applicable.

 

D. Risk Factors

 

You should carefully consider the following risk factors, which should be read in conjunction with all the other information presented in this Annual Report. The risks and uncertainties described below are not the only ones that we face. Additional risks and uncertainties that we do not know about or that we currently think are immaterial may also impair our business operations. Any of the following risks, if they actually occur, could materially and adversely affect our business, results of operations, prospects and financial condition.

 

We are subject to market risks that are presented both in this subsection and in “Item 5. Operating and Financial Review and Prospects” and “Item 11. Quantitative and Qualitative Disclosures about Market Risk.”

 

Risks Associated with Our Business

 

We are vulnerable to the current disruptions and volatility in the global financial markets.

 

In the past six years, financial systems worldwide have experienced difficult credit and liquidity conditions and disruptions leading to less liquidity, greater volatility, general widening of spreads and, in some cases, lack of price transparency on interbank lending rates. Global economic conditions deteriorated significantly between 2007 and 2009, and many countries fell into recession. Recessionary conditions continue in some countries. Many major financial institutions, including some of the world’s largest global commercial banks, investment banks, mortgage lenders, mortgage guarantors and insurance companies experienced significant difficulties. Around the world, there have also been runs on deposits at several financial institutions, numerous institutions have sought additional capital or have been assisted by governments, and many lenders and institutional investors have reduced or ceased providing funding to borrowers (including to other financial institutions).

 

In particular, we face, among others, the following risks related to the economic downturn:

 

·Increased regulation of our industry. Compliance with such regulation will increase our costs and may affect the pricing for our products and services and limit our ability to pursue business opportunities.

 

·Reduced demand for our products and services.

 

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·Inability of our borrowers to timely or fully comply with their existing obligations.

 

·The process we use to estimate losses inherent in our credit exposure requires complex judgments, including forecasts of economic conditions and how these economic conditions might impair the ability of our borrowers to repay their loans. The degree of uncertainty concerning economic conditions may adversely affect the accuracy of our estimates, which may, in turn, impact the reliability of the process and the sufficiency of our loan loss allowances.

 

·The value and liquidity of the portfolio of investment securities that we hold may be adversely affected.

 

·Any worsening of global economic conditions may delay the recovery of the international financial industry and impact our financial condition and results of operations.

 

·The recoverability of our retail loans in particular may be increasingly vulnerable to macroeconomic shocks that could negatively impact the household income of our retail customers and result in increased loan losses.

 

Some uncertainty remains concerning the future economic environment. While certain segments of the global economy have experienced a moderate recovery, we expect such uncertainty will continue, which could have a negative impact on our business and results of operations. A slowing or failing of the economic recovery would likely aggravate the adverse effects of these difficult economic and market conditions on us and on others in the financial services industry.

 

Increased disruption and volatility in the global financial markets could have a material adverse effect on us, including our ability to access capital and liquidity on financial terms acceptable to us, if at all. If capital markets financing ceases to become available, or becomes excessively expensive, we may be forced to raise the rates we pay on deposits to attract more customers and become unable to maintain certain liability maturities. Any such increase in capital markets funding availability or costs or in deposit rates could have a material adverse effect on our interest margins and liquidity.

 

If all or some of the foregoing risks were to materialize, this could have a material adverse effect on us.

 

Credit, market and liquidity risk may have an adverse effect on our credit ratings and our cost of funds. Any downgrading in Chile’s, our controlling shareholder’s or our credit rating would likely increase our cost of funding, require us to post additional collateral or take other actions under some of our derivative contracts and adversely affect our interest margins and results of operations.

 

Credit ratings affect the cost and other terms upon which we are able to obtain funding. Rating agencies regularly evaluate us and their ratings of our long-term debt are based on a number of factors, including our financial strength, conditions that affect the financial services industry generally and the economic environment in which the company operates. In addition, due to the methodology of the main rating agencies, our credit rating is affected by the rating of Chile’s sovereign debt. If Chile’s sovereign debt is downgraded, our credit rating would also likely be downgraded by an equivalent amount.

 

Any downgrade in our debt credit ratings would likely increase our borrowing costs and require us to post additional collateral or take other actions under some of our derivative contracts, and could limit our access to capital markets and adversely affect our commercial business. For example, a ratings downgrade could adversely affect our ability to sell or market certain of our products, engage in certain longer-term and derivatives transactions and retain our customers, particularly customers who need a minimum rating threshold in order to invest. In addition, under the terms of certain of our derivative contracts, we may be required to maintain a minimum credit rating or terminate such contracts. Any of these results of a ratings downgrade, in turn, could reduce our liquidity and have an adverse effect on us, including our operating results and financial condition.

 

The long-term debt of Santander Spain is currently rated investment grade by the major rating agencies—Baa2 by Moody’s Investors Service España, S.A., (“Moody’s”) BBB by Standard & Poor’s Ratings Services (“S&P”) and BBB+ by Fitch Ratings Ltd. (“Fitch”)—all of which have a stable outlook due to the gradual economic improvement in Spain.

 

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All three agencies had downgraded Santander Spain’s rating in February 2012 together with that of the other main Spanish banks, due to the weaker-than-previously-anticipated macroeconomic and financial environment in Spain with dimming growth prospects in the near term, depressed real estate market activity and heightened turbulence in the capital markets. In addition, S&P downgraded Santander Spain’s rating by two notches in April 2012 together with that of 15 other Spanish banks following that rating agency’s decision to downgrade Spain’s sovereign debt rating by two notches. Moody’s Investors Service España, S.A. further downgraded Santander Spain’s rating in May 2012, together with downgrades of 15 other Spanish banks and Santander UK plc, a United Kingdom-domiciled subsidiary of Santander Spain. In June 2012, Fitch cut the rating of Spanish sovereign debt three notches to BBB- with a negative outlook, and Moody’s followed shortly thereafter by downgrading Spanish sovereign debt three notches to Baa3, its lowest investment grade rating. Following its downgrade of Spanish sovereign debt, Fitch further downgraded Santander Spain’s rating on June 11, 2012 from A to BBB+, with a negative outlook. Moody’s downgraded Santander Spain’s rating on June 25, 2012 from A3 to Baa2, with a negative outlook. On October 15, 2012, S&P further downgraded Santander Spain’s rating from A- to BBB, with a negative outlook, following S&P’s additional downgrade of the Spanish sovereign debt rating.

 

Recently the ratings agencies have acknowledged the gradual improvement in Spain’s economic conditions which have in turn improved the outlook for Santander Spain’s long-term debt. Accordingly, the ratings agencies have each changed their outlook on Santander Spain’s long-term debt to stable, from negative. Moreover, Fitch and S&P affirmed their BBB+ and BBB ratings on November 8, 2013 and December 20, 2013, respectively. In addition, on March 12, 2014, Moody’s raised its rating to Baa1, from Baa2. However, we can provide no assurances that ratings agencies will not change their view based on changes in economic conditions or otherwise.

 

Following these downgrades, Moody’s placed our short- and long-term ratings on outlook negative. Fitch placed our long-term ratings on outlook negative. S&P downgraded our long-term foreign issuer credit rating by one notch to A in February 2012, and in June 2012, placed our long-term ratings on outlook negative. By March 2014, all three rating agencies that rate us have placed our ratings on outlook stable.

 

While certain potential impacts of these downgrades are contractual and quantifiable, the full consequences of a credit rating downgrade are inherently uncertain, as they depend upon numerous dynamic, complex and inter-related factors and assumptions, including market conditions at the time of any downgrade, whether any downgrade of a firm’s long-term credit rating precipitates downgrades to its short-term credit rating, and assumptions about the potential behaviors of various customers, investors and counterparties. Actual outflows could be higher or lower than this hypothetical example, depending upon certain factors including which credit rating agency downgrades our credit rating, any management or restructuring actions that could be taken to reduce cash outflows and the potential liquidity impact from loss of unsecured funding (such as from money market funds) or loss of secured funding capacity. Although, unsecured and secured funding stresses are included in our stress testing scenarios and a portion of our total liquid assets is held against these risks, it is still the case that a credit rating downgrade could have a material adverse effect on us.

 

In addition, if we were required to cancel our derivatives contracts with certain counterparties and were unable to replace such contracts, our market risk profile could be altered.

 

In light of the difficulties in the financial services industry and the financial markets, there can be no assurance that the rating agencies will maintain the current ratings or outlooks. Failure to maintain favorable ratings and outlooks would likely increase the cost of funding to us and adversely affect interest margins, which could have a material adverse effect on us.

 

Increased competition and industry consolidation may adversely affect our results of operations.

 

The Chilean market for financial services is highly competitive. We compete with other private sector Chilean and non-Chilean banks, with Banco del Estado, the principal government-owned sector bank, with department stores and with larger supermarket chains that make consumer loans and sell other financial products to a large portion of the Chilean population. The lower to middle-income segments of the Chilean population and the small- and mid- sized corporate segments have become the target markets of several banks and competition in these segments may increase. We also face competition from non-bank (such as department stores, insurance companies, cajas de compensación and cooperativas) and non-finance competitors (principally department stores and larger supermarket chains) with respect to some of our credit products, such as credit cards, consumer loans and insurance brokerage. In addition, we face competition from non-bank finance competitors, such as leasing, factoring and automobile finance companies, with respect to credit products, and from mutual funds, pension funds and insurance companies with respect to savings products. Increasing competition could require that we increase our rates offered on deposits or lower the rates we charge on

 

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loans, which could also have a material adverse effect on us, including our profitability. It may also negatively affect our business results and prospects by, among other things, limiting our ability to increase our customer base and expand our operations and increasing competition for investment opportunities.

 

The increase in competition within the Chilean banking industry in recent years has led to consolidation in the industry. We expect the trends of increased competition and consolidation to continue and to result in the formation of large new financial groups with which we must now compete. There can be no assurance that this increased competition will not adversely affect our growth prospects, and therefore our operations.

 

In addition, if our customer service levels were perceived by the market to be materially below those of our competitor financial institutions, we could lose existing and potential business. If we are not successful in retaining and strengthening customer relationships, we may lose market share, incur losses on some or all of our activities or fail to attract new deposits or retain existing deposits, which could have a material adverse effect on our operating results, financial condition and prospects.

 

Our ability to maintain our competitive position depends, in part, on the success of new products and services we offer our clients and our ability to continue offering products and services from third parties, and we may not be able to manage various risks we face as we expand our range of products and services that could have a material adverse effect on us.

 

The success of our operations and our profitability depends, in part, on the success of new products and services we offer our clients and our ability to continue offering products and services from third parties. However, we cannot guarantee that our new products and services will be responsive to client demands or successful once they are offered to our clients, or that they will be successful in the future. In addition, our clients’ needs or desires may change over time, and such changes may render our products and services obsolete, outdated or unattractive and we may not be able to develop new products that meet our clients’ changing needs. If we cannot respond in a timely fashion to the changing needs of our clients, we may lose clients, which could in turn materially and adversely affect us.

 

As we expand the range of our products and services, some of which may be at an early stage of development in the markets of certain regions where we operate, we will be exposed to new and potentially increasingly complex risks and development expenses in those markets, with respect to which our experience and the experience of our partners may not be helpful. Our employees and our risk management systems may not be adequate to handle such risks. In addition, the cost of developing products that are not launched is likely to affect our results of operations. Any or all of these factors, individually or collectively, could have a material adverse effect on us.

 

Our strong position in the credit card market is in part due to our credit card co-branding agreement with Chile’s largest airline. This agreement expires in August 2015 and no assurance can be given that it will be renewed, which may materially and adversely affect our results of operations and financial condition in the credit card business.

 

The financial problems faced by our customers could adversely affect us.

 

Market turmoil and economic recession could materially and adversely affect the liquidity, businesses and/or financial conditions of our borrowers, which could in turn increase our own non-performing loan ratios, impair our loan and other financial assets and result in decreased demand for borrowings in general. In addition, our customers may further significantly decrease their risk tolerance to non-deposit investments such as stocks, bonds and mutual funds, which would adversely affect our fee and commission income. Any of the conditions described above could have a material adverse effect on our business, financial condition and results of operations.

 

We may generate lower revenues from fee and commission based businesses.

 

The fees and commissions that we earn from the different banking and other financial services that we provide represent a significant source of our revenues. Market downturns have led, and are likely to continue to lead, to a decline in the volume of transactions that we execute for our customers and, therefore, to a decline in our non-interest revenues. In addition, because the fees that we charge for managing our clients’ portfolios are in many cases based on

 

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the value or performance of those portfolios, a market downturn that reduces the value of our clients’ portfolios or increases the amount of withdrawals would reduce the revenues we receive from our asset management, private banking and custody businesses and adversely affect our results of operations. Moreover, our customers may further significantly decrease their risk tolerance to non-deposit investments such as stocks, bonds and mutual funds, which would adversely affect us, including our fee and commission income.

 

Even in the absence of a market downturn, below-market performance by the mutual funds we broker may result in increased withdrawals and reduced inflows, which would reduce the revenue we receive from the asset management business we broker and adversely affect our results of operations.

 

Market conditions have, and could result, in material changes to the estimated fair values of our financial assets. Negative fair value adjustments could have a material adverse effect on our operating results, financial condition and prospects.

 

In the past six years, financial markets have been subject to significant stress resulting in steep falls in perceived or actual financial asset values, particularly due to volatility in global financial markets and the resulting widening of credit spreads. We have material exposures to securities and other investments that are recorded at fair value and are therefore exposed to potential negative fair value adjustments. Asset valuations in future periods, reflecting then-prevailing market conditions, may result in negative changes in the fair values of our financial assets and these may also translate into increased impairments. In addition, the value ultimately realized by us on disposal may be lower than the current fair value. Any of these factors could require us to record negative fair value adjustments, which may have a material adverse effect on our operating results, financial condition or prospects.

 

In addition, to the extent that fair values are determined using financial valuation models, such values may be inaccurate or subject to change, as the data used by such models may not be available or may become unavailable due to changes in market conditions, particularly for illiquid assets, and particularly in times of economic instability. In such circumstances, our valuation methodologies require us to make assumptions, judgments and estimates in order to establish fair value, and reliable assumptions are difficult to make and are inherently uncertain and valuation models are complex, making them inherently imperfect predictors of actual results. Any consequential impairments or write-downs could have a material adverse effect on our operating results, financial condition and prospects.

 

If we are unable to effectively control the level of non-performing or poor credit quality loans in the future, or if our loan loss reserves are insufficient to cover future loan losses, this could have a material adverse effect on us.

 

Risks arising from changes in credit quality and the recoverability of loans and amounts due from counterparties are inherent in a wide range of our businesses. Non-performing or low credit quality loans have in the past and can continue to negatively impact our results of operations. We cannot assure you that we will be able to effectively control the level of the impaired loans in our total loan portfolio. In particular, the amount of our reported non-performing loans may increase in the future as a result of growth in our total loan portfolio, including as a result of loan portfolios that we may acquire in the future, or factors beyond our control, such as adverse changes in the credit quality of our borrowers and counterparties or a general deterioration in economic conditions in Chile or global economic conditions, impact of political events, events affecting certain industries or events affecting financial markets and global economies.

 

As of December 31, 2013, our non-performing loans were Ch$613,301 million, and the ratio of our non-performing loans to total loans was 2.91%. As of December 31, 2013, our allowance for loan losses was Ch$614,933 million, and the ratio of our allowance for loan losses to total loans was 2.92%. For additional information on our asset quality, see “Item 5. Operating and Financial Review and Prospects— F. Selected Statistical Information–Classification of Loan Portfolio Based on the Borrower’s Payment Performance.”

 

Our current allowance for loan losses may not be adequate to cover an increase in the amount of non-performing loans or any future deterioration in the overall credit quality of our total loan portfolio. Our allowance for loan losses is based on our current assessment of and expectations concerning various factors affecting us, including the quality of our loan portfolio. These factors include, among other things, our borrowers’ financial condition, repayment abilities and repayment intentions, the realizable value of any collateral, the prospects for support from any guarantor, Chile’s economy, government macroeconomic policies, interest rates and the legal and regulatory environment. As the recent global financial crisis has demonstrated, many of these factors are beyond our control. In addition, as these factors

 

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evolve, the models we use to determine the appropriate level of allowance for loan losses and other assets require recalibration, which can lead to increased provision expense. See “Item 5. Operating and Financial Review and Prospects—C. Operating Results–Results of Operations for the Years ended December 31, 2013, 2012 and 2011—Provision for loan losses, net of recoveries.”

 

As a result, there is no precise method for predicting loan and credit losses, and we cannot assure you that our allowance for loan losses will be sufficient in the future to cover actual loan and credit losses. If our assessment of and expectations concerning the above-mentioned factors differ from actual developments, if the quality of our total loan portfolio deteriorates, for any reason, including the increase in lending to individuals and SMEs, the volume increase in the consumer loan portfolio and the introduction of new products, or if the future actual losses exceed our estimates of incurred losses, we may be required to increase our provisions and allowance for loan losses, which may adversely affect us. If we are unable to control or reduce the level of our non-performing or poor credit quality loans, this could have a material adverse effect on us.

 

The value of the collateral securing our loans may not be sufficient, and we may be unable to realize the full value of the collateral securing our loan portfolio.

 

The value of the collateral securing our loan portfolio may significantly fluctuate or decline due to factors beyond our control, including macroeconomic factors affecting Chile’s economy. The real estate market is particularly vulnerable in the current economic climate and this may affect us, as real estate represents a significant portion of the collateral securing our residential mortgage loan portfolio. We may also not have sufficiently recent information on the value of collateral, which may result in an inaccurate assessment for impairment losses of our loans secured by such collateral. If this were to occur, we may need to make additional provisions to cover actual impairment losses of our loans, which may materially and adversely affect our results of operations and financial condition.

 

Additionally, there are certain provisions under Chilean law that may affect our ability to foreclose or liquidate residential mortgages if the real estate in question has been declared as “family property” by a court. Family Property refers to a legal term in which a Family Court may declare a residential property as family property in a divorce or separation case. If this occurs, in the deed of the residence, a clause is included identifying the residence as family property and any process of change in ownership or foreclosure must have the consent of both the husband and the wife. This may limit our ability to foreclose on property with this legal status.

 

The growth of our loan portfolio may expose us to increased loan losses. Our exposure to individuals and small and mid-sized businesses could lead to higher levels of past due loans, allowances for loan losses and charge-offs.

 

The further expansion of our loan portfolio (particularly in the consumer, small- and mid-sized companies and real estate segments) can be expected to expose us to a higher level of loan losses and require us to establish higher levels of provisions for loan losses. See “Note 9—Interbank Loans” and “Note 10—Loans and Accounts Receivables from Customers” in our Audited Consolidated Financial Statements for a description and presentation of our loan portfolio as well as “Item 5-Selected Statistical Information—Loan Portfolio.”

 

A substantial number of our customers consist of individuals (approximately 49.5% of the value of the total loan portfolio as of December 31, 2013, if interbank loans are included) and, to a lesser extent, small- and mid-sized companies (those with annual revenues of less than U.S.$2.3 million), which comprised approximately 15.3% of the value of the total loan portfolio as of December 31, 2013. As part of our business strategy, we seek to increase lending and other services to small companies and individuals. Small companies and lower- to middle-income individuals are, however, more likely to be adversely affected by downturns in the Chilean economy than large corporations and higher-income individuals. In addition, as of December 31, 2013, our residential mortgage loan portfolio totaled Ch$5,625,812 million, representing 26.7% of our total loans. See “Note 10—Loans and Accounts Receivables from Customers” in our Audited Consolidated Financial Statements for a description and presentation of our residential mortgage loan portfolio. If the economy and real estate market in Chile experience a significant downturn, this could materially adversely affect the liquidity, businesses and financial conditions of our customers, which may in turn cause us to experience higher levels of past-due loans, thereby resulting in higher provisions for loan losses and subsequent charge-offs. This may materially and adversely affect our asset quality, results of operations and financial condition.

 

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Our loan portfolio may not continue to grow at the same rate and economic turmoil may lead to a contraction in our loan portfolio.

 

There can be no assurance that our loan portfolio will continue to grow at similar rates to the historical growth rate described above. A reversal of the rate of growth of the Chilean economy, a slowdown in the growth of customer demand, an increase in market competition or changes in governmental regulations could adversely affect the rate of growth of our loan portfolio and our risk index and, accordingly, increase our required allowances for loan losses. An economic turmoil could materially adversely affect the liquidity, businesses and financial condition of our customers as well as lead to a general decline in consumer spending and a rise in unemployment. All this could in turn lead to decreased demand for borrowings in general.

 

Our financial results are constantly exposed to market risk. We are subject to fluctuations in interest rates and other market risks, which may materially and adversely affect us.

 

Market risk refers to the probability of variations in our net interest income or in the market value of our assets and liabilities due to volatility of interest rate, exchange rate or equity price. Changes in interest rates affect the following areas, among others, of our business:

 

·net interest income;

 

·the volume of loans originated;

 

·the market value of our securities holdings; and

 

·gains from sales of loans and securities.

 

Variations in short-term interest rates could affect our net interest income, which comprises the majority of our revenue. Interest rate variations could adversely affect us, including our net interest income, reducing our growth rate or even resulting in losses. When interest rates rise, we may be required to pay higher interest on our floating-rate borrowings while interest earned on our predominately fixed-rate assets does not rise as quickly, which could cause profits to grow at a reduced rate or decline in some parts of our portfolio. Interest rates are highly sensitive to many factors beyond our control, including increased regulation of the financial sector, the reserve policies of the Central Bank, deregulation of the financial sector in Chile, monetary policies, domestic and international economic and political conditions and other factors.

 

Increases in interest rates may reduce the volume of loans we originate. Sustained high interest rates have historically discouraged customers from borrowing and have resulted in increased delinquencies in outstanding loans and deterioration in the quality of assets. Increases in interest rates may also reduce the propensity of our customers to prepay or refinance fixed-rate loans. Increases in interest rates may reduce the value of our financial assets and may reduce gains or require us to record losses on sales of our loans or securities.

 

If interest rates decrease, although this is likely to decrease our funding costs, it is likely to adversely impact the income we receive arising from our investments in securities as well as loans with similar maturities. In addition, we may also experience increased delinquencies in a low interest rate environment when such an environment is accompanied by high unemployment and recessionary conditions.

 

The market value of a security with a fixed interest rate generally decreases when the prevailing interest rates rise, which may have an adverse effect on our earnings and financial condition. In addition, we may incur costs (which, in turn, will impact our results) as we implement strategies to reduce future interest rate exposure. The market value of an obligation with a floating interest rate can be adversely affected when interest rates increase, due to a lag in the implementation of repricing terms or an inability to refinance at lower rates.

 

We are also exposed to foreign exchange rate risk as a result of mismatches between assets and liabilities denominated in different currencies. Fluctuations in the exchange rate between currencies may negatively affect our earnings and value of our assets and securities. Therefore, while the Bank seeks not to maintain a significant mismatch in foreign currency, from time to time, we may have a mismatch. “See Item 11. Quantitative and Qualitative Disclosure About Market Risks— E. Market Risks—Foreign exchange fluctuations.”

 

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We are also exposed to equity price risk in connection with our trading investments in equity securities. The performance of financial markets may cause changes in the value of our investment and trading portfolios. The volatility of world equity markets due to the continued economic uncertainty and sovereign debt crisis has had a particularly strong impact on the financial sector. Continued volatility may affect the value of our investments in entities in this sector and, depending on their fair value and future recovery expectations, could become a permanent impairment which would be subject to write-offs against our results. To the extent any of these risks materialize, our net interest income or the market value of our assets and liabilities could be materially adversely affected.

 

Failure to successfully implement and continue to improve our risk management policies, procedures and methods, including our credit risk management system, could materially and adversely affect us, and we may be exposed to unidentified or unanticipated risks.

 

The management of risk is an integral part of our activities. We seek to monitor and manage our risk exposure through a variety of separate but complementary financial, credit, market, operational, compliance and legal reporting systems. While we employ a broad and diversified set of risk monitoring and risk mitigation techniques, such techniques and strategies may not be fully effective in mitigating our risk exposure in all economic market environments or against all types of risk, including risks that we fail to identify or anticipate.

 

Some of our qualitative tools and metrics for managing risk are based upon our use of observed historical market behavior. We apply statistical and other tools to these observations to arrive at quantifications of our risk exposures. These qualitative tools and metrics may fail to predict future risk exposures. These risk exposures could, for example, arise from factors we did not anticipate or correctly evaluate in our statistical models. This would limit our ability to manage our risks. Our losses thus could be significantly greater than the historical measures indicate. In addition, our quantified modeling does not take all risks into account. Our more qualitative approach to managing those risks could prove insufficient, exposing us to material unanticipated losses. If existing or potential customers believe our risk management is inadequate, they could take their business elsewhere. This could harm our reputation as well as our revenues and profits.

 

As a commercial bank, one of the main types of risks inherent in our business is credit risk. For example, an important feature of our credit risk management system is to employ an internal credit rating system to assess the particular risk profile of a customer. As this process involves detailed analyses of the customer, taking into account both quantitative and qualitative factors, it is subject to human error. In exercising their judgment, our employees may not always be able to assign an accurate credit rating to a customer or credit risk, which may result in our exposure to higher credit risks than indicated by our risk rating system.

 

In addition, we continue to refine our credit policies and guidelines to address potential risks associated with particular industries or types of customers. However, we may not be able to timely detect these risks before they occur, or due to limited tools available to us, our employees may not be able to effectively implement them, which may increase our credit risk. Failure to effectively implement, consistently follow or continuously refine our credit risk management system may result in an increase in the level of non-performing loans and a higher risk exposure for us, which could have a material adverse effect on us.

 

The effectiveness of our credit risk management is affected by the quality and scope of information available in Chile.

 

In assessing customers’ creditworthiness, we rely largely on the credit information available from our own internal databases, the SBIF, Dicom en Capital, a Chilean nationwide credit bureau, and other sources. Due to limitations in the availability of information and the developing information infrastructure in Chile, our assessment of credit risk associated with a particular customer may not be based on complete, accurate or reliable information. In addition, although we have been improving our credit scoring systems to better assess borrowers’ credit risk profiles, we cannot assure you that our credit scoring systems will collect complete or accurate information reflecting the actual behavior of customers or that their credit risk can be assessed correctly. Without complete, accurate and reliable information, we will have to rely on other publicly available resources and our internal resources, which may not be effective. As a result, our ability to effectively manage our credit risk and subsequently our loan loss allowances may be materially adversely affected.

 

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Liquidity and funding risks are inherent in our business and could have a material adverse effect on us.

 

Liquidity risk is the risk that we either do not have available sufficient financial resources to meet our obligations as they fall due or can secure them only at excessive cost. This risk is inherent in any retail and commercial banking business and can be heightened by a number of enterprise-specific factors, including over-reliance on a particular source of funding, changes in credit ratings or market-wide phenomena such as market dislocation. While we implement liquidity management processes to seek to mitigate and control these risks, unforeseen systemic market factors in particular make it difficult to eliminate completely these risks. Adverse and continued constraints in the supply of liquidity, including inter-bank lending, has affected and may materially and adversely affect the cost of funding our business, and extreme liquidity constraints may affect our current operations as well as limit growth possibilities.

 

Continued or worsening disruption and volatility in the global financial markets could have a material adverse effect on our ability to access capital and liquidity on financial terms acceptable to us.

 

Our cost of obtaining funding is directly related to prevailing market interest rates and to our credit spreads. Increases in interest rates and our credit spreads can significantly increase the cost of our funding. Changes in our credit spreads are market-driven, and may be influenced by market perceptions of our creditworthiness. Changes to interest rates and our credit spreads occur continuously and may be unpredictable and highly volatile.

 

If wholesale markets financing ceases to become available, or becomes excessively expensive, we may be forced to raise the rates we pay on deposits, with a view to attracting more customers, and/or to sell assets, potentially at depressed prices. The persistence or worsening of these adverse market conditions or an increase in base interest rates could have a material adverse effect on our ability to access liquidity and cost of funding (whether directly or indirectly).

 

We rely, and will continue to rely, primarily on commercial deposits to fund lending activities. The ongoing availability of this type of funding is sensitive to a variety of factors outside our control, such as general economic conditions and the confidence of commercial depositors in the economy, in general, and the financial services industry in particular, and the availability and extent of deposit guarantees, as well as competition between banks for deposits. Any of these factors could significantly increase the amount of commercial deposit withdrawals in a short period of time, thereby reducing our ability to access commercial deposit funding on appropriate terms, or at all, in the future. If these circumstances were to arise, this could have a material adverse effect on our operating results, financial condition and prospects.

 

We anticipate that our customers will continue, in the near future, to make short-term deposits (particularly demand deposits and short-term time deposits), and we intend to maintain our emphasis on the use of banking deposits as a source of funds. As of December 31, 2013, 99.1% of our customer deposits had remaining maturities of one year or less, or were payable on demand. A significant portion of our assets have longer maturities, resulting in a mismatch between the maturities of liabilities and the maturities of assets. Historically, one of our principal sources of funds has been time deposits. Time deposits represented 35.7% and 36.8% of our total liabilities and equity as of December 31, 2013 and 2012, respectively. The Chilean time deposit market is concentrated given the importance in size of various large institutional investors such as pension funds and corporations relative to the total size of the economy. As of December 31, 2013, the Bank’s top 20 time deposits represented 27.4% of total time deposits, or 9.8% of total liabilities and equity, and totaled U.S.$5,065 million. No assurance can be given that future economic stability in the Chilean market will not negatively affect our ability to continue funding our business or to maintain our current levels of funding without incurring increased funding costs, a reduction in the term of funding instruments or the liquidation of certain assets. If this were to happen, we could be materially adversely affected.

 

The short-term nature of this funding source could cause liquidity problems for us in the future if deposits are not made in the volumes we expect or are not renewed. If a substantial number of our depositors withdraw their demand deposits or do not roll over their time deposits upon maturity, we may be materially and adversely affected.

 

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We are subject to regulatory capital and liquidity requirements that could limit our operations, and changes to these requirements may further limit and adversely affect our operating results, financial condition and prospects.

 

Chilean banks are required by the General Banking Law to maintain regulatory capital of at least 8% of risk-weighted assets, net of required loan loss allowance and deductions, and paid-in capital and reserves (“basic capital”) of at least 3% of total assets, net of required loan loss allowances. As we are the result of the merger between two predecessors, we are currently required to maintain a minimum regulatory capital to risk-weighted assets ratio of 11%. As of December 31, 2013, the ratio of our regulatory capital to risk-weighted assets, net of loan loss allowance and deductions, was 13.82%. Certain developments could affect our ability to continue to satisfy the current capital adequacy requirements applicable to us, including:

 

• the increase of risk-weighted assets as a result of the expansion of our business or regulatory changes;

 

• the failure to increase our capital correspondingly;

 

• losses resulting from a deterioration in our asset quality;

 

• declines in the value of our investment instrument portfolio;

 

• changes in accounting rules;

 

• changes in provisioning guidelines that are charged directly against our equity or net income; and

 

• changes in the guidelines regarding the calculation of the capital adequacy ratios of banks in Chile.

 

Starting in the second half of 2014, Chilean banks will most likely be required to gradually adopt the guidelines set forth under the Basel III Capital Accord with adjustments incorporated by the SBIF once these changes are approved by the Chilean Congress. This could result in a different level of minimum capital required to be maintained by us. According to initial estimates of the impact of market risk on regulatory capital, published by the SBIF for informational purposes only, our ratio of regulatory capital to risk-weighted assets, net of loan loss allowance and deductions, including an initial estimate of the adjustments for market risk was 12.57% as of December 31, 2013. No assurance can be given that the adoption of the Basel II capital requirements will not have a material impact on our capitalization ratio.

 

We may also be required to raise additional capital in the future in order to maintain our capital adequacy ratios above the minimum required levels. Our ability to raise additional capital may be limited by numerous factors, including: our future financial condition, results of operations and cash flows; any necessary government regulatory approvals; our credit ratings; general market conditions for capital raising activities by commercial banks and other financial institutions; and domestic and international economic, political and other conditions. If we require additional capital in the future, we cannot assure you that we will be able to obtain such capital on favorable terms, in a timely manner or at all. Furthermore, the SBIF may increase the minimum capital adequacy requirements applicable to us. Accordingly, although we currently meet the applicable capital adequacy requirements, we may face difficulties in meeting these requirements in the future. If we fail to meet the capital adequacy requirements, we may be required to take corrective actions. These measures could materially and adversely affect our business reputation, financial condition and results of operations. In addition, if we are unable to raise sufficient capital in a timely manner, the growth of our loan portfolio and other risk-weighted assets may be restricted, and we may face significant challenges in implementing our business strategy. As a result, our prospects, results of operations and financial condition could be materially and adversely affected.

 

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We are subject to regulatory risk, or the risk of not being able to meet all of the applicable regulatory requirements and guidelines.

 

As a financial institution, we are subject to extensive regulation, inspections, examinations, inquiries, audits and other regulatory requirements by Chilean regulatory authorities, which materially affect our businesses. We cannot assure you that we will be able to meet all of the applicable regulatory requirements and guidelines, or that we will not be subject to sanctions, fines, restrictions on our business or other penalties in the future as a result of noncompliance. If sanctions, fines, restrictions on our business or other penalties are imposed on us for failure to comply with applicable requirements, guidelines or regulations, our business, financial condition, results of operations and our reputation and ability to engage in business may be materially and adversely affected.

 

Changes in regulations may also cause us to face increased compliance costs and limitations on our ability to pursue certain business opportunities and provide certain products and services. As some of the banking laws and regulations have been recently adopted, the manner in which those laws and related regulations are applied to the operations of financial institutions is still evolving. Moreover, to the extent these recently adopted regulations are implemented inconsistently in the various jurisdictions in which we operate, it may face higher compliance costs. No assurance can be given generally that laws or regulations will be adopted, enforced or interpreted in a manner that will not have a material adverse effect on our business and results of operations.

 

Modifications to reserve requirements may affect our business.

 

Deposits are subject to a reserve requirement of 9.0% for demand deposits and 3.6% for time deposits (with terms of less than one year). The Central Bank has statutory authority to require banks to maintain reserves of up to an average of 40.0% for demand deposits and up to 20.0% for time deposits (irrespective, in each case, of the currency in which these deposits are denominated) to implement monetary policy. In addition, to the extent that the aggregate amount of the following types of liabilities exceeds 2.5 times the amount of a bank’s regulatory capital, a bank must maintain a 100% “technical reserve” against them: demand deposits, deposits in checking accounts, obligations payable on sight incurred in the ordinary course of business and, in general, all deposits unconditionally payable immediately. If the Central Bank were to increase reserve requirements, this could lead to lower loan growth and have a negative effect on our business.

 

Our business could be affected if its capital is not managed effectively or if changes limiting our ability to manage our capital position are adopted.

 

Effective management of our capital position is important to our ability to operate our business, to continue to grow organically and to pursue our business strategy. However, in response to the global financial crisis, a number of changes to the regulatory capital framework have been adopted or continue to be considered. As these and other changes are implemented or future changes are considered or adopted that limit our ability to manage our balance sheet and capital resources effectively or to access funding on commercially acceptable terms, we may experience a material adverse effect on our financial condition and regulatory capital position.

 

The legal restrictions on the exposure of Chilean pension funds may affect our access to funding.

 

Chilean regulations impose a series of restrictions on how Chilean pension fund management companies (Administradora de Fondos de Pensión, or “AFPs”) may allocate their assets. In the particular case of financial issuers’ there are three restrictions, each involving different assets and different limits determined by the amount of assets in each fund and the market and book value of the issuer’s equity. As a consequence, limits vary within funds of AFPs and issuers. As of December 31, 2013, the latest information available, the AFP system had US$3,732 million invested in the Bank with the possibility of being able to invest another 8.9% of its assets under management in Santander-Chile. If the exposure of any AFP to Santander-Chile exceeds the regulatory limits, we would need to seek alternative sources of funding, which could be more expensive and, as a consequence, may have a material adverse effect on our financial condition and results of operations.

 

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Our financial statements are based in part on assumptions and estimates which, if inaccurate, could cause material misstatement of the results of our operations and financial position.

 

The preparation of financial statements requires management to make judgments, estimates and assumptions that affect the reported amounts of assets, liabilities, income and expenses. Due to the inherent uncertainty in making estimates, actual results reported in future periods may be based upon amounts which differ from those estimates. Estimates, judgments and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. Revisions to accounting estimates are recognized in the period in which the estimate is revised and in any future periods affected. The accounting policies deemed critical to our results and financial position, based upon materiality and significant judgments and estimates, include impairment of loans and advances, goodwill impairment, valuation of financial instruments, impairment of available-for-sale financial assets, deferred tax assets and provision for liabilities.

 

The valuation of financial instruments measured at fair value can be subjective, in particular where models are used which include unobservable inputs. Given the uncertainty and subjectivity associated with valuing such instruments it is possible that the results of our operations and financial position could be materially misstated if the estimates and assumptions used prove to be inaccurate.

 

If the judgment, estimates and assumptions we use in preparing our consolidated financial statements are subsequently found to be incorrect, there could be a material effect on our results of operations and a corresponding effect on our funding requirements and capital ratios.

 

Changes in accounting standards could impact reported earnings.

 

The accounting standard setters and other regulatory bodies periodically change the financial accounting and reporting standards that govern the preparation of our consolidated financial statements. These changes can materially impact how we record and report our financial condition and results of operations. In some cases, we could be required to apply a new or revised standard retroactively, resulting in the restatement of prior period financial statements.

 

The preparation of our tax returns requires the use of estimates and interpretations of complex tax laws and regulations and is subject to review by taxing authorities.

 

We are subject to the income tax laws of Chile and certain foreign countries. These tax laws are complex and subject to different interpretations by the taxpayer and relevant governmental taxing authorities, which are sometimes subject to prolonged evaluation periods until a final resolution is reached. In establishing a provision for income tax expense and filing returns, we must make judgments and interpretations about the application of these inherently complex tax laws.

 

If the judgment, estimates and assumptions we use in preparing our tax returns are subsequently found to be incorrect, there could be a material effect on our results of operations..

 

Disclosure controls and procedures over financial reporting may not prevent or detect all errors or acts of fraud.

 

Disclosure controls and procedures over financial reporting are designed to reasonably assure that information required to be disclosed by the company in reports filed or submitted under the Securities Exchange Act is accumulated and communicated to management, and recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Any disclosure controls and procedures over financial reporting or internal controls and procedures, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met.

 

These inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people or by any unauthorized override of the controls. Consequently, our businesses are exposed to risk from potential non-compliance with policies, employee misconduct or negligence and fraud, which could result in regulatory sanctions and serious reputational or financial harm. In recent years, a number of multinational financial institutions have suffered material losses due to the actions of ‘rogue traders’ or other employees. It is not always possible to deter employee misconduct and the precautions we take to

 

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prevent and detect this activity may not always be effective. Accordingly, because of the inherent limitations in the control system, misstatements due to error or fraud may occur and not be detected.

 

We engage in transactions with related parties that others may not consider to be on an arm’s-length basis.

 

We and our affiliates have entered into a number of services agreements pursuant to which we render services, such as administrative, accounting, finance, treasury, legal services and others.

 

Chilean law applicable to public companies and financial groups and institutions, as well as our bylaws, provide for several procedures designed to ensure that the transactions entered into with or among our financial subsidiaries do not deviate from prevailing market conditions for those types of transactions, including the requirement that our board of directors approve such transactions.

 

We are likely to continue to engage in transactions with our affiliates. Future conflicts of interests between us and any of affiliates, or among our affiliates, may arise, which conflicts are not required to be and may not be resolved in our favor.

 

Operational risks, including risks relating to data collection, processing and storage systems are inherent in our business.

 

Our businesses depend on the ability to process a large number of transactions efficiently and accurately, and on our ability to rely on our digital technologies, computer and email services, software and networks, as well as on the secure processing, storage and transmission of confidential and other information in our computer systems and networks. The proper functioning of financial control, accounting or other data collection and processing systems is critical to our businesses and to our ability to compete effectively. Losses can result from inadequate personnel, inadequate or failed internal control processes and systems, or from external events that interrupt normal business operations. We also face the risk that the design of our controls and procedures prove to be inadequate or are circumvented. Although we work with our clients, vendors, service providers, counterparties and other third parties to develop secure transmission capabilities and prevent against cyber-attacks, we routinely exchange personal, confidential and proprietary information by electronic means, and we may be the target of attempted cyber-attacks. If we cannot maintain an effective data collection, management and processing system, we may be materially and adversely affected.

 

We take protective measures and continuously monitor and develop our systems to protect our technology infrastructure and data from misappropriation or corruption, but our systems, software and networks nevertheless may be vulnerable to unauthorized access, misuse, computer viruses or other malicious code and other events that could have a security impact. An interception, misuse or mishandling of personal, confidential or proprietary information sent to or received from a client, vendor, service provider, counterparty or third party could result in legal liability, regulatory action and reputational harm. There can be no assurance that we will not suffer material losses from operational risk in the future, including relating to cyber-attacks or other such security breaches. Further, as cyber-attacks continue to evolve, we may incur significant costs in its attempt to modify or enhance our protective measures or investigate or remediate any vulnerability.

 

We manage and hold confidential personal information of customers in the conduct of our banking operations. Although we have procedures and controls to safeguard personal information in our possession, unauthorized disclosures could subject us to legal actions and administrative sanctions as well as damages that could materially and adversely affect our results of operations and financial condition.

 

In addition, our businesses are exposed to risk from potential non-compliance with policies, employee misconduct or negligence and fraud, which could result in regulatory sanctions and serious reputational or financial harm. In recent years, a number of multinational financial institutions have suffered material losses due to the actions of ‘rogue traders’ or other employees. It is not always possible to deter employee misconduct and the precautions we take to prevent and detect this activity may not always be effective.

 

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Any failure to effectively improve or upgrade our information technology infrastructure and management information systems in a timely manner could have a material adverse effect on us.

 

Our ability to remain competitive depends in part on our ability to upgrade our information technology on a timely and cost-effective basis. We must continually make significant investments and improvements in our information technology infrastructure in order to remain competitive. We cannot assure you that in the future we will be able to maintain the level of capital expenditures necessary to support the improvement or upgrading of our information technology infrastructure. Any failure to effectively improve or upgrade our information technology infrastructure and management information systems in a timely manner could have a material adverse effect on us.

 

We rely on third parties for important products and services.

 

Third party vendors provide key components of our business infrastructure such as loan and deposit servicing systems, internet connections and network access. Any problems caused by these third parties, including as a result of their not providing us their services for any reason or their performing their services poorly, could adversely affect our ability to deliver products and services to customers and otherwise to conduct business. Replacing these third party vendors could also entail significant delays and expense.

 

Damage to our reputation could cause harm to our business prospects.

  

Maintaining a positive reputation is critical to our attracting and maintaining customers, investors and employees. Damage to our reputation can therefore cause significant harm to our business and prospects. Harm to our reputation can arise from numerous sources, including, among others, employee misconduct, litigation or regulatory outcomes, failure to deliver minimum standards of service and quality, compliance failures, unethical behavior, and the activities of customers and counterparties. Further, negative publicity regarding us, whether or not true, may result in harm to our prospects.

 

Actions by the financial services industry generally or by certain members of, or individuals in, the industry can also affect our reputation. For example, the role played by financial services firms in the financial crisis and the seeming shift toward increasing regulatory supervision and enforcement has caused public perception of us and others in the financial services industry to decline.

 

We could suffer significant reputational harm if we fail to properly identify and manage potential conflicts of interest. Management of potential conflicts of interest has become increasingly complex as we expand our business activities through more numerous transactions, obligations and interests with and among our clients. The failure to adequately address, or the perceived failure to adequately address, conflicts of interest could affect the willingness of clients to deal with us, or give rise to litigation or enforcement actions against us. Therefore, there can be no assurance that conflicts of interest will not arise in the future that could cause material harm to us.

 

We rely on recruiting, retaining and developing appropriate senior management and skilled personnel.

 

Our continued success depends in part on the continued service of key members of our management team. The ability to continue to attract, train, motivate and retain highly qualified professionals is a key element of our strategy. The successful implementation of our growth strategy depends on the availability of skilled management, both at our head office and at each of our business units. If we or one of our business units or other functions fails to staff its operations appropriately or loses one or more of its key senior executives and fails to replace them in a satisfactory and timely manner, our business, financial condition and results of operations, including control and operational risks, may be adversely affected.

 

In addition, the financial industry has and may continue to experience more stringent regulation of employee compensation, which could have an adverse effect on our ability to hire or retain the most qualified employees. If we fail or are unable to attract and appropriately train, motivate and retain qualified professionals, our business may also be adversely affected.

 

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We may not be able to detect money laundering and other illegal or improper activities fully or on a timely basis, which could expose us to additional liability and could have a material adverse effect on us.

 

We are required to comply with applicable anti-money laundering, anti-terrorism and other laws and regulations in the jurisdictions in which we operate. These laws and regulations require us, among other things, to adopt and enforce “know-your-customer” policies and procedures and to report suspicious and large transactions to the applicable regulatory authorities. These laws and regulations have become increasingly complex and detailed, require improved systems and sophisticated monitoring and compliance personnel and have become the subject of enhanced government supervision.

 

While we have adopted policies and procedures aimed at detecting and preventing the use of our banking network for money laundering and related activities, such policies and procedures have in some cases only been recently adopted and may not completely eliminate instances where we may be used by other parties to engage in money laundering and other illegal or improper activities. To the extent we fail to fully comply with applicable laws and regulations, the relevant government agencies to which we report have the power and authority to impose fines and other penalties on us, including the revocation of licenses. In addition, our business and reputation could suffer if customers use our banking network for money laundering or illegal or improper purposes.

 

In addition, while we review our relevant counterparties’ internal policies and procedures with respect to such matters, we, to a large degree, rely upon our relevant counterparties to maintain and properly apply their own appropriate anti-money laundering procedures. Such measures, procedures and compliance may not be completely effective in preventing third parties from using our (and our relevant counterparties’) services as a conduit for money laundering (including illegal cash operations) without our (and our relevant counterparties’) knowledge. If we are associated with, or even accused of being associated with, or become a party to, money laundering, then our reputation could suffer and/or we could become subject to fines, sanctions and/or legal enforcement (including being added to any “black lists” that would prohibit certain parties from engaging in transactions with us), any one of which could have a material adverse effect on our operating results, financial condition and prospects.

 

We are exposed to risk of loss from legal and regulatory proceedings.

 

We face risk of loss from legal and regulatory proceedings, including tax proceedings, that could subject us to monetary judgments, regulatory enforcement actions, fines and penalties. The current regulatory environment in the jurisdictions in which we operate, which reflects an increased supervisory focus on enforcement, combined with uncertainty about the evolution of the regulatory regime, may lead to material operational and compliance costs.

 

We are from time to time subject to certain claims and parties to certain legal proceedings incidental to the normal course of our business, including in connection with conflicts of interest, lending activities, relationships with our employees and other commercial or tax matters. In view of the inherent difficulty of predicting the outcome of legal matters, particularly where the claimants seek very large or indeterminate damages, or where the cases present novel legal theories, involve a large number of parties or are in the early stages of discovery, we cannot state with confidence what the eventual outcome of these pending matters will be or what the eventual loss, fines or penalties related to each pending matter may be. We believe that we have made adequate reserves related to the costs anticipated to be incurred in connection with these various claims and legal proceedings. However, the amount of these provisions is substantially less than the total amount of the claims asserted against us and in light of the uncertainties involved in such claims and proceedings, there is no assurance that the ultimate resolution of these matters will not significantly exceed the reserves currently accrued by us. As a result, the outcome of a particular matter may be material to our operating results for a particular period, depending upon, among other factors, the size of the loss or liability imposed and our level of income for that period.

 

We are subject to market, operational and other related risks associated with our derivative transactions that could have a material adverse effect on us.

 

We enter into derivative transactions for trading purposes as well as for hedging purposes. We are subject to market, credit and operational risks associated with these transactions, including basis risk (the risk of loss associated with variations in the spread between the asset yield and the funding and/or hedge cost) and credit or default risk (the risk of insolvency or other inability of the counterparty to a particular transaction to perform its obligations thereunder, including providing sufficient collateral).

 

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Market practices and documentation for derivative transactions in Chile may differ from those in other countries. For example, documentation may not incorporate terms and conditions of derivatives transactions as commonly understood in other countries. In addition, the execution and performance of these transactions depends on our ability to maintain adequate control and administration systems and to hire and retain qualified personnel. Moreover, our ability to adequately monitor, analyze and report derivative transactions continues to depend, to a great extent, on our information technology systems. This factor further increases the risks associated with these transactions and could have a material adverse effect on us.

 

We are subject to counterparty risk in our banking business.

 

We are exposed to counterparty risk in addition to credit risks associated with lending activities. Counterparty risk may arise from, for example, investing in securities of third parties, entering into derivative contracts under which counterparties have obligations to make payments to us or executing securities, futures, currency or commodity trades from proprietary trading activities that fail to settle at the required time due to non-delivery by the counterparty or systems failure by clearing agents, clearing houses or other financial intermediaries.

 

We routinely transact with counterparties in the financial services industry, including brokers and dealers, commercial banks, investment banks, mutual funds, hedge funds and other institutional clients. Defaults by, and even rumors or questions about the solvency of, certain financial institutions and the financial services industry generally have led to market-wide liquidity problems and could lead to losses or defaults by other institutions. Many of the routine transactions we enter into expose us to significant credit risk in the event of default by one of our significant counterparties.

 

Our loan and investment portfolios are subject to risk of prepayment, which could have a material adverse effect on us.

 

Our fixed rate loan and investment portfolios are subject to prepayment risk, which results from the ability of a borrower or issuer to pay a debt obligation prior to maturity. Generally, in a declining interest rate environment, prepayment activity increases, which reduces the weighted average lives of our earning assets and could have a material adverse effect on us. We would also be required to amortize net premiums into income over a shorter period of time, thereby reducing the corresponding asset yield and net interest income. Prepayment risk also has a significant adverse impact on credit card and collateralized mortgage loans, since prepayments could shorten the weighted average life of these assets, which may result in a mismatch in our funding obligations and reinvestment at lower yields. Prepayment risk is inherent to our commercial activity and an increase in prepayments could have a material adverse effect on us.

 

Current economic conditions may make it more difficult for us to continue funding our business on favorable terms with institutional investors.

 

Large-denominations of funding from time deposits from institutional investors may, under some circumstances, be a less stable source of funding than savings and bonds, such as during periods of significant changes in market interest rates for these types of deposit products and any resulting increased competition for such funds. As of December 31, 2013 short-term funding from institutional investors totaled US$4.0 billion or 7.7% of total liabilities and equity. The liquidity crisis triggered by the U.S. subprime market impacted global markets and affected sources of funding, including time deposits. Although our results of operations and financial position have not suffered a significant impact as a consequence of the recent credit market instability in the U.S., future market instability in the U.S. or in European markets, specifically the Spanish market, may negatively affect our ability to continue funding our business or maintain our current levels of funding without incurring higher funding costs or having to liquidate certain assets.

 

If we are unable to manage the growth of our operations, this could have an adverse impact on our profitability.

 

We allocate management and planning resources to develop strategic plans for organic growth, and to identify possible acquisitions and disposals and areas for restructuring our businesses. From time to time, we evaluate acquisition and partnership opportunities that we believe offer additional value to our shareholders and are consistent with our business strategy. However, we may not be able to identify suitable acquisition or partnership candidates, and

 

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our ability to benefit from any such acquisitions and partnerships will depend in part on our successful integration of those businesses. We can give no assurances that our expectations with regards to integration and synergies will materialize. We also cannot provide assurance that we will, in all cases, be able to manage our growth effectively or deliver our strategic growth objectives. Challenges that may result from our strategic growth decisions include our ability to:

 

·manage efficiently the operations and employees of expanding businesses;

 

·maintain or grow our existing customer base;

 

·assess the value, strengths and weaknesses of investment or acquisition candidates;

 

·finance strategic investments or acquisitions;

 

·fully integrate strategic investments, or newly-established entities or acquisitions in line with its strategy;

 

·align our current information technology systems adequately with those of an enlarged group;

 

·apply our risk management policy effectively to an enlarged group; and

 

·manage a growing number of entities without over-committing management or losing key personnel.

 

Any failure to manage growth effectively, including relating to any or all of the above challenges associated with our growth plans, could have a material adverse effect on our operating results, financial condition and prospects.

 

Risks Relating to Chile

 

Portions of our loan portfolio are subject to risks relating to force majeure events and any such event could materially adversely affect our operating results.

 

Chile lies on the Nazca tectonic plate, making it one of the world’s most seismically active regions. Our financial and operating performance may be adversely affected by force majeure events, such as natural disasters, particularly in locations where a significant portion of our loan portfolio is composed of real estate loans. Natural disasters such as earthquakes and floods may cause widespread damage which could impair the asset quality of our loan portfolio and could have an adverse impact on the economy of the affected region.

 

Changes in taxes, including the corporate tax rate, in Chile may have an adverse effect on us and our clients.

 

The Chilean Government regularly enacts reforms to the tax and other assessment regimes to which we and our customers are subject. The current statutory corporate tax rate in Chile is 20%. Legislation currently being discussed in Congress may gradually increase this to 25% by 2017. In addition other taxes may be modified, the most important being:

 

1.Taxation mechanism of profits attributable to shareholders or owners to be changed from distributed cash basis to accrued basis.
2.Elimination of VAT exemption for construction of houses up to 2,000 UF.
3.Increase in stamp tax from 0.45% to 0.8%.
4.Decree Law 600 to be eliminated by 2016, which could adversely affect foreign investment.
5.Charge VAT tax on all real estate transactions, which could affect the value of the Bank’s repossessed mortgage properties which today are not charged VAT tax when sold.
6.Lowering of higher individual income tax bracket from 40% to 35%.

 

We cannot predict if tax reforms will be implemented in the future. The effects of these changes, if enacted, and any other changes that could result from the enactment of additional tax reforms, cannot be quantified at this time, but may have an adverse impact on our results of operations and our clients.

 

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Our growth, asset quality and profitability may be adversely affected by macroeconomic and political conditions in Chile.

 

A substantial amount of our loans is to borrowers doing business in Chile. Chile’s economy has experienced significant volatility in recent decades, characterized, in some cases, by slow or regressive growth, declining investment and hyperinflation. This volatility resulted in fluctuations in the levels of deposits and in the relative economic strength of various segments of the economies to which we lend. In line with the global economic climate, Chile’s economy contracted 2.3% in 2009 for the first time since 1999. Since then, the Chilean economy has recovered significantly; however, the Chilean economy may not continue to grow in the future or future developments may negatively affect Chile’s overall levels of economic activity.

 

Negative and fluctuating economic conditions, such as a changing interest rate and inflationary environment, impact our profitability by causing lending margins to decrease and leading to decreased demand for higher margin products and services. Negative and fluctuating economic conditions in Chile could also result in government defaults on public debt. This could affect us in two ways: directly, through portfolio losses, and indirectly, through instabilities that a default in public debt could cause to the banking system as a whole, particularly since commercial banks’ exposure to government debt is high in Chile.

 

In addition, our revenues are subject to risk of loss from unfavorable political and diplomatic developments, social instability, and changes in governmental policies, including expropriation, nationalization, international ownership legislation, interest-rate caps and tax policies.

 

No assurance can be given that our growth, asset quality and profitability will not be affected by volatile macroeconomic and political conditions in Chile.

 

Developments in other countries may affect us, including the prices for our securities.

 

The prices of securities issued by Chilean companies, including banks, are influenced to varying degrees by economic and market considerations in other countries. We cannot assure you that future developments in or affecting the Chilean economy, including consequences of economic difficulties in other markets, will not materially and adversely affect our business, financial condition or results of operations.

 

We are exposed to risks related to the weakness and volatility of the economic and political situation in Asia, the United States, Europe (including Spain, where Santander Spain, our controlling shareholder, is based), Brazil, Argentina and other nations. Even though the world economy and the financial and capital markets had been recovering from the 2008 crisis throughout 2010 and early 2011, the conditions of the global markets again deteriorated in 2011 and continued through 2012. European countries encountered serious fiscal problems, including high debt levels that impaired growth and increased the risk of sovereign default. Also in 2011, the United States faced fiscal difficulties, which culminated in the downgrade of the U.S. long-term sovereign credit rating by S&P. Ongoing political debates in 2012 with respect to how the United States government would address the so-called “fiscal cliff” contributed to economic uncertainty. In 2012, spillovers from the crisis in Europe weighed negatively on activity and confidence and the global recovery slowed. In 2013, a general recovery was observed in the Eurozone and US economies. Although economic conditions in Europe and the United States may differ significantly from economic conditions in Chile, investors’ reactions to developments in these other countries may have an adverse effect on the market value of securities of Chilean issuers. In particular, investor perceptions of the risks associated with our securities may be affected by perception of risk conditions in Spain.

 

If these nations’ economic conditions deteriorate, the economy in Chile, as both a neighboring country and a trading partner, could also be affected and could experience slower growth than in recent years, with possible adverse impact on our borrowers and counterparties. If this were to occur, we would potentially need to increase our allowances for loan losses, thus affecting our financial results, our results of operations and the price of our securities. As of December 31, 2013, approximately 3.3% of our assets were held abroad. There can be no assurance that the ongoing effects of the global financial crisis will not negatively impact growth, consumption, unemployment, investment and the price of exports in Chile. Crises and political uncertainties in other Latin American countries could also have an adverse effect on Chile, the price of our securities or our business.

 

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Chile has considerable economic ties with China. In 2013, 24.9% of Chile’s exports went to China, mainly copper. China’s economy has grown at a strong pace in recent times, but a slowdown in economic activity in China may affect Chile’s GDP and export growth as well as the price of copper, which is Chile’s main export.

 

Chile is also involved in an international litigation with Bolivia regarding maritime borders. We cannot assure you that crises and political uncertainty in other Latin American countries will not have an adverse effect on Chile, the price of our securities or our business.

 

Fluctuations in the rate of inflation may affect our results of operations.

 

High levels of inflation in Chile could adversely affect the Chilean economy and have an adverse effect on our business, financial condition and results of operations. Extended periods of deflation could also have an adverse effect on our business, financial condition and results of operations. In 2009, Chile experienced deflation of 1.4% as the global economy contracted. In 2013, CPI inflation was 3.0% compared to 1.5% in 2012.

 

Our assets and liabilities are denominated in Chilean pesos, UF and foreign currencies. The UF is revalued in monthly cycles. On each day in the period beginning on the tenth day of any given month through the ninth day of the succeeding month, the nominal peso value of the UF is indexed up (or down in the event of deflation) in order to reflect a proportionate amount of the change in the Chilean Consumer Price Index during the prior calendar month. For more information regarding the UF, see “Item 5. Operating and Financial Review and Prospects—C. Operating Results—Impact of Inflation.” Although we benefit from inflation in Chile due to the current structure of our assets and liabilities (i.e., a significant portion of our loans are indexed to the inflation rate, but there are no corresponding features in deposits, or other funding sources that would increase the size of our funding base), there can be no assurance that our business, financial condition and result of operations in the future will not be adversely affected by changing levels of inflation, including from extended periods of inflation that adversely affect economic growth or periods of deflation.

 

Any change in the methodology of how the CPI index or the UF is calculated could also adversely affect our business, financial condition and results of operations.

 

Currency fluctuations could adversely affect our financial condition and results of operations and the value of our securities.

 

Any future changes in the value of the Chilean peso against the U.S. dollar will affect the U.S. dollar value of our securities. The Chilean peso has been subject to large devaluations and appreciations in the past and could be subject to significant fluctuations in the future. Our results of operations may be affected by fluctuations in the exchange rates between the peso and the dollar despite our policy and Chilean regulations relating to the general avoidance of material exchange rate exposure. In order to avoid material exchange rate exposure, we enter into forward exchange transactions. The following table shows the value of the Chilean peso relative to the U.S. dollar as reported by the Central Bank at year end for the last five years and the devaluation or appreciation of the peso relative to the U.S. dollar in each of those years.

 

Year

Exchange rate
(Ch$) at year end

Devaluation
(Appreciation) (%)

2009 506.43 (19.5)
2010 468.37 (7.5)
2011 521.46 11.3
2012 478.60 (8.2)
2013 523.76 9.4
2014 (until April 28, 2014) 560.36 6.5

 

 

Source: Central Bank.

 

We may decide to change our policy regarding exchange rate exposure. Regulations that limit such exposures may also be amended or eliminated. Greater exchange rate risk will increase our exposure to the devaluation of the peso, and any such devaluation may impair our capacity to service foreign currency obligations and may, therefore,

 

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materially and adversely affect our financial condition and results of operations. Notwithstanding the existence of general policies and regulations that limit material exchange rate exposures, the economic policies of the Chilean government and any future fluctuations of the peso against the dollar could affect our financial condition and results of operations.

 

Banking regulations and other regulatory factors may restrict our operations and thereby adversely affect our financial condition and results of operations.

 

We are subject to regulation by the SBIF. In addition, we are subject to regulation by the Central Bank with regard to certain matters, including reserve requirements, interest rates, foreign exchange mismatches and market risks. Changes in banking regulations may materially and adversely affect our business, financial condition and results of operations. Chilean laws, regulations, policies and interpretations of laws relating to the banking sector and financial institutions are continually evolving and changing. These new reforms could result in increased competition in the industry and thus may have a material adverse effect on our financial condition and results of operations.

 

As a result of the recent global financial crisis, there has been an increase in government regulation of the financial services industry in many countries. Such regulation may also be increased in Chile, including the imposition of higher capital requirements, heightened disclosure standards and restrictions on certain types of transaction structures. In addition, novel regulatory proposals abound in the current environment. If enacted, new regulations could require us to inject further capital into our business as well as in businesses we acquire, restrict the type or volume of transactions we enter into, or set limits on or require the modification of rates or fees that we charge on certain loans or other products, any of which could lower the return on our investments, assets and equity. Changes in regulations may also cause us to face increased compliance costs. As some of the banking laws and regulations have been recently adopted, the manner in which those laws and related regulations are applied to the operations of financial institutions is still evolving. Moreover, to the extent these recently adopted regulations are implemented inconsistently in the various jurisdictions in which we operate, it may face higher compliance costs. No assurance can be given generally that laws or regulations will be adopted, enforced or interpreted in a manner that will not have a material adverse effect on our business and results of operations.

 

In addition, extensive legislation affecting the financial services industry has recently been adopted in regions that directly or indirectly affect our business, including Spain, the United States and the European Union and other jurisdictions, and regulations are in the process of being implemented.

 

Pursuant to the General Banking Law, all Chilean banks may, subject to the approval of the SBIF, engage in certain businesses other than commercial banking depending on the risk associated with such business and their financial strength. Such additional businesses include securities brokerage, mutual fund management, securitization, insurance brokerage, leasing, factoring, financial advisory, custody and transportation of securities, loan collection and financial services. The General Banking Law also applies to the Chilean banking system a modified version of the capital adequacy guidelines issued by the Basel Committee on Banking Regulation and Supervisory Practices and limits the discretion of the SBIF to deny new banking licenses. There can be no assurance that regulators will not in the future impose more restrictive limitations on the activities of banks, including us. Any such change could have a material adverse effect on our financial condition or results of operations.

 

Historically, Chilean banks have not paid interest on amounts deposited in checking accounts. We have begun to pay interest on some checking accounts under certain conditions. If competition or other factors lead us to pay higher interest rates on checking accounts, to relax the conditions under which we pay interest or to increase the number of checking accounts on which we pay interest, any such change could have a material adverse effect on our financial condition or results of operations.

 

On November 20, 2013, the Chilean Congress approved new legislation to reduce the maximum rates that can be charged on loans. This new legislation is aimed at loans of less than UF 200 (U.S.$8,900) and with a term of more than 90 days, and thus includes consumer loans in installments, lines of credit and credit card lines. Previously, the maximum interest rate for loans of less than UF 200 and with a term of more than 90 days was calculated as the average rate of all transactions undertaken within the banking industry over the previous month of loans of less than UF 200 and with a term of more than 90 days, multiplied by a factor of 1.5. The average and maximum rates are published daily by the SBIF. As of September 30, 2013, the average annual interest rate for this type of loan reached 35.90%, and the maximum annual interest rate reached 53.85%.

 

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On December 13, 2013, the SBIF published the new maximum rates for loans between UF 0 and UF 50 (US$2,225). The new maximum rate was 47.91%, compared to 53.85% as of September 30, 2013. Further reductions of 2% will be implemented gradually every 12 weeks in 2014 until the maximum rate is equal to the average interest rate for loans between UF 200 (US$8,900) to UF 5,000 (US$222,500) plus 21%, unless the flow of new loans in the industry decreases by 10%-20%, in which case the reduction will be partially or completely suspended until the next period. We estimate that it will take 20 months for the maximum rate to reach the 37% level the authorities are seeking for loans of this size.

 

On December 13, 2013, the SBIF published the new maximum rates for loans between UF 50 (US$2,225) and UF 200 (US$8,900). The new maximum rate was 45.91%, compared to 53.85% as of September 30, 2013. Further reductions of 2% will be implemented gradually every 12 weeks until the maximum rate is equal to the average interest rate for loans between UF 200 (US$8,900) to UF 5,000 (US$222,500) plus 14%, unless the flow of new loans in the industry decreases by 10%-20%, in which case the reduction will be partially or completely suspended until the next period. We estimate that it will take 26 months for the maximum rate to reach the 31% level the authorities are seeking for loans of this size.

 

We estimate that in 2014, this bill could lower our net interest margin by 15-20 basis points, or approximately Ch$40-50 billion. This estimate is only preliminary, as it is difficult to estimate the speed of implementation of the reduction and the effect on loan volumes

 

In March 2012, a bill aimed at giving additional enforcement powers to the SERNAC (Chile’s Consumer Protection Agency) regarding financial services became effective and created the SERNAC Financiero, a specific consumer protection agency for the financial industry. The SERNAC Financiero has powers to supervise and regulate Bank products and services. The creation of the SERNAC Financiero has also resulted in additional scrutiny regarding prices and contracts for financial products and services, making it more difficult to raise prices and increasing competition among bank and non-bank competitors.

 

In July 2012, new regulations regarding the selling of mandatory insurance for loans introduced that will increase competition and that could lower our fees from collecting these premiums. This had a negative impact on fees in 2013 in an amount we estimated to be approximately Ch$6 billion. In 2014, we again auctioned our mortgage P&L insurance provider and prices fell once more. We expect this to have an impact of Ch$8-10 billion in 2014, subject to further changes in estimate.

 

In line with the future adoption of Basel III regulations in Chile, the SBIF has recently proposed to increase the minimum regulatory capital ratio from 8% to 10%, which would require an amendment to the General Banking Law. Although we currently have a regulatory capital ratio of 13.82% as of December 31, 2013, this change could require us to inject additional capital to our business in the future. According to initial estimates of the impact of market risk on regulatory capital, published for informational purposes only by the SBIF, our ratio of regulatory capital to risk-weighted assets, net of loan loss allowance and deductions, including an initial estimate of the adjustments for market risk was 12.57% as of December 31, 2013. No assurance can be given that these changes will not have a material impact on our capitalization ratio.

 

On December 18, 2013, the SBIF published new guidelines for provisioning a bank’s residential mortgage loan portfolio. These new regulations are currently open for debate and the final versions are expected to be published in 2014. The drafts of these new regulations include:

 

a proposal that the banking industry adopt a standard model to calculate allowances for housing mortgage loans that explicitly considers loan delinquency and loan / collateral (LTV) ratios, in order to promote active management of credit risk; and

 

a proposal for a new way of evaluating collateral in the context of determining provisions, which would specify certain required conditions that would need to be met by an asset in order for it to be eligible to be used as collateral for mitigating credit risk, as well as more specific requirements of how collateral would be valued for purposes of setting loan loss levels.

 

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These above changes will be implemented gradually by the SBIF once the final rules are published, which is expected by January 2015. At this time, we are unable to estimate the impact these new regulations will have on our loan loss allowance levels for mortgage loans or our net income under IFRS.

 

A worsening of labor relations in Chile could impact our business.

 

As of December 31, 2013 on a consolidated basis, we had 11,516 employees, of which 75.9% were unionized. In March 2014, a new collective bargaining agreement was signed with the main unions, which will become effective on October 1, 2014, and which will expire on December 31, 2018. We generally apply the terms of our collective bargaining agreement to unionized and non-unionized employees. We have traditionally had good relations with our employees and their unions, but we cannot assure you that in the future, a strengthening of cross-industry labor movements will not materially and adversely affect our business, financial condition or results of operations.

 

These and any additional legislative or regulatory actions in Chile, Spain, the European Union, the United States or other countries, and any required changes to our business operations resulting from such legislation and regulations, could result in reduced capital availability, significant loss of revenue, limit our ability to continue organic growth (including increased lending), pursue business opportunities in which we might otherwise consider engaging and provide certain products and services, affect the value of assets that we hold, require us to increase our prices and therefore reduce demand for our products, impose additional costs on us or otherwise adversely affect our businesses. Accordingly, we cannot provide assurance that any such new legislation or regulations would not have an adverse effect on our business, results of operations or financial condition in the future.

 

Our corporate disclosure may differ from disclosure regularly published by issuers of securities in other countries, including the United States.

 

Issuers of securities in Chile are required to make public disclosures that are different from, and that may be reported under presentations that are not consistent with, disclosures required in the United States and other countries. In particular, as a Chilean regulated financial institution, we are required to submit to the SBIF on a monthly basis unaudited consolidated balance sheets and income statements, excluding any note disclosure, prepared in accordance with Chilean Bank GAAP and the rules of the SBIF. This disclosure differs in a number of significant respects from generally accepted accounting principles in the United States and information generally available in the United States with respect to U.S. financial institutions. In addition, as a foreign private issuer, we are not subject to the same disclosure requirements in the United States as a domestic U.S. registrant under the Exchange Act, including the requirements to prepare and issue quarterly reports, or the proxy rules applicable to domestic U.S. registrants under Section 14 of the Exchange Act or the insider reporting and short-swing profit rules under Section 16 of the Exchange Act. Accordingly, the information about us available to you will not be the same as the information available to shareholders of a U.S. company and may be reported in a manner that you are not familiar with.

 

Chile imposes controls on foreign investment and repatriation of investments that may affect your investment in, and earnings from, our ADSs.

 

Equity investments in Chile by persons who are not Chilean residents have generally been subject to various exchange control regulations, which restrict the repatriation of the investments and earnings therefrom. In April 2001, the Central Bank eliminated the regulations that affected foreign investors, except that investors are still required to provide the Central Bank with information relating to equity investments and conduct such operations within Chile’s Formal Exchange Market. The ADSs are subject to a contract, dated May 17, 1994, among the Depositary, us and the Central Bank (the “Foreign Investment Contract”) that remains in full force and effect. The ADSs continue to be governed by the provisions of the Foreign Investment Contract subject to the regulations in existence prior to April 2001. The Foreign Investment Contract grants the Depositary and the holders of the ADSs access to the Formal Exchange Market, which permits the Depositary to remit dividends it receives from us to the holders of the ADSs. The Foreign Investment Contract also permits ADS holders to repatriate the proceeds from the sale of shares of our common stock withdrawn from the ADR facility, or that have been received free of payment as a consequence of spin offs, mergers, capital increases, wind ups, share dividends or preemptive rights transfers, enabling them to acquire the foreign currency necessary to repatriate earnings from such investments. Pursuant to Chilean law, the Foreign Investment Contract cannot be amended unilaterally by the Central Bank, and there are judicial precedents (although not binding with respect to future judicial decisions) indicating that contracts of this type may not be abrogated by future legislative changes or resolutions of the Advisory Council of the Central Bank. Holders of shares of our

 

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common stock, except for shares of our common stock withdrawn from the ADS facility or received in the manner described above, are not entitled to the benefits of the Foreign Investment Contract, may not have access to the Formal Exchange Market, and may have restrictions on their ability to repatriate investments in shares of our common stock and earnings therefrom.

 

Holders of ADSs are entitled to receive dividends on the underlying shares to the same extent as the holders of shares. Dividends received by holders of ADSs will be paid net of foreign currency exchange fees and expenses of the Depositary and will be subject to Chilean withholding tax, currently imposed at a rate of 35.0% (subject to credits in certain cases). If for any reason, including changes in Chilean law, the Depositary were unable to convert Chilean pesos to U.S. dollars, investors would receive dividends and other distributions, if any, in Chilean pesos.

 

We cannot assure you that additional Chilean restrictions applicable to holders of our ADSs, the disposition of the shares underlying them or the repatriation of the proceeds from such disposition or the payment of dividends will not be imposed in the future, nor can we advise you as to the duration or impact of such restrictions if imposed.

 

Investors may find it difficult to enforce civil liabilities against us or our directors, officers and controlling persons.

 

We are a Chilean corporation. None of our directors are residents of the United States and most of our executive officers reside outside the United States. In addition, a substantial portion of our assets and the assets of our directors and executive officers are located outside the United States. Although we have appointed an agent for service of process in any action against us in the United States with respect to our ADSs, none of our directors, officers or controlling persons has consented to service of process in the United States or to the jurisdiction of any United States court. As a result, it may be difficult for investors to effect service of process within the United States on such persons.

 

It may also be difficult for ADS holders to enforce in the United States or in Chilean courts money judgments obtained in United States courts against us or our directors and executive officers based on civil liability provisions of the U.S. federal securities laws. If a U.S. court grants a final money judgment in an action based on the civil liability provisions of the federal securities laws of the United States, enforceability of this money judgment in Chile will be subject to the obtaining of the relevant “exequatur” (i.e., recognition and enforcement of the foreign judgment) according to Chilean civil procedure law currently in force, and consequently, subject to the satisfaction of certain factors. The most important of these factors are the existence of reciprocity, the absence of a conflicting judgment by a Chilean court relating to the same parties and arising from the same facts and circumstances and the Chilean courts’ determination that the U.S. courts had jurisdiction, that process was appropriately served on the defendant and that enforcement would not violate Chilean public policy. Failure to satisfy any of such requirements may result in non-enforcement of your rights.

 

Risks Relating to Our Controlling Shareholder and our ADSs

 

Our controlling shareholder has a great deal of influence over our business and its interests could conflict with yours.

 

Santander Spain, our controlling shareholder, controls Santander-Chile through its holdings in Teatinos Siglo XXI Inversiones S.A. and Santander Chile Holding S.A., which are controlled subsidiaries. Santander Spain has control over 67.18% of our shares and actual participation, excluding non-controlling shareholders that participate in Santander Chile Holding, S.A. of 67.01%.

 

Due to its share ownership, our controlling shareholder has the ability to control us and our subsidiaries, including the ability to:

 

·elect the majority of the directors and exercise control over our company and subsidiaries;

 

·cause the appointment of our principal officers;

 

·declare the payment of any dividends;

 

·agree to sell or otherwise transfer its controlling stake in us; and

 

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·determine the outcome of substantially all actions requiring shareholder approval, including amendments of our bylaws, transactions with related parties, corporate reorganizations, acquisitions and disposals of assets and issuance of additional equity securities, if any.

 

In December 2012, primarily in response to the requirements of the European Banking Authority, the Bank of Spain and regulators in various jurisdictions, Santander Spain adopted a corporate governance framework (Marco de Gobierno Interno del Grupo Santander). The purpose of the framework is to organize and standardize the corporate governance practices of Santander Spain and its most significant subsidiaries, including us. (Our Board of Directors approved the adoption of this corporate governance framework in April 2013,) subject to certain overarching principles, such as the precedence of applicable laws and regulations over the framework to the extent they are in conflict. See “Item 16G. Corporate Governance.” Our adoption of this framework may increase Santander Spain’s control over us.

 

We operate as a stand-alone subsidiary within the Santander Group. Our controlling shareholder has no liability for our banking operations, except for the amount of its holdings of our capital stock. The interests of Santander Spain may differ from the interests of our other shareholders, and the concentration of control in Santander Spain may differ from the interests of our other shareholders, and the concentration of control in Santander Spain will limit other shareholders’ ability to influence corporate matters. As a result, we may take actions that our other shareholders do not view as beneficial.

 

Our status as a controlled company and a foreign private issuer exempts us from certain of the corporate governance standards of the New York Stock Exchange (“NYSE”), limiting the protections afforded to investors.

 

We are a “controlled company” and a “foreign private issuer” within the meaning of the NYSE corporate governance standards. Under the NYSE rules, a controlled company is exempt from certain NYSE corporate governance requirements. In addition, a foreign private issuer may elect to comply with the practice of its home country and not to comply with certain NYSE corporate governance requirements, including the requirements that (1) a majority of the board of directors consist of independent directors, (2) a nominating and corporate governance committee be established that is composed entirely of independent directors and has a written charter addressing the committee’s purpose and responsibilities, (3) a compensation committee be established that is composed entirely of independent directors and has a written charter addressing the committee’s purpose and responsibilities and (4) an annual performance evaluation of the nominating and corporate governance and compensation committees be undertaken. Although we have similar practices, they do not entirely conform to the NYSE requirements for U.S. issuers; therefore we currently use these exemptions and intend to continue using them. Accordingly, you will not have the same protections afforded to shareholders of companies that are subject to all NYSE corporate governance requirements.

 

There may be a lack of liquidity and market for our shares and ADSs.

 

Our ADSs are listed and traded on the NYSE. Our common stock is listed and traded on the Santiago Stock Exchange, the Chile Electronic Stock Exchange and the Valparaiso Stock Exchange, which we refer to collectively as the Chilean Stock Exchanges, although the trading market for the common stock is small by international standards. At December 31, 2013, we had 188,446,126,794 shares of common stock outstanding. The Chilean securities markets are substantially smaller, less liquid and more volatile than major securities markets in the United States. According to Article 14 of the Ley de Mercado de Valores, Ley No. 18,045, or the Chilean Securities Market Law, the Superintendencia de Valores y Seguros, or the Superintendency of Securities and Insurance, may suspend the offer, quotation or trading of shares of any company listed on one or more Chilean Stock Exchanges for up to 30 days if, in its opinion, such suspension is necessary to protect investors or is justified for reasons of public interest. Such suspension may be extended for up to 120 days. If, at the expiration of the extension, the circumstances giving rise to the original suspension have not changed, the Superintendency of Securities and Insurance will then cancel the relevant listing in the registry of securities. In addition, the Santiago Stock Exchange may inquire as to any movement in the price of any securities in excess of 10% and suspend trading in such securities for a day if it deems necessary.

 

Although our common stock is traded on the Chilean Stock Exchanges, there can be no assurance that a liquid trading market for our common stock will continue to exist. Approximately 33.0% of our outstanding common stock is held by the public (i.e., shareholders other than Santander Spain and its affiliates), including our shares that are represented by ADSs trading on the NYSE. A limited trading market in general and our concentrated ownership in particular may impair the ability of an ADS holder to sell in the Chilean market shares of common stock obtained

 

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upon withdrawal of such shares from the ADR facility in the amount and at the price and time such holder desires, and could increase the volatility of the price of the ADSs.

 

You may be unable to exercise preemptive rights.

 

The Ley Sobre Sociedades Anónimas, Ley No. 18,046 and the Reglamento de Sociedades Anónimas, which we refer to collectively as the Chilean Companies Law, and applicable regulations require that whenever we issue new common stock for cash, we grant preemptive rights to all of our shareholders (including holders of ADSs), giving them the right to purchase a sufficient number of shares to maintain their existing ownership percentage. Such an offering would not be possible in the United States unless a registration statement under the U.S. Securities Act of 1933 (“Securities Act”), as amended, were effective with respect to such rights and common stock or an exemption from the registration requirements thereunder were available.

 

Since we are not obligated to make a registration statement available with respect to such rights and the common stock, you may not be able to exercise your preemptive rights in the United States. If a registration statement is not filed or an applicable exemption is not available under U.S. securities law, the Depositary will sell such holders’ preemptive rights and distribute the proceeds thereof if a premium can be recognized over the cost of any such sale.

 

As a holder of ADSs you will have different shareholders’ rights than in the United States and certain other jurisdictions.

 

Our corporate affairs are governed by our estatutos, or by-laws, and the laws of Chile, which may differ from the legal principles that would apply if we were incorporated in a jurisdiction in the United States or in certain other jurisdictions outside Chile. Under Chilean corporate law, you may have fewer and less well-defined rights to protect your interests relative to actions taken by our board of directors or the holders of our common shares than under the laws of other jurisdictions outside Chile. For example, under legislation applicable to Chilean banks, our shareholders would not be entitled to appraisal rights in the event of a merger or other business combination undertaken by us.

 

Although Chilean corporate law imposes restrictions on insider trading and price manipulation, the form of these regulations and the manner of their enforcement may differ from that in the U.S. securities markets or markets in certain other jurisdictions. In addition, in Chile, self-dealing and the preservation of shareholder interests may be regulated differently, which could potentially disadvantage you as a holder of the shares underlying ADSs.

 

Holders of ADSs may find it difficult to exercise voting rights at our shareholders’ meetings.

 

Holders of ADSs will not be our direct shareholders and will be unable to enforce directly the rights of shareholders under our by-laws and the laws of Chile. Holders of ADSs may exercise voting rights with respect to the common stock represented by ADSs only in accordance with the deposit agreement governing the ADSs. Holders of ADSs will face practical limitations in exercising their voting rights because of the additional steps involved in our communications with ADS holders. Holders of our common stock will be able to exercise their voting rights by attending a shareholders’ meeting in person or voting by proxy. By contrast, holders of ADSs will receive notice of a shareholders’ meeting by mail from the Depositary following our notice to the Depositary requesting the Depository to do so. To exercise their voting rights, holders of ADSs must instruct the Depositary on a timely basis on how they wish to vote. This voting process necessarily will take longer for holders of ADSs than for holders of our common stock. If the Depositary fails to receive timely voting instructions for all or part of the ADSs, the Depositary will assume that the holders of those ADSs are instructing it to give a discretionary proxy to a person designated by us to vote their ADSs, except in limited circumstances.

 

Holders of ADSs also may not receive the voting materials in time to instruct the Depositary to vote the common stock underlying their ADSs. In addition, the Depositary and its agents are not responsible for failing to carry out voting instructions of the holders of ADSs or for the manner of carrying out those voting instructions. Accordingly, holders of ADSs may not be able to exercise voting rights, and they will have little, if any, recourse if the common stocks underlying their ADSs are not voted as requested.

 

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ADS holders may be subject to additional risks related to holding ADSs rather than shares.

 

Because ADS holders do not hold their shares directly, they are subject to the following additional risks, among others:

 

·as an ADS holder, we will not treat you as one of our direct shareholders and you may not be able to exercise shareholder rights;

 

·we and the depositary may amend or terminate the deposit agreement without the ADS holders’ consent in a manner that could prejudice ADS holders or that could affect the ability of ADS holders to transfer ADSs; and

 

·the depositary may take or be required to take actions under the Deposit Agreement that may have adverse consequences for some ADS holders in their particular circumstances.

 

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ITEM 4. INFORMATION ON THE COMPANY

 

A. History and Development of the Company

 

Overview

 

We are the largest bank in Chile in terms of total assets and equity. As of December 31, 2013, we had total assets of Ch$27,122,227 million (U.S.$51,740 million), outstanding loans and interbank loans, net of allowances for loan losses of Ch$20,445,828 (U.S.$39,004 million), total deposits of Ch$15,296,035 million (U.S.$29,180 million) and equity of Ch$2,372,456 million (U.S.$4,526 million). As of December 31, 2013, we employed 11,516 people and had the largest private branch network in Chile, with 493 branches. Our headquarters are located in Santiago and we operate in every major region of Chile.

 

We provide a broad range of commercial and retail banking services to our customers, including Chilean peso and foreign currency denominated loans to finance a variety of commercial transactions, trade, foreign currency forward contracts and credit lines and a variety of retail banking services, including mortgage financing. We seek to offer our customers a wide range of products while providing high levels of service. In addition to our traditional banking operations, we offer a variety of financial services, including financial leasing, financial advisory services, mutual fund management, securities brokerage, insurance brokerage and investment management.

 

The legal predecessor of Santander-Chile was Banco Santiago (“Santiago”). Santiago was incorporated by public deed dated September 7, 1977 granted at the Notary Office of Alfredo Astaburuaga Gálvez. Santiago received its permission to incorporate and function as a bank by Resolution No. 118 of the SBIF on October 27, 1977. Santiago’s by-laws were approved by Resolution No. 103 of the SBIF on September 22, 1977. In January 1997, Santiago merged with Banco O’Higgins, with Santiago being the surviving entity. In 1999, Santiago became a controlled subsidiary of Santander Spain. As of June 30, 2002, Santiago was the second-largest private sector bank in Chile in terms of total assets, deposits, loans and shareholders’ equity.

 

Old Santander-Chile was established as a subsidiary of Santander Spain in 1978. In 1982, Old Santander-Chile acquired a significant portion of the assets and liabilities of Banco Español-Chile, a domestic bank that had become insolvent. In July 1996, Old Santander-Chile was merged into Banco Osorno y la Unión, becoming “Banco Santander-Chile,” the third-largest private bank in terms of outstanding loans at that date.

 

On August 1, 2002, Santiago and Old Santander Chile merged, whereby the latter ceased to exist and Santander-Chile (formerly known as Santiago) being the surviving entity.

 

Our principal executive offices are located at Bandera 140, Santiago, Chile. Our telephone number is +562-320-2000 and our website is www.santander.cl. None of the information contained on our website is incorporated by reference into, or forms part of, this Annual Report. Our agent for service of process in the United States is CT Corporation, located at 111 Eighth Avenue, 13th Floor, New York, New York 10011.

 

Relationship with Santander Spain

 

We believe that our relationship with our controlling shareholder, Santander Spain, offers us a significant competitive advantage over our peer Chilean banks. Santander Spain is one of the largest financial groups in Brazil and the rest of Latin America, in terms of total assets measured on a regional basis. It is the largest financial group in Spain and is a major player elsewhere in Europe, including the United Kingdom, Poland and Portugal, where it is the third-largest banking group. Through Santander Consumer, it also operates a leading consumer finance franchise in the United States, as well as in Germany, Italy, Spain, and several other European countries.

 

Our relationship with Santander Spain provides us with access to the group’s client base, while its multinational focus allows us to offer international solutions to our clients’ financial needs. We also have the benefit of selectively borrowing from Santander Spain’s product offerings in other countries, as well as of its know-how in systems management. We believe that our relationship with Santander Spain will also enhance our ability to manage credit and market risks by adopting policies and knowledge developed by Santander Spain. In addition, our internal auditing function has been strengthened as a result of the addition of an internal auditing department that concurrently reports

 

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directly to our Audit Committee and the audit committee of Santander Spain. We believe that this structure leads to improved monitoring and control of our exposure to operational risks.

 

Santander Spain’s support of Santander-Chile includes the assignment of managerial personnel to key supervisory areas of Santander-Chile, such as risks, auditing, accounting and financial control. Santander-Chile does not pay any management or other fees to Santander Spain in connection with these support services.

 

B. Organizational Structure

 

Santander Spain controls Santander-Chile through its holdings in Teatinos Siglo XXI Inversiones Ltda. and Santander Chile Holding S.A. which are controlled subsidiaries. In 2011, Santander Spain sold 9.7% of its ownership through Teatinos Siglo XXI Inversiones S.A. in the market. This gave Santander Spain control over 67.18% of our shares and actual participation when excluding non-controlling interests participating in Santander Chile Holding S.A. of 67.01%.

 

Shareholder

Number of Shares

Percentage

Santander Chile Holding S.A. 66,822,519,695 35.46
Teatinos Siglo XXI Inversiones S.A. 59,770,481,573 31.72

 

The chart below sets forth the names and areas of responsibility of our senior managers as of April 2014.

 

 

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C. Business Overview

 

We have 493 total branches, 282 of which are operated under the Santander brand name, with the remaining branches under certain specialty brand names, including 77 under the Santander Banefe brand name, 41 under the SuperCaja brand name, 46 under the Select brand name and 47 as auxiliary and payment centers. We provide a full range of financial services to corporate and individual customers. We divide our clients into the following segments: (i) Commercial Banking and (ii) Global Banking and Markets. The Bank has the following operating segments:

 

·Individuals and SMEs

 

·Santander Banefe, consisting of individuals with monthly incomes between Ch$150,000 (U.S.$286) and Ch$400,000 (U.S.$763) and served through our Banefe branch network. This segment accounts for 3.5% of our total loans outstanding as of December 31, 2013. This segment offers customers a range of products, including consumer loans, credit cards, auto loans, residential mortgage loans, debit card accounts, savings products, mutual funds and insurance brokerage.

 

·Individuals in Commercial banking, consisting of individuals with a monthly income greater than Ch$400,000 (U.S.$763). Clients in this segment account for 46.1% of our total loans outstanding as of December 31, 2013 and are offered a range of products, including consumer loans, credit cards, auto loans, commercial loans, foreign trade financing, residential mortgage loans, checking accounts, savings products, mutual funds and insurance brokerage.

 

·Small and mid-sized companies, consisting of small companies with annual revenue of less than Ch$1,200 million (U.S.$2.3 million). As of December 31, 2013, this segment represented approximately 15.3% of our total loans outstanding. Customers in this segment are offered a range of products, including commercial loans, leasing, factoring, foreign trade, credit cards, mortgage loans, checking accounts, savings products, mutual funds and insurance brokerage.

 

·Companies and Institutional

 

·Institutional, such as universities, government agencies, municipalities and regional governments. As of December 31, 2013, these clients represented 1.7% of our total loans outstanding. Customers in this sub-segment are also offered the same products that are offered to the customers in our small businesses segment. This sub-segment is included in the Retail segment because customers in this sub-segment are a potential source for new individual customers.

 

·Companies, consisting of companies with annual revenue over Ch$1,200 million (U.S.$2.3 million) and up to Ch$10,000 million (U.S.$19.1 million). Customers in this segment are offered a wide range of products, including commercial loans, leasing, factoring, foreign trade, credit cards, mortgage loans, checking accounts, cash management, treasury services, financial advisory, savings products, mutual funds and insurance brokerage. As of December 31, 2013, these clients represented 8.4% of our total loans outstanding.

 

·Real estate, consisting of all companies in the real estate sector with annual revenue over Ch$800 million (U.S.$1.5 million), including construction companies and real estate companies that execute projects for sale to third parties. As of December 31, 2013, these clients represented 4.7% of our total loans outstanding. To these clients we offer, in addition to traditional banking services, specialized services for financing, primarily residential projects, in order to increase the sale of residential mortgage loans.

 

·Large corporations, consisting of companies with annual revenue over Ch$10,000 million (U.S.$19.1 million). Customers in this segment are also offered the same products that are offered to the customers in our mid–sized companies segment. As of December 31, 2013, these clients represented 9.1% of our total loans outstanding.

 

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·Global Banking and Markets

 

·Corporate, consisting of companies that are foreign multinationals or part of a larger Chilean economic group with sales of over Ch$10,000 million (U.S.$19.1 million). As of December 31, 2013, these clients represented 10.5% of our total loans outstanding. Customers in this segment are offered a wide range of products, including commercial loans, leasing, factoring, foreign trade, mortgage loans, checking accounts, cash management, treasury services, financial advisory, savings products, mutual funds and insurance brokerage.

 

·The Treasury Division, which provides sophisticated financial products mainly to companies in the wholesale banking and the middle–market segments. This includes products such as short–term financing and funding, securities brokerage, interest rate and foreign currency derivatives, securitization services and other tailor made financial products. The Treasury Division also manages our trading positions.

 

In addition, we have a Corporate Activities segment comprised of all other operational and administrative activities that are not assigned to a specific segment or product mentioned above. This segment includes the Financial Management Division (Gestión Financiera), which manages global functions such as the management of our structural foreign exchange gap position, our structural position in inflation-indexed assets and liabilities, our structural interest rate risk and our liquidity risk. The Financial Management Division also oversees the use of our resources, the distribution of capital among our different units and the overall financing cost of investments. The aim of the Financial Management Division is to inject stability and recurrence into the net income of commercial activities and to assure we comply with internal and regulatory limits regarding liquidity, regulatory capital, reserve requirements and market risk.

 

The table below sets forth our lines of business and certain statistical information relating to each of them for the year ended December 31, 2013. Please see “Note 4—Business Segments” to our Audited Consolidated Financial Statements for details of revenue by business segment in the last three years.

 

As of December 31, 2013

Loans and accounts

receivable

from customers

(1)

Net interest income

 

Net

fee and commission income

Financial transactions, net

(2)

 

Provision for loan losses

Support
expenses

(3)

Segment’s

net

contribution

Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn
Segments
Individuals + SMEs
Santander Banefe 727,452 99,182 25,648 1,614 (56,309) (52,370) 17,765
Commercial Banking 9,710,249 506,192 123,496 7,118 (157,697) (298,173) 180,936
Small and mid-sized companies (SMEs) 3,223,215 260,856 37,641 4,798 (101,611) (79,633) 122,051
Subtotal 13,660,916 866,230 186,785 13,530 (315,617) (430,176) 320,752
Companies and institutional
Companies 1,757,586 73,906 14,020 7,457 (21,364) (27,947) 46,072
Large Corporations 1,923,810 62,953 9,026 5,930 (15,296) (19,937) 42,676
Real estate 996,847 26,607 3,588 287 (5,098) (6,055) 19,329
Institutional 353,509 30,283 2,615 562 261 (15,889) 17,832
Subtotal 5,031,752 193,749 29,249 14,236 (41,497) (69,828) 125,909
Subtotal
Commercial Banking
18,692,668 1,059,979 216,034 27,766 (357,114) (500,004) 446,661
Global Banking and Markets
     Corporate 2,219,045 63,036 16,295 9,011 (14,739) (19,802) 53,801
Treasury - 9,896 1,727 41,706 - (17,926) 35,403
Subtotal 2,219,045 72,932 18,022 50,717 (14,739) (37,728) 89,204
Other 149,048 (56,149) (4,220) 45,954 391 (20,121) (34,145)
Total 21,060,761 1,076,762 229,836 124,437 (371,462) (557,853) 501,720
Other operating income 88,155
Other operating expenses (52,338)
Income from investments in associates and other companies 1,422
Income tax expense (94,530)
Net income for the year 444,429

 

 

 

(1)Loans and accounts receivables from customers plus interbank loans, gross of allowances for loan issues.
  
(2)Includes net profit (loss) from financial operations and net foreign exchange gain (loss).
  
(3)Equal to the sum of personnel expenses, administrative expenses, depreciations and amortizations and impairment of property, plant, and equipment.
  

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Operations through Subsidiaries

 

Today, the General Banking Law permits us to directly provide the leasing and financial advisory services that we could formerly offer only through our subsidiaries, to offer investment advisory services outside of Chile and to undertake activities that we could not formerly offer directly or through subsidiaries, such as factoring, securitization, foreign investment funds, custody and transport of securities and insurance brokerage services. For the twelve–month period ended December 31, 2013, our subsidiaries collectively accounted for 1.6% of our total consolidated assets.

 

Name of the subsidiary     Percent ownership share        
    As of December 31          
    2013   2012   2011
    Direct Indirect Total   Direct Indirect Total   Direct Indirect Total
Main activity   % % % % % %   % % %
                           
Santander Corredora de Seguros Limitada Insurance brokerage   99.75 0.01 99.76   99.75 0.01 99.76   99.75 0.01 99.76
Santander S.A. Corredores de Bolsa Financial instruments brokerage   50.59 0.41 51.00   50.59 0.41 51.00   50.59 0.41 51.00
Santander Asset Management S.A. Administradora General de Fondos (*) Third-party funds administration   - - -   99.96 0.02 99.98   99.96 0.02 99.98
Santander Agente de Valores Limitada Securities brokerage   99.03 - 99.03   99.03 - 99.03   99.03 - 99.03
Santander S.A. Sociedad Securitizadora Purchase of credits and issuance of debt instruments   99.64 - 99.64   99.64 - 99.64   99.64 - 99.64
Santander Servicios de Recaudación y Pagos Limitada Support society, making and receiving payments   99.90 0.10 100.00   99.90 0.10 100.00   99.90 0.10 100.00

 

(*) Santander Asset Management S.A. Administradora General de Fondos was sold in December 2013, see Note 03 - Significant events to the Audited Consolidated Financial Statements.

 

The following companies have been consolidated based on the determination that the Bank has control as described in note 10 to the Audited Consolidated Financial Statements and in accordance with IFRS 10, Consolidated Financial Statements:

 

·Santander Gestión de Recaudación y Cobranza Limitada (collection services)

 

·Multinegocios S.A. (management of sales force).

 

·Servicios Administrativos y Financieros Limitada (management of sales force)

 

·Fiscalex Limitada (collection services)

 

·Multiservicios de Negocios Limitada (call center)

 

·Bansa Santander S.A. (management of repossessed assets and leasing of properties)

 

Competition

 

Overview

 

The Chilean financial services market consists of a variety of largely distinct sectors. The most important sector, commercial banking, includes a number of privately-owned banks and one public–sector bank, Banco del Estado (which operates within the same legal and regulatory framework as the private sector banks). The private-sector banks include local banks and a number of foreign-owned banks operating in Chile. The Chilean banking system is

 

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comprised of 24 banks, including one public-sector bank. The five largest banks accounted for 72.5% of all outstanding loans by Chilean financial institutions as of December 31, 2013 (excluding Corpbanca’s subsidiary in Colombia).

 

The Chilean banking system has experienced increased competition in recent years, largely due to consolidation in the industry and new legislation. We also face competition from non-bank and non-finance competitors, principally department stores, credit unions and cajas de compensación with respect to some of our credit products, such as credit cards, consumer loans and insurance brokerage. In addition, we face competition from non–bank finance competitors, such as leasing, factoring and automobile finance companies, with respect to credit products, and mutual funds, pension funds and insurance companies, with respect to savings products. Currently, banks continue to be the main suppliers of leasing, factoring and mutual funds, and the insurance sales business has grown rapidly.

 

All data in the following sections is based on Chilean Bank GAAP.

 

The following tables set out certain statistics comparing our market position to that of our peer group, defined as the five largest banks in Chile in terms of total loans as of December 31, 2013.

 

 

As of December 31, 2013,
unless otherwise noted

 

Market Share

Rank

Commercial loans 17.4% 2
Consumer loans 24.6% 1
Residential mortgage loans 20.7% 1
Total loans(1) 19.1% 2
Deposits 16.6% 3
Credit card accounts 27.5% 1
Checking accounts 23.3% 2
Branches(3) 18.9% 1

 

 

Source: SBIF, excludes Corpbanca Colombia.

 

(1)Excludes interbank loans.
  
(2)Source: Asociación de Fondos Mutuos de Chile.
  
(3)Excludes special–service payment centers.

 

Loans

 

As of December 31, 2013, our loan portfolio was the second-largest among Chilean banks. Our loan portfolio on a stand–alone basis represented 19.1% of the market for loans in the Chilean financial system as of such date. The following table sets forth our and our peer group’s market shares in terms of loans (excluding Corpbanca Colombia).

 

 

As of December 31, 2013

Loans

Ch$ million

U.S.$ million

Market
Share

Santander-Chile 21,060,761 40,177 19.1%
Banco de Chile 21,332,278 40,695 19.3%
Banco del Estado 15,024,048 28,661 13.6%
Banco de Crédito e Inversiones 14,529,713 27,718 13.2%
Corpbanca 7,972,440 15,209 7.2%
BBVA, Chile 7,588,852 14,477 6.9%
Others 22,742,617 43,385 20.6%
Chilean financial system 110,250,709 210,322 100.0%

 

 

Source: SBIF.

 

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Deposits

 

On a stand-alone basis, we had a 16.6% market share in deposits, ranking third among banks in Chile as of December 31, 2013. Deposit market share is based on total time and demand deposits as of the respective dates. The following table sets forth our and our peer group’s market shares in terms of deposits (excluding Corpbanca Colombia).

 

 

As of December 31, 2013

Deposits

Ch$ million

U.S.$ million

Market Share

Santander-Chile 15,296,035 29,180 16.6%
Banco del Estado 18,369,535 35,043 19.9%
Banco de Chile 16,387,057 31,261 17.8%
Banco de Crédito e Inversiones 11,628,315 22,183 12.6%
BBVA, Chile 5,912,767 11,280 6.4%
Corpbanca 5,759,167 10,987 6.3%
Others 18,768,859 35,805 20.4%
Chilean financial system 92,121,735 175,738 100.0%

 

 

Source: SBIF.

 

Total equity

 

With Ch$2,354,182 million (U.S.$4,491 million) in equity in Chilean Bank GAAP as of December 31, 2013, we were the largest commercial bank in Chile in terms of shareholders’ equity. The following table sets forth our and our peer group’s shareholders’ equity.

 

 

As of December 31, 2013

Total Equity

Ch$ million

U.S.$ million

Market Share

Santander-Chile 2,354,182 4,491 18.2%
Banco de Chile 2,284,316 4,358 17.7%
Banco del Estado 1,082,294 2,065 8.4%
Banco de Crédito e Inversiones 1,582,100 3,018 12.3%
Corpbanca 1,717,039 3,276 13.3%
BBVA, Chile 666,730 1,272 5.2%
Others 3,215,015 6,133 24.9%
Chilean financial system 12,901,676 24,613 100.0%

 

 

Source: SBIF.

 

Efficiency

 

As of December 31, 2013, we were the most efficient bank in our peer group. The following table sets forth our and our peer group’s efficiency ratio (defined as operating expenses as a percentage of operating revenue, which is the aggregate of net interest income, fees and income from services (net), net gains from mark–to–market and trading, exchange differences (net) and other operating income (net)) in 2013.

Efficiency ratio

As of
December 31,
2013

Santander-Chile 42.4%
Banco de Chile 42.8%
Banco del Estado 59.4%
Banco de Crédito e Inversiones 47.9%
BBVA, Chile 58.3%
Corpbanca 52.3%
Chilean financial system 49.7%

 

 

Source: SBIF.

 

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Net income for the period attributable to shareholders

 

In 2013, we were the second largest bank in Chile in terms of net income attributable to shareholders of Ch$444,061 million (U.S.$847 million) measured under Chilean Bank GAAP. The following table sets forth our and our peer group’s net income.

 

 

As of December 31, 2013

Net income for the year (1)

Ch$ million

U.S.$ million

Market Share

Santander-Chile 444,061 847 23.2%
Banco de Chile 513,603 980 26.8%
Banco de Crédito e Inversiones 300,294 573 15.7%
Corpbanca 167,910 320 8.8%
BBVA, Chile 50,474 96 2.6%
Banco del Estado 115,356 220 6.0%
Others 324,294 619 16.9%
Chilean financial system 1,915,992 3,655 100.0%

 

 

Source: SBIF.

 

(1)Net income before non-controlling interest.

 

Return on equity

 

As of December 31, 2013, we were the third most profitable bank in our peer group (as measured by return on period-end equity under Chilean Bank GAAP) and the most capitalized bank as measured by the BIS ratio. The following table sets forth our and our peer group’s return on average equity and BIS ratio.

 

 

Return on period-end
equity as of December
31, 2013

BIS Ratio as of
December 31, 2013

Santander-Chile 18.9% 13.8%
Banco de Chile 22.5% 13.1%
Banco del Estado 10.7% 11.3%
Banco de Crédito e Inversiones 19.0% 13.4%
BBVA, Chile 7.6% 11.9%
Corpbanca 9.8% 13.2%
Chilean Financial System 14.9% 12.8%

 

 

Source: SBIF.

 

Asset Quality

 

As of December 31, 2013, we had the second-highest non-performing loan to loan ratio in our peer group. The following table sets forth our and our peer group’s non-performing loan ratio as defined by the SBIF as of December 31, 2013.

 

 

Non-performing loans / total
loans(1) as of December 31, 2013

Santander-Chile 2.91
Banco de Chile 1.11
Banco del Estado 3.76
Banco de Crédito e Inversiones 2.38
BBVA, Chile 1.49
Corpbanca 1.29
Chilean financial system 2.20

 

 

Source: SBIF.

 

(1)Non-performing loans divided by total loans, excluding interbank loans.

 

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Regulation and Supervision

 

General

 

In Chile, only banks may maintain checking accounts for their customers, conduct foreign trade operations, and, together with non-banking financial institutions, accept time deposits. The principal authorities that regulate financial institutions in Chile are the SBIF and the Central Bank. Chilean banks are primarily subject to the General Banking Law, and secondarily subject, to the extent not inconsistent with this statute, the provisions of the Chilean Companies Law governing public corporations, except for certain provisions which are expressly excluded.

 

The modern Chilean banking system dates from 1925 and has been characterized by periods of substantial regulation and state intervention, as well as periods of deregulation. The most recent period of deregulation commenced in 1975 and culminated in the adoption of a series of amendments to General Banking Law. That law, amended most recently in 2001, granted additional powers to banks, including general underwriting powers for new issues of certain debt and equity securities and the power to create subsidiaries to engage in activities related to banking, such as brokerage, investment advisory and mutual fund services, administration of investment funds, factoring, securitization products and financial leasing services.

 

The Central Bank

 

The Central Bank is an autonomous legal entity created by the Chilean Constitution. It is subject to the Chilean Constitution and its own ley orgánica constitucional, or organic constitutional law. To the extent not inconsistent with the Chilean Constitution or the Central Bank’s organic constitutional law, the Central Bank is also subject to private sector laws (but in no event is it subject to the laws applicable to the public sector). It is directed and administered by a Board of Directors composed of five members designated by the President of Chile, subject to the approval of the Chilean Senate.

 

The legal purpose of the Central Bank is to maintain the stability of the Chilean peso and the orderly functioning of Chile’s internal and external payment systems. The Central Bank’s powers include setting reserve requirements, regulating the amount of money and credit in circulation, establishing regulations and guidelines regarding finance companies, foreign exchange (including the Formal Exchange Market) and banks’ deposit-taking activities.

 

The SBIF

 

Banks are supervised and controlled by the SBIF, an independent Chilean governmental agency. The SBIF authorizes the creation of new banks and has broad powers to interpret and enforce legal and regulatory requirements applicable to banks and financial companies. Furthermore, in cases of noncompliance with such legal and regulatory requirements, the SBIF has the ability to impose sanctions. In extreme cases, it can appoint, with the prior approval of the Board of Directors of the Central Bank, a provisional administrator to manage a bank. It must also approve any amendment to a bank’s by-laws or any increase in its capital.

 

The SBIF examines all banks from time to time, generally at least once a year. Banks are also required to submit their financial statements monthly to the SBIF, and a bank’s financial statements are published at least four times a year in a newspaper with countrywide coverage. In addition, banks are required to provide extensive information regarding their operations at various periodic intervals to the SBIF. A bank’s annual financial statements and the opinion of its independent auditors must also be submitted to the SBIF.

 

Any person wishing to acquire, directly or indirectly, 10.0% or more of the share capital of a bank must obtain the prior approval of the SBIF. Absent such approval, the acquiror of shares so acquired will not have the right to vote. The SBIF may only refuse to grant its approval, based on specific grounds set forth in the General Banking Law.

 

According to Article 35bis of the General Banking Law, the prior authorization of the SBIF is required for:

 

·the merger of two or more banks;

 

·the acquisition of all or a substantial portion of a bank’s assets and liabilities by another bank;

 

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·the control by the same person, or controlling group, of two or more banks; or

 

·a substantial increase in the existing control of a bank by a controlling shareholder of that bank.

 

Such prior authorization is required solely when the acquiring bank or the resulting group of banks would own a significant market share in loans, defined by the SBIF to be more than 15.0% of all loans in the Chilean banking system. The intended purchase, merger or expansion may be denied by the SBIF; or, if the acquiring bank or resulting group would own a market share in loans determined to be more than 20.0% of all loans in the Chilean banking system, the purchase, merger or expansion may be conditioned on one or more of the following:

 

·that the bank or banks maintain regulatory capital higher than 8.0% and up to 14.0% of their risk-weighted assets;

 

·that the technical reserve established in Article 65 of the General Banking Law be applicable when deposits exceed one and a half times the resulting bank’s paid-in capital and reserves; or

 

·that the margin for interbank loans be reduced to 20.0% of the resulting bank’s regulatory capital.

 

If the acquiring bank or resulting group would own a market share in loans determined by the SBIF to be more than 15% but less than 20%, the authorization will be conditioned on the bank or banks maintaining a regulatory capital not lower than 10% of their risks-weighted assets for the period specified by the SBIF, which may not be less than one year. The calculation of the risk-weighted assets is based on a five-category risk classification system applied to a bank’s assets that is based on the Basel Committee recommendations.

 

Pursuant to the regulations of the SBIF, the following ownership disclosures are required:

 

·a bank is required to inform the SBIF of the identity of any person owning, directly or indirectly, 5.0% or more of such banks’ shares;

 

·holders of ADSs must disclose to the Depositary the identity of beneficial owners of ADSs registered under such holders’ names;

 

·the Depositary is required to notify the bank as to the identity of beneficial owners of ADSs which such Depositary has registered and the bank, in turn, is required to notify the SBIF as to the identity of the beneficial owners of the ADSs representing 5.0% or more of such banks’ shares; and

 

·bank shareholders who individually hold 10.0% or more of a bank’s capital stock and who are controlling shareholders must periodically inform the SBIF of their financial condition.

 

Limitations on Types of Activities

 

Chilean banks can only conduct those activities allowed by the General Banking Law: making loans, accepting deposits and, subject to limitations, making investments and performing financial services. Investments are restricted to real estate for the bank’s own use, gold, foreign exchange and debt securities. Through subsidiaries, banks may also engage in other specific financial service activities such as securities brokerage services, equity investments, securities, mutual fund management, investment fund management, financial advisory and leasing activities. Subject to specific limitations and the prior approval of the SBIF and the Central Bank, Chilean banks may own majority or non-controlling interests in foreign banks.

 

Since June 1, 2002, Chilean banks are allowed to offer a new checking account product that pays interest. The SBIF also stated that these accounts may be subject to minimum balance limits and different interest rates depending on average balances held in the account and that banks may also charge fees for the use of this new product. For banks with a solvency score of less than A, the Central Bank has also imposed additional caps to the interest rate that can be paid.

 

On June 5, 2007, pursuant to Law 20.190, new regulations became effective authorizing banks to enter into transactions involving a wider range of derivatives, such as futures, options, swaps, forwards and other derivative

 

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instruments or contracts subject to specific limitations established by the Central Bank of Chile. Previously, banks were able to enter into transactions involving derivatives, but subject to more restrictive guidelines.

 

Deposit Insurance

 

The Chilean government guarantees up to 90.0% of the principal amount of certain time and demand deposits and savings accounts held by natural persons with a maximum value of UF120 per person (Ch$2,797,147 or U.S.$5,336 as of December 31, 2013) per calendar year in the entire financial system.

 

Reserve Requirements

 

Deposits are subject to a reserve requirement of 9.0% for demand deposits and 3.6% for time deposits (with terms of less than one year). For purposes of calculating the reserve obligation, banks are authorized to deduct daily from their foreign currency denominated liabilities, the balance in foreign currency of certain loans and financial investments held outside of Chile, the most relevant of which include:

 

·cash clearance account, which should be deducted from demand deposit for calculating reserve requirement;

 

·certain payment orders issued by pension providers; and

 

·the amount set aside for “technical reserve” (as described below), which can be deducted from reserve requirement.

 

The Central Bank has statutory authority to require banks to maintain reserves of up to an average of 40.0% for demand deposits and up to 20.0% for time deposits (irrespective, in each case, of the currency in which they are denominated) to implement monetary policy. In addition, to the extent that the aggregate amount of the following types of liabilities exceeds 2.5 times the amount of a bank’s regulatory capital, a bank must maintain a 100% “technical reserve” against them: demand deposits, deposits in checking accounts, or obligations payable on sight incurred in the ordinary course of business, and in general all deposits unconditionally payable immediately but excluding interbank demand deposits.

 

Minimum Capital

 

Under the General Banking Law, a bank is required to have a minimum of UF800,000 (approximately Ch$18,648 million or U.S.$35.6 million as of December 31, 2013) of paid-in capital and reserves, regulatory capital of at least 8% of its risk weighted assets, net of required allowances, and paid in capital and reserves of at least 3% of its total assets, net of required allowances.

 

Regulatory capital is defined as the aggregate of:

 

•       a bank’s paid-in capital and reserves, excluding capital attributable to subsidiaries and foreign branches or capital básico;

 

•       its subordinated bonds, valued at their placement price (but decreasing by 20.0% for each year during the period commencing six years prior to maturity), for an amount up to 50.0% of its basic capital; and

 

•       its voluntary allowances for loan losses for an amount of up to 1.25% of risk weighted-assets.

 

Capital Adequacy Requirements

 

According to the General Banking Law, each bank should have regulatory capital of at least 8.0% of its risk-weighted assets, net of required allowances. The calculation of risk weighted assets is based on a five-category risk classification system for bank assets that is based on the Basel Committee recommendations. The SBIF is expected to implement in 2014 or 2015 the application of the third pillar of Basel II in Chile, which includes the implementation of capital limits with market risk and operational risk-weighted assets. These changes must be approved by the Chilean Congress, as it involves a modification to the General Banking Law.

 

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Banks should also have capital básico, or basic capital, of at least 3.0% of their total assets, net of allowances. Basic capital is defined to include shareholders’ equity.

 

Within the scope of Basel II in Chile, further changes in regulation may occur. See “Item 3. Key Information—D. Risk Factors—Risks Relating to Chile—Banking regulations may restrict our operations and thereby adversely affect our financial condition and results of operations.”

 

Lending Limits

 

Under the General Banking Law, Chilean banks are subject to certain lending limits, including the following material limits:

 

·A bank may not extend to any entity or individual (or any one group of related entities), except for another financial institution, directly or indirectly, unsecured credit in an amount that exceeds 10.0% of the bank’s regulatory capital, or in an amount that exceeds 30.0% of its regulatory capital if the excess over 10.0% is secured by certain assets with a value equal to or higher than such excess. These limits were raised from 5.0% and 25.0%, respectively, in 2007 by the Reformas al Mercado de Capitales II (also known as MK2). In the case of financing infrastructure projects built by government concession, the 10.0% ceiling for unsecured credits is raised to 15.0% if secured by a pledge over the concession, or if granted by two or more banks or finance companies which have executed a credit agreement with the builder or holder of the concession;

 

·a bank may not extend loans to another financial institution subject to the General Banking Law in an aggregate amount exceeding 30.0% of its regulatory capital;

 

·a bank may not directly or indirectly grant a loan whose purpose is to allow an individual or entity to acquire shares of the lender bank;

 

·a bank may not lend, directly or indirectly, to a director or any other person who has the power to act on behalf of the bank; and

 

·a bank may not grant loans to related parties (including holders of more than 1.0% of its shares) on more favorable terms than those generally offered to non-related parties. Loans granted to related parties are subject to the limitations described in the first bullet point above. In addition, the aggregate amount of loans to related parties may not exceed a bank’s regulatory capital.

 

In addition, the General Banking Law limits the aggregate amount of loans that a bank may grant to its employees to 1.5% of its regulatory capital, and provides that no individual employee may receive loans in excess of 10.0% of this 1.5% limit. Notwithstanding these limitations, a bank may grant to each of its employees a single residential mortgage loan for personal use once during such employee’s term of employment.

 

Allowance for Loan Losses

 

Chilean banks are required to provide to the SBIF detailed information regarding their loan portfolio on a monthly basis. The SBIF examines and evaluates each financial institution’s credit management process, including its compliance with the loan classification guidelines. Banks are classified into four categories: 1, 2, 3 and 4. Each bank’s category depends on the models and methods used by the bank to classify its loan portfolio, as determined by the SBIF. Category 1 banks are those banks whose methods and models are satisfactory to the SBIF. Category 1 banks will be entitled to continue using the same methods and models they currently have in place. A bank classified as a category 2 bank will have to maintain the minimum levels of reserves established by the SBIF while its Board of Directors will be made aware of the problems detected by the SBIF and required to take steps to correct them. Banks classified as categories 3 and 4 will have to maintain the minimum levels of reserves established by the SBIF until they are authorized by the SBIF to do otherwise. Santander-Chile is categorized as a “Category 1” bank.

 

A detailed description of the models established for determining loan loss allowances is set forth in “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information—Classification of Loan Portfolio” and in “Note 1—Summary of Significant Accounting Policies” of our Audited Consolidated Financial Statements.

 

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Capital Markets

 

Under the General Banking Law, banks in Chile may purchase, sell, place, underwrite and act as paying agents with respect to certain debt securities. Likewise, banks in Chile may place and underwrite certain equity securities. Bank subsidiaries may also engage in debt placement and dealing, equity issuance advice and securities brokerage, as well as in financial leasing, mutual fund and investment fund administration, investment advisory services and merger and acquisition services. These subsidiaries are regulated by the SBIF and, in some cases, also by the Superintendency of Securities and Insurance, the regulator of the Chilean securities market, open-stock corporations and insurance companies.

 

Legal Provisions Regarding Banking Institutions with Economic Difficulties

 

The General Banking Law provides that if specified adverse circumstances exist at any bank, its Board of Directors must correct the situation within 30 days from the date of receipt of the relevant financial statements. If the Board of Directors is unable to do so, it must call a special shareholders’ meeting to increase the capital of the bank by the amount necessary to return the bank to financial stability. If the shareholders reject the capital increase, or if it is not effected within the term and in the manner agreed to at the meeting, or if the SBIF does not approve the Board of Directors’ proposal, the bank will be barred from increasing its loan portfolio beyond that stated in the financial statements presented to the Board of Directors and from making any further investments in any instrument other than in instruments issued by the Central Bank. In such a case, or in the event that a bank is unable to make timely payment in respect of its obligations, or if a bank is under provisional administration of the SBIF, the General Banking Law provides that the bank may receive a two-year term loan from another bank. The terms and conditions of such a loan must be approved by the directors of both banks, as well as by the SBIF, but need not be submitted to the borrowing bank’s shareholders for their approval. In any event, a creditor bank cannot grant interbank loans to an insolvent bank in an amount exceeding 25.0% of the creditor bank’s regulatory capital. The Board of Directors of a bank that is unable to make timely payment of its obligations must present a reorganization plan to its creditors in order to capitalize the credits, extend their respective terms, condone debts or take other measures for the payment of the debts. If the Board of Directors of a bank submits a reorganization plan to its creditors and such arrangement is approved, all subordinated debt issued by the bank, whether or not matured, will be converted by operation of law into common stock in the amount required for the ratio of regulatory capital to risk-weighted assets to be not lower than 12.0%. If a bank fails to pay an obligation, it must notify the SBIF, which shall determine if the bank is solvent.

 

Dissolution and Liquidation of Banks

 

The SBIF may establish that a bank should be liquidated for the benefit of its depositors or other creditors when such bank does not have the necessary solvency to continue its operations. In such case, the SBIF must revoke a bank’s authorization to exist and order its mandatory liquidation, subject to agreement by the Central Bank. The SBIF must also revoke a bank’s authorization if the reorganization plan of such bank has been rejected twice. The resolution by the SBIF must state the reason for ordering the liquidation and must name a liquidator, unless the SBIF assumes this responsibility. When a liquidation is declared, all checking accounts and other demand deposits received in the ordinary course of business, are required to be paid by using existing funds of the bank, its deposits with the Central Bank or its investments in instruments that represent its reserves. If these funds are insufficient to pay these obligations, the liquidator may seize the rest of the bank’s assets, as needed. If necessary and in specified circumstances, the Central Bank will lend the bank the funds necessary to pay these obligations. Any such loans are preferential to any claims of other creditors of the liquidated bank.

 

Obligations Denominated in Foreign Currencies

 

Santander-Chile must also comply with various regulatory and internal limits regarding exposure to movements in foreign exchange rates (See “Item 11. Quantitative and Qualitative Disclosures About Market Risk”).

 

Loans and Investments in Foreign Securities

 

Under current Chilean banking regulations, banks in Chile may grant loans to foreign individuals and entities and invest in certain securities of foreign issuers. Banks may grant commercial loans and foreign trade loans, and can buy loans granted by banks abroad. Banks in Chile may also invest in debt securities traded in formal secondary markets. Such debt securities must be (1) securities issued or guaranteed by foreign sovereign states or their central banks or

 

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other foreign or international financial entities, and (2) bonds issued by foreign companies. If the sum of investment in foreign securities and loans granted outside of Chile surpasses 70% of regulatory capital, the amount that exceeds 70% is subject to a mandatory reserve of 100%.

 

Table 1

 

Rating Agency

Short Term

Long Term

Moody’s P2 Baa3
Standard and Poor’s A3 BBB-
Fitch F2 BBB-
Dominion Bond Rating (DBRS) R-2 BBB (low)

 

In the event that the sum of: (a) loans granted abroad that are not to subsidiaries of Chilean companies, and that have a rating of BB- or less and do not trade on a foreign stock exchange, and (b) the investments in foreign securities which have a rating that is below that indicated in Table 1 above, but is equal to or exceeds the ratings mentioned in the Table 2 below and exceeds 20% (and 30% for banks with a BIS ratio equal or exceeding 10% of the regulatory capital of such bank), the excess is subject to a mandatory reserve of 100%.

 

Table 2

 

Rating Agency

Short Term

Long Term

Moody’s P2 Ba3
Standard and Poor’s A-2 BB-
Fitch F2 BB-
Dominion Bond Rating (DBRS) R-2 BB (low)

 

In addition, banks may invest in foreign securities whose ratings are equal or exceeds those mentioned in Table 3 below for an additional amount equal to 70% of their regulatory capital. This limit constitutes an additional margin and is not subject to the 100% mandatory reserve.

 

Additionally, a Chilean bank may invest in foreign securities whose rating is equal to or exceeds those mentioned in Table 3 below in: (i) sight deposits with foreign banks, including overnight deposits in a single entity; and (ii) securities issued or guaranteed by sovereign states or their central banks or securities issued or guaranteed by foreign entities within the Chilean State, though investment will be subject to the limits by issuer up to 30% and 50%, respectively, of the regulatory capital of the Chilean bank that makes the investment. If these foreign securities do not have a rating, the individual limit will be 10% of regulatory capital.

 

Table 3

 

Rating Agency

Short Term

Long Term

Moody’s P1 Aa3
Standard and Poor’s A1+ AA-
Fitch F1+ AA-
DBRS R-1 (high) AA(low)

 

Moreover, the sum of all demand deposits with foreign banks, including overnight deposits to related parties, as defined by the Central Bank and the SBIF, cannot surpass 25% of a bank’s regulatory capital. This limit excludes foreign branches of Chilean banks or their subsidiaries, but must include amounts deposited by these entities in related parties abroad.

 

Chilean banks may only invest in equity securities of foreign banks and certain other foreign companies which may be affiliates of the bank or which would be complementary to the bank’s business if such companies were incorporated in Chile.

 

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New Regulations for “Mortgage Bonds”

 

In 2012, the mortgage-covered bond legislation was approved by the Chilean congress. The new class of bonds, known as “mortgage bonds,” are debt backed by the company that sells them, as well as by a pool of mortgages that in the event of insolvency the pool of mortgages are auctioned with the corresponding mortgage bond. Unlike covered bonds, they are not be limited to banks. These bonds, if bought by banks, will be available for immediate liquidity in the Central Bank liquidity window and will have other restrictions as to the type of mortgage they will be funding, i.e. mortgage loans with loan-to-values of maximum 80%.

 

U.S. Banking Regulation - Volcker Rule

 

On July 21, 2010, the United States enacted the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), which provides a broad framework for significant regulatory changes that extend to almost every area of U.S. financial regulation. Within the Dodd-Frank Act, the Volcker Rule prohibits “banking entities” from engaging in certain forms of proprietary trading or from sponsoring or investing in certain covered funds, in each case subject to certain limited exceptions. The Volcker Rule became effective on July 21, 2012 and on December 10, 2013, U.S. regulators issued final rules implementing the Volcker Rule. The final rules also limit the ability of banking entities and their affiliates to enter into certain transactions with such funds with which they or their affiliates have certain relationships. The final rules contain exclusions and certain exemptions for market-making, hedging, underwriting, trading in U.S. government and agency obligations as well as certain foreign government obligations, trading solely outside the United States, and also permits certain ownership interests in certain types of funds to be retained. The final rules implementing the Volcker Rule extended the period for all banking entities to conform with the Volcker Rule and implement a compliance program until July 21, 2015, and additional extensions are possible. Banking entities such as Santander Spain must bring their activities and investments worldwide into compliance with the requirements of the Volcker Rule by the end of the conformance period. Santander Spain is assessing how the final rules implementing the Volcker Rule will affect its businesses, including Santander-Chile, and is developing and implementing plans to bring affected businesses into compliance.

 

U.S. Anti-Money Laundering, Anti-Terrorist Financing, and Foreign Corrupt Practices Act Regulations

 

The Bank, as a foreign private issuer whose securities are registered under the U.S. Securities Exchange Act of 1934, is subject to the U.S. Foreign Corrupt Practices Act (the “FCPA”). The FCPA generally prohibits such issuers and their directors, officers, employees and agents from using any means or instrumentality of U.S. interstate commerce in furtherance of any offer or payment of money to any foreign official or political party for the purpose of influencing a decision of such person in order to obtain or retain business. It also requires that the issuer maintain books and records and a system of internal accounting controls sufficient to provide reasonable assurance that accountability of assets is maintained and accurate financial statements can be prepared. Penalties, fines and imprisonment of the Bank’s officers and/or directors can be imposed for violations of the FCPA.

 

Furthermore, the Bank is subject to a variety of U.S. anti-money laundering and anti-terrorist financing laws and regulations, such as the Bank Secrecy Act of 1970, as amended, and the USA PATRIOT ACT of 2001, as amended, and a violation of such laws and regulations may result in substantial penalties, fines and imprisonment of the Bank’s officers and/or directors.

 

Disclosure pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act

 

Santander-Chile has no exposure to Iran or Syria. As we are part of Grupo Santander, we must disclose the exposure of other entities of the Group to Iran and Syria.

 

Pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012, which added Section 13(r) to the Securities Exchange Act of 1934, as amended (the “Exchange Act”), an issuer is required to disclose in its annual or quarterly reports, as applicable, whether it or any of its affiliates knowingly engaged in certain activities, transactions or dealings relating to Iran or with individuals or entities designated pursuant to certain Executive Orders. Disclosure is generally required even where the activities, transactions or dealings were conducted in compliance with applicable law.

 

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The following activities are disclosed in response to Section 13(r) with respect to affiliates of Santander UK within the Santander Group:

 

During the period covered by this report:

 

(a)   A Santander UK customer, being an Iranian national resident in the U.K., was designated in September 2013 as acting for or on behalf of the Government of Iran. This accountholder’s current account and credit card with Santander UK were closed in December 2013. No revenue was generated by Santander UK on these products.

 

(b)   In early October 2013, Santander UK opened an account for a Tunisian national, resident in the U.K., who is currently designated by the U.S. for terrorism. After becoming aware of this customer’s designation, Santander UK exited the relationship later in October 2013. No revenue was generated by Santander UK on these accounts.

 

(c)   Santander UK holds frozen savings and current accounts for three customers resident in the U.K. who are currently designated by the U.S. for terrorism. The accounts held by each customer were blocked after the customer’s designation and have remained blocked and dormant throughout 2013. No revenue was generated by Santander UK on these accounts.

 

(d)   A U.K. company maintained two commercial accounts at Santander UK that were used to provide payroll processing services for a U.K. entity that is currently designated by the U.S. under the Iran sanctions regime. The accounts may have been used to provide payroll services to other Iranian clients. Santander UK became aware of this account activity in September 2013 and exited the relationship in January 2014. No revenue was generated by Santander UK on these accounts.

 

(e)   An Iranian national, resident in the U.K., who is currently designated by the U.S. and the U.K. under the Iran Sanctions regime held a mortgage with Santander UK that was issued prior to any such designation. No further drawdown has been made (or would be allowed) under this mortgage although we continue to receive repayment installments. In 2013, total revenue in connection with the mortgage was £10,421 whilst net profits were negligible relative to the overall profits of Santander UK. Santander UK does not intend to enter into any new relationships with this customer, and any disbursements will only be made in accordance with applicable sanctions. The same Iranian national also holds two investment accounts with Santander Asset Management UK Limited, which was a part of the Group until December. The accounts have remained frozen throughout 2013. The investment returns are being automatically reinvested, and no disbursements have been made to the customer. Total revenue for the Group in connection with the investment accounts was £247 whilst net profits in 2013 were negligible relative to the overall profits of Santander Spain.

 

In addition, the Group has certain legacy export credits and performance guarantees with Bank Mellat, which are included in the U.S. Department of the Treasury’s Office of Foreign Assets Control’s Specially Designated Nationals and Blocked Persons List. The Bank entered into two bilateral credit facilities in February 2000 in an aggregate principal amount of €25.9 million. Both credit facilities matured in 2012. In addition, in 2005 Santander Spain participated in a syndicated credit facility for Bank Mellat of €15.5 million, which matures on July 6, 2015. As of December 31, 2013, the Group was owed €4.3 million under this credit facility.

 

Bank Mellat has been in default under all of these agreements in recent years and Santander Spain has been and expects to continue to be repaid any amounts due by official export credit agencies, which insure between 95% and 99% of the outstanding amounts under these credit facilities. No funds have been extended by Santander under these facilities since they were granted.

 

The Group also has certain legacy performance guarantees for the benefit of Bank Sepah and Bank Mellat (stand-by letters of credit to guarantee the obligations – either under tender documents or under contracting agreements – of contractors who participated in public bids in Iran) that were in place prior to April 27, 2007. However, should any of the contractors default in their obligations under the public bids, the Group would not be able to pay any amounts due to Bank Sepah or Bank Mellat because any such payments would be frozen pursuant to Council Regulation (EU) No. 961/2010.

 

In the aggregate, all of the transactions described above resulted in approximately €72,000 gross revenues and approximately €123,000 net loss to the Group in 2013, all of which resulted from the performance of export credit

 

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agencies rather than any Iranian entity. The Group has undertaken significant steps to withdraw from the Iranian market such as closing its representative office in Iran and ceasing all banking activities therein, including correspondent relationships, deposit taking from Iranian entities and issuing export letters of credit, except for the legacy transactions described above. The Group is not contractually permitted to cancel these arrangements without either (i) paying the guaranteed amount – which payment would be frozen as explained above (in the case of the performance guarantees), or (ii) forfeiting the outstanding amounts due to it (in the case of the export credits). As such, the Group intends to continue to provide the guarantees and hold these assets in accordance with company policy and applicable laws.

 

D. Property, Plant and Equipment

 

We are domiciled in Chile and own our principal executive offices located at Bandera 140, Santiago, Chile. We also own twelve other buildings in the vicinity of our headquarters, and we rent six other buildings. At December 31, 2013, we owned the locations at which 25.4% of our branches were located. The remaining branches operate at rented locations. We believe that our existing physical facilities are adequate for our needs.

 

Main properties as of December 31, 2013

Number

Central Offices  
Owned 4
Rented 6
Total 10
   
Branches(1)  
Owned 122
Rented 359
Total 481
   
Other property(2)  
Owned 51
Rented 7
Total 58

 

 

(1)Some branches are located inside central office buildings and other properties. Including these branches, the total number of branches is 493. Special payment centers are included in Other property.

 

(2)Consists mainly of parking lots, mini-branches and property owned by our subsidiaries.

 

The following table sets forth a summary of the main computer hardware and other systems-equipment that we own.

 

Category

Brand

Application

Mainframe IBM Back-end, Core-System Altair, Payment means and foreign trade.
Midrange IBM Interconnections between Mainframe and mid-range
Midrange SUN/Unix Interconnections applications Credit & debit cards
  SUN/UNIX Treasury, MIS, Work Flow, Accounting
Midrange IBM WEB
Desktop HP/Lenovo Platform applications
Call Center Avaya Telephone system
  Genesys Integration Voice/data
  Nice Voice recorder
  Nortel IVR

 

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The main software systems that we use are:

 

Category

Product

Origin

Core-System ALTAIR Accenture
Data base DB2 IBM
Data base Oracle Oracle
Data base SQL Server Microsoft
WEB Service Internet Information Server Microsoft
Message Service MQSeries IBM
Transformation MQIntegrator IBM

 

ITEM 4A. UNRESOLVED STAFF COMMENTS

 

None.

 

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ITEM 5. OPERATING AND FINANCIAL REVIEW AND PROSPECTS

 

A. Accounting Standards Applied in 2013

 

Santander-Chile is a Chilean bank and maintains its financial books and records in Chilean pesos and prepares its consolidated financial statements in accordance with IFRS-IASB in order to comply with requirements of the SEC. As required by the General Banking Law, which subjects Chilean banks to the regulatory supervision of the SBIF, and which mandates that Chilean banks abide by the accounting standards stipulated by the SBIF, our locally-filed consolidated financial statements have been prepared in accordance with Chilean Bank GAAP as issued by the SBIF. The accounting principles issued by the SBIF are substantially similar to IFRS but there are some exceptions, as described further below. Therefore, our locally-filed consolidated financial statements have been adjusted according to IFRS as issued by the IASB.

 

Santander-Chile’s transition date to IFRS was January 1, 2008. The Bank prepared its opening balance under these standards as of such date. Consequently, the date of adoption of the new standards by the Bank and its subsidiaries was January 1, 2009.

 

Differences between IFRS and Chilean Bank GAAP

 

As stated above, Chilean Bank GAAP, as prescribed by the Compendium of Accounting Standards (the “Compendium”), differs in certain respects from IFRS. The main differences that should be considered by an investor are the following:

 

Suspension of Income Recognition on Accrual Basis

 

In accordance with the Compendium, financial institutions must suspend recognition of income on an accrual basis in their statements of income for certain loans included in the impaired portfolio. IFRS does not allow the suspension of accrual of interest on financial assets for which an impairment loss has been determined. We do not believe that this difference materially impacts our financial statements.

 

Charge-offs and Accounts Receivable

 

The Compendium requires companies to establish deadlines for the charge-off of loans and accounts receivable. IFRS does not require any such deadline for charge-offs. A charge-off due to impairment would be recorded, if and only if, all efforts at collection of the loan or account receivable had been exhausted. We do not believe that this difference materially impacts our financial statements.

 

Assets Received in Lieu of Payment

 

The Compendium requires that the initial value of assets received in lieu of payment be the value agreed upon with a debtor as a result of the loan settlement or the value awarded in an auction, as applicable. These assets are required to be written off one year after their acquisition, if the assets have not been previously disposed of. IFRS requires that assets received in lieu of payment be initially accounted for at fair value. Subsequently, asset valuation depends on the classification provided by the entity for that type of asset. No deadline is established for charging-off an asset. The restatement of gains and losses from repossessed assets would have an impact on the restatement of financial statements under IFRS guidelines although we would not expect it to be material.

 

Goodwill and Intangible Assets

 

With respect to goodwill and intangible assets, the Compendium provides that:

 

·The value of “goodwill” and other depreciable intangible assets will be supported by two reports issued by specialists independent from the (i) bank, (ii) the bank’s external auditors, and (iii) each other.

 

·For assets acquired before December 31, 2008, “goodwill” will be determined according to the Compendium, and will be amortized according to the original amortization schedule for such assets.

 

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·Goodwill arising from acquisitions before the date of transition to new Chilean Bank GAAP in January 2009 will be determined based on the previously used accounting criteria.

 

With respect to goodwill and intangible assets, IFRS provides that:

 

·The use of independent experts’ valuations is not mandatory.

 

·Beginning with the first full year in which IFRS applies, an entity must discontinue goodwill depreciation and is required to evaluate goodwill for impairment, in compliance with IAS 36.

 

·It is possible to (i) choose a retroactive application of IFRS to goodwill generated before the date of the transition to IFRS, or (ii) adopt an optional exemption to record the balance of goodwill at December 31, 2008 as an attributed cost.

 

Since we have no goodwill, we do not believe that this difference impacts our financial statements.

 

Fair Value Option with Respect to Financial Assets and Liabilities

 

According to the Compendium, banks are not allowed to value assets or liabilities at their fair value in place of the depreciated cost method.

 

IFRS allows an entity to value a financial asset or liability (or a group of financial assets or liabilities, or both), on the official recognition date, at fair value, with changes in fair value to be recognized in its financial statements. Once this option has been made, it is irrevocable. The fair value option is not applicable to investments in capital instruments without a market price available in an active market, and thus whose fair value cannot be estimated in a reliable way.

 

We do not believe that this difference impacts our financial statements because this accounting treatment is optional.

 

Loan loss allowances

 

The main difference between Chilean bank GAAP and IFRs regarding loan loss allowances is that under Chilean Bank GAAP, we use an expected loss model, and under IFRS, we use an incurred loss approach. Additionally, Chilean Bank GAAP includes the following norms, which are not included in our IFRS loan loss allowance:

 

On December 29, 2009, the SBIF issued Circular No. 3,489, which incorporates changes to several provisions of the Compendium. Among other changes, it states that effective January 2010, companies must complement the basis on which insolvency provisions related to contingent operations are determined, including unrestricted lines of credit, other contingent loans, and other loan commitments. In addition, companies should also apply the changes in risk exposure applicable to contingent loans, found in Chapter B-3 of the Compendium. According to specific instructions from the SBIF in Letter to Management No. 10 dated December 21, 2010, the SBIF stated that it would not be necessary to calculate the adjustment retrospectively for 2009. On June 10, 2010, the SBIF issued Circular No. 3,502 which, among other things, requires that Banks maintain a 0.5% minimum provision for the non-impaired part of the loan portfolio analyzed on an individual basis. In addition, on December 21, 2010, in the Letter to Management No. 9, the SBIF specified that the accounting treatment for the effects originating from the application of this minimum provision is to record it in the income for the period. However, the Bank reverses this minimum provision for purposes of its IFRS consolidated financial statements.

 

On August 12, 2010, Circular No. 3,503 was issued, which modified how we must classify loans included in Chapters B-1, B-2, B-3 and C1 of the Compendium of Accounting Standards, which are loans analyzed on an individual basis. Such modifications were effective from January 1, 2011, except for those modifications relating to additional provisions included in the Letter to Management No. 9 relating to Chapter B-1 which took effect in 2010. As a supplement to the Circular, the Letter to Management No. 9 was issued on December 21, 2010, which specifies that adjustments resulting from the adoption of these modifications starting on January 1, 2011 could be recorded during the first quarter of 2011; however, entities may anticipate recognition of the impact of these adjustments, in

 

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whole or in part, in 2010. As of December 31, 2010, we have chosen to recognize the entire provision adjustments aforementioned.

 

Considering our incurred loss approach for IFRS purposes by using our internally developed models, all differences with the SBIF models have been reversed in respect to our Consolidated Financial Statements prepared under IFRS.

 

B. Other Critical Accounting Policies

 

Our consolidated financial statements include various estimates and assumptions, including but not limited to the adequacy of the allowance for loan losses, estimates of the fair value of certain financial instruments and the selection of useful lives of certain assets.

 

We evaluate these estimates and assumptions on an ongoing basis. Management bases its estimates and assumptions on historical experience and on various other factors that it believes to be reasonable under the circumstances. Actual results in future periods could differ from those estimates and assumptions, and if these differences were significant enough, our reported results of operations would be affected materially. We believe that the following are the more critical judgment areas or involve a higher degree of complexity in the application of the accounting policies that currently affect our financial condition and results of operations.

 

Allowance for loan losses

 

The Bank records its allowances following its internal models for the recording of incurred debt. These models have been approved by the Board. To establish impairment losses, the Bank carries out an evaluation of outstanding loans and accounts receivable from customers, as detailed below:

 

·Individual assessment of debtors: when debtors are recorded as individually significant, i.e., when they have significant debt levels or, even for those that do not have these levels, could be classified in a group of financial assets with similar credit risk features and who, due to the size, complexity or level of exposure, require detailed information. See “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information—Classification of Loan Portfolio—Classification of Loan Portfolio—Credit Approval: Loans approved on an individual basis” and “Note 1—Summary of Significant Accounting Policies—(o) Allowances for loan losses” of our Audited Consolidated Financial Statements.

 

·Group assessment of debtors: when there is no evidence of impairment for individually-assessed debtors—whether or not significant—the Bank groups debtors with similar risk credit features and assesses them for impairment. Debtors individually assessed for impairment and for whom a loss due to impairment has been recorded, are not included in the group assessment of impairment. See “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information—Classification of Loan Portfolio—Classification of Loan Portfolio—Credit Approval: Loans approved on a group basis” and “Note 1—Summary of Significant Accounting Policies—(o) Allowances for loan losses” of our Audited Consolidated Financial Statements.

 

Derivative activities

 

As of December 31, 2013, 2012, and 2011, derivatives are measured at fair value on the statement of financial position and the net unrealized gain (loss) on derivatives is classified as a separate line item within the income statement. Under IFRS, banks must mark-to-market derivatives. A derivative financial instrument held for trading purposes must be marked to market and the unrealized gain or loss must be recognized in the income statement. The Bank recognizes three kinds of hedge accounting: (i) cash flow hedges, (ii) fair value hedges and (iii) hedging of foreign net investments.

 

·When a cash flow hedge exists, the fair value movements on the part of the hedging instrument and the hedged item that is effective are recognized in equity as “valuation adjustments”. Any ineffective portion of the fair value movement on the hedging instrument and the hedged item is recognized in the income statement.

 

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·When a fair value hedge exists, the fair value movements on the hedging instrument and the corresponding fair value movements on the hedged item are recognized in the income statement.

 

·When a hedge of net investment in a foreign operation exists, the fair value movements on the part of the hedging instrument and the hedged item that is effective are recognized in equity. Any ineffective portion of the fair value movement on the hedging instrument is recognized in the income statement.

 

In 2013, the derivatives classified as held for trading include the debit value adjustments (DVA) for those derivatives in which the Bank has a net liability position with its counterparty. This resulted in income of Ch$8,324 million in 2013.

 

Accounting changes

 

IAS 19 – “Employee Benefits Revised” was implemented as of January 1, 2013. Regarding the Pension Plan (Defined benefits), the main change of the new version of the IAS 19 is the inability to defer the costs of ‘past services’ of the defined benefit plans, (immediate recognition is required) as well as the recognition of actuarial gains and losses in other comprehensive income and the elimination of the “corridor approach.” The amendments require an accounting change that must be applied retroactively following IAS 8 “Accounting Policies, Changes in Accounting Estimates and Errors”. The required adjustments to comply with the IAS 19 - Employee Benefits amendments within the Consolidated Balance Sheet as of December 31, 2012 are as follows:

 

   

Closing balance

as of

December 31,

 

Adjustments

 

 

Adjusted balance

as of

December 31,

Consolidated Statement of Financial Position   2012     2012
    Ch$mn Ch$mn   Ch$mn
Asset          
Deferred taxes   181,678 197     181,875
Other assets   658,873 (983) (*) 657,090
Total Assets   840,551 (786)   839,765
Liabilities          
Provisions   191,796 96   191,892
Total Liabilities   191,796 96   191,892
Equity          
Reserves   976,561 (1,101) (**) 975,460
Income for the period   356,493 315 (***) 356,808
Minus: Provision for mandatory dividends   (106,948) (96)   (107,044)
Total Equity   1,226,106 (882)   1,225,224
           

(*) Corresponds to decrease in deferred past service costs

(**) Corresponds to the effect, net of taxes, on pension plans that was deferred as of December 31, 2011

(***) Corresponds to an effect on income for the period

 

The adjustments required by the IAS 19 modifications as of January 1, 2012 are as follows:

 

   

Opening balance

as of

January 1,

 

Adjustments

 

 

Adjusted balance

as of

January 1,

Consolidated Statement of Financial Position   2012     2012
    Ch$mn Ch$mn   Ch$mn
Assets          
Deferred taxes   136,521 276   136,797
Other assets   550,326 (1,377) (*) 548,949
Total Assets   686,847 (1,101)   685,746
Equity          
Reserves   802,528 (1,101) (**) 801,427
Total Equity   802,528 (1,101)   801,427

(*) Corresponds to decrease in pension plan for deferred pension costs

(**) Corresponds to pension plans amount pending of deferral as of December 31, 2011 (net of income tax)

 

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The adjusted Consolidated Balance Sheet with modifications required by IAS 19 - Employee Benefits are as follows:

 

 

Closing balance

as of

December 31, 

IAS 19

adjustments 

 

 

Adjusted balance

as of

December 31, 

  2012     2012
  Ch$mn Ch$mn   Ch$mn
ASSETS        
  Cash and deposits in banks 1,250,414 -   1,250,414
  Cash items in process of collection 520,267 -   520,267
  Trading investments 338,287 -   338,287
  Investments under resale agreements 6,993 -   6,993
  Financial derivative contracts 1,293,212 -   1,293,212
  Interbank loans, net 90,414 -   90,414
  Loans and accounts receivable from customers 18,326,190 -   18,326,190
  Available for sale investments 1,826,158 -   1,826,158
  Held to maturity investments - -   -
  Investments in associates and other companies 7,614 -   7,614
  Intangible assets 87,347 -   87,347
  Property, plant, and equipment 162,214 -   162,214
  Current taxes 10,227 -   10,227
  Deferred taxes 181,678 197   181,875
  Other assets 658,873 (983)   657,890
TOTAL ASSETS 24,759,888 (786)   24,759,102
LIABILITIES        
  Deposits and other demand liabilities 4,970,019 -   4,970,019
  Cash items in process of being cleared 284,953 -   284,953
  Obligations under repurchase agreements 304,117 -   304,117
  Time deposits and other time liabilities 9,112,213 -   9,112,213
  Financial derivative contracts 1,146,161 -   1,146,161
  Interbank borrowings 1,438,003 -   1,438,003
  Issued debt instruments 4,571,289 -   4,571,289
  Other financial liabilities 192,611 -   192,611
  Current taxes 525 -   525
  Deferred taxes 9,544 -   9,544
  Provisions 191,796 96   191,892
  Other liabilities 341,274 -   341,274
TOTAL LIABILITIES 22,562,505 96   22,562,601
EQUITY        
         
  Attributable to the Bank’s shareholders: 2,163,118 (882)   2,162,236
  Capital 891,303 -   891,303
  Reserves 976,561 (1,101)   975,460
  Valuation adjustments (3,781) -   (3,781)
  Retained earnings 299,035 219   299,254
    Retained earnings of prior years 49,490 -   49,490
    Income for the period 356,493 315   356,808
    Minus: Provision for mandatory dividends (106,948) (96)   (107,044)
  Non-controlling interest 34,265 -   34,265
TOTAL EQUITY 2,197,383 (882)   2,196,501
TOTAL LIABILITIES AND EQUITY 24,759,888 (786)   24,759,102

 

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The necessary adjustments made to the Income Statement for comparative purposes as of December 31, 2012 are detailed below:

 

 

Closing balance as
of

December 31

 

IAS 19

adjustments

Adjusted balance

as of

December 31

  2012   2012
  Ch$mn Ch$mn Ch$mn
OPERATING INCOME      
Interest income 1,890,953 - 1,890,953
Interest expense (848,219) - (848,219)
Net interest income 1,042,734 - 1,042,734
Fee and commission income 360,427 - 360,467
Fees and commissions expense (89,855) - (89,855)
Net fee and commission income 270,572 - 270,572
Net income from financial operations (64,079) - (64,079)
Foreign exchange profit (loss), net 146,378 - 146,378
Other operating income 13,105 - 13,105
Net operating profit before provision for loan losses 1,408,710 - 1,408,710
Provisions for loan losses (403,692) - (403,692)
NET OPERATING PROFIT 1,005,018 - 1,005,018
Personnel salaries and expenses (300,298) 394 (299,904)
Administrative expenses (183,379) - (183,379)
Depreciation and amortization (56,369) - (56,369)
Impairment (90) - (90)
Other operational expenses (59,637) - (59,637)
TOTAL OPERATIONAL EXPENSES (599,773) 394 (599,379)
OPERATING INCOME 405,245 394 405,639
Income from investments in associates and other companies 267 - 267
Income before tax 405,512 394 405,906
Income tax expense (44,394) (79) (44,473)
NET INCOME FOR THE PERIOD 361,118 315 361,433
Attributable to:      
    Bank shareholders 356,493 315 356,808
    Non-controlling interest 4,625 - 4,625

Earnings per share attributable to Bank shareholders:

(expressed in Chilean pesos)

     
  Basic earnings 1.892 0.001 1.893
  Diluted earnings 1.892 0.001 1.893

 

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The adjustments required by IAS 19 as of December 31, 2011 are detailed below:

 

 

Closing balance as of

December 31, 2011

 

IAS 19

adjustments

Adjusted balance

as of

December 31, 2011

       
  MCh$ MCh$ MCh$
       
OPERATING INCOME      
Interest income 1,768,735 - 1,768,735
Interest expense (796,435) - (796,435)
Net interest income 972,300 - 972,300
Fee and commission income 363,041 - 363,041
Fees and commissions expense (85,205) - (85,205)
Net fee and commission income 277,836 - 277,836
Net income from financial operations 170,857 - 170,857
Foreign exchange profit (loss), net (76,660) - (76,660)
Other operating income 18,749 - 18,749
Net operating profit before provision for loan losses 1,363,082 - 1,363,082
Provisions for loan losses (316,137) - (316,137)
NET OPERATING PROFIT 1,046,945 - 1,046,945
Personnel salaries and expenses (280,613) 573 (280,040)
Administrative expenses (166,825) - (166,825)
Depreciation and amortization (53,466) - (53,466)
Impairment (116) - (116)
Other operational expenses (64,208) - (64,208)
TOTAL OPERATIONAL EXPENSES (565,228) 573 (564,655)
OPERATING INCOME 481,717 - 482,290
Income from investments in associates and other companies 2,140 - 2,140
Income before tax 483,857 573 484,430
Income tax expense (77,193) (115) (77,308)
NET INCOME FOR THE PERIOD 406,664 458 407,122
Attributable to:      
    Bank shareholders 401,733 458 402,191
    Non-controlling interest 4,931 - 4,931

Earnings per share attributable to Bank shareholders:

(expressed in Chilean pesos)

     
  Basic earnings 2.132 0.002 2.134
  Diluted earnings 2.132 0.002 2.134

 

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C. Operating Results

 

Chilean Economy

 

All of our operations and substantially all of our customers are located in Chile. Accordingly, our financial condition and results of operations are substantially dependent upon economic conditions prevailing in Chile. In 2013, the Chilean economy grew approximately 4.1% compared to 5.5% in 2012 and 6.0% in 2011. In the same period, internal demand increased 3.4% with increases of 0.4% in investment and 5.6% of household consumption. As of December 2013, the unemployment rate was 5.7% compared to 6.1% as of December 2012 and 6.6% as of December 2011. The exchange rate depreciated in 2013 by 9.4%. CPI inflation reached 3.0% in 2013, as the peso depreciated, compared to CPI of 1.5% in 2012 and 4.4% in 2011. Despite the higher inflation rate, the Central Bank commenced a process of lowering interest rates as the economy began to show signs of deceleration, especially in investment levels. In January 2012, the Central Bank policy rate was set at 5.0%, and had been reduced to 4.5% by year-end 2013. As of the date of this report, the rate was 4.0%. Going forward, economic activity is expected to continue to increase, but possibly at a slower pace.

 

The growth of the Chilean banking sector evolved in line with overall economic developments, with an increase in the volume of loans and deposits. Total loans as of December 31, 2013 in the Chilean financial system were Ch$110,250,707 million (US$210 billion), excluding Corpbanca’s banking operations in Colombia, an increase of 10.2% in the last twelve months. Total customer deposits (defined as time deposits plus checking accounts), excluding Corpbanca’s operations in Colombia, totaled Ch$92,121,735 million (US$176 billion) as of December 31, 2013, an increase of 8.5% in the last twelve months. The non-performing loan (defined as loans with an installment that is at least 90 days past-due) to total loans ratio has remained constant at 2.2% as of December 31, 2013 compared to 2.1% as of December 31, 2012.

 

Impact of Inflation

 

Our assets and liabilities are denominated in Chilean pesos, Unidades de Fomento (UF) and foreign currencies. The Bank no longer recognizes inflation accounting and has eliminated price-level restatement in line with IFRS, but inflation impacts our results of operations as some loan and deposit products are contracted in UF. The UF is revalued in monthly cycles. Each day in the period beginning on the tenth day of the current month through the ninth day of the succeeding month, the nominal peso value of the UF is indexed up (or down in the event of deflation) in order to reflect a proportionate amount of the change in the Chilean Consumer Price Index during the prior calendar month. One UF equaled Ch$ 23.309,56 at December 31, 2013, Ch$22,840.75 at December 31, 2012, and Ch$22,294.03 at December 31, 2011. High levels of inflation in Chile could adversely affect the Chilean economy and could have an adverse effect on our business, financial condition and results of operations. Negative inflation rates also negatively impact our results. Inflation measured as the annual variation of the UF was 2.1% in 2013, 2.5% in 2012, and 3.9% in 2011. There can be no assurance that Chilean inflation will not change significantly from the current level. Although we currently benefit from moderate levels of inflation, due to the current structure of our assets and liabilities (i.e., a significant portion of our loans are indexed to the inflation rate, but there are no corresponding features in deposits or other funding sources that would increase the size of our funding base), there can be no assurance that our business, financial condition and result of operations in the future will not be adversely affected by changing levels of inflation. In summary:

 

·UF-denominated assets and liabilities. The effect of any changes in the nominal peso value of our UF-denominated interest earning assets and interest bearing liabilities is reflected in our results of operations as an increase (or decrease, in the event of deflation) in interest income and expense, respectively. Our net interest income will be positively affected by an inflationary environment to the extent that our average UF-denominated interest earning assets exceed our average UF-denominated interest bearing liabilities. Our net interest income will be negatively affected in a deflationary environment if our average UF-denominated interest earning assets exceed our average UF-denominated interest bearing liabilities. Our net interest income will be negatively affected by inflation in any period in which our average UF-denominated interest bearing liabilities exceed our average UF-denominated interest earning assets.

 

·Inflation and interest rate hedge. A key component of our asset and liability policy is the management of interest rate risk. The Bank’s assets generally have a longer maturity than our liabilities. As the Bank’s mortgage portfolio grows, the maturity gap tends to rise as these loans, which are contracted in UF, have a

 

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longer maturity than the average maturity of our funding base. As most of our long term financial instruments and mortgage loans are contracted in UF and most of our deposits are in nominal pesos, the rise in mortgage lending increases the Bank’s exposure to inflation and to interest rate risk. The size of this gap is limited by internal and regulatory guidelines in order to avoid excessive potential losses due to strong shifts in interest rates (see “Item 11. Quantitative and Qualitative Disclosures About Market Risk”). In order to keep this duration gap below regulatory limits, the Bank issues long term bonds denominated in UF or interest rate swaps. The financial cost of the bonds and the efficient part of these hedges is recorded as net interest income. In 2013, the loss from the swaps taken in order to hedge mainly for inflation and interest rate risk and included in net interest income totaled a loss of Ch$67,239 million compared to a loss of Ch$57,118 million in 2012 and a loss of Ch$58,775 million in 2011.

 

·The average gap between our total assets and total liabilities linked to the inflation, including hedging was Ch$3,735,888 million in 2013 compared to Ch$3,106,779 million in 2012 and Ch$2,349,038 million in 2011. In the year ended December 31, 2013, the net gain from inflation-sensitive income was Ch$346,410 million, an increase of 11.5% compared to 2012. The lower UF inflation rate in 2013 compared to 2012 was compensated by a larger UF gap, which was due to the growth of funding, mainly deposits in nominal pesos.

 

 

As of December 31,

% Change

% Change

Inflation sensitive income

2013

2012

2011

2013/2012

2012/2011

  (In millions of Ch$)
Interest earned on UF assets(1) 631,953 648,594 703,286 (2.6%) (7.8%)
Interest paid on UF liabilities(1) (218,304) (280,695) (388,349) (22.2%) (27.7%)
Hedging results (67,239) (57,118) (58,775) 17.7% (2.8%)
Net gain 346,410 310,781 256,162 11.5% 21.3%

 

 

(1)Excludes results from hedging.

 

·Peso-denominated assets and liabilities. Interest rates prevailing in Chile during any period primarily reflect the inflation rate during the period and the expectations of future inflation. The sensitivity of our peso-denominated interest earning assets and interest bearing liabilities to changes to such prevailing rates varies. See “Item 5. Operating and Financial Review and Prospects—C. Operating Results—Interest Rates.” We maintain a substantial amount of non-interest bearing peso-denominated demand deposits. Because such deposits are not sensitive to inflation, any decline in the rate of inflation would adversely affect our net interest margin on inflation indexed assets funded with such deposits, and any increase in the rate of inflation would increase the net interest margin on such assets. (See “Item 11. Quantitative and Qualitative Disclosures About Market Risk”). The ratio of the average of such demand deposits and average shareholder’s equity to average interest-earning assets was 30.0%, 29.4% and 27.4% for the years ended December 31, 2013, 2012 and 2011, respectively.

 

Interest Rates

 

Interest rates earned and paid on our assets and liabilities reflect, to a certain degree, inflation, expectations regarding inflation, changes in short term interest rates set by the Central Bank and movements in long term real rates. The Central Bank manages short term interest rates based on its objectives of balancing low inflation and economic growth. Because our liabilities are generally re-priced sooner than our assets, changes in the rate of inflation or short term rates in the economy are reflected in the rates of interest paid by us on our liabilities before such changes are reflected in the rates of interest earned by us on our assets. Therefore, when short term interest rates fall, our net interest margin is positively impacted, but when short term rates increase, our interest margin is negatively affected. At the same time, our net interest margin tends to be adversely affected in the short term by a decrease in inflation rates since generally our UF-denominated assets exceed our UF-denominated liabilities. See “Item 5. Operating and Financial Review and Prospects—C. Operating Results—Impact of Inflation—Peso-denominated assets and liabilities.” An increase in long term rates has a positive effect on our net interest margin, because our interest earning assets generally have longer terms than our interest bearing liabilities. In addition, because our peso-denominated liabilities have relatively short re-pricing periods, they are generally more responsive to changes in inflation or short term rates than our UF-denominated liabilities. As a result, during periods when current inflation or expected inflation

 

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exceeds the previous period’s inflation, customers often switch funds from UF-denominated deposits to peso-denominated deposits, which generally bear higher interest rates, thereby adversely affecting our net interest margin.

 

Foreign Exchange Fluctuations

 

The Chilean government’s economic policies and any future changes in the value of the Chilean peso against the U.S. dollar could adversely affect our financial condition and results of operations. The Chilean peso has been subject to significant devaluation in the past and may be subject to significant fluctuations in the future. The Central Bank exchange rate depreciated 9.4% in 2013, which led to a pickup in CPI inflation in 2013. See “Item 3. Key Information—A. Selected Financial Data—Exchange Rates.” A significant portion of our assets and liabilities are denominated in foreign currencies, principally the U.S. dollar, and we historically have maintained and may continue to maintain material gaps between the balances of such assets and liabilities. Our current strategy is not to maintain a significant difference between the balances of our assets and liabilities in foreign currencies. In 2013, 2012 and 2011, the Bank held more liabilities than assets in foreign currencies, mainly the U.S. dollar, as a result of an ample supply of U.S. dollar deposits from companies that receive export revenues, foreign correspondent bank loans and bonds issued abroad. This difference is usually hedged using forwards and cross-currency swaps. Including derivatives, the Bank seeks to run no foreign currency risk in its non-trading balance sheet. Because such assets and liabilities, as well as interest earned or paid on such assets and liabilities, and gains and losses realized upon the sale of such assets, are translated to Chilean pesos in preparing our financial statements, our reported income is affected by changes in the value of the Chilean peso relative to foreign currencies (principally the U.S. dollar). The translation gain or loss over assets and liabilities (excluding derivatives held for trading) is included as foreign exchange transactions in the income statement. The translation and mark-to-market of foreign currency derivatives held for trading is recognized as a gain or loss in the net results from mark-to-market and trading. See “Item 11. Quantitative and Qualitative Disclosures About Market Risk—E. Market Risks—Foreign exchange fluctuations” for more detail on the Bank’s exposure to foreign currency.

 

The Bank also uses a sensitivity analysis with both internal limits and regulatory limits to seek to manage the potential loss in net interest income resulting from fluctuations of interest rates on U.S. dollar denominated assets and liabilities and a VaR model to limit foreign currency trading risk.

 

We also set an absolute limit on the size of Santander-Chile’s consolidated net foreign currency trading position. At December 31, 2013, the Bank’s consolidated net foreign currency position was equal to US$200 million. As the Bank’s non-trading portfolio has no net exposure to foreign currency risk, the Bank’s total exposure to foreign currency is reflected in the trading portfolio exposure to foreign currency. The Bank’s average exposure to foreign currency was US$1.5 million in 2013. See “Item 11. Quantitative and Qualitative Disclosures About Market Risk—Volume limits.” The limit on the size of the net foreign currency position is determined by the Asset and Liability Committee and is calculated and monitored by our Market Risk and Control Department.

 

Segmentation criteria

 

The accounting policies used to determine the Bank’s income and expenses by business segment are the same as those described in the summary of accounting policies in “Note 1—Summary of Significant Accounting Policies” of the Bank’s Consolidated Financial Statements, and are customized to meet the needs of the Bank’s management. The Bank earns most of its income in the form of interest income, fee and commission income and income from financial operations. To evaluate a segment’s financial performance, the highest decision-making authority for the segment bases his assessment on the segment’s interest income, fee and commission income, and expenses. This assessment helps the Bank make decisions over the resources that will be allocated to each segment.

 

During the second half of 2013, the Institutional segment was moved from Individual and SME Division to the Companies and institutional Division. All prior year segment information has been presented under the revised division definitions.

 

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Results of Operations for the Years Ended December 31, 2013, 2012 and 2011

 

The following discussion is based upon and should be read in conjunction with the Audited Consolidated Financial Statements. The Audited Consolidated Financial Statements have been prepared in accordance with IFRS as issued by the IASB. The following table sets forth the principal components of our net income for the years ended December 31, 2013, 2012 and 2011.

 

 

2013

2013

2012

2011

% Change
2013 / 2012

% Change
2012 / 2011

CONSOLIDATED INCOME STATEMENT DATA

(ThU.S.$)(1)

(Ch$ million)

IFRS:            
Interest income and expense            
Interest income 3,569,638 1,871,204 1,890,953 1,768,735 (1.0%) 6.9%
Interest expense (1,515,532) (794,442) (848,219) (796,435) (6.3%) 6.5%
Net interest income 2,054,106 1,076,762 1,042,734 972,300 3.3% 7.2%
Fees and income from services            
Fees and commission income 660,282 346,120 360,427 363,041 (4.0%) (0.7%)
Fees and commission expense (221,831) (116,284) (89,855) (85,205) (10%) 8.8%
Total net fees and commission income 438,451 229,836 270,572 277,836 (15.1%) (2.6%)
Other operating income            
Net income from financial operations (38,705) (20,289) (64,079) 170,857 (68.3%) –%
Foreign exchange profit (loss), net 276,089 144,726 146,378 (76,660) (1.1%) –%
Financial transactions, net 237,384 124,437 82,299 94,197 51.2% (12.6%)
Other operating income 168,170 88,155 13,105 18,749 572.7% (30.1%)
Total other operating income 405,554 212,592 95,404 112,946 122.8% (15.5%)
Net operating profit before loan losses 2,898,111 1,519,190 1,408,710 1,363,082 7.8% 3.3%
Provision for loan losses (708,626) (371,462) (403,692) (316,137) (8.0%) 27.7%
Net operating profit 2,189,485 1,147,728 1,005,018 1,046,945 14.2% (4.0%)
Operating expenses            
Personnel salaries and expenses (588,218) (308,344) (299,904) (280,040) 2.8% 7.1%
Administrative expenses (359,007) (188,191) (183,379) (166,825) 2.6% 9.9%
Depreciation and amortization (116,509) (61,074) (56,369) (53,466) 8.3% 5.4%
Impairment of property, plan and equipment (465) (244) (90) (116) 171.1% (22.4%)
Other operating expenses (99,844) (52,338) (59,637) (64,208) (12.2%) (7.1%)
Total operating expenses (1,164,043) (610,191) (599,379) (564,655) 1.8% 6.1%
Operating income 1,025,442 537,537 405,639 482,290 32.5% (15.9%)
Other non-operating results            
Income from investments in associates and other companies 2,713 1,422 267 2,140 432.6% (87.5%)
Total other non-operating results 2,713 1,422 267 2,140 432.6% (87.5%)
Income before tax 1,028,155 538,959 405,906 484,430 32.8% (16.2%)
Income tax (180,332) (94,530) (44,473) (77,308) 112.6% (42.5%)
Net income for the year 847,823 444,429 361,433 407,122 23.0% (11.2%)
Net income for the period attributable to:            
Equity holders of the Bank 843,750 442,294 356,808 402,191 24.0% (11.3%)
Non-controlling interests 4,073 2,135 4,625 4,931 (53.8%) (6.2%)
               

 

(1)Amounts stated in U.S. dollars at and for the year ended December 31, 2013 have been translated from Chilean pesos at the exchange rate of Ch$524.20 = U.S.$1.00 as of December 31, 2013. See “Item 3. Key Information—A. Selected Financial Data—Exchange Rates” for more information on exchange rate.

 

Results of operations for the years ended December 31, 2013 and 2012. Net income for the year ended December 31, 2013 increased 23.0% to Ch$444,429 million. Our return on annualized average equity was 18.9% in 2013 compared to 16.5% in 2012.

 

In 2013, net operating profit before loan losses was Ch$1,519,190 million, an increase of 7.8% compared to 2012. Our net interest income increased 3.3% to Ch$1,076,762 million in 2013 from Ch$1,042,734 million in 2012. The average balance of our interest-earning assets increased by 7.6% in 2013 compared to 2012. Our net interest margin decreased to 4.63% in 2013 from 4.82% in 2012. Net interest margins were negatively affected by the fall in the average nominal rate we earned on our interest earning assets. This was mainly due to: (i) a switch in the loan mix away from higher yielding, but riskier segments such as Banefe, a lower interest rate environment and a decline in the UF inflation rate in 2013 compared to 2012.

 

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Net fees and commission income decreased 15.1% to Ch$229,836 million in the year ended December 31, 2013 compared to the same period in 2012. Fees in 2013 were negatively affected by new regulations that lowered brokerage fees from mandatory insurance for mortgage loans and the difficulties in increasing fees following stricter regulations issued by the SERNAC Financiero, the newly formed consumer protection agency for financial services.

 

Results of financial transactions, net, which is the sum of net profit from financial operations and net foreign exchange gains (loss), totaled Ch$124,437 million in the year ended December 31, 2013, an increase of 51.2% compared to the same period in 2012. These results include the results of our Treasury Division’s trading business and financial transactions with customers as well the results of our Financial Management Division. Client treasury services decreased 9.8% in 2013 compared to 2012 and represented the majority of our financial transaction income. In 2013, the results from Santander Global Connect decreased 14.9% compared to 2012. In the first half of 2013, demand for hedging and derivative products on behalf of our clients was low given the low volatility of the exchange rate. Once the U.S. federal reserve announced the tapering of quantitative easing, the volatility of the exchange rate increased and business volumes recovered. The results from market-making with client services decreased 2.1% in 2013, mainly due to lower business volumes of tailor-made treasury services sold to specific corporate clients, especially in the first half of the year. The results from non-client treasury income totaled a gain of Ch$45,319 million in 2013 compared to a loss of Ch$5,395 million in 2012. In 2013, the net results of our Financial Management Division were positive, since the Bank has a greater spot position in liabilities denominated in foreign currency than assets. These principally U.S. dollar-denominated liabilities are hedged through derivatives (short term foreign currency swaps) with minimal foreign currency exposure, but this does result in the existence of a short-term interest rate differential between US dollars and Chilean pesos, which produces a financial result registered in financial transactions, net. This result is positive when interest rates in the US are trending up and local rates are falling and vice versa. In 2013, local rates, especially in the second half of the year decreased relative to US rates.    

 

Other operating income totaled a gain of Ch$88,155 million in the year ended December 31, 2013, a 572.7% increase from the corresponding period in 2012. The main reasons for this increase was the gain of Ch$78,122 million recognized from the sale of our asset management subsidiary, Santander Asset Management S.A. Administradora General de Fondos.

 

Provisions for loan losses, net of recoveries totaled Ch$371,462 million in 2013 and decreased 8.0% compared to the amount of provisions recorded in 2012. This decline was mainly due to the 20.4% decrease in net provision expense from consumer loans. In June 2012, the Bank updated its allowance model for consumer loans, which mainly impacted the provisions established for renegotiated loans, and resulted in a provision of Ch$24,753 million. Excluding this effect, provisions for consumer loans decreased 12.7% in 2013 compared to 2012. In 2013, the Bank in order to lower credit risk in its consumer loan book modified its strategy by focusing growth in less risky segments to individuals in Commercial banking and by decreasing consumer loans in Santander Banefe. As a result of this shift in strategy, impaired consumer loans decreased 11.1% and non-performing consumer loans decreased 21.1% in 2013 compared to 2012.

 

As a result of the factors mentioned above, net operating profit increased 14.2% in 2013 compared to 2012 and totaled Ch$1,147,728 million.

 

Operating expenses increased 1.8% compared to 2012. The efficiency ratio was 40.2% in 2013 compared to 42.5% in 2012. The 2.8% increase in personnel salaries and expenses was mainly due to higher salaries. Total salary expenses, including bonuses increased 4.0% in 2013 compared to 2012, totaling Ch$265,500 million.

 

Administrative expenses increased 2.6% in 2013 compared to 2012. The increase in administrative expenses was mainly due to: (i) the 33.1% increase in security and valuable transport services which increased from Ch$11,929 million in 2012 to Ch$15,879 million in 2013. In 2013 the Bank had to increase the expenditure dedicated to securing and protecting ATM machines given the increase in theft and more regulations regarding ATM security, (ii) the 17.2% increase in expenses relating to IT and communication systems from Ch$24,873 million in 2013 to Ch$29,144 million in 2012, in line with the Bank’s improvements of its CRM systems, phone banking and internet banking services; (iii) the 15.0% increase in expenses relating to outsourced computer services related to various IT upgrades, (iv) a 7.1% rise in branch rental expenses due to the greater number of branches rented following the sale of branches in 2012 and

 

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2011 and (v) a 7.5% rise in expenses relating to the maintenance and repair of property as the Bank refurbished branches and introduced its new brand Santander Select and transformed 44 branches into this new format for mid-higher income clients.

 

Other operating expenses were Ch$52,338 million in 2013, a 12.2% decrease compared to 2012. This decrease was mainly due to lower provisions and expenses for repossessed assets that totaled Ch$4,824 million in 2013 compared to Ch$10,176 million in 2012. This was offset by higher customer service expenses that includes costs related to our call center and higher other costs, which increased due to the Ch$2,283 million in expenses recorded in 2013 from the costs incurred in adopting chip technology for our ATM and credit cards.

 

Our income tax expense increased by 112.6% in the year ended December 31, 2013 compared to the same period in 2012. The effective tax rate was 17.5% in 2013 compared to 11.0% in 2012. The higher effective tax rate in 2013 compared to 2012 was due to the fact that in September 2012, the statutory tax rate was increased from 18.5% to 20.0% and this created an income tax reversal of Ch$16,221 million in 2012, corresponding to the adjustment of deferred tax assets to the higher statutory rate.

 

Results of operations for the years ended December 31, 2012 and 2011. Consolidated net income for the year ended December 31, 2012 decreased 11.2% to Ch$361,433 million. Our return on annualized average equity was 16.5% in 2012 compared to 20.4% in 2011.

 

In 2012, net operating profit before loan losses was Ch$1,408,710 million, an increase of 3.3% compared to 2011. Our net interest income increased 7.2% to Ch$1,042,734 million in 2012 from Ch$972,300 million in 2011. The average balance of our interest-earning assets increased by 6.2% in 2012 compared to 2011. Our net interest margin improved 4 basis points to 4.82% in 2012 from 4.78% in 2011. This was mainly due to stricter pricing policy on our loans and an improved funding mix, partially offset by the lower yield earned on UF interest earning assets, which was mainly due to lower UF inflation in the year.

 

Net fees and commission income decreased 2.6% to Ch$270,572 million in the year ended December 31, 2012 compared to the same period in 2011. In 2012, the Bank executed a profound overhaul of its Client Relationship Management (CRM) systems and other changes to its commercial team front-office functions. The Bank expects this to improve productivity in the future, but in the short-term, this caused some disruptions in business activity due to training and other factors, which negatively affected fee income in the Commercial banking segment. At the same time, the Bank modified its admission policies for loan origination, which resulted in lower business activity and client growth, especially in the individuals segment. Finally, the negative effects of the SERNAC Financiero increased the difficulty of rising fees.

 

Results of financial transactions, net, which is the sum of net profit from financial operations and net foreign exchange profits, totaled Ch$82,299 million in the year ended December 31, 2012, a decrease of 12.6% compared to the same period in 2011. These results include the results of our Treasury Division’s trading business and financial transactions with customers as well the results of our Financial Management Division. Client treasury services decreased 1.0% in 2012 compared to 2011 and represented the majority of our financial transaction income. In 2012, the results from Santander Global Connect (“SGC”) totaled Ch$52,703 million and decreased 15.8% compared to 2011, as 2011 figures included large non-recurring operations. Santander Global Connect is a specialized platform designed to facilitate the sale of derivatives to a broad range of companies in all segments and through the branch network. The results from market-making with client services increased 34.9% in 2012 compared to 2011, totaling Ch$34,991 million. This was mainly due to growth in tailor-made treasury services sold to specific corporate clients. The results from non-client Treasury Division income totaled a loss of Ch$5,395 million in 2012 compared to a gain of Ch$5,642 million in 2011. The non-client Treasury Division figures in 2011 included larger gains from the sale of loans compared to 2012 and the gain of Ch$5,705 million recorded from the sale of shares in Visa Inc.

 

Other operating income totaled a gain of Ch$13,105 million in the year ended December 31, 2012, and decreased 30.1% compared to 2011. The main reasons for this decrease were the lower gains from income from assets received in lieu of payments and lower income from the sale of branches. Branches are risk weighted at 100% and, therefore, from a regulatory capital perspective, it is more efficient to rent them than to own them.

 

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Provisions for loan losses totaled Ch$403,692 million in 2012 and increased 27.7% compared to the amount of provisions recorded in 2011. The increase was mainly due to a rise in net provision expense of consumer loans. Net provisions established for the Bank’s consumer loans increased by 36.4% to Ch$280,094 million in 2012 compared to 2011. In June 2012, the Bank updated its allowance model for consumer loans, which mainly impacted the provisions established for renegotiated loans, and resulted in a provision of Ch$24,753 million. At the same time, the increase was also due to the tightening of renegotiation policies for consumer loans that led to a greater amount of impaired consumer loans entering non-performing status and subsequently being charged-off. The negative effects of the Ley Dicom, which reduced the effectiveness of the negative credit bureau data used in our credit scoring models, also impacted provisions and charge-offs in 2012.

 

As a result of the factors mentioned above, net operating profit decreased 4.0% in 2012 compared to 2011 and totaled Ch$1,005,018 million.

 

Operating expenses increased 6.1% in 2012 and totaled Ch$599,379 million compared to the corresponding period in 2011. Personnel salaries and expenses increased by 7.1% from the corresponding period in 2011 mainly due to higher salaries and headcount. Administrative expenses increased 9.9% in the year ended December 31, 2012 compared to the corresponding period in 2011. In 2012, the Bank focused on its Transformation Plan, which is a broad overhaul and improvement of our retail banking activities, especially among Individuals in Commercial banking and SMEs. This also entails greater expenses related to IT projects being carried out to improve productivity. Our efficiency ratio was 42.5% in 2012 and 41.4% in 2011.

 

Other operating expenses were Ch$59,637 million in 2012, a 7.1% decrease compared to 2011. This decrease was mainly due to: (i) lower provisions and expenses for repossessed assets that totaled Ch$10,176 million in 2012, compared to Ch$12,782 million in 2011 and (ii) lower operating charge-offs that totaled Ch$8,366 million in 2012, compared to Ch$9,884 million in 2011.

 

Our income tax expense decreased by 42.5% in the year ended December 31, 2012 compared to the same period in 2011. The effective tax rate was 11.0% in 2012 compared to 16.0% in 2011. In September 2012, the statutory tax rate was permanently increased from 18.5% to 20% and this created an income tax reversal of Ch$16,221 million in 2012, corresponding to the adjustment of deferred tax assets to the higher statutory rate.

 

Net interest income

 

 

Year ended December 31,

% Change

 
 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$, except percentages)
Individuals (Commercial banking) 506,192 499,422 453,139 1.4% 10.2%
Individuals (Santander Banefe) 99,182 123,043 117,154 (19.4%) 5.0%
Small and mid-sized companies 260,856 233,622 207,008 11.7% 12.9%
Companies and institutional 193,749 176,649 167,674 9.7% 5.4%
Total commercial banking 1,059,979 1,032,736 944,975 2.6% 9.3%
Global banking & markets 72,932 50,477 48,942 44.5% 3.1%
Other (1) (56,149) (40,479) (21,617) 38.7% 87.3%
Net interest income 1,076,762 1,042,734 972,300 3.3% 7.2%
Average interest-earning assets 23,267,735 21,620,090 20,355,039 7.6% 6.2%
Average non-interest-bearing demand deposits 4,620,849 4,177,432 3,575,544 10.6% 16.8%
Net interest margin (2) 4.63% 4.82% 4.78%    
Average shareholders’ equity and average non-interest-bearing demand deposits to total average interest-earning assets 30.0% 29.4% 27.4%    

 

 

(1)Consists mainly of net interest income from the Financial Management Division and the cost of funding our fixed income trading portfolio. Each segment obtains funding from its clients. Any surplus deposits are transferred to the Financial Management Division, which in turn makes such excess available to other areas that need funding. The Financial Management Division also sells the funds it obtains in the institutional funding market at a transfer price equal to the market price of the funds.

 

(2)Net interest margin is net interest income divided by average interest-earning assets.

 

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For the years ended December 31, 2013 and 2012. Our net interest income totaled Ch$1,076,762 million in the year ended December 31, 2013, an increase of 3.3% from Ch$1,042,734 million in 2012. Average interest earning assets increased 7.6% in the same period, driven mainly by lending to Individuals in commercial banking, Companies and institutional lending, SME and Global banking & markets and a decrease in loans to individuals in Santander Banefe. Net interest margin in 2013 was 4.63% compared to 4.82% in 2012. Net interest margins were negatively affected by the decrease of the average nominal rate we earned on our interest earning assets. This was mainly due to: (i) a switch in the loan mix away from higher yielding, but riskier segments such as Banefe, (ii) a lower interest rate environment and (iii) a decline in the UF inflation rate in 2013 compared to 2012.

 

Average nominal interest rate earned on interest earning assets

2013

2012

2011

Ch$ 11.7% 12.2% 11.2%
UF 6.5% 7.1% 8.4%
Foreign currencies 1.7% 2.0% 0.8%
Total 8.0% 8.8% 8.7%

 

The average rate paid on our interest bearing liabilities decreased from 5.3% in 2012 to 4.6% in 2013. This was mainly due to a lower rate paid on UF denominated liabilities as a result of the lower UF inflation in the year. The Bank’s funding mix also improved in 2013. The ratio of average shareholders’ equity and average non-interest bearing demand deposits to total average interest earning assets increased from 29.4% in 2012 to 30.0% in 2013. Average non-interest bearing demand deposits increased 10.6% in 2013 compared to 2012.

 

Average nominal interest rate paid on interest bearing liabilities

2013

2012

2011

Ch$ 6.0% 6.2% 6.3%
UF 5.9% 6.6% 8.1%
Foreign currencies 1.9% 2.7% 0.9%
Total 4.6% 5.3% 5.1%

 

The changes in net interest income by sub-segment in 2013 as compared to 2012 were as follows:

 

·Net interest income from Individuals in Commercial banking increased 1.4%, mainly as a result of the 8.6% increase in loan volumes in this segment. The Bank focused growth in the high end of this segment in order to focus on margins net of risks, especially considering that in 2014 the new maximum rate legislation was going to begin to affect the low end of the consumer market.

 

·Net interest income from Individuals in Santander Banefe decreased 19.4% in 2013. Loans in this segment fell 0.4% as the Bank focused growth in the higher income levels in this segment to increase profitability net of provisions, especially considering that in 2014 the new maximum rate legislation was going to begin to affect the profitability of this segment.

 

·Net interest income from Small and mid-sized companies increased 11.7% in 2013, mainly as a result of the 11.5% increase in loans to this sub-segment and an improved funding mix.

 

·Net interest income from Companies and institutions increased 9.7% in 2013, mainly as a result of the 14.0% increase in loans to this sub-segment due to the positive evolution of the Chilean economy. This was partially offset by increased competition in this sub-segment, which lowered loan yields, but this sub-segment has a less risky loan profile, which was a focus of the Bank in 2013.

 

·Loans in the Global banking and markets segment increased 19.1% in 2013, which led to a 44.5% increase in net interest income in this segment. Yields on emerging market debt in 2013 increased as the U.S. federal reserve bank commenced its program of tapering of quantitative easing. This led to greater domestic demand for financing on behalf of large corporations and higher loan yields.

 

·Other net interest income consists mainly of net interest income from the available for sale investment portfolio and deposits in the Central Bank and the financial cost of supporting our cash position and investment portfolio for trading, the interest income from which is recognized as net income from financial operations and not interest income. The net interest income included as “other” totaled a loss of Ch$56,149 million in 2013 compared to a loss of Ch$40,479 million in 2012. The lower UF inflation rate negatively affected net interest income from this segment. At the same time, in 2013, the Bank continued to reduce its excess cash position and to lend more, which resulted in lower financial investment income.

 

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The following table shows our balances of loans and accounts receivable from customers and interbank loans by segment and sub-segment at the dates indicated.

 

 

Year ended December 31,

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$, except percentages)
Individuals (Commercial banking) 9,710,249 8,941,860 8,484,493 8.6% 5.4%
Individuals (Santander Banefe) 727,452 730,362 804,852 (0.4%) (9.3%)
Small and mid-sized companies 3,223,215 2,890,251 2,560,736 11.5% 12.9%
Companies and institutional 5,031,752 4,414,211 4,005,908 14.0% 10.2%
Global banking & markets 2,219,045 1,863,595 1,494,752 19.1% 24.7%
Other (1) 149,048 126,373 84,041 17.9% 50.4%
Total loans 21,060,761 18,966,652 17,434,782 11.1% 8.8%

 

 

(1)Includes interbank loans.

 

For the years ended December 31, 2012 and 2011. Our net interest income totaled Ch$1,042,734 million in the year ended December 31, 2012, an increase of 7.2% from Ch$972,300 million in 2011. Average interest earning assets increased 6.2% in the same period, driven mainly by lending to Companies, SME and Global banking & markets. Net interest margin in 2012 was 4.82% compared to 4.78% in 2011. Net interest margins were positively affected by the average nominal rate we earned on our non-inflation linked interest earning assets. This was mainly due to a stricter pricing policy on our loans. This was offset by the lower yield earned on UF interest earning assets, which decreased from 8.4% in 2011 to 7.1% in 2012, mainly due to lower UF inflation in the year.

 

Average nominal interest rate earned on interest earning assets

2013

2012

2011

Ch$ 11.7% 12.2% 11.2%
UF 6.5% 7.1% 8.4%
Foreign currencies 1.7% 2.0% 0.8%
Total 8.0% 8.7% 8.7%

 

The average rate paid on our interest bearing liabilities increased from 5.1% in 2011 to 5.3% in 2012. The Bank’s funding mix also improved in 2012 and the ratio of average shareholders’ equity and average non-interest bearing demand deposits to total average interest earning assets increased from 27.4% in 2011 to 29.4% in 2012. Average non-interest bearing demand deposits increased 16.8% in 2012 compared to 2011.

 

The changes in net interest income by sub-segment in 2012 as compared to 2011 were as follows:

 

·Net interest income from Individuals in Commercial banking increased 10.2%, mainly as a result of the 5.4% increase in loan volumes in this segment and higher loan yields as a direct result of a stricter pricing policy enforced in this segment. This was also due to an improved funding mix.

 

·Net interest income from Individuals in Santander Banefe increased 5.0%, mainly as a result of higher loan prices, partially offset by the 9.3% decrease in loan volumes as a result of the Bank’s more conservative stance regarding loan growth in this segment.

 

·Net interest income from Small and mid-sized companies increased 12.9%, mainly as a result of the 10.2% increase in loans to this sub-segment and an improved funding mix.

 

·Net interest income from the Companies and institutional lending sub-segment increased 5.5%, mainly as a result of the 10.2% increase in loans to this sub-segment due to the positive evolution of the Chilean economy. This was partially offset by increased competition in this sub-segment, which lowered loan yields, but this sub-segment has a less risky loan profile, which was a focus of the Bank in 2012 given the increase in risk in the Individuals sub-segment.

 

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·Loans in the Global banking and markets segment increased 24.7% in 2012 compared to 2011, which led to a 3.1% increase in net interest income in this segment, and driven by a favorable economic environment, but offset by increased price competition.

 

·Other net interest income consists mainly of net interest income from the available for sale investment portfolio and deposits in the Central Bank and the financial cost of supporting our cash position and investment portfolio for trading, the interest income from which is recognized as net income from financial operations and not interest income. The net interest income included as “other” totaled a loss of Ch$40,479 million in 2012 compared to a loss of Ch$21,617 million in 2011. Despite a similar result from hedging, the lower UF inflation rate negatively affected net interest income from this segment. At the same time, in 2012, the Bank reduced its excess cash position, especially in the second half of 2012 as international markets stabilized, which resulted in lower financial investment income. This was mainly executed by pre-paying the Bank’s more expensive interest bearing liabilities such as some bonds and foreign bank borrowings.

 

Fee and commission income

 

For the years ended December 31, 2013 and 2012. Net fees and commission income decreased 15.1% to Ch$229,836 million in the twelve-month period ended December 31, 2013 compared to the same period in 2012. In 2013, the Bank completed the overhaul of its Client Relationship Management (CRM) systems and other changes to its commercial team front-office functions. This has resulted in greater client base and product growth. This was offset by the new regulations that lowered fees from brokering mandatory insurance for mortgage loans (mainly fire and earthquake insurance) and the difficulties in increasing fees following stricter regulations issued by the SERNAC Financiero, the newly formed consumer protection agency for financial services. See “Item 3. Key Information—D. Risk Factors—Chile’s banking regulatory and capital markets environment is continually evolving and may change.”

 

The following table sets forth certain components of our income from services (net of fees paid to third parties directly connected to providing those services, principally fees relating to credit card processing and ATM network administration) in the years ended December 31, 2013, 2012 and 2011.

 

 

Year ended December 31,

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)    
Collections 45,190 56,472 61,803 (20.0%) (8.6%)
Credit, debit and ATM cards 39,325 53,934 59,525 (27.1%) (9.4%)
Insurance brokerage 32,253 32,499 34,066 (0.8%) (4.6%)
Asset management 31,154 33,414 37,618 (6.8%) (11.2%)
Letters of credit 30,131 28,523 24,388 5.6% 17.0%
Checking accounts 28,044 28,755 28,725 (2.5%) 0.1%
Custody and brokerage services 6,195 9,585 10,517 (35.4%) (8.9%)
Lines of credit 7,025 9,296 11,602 (24.4%) (19.9%)
Others 10,519 18,094 9,592 (41.9%) 88.6%
Total fees and commission income, net 229,836 270,572 277,836 (15.1%) (2.6%)

 

Fees from collections decreased by 20.0% in 2013 compared to 2012. In July 2012, new regulations regarding the sale of mandatory insurance for mortgage loans was introduced. At year-end 2012, as per new regulations, we auctioned to the lowest bidder the mandatory insurance products that are sold with mortgage loans. This negatively impacted collection fees where this income is recognized.

 

Fees from credit, debit and ATM cards decreased by 27.1%, reflecting the reduction of clients in the Bank’s Santander Banefe unit, as the Bank reduced its exposure to clients with unhealthy financial behavior. This had a negative impact on certain fees, specifically credit card, checking account and line of credit fees, but the Bank expects this to have a positive impact on asset quality in this segment in future periods. The Bank also reduced or eliminated fees on ATM and debit cards in line with the new guidelines set by the SBIF and Sernac Financiero.

 

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Fees from our asset management business decreased 6.8% in 2013 compared to 2012 due to lower growth of equity funds given the poor performance of the local stock market. In December 2013, our Asset Management business was sold for a price of Ch$90,281 million. This operation generated Ch$78,122 million of profit recorded within Other operating income. Going forward, the Bank will continue to distribute asset management products, but will no longer manage the assets.

 

Insurance brokerage fees decreased by 0.8% in 2013. This was mainly due to lower business volumes in our insurance brokerage subsidiary.

 

Fees from checking accounts decreased 2.5% in 2013 compared to 2012. This was mainly due to competitive pressures on checking account maintenance fees and increased restrictions on the increase of fees following the creation of the SERNAC Financiero.

 

Fees from letters of credit and other contingent operations increased 5.6% in 2013. This decrease was mainly due to positive performance of our international and foreign trade financing businesses with clients and also due to the depreciation of the peso against the U.S. dollar since this business is mainly transacted in foreign currency.

 

Brokerage and custody fees decreased 35.4% in 2013 as compared to 2012. This fall was mainly due to the poor performance of the local equity markets, which hurt brokerage activity.

 

Fees from lines of credit decreased 24.4% in 2013 compared to 2012. This decrease was mainly due to a decrease in lines of credit as the Bank reduced its exposure to clients with unhealthy financial behavior, though the Bank expects this to have a positive impact on asset quality in the Individuals segment in future periods. The decrease was also due to increased restrictions on the increase of fees following the creation of the SERNAC Financiero.

 

The fall in other fee income of 41.9% in 2013 compared to 2012 was mainly due to higher fee expenses paid higher expenses related to fees paid for our collection efforts. This was offset by higher fees in our Companies, SMES and Institutional business segments as the Bank focused on increasing banking services and activities with these clients. Fees from foreign currency exchange services increased 9.9% to Ch$3,554 million in 2013 compared to 2012. Financial advisory fees increased 5.8% to Ch$6,146 million in 2013 compared to 2012. Fees from office banking totaled Ch$1,812 million and increased 22.3% in 2013 compared to 2012 due to greater usage of this platform by Company segment clients.

The following table sets forth, for the periods indicated our fee income broken down by segment and sub-segment for the periods indicated:

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Individuals (Commercial banking) 123,496 141,946 149,970 (13.0%) (5.4%)
Individuals (Santander Banefe) 25,648 33,853 37,206 (24.2%) (9.0%)
Small and mid-sized companies 37,641 38,115 38,274 (1.2%) (0.4%)
Companies and institutional 29,249 28,373 26,141 3.1% 8.5%
Global banking and markets 18,022 19,159 31,908 (5.9%) (40.0%)
Other (4,220) 9,126 (5,663) –% –%
Total fees and commission income, net 229,836 270,572 277,836 (15.1%) (2.6%)

 

Fees from Individuals in Commercial banking decreased 13.0% in 2013 compared to 2012. Fees from Individuals in Santander Banefe decreased 24.2% in the same period. As mentioned, the Bank executed a profound overhaul of its Client Relationship Management (CRM) systems and other changes to its commercial team front-office functions. At the same time, the Bank modified its admission policies for loan origination, which resulted in lower business activity and client growth, especially in lower income individuals. Additionally, fees in this segment were impacted by the SERNAC Financiero’s restrictions on the increase of fees and the new regulations regarding the selling of mandatory insurance for mortgage loans.

 

The 1.2% decrease in fees in 2013 from Small and mid-sized companies was mainly due to the SERNAC Financiero’s restrictions on the increase of fees to higher business activity in various products and services.

 

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The 3.1% increase in fees in Companies and institutional sub-segments, respectively, reflects the higher fees from letters of credits, office banking and foreign currency services, as well as greater business activity in general with these clients.

 

Fees from the Global banking and markets segment decreased by 5.9%, primarily due to a fall in volumes our brokerage unit and other corporate fees.

 

For the years ended December 31, 2012 and 2011. Net fees and commission income decreased 2.6% to Ch$270,572 million in the twelve-month period ended December 31, 2012 compared to the same period in 2011.

 

Fees from Individuals in Commercial banking decreased 5.4% in 2012 compared to 2011. Fees from Individuals in Santander Banefe decreased 9.0% in 2012 compared to 2011. In 2012, the Bank executed a profound overhaul of its Client Relationship Management (CRM) systems and other changes to its commercial team front-office functions. At the same time, the Bank modified its admission policies for loan origination, which resulted in lower business activity and client growth, especially in individuals. Additionally, these fees were impacted by the SERNAC Financiero’s restrictions on the increase of fees.

 

Fees from Small and mid-sized companies decreased 0.4% in 2012 compared to 2011. Despite higher business activity more intense competition lowered fee income.

 

The 8.5% increases in fees in the Companies and institutions sub-segments reflect the Bank’s increased focus on increasing banking services and activities with these clients in 2012. This included increases in cash management fees, foreign currency operations, financial advisory services and other net corporate service fees.

 

Fees from the Global banking and markets segment decreased by 40.0%, primarily due to a fall in volumes our brokerage unit and several other large one-time transactions executed in 2011 and not repeated in 2012.

 

Financial transactions, net

 

The following table sets forth information regarding our income (loss) from financial transactions for the years ended December 31, 2013, 2012 and 2011.

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Net income from financial operations (20,289) (64,079) 170,857 (68.3%) -%
Foreign exchange profit (loss), net 144,726 146,378 (76,660) (1.1%) -%
Total financial transactions, net 124,437 82,299 94,197 51.2% (12.6%)

 

For the years ended December 31, 2013 and 2012. Total financial transactions, net, which is the sum of trading activities, fair value adjustments in our securities portfolio and foreign exchange transactions, totaled Ch$124,437 million in the year ended December 31, 2013, an increase of 51.2% compared to the same period in 2012. These results include the results of our Treasury Division’s trading business and financial transactions with customers, as well the results of our Financial Management Division.

 

Net income from financial operations was a loss of Ch$20,289 million in 2013 compared to a loss of Ch$64,079 million in 2012. The lower loss compared to 2012 was mainly due to:

 

(i)Lower losses from derivatives classified as trading. This was mainly due to lower losses from the Bank’s forwards that hedge foreign currency risk and are recognized as results from our Asset and Liability Management. Derivatives are mainly composed of forward and swap contracts that hedge our spot position in foreign currency. Our spot position includes all assets and liabilities in foreign currency and assets and liabilities in Ch$ linked to U.S.$ that are not derivatives. For more details, see “Item 11. Quantitative and Qualitative Disclosures About Market Risk—E. Market Risks—Market risk management— Market risk – local and foreign financial management.” If we have more foreign currency assets than liabilities in our spot position, as hedges and the Chilean peso appreciates, we usually record a low or negative result from the fair value of derivatives held for trading. In the same situation, but if the

 

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Chilean peso depreciates, we usually record a better result from the fair value of derivatives held for trading compared to the previous period. This is offset by foreign exchange transaction results, which include the mark-to-market of our spot foreign currency position, net of hedge-accounted derivatives. In 2013, the period end exchange rate depreciated 9.4% compared to the period end exchange rate of 2012. The average exchange rate in 2013 depreciated 1.2% compared to the average exchange rate in 2012. This explains the difference in results from derivatives classified as trading, which totaled a loss of Ch$68,201 million in 2013 compared to a loss of Ch$104,344 million in 2012.

 

(ii)In 2013, the derivatives classified as trading include the debit value adjustments (DVA) for those derivatives in which the Bank has a net liability position with its counterparty. This resulted in income of Ch$8,324 million in 2013.

 

(iii)Falling long-term interest rates, which resulted in higher realized gains from the sales of our available-for-instruments, which totaled Ch$10,258 million, and

 

(iv)Higher other results due to a Ch$4,502 million gain from the re-purchase of issued bonds. This was offset by lower realized gains and interest from our trading investment portfolio given the reduction in the size of this portfolio between 2013 and 2012.

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)  
Derivatives classified as trading (68,201) (104,344) 116,877 (34.6%) -%
Trading investments 29,985 36,338 38,819 (17.5%) (6.4%)
Sale of loans 3,177 4,835 9,692 (34.3%) (50.1%)
Available-for-sale instruments sales 10,258 (1,764) (3,356) -% (47.4%)
Other results 4,492 856 8,825 424.8% (90.3%)
Net income (loss) from financial operations (20,289) (64,079) 170,857 (68.3%) -%
             

The net result from foreign exchange transactions totaled a gain of Ch$144,726 million compared to a gain of Ch$146,378 million in 2012. As mentioned, in 2013, the period end exchange rate depreciated 9.4% compared to the period end exchange rate of 2012. The average exchange rate in 2013 depreciated 1.2% compared to the average exchange rate in 2012. Foreign currency exchange differences totaled a net loss of Ch$242,841 million in 2013 compared to a gain of Ch$270,990 million in 2012. This difference was mainly the result of the depreciation of the Chilean peso against the U.S. dollar in 2013 compared to an appreciation in 2012.

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Net profit or loss from foreign currency exchange differences (242,841) 270,990 (257,986) -% -%
Hedge-accounting derivatives 379,910 (120,610) 177,553 -% -%
Translation gains and losses over  assets and liabilities indexed to foreign currencies, net 7,657 (4,002) 3,773 -% -%
Net results from foreign exchange profit (loss) 144,726 146,378 (76,660) (1.1%) -%

 

The effects on net income from the change in value of our spot foreign currency position are generally positive if the peso appreciates and negative if the peso depreciates as our spot funding base in foreign currency is larger than our spot asset position in foreign currency. This increase was largely offset by the fair value of foreign exchange derivatives in net gains from trading and fair value, as described above in connection with net income from financial operations. The derivatives included in this line item are mainly cross-currency swaps that hedge the interest rate risk of bonds issued abroad. Excluding interest rate and other derivatives that qualify for hedge accounting, the conversion and fair value of foreign currency derivatives are for the most part recognized as a gain or loss in the net results from

 

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fair value and trading and not as foreign exchange transactions. This distorts the results from fair value and trading and foreign exchange transactions.

 

In order to more easily compare the results from financial transactions, net, we present the following table that separates the results by line of business.

 

  Year ended December 31, % Change
  2013 2012 2011 2013/2012 2012/2011
  (in millions of Ch$)
Santander Global Connect 44,860 52,703 62,625 (14.9%) (15.8%)
Market-making with clients 34,258 34,991 25,930 (2.1%) 34.9%
Client treasury services 79,118 87,694 88,555 (9.8%) (1.0%)
Sale of loans and charged-off loans 3,218 4,835 9,692 (33.4%) (50.1%)
Proprietary trading (1,963) 8,213 16,022 -% (48.7%)
Financial Management Division (1) 44,064 (18,443) (20,072) -% (8.1%)
Non-client treasury income (loss) 45,319 (5,395) 5,642 -% -%
Total financial transactions, net 124,437 82,299 94,197 51.2% (12.6%)

 

(1) The Financial Management Division manages the structural interest rate risk, the structural position in inflation-indexed assets and liabilities, capital requirements and liquidity levels. The aim of the Financial Management Division is to provide stability and continuity in our net interest income from commercial activities, and to ensure that we comply with internal and regulatory limits regarding liquidity, regulatory capital, reserve requirements and market risk.

 

Client treasury services decreased 9.8% in 2013 compared to 2012 and represented the majority of our financial transaction income. The results from Santander Global Connect and market-making mainly include the results from the sale of derivatives, foreign exchange and fixed income instruments to our client base. In 2013, the results from Santander Global Connect decreased 14.9% compared to 2012. In the first half of 2013, demand for hedging and derivative products on behalf of our clients was low given the low volatility of the exchange rate. Once the U.S. federal reserve announced the tapering of quantitative easing, the volatility of the exchange rate increased and business volumes recovered (see Graph). The results from market-making with client services decreased 2.1% in 2013, mainly due to lower business volumes of tailor-made treasury services sold to specific corporate clients, especially in the first half of the year. These results may vary year-to-year as some large operations with corporate clients may not be repeated in subsequent years.

 

Source: Bloomberg

 

The results from non-client treasury income totaled a gain of Ch$45,319 million in 2013 compared to a loss of Ch$5,395 million in 2012. In 2013, the net results of our Financial Management Division were positive, since the Bank has a greater spot position in liabilities denominated in foreign currency than assets. These principally U.S. dollar-denominated liabilities are hedged through derivatives (short term foreign currency swaps) with minimal foreign currency exposure, but this does result in the existence of a short-term interest rate differential between US dollars and Chilean pesos, which produces a financial result registered in financial transactions, net. This result is positive when interest rates in the US are trending up and local rates are falling and vice versa. In 2013, local rates, especially in the second half of the year began, to go down relative to US rates.   This better result from our Financial Management division in this line is partially offset by lower net interest income where the interest earned on peso- or UF-denominated asset is declining and the interest expense of the lower-yielding U.S.$-denominated liabilities is rising.  

 

For the years ended December 31, 2012 and 2011. Total financial transactions, net, which is the sum of trading activities, fair value adjustments in our securities portfolio and foreign exchange transactions, totaled Ch$82,299

 

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million in the year ended December 31, 2012, a decrease of 12.6% compared to the same period in 2011. These results include the results of our Treasury Division’s trading business and financial transactions with customers, as well the results of our Financial Management Division.

 

Net income from financial operations was a loss of Ch$64,079 million in 2012 compared to a gain of Ch$170,857 million in the corresponding period in 2011. In 2012, the Chilean peso appreciated 8.2%, compared to an 11.3% depreciation in 2011. This explains the difference in results from derivatives classified as trading, which totaled a loss of Ch$104,344 million in 2012 compared to a gain of Ch$116,877 million in 2011. Derivatives are mainly composed of forward and swap contracts that hedge our spot position in foreign currency. Our spot position includes all assets and liabilities in foreign currency and assets and liabilities in Ch$ linked to U.S.$ that are not derivatives. For more details, see “Item 11. Quantitative and Qualitative Disclosures About Market Risk—E. Market Risks—Market risk management— Market risk – local and foreign financial management.” As the Chilean peso appreciates, we usually record a low or negative result from the fair value of derivatives held for trading. As the Chilean peso depreciates, we usually record a high result from the fair value of derivatives held for trading. This is offset by foreign exchange transaction results, which include the mark-to-market of our spot foreign currency position, net of hedge-accounted derivatives.

 

The lower results from trading investments are mainly due to lower interest income from this portfolio, as 94% of the assets in the portfolio are denominated in UFs and, therefore, when inflation decelerated in 2012, interest income from these assets decreased. The negative result from the available for sale portfolio is mainly due to higher long-term interest rates, which has a negative impact on the realized losses of these financial investments. The interest income from the available for sale portfolio is recorded as net interest income and interest income from the trading portfolio is recorded as income in net income from financial operations.

 

The income from the sale of loans totaled Ch$4,835 million in 2012 compared to Ch$9,692 million in 2011, mainly as a result of lower gains from the sale of loans that have been previously charged-off. The Bank has re-focused its collection efforts from selling charged-off loans to in-house collection efforts. These loans were sold to various non-related collection companies and asset managers.

 

The decrease in other results was mainly due to the gain in 2011 of Ch$5,705 million recorded from the sale of all of the Bank’s shares in Visa Inc, which was included in other results in 2011.

 

The net result from foreign exchange transactions totaled a gain of Ch$146,378 million in 2012 compared to a loss of Ch$76,660 million in 2011, due to the appreciation of the peso in 2012 compared to depreciation in 2011. Foreign currency exchange differences totaled a net gain of Ch$270,990 million in 2012 compared to a loss of Ch$257,986 million in 2011. This increase was mainly the result of the appreciation of the Chilean peso against the U.S. dollar in 2012 compared to depreciation in 2011. The effects on net income from the change in value of our spot foreign currency position are generally positive if the peso appreciates and negative if the peso depreciates as our spot funding base in foreign currency is larger than our spot asset position in foreign currency. This increase was largely offset by the fair value of foreign exchange derivatives in net gains from trading and fair value, as described above in connection with net income from financial operations. The derivatives included in this line item are mainly cross-currency swaps that hedge the interest rate risk of bonds issued abroad. Excluding interest rate and other derivatives that qualify for hedge accounting, the conversion and fair value of foreign currency derivatives are for the most part recognized as a gain or loss in the net results from fair value and trading and not as foreign exchange transactions. This distorts the results from fair value and trading and foreign exchange transactions. In order to more easily compare the results from financial transactions, net, we present the following discussion by line of business.

 

Client treasury services decreased 1.0% in 2012 compared to 2011 and represented the majority of our financial transaction income. The results from Santander Global Connect and market-making mainly include the results from the sale of derivatives, foreign exchange and fixed income instruments to our client base. In 2012, the results from Santander Global Connect decreased 15.8% as 2011 figures included large non-recurring transactions that were not repeated in 2012 in the Global banking and markets segment. The results from market-making with client services increased 34.9% in 2012, mainly due to growth in tailor-made treasury services sold to specific corporate clients. These results may vary year-to-year as some large operations with corporate clients may not be repeated in subsequent years.

 

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The results from non-client treasury income totaled a loss of Ch$5,395 million in 2012 compared to a gain of Ch$5,642 million in 2011. The non-client treasury figures in 2011 included larger gains from the sale of loans compared to 2012 and the gain recorded from the sale of shares in Visa Inc. Additionally, in 2012, the Bank reduced its involvement in proprietary trading activities, as this is not a core business unit.

 

Finally, in 2012, the net results of our Financial Management Division were negative, since the Bank has more liabilities denominated in foreign currency than assets. These principally U.S. dollar-denominated liabilities are hedged through derivatives (short term foreign currency swaps) with minimal foreign currency exposure, but due to the existence of a short term interest rate differential between US dollars and Chilean pesos, this produces a financial cost registered in financial transactions, net. This higher cost is partially offset by net interest income where the interest earned on the higher-yielding peso- or UF-denominated asset is recorded and the interest expense of the lower-yielding U.S.$-denominated liabilities is also recorded.

 

Other operating income

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (In millions of Ch$)
Income from assets received in lieu of payment 6,571 2,654 5,629 147.6% (52.9%)
Net results from sale of investment in other companies 78,122 599 - 12942.1% 100.0%
Operational leases 328 142 305 131.0% (53.4%)
Gain on sale of Bank property, plant and equipment 176 9,194 11,863 (98.1%) (22.5%)
Recovery of generic provisions for contingencies 77 - - 100.0% 0.0%
Insurance coverage for earthquake 725 262 437 176.7% (40.0%)
Other 2,156 254 515 748.8% (50.7%)
Sub-total other income 3,462 9,852 13,120 (64.9%) (24.9%)
Total other operating income 88,155 13,105 18,749 572.7% (30.1%)

 

For the years ended December 31, 2013 and 2012. Total other operating income totaled a gain of Ch$88,155 million in the year ended December 31, 2013, a 572.7% increase from the corresponding period in 2012. The main reason for this increase was the gain recognized from the sale of our asset management subsidiary, Santander Asset Management S.A. Administradora General de Fondos.

 

In December 2013 our subsidiary Santander Asset Management S.A. Administradora General de Fondos was sold through a formal offer of purchase received in May 2013. The sale price was Ch$90,281 million for 100% of the shares. 99.99% were acquired by SAM Investment Holdings Limited and the remaining 0.01% by Santander Asset Management UK Holdings Limited, both related to Grupo Santander. This operation generated a gain of Ch$78,122 million recorded within the net results from sale of investments in other companies. Additionally, the entities entered into a management service agreement for a 10-year period. The Audit Committee and the Board of Directors recommended the transaction. On December 5, 2013 an Extraordinary Shareholders’ meeting was held. The offer was accepted and thus, on December 6, 2013 the SBIF was informed of this transaction.

 

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Apart from this item, other operating income was positively affected by the higher gains from income received from assets in lieu of payment and negatively affected from lower gains from the sale of branches as we did not sell branches in 2013.

 

 

Number of
branches

Book value

Selling price 

Profit

  (Ch$ millions)
2013
2012 17 6,367 14,931 8,564
2011 8 6,237 17,330 11,093

 

For the years ended December 31, 2012 and 2011. Total other operating income totaled a gain of Ch$13,105 million in the year ended December 31, 2012, a 30.1% decrease from the corresponding period in 2011. The main reasons for this decrease were the lower gains from income from assets received in lieu of payments and lower income from the sale of branches. In 2012, the profit from the sale of branches totaled Ch$8,564 million compared to Ch$11,093 million in 2011. Branches are risk weighted at 100% and, therefore, from a regulatory capital perspective, it is more efficient to rent them than to own them.

 

The decrease was partially offset by the Ch$ 599 million profit recognized from the sale of 7.71% of the Bank’s shares in Transbank S.A. to Banco BBVA. Transbank is the main credit card processor in Chile.

 

Provision for loan losses

 

The following table sets forth, for the periods indicated, certain information relating to our provision for loan losses.

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Provision for loan losses (418,675) (431,237) (343,821) (2.9%) 25.4%
Charge-off of loans analyzed on an individual basis (1) (8,071) (5,470) (8,141) 47.6% (32.8%)
Recoveries on loans previously charged-off 55,284 33,015 35,825 67.5% (7.8%)
Provision for loan losses, net (371,462) (403,692) (316,137) (8.0%) 27.7%
Year end loans (2) 21,060,761 18,966,652 17,434,782 11.0% 8.8%
Non-performing loans (3) 613,301 597,767 511,357 2.6% 16.9%
Impaired loans (4) 1,477,701 1,338,137 1,323,355 10.4% 1.1%
Allowance for loan losses (5) 614,933 550,048 488,468 11.8% 12.6%
Impaired loans / Year end loans (4) 7.02% 7.06% 7.59%    
Non-performing loans / Year end loans (3) 2.91% 3.15% 2.93%    
Allowances for loan losses / Total loans 2.92% 2.90% 2.80%    
Coverage ratio non-performing loans (6) 100.27% 92.02% 95.52%    
             

 

(1)Charge-offs of loans that are analyzed on an individual basis.
  
(2)Includes Ch$87,688 million in 2011, Ch$90,573 million in 2012 and Ch$125,449 million in 2013 in interbank loans.
  
(3)Non-performing loans include the aggregate unpaid principal and accrued but unpaid interest on all loans with at least one installment at least 90 days past-due.
  
(4)Impaired loans as of December 31, 2013, 2012 and 2011 include: (A) for loans individually evaluated for impairment, (i) the carrying amount of all loans to clients that are rated C1 through D2 and (ii) the carrying amount of loans to an individual client with a loan that is non-performing, regardless of category, excluding residential mortgage loans, if the past-due amount on the mortgage loan is less than 90 days; and (B) for loans collectively evaluated for impairment, (i) the carrying amount of total loans to a client, when a loan to that client is non-performing or has been renegotiated, excluding performing residential mortgage loans, and (ii) if the loan that is non-performing or renegotiated is a residential mortgage loan, all loans to that client. See “Note 10—Loans and Accounts Receivables from Customers—(a) Loans and accounts receivables from customers” in the Audited Consolidated Financial Statements.
  
(5)Includes Ch$11 million in 2011, Ch$159 million in 2012 and Ch$495 million in 2013 in allowance for loan losses for interbank loans.
  
(6)Calculated as allowance for loan losses divided by non-performing loans.

 

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For the years ended December 31, 2013 and 2012. Provisions for loan losses, net of recoveries totaled Ch$371,462 million in 2013 and decreased 8.0% compared to the amount of provisions recorded in 2012.

 

Provision for loan losses, which includes the full amount of provisions recognized as a result of loan growth and change in risk classification as well as the net result of provisions and charge-offs of loans analyzed on a group basis, totaled Ch$418,675 million in 2013 and decreased 2.9% from 2012. The following table breaks down provision for loans losses by loan product for the years ended December 31, 2013, 2012 and 2011.

 

       

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)    
Interbank loans (336) (148) 43 127.0% -%
Commercial loans (157,558) (129,583) (109,532) 21.6% 18.3%
Mortgage loans (33,271) (17,865) (31,078) 86.2% (42.5%)
Consumer loans (222,964) (280,094) (205,401) (20.4%) 36.4%
Contingent loans (4,546) (3,547) 2,147 28.2% (265.2%)
Total (1) (418,675) (431,237) (343,821) (2.9%) 25.4%

 

 

(1)Includes the full amount of provisions recognized as a result of loan growth and change in risk classification as well as the net result of provisions and charge-offs of loans analyzed on a group basis

 

Provisions established for the Bank’s consumer loans decreased by 20.4% to Ch$222,964 million in 2013 compared to 2012. In June 2012, the Bank updated its allowance model for consumer loans, which mainly impacted the provisions established for renegotiated loans, and resulted in a provision of Ch$24,753 million. Before the June 2012 allowance model update, estimated loss rates were established by the historical behavior of charge-offs net of recoveries for each risk profile. This methodology only considered historical charge-off data for each specific profile and did not include the use of any other statistical information. Since June 2012, the loss rate has been estimated as the product of the Probability of Non-Performance (PNP) and Severity (SEV). PNP and SEV have been established according to the historical behavior of the profiles, and take into account a wider range of variables. See “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information-Classification of Loan Portfolio— Classification of Loan Portfolio-Loans analyzed on a group basis—Allowances for consumer loans.”

 

Excluding this effect, provisions for consumer loans decreased 12.7% in 2013 compared to 2012. In 2013, the Bank, in order to lower credit risk in its consumer loan book, modified its strategy by focusing growth in less risky segments to individuals in Commercial banking and by decreasing consumer loans in Santander Banefe. As a result of this shift in strategy, impaired consumer loans decreased 11.1% and non-performing consumer loans decreased 21.1% in 2013 compared to 2012.

 

Provision expense for commercial loans increased 21.6% in 2013 compared to 2012. This rise was mainly due to commercial loan growth of 11.6% in the year, which increased gross provisions. At the same time, greater provisions were recognized as a result of the increase in the commercial impaired loan ratio from 6.8% in 2012 to 6.9% in 2013. The ratio of non-performing commercial loans to total commercial loans remained stable at 3.1% in both periods.

 

Provisions for mortgage loans increased 86.2% in 2013 compared to 2012. This rise was due to an increase in impaired mortgage loans from 4.3% in 2012 to 5.7% in 2013. The non-performing ratio for mortgage loans declined from 3.0% in 2012 to 2.8% in 2013. During the year, the indicators corresponding to the renegotiated (including renegotiated loans and modified loans, See “Item 5. Loan Portfolio—Renegotiated loans”) showed values that required updating of the model with more recent loan history and accordingly we updated it with the information available as of March, 2013. It should be noted that this loan category has changed materially in recent years, since after the earthquake of 2010, the Bank offered to its clients certain new restructuring solutions, which led to an increase in the impaired and modified mortgage loan portfolio from 5.9% in 2010 to 8.1% of our total loan portfolio by the end of 2013. Under this scenario the Risk Committee decided that the model needed to be updated in order to capture all relevant information associated with this fluctuation.

 

Simultaneously in 2013, the Bank resolved a class action suit brought forth by CONADECUS, a consumer protection group, and renegotiated a group of residential mortgage loans that had a bullet payment due in 2013, which

 

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were offered to clients in 2010, following the earthquake. This also led to the rise in impaired residential mortgage loans and provisions. The Bank’s non-renegotiated loan portfolio had a stable evolution in the year, reflecting the positive economic and employment environment.

 

For a description of the provisions related to our residential mortgage loans and commercial loans analyzed on a group basis, please see “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information—Classification of Loan Portfolio—Classification of Loan Portfolio—Loans analyzed on a group basis—Allowances for residential mortgage loans” and “—Loans analyzed on a group basis—Small and mid-sized commercial loans.”

 

Recoveries on loans previously charged-off increased 67.5% in the year ended December 31, 2013 compared to the corresponding period in 2012. This was a direct result of higher incentives and a reorganization of our collection areas in 2012 and 2013 that has led to an overall improvement in recoveries. The following table shows recoveries of loans previously charged-off by type of loan.

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Recovery of loans previously charged-off          
Consumer loans 36,004 22,015 12,474 63.5% 76.5%
Residential mortgage loans 4,735 2,305 16,135 105.4% (85.7%)
Commercial loans 14,545 8,695 7,216 67.3% 20.5%
Total recoveries 55,284 33,015 35,825 67.5% (7.8%)

 

In some instances, we will sell a portfolio of charged-off loans to a third party. Gain (loss) on these charged-off loans is recognized as net income from financial transactions in “Note 28—Profit and Loss from Financial Operations” of our Audited Consolidated Financial Statements. The following table sets forth information about our sale of charged-off loans for the year ended December 31, 2013, 2012 and 2011.

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Gains on sale of loans previously charged-off          
Sale of charged-off loans 1,500 2,090 7,324 (28.2%) (71.5%)

 

The following table sets forth, for the periods indicated, our net provision expense broken down by business segment:

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Individuals (Commercial banking) (157,697) (229,958) (185,885) (31.4%) 23.7%
Individuals (Santander Banefe) (56,309) (73,882) (62,252) (23.8%) 18.7%
Small and mid-sized companies (SMEs) (101,611) (80,144) (65,028) 26.8% 23.2%
Companies and institutional (41,497) (24,532) (11,089) 69.2% 121.2%
Global banking & markets (14,739) 5,546 7,614 -% (27.2%)
Other 391 (722) 503 -% -%
Total provisions, net (371,462) (403,692) (316,137) (8.0%) 27.7%
           

Net provisions expense from individuals both in commercial banking and Santander Banefe decreased in 2013 compared to 2012 mainly due to the lower provisions from consumer loans as mentioned above.

 

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Net provision expense from SMEs increased 26.8%. This was due to the 11.5% increase in lending and the increase in credit risk of SME loans and a slight deterioration in asset quality. This led to the 29.6% rise in provisions for commercial loans analyzed on a group basis, which is mainly comprised of SMEs clients.

 

Net provision expense from Companies and institutional increased 69.2%. This was mainly due to the 14.0% increase in lending and to the downgrade of specific clients in the salmon, fishery, retail and construction sectors.

 

Net provision expense from global banking and markets totaled Ch$14,739 million compared to a reversal of Ch$5,546 million in 2012. This rise was mainly due to the downgrade of specific clients in the construction and retail sectors.

 

We believe that our loan loss allowances are currently adequate for all known and estimated incurred losses.

 

For the years ended December 31, 2012 and 2011. Provisions for loan losses, net of recoveries totaled Ch$403,692 million in 2012 and increased 27.7% compared to the amount of provisions recorded in 2011.

 

Provision for loan losses, which includes the full amount of provisions recognized as a result of loan growth and change in risk classification as well as the net result of provisions and charge-offs of loans analyzed on a group basis, totaled Ch$431,237 million in 2012 and increased 25.4% from 2011.

 

Provisions established for the Bank’s consumer loans increased by 36.4% to Ch$280,094 million in 2012 compared to 2011. As mentioned above, in June 2012, the Bank updated its allowance model for consumer loans, which mainly impacted the provisions established for renegotiated loans, and resulted in a provision of Ch$24,753 million. See “Item 5. Operating and Financial Review and Prospects—F. Selected Statistical Information-Classification of Loan Portfolio-Classification of Loan Portfolio-Loans analyzed on a group basis-Allowances for consumer loans.”

 

Other external factors also affected provisions and charge-offs for consumer loans in 2012. In May 2011, Chile’s third-largest department store retailer, La Polar, experienced serious financial difficulties as a result of previously undisclosed and unsound credit practices that were made public once the financial situation of the firm was no longer sustainable. As was the case with other Chilean department stores, La Polar managed its own private label credit card business, which was fully integrated with its retail functions. In Chile, approximately 30-40% of all consumer loans are originated by non-bank entities, competing directly with our Santander Banefe segment. This event resulted in an increase in 2012 in the default rates in the consumer loan industry as banks and non-bank lenders simultaneously tightened credit policies, making credit less available to clients in this segment.

 

Additionally, this event also was an important trigger for the passage of the Ley Dicom. The Dicom database is a privately-run negative credit bureau database that stores an individual’s negative credit history for the past five years. This includes all past-due bank obligations, utilities bills and credit with retailers, bounced checks, past-due student loans and other past-due obligations. In February 2012, this Law was enacted and on a one-time basis, permanently eliminated from the Dicom database clients with negative credit history of Ch$2,400,000 (U.S.$4,800) or less. Before the Ley de Dicom was passed, 4.8 million names were listed in the Dicom database, and after its enactment, 2.3 million names were removed from the database. We estimate that 34% of all names of individuals originally removed from the Dicom database were back on by December 2012, and, therefore, we believe that the level of reliability of the Dicom database will be eventually restored. As of February 2012, the percentage of our loan portfolio to debtors that owed less than U.S.$4,800 was 4%. The enactment of the Ley de Dicom resulted in the removal of the names of 282,047 clients of the Bank from the Dicom negative credit bureau database, or the Dicom database, or 8% of our total clients. This also resulted in greater charge offs and provisions in consumer lending. For more information, please see “Item 3. Key Information—D. Risk Factors—Risks Associated with Our Business—The effectiveness of our credit risk management is affected by the quality and scope of information available in Chile.”

 

Provision expense for commercial loans increased 18.3% in 2012 compared to 2011. This rise was mainly due to commercial loan growth in the year in the Global banking & markets, Companies and SME segments. This was offset by the update that was performed on the provisioning model for commercial loans analyzed on a group basis in 2011. Before 2011, loan loss allowance for this category of loans was mainly determined by the number of days a loan was past-due. Currently, provisions are set according to (i) performing status, (ii) if a client has been renegotiated or not,

 

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(iii) whether the client is a new client or an existing client and (iv) whether the client has collateral in connection with the loan. The total impact of this change on loan loss reserves was Ch$16,560 million in 2011.

 

Provisions established for mortgage loans decreased 42.5% in 2012 compared to 2011. In June 2011, the Bank modified its provisioning model for residential mortgage loans. As of June 2011, residential mortgage loans are assigned an allowance level based on credit risk profiles, which are determined utilizing a statistical model that considers: (i) a borrower’s credit history, (ii) whether the client is a new client or an existing client, (iii) whether the client is a Bank client or a Banefe client and (iv) whether this client has been renegotiated in the system. The total impact of this change on loan loss reserves was Ch$16,258 in 2011.

 

Operating expenses

 

The following table sets forth information regarding our operating expenses in the years ended December 31, 2013, 2012 and 2011.

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Personnel salaries and expenses (308,344) (299,904) (280,040) 2.8% 7.1%
Administrative expenses (188,191) (183,379) (166,825) 2.6% 9.9%
Depreciation and amortization (61,074) (56,369) (53,466) 8.3% 5.4%
Impairment of property, plant and equipment (244) (90) (116) 171.1% (22.4%)
Other operating expenses (52,338) (59,637) (64,208) (12.2%) (7.1%)
Total operating expenses (610,191) (599,379) (564,655) 1.8% 6.1%
Efficiency ratio(1) 40.2% 42.5% 41.4%    

 

 

(1)The efficiency ratio is the ratio of total operating expenses to total operating income. Total operating income consists of net interest income, fee income, financial transactions, net and other operating income.

 

For the years ended December 31, 2013 and 2012. Operating expenses in the year ended December 31, 2013 increased 1.8% compared to the corresponding period in 2012. The efficiency ratio was 40.2% in 2013 compared to 42.2% in 2012.

 

The 2.8% increase in personnel salaries and expenses was mainly due to higher salaries. Total salary expenses, including bonuses increased 4.0% in 2013 compared to 2012, totaling Ch$265,500 million. This rise was partially offset by lower costs of the Bank’s stock based compensation plan as the 2013 goals were not achieved and lower costs of the Bank’s pension plan. Some of the executives that qualified for this benefit are no longer employees for the Bank lowering the amount of this cost. Headcount as of December 31, 2013 totaled 11,516, a decrease of 1.7% from 2012. In December 2013, the Bank sold its asset management subsidiary which reduced headcount by 90 persons.

 

Administrative expenses increased 2.6% in the year ended December 31, 2013 compared to the corresponding period in 2012. The increase in administrative expenses was mainly due to: (i) the 33.1% increase in security and valuable transport services which increased from Ch$11,929 million in 2012 to Ch$15,879 million in 2013. In 2013 the Bank had to increase the expenditure dedicated to securing and protecting ATM machines given the increase in theft and more regulations regarding ATM security, (ii) the 17.2% increase in expenses relating to the IT and communication systems from Ch$24,873 million to Ch$29,144 million in 2013, in line with the Bank’s improvements of its CRM systems, phone banking and internet banking services; (iii) the 8.0% increase in expenses relating to outsourced services, (iv) a 7.1% rise in branch rental expenses due to the greater number of branches rented following the sale of branches in 2012 and 2011 and (v) a 7.5% rise in expenses relating to the maintenance and repair of property as the bank refurbished branches and introduced its new brand Santander Select and transformed 44 branches into this new format for mid-higher income clients.

 

Depreciation and amortization expense increased 8.3%, mainly due to higher amortization expenses of intangible assets such as software and other computer systems that have been updated in recent periods.

 

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The following table sets forth, for the periods indicated, our personnel salaries, administrative and depreciation and amortization expenses broken down by business segment.

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Individuals (Commercial banking) (298,173) (291,562) (251,554) 2.3% 15.9%
Individuals (Santander Banefe) (52,370) (51,797) (70,719) 1.1% (26.8%)
Small and mid-sized companies (79,633) (76,560) (74,962) 4.0% 2.1%
Companies and institutional (69,828) (65,672) (52,009) 6.3% 26.3%
Global banking and markets (37,728) (35,476) (35,302) 6.3% 0.5%
Other (20,121) (18,675) (15,901) 7.7% 17.4%
Total personnel, administrative expenses, depreciation and amortization and impairment(1) (557,853) (539,742) (500,447) 3.4% 7.9%

 

 

(1)Excludes other operating expenses.

 

By business segment, the 3.4% increase in costs in 2013 compared to the corresponding period in 2012 was mainly due to the increase in costs in Companies and institutional lending and Global banking and markets. In 2013, the Bank in the companies and institutional segment, decided to place greater strategic emphasis on this segment in which we have a weaker relative position compared to our main competitors.

 

The following table sets forth information regarding Other operating expenses in the years ended December 31, 2013, 2012 and 2011.

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Provisions and expenses for assets received in lieu of payment 4,824 10,176 12,782 (52.6%) (20.4%)
Credit card expenses 2,157 6,362 6,427 (66.1%) (1.0%)
Customer services 10,954 8,674 8,965 26.3% (3.2%)
Operating charge-offs 8,222 8,366 9,884 (1.7%) (15.4%)
Life insurance and general product insurance policies 7,348 7,211 6,524 1.9% 10.5%
Additional tax on expenses paid overseas 2,862 3,283 3,516 (12.8%) (6.6%)
Provisions for contingencies 5,805 7,964 8,144 (27.1%) (2.2%)
Other 10,166 7,601 7,966 33.7% (4.6%)
Total 52,338 59,637 64,208 (12.2%) (7.1%)

 

Other operating expenses were Ch$52,338 million in 2013, a 12.2% decrease compared to 2012. This decrease was mainly due to lower provisions and expenses for repossessed assets that totaled Ch$4,824 million in 2013 compared to Ch$10,176 million in 2012. This was offset by higher customer service expenses that includes costs related to our call center and higher other costs, which increased due to the Ch$2,283 million in expenses recorded in 2013 from the costs incurred in adopting chip technology for our ATM and credit cards. See “Note 36—Other operating income and expenses” to our Audited Consolidated Financial Statements for more detail on Other operating expenses.

 

For the years ended December 31, 2012 and 2011. Operating expenses in the year ended December 31, 2012 increased 6.1% compared to the corresponding period in 2011. The efficiency ratio was 42.5% in 2012 compared to 41.4% in 2011.

 

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The 7.1% increase in personnel salaries and expenses was mainly due to higher salaries and headcount. Total salary expenses, including bonuses increased 6.8% in 2012 compared to 2011, totaling Ch$255,229 million. Headcount as of December 31, 2012 totaled 11,713, an increase of 1.3% from 2011. Additionally, in April 2012, salaries were increased by the annual CPI index at 3.5% as mandated in the Bank’s collective bargaining agreements.

 

Administrative expenses increased 9.9% in the year ended December 31, 2012 compared to the corresponding period in 2011. In 2012 the Bank focused on its Transformation Plan, which is a broad overhaul and improvement of our retail banking activities, especially among Individuals in Commercial banking and SMEs. The plan also entails greater expenses related to IT projects being carried out to improve productivity. As a result this drove the following increase in administrative expenses: (i) the 17.4% rise in expenses relating to the maintenance and repair of property as the bank refurbished branches; (ii) the 13.0% increase in expenses relating to the IT and communication systems, in line with the Bank’s improvements of its CRM systems, phone banking and internet banking services; and (iii) a 10.7% increase in marketing expenses in line with the Bank’s objective of improving client image.

 

Depreciation and amortization expense increased 5.4%, mainly due to higher amortization expenses of intangible assets such as software and other computer systems.

 

Income tax expense

 

 

Year ended December 31,

% Change

% Change

 

2013

2012

2011

2013/2012

2012/2011

  (in millions of Ch$)
Net income before tax 538,959 405,906 484,430 32.8% (16.2%)
Income tax expense (94,530) (44,473) (77,308) 112.6% (42.5%)
Effective tax rate(1) 17.5% 11.0% 16.0%    

 

 

(1)The effective tax rate is the income tax expense divided by net income before tax.

 

For the years ended December 31, 2013 and 2012. Our income tax expense increased by 112.6% in the year ended December 31, 2013 compared to the same period in 2012. The statutory corporate tax rate in 2013 and 2012 was 20%. The Bank’s effective tax rate tends to be below the Chilean statutory rate because for tax purposes the Bank is still required to recognize the effects of price level restatement on equity. The effective tax rate was 17.5% in 2013 compared to 11.0% in 2012. The higher effective tax rate in 2013 compared to 2012 was due to the fact that in September 2012, the statutory tax rate was increased from 18.5% to 20.0% and this created an income tax reversal of Ch$16,221 million in 2012, corresponding to the adjustment of deferred tax assets to the higher statutory rate. See “Note 15—Current and Deferred Taxes” of the Audited Consolidated Financial Statements for more detail on income tax expense.

 

Congress is currently discussing a new tax reform that will change the corporate tax rate. If adopted, the statutory tax rate would be expected to increase to 21% in 2014, 22.5% in 2015, 24% in 2016 and 25% in 2017.

 

For the years ended December 31, 2012 and 2011. Our income tax expense decreased by 42.5% in the year ended December 31, 2012 compared to the same period in 2011. The effective tax rate was 11.0% in 2012 compared to 16.0% in 2011. In September 2012, the statutory tax rate to be applied in 2013 was permanently increased from 18.5% to 20.0% and this created an income tax reversal of Ch$16,221 million in 2012, corresponding to the adjustment of deferred tax assets to the higher statutory rate.

 

E. Liquidity and Capital Resources

 

Sources of Liquidity

 

Santander-Chile’s liquidity depends upon its (i) capital, (ii) reserves and (iii) financial investments, including investments in government securities. To cover any liquidity shortfalls and to augment its liquidity position, Santander-Chile has established lines of credit with foreign and domestic banks and also has access to Central Bank borrowings.

 

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The following table sets forth our contractual obligations and commercial commitments by time remaining to maturity. As of the date of the filing of this Annual Report, the Bank does not have significant purchase obligations. As of December 31, 2013, the scheduled maturities of our contractual obligations and of other commercial commitments, including accrued interest, were as follows:

 

Contractual Obligations 

Demand

Up to 1
month

Between 1
and 3
months

Between 3
and 12
months

Subtotal up
to 1 year

Between 1
and 5 years

More than
5 years

Subtotal
after 1 year

Total

  (in millions of Ch$)
Obligations under repurchase agreements - 185,140 18,466 5,366 208,972 - - - 208,972
Checking accounts, time deposits and other time liabilities (1) 6,001,375 5,351,489 2,333,001 1,743,525 15,429,390 87,380 55,644 143,024 15,572,414
Financial derivative contracts - 126,238 89,018 223,031 438,287 508,206 345,292 853,498 1,291,785
Interbank borrowings 8,199 104,490 216,472 1,201,070 1,530,231 152,146 - 152,146 1,682,377
Issued debt instruments - 470,600 688,261 590,027 1,748,888 1,548,733 1,901,037 3,449,770 5,198,658

Other financial

liabilities (2)

97,027 568 1,111 2,992 101,698 29,685 58,398 88,083 189,781
Subtotal 6,106,601 6,238,545 3,346,329 3,766,011 19,457,466 2,326,150 2,360,371 4,686,521 24,143,987
Contractual interest payments (3) 2,748 32,671 88,135 331,006 454,560 943,260 609,308 1,552,568 2,007,128
Total 6,109,349 6,271,796 3,434,464 4,097,017 19,912,026 3,269,410 2,969,679 6,239,089 26,151,115

 

 

(1)Includes demand deposits and other demand liabilities, cash items in process of being cleared and time deposits and other time liabilities.
  
(2)Mainly includes amounts owed to credit card processors and to the Chilean Production Development Corporation (Corporación de Fomento de la Producción de Chile), the state development agency.
  
(3)The table above includes future cash interest payments. For variable rate obligations, we assume the same rate as the last rate known. Various of the payment obligations in the table above are variable debt instruments, since they are denominated in UF, for which we have estimated a long-term inflation rate equal to 3%, which is at the center of the Central Bank’s long-term inflation target. No exclusions requiring further explanation have been made in this table.

 

Operational Leases

 

Certain bank premises and equipment are leased under various operating leases. Future minimum rental commitments as of December 31, 2013 under non-cancelable leases are as follows:

 

 

As of
December 31, 2013

  (in millions of Ch$)
Due within 1 year 18,941
Due after 1 year but within 2 years 16,948
Due after 2 years but within 3 years 15,161
Due after 3 years but within 4 years 14,083
Due after 4 years but within 5 years 12,902
Due after 5 years 61,730
Total 139,765

 

Other Commercial Commitments

 

As of December 31, 2013, the scheduled maturities of other commercial commitments, including accrued interest, were as follows:

 

Other Commercial Commitments

Up to 1 month

Between 1 and
3 months

Between 3 and
12 months

Between 1 and
5 years

More than 5
years

Total

  (in millions of Ch$)
Guarantees 128,171 145,878 493,530 419,414 25,806 1,212,799
Confirmed foreign letters of credit 17,347 50,984 24,639 26,543 8,087 127,600

 

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Other Commercial Commitments

Up to 1 month

Between 1 and
3 months

Between 3 and
12 months

Between 1 and
5 years

More than 5
years

Total

  (in millions of Ch$)
Letters of credit issued 48,634 101,181 46,210 22,007 - 218,032
Pledges and other commercial commitments 7,745 9,292 137,269 19,001 8,109 181,416
Total other commercial commitments 201,897 307,335 701,648 486,965 42,002 1,739,847

 

Risk-Weighted Assets and Regulatory Capital

 

We currently have regulatory capital in excess of the minimum requirement under the current Chilean regulations. According to the General Banking Law, a bank is required to have regulatory capital of at least 8% of its risk-weighted assets, net of required loan loss allowances, and paid-in capital and reserves (i.e., basic capital) of at least 3% of its total assets, net of required loan loss allowances. For these purposes, the regulatory capital of a bank is the sum of: (1) the bank’s basic capital; (2) subordinated bonds issued by the bank valued at their placement price for an amount up to 50% of its basic capital, provided that the value of the bonds is required to be decreased by 20% for each year that elapses during the period commencing six years prior to their maturity; and (3) its voluntary allowances for loan losses, for an amount of up to 1.25% of its risk-weighted assets. Santander-Chile does not have goodwill, but if it did, this value would be required to be deducted from regulatory capital. When calculating risk weighted assets, we also include off-balance sheet contingent loans. The merger of Old Santander Chile and Santiago on August 1, 2002 required a special regulatory pre-approval of the SBIF, which was granted on May 16, 2002. The resolution granting this pre-approval imposed a regulatory capital to risk weighted assets ratio of 12% for the merged bank. This requirement was reduced to 11% by the SBIF effective January 1, 2005. For purposes of weighing the risk of a bank’s assets, the General Banking Law considers five different categories of assets, based on the nature of the issuer, the availability of funds, and the nature of the assets and the existence of collateral securing such assets.

 

The following table sets forth our consolidated and risk-weighted assets and regulatory capital as of December 31, 2013 and 2012 as required by the SBIF.

 

 

Consolidated assets as of

Risk-weighted assets(1)

 
 

December 31,
2013

December 31,
2012

December 31,
2013

December 31,
2012

  (Ch$ million)  
Asset Balance (Net of allowances)          
Cash and deposits in bank 1,571,810 1,250,414 - -  
Unsettled transactions 604,077 520,267 66,672 75,429  
Trading investments 287,567 338,287 40,924 21,713  
Investments under resale agreements 17,469 6,993 3,494 6,993  
Financial derivative contracts(4) 1,008,026 937,291 862,810 830,133  
Interbank loans 125,395 90,527 25,079 18,105  
Loans and accounts receivables from customers 20,327,021 18,325,957 18,071,792 16,205,004  
Available for sale investments 1,700,993 1,826,158 238,835 200,285  
Investments in other companies 9,681 7,614 9,681 7,614  
Intangibles assets 66,703 87,347 66,703 87,347  
Property, plant and equipment 180,215 162,214 180,215 162,214  
Current taxes 1,643 10,227 164 1,023  
Deferred taxes 230,215 186,407 23,022 18,641  
Other assets 400,025 655,217 346,533 402,547  
Off-balance sheet assets          
Contingent loans 3,436,773 3,201,028 2,013,057 1,903,368  
Total 29,967,613 27,605,948 21,948,981 19,940,416  

 

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Ratio

 

December 31,
2013

December 31,
2012

December 31,
2013

December 31,
2012

  (Ch$ million) % %
Basic capital(2) 2,325,678 2,134,778 7.76 7.73
Regulatory capital(3) 3,033,741 2,734,434 13.82 13.71

 

 

(1)As required by local regulations.

 

(2)As a percentage of total assets.

 

(3)As a percentage of risk weighted assets (BIS ratio).

 

(4)Include note to indicate that derivatives are shown as required by Chapter 12-1 RAN.

 

In line with the future adoption of Basel III regulations in Chile, the SBIF has recently discussed increasing the minimum regulatory capital ratio from 8% to 10.5%, which would require an amendment to the General Banking Law. Although we currently have a regulatory capital ratio of 13.82%, this change could require us to inject additional capital into our business in the future. According to initial estimates of the impact of market risk on regulatory capital, published by the SBIF, our regulatory capital to risk-weighted assets, net of loan loss allowance and deductions, including an initial estimate of the adjustments for market risk set forth under Basel III was 12.57% as of December 31, 2013 the latest data available. No assurance can be given that these changes will not have a material impact on our capitalization ratio.

 

Financial Investments

 

Financial assets are classified into the following specified categories: financial assets trading investments “at fair value through profit or loss” (FVTPL), “held to maturity” investments, “available for sale investments” (AFS) financial assets and “loans and accounts receivable from customers.” The classification depends on the nature and purpose of the financial assets and is determined at the time of initial recognition. All regular way purchases or sales of financial assets are recognised and derecognised on a trade date basis. Regular way purchases or sales are purchases or sales of financial assets that require delivery of assets within the time frame established by regulation or convention in the marketplace.

 

Effective interest method

 

The effective interest method is a method of calculating the amortised cost of a debt instrument and of allocating interest income over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash receipts (including all fees and points paid or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through the expected life of the debt instrument, or, where appropriate, a shorter period, to the net carrying amount on initial recognition.

 

Income is recognised on an effective interest basis for debt instruments other than those financial assets classified as at fair value through profit or loss.

 

Financial assets at FVTPL - Trading investments

 

Financial assets are classified as at FVTPL when the financial asset is either held for trading or it is designated as at fair value through profit or loss.

 

A financial asset is classified as held for trading if:

 

·it has been acquired principally for the purpose of selling it in the near term; or

 

·on initial recognition it is part of a portfolio of identified financial instruments that the Bank manages together and has a recent actual pattern of short-term profit-taking; or

 

·it is a derivative that is not designated and effective as a hedging instrument.

 

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A financial asset other than a financial asset held for trading may be designated as at FVTPL upon initial recognition if:

 

·such designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise; or

 

·the financial asset forms part of a group of financial assets or financial liabilities or both, which is managed and its performance is evaluated on a fair value basis, in accordance with the Bank's documented risk management or investment strategy, and information about the grouping is provided internally on that basis; or

 

·it forms part of a contract containing one or more embedded derivatives, and IAS 39 permits the entire combined contract to be designated as at FVTPL.

 

Financial assets at FVTPL are stated at fair value, with any gains or losses arising on remeasurement recognised in profit or loss. The net gain or loss recognised in profit or loss incorporates any dividend or interest earned on the financial asset and is included in the ‘net profit (loss) from financial operations' line item

 

Held to maturity investments

 

Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturity dates that the Bank has the positive intent and ability to hold to maturity. Subsequent to initial recognition, held-to-maturity investments are measured at amortised cost using the effective interest method less any impairment.

 

Available for sale investments (AFS investments)

 

AFS investments are non-derivatives that are either designated as AFS or are not classified as (a) loans and accounts receivable from customers, (b) held-to-maturity investments or (c) financial assets at fair value through profit or loss (trading investments).

 

Financial instruments held by the Bank that are traded in an active market are classified as AFS and are stated at fair value at the end of each reporting period. The Bank also has investments in financial instruments that are not traded in an active market but that are also classified as AFS investments and stated at fair value at the end of each reporting period (because the directors consider that fair value can be reliably measured). Changes in the carrying amount of AFS monetary financial assets relating to changes in foreign currency rates, interest income calculated using the effective interest method and dividends on AFS equity investments are recognised in profit or loss. Other changes in the carrying amount of available for sale investments are recognised in other comprehensive income and accumulated under the heading of Valuation Adjustment. When the investment is disposed of or is determined to be impaired, the cumulative gain or loss previously accumulated in the investments revaluation reserve is reclassified to profit or loss.

 

Dividends on AFS equity instruments are recognised in profit or loss when the Bank's right to receive the dividends is established.

 

The fair value of AFS monetary financial assets denominated in a foreign currency is determined in that foreign currency and translated as the described in f) above. The foreign exchange gains and losses that are recognised in profit or loss are determined based on the amortised cost of the monetary asset.

 

AFS equity investments that do not have a quoted market price in an active market and whose fair value cannot be reliably measured and derivatives that are linked to and must be settled by delivery of such unquoted equity investments are measured at cost less any identified impairment losses at the end of each reporting period.

 

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a) Trading

 

 

As of December 31,

 

2013

2012

2011

  (in millions of Ch$)
Central Bank and Government Securities      
Chilean Central Bank bonds 75,577 267,008 311,503
Chilean Central Bank notes   100 3,397 60,233
Other Chilean Central Bank and government securities 189,962 48,160 15,789
Subtotal 265,639 318,565 387,525
Other Chilean Securities      
Time deposits in Chilean financial institutions - 3,531 -
Mortgage bonds of Chilean financial institutions - - -
Chilean financial institutions bonds 10,042 - -
Chilean corporate bonds 2,229 - -
Other Chilean securities - - -
Subtotal 12,271 3,531 -
Foreign securities      
Foreign Financial Securities - - -
Other foreign financial instruments - - -
Subtotal - - -
Investments in mutual funds - - -
Funds managed by related entities 9,657 16,191 22,238
Subtotal 9,657 16,191 22,238
       
Total 287,567 338,287 409,763
         

 

b) Available for sale

 

 

As of December 31,

 

2013

2012

2011

  (in millions of Ch$)
Central Bank and Government Securities      
Chilean Central Bank bonds 364,821 712,278 570,573
Chilean Central Bank notes 1,078 8,270 563,114
Other Chilean Central Bank and government securities 146,295 296,010 173,839
Subtotal 512,194 1,016,558 1,307,526
Other Chilean Securities      
Time deposits in Chilean financial institutions 1,011,354 756,136 275,022
Mortgage bonds of Chilean financial institutions 33,856 37,319 66,806
Chilean financial institution bonds - - -
Chilean corporate bonds - - -
Other Chilean securities - 321 319
Subtotal 1,045,210 793,776 342,147
Foreign Financial Securities      
Central Bank and Government Foreign Securities 143,589 - -
Other Foreign financial securities - 15,824 11,638
Subtotal 143,589 15,824 11,638
       
Total 1,700,993 1,826,158 1,661,311

 

c) Held-to-maturity

 

No financial investments were classified as held-to-maturity as of December 31, 2013, 2012 or 2011.

 

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The following table sets forth an analysis of our investments as of December 31, 2013 by remaining maturity and the weighted average nominal rates of such investments.

 

 

Within
one year

Weighted
average
Nominal
Rate

After one
year but
within
five years

Weighted
average
Nominal
Rate

After five
years but
within
ten years

Weighted
average
Nominal
Rate

After ten
years

Weighted
average
Nominal
Rate

Total

Weighted
average
Nominal
Rate

  (in millions of Ch$ , except rates)
Trading                    
Central Bank and Government Securities                    
Central Bank bonds 361 5.1 68,896 2.1 6,320 4.0 - - 75,577 2.2
Central Bank notes 17 1.9 83 2.4 - - - - 100 2.3
Central Bank and government securities - - 129,658 2.4 60,304 2.7 - - 189,962 2.5
Subtotal 378 - 198,637 - 66,624 - - - 265,639 -
Other Chilean Securities                    
Time deposits in Chilean financial institutions - - - - - - - - - -
Mortgage bonds of Chilean financial institutions - - - - - - - - - -
Chilean financial institutions bonds - - 2,742 3.2 7,300 3.4 - - 10,042 3.4
Chilean corporate bonds - - 2,229 2.9 - - - - 2,229 0.8
Other Chilean securities - - - - - - - - - -
Subtotal - - 4,971 - 7,300 - - - 12,271 -
Investment in mutual funds                    
Mutual funds administered by related parties 9,657 - - - - - - - 9,657 -
Subtotal 9,657 - - - - - - - 9,657 -
Total 10,035 - 203,608 - 73,924 - - - 287,567 -

 

 

Within
one year

Weighted
average
Nominal
Rate

After one
year but
within
five years

Weighted
average
Nominal
Rate

After five
years but
within ten
years

Weighted
average
Nominal
Rate

After ten
years

Weighted
average
Nominal
Rate

Total

Weighted
average
Nominal
Rate

  (in millions of Ch$ , except rates)
Available for sale                    
Central Bank and Government Securities                    
Central Bank bonds 73,613 4.6 181,906 4.3 109,302 4.6 - - 364,821 4.4
Central Bank notes 214 2.1 864 2.9 - - - - 1,078 2.7
Central Bank and government securities 10,815 4.5 91,007 4.5 44,273 5.1 201 3.4 146,295 4.7
Subtotal 84,642 - 273,777 - 153,575 - 201 - 512,194 -
Other Chilean Securities                    
Time deposits in Chilean financial institutions 1,011,354 1.1 - - - - - - 1,011,354 1.1
Mortgage bonds of Chilean financial institutions 71 1.5 1,504 3.8 7,943 3.9 24,337 3.9 33,856 3.8
Chilean financial institutions bonds - - - - - - - - - -
Chilean corporate bonds - - - - - - - - - -
Other Chilean securities - - - - - - - - - -
Subtotal 1,011,425 - 1,504 - 7,943 - 24,337 - 1,045,210 -
Other financial securities                    
Central Bank and Government Foreign Securities - - - - 143,589 3.3 - - 143,589 3.3
Other Foreign financial securities - - - - - - - - - -
Subtotal - - - - 143,589 - - - 143,589 -
Total 1,096,067 - 275,281 - 305,107 - 24,538 - 1,700,993 -

 

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Working Capital

 

As a bank, we satisfy our working capital needs through general funding, the majority of which derives from deposits and other borrowings from the public. (See “Item 5. Operating and Financial Review and Prospects—E. Liquidity and Capital Resources—Deposits and Other Borrowings”). In our opinion, our working capital is sufficient for our present needs.

 

Liquidity Management

 

Liquidity management seeks to ensure that, even under adverse conditions, we have access to the funds necessary to cover client needs, maturing liabilities and capital requirements. Liquidity risk arises in the general funding for our financing, trading and investment activities. It includes the risk of unexpected increases in the cost of funding the portfolio of assets at appropriate maturities and rates, the risk of being unable to liquidate a position in a timely manner at a reasonable price and the risk that we will be required to repay liabilities earlier than anticipated.

 

The following table sets forth the balance of our liquidity portfolio managed by our Financial Management Division in the manner in which it is presented to the Asset and Liability Committee (ALCO) and the Board. The ALCO has determined that our liquidity portfolio must be comprised of cash plus assets that can be readily convertible into cash either through the Central Bank window, overnight deposits or instruments or the local secondary market. The management of the Bank’s liquidity portfolio is performed by the Financial Management Division under rules determined by the ALCO.

 

 

December 31, 2013

December 31, 2012

  Ch$ million
Balance as of (1):    
Trading investments 287,567 338,287
Available for sale investments 1,700,993 1,826,158
Encumbered assets (net) (2) (71,896) (151,620)
Net cash (3) 248,073 (195)
Net interbank deposits (4) 984,666 875,537
Total liquidity portfolio 3,149,403 2,888,167

 

 

December 31, 2013

December 31, 2012

  Ch$ million
Average balance as of:    
Trading investments 412,012 488,367
Available for sale investments 1,706,631 2,008,324
Encumbered assets (net) (2) (100,021) (72,399)
Net cash (3) 29,812 89,849
Net interbank deposits (4) 858,699 501,561
Total liquidity portfolio 2,907,133 3,015,702

 

 

(1)The figures used by the Financial Management Division to calculate liquidity portfolio are performed in accordance with the Bank’s local Chilean Bank GAAP financial statements.

 

(2)Assets encumbered through repurchase agreements are deducted from the liquidity portfolio

 

(3)Cash minus reserve requirements

 

(4)Includes overnight deposits in the Central Bank, domestic banks and foreign banks

 

Our general policy is to maintain liquidity adequate to ensure our ability to honor withdrawals of deposits, make repayments of other liabilities at maturity, extend loans and meet our own working capital needs. Our minimum amount of liquidity is determined by the statutory reserve requirements of the Central Bank. Deposits are subject to a statutory reserve requirement of 9% for demand deposits and 3.6% for Chilean peso-, UF- and foreign currency denominated time deposits with a term of less than a year. See “Item 4. Information on the Company—C. Business Overview—Competition—Regulation and Supervision.” The Central Bank has statutory authority to increase these percentages to up to 40% for demand deposits and up to 20% for time deposits. In addition, a 100% special reserve (reserva técnica) applies to demand deposits, deposits in checking accounts, other demand deposits received or

 

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obligations payable on sight and incurred in the ordinary course of business, other than deposits unconditionally payable immediately. This special reserve requirement applies to the amount by which the total of such deposits exceeds 2.5 times the amount of a bank’s regulatory capital. Interbank loans are deemed to have a maturity of more than 30 days, even if payable within the following 10 days.

 

The Central Bank also requires us to comply with the following liquidity limits:

 

·Our total liabilities with maturities of less than 30 days cannot exceed our total assets with maturities of less than 30 days by an amount greater than our capital. This limit must be calculated in local currency and foreign currencies together as one gap.

 

·Our total liabilities with maturities of less than 90 days cannot exceed our total assets with maturities of less than 90 days by more than twice of our capital. This limit must be calculated in local currency and foreign currencies together as one gap.

 

We have set other liquidity limits and ratios that minimize liquidity risk. See “Item 11. Quantitative and Qualitative Disclosures About Market Risk.”

 

Cash Flow

 

The tables below set forth our main sources of cash. The subsidiaries are not an important source of cash flow for us and therefore have no impact on our ability to meet our cash obligations. No legal or economic restrictions exist on the ability of subsidiaries to transfer funds to us in the form of loans or cash dividends as long as these subsidiaries abide by the regulations of the Ley de Sociedad Anónimas regarding loans to related parties and minimum dividend payments. See our Consolidated Statements of Cash Flows in our Audited Consolidated Financial Statements for a detailed breakdown of the Bank’s cash flow.

 

 

Year ended December 31,

 

2013

2012

2011

  Millions of Ch$
Net cash provided by (used in) operating activities 645,166 (1,153,932) 1,556,890

 

Our operating activities generated cash of Ch$645,166 million in 2013. The consumption of cash due to loan growth was more than offset by growth of deposits and other liabilities. In 2012, operating activities consumed cash in an amount of Ch$1,153,932 million. In the fourth quarter of 2011 and first quarter of 2012, the Bank increased its cash position in light of greater market uncertainty abroad. As market conditions improved in the second half of 2012, the ALCO permitted the Financial Management Division to return to more normal levels of liquidity by prepaying costlier liabilities. Loan growth was also a factor in the consumption of cash in operating activities.

 

 

Year ended December 31,

 

2013

2012

2011

  Millions of Ch$
Net cash used in investment activities 30,000 (72,087) (52,095)
       

In 2013, the Bank’s investment activities generated cash in an amount of Ch$30,000 million. This was mainly due to the sale of our asset management business for Ch$90,281 million. In 2012, cash used in investing activities was Ch$72,087 million, mainly due to investments in property, equipment and technology as part of investment programs to modernize and improve the efficiency in retail banking activities.

 

 

Year ended December 31,

 

2013

2012

2011

  Millions of Ch$
Net cash used in financing activities (240,687) (265,258) (289,416)

 

In 2013, 2012 and 2011, the net cash used in financing activities can be explained by the Bank’s annual dividend payment each year partially offset by issuances of subordinated debt in 2013.

 

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Deposits and Other Borrowings

 

The following table sets forth our average balance of liabilities for the years ended December 31, 2013, 2012 and, 2011, in each case together with the related average nominal interest rates paid thereon.

 

 

2013

2012

2011

 

Average
Balance

% of Total
Average
Liabilities

Average
Nominal
Rate

Average
Balance

% of Total
Average
Liabilities

Average
Nominal
Rate

Average
Balance

% of Total
Average
Liabilities

Average
Nominal
Rate

  (millions of Ch$, except percentages)
Interest-bearing liabilities                  
Savings accounts 103,760 0.4% 1.9% 102,420 0.4% 2.5% 103,085 0.4% 3.6%
Time deposits 9,949,401 36.8% 4.5% 9,659,815 38.5% 5.2% 9,107,719 37.7% 4.9%
Central Bank borrowings 221 0.0% 6.3% 4,469 0.0% 5.2% 3,097 0.0% 6.0%
Repurchase agreements 266,883 1.0% 5.6% 369,338 1.5% 4.2% 249,174 1.0% 3.5%
Mortgage finance bonds 102,778 0.4% 8.0% 131,070 0.5% 8.6% 174,224 0.7% 9.2%
Other interest bearing liabilities

6,850,953

25.3%

4.7%

5,927,893

23.6%

5.3%

6,128,052

25.4%

5.2%

Subtotal interest-bearing liabilities 17,273,996 63.9% 4.6% 16,195,005 64.5% 5.3% 15,765,351 65.2% 5.1%
                   
Non-interest bearing liabilities                  
Non-interest bearing deposits 4,620,849 17.1%   4,177,432 16.6%   3,575,544 14.8%  
Derivatives 1,467,723 5.4%   1,141,169 4.5%   1,457,638 6.1%  
Other non-interest bearing liabilities 1,325,975 4.9%   1,395,112 5.6%   1,340,699 5.6%  
Shareholders’ equity 2,349,448 8.7%  

2,187,716

8.8%

 

1,994,487

8.3%

 
Subtotal non-interest bearing liabilities

9,763,995

36.1%

 

8,901,429

35.5%

 

8,368,368

34.8%

 
Total liabilities

27,037,991

100.0%

 

25,096,434

100.0%

 

24,133,719

100.0%

 

 

Our most important source of funding is our deposits. Average time deposits plus non-interest bearing demand deposits represented 53.8% of our average total liabilities and shareholders’ equity in 2013. Our current funding strategy is to continue to utilize all sources of funding in accordance with their costs, their availability and our general asset and liability management strategy. Special emphasis is being placed on lengthening the maturities of funding with institutional clients, diversifying our bond holder base and broadening our core deposit funding. We believe that broadening our deposit base by increasing the number of account holders has created a more stable funding source.

 

Composition of Deposits

 

The following table sets forth the composition of our deposits and similar commitments at December 31, 2013, 2012, 2011, 2010 and 2009.

 

 

2013

2012

2011

2010

2009

  (in millions of Ch$)
Demand deposits and other demand obligations          
Current accounts 4,403,526 4,006,143 3,543,776 3,330,352 2,776,607
Other deposits and demand accounts 569,395 455,315 350,519 368,934 303,495
Other demand obligations 647,842 508,561 519,520 537,148 453,432
Subtotals 5,620,763 4,970,019 4,413,815 4,236,434 3,533,534
Time deposits and other time deposits          
Time deposits 9,567,855 9,008,902 8,816,766 7,154,396 4,219,392
Time saving accounts 104,143 101,702 102,831 103,191 98,985
Other time deposits 3,274 1,609 1,517 1,170 2,856,880
Subtotals 9,675,272 9,112,213 8,921,114 7,258,757 7,175,257
Total deposits and other commitments 15,296,035 14,082,232 13,334,929 11,495,191 10,708,791

 

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Maturity of Interest Bearing Deposits

 

The following table sets forth information regarding the currency and maturity of our interest bearing deposits as of December 31, 2013, expressed in percentages of our total deposits in each currency category. UF-denominated deposits are similar to peso-denominated deposits in all respects, except that the principal is readjusted periodically based on variations in the Chilean consumer price index.

 

 

Ch$

UF

Foreign Currencies

Total

Demand deposits 0.03% 0.14% 0.00% 0.03%
Savings accounts 0.01% 9.95% 0.00% 1.09%
Time deposits:        
Maturing within 3 months 79.54% 50.77% 93.76% 78.68%
Maturing after 3 but within 6 months 13.21% 19.39% 3.88% 12.40%
Maturing after 6 but within 12 months 6.56% 12.14% 0.89% 6.27%
Maturing after 12 months 0.65% 7.61% 1.47% 1.53%
Total time deposits 99.96% 89.91% 100.00% 98.88%
Total deposits 100.00% 100.00% 100.00% 100.00%

 

The following table sets forth information regarding the maturity of our outstanding time deposits in excess of U.S.$100,000 as of December 31, 2013.

 

 

Ch$

UF

Foreign Currencies

Total

  (in millions of Ch$)
Time deposits:        
Maturing within 3 months 5,577,023 525,762 1,425,451 7,528,236
Maturing after 3 but within 6 months 926,479 200,830 58,959 1,186,268
Maturing after 6 but within 12 months 460,167 125,762 13,520 599,449
Maturing after 12 months 45,291 78,820 22,375 146,486
Total time deposits 7,008,960 931,174 1,520,305 9,460,439

 

Short-term Borrowings

 

The principal categories of our short-term borrowings are repurchase agreements and interbank borrowings. The table below presents the amounts outstanding at each year-end indicated and the weighted-average nominal interest rate for each such year by type of short-term borrowing.

 

 

2013

2012

2011

 

Balance

Weighted-
Average
Nominal
Interest Rate

Balance

Weighted-
Average
Nominal
Interest Rate

Balance

Weighted-
Average
Nominal
Interest Rate

  (in millions of Ch$, except percentages)
Obligations arising from repurchase agreements 208,972 0.3% 304,117 0.4% 544,381 0.4%
Obligations with the Central Bank 220 0.5% 398 0.5% 810 0.5%
Loans from domestic financial institutions 500 0.0% - -% - -%
Foreign obligations 1,529,511 0.3% 1,272,994 0.4% 1,740,254 0.5%
Total short-term borrowings 1,739,203 0.3% 1,577,509 0.4% 2,285,445 0.5%

 

The following table shows the average balance and the average nominal rate for each short-term borrowing category for the years indicated.

 

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2013

2012

2011

 

Average
Balance

Average
Nominal
Interest Rate

Average
Balance

Average
Nominal
Interest Rate

Average
Balance

Average
Nominal
Interest Rate

  (in millions of Ch$, except percentages)
Obligations arising from repurchase agreements 266,883 5.6% 369,338 4.2% 249,174 3.5%
Obligations with the Central Bank 221 6.3% 4,469 5.2% 3,097 6.0%
Loans from domestic financial institutions 33,834 4.6% 6,171 3.7% 24,912 3.0%
Foreign obligations 1,543,337 1.0% 1,578,051 0.8% 1,812,802 1.3%
Total short-term borrowings 1,844,275 1.8% 1,958,029 1.4% 2,089,985 1.6%

 

The following table presents the maximum month-end balances of our principal sources of short-term borrowings during the years indicated.

 

 

Maximum
2013 Month-
End Balance 

Maximum
2012 Month-
End Balance

Maximum
2011 Month-
End Balance

  (in millions of Ch$)
Obligations arising from repurchase agreements 471,486 571,211 544,381
Obligations with the Central Bank 370 766 1,241
Loans from domestic financial institutions 251,600 70,000 244,071
Foreign obligations

1,802,127

1,854,398

2,024,146

Total short-term borrowings

2,525,583

2,496,375

2,813,839

 

Total Borrowings

 

 

As of December 31, 2013

 

Long-term

Short-term

Total

  (in millions of Ch$)
Central Bank credit lines for renegotiations of loans (a) - 220 220
Obligations under repurchase agreements - 208,972 208,972
Mortgage finance bonds (b) 6,493 95,174 101,667
Senior bonds (c) 1,603,929 2,586,989 4,190,918
Mortgage bonds(d) 70,339 - 70,339
Subordinated bonds(e) 138,466 697,268 835,734
Borrowings from domestic financial institutions - 500 500
Foreign borrowings(f) 152,146 1,529,511 1,681,657
Other obligations(g) 101,698 88,083 189,781
Total borrowings 2,073,071 5,206,717 7,279,788
         

 

As of December 31, 2012

 

Long-term

Short-term

Total

  (in millions of Ch$)
Central Bank credit lines for renegotiations of loans           -          398          398
Obligations under repurchase agreements           -   304,117   304,117
Mortgage finance bonds     6,863   121,223   128,086
Senior bonds 534,852 3,182,361 3,717,213
Subordinated bonds   16,037   709,953   725,990
Borrowings from domestic financial institutions           -  -  -
Foreign borrowings 164,611 1,272,994 1,437,605
Other obligations

101,335

91,276

192,611

Total borrowings

823,698

5,682,322

6,506,020

 

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As of December 31, 2011

 

Long-term

Short-term

Total

  (in millions of Ch$)
Central Bank credit lines for renegotiations of loans - 810 810
Obligations under repurchase agreements - 544,381 544,381
Mortgage finance bonds 152,536 7,707 160,243
Senior bonds 2,851,785 749,340 3,601,125
Subordinated bonds 725,029 136,842 861,871
Borrowings from domestic financial institutions - - -
Foreign borrowings 179,028 1,740,254 1,919,282
Other obligations

120,521

56,078

176,599

Total borrowings

4,028,899

3,235,412

7,264,311

 

(a) Credit lines for renegotiations of loans

 

Central Bank borrowings include credit lines for the renegotiations of loans and other Central Bank borrowings. The maturities of the outstanding amounts due are as follows:

 

 

As of
December 31,
2013

As of
December 31,
2012

  (in millions of Ch$)
Due within 1 year

220

398

Total

220

398

 

(b) Mortgage finance bonds

 

These bonds are used to finance mortgage loans. Their principal amounts are amortized on a quarterly basis. The range of maturities of these bonds is between five and twenty years. Loans are indexed to UF and pay a yearly interest rate of 5.21% as of December 31, 2013.

 

 

As of
December 31,
2013

  (in millions
of Ch$)
Due within 1 year 6,493
Due after 1 year but within 2 years 9,760
Due after 2 years but within 3 years 8,768
Due after 3 years but within 4 years 9,921
Due after 4 years but within 5 years 12,511
Due after 5 years 54,214
Total mortgage finance bonds 101,667

 

(c) Senior Bonds

 

The following table sets forth, at the dates indicated, our issued senior bonds. The bonds are denominated principally in UFs or U.S. dollars, and are principally used to fund assets with similar durations.

 

 

As of December 31,

 

2013

2012

2011

  (in millions of Ch$)
Senior Bonds in UF 1,964,905 2,025,105 2,001,713
Senior Bonds in U.S.$ 1,658,789 1,269,454 1,268,763
       

 

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As of December 31,

 

2013

2012

2011

  (in millions of Ch$)

 

Senior Bonds in CHF 246,284 90,249 119,394
Senior Bonds in Ch$ 277,530 293,933 211,255
Senior Bonds in CNY 43,410 38,472 -
Total senior bonds 4,190,918 3,717,213 3,601,125

 

The maturities of these bonds are as follows:

 

 

As of 
December 31,
2013

  (in millions
of Ch$)
Due within 1 year 1,603,929
Due after 1 year but within 2 years 674,784
Due after 2 years but within 3 years 338,853
Due after 3 years but within 4 years 321,589
Due after 4 years but within 5 years 154,368
Due after 5 years 1,097,395
Total bonds 4,190,918

 

In 2013, the Bank placed bonds for UF 13,768,000; Ch$ 32,500,000,000; CHF 300,000,000; and U.S.$ 250,000,000 detailed as follows:

 

Series Amount Term Issuance rate Issuance date Series issued amount

Maturity

date

E1 Series UF             2,742,000 5 years 3.5% per annum simple 02-01-2011 UF 4,000,000 02-01-2016
E2 Series UF                952,000 7 years 3.0% per annum simple 01-01-2012 UF 4,000,000 07-01-2018
E3 Series UF             2,244,000 8.5 years 3.5% per annum simple 01-01-2011 UF 4,000,000 07-01-2019
E6 Series UF             3,720,000 10 years 3.5% per annum simple 04-01-2012 UF 4,000,000 04-01-2022
E9 Series UF             2,000,000 10 years 3.5% per annum simple 01-01-2013 UF 2,000,000 01-01-2023
FD Series UF                110,000 5 years 3.0% per annum simple 08-01-2010 UF    110,000 08-01-2015
EC Series UF             2,000,000 10 years 3.5 % per annum simple 11-28-2013 UF 2,000,000 09-01-2023
Total UF UF           13,768,000          
E4 Series CLP    7,500,000,000 5 years 6.75 % per annum simple 06-01-2011 CLP 50,000,000,000 06-01-2016
E8 Series CLP  25,000,000,000 10 years 6.6% per annum simple 11-01-2012 CLP 25,000,000,000 11-01-2022
CLP Total CLP 32,500,000,000          
CHF floating bond CHF      150,000,000 4 years Libor (3 months) + 100 bp 03-28-2013 CHF 150,000,000 03-28-2017
CHF Bond CHF      150,000,000 6 years 1.75% per annum simple 09-26-2013 CHF 150,000,000 09-26-2019
CHF Total CHF     300,000,000          
USD floating bond USD      250,000,000 5 years Libor (3 months) + 100 bp 06-07-2013 USD 250,000,000 06-07-2018
USD Total USD      250,000,000          

 

During 2013, the Bank performed a partial repurchase of bonds for Ch$ 49,245,000,000

 

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(d) Mortgage bonds

 

These bonds are used to finance mortgage loans with certain characteristics such as loan-to-value ratios below 80% and a debt servicing ratio of the client lower than 20%. All outstanding mortgage bonds are UF denominated.

 

The maturities of our mortgage bonds are as follows:

 

  As of December 31,
 

2013

Ch$mn

 

2012

Ch$mn

Due within 1 year -   -
Due after 1 year but within 2 years -   -
Due after 2 year but within 3 years -   -
Due after 3 year but within 4 years -   -
Due after 4 year but within 5 years -   -
Due after 5 years 70,339   -
Total senior bonds 70,339   -

 

In 2013, the Bank issued bonds for UF 3,000,000, detailed as follows:

 

Series Amount Term Issuance rate Issuance
date
Series issued
amount
Maturity
date
BH UF   3,000,000 15 years 3.2% per annum simple 07-31-2013 UF   3,000,000 07-31-2028
Total UF UF   3,000,000          

 

(e) Subordinated bonds

 

The following table sets forth, at the dates indicated, the balances of our subordinated bonds. The following table sets forth, at the dates indicated, our issued subordinated bonds. The bonds are denominated principally in UFs or U.S. dollars, and are principally used to fund the Bank’s mortgage portfolio and are considered to be a part of our regulatory capital.

 

 

As of December 31,

 

2013

2012

2011

  (in millions of Ch$)
Subordinated bonds denominated in U.S.$ 139,802 174,285 316,169
Subordinated bonds linked to the UF 695,932 551,705 545,702
Total subordinated bonds 835,734 725,990 861,871

  

The maturities of these bonds, which are considered long-term, are as follows.

 

 

As of December 31, 2013

  (in millions of Ch$)
Due within 1 year 138,466
Due after 1 year but within 2 years 14,039
Due after 2 years but within 3 years 4,140
Due after 3 years but within 4 years -
Due after 4 years but within 5 years -
Due after 5 years 679,089
Total subordinated bonds 835,734

 

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During 2013, the Bank issued subordinated bonds in an aggregate principal amount of UF 5,900,000. The following chart shows details related to subordinated bond issuances:

 

Series Amount Term Issuance rate Issuance
date
Series issued
amount
Maturity
date
G5 Series UF     1,900,000 20 years 3.9 % per annum simple 04-05-2011 UF 4,000,000 04-01-2031
H1 Series UF     4,000,000 30 years 3.9 % per annum simple 11-04-2011 UF 4,000,000 04-01-2041
Total UF     5,900,000          

 

(f) Foreign borrowings

 

These are short-term and long-term borrowings from foreign banks used to fund our foreign trade business. The maturities of these borrowings are as follows.

 

 

As of
December 31,
2013

  (in millions of Ch$)
Due within 1 year 1,529,511
Due after 1 year but within 2 years 152,146
Due after 2 years but within 3 years -
Due after 3 years but within 4 years -
Due after 5 years -
Total loans from foreign financial institutions 1,681,657

 

(f) Other obligations

 

Other obligations are summarized as follows:

 

 

As of
December 31,
2013

  MCh$
Long term obligations  
Due after 1 years but within 2 years 3,389
Due after 2 years but within 3 years 2,389
Due after 3 years but within 4 years 3,045
Due after 4 years but within 5 years 20,862
Due after 5 years 58,398
Long-term financial obligations subtotals 88,083
   
Short term obligations:  
Amounts due to credit card operators 97,027
Acceptance of letters of credit 741
Other long-term financial obligations, short-term portion 3,930
Short-term financial obligations subtotals 101,698
   
Other financial obligations totals 189,781

 

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Other Off-Balance Sheet Arrangements and Commitments

 

In the ordinary course of our business, we are party to transactions with off-balance sheet risk in the normal course of our business. These transactions expose us to credit risk in addition to amounts recognized in the consolidated financial statements. The most important off-balance sheet item is contingent loans. Contingent loans consist of guarantees granted by us in Ch$, UF and foreign currencies (principally U.S.$), unused letters of credit and commitments to extend credit such as overdraft protection and credit card lines of credit. Such commitments are agreements to lend to a customer at a future date, subject to the customer compliance with the contractual terms. Since a substantial portion of these commitments is expected to expire without being drawn upon, the total amount of commitments does not necessarily represent our actual future cash requirements. We use the same credit policies in making commitments to extend credit as we do for granting loans. In the opinion of our management, our outstanding commitments do not represent an unusual credit risk.

 

The following table presents the Bank’s outstanding contingent loans as of December 31, 2013, 2012 and 2011:

 

 

As of December 31,

 

2013

2012

2011

  (in millions of Ch$)
Issued and documented letters of credit 218,032 199,420 184,649
Confirmed foreign letters of credit 127,600 113,878 52,889
Documented guarantees 1,212,799 1,046,114 920,986
Other guarantees 181,416 139,059 147,081
Subtotals 1,739,847 1,498,471 1,305,605
Lines of credit with immediate availability 5,141,831 4,933,335 4,673,525
Other irrevocable obligation 47,376 63,828 95,150
Totals 6,929,054 6,495,634 6,074,280

 

Asset and Liability Management

 

Please refer to “Item 11. Quantitative and Qualitative Disclosures about Market Risk” for information regarding our policies with respect to asset and liability management.

 

Capital Expenditures

 

The following table reflects capital expenditures in each of the three years ended December 31, 2013, 2012 and 2011:

 

 

Year Ended December 31,

 

2013

2012

2011

  (in millions of Ch$)
Land and Buildings 17,470 17,177 8,326
Machinery, Systems and Equipment 20,171 14,570 8,503
Furniture, Vehicles, Other(1) 3,148 4,991 9,860
Total 40,789 36,738 26,689

 

 

(1)Includes assets ceded under operating leases.

 

The increase in capital expenditures in 2013 was mainly due to higher investments in IT hardware and software, and to refurbish branches as we launched the Santander Select branch model and we also closed or transformed 16 Santander Banefe branches.

 

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F. Selected Statistical Information

 

The following information is included for analytical purposes and should be read in conjunction with our Audited Consolidated Financial Statements, as well as the discussion in this “Item 5. Item 5. Operating and Financial Review and Prospects.” The UF is linked to, and is adjusted daily to reflect changes in, the previous month’s Chilean consumer price index. See “Item 5. Operating and Financial Review and Prospects—C. Operating Results—Impact of Inflation.”

 

Average Balances, Income Earned from Interest-Earning Assets and Interest Paid on Interest-Bearing Liabilities

 

The average balances for interest-earning assets and interest-bearing liabilities, including interest and readjustments received and paid, have been calculated on the basis of daily balances for us on an unconsolidated basis. Such average balances are presented in Chilean pesos, UFs and in foreign currencies (principally U.S. dollars). Figures from our subsidiaries have been calculated on the basis of monthly balances. The average balances of our subsidiaries, except Santander S.A. Agente de Valores, have not been categorized by currency. As such it is not possible to calculate average balances by currency for such subsidiaries on the basis of daily, weekly or monthly balances.

 

The nominal interest rate has been calculated by dividing the amount of interest and principal readjustment due to changes in the UF index (gain or loss) during the period by the related average balance, both amounts expressed in constant pesos. The nominal rates calculated for each period have been converted into real rates using the following formulas:

 

 

Where:

 

Rp = real average rate for peso-denominated assets and liabilities (in Ch$ and UF) for the period;
     
Rd = real average rate for foreign currency-denominated assets and liabilities for the period;
     
Np = nominal average rate for peso-denominated assets and liabilities for the period;
     
Nd = nominal average rate for foreign currency-denominated assets and liabilities for the period;
     
D = devaluation rate of the Chilean peso to the U.S. dollar for the period; and
     
I = inflation rate in Chile for the period (based on the variation of the Chilean Consumer Price Index).

 

The real interest rate can be negative for a portfolio of peso-denominated loans when the inflation rate for the period is higher than the average nominal rate of the loan portfolio for the same period. A similar effect could occur for a portfolio of foreign currency denominated loans when the inflation rate for the period is higher than the sum of the devaluation rate for the period and the corresponding average nominal rate of the portfolio.

 

The formula for the average real rate for foreign currency denominated assets and liabilities (Rd) reflects a gain or loss in purchasing power caused by the difference between the devaluation rate of the Chilean peso and the inflation rate in Chile during the period. The following example illustrates the calculation of the real interest rate for a dollar-denominated asset bearing a nominal annual interest rate of 10.0% (Nd = 0.10), assuming a 5.0% annual devaluation rate (D = 0.05) and a 12.0% annual inflation rate (I = 0.12):

 

 

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In the example, since the inflation rate was higher than the devaluation rate, the real rate is lower than the nominal rate in dollars. If, for example, the annual devaluation rate were 15.0%, using the same numbers, the real rate in Chilean pesos would be 12.9%, which is higher than the nominal rate in U.S. dollars. Using the same numbers, if the annual inflation rate were greater than 15.5%, the real rate would be negative.

 

Foreign exchange gains or losses on foreign currency-denominated assets and liabilities are not included in interest income or expense. Similarly, interest on the available for sale investment portfolio does not include trading or mark-to-market gains or losses on these investments. Interest is not recognized on non-performing loans. Non-performing loans that are past-due for 90 days or less have been included in each of the various categories of loans, and therefore affect the various averages. Non-performing loans consist of loans as to which either principal or interest is past-due (i.e., non-accrual loans) and restructured loans earning no interest.

 

Included in interbank deposits are checking accounts maintained in the Central Bank and foreign banks. Such assets have a distorting effect on the average interest rate earned on total interest-earning assets because currently balances maintained in Chilean peso amounts do not earn interest, and the only balances held in a foreign currency that earn interest are those maintained in U.S. dollars, but those only earn interest on the amounts that are legally required to be held for liquidity purposes. Additionally, this account includes interest earned by overnight investments. Consequently, the average interest earned on such assets is comparatively low. We maintain these deposits in these accounts to comply with statutory requirements and to facilitate international business, rather than to earn income.

 

The following tables show, by currency of denomination, average balances and, where applicable, interest amounts and real rates for our assets and liabilities for the years ended December 31, 2013, 2012 and 2011.

 

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Year ended December 31,

 

2013

2012

2011

 

Average
Balance

Interest
Earned

Average
Real Rate

Average
Nominal
Rate

Average
Balance

Interest
Earned

Average
Real Rate

Average
Nominal
Rate

Average
Balance

Interest
Earned

Average
Real Rate

Average
Nominal
Rate

  (in millions of Ch$, except for rate data)
ASSETS                        
Interest-earning assets                        
Deposits in Central Bank                        
Ch$ 246,757 4,092 (0.7%) 1.7% 528,682 18,346 2.0% 3.5% 497,897 16,005 (1.2%) 3.2%
UF –% –% –% –% –% –%
Foreign currencies

–%

–%

–%

–%

–%

–%

Subtotal

246,757

4,092

(0.7%)

1.7%

528,682

18,346

2.0%

3.5%

497,897

16,005

(1.2%)

3.2%

Financial investments                        
Ch$ 1,067,737 68,060 3.9% 6.4% 1,593,870 82,257 3.6% 5.2% 1,704,483 71,129 (0.3%) 4.2%
UF 434,485 14,945 1.0% 3.4% 132,209 10,961 6.7% 8.3% 220,986 21,971 5.3% 9.9%
Foreign currencies

523,584

2,013

7.4%

0.4%

593,645

636

(9.5%)

0.1%

854,965

(25,201)

3.5%

(2.9%)

Subtotal

2,025,806

85,018

4.2%

4.2%

2,319,724

93,854

0.4%

4.0%

2,780,434

67,899

1.3%

2.5%

Commercial Loans                        
Ch$ 5,474,890 496,055 6.5% 9.1% 4,874,036 559,194 9.8% 11.5% 4,491,613 409,074 4.5% 9.2%
UF 3,689,570 250,748 4.3% 6.8% 3,746,119 261,493 5.4% 7.0% 3,268,257 272,236 3.7% 8.4%
Foreign currencies

2,645,594

57,157

9.3%

2.2%

1,907,824

53,175

(7.0%)

2.8%

1,662,095

44,586

9.5%

2.7%

Subtotal

11,810,054

803,960

6.4%

6.8%

10,527,979

873,862

5.2%

8.3%

9,421,965

725,896

5.1%

7.8%

Consumer loans                        
Ch$ 3,196,286 607,136 16.2% 19.0% 2,735,628 525,209 17.4% 19.2% 2,526,772 539,961 16.2% 21.4%
UF 100,042 9,951 7.4% 9.9% 120,620 11,570 8.0% 9.6% 96,286 9,722 5.4% 10.1%
Foreign currencies

22,187

1

7.0%

–%

16,009

(9.6%)

-%

14,374

6.6%

–%

Subtotal

3,318,515

617,088

15.9%

18.6%

2,872,257

536,779

16.9%

18.7%

2,637,432

549,683

15.8%

20.9%

Mortgage loans                        
Ch$ 31,403 2,267 4.7% 7.2% 28,170 2,236 6.4% 7.9% 27,811 2,626 4.8% 9.4%
UF 5,554,152 356,304 4.0% 6.4% 5,157,859 363,496 5.5% 7.0% 4,800,402 397,408 3.7% 8.3%
Foreign currencies

–%

–%

-%

-%

–%

–%

Subtotal

5,585,555

358,571

4.0%

6.4%

5,186,029

365,732

5.5%

7.2%

4,828,213

400,034

3.7%

8.3%

Interbank Loans                        
Ch$ 5,102 195 1.4% 3.8% 214 (1.5%) -% 73,505 3,486 0.3% 4.7%
UF –% –% -% -% –% –%
Foreign currencies

3

7.0%

–%

129,581

790

(9.0%)

0.6%

5,206

6.6%

–%

Subtotal

5,105

195

1.4

3.8%

129,795

790

(9.0%)

0.6%

78,711

3,486

0.7%

4.4%

Investments under agreements to resell                        
Ch$ 31,446 2,050 4.1% 6.5% 2,580 163 4.8% 6.3% 23,993 3,678 10.4% 15.3%
UF 90 5 3.1% 5.6% 17,900 1,074 4.4% 6.0% 35,009 1,949 1.1% 5.6%
Foreign currencies

–%

–%

-%

-%

–%

–%

Subtotal

31,536

2,055

4.1%

6.5%

20,480

1,237

4.5%

6.0%

59,002

5,627

4.9%

9.5%

Threshold                        
Ch$ –% –% 2 - (1.5%) -% –% –%
UF –% –% - - -% -% –% –%
Foreign currencies

244,407

225

7.1%

0.1%

35,142

353

(8.7%)

1.0%

51,385

105

6.8%

0.2%

Subtotal

244,407

225

7.1%

0.1%

35,144

353

(8.7%)

1.0%

51,385

105

6.8%

0.2%

Total interest-earning assets                        
Ch$ 10,053,621 1,179,855 9.1% 11.7% 9,763,182 1,187,405 10.5% 12.2% 9,346,074 1,045,959 6.5% 11.2%
UF 9,778,339 631,953 4.0% 6.5% 9,174,707 648,594 5.5% 7.1% 8,420,940 703,286 3.7% 8.4%
Foreign currencies

3,435,775

59,396

8.8%

1.7%

2,682,201

54,954

(7.7%)

2.0%

2,588,025

19,490

7.4%

0.8%

Subtotal

23,267,735

1,871,204

6.9%

8.0%

21,620,090

1,890,353

6.1%

8.8%

20,355,039

1,768,735

5.5%

8.7%

 

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Year ended December 31,

 

2013

2012

2011

 

Average
Balance

Interest
Earned

Average
Real Rate

Average
Nominal
Rate

Average
Balance

Interest
Earned

Average
Real Rate

Average
Nominal
Rate

Average
Balance

Interest
Earned

Average
Real Rate

Average
Nominal
Rate

  (in millions of Ch$, except for rate data)
ASSETS                        
Non-interest earning assets                        
Cash                        
Ch$ 678,021   544,044 448,889
UF  
Foreign currencies

74,779

 

17,304

16,275

Subtotal

752,800

 

561,348

465,164

Allowance for loan losses                        
Ch$ (625,960)   (582,581) (535,656)
UF  
Foreign currencies

 

Subtotal

(625,960)

 

(582,581)

(535,656)

Property, plant and equipment                        
Ch$ 131,372   174,948 159,813
UF   40
Foreign currencies

 

Subtotal

131,372

 

174,948

159,853

Derivatives                      
Ch$ 1,686,654   1,334,464 1,824,381
UF   (178,373)
Foreign currencies

2,459

 

(26,517)

(39,820)

Subtotal

1,689,113

 

1,307,847

1,606,188

Financial investments trading(1)                        
Ch$ 215,003   185,018 203,886
UF 166,124   257,719 436,435
Foreign currencies

86

 

4

9,791

Subtotal

381,213

 

442,741

650,112

Other assets                        
Ch$ 952,902   975,585 979,549
UF 64,511   69,937 100,291
Foreign currencies

424,305

 

526,419

353,179

Subtotal

1,441,718

 

1,571,941

1,433,019

Total noninterest earning assets                        
Ch$ 3,037,992   2,631,478 3,080,862
UF 230,635   327,656 358,393
Foreign currencies

501,629

 

517,210

339,425

Total

3,770,256

 

3,476,344

3,778,680

TOTAL ASSETS                        
Ch$ 13,091,613 1,179,855 12,394,660 1,187,405 12,426,936 1,045,959
UF 10,008,974 631,953 9,502,363 648,594 8,779,333 703,286
Foreign currencies

3,931,404

59,396

3,199,411

54,954

2,927,450

19,490

Total

27,037,991

1,871,204

 

 

25,096,434

1,890,953

 

 

24,133,719

1,768,735

 

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Year ended December 31,

 

2013

2012

2011

 

Average
Balance

Interest
Paid

Average
Real Rate

Average
Nominal
Rate

Average
Balance

Interest
Paid

Average
Real Rate

Average
Nominal
Rate

Average
Balance

Interest
Paid

Average
Real Rate

Average
Nominal
Rate

  (in millions of Ch$, except for rate data)
LIABILITIES AND SHAREHOLDERS’ EQUITY                        
Interest-bearing liabilities                        
Savings accounts                        
Ch$ 1,105 3 (2.0%) 0.3% 1,015 2 (1.3%) 0.2% 1,092 3 (4.0%) 0.3%
UF 102,655 1,906 (0.5%) 1.9% 101,405 2,537 1.0% 2.5% 101,993 3,712 (0.8%) 3.6%
Foreign currencies

–%

–%

-%

-%

-%

-%

Subtotal

103,760

1,909

(0.5%)

1.9%

102,420

2,539

1.0%

2.5%

103,085

3,715

0.8%

3.6%

Time deposits                        
Ch$ 7,148,978 386,545 3.0% 5.4% 6,383,384 384,895 4.5% 6.0% 5,187,931 288,282 1.1% 5.6%
UF 819,695 57,379 4.5% 7.0% 1,430,807 109,163 6.0% 7.6% 2,086,118 143,899 2.4% 6.9%
Foreign currencies

1,980,728

6,061

7.3%

0.3%

1,845,624

9,048

(9.1%)

0.5%

1,833,670

13,392

7.4%

0.7%

Subtotal

9,949,401

449,985

4.0%

4.5%

9,659,815

503,106

2.1%

5.2%

9,107,719

445,573

2.7%

4.9%

Central Bank borrowings                        
Ch$ –% –% 4,070 218 3.8% 5.4% 2,094 177 3.8% 8.5%
UF 221 14 3.9% 6.3% 399 14 2.0% 3.5% 1,003 8 (3.5%) 0.8%
Foreign currencies

–%

–%

-%

-%

–%

–%

Subtotal

221

14

3.9%

6.3%

4,469

232

3.6%

5.2%

3,097

185

1.4%

6.0%

Repurchase agreements                        
Ch$ 258,971 15,089 3.4% 5.8% 360,538 15,326 2.7% 4.3% 214,930 7,922 (0.7%) 3.7%
UF –% –% –% –% 18,564 808 (0.1%) 4.4%
Foreign currencies

7,912

9

7.1%

0.1%

8,800

73

(8.8%)

0.8%

15,680

31

6.8%

0.2%

Subtotal

266,883

15,098

3.5%

5.6%

369,338

15,399

2.4%

4.2%

249,174

8,761

(0.2%)

3.5%

Mortgage finance bonds                        
Ch$ –% –% -% -% –% –%
UF 102,778 8,235 5.5% 8.0% 131,070 11,254 7.0% 8.6% 174,224 16,027 4.6% 9.2%
Foreign currencies

–%

–%

-%

-%

–%

–%

Subtotal

102,778

8,235

5.5%

8.0%

131,070

11,254

7.0%

8.6%

174,224

16,027

4.6%

9.2%

Other interest-bearing liabilities                        
Ch$ 393,354 62,642 13.2% 15.9% 395,033 39,171 8.3% 9.9% 344,561 64,171 13.6% 18.6%
UF 2,654,931 150,770 3.2% 5.7% 2,570,059 157,727 4.6% 6.1% 2,427,992 223,895 4.6% 9.2%
Foreign currencies

3,802,668

105,789

10.0%

2.8%

2,962,081

118,791

(5.9%)

4.0%

3,355,499

34,108

7.7%

1.0%

Subtotal

6,850,953

319,201

7.5%

4.7%

5,927,893

315,689

(0.4%)

5.3%

6,128,052

322,174

6.8%

5.2%

Total interest-bearing liabilities                        
Ch$ 7,802,408 464,279 3.5% 6.0% 7,144,040 439,612 4.6% 6.2% 5,750,608 360,555 1.8% 6.3%
UF 3,680,280 218,304 3.5% 5.9% 4,233,740 280,695 5.1% 6.6% 4,809,894 388,349 3.5% 8.1%
Foreign currencies

5,791,308

111,859

9.1%

1.9%

4,817,225

127,912

(7.2%)

2.7%

5,204,849

47,531

7.6%

0.9%

Total

17,273,996

794,442

5.4%

4.6%

16,195,005

848,219

1.2%

5.3%

15,765,351

796,435

4.2%

5.1%

 

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Year ended December 31,

 

2013

2012

2011

 

Average
Balance

Interest
Paid

Average
Real Rate

Average
Nominal
Rate

Average
Balance

Interest
Paid

Average
Real Rate

Average
Nominal
Rate

Average
Balance

Interest
Paid

Average
Real Rate

Average
Nominal
Rate

  (in millions of Ch$, except for rate data)
NON-INTEREST-BEARING LIABILITIES                        
Non-interest bearing demand deposits                        
Ch$ 4,520,789 4,150,121 3,546,165
UF 32,787 23,047 17,115
Foreign currencies

67,273

4,264

12,264

Subtotal

4,620,849

4,177,432

3,575,544

Derivatives                        
Ch$ 1,466,096 1,140,913 1,389,878
UF 35,145
Foreign currencies

1,627

256

32,615

Subtotal

1,467,723

1,141,169

1,457,638

Other non-interest-bearing liabilities                        
Ch$ 615,977 621,920 637,053
UF 247,400 204,532 279,367
Foreign currencies

462,598

568,660

424,279

Subtotal

1,325,975

1,395,112

1,340,699

Shareholders’ Equity                        
Ch$ 2,349,448 2,187,716 1,994,487
UF
Foreign currencies

Subtotal

2,349,448

2,187,716

1,994,487

Total non-interest-bearing liabilities and shareholder’s equity                        
Ch$ 8,952,310 8,100,670 7,567,583
UF 280,187 227,579 331,627
Foreign currencies

531,498

573,180

469,158

Subtotal

9,763,995

8,901,429

8,368,368

TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY                        
Ch$ 16,754,718 464,279 15,244,710 439,612 13,318,191 360,555
UF 3,960,467 218,304 4,461,319 280,695 5,141,521 388,349
Foreign currencies

6,322,806

111,859

5,390,405

127,912

5,674,007

47,531

Total

27,037,991

794,442

25,096,434

848,219

24,133,719

796,435

 

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Changes in Net Interest Revenue and Interest Expense: Volume and Rate Analysis

 

The following table allocates, by currency of denomination, changes in our net interest revenue and interest expense between changes in the average volume of interest-earning assets and interest-bearing liabilities and changes in their respective nominal interest rates for 2013 compared to 2012 and 2012 compared to 2011. Volume and rate variances have been calculated based on movements in average balances over the period and changes in nominal interest rates on average interest-earning assets and average interest-bearing liabilities.

 

 

Increase (Decrease) from 2012 to 2013
Due to Changes in

Increase (Decrease) from 2011 to 2012
Due to Changes in

 

Volume

Rate

Rate and
Volume

Net Change
from 2012
to 2013

Volume

Rate

Rate and
Volume

Net Change
from 2011
to 2012

ASSETS                
Interest-earning assets                
Deposits in Central Bank                
Ch$ (9,867) (9,516) 5,129 (14,254) 937 1,369 35 2,341
UF
Foreign currencies

Total

(9,867)

(9,516)

5,129

(14,254)

937

1,369

35

2,341

Financial investments                
Ch$ (27,359) 19,126 (5,964) (14,197) (4,824) 17,296 (1,344) 11,128
UF 25,089 (6,478) (14,627) 3,984 (8,824) (3,571) 1,385 (11,010)
Foreign currencies

(70)

1,781

(334)

1,377

7,717

26,070

(7,950)

25,837

Total

(2,340)

14,429

(20,925)

(8,836)

(5,931)

39,795

(7,909)

25,955

Commercial loans                
Ch$ 69,098 (116,977) (15,260) (63,139) 39,470 98,926 11,724 150,120
UF (3,958) (7,492) 705 (10,745) 40,661 (45,235) (6,169) (10,743)
Foreign currencies

20,658

(11,447)

(5,229)

3,982

6,650

1,677

262

8,589

Total

85,798

(135,916)

(19,784)

(69,902)

86,781

55,368

5,817

147,966

Consumer loans                
Ch$ 88,446 (5,471) (1,048) 81,927 44,621 (54,832) (4,541) (14,752)
UF (1,975) 362 (6) (1,619) 2,454 (482) (124) 1,848
Foreign currencies

1

1

Total

86,471

(5,109)

(1,053)

80,309

47,075

(55,314)

(4,665)

(12,904)

Mortgage loans                
Ch$ 255 (197) (27) 31 33 (418) (5) (390)
UF 27,741 (32,555) (2,378) (7,192) 30,826 (61,248) (3,490) (33,912)
Foreign currencies

Total

27,996

(32,752)

(2,405)

(7,161)

30,859

(61,666)

(3,495)

(34,302)

Interbank loans                
Ch$ 8 187 195 (3,476) (3,486) 3,476 (3,486)
UF
Foreign currencies

(777)

(777)

764

(790)

4

35

751

790

Total

(777)

(769)

951

(595)

(3,472)

(3,451)

4,227

(2,696)

Investments under agreements to resell                
Ch$ 1,819 5 63 1,887 (3,278) (2,161) 1,924 (3,515)
UF (1,069) (72) 72 (1,069) (954) 144 (65) (875)
Foreign currencies

Total

750

(67)

135

818

(4,232)

(2,017)

1,859

(4,390)

Threshold                
Ch$
UF
Foreign currencies

2,093

(316)

1,905

(128)

(33)

411

(130)

248

Total

2,093

(316)

1,905

(128)

(33)

411

(130)

248

Total interest-earning assets                
Ch$ 122,392 (113,022) (16,920) (7,550) 73,483 56,694 11,268 141,446
UF 45,828 (46,235) (16,234) (16,641) 64,163 (110,392) (8,463) (54,692)
Foreign currencies

21,904

(10,759)

(6,703)

4,442

14,338

28,193

(7,067)

35,464

Total

190,124

(170,016)

(39,857)

(19,749)

151,984

(25,505)

(4,262)

122,218

 

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Increase (Decrease) from 2012 to 2013
Due to Changes in

Increase (Decrease) from 2011 to 2012
Due to Changes in

 

Volume

Rate

Rate and
Volume

Net Change
from 2012
to 2013

Volume

Rate

Rate and
Volume

Net Change
from 2011
to 2012

LIABILITIES                
Interest-bearing liabilities                
Savings accounts                
Ch$

1

1

(1)

(1)

UF 31 (608) (54) (631) (34) (1,135) (6) (1,175)
Foreign currencies

Total

31

(607)

(54)

(630)

(34)

(1,136)

(6)

(1,176)

Time deposits                
Ch$ 45,936 (38,300) (5,986) 1,650 68,323 22,130 6,160 96,613
UF (46,445) (8,585) 3,246 (51,784) (45,061) 14,758 (4,433) (34,736)
Foreign currencies

676

(3,691)

28

(2,987)

(162)

(3,913)

(269)

(4,344)

Total

167

(50,576)

(2,712)

(53,121)

23,100

32,975

1,458

57,533

Central Bank borrowings                
Ch$ (220) (220) 222 (218) 167 (65) (61) 41
UF (6) 11 (5) (5) 27 (16) 6
Foreign currencies

Total

(226)

(209)

217

(218)

162

(38)

(77)

47

Repurchase agreements                
Ch$ (4,367) 5,408 (1,278) (237) 5,338 1,241 825 7,404
UF (814) (814) 820 (808)
Foreign currencies

(7)

(62)

5

(64)

(13)

95

(40)

42

Total

(4,374)

5,346

(1,273)

(301)

4,511

522

1,605

6,638

Mortgage finance bonds                
Ch$
UF (2,433) (786) 200 (3,019) (3,976) (1,051) 254 (4,773)
Foreign currencies

Total

(2,433)

(786)

200

(3,019)

(3,976)

(1,051)

254

(4,773)

Other interest-bearing liabilities                
Ch$ (166) 23,702 (65) 23,471 9,381 (29,984) (4,397) (25,000)
UF 5,177 (10,280) (1,854) (6,957) 13,215 (75,123) (4,260) (66,168)
Foreign currencies

33,595

(35,554)

(11,043)

(13,002)

(4,018)

100,574

(11,873)

84,683

Total

38,606

(22,132)

(12,962)

3,512

18,578

(4,533)

(20,530)

(6,485)

Total interest-bearing liabilities                
Ch$ 41,183 (9,409) (7,107) 24,667 83,209 (6,679) 2,527 79,057
UF (43,676) (20,248) 1,533 (62,391) (36,675) (63,338) (7,641) (107,654)
Foreign currencies

34,264

(39,307)

(11,010)

(16,053)

(4,193)

96,756

(12,182)

80,381

Total

31,771

(68,964)

(16,584)

(53,777)

42,341

26,739

(17,296)

51,784

 

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Interest-Earning Assets: Net Interest Margin

 

The following table analyzes, by currency of denomination, the levels of average interest-earning assets and net interest earned by Santander-Chile, and illustrates the comparative net interest margins obtained, for each of the years indicated in the table.

 

 

Year ended December 31,

 

2013

2012

2011

  (in millions of Ch$)
Total average interest-earning assets      
Ch$ 10,053,621 9,763,182 9,346,074
UF 9,778,339 9,174,707 8,420,940
Foreign currencies 3,435,775 2,682,201 2,588,025
Total 23,267,735 21,620,090 20,355,039
Net interest earned (1)      
Ch$ 715,576 747,793 685,404
UF 413,649 367,899 314,937
Foreign currencies (52,463) (72,958) (28,041)
Total 1,076,762 1,042,734 972,300
Net interest margin (2)      
Ch$ 7.12% 7.66% 7.33%
UF 4.23% 4.01% 3.74%
Foreign currencies (1.53)% (2.72%) (1.08%)
Total 4.63% 4.82% 4.78%

 

 

(1)Net interest earned is defined as interest revenue earned less interest expense incurred.

 

(2)Net interest margin is defined as net interest earned divided by total average interest-earning assets.

 

Return on Equity and Assets; Dividend Payout

 

The following table presents certain information and selected financial ratios for Santander-Chile for the years indicated.

 

 

Year ended December 31,

Ch$ million

2013

2012

2011

Net income 444,429 361,433 407,122
Net income attributable to shareholders 442,294 356,808 402,191
Average total assets 27,037,991 25,096,434 24,133,719
Average equity 2,349,448 2,187,716 1,994,487
Net income as a percentage of:      
Average total assets 1.6% 1.4% 1.7%
Average equity 18.9% 16.5% 20.4%
Average equity as a percentage of:      
Average total assets 8.7% 8.7% 8.3%
Cash dividend (1) 265,156 232,780 261,051
Dividend payout ratio, based on net income attributable to shareholders (1) 60.0% 65.2% 64.9%

 

 

(1)Cash dividend for 2013 represents cash dividend approved by shareholders on April 22, 2014.

 

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The following table presents dividends declared and paid by us in nominal terms in the following years:

 

Year

Dividend
Ch$ mn (1)

Per share
Ch$/share (2)

Per ADR
Ch$/ADR (3)

% over
earnings (4)

% over
earnings (5)

2010 258,752 1.37 1,426.6 60 60
2011 286,294 1.52 1,578.5 60 57
2012 261,051 1.39 1,439.1 60 65
2013 232,780 1.24 494.1 60 65
2014(6) 265,156 1.41 562.8 60 60

 

 

(1)Millions of nominal pesos.

 

(2)Calculated on the basis of 188,446 million shares.

 

(3)Calculated on the basis of 1,039 shares per ADS for the periods from 2009-2012. In 2013, it is calculated on the basis of 400 shares per ADS.

 

(4)Calculated by dividing dividend paid in the year by net income attributable to shareholders for the previous year under Chilean GAAP.

 

(5)Calculated by dividing dividend paid in the year by net income attributable to shareholders for the previous year under IFRS.

 

(6)Dividend proposed by the Board for shareholders’ approval on April 22, 2014.

 

Loan Portfolio

 

The following table analyzes our loans by product type. Except where otherwise specified, all loan amounts stated below are before deduction for loan loss allowances. Total loans reflect our loan portfolio, including principal amounts of past due loan and substandard loans. Any collateral provided generally consists of a mortgage on real estate, a pledge of marketable securities, a letter of credit or cash. The existence and amount of collateral generally vary from loan to loan.

 

 

As of December 31,

 

2013

2012

2011

2010

2009

  (in millions of Ch$)
Commercial Loans:          
Commercial loans 7,797,682 7,316,417 6,602,372 6,107,117 5,489,595
Foreign trade loans 1,840,334 1,270,423 1,042,024 783,552 636,328
Checking account debtors 279,657 205,355 132,383 67,956 92,911
Factoring transactions 316,114 322,242 188,630 206,140 130,272
Leasing transactions 1,349,814 1,277,555 1,237,675 1,122,916 964,698
Other loans and accounts receivable 118,651 97,029 84,501 17,948 10,958
Subtotal 11,702,252 10,489,021 9,287,585 8,305,629 7,324,762
           
Mortgage loans:          
Mortgage mutual loans 71,833 46,105 71,878 184,364 175,592
Mortgage finance bond backed loans 72,297 92,204 113,858 138,094 199,139
Other mortgage mutual loans 5,481,682 5,133,272 4,929,927 4,328,679 3,784,322
Subtotal 5,625,812 5,271,581 5,115,663 4,651,137 4,159,053
           
Consumer loans:          
Installment consumer loans 2,168,121 1,857,657 1,808,594 1,604,603 1,378,044
Credit card loans 1,235,881 1,054,473 920,852 794,216 586,937
Consumer leasing contracts 3,451 3,688 3,727 3,735 3,835
Other consumer loans 199,795 199,659 210,673 298,236 275,233
Subtotal 3,607,248 3,115,477 2,943,846 2,700,790 2,244,049
           
Subtotal Loans to customers 20,935,312 18,876,079 17,347,094 15,657,556 13,727,864
           
Interbank loans 125,449 90,573 87,688 69,726 23,412
           
Total 21,060,761 18,966,652 17,434,782 15,727,282 13,751,276

 

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The loan categories are as follows:

 

Commercial loans

 

Commercial loans are long-term and short-term loans, including checking overdraft lines for companies, granted in Chilean pesos, inflation linked, U.S.$ linked or denominated in U.S.$. The interest on these loans is fixed or variable and is used primarily to finance working capital or investments. General commercial loans also include factoring operations.

 

Foreign trade loans are fixed rate, short-term loans made in foreign currencies (principally U.S.$) to finance imports and exports.

 

Checking account debtors mainly include mortgage loans (fixed and variable rate) that are inflation-indexed long-term loans with monthly payments of principal and interest secured by a real property mortgage. These loans can be endorsed to a third party.

 

Factoring transactions mainly include short-term loans to companies with a fixed monthly nominal rate backed by a company invoice.

 

Leasing transactions are agreements for the financial leasing of capital equipment and other property.

 

Other loans and accounts receivable loans include other loans and accounts payable.

 

Mortgage loans

 

Mortgage mutual loans mainly include mortgage loans (fixed and variable rate) that are inflation-indexed long-term loans with monthly payments of principal and interest secured by a real property mortgage. These are financed by issuing mortgage bonds.

 

Mortgage finance bond backed loans are inflation-indexed, fixed or variable rate, long-term loans with monthly payments of principal and interest secured by a real property mortgage that are financed with mortgage finance bonds. At the time of approval, these types of mortgage loans cannot be more than 75% of the lower of the purchase price or the appraised value of the mortgaged property or such loan will be classified as a commercial loan. Mortgage bonds are our general obligations, and we are liable for all principal and accrued interest on such bonds. In addition, if the issuer of a mortgage finance bond becomes insolvent, the General Banking Law’s liquidation procedures provide that these types of mortgage loans with their corresponding mortgage bonds shall be auctioned as a unit and the acquirer must continue paying the mortgage finance bonds under the same conditions as the original issuer.

 

Other mortgage mutual loans mainly include mortgage loans (fixed and variable rate) that are inflation-indexed long-term loans with monthly payments of principal and interest secured by a real property mortgage. These are financed by our general borrowings.

 

Consumer loans

 

Installment consumer loans are loans to individuals, granted in Chilean pesos, generally on a fixed rate nominal basis, to finance the purchase of consumer goods or to pay for services.

 

Consumer loans through lines of credit are checking overdraft lines to individuals, granted in Chilean pesos, generally on a fixed rate nominal basis and linked to an individual’s checking account.

 

Credit card loans include credit card balances subject to nominal fixed rate interest charges.

 

Consumer leasing contracts are agreements for the financial leasing of automobiles and other property to individuals.

 

Other loans and accounts receivable from customers include draft lines for individuals.

 

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Non-client loans

 

Interbank loans are fixed rate, short-term loans to financial institutions that operate in Chile.

 

Maturity and Interest Rate Sensitivity of Loans

 

The following table sets forth an analysis by type and time remaining to maturity of our loans as of December 31, 2013.

 

 

Due in 1 year
or less

Due after 1
year through
5 years

Due after 5
years 

Total balance
as of December
31, 2013

 

(in millions of Ch$)

General commercial loans 4,290,789 2,792,230 1,527,835 8,610,854
Foreign trade loans 1,550,121 147,847 45,042 1,743,010
Leasing contracts 318,102 654,147 369,706 1,341,955
Other outstanding loans 6,433 - - 6,433
Subtotal commercial loans 6,165,445 3,594,224 1,942,583 11,702,252
Residential loans backed by mortgage bonds 22,637 45,598 23,149 91,384
Other residential mortgage loans 311,030 1,025,141 4,198,257 5,534,428
Subtotal residential mortgage loans 333,667 1,070,739 4,221,406 5,625,812
Consumer loans 1,757,349 1,702,907 146,992 3,607,248
Subtotal 8,256,461 6,367,870 6,310,981 20,935,312
Interbank loans 125,449 - - 125,449
Total loans 8,381,910 6,367,870 6,310,981 21,060,761

 

The following tables present the interest rate sensitivity of outstanding loans due after one year as of December 31, 2013. See also “Item 5. Operating and Financial Review and Prospects –C. Operating Results—Interest Rates.”

 

 

As of December 31,
2013

 

(in millions of Ch$)

Variable Rate  
Ch$ 5,878
UF 1,341,420
Foreign currencies -
Subtotal 1,347,298
Fixed Rate  
Ch$ 3,819,734
UF 6,823,025
Foreign currencies 688,794
Subtotal 11,331,553
Total 12,678,851

 

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Loans by Economic Activity

 

The following table sets forth, at the dates indicated, an analysis of our client loan portfolio based on the borrower’s principal economic activity and geographic distribution. Loans to individuals for business purposes are allocated to their economic activity.

 

 

Domestic loans (*) as of December 31,

Foreign loans (**) as of December 31,

 

2013

2012

2011

2010

2009

2013

2012

2011

2010

2009

  (in millions of Ch$) (in millions of Ch$)
Commercial loans                    
Manufacturing 1,216,914 1,014,777 834,011 838,324 640,395
Mining 464,865 292,217 266,442 106,119 67,057
Electricity, gas and water 222,110 337,269 221,039 149,907 144,386
Agriculture and livestock 806,092 770,558 760,527 679,159 610,909
Forestry 183,716 120,002 89,353 84,375 71,085
Fishing 265,917 188,803 144,162 133,930 127,025
Transport 721,931 511,407 473,414 449,508 362,508
Communications 249,499 179,544 252,528 214,881 164,077
Construction 1,337,791 1,130,194 980,797 839,316 817,293
Commerce 2,578,979 2,396,428 1,916,400 1,732,800 1,650,903 125,383 90,546 87,041 69,709 23,409
Services 447,861 400,716 384,061 358,314 288,256
Other 3,206,643 3,147,133 2,965,498 2,719,013 2,380,871
Subtotals 11,702,318 10,489,048 9,288,232 8,305,646 7,324,765 125,383 90,546 87,041 69,709 23,409
Mortgage loans 5,625,812 5,271,581 5,115,663 4,651,137 4,159,053
Consumer loans 3,607,248 3,115,477 2,943,846 2,700,790 2,244,049
Total 20,935,378 18,876,106 17,347,741 15,657,573 13,727,867 125,383 90,546 87,041 69,709 23,409

 

 

(*)Domestic loans are loans to individuals and companies domiciled in Chile. As of December 31, 2013, these include domestic interbank loans for Ch$66 million (Ch$27 million as of December 31, 2012).

 

(**)Includes foreign interbank loans for Ch$125,383 million as of December 31, 2013 (Ch$90,546 million as of December 31, 2012).

 

 

Total loans as of December 31,

% of total loans as of December 31,

 

2013

2012

2011

2010

2009

2013

2012

2011

2010

2009

  (in millions of Ch$) (in millions of Ch$)
Commercial loans                    
Manufacturing 1,216,914 1,014,777 834,011 838,324 640,395 5.78% 5.35% 4.78% 5.33% 4.66%
Mining 464,865 292,217 266,442 106,119 67,057 2.21% 1.54% 1.53% 0.67% 0.49%
Electricity, gas and water 222,110 337,269 221,039 149,907 144,386 1.05% 1.78% 1.27% 0.95% 1.05%
Agriculture and livestock 806,092 770,558 760,527 679,159 610,909 3.83% 4.06% 4.36% 4.32% 4.44%
Forestry 183,716 120,002 89,353 84,375 71,085 0.87% 0.63% 0.51% 0.54% 0.52%
Fishing 265,917 188,803 144,162 133,930 127,025 1.26% 1.00 % 0.83% 0.85% 0.92%
Transport 721,931 511,407 473,414 449,508 362,508 3.43% 2.70% 2.72% 2.86% 2.64%
Communications 249,499 179,544 252,528 214,881 164,077 1.18% 0.95% 1.45% 1.37% 1.19%
Construction 1,337,791 1,130,194 980,797 839,316 817,293 6.35% 5.96% 5.63% 5.34% 5.94%
Commerce 2,704,362 2,486,974 2,003,441 1,802,509 1,674,312 12.84% 13.11% 11.49% 11.46% 12.18%
Services 447,861 400,716 384,061 358,314 288,256 2.13% 2.11% 2.20% 2.28% 2.10%
Other 3,206,643 3,147,133 2,965,498 2,719,013 2,380,871 15.23% 16.59% 17.01% 17.29% 17.31%
Subtotals 11,827,701 10,579,594 9,375,273 8,375,355 7,348,174 56.16% 55.78% 53.78% 53.26% 53.44%
Mortgage loans 5,625,812 5,271,581 5,115,663 4,651,137 4,159,053 26.71% 27.79% 29.34% 29.57% 30.24%
Consumer loans 3,607,248 3,115,477 2,943,846 2,700,790 2,244,049 17.13% 16.43% 16.88% 17.17% 16.32%
Total 21,060,761 18,966,652 17,434,782 15,727,282 13,751,276 100.00% 100.00% 100.00% 100.00% 100.00%

 

Foreign Assets and Loans

 

Santander-Chile’s Asset and Liability Committee, or ALCO, is responsible for determining the maximum foreign country exposure the Bank is permitted to have. The ALCO has determined that the total foreign country exposure cannot be greater than 1-time regulatory capital. To determine this, each country is classified using a ranking system from 1 to 6 based on the definition promulgated by the SBIF, in which the main consideration is the international rating of each country. The ALCO has also set a higher limit if the foreign exposure is to related parties. As of

 

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December 31, 2013, the Bank’s foreign exposure, including the estimate of counterparty risk in our derivatives portfolio, was U.S.$1,713 million, or 3.3% of our assets. For more information please See Note 40 of our Consolidated Financial Statements.

 

Below, there are additional details regarding our exposure to Spain and Italy and other countries not classified in category 1. We do not have sovereign exposure to Spain or Italy.

 

Country

Classification (1)

Derivative
Instruments
(adjusted to
market)
USD Mn

Deposits
USD Mn

Loans
USD Mn

Financial
Investments
USD Mn

Total Exposure 
USD Mn

Spain 2           0.28           8.56           0.04           –           8.88          
Italy 2           66.40           4.04           0.84           –           71.28          
Other

2          

5.08          

0.17          

0.98          

–          

6.23          

Total   71.76           12.77           1.86           –           86.39          

 

 

(1)Corresponds to country’s classification established in Chapter B-6 of the Compendium of Accounting Standards issued by the SBIF.

 

Our exposure to Spain within the group is as follows:

 

Counterpart

Country

Classification

Derivative
instruments
(market
adjusted)*
USD Mn

Deposits
USD Mn

Loans
USD Mn

Financial
Investments
USD Mn

Total
Exposure
USD Mn

Banco Santander España** Spain 2 0.28 8.56 8.84

 

*The total amount of this exposure to derivative instruments must be compensated daily with collateral and, therefore, the net credit exposure is USD 0.28

 

**We have included our exposure to Santander branches in New York and Hong Kong as exposure to Spain.

 

Furthermore, is additional detail regarding our exposure to the United States, which is the only country with more than 1% of exposure over total assets. Below we detail exposure to assets in the USA as of December 31, 2013, considering fair value of derivative instruments.

 

Country

Classification (1)

Derivative
Instruments
(adjusted to
market)
USD Mn

Deposits
USD Mn

Loans
USD Mn

Financial
Investments
USD Mn

Total
Exposure USD
Mn

USA 1 107.8 1,158.1 0.00 0.00 1,269.9

 

As of December 31, 2013, we had no applicable sovereign exposure, no unfunded exposure, no credit default protection and no current developments.

 

Classification of Loan Portfolio

 

Credit Review Process

 

The Risk Division, our credit analysis and risk management group, is largely independent of our Commercial Division. Risk evaluation teams interact regularly with our clients. For larger transactions, risk teams in our headquarters work directly with clients when evaluating credit risks and preparing credit applications. Various credit approval committees, all of which include Risk Division and Commercial Division personnel, must verify that the appropriate qualitative and quantitative parameters are met by each applicant. Each committee’s powers are defined by our Board of Directors.

 

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Santander-Chile’s governance rules have established the existence of two high-level committees to monitor and control credit risks: the Executive Credit Committee and the Risk Committee. See “Item 11. Quantitative and Qualitative Disclosures About Market Risk—A. Credit Risk” for more information.

 

Credit Approval

 

The following table lists our committees from which credit approval is required depending on total risk exposure for loans evaluated on an individual basis:

 

Approved By

Maximum approval
(thousands of U.S.$)

Executive Credit Committee >40,000
Loan Credit Committee 40,000
Business Segment Committee 8,000-10,000
Large companies 10,000
Real estate sector 10,000
Medium-sized companies 8,000
Regional Committee 5,000
Branch Committee 300
Companies 300
Mortgage 120
Persons 30

 

We also have a department designated to monitor the quality of the loan portfolio on a continuous basis. The purpose of this special supervision is to maintain constant scrutiny over the portions of the portfolio that represent the greatest risk and to anticipate any deterioration. Based on this ongoing review of the loan portfolio, we believe that we are able to detect potentially problematic loans and make a decision on a client’s status. This includes measures such as reducing or extinguishing a loan, or requiring better collateral from the client. The control systems require that these loans be reviewed at least three times per year for those clients in the lowest category of credit watch.

 

Credit Approval: Loans approved on an individual basis

 

In preparing a credit proposal for a corporate client whose loans are approved on an individual basis, Santander-Chile’s personnel verifies such parameters as debt servicing capacity (typically including projected cash flows), the company’s financial history and projections for the economic sector in which it operates. The Risk Division is closely involved in this process, and prepares the credit application for the client. All proposals contain an analysis of the client’s strengths and weaknesses, a rating and a recommendation. Credit limits are determined not on the basis of outstanding balances of individual clients, but on the direct and indirect credit risk of entire financial groups. For example, a corporation will be evaluated together with its subsidiaries and affiliates.

 

Credit Approval: Loans approved on a group basis

 

The majority of loans to individuals and small and mid-sized companies are approved by the Standardized Risk Area through an automated credit scoring system. This system is decentralized, automated and based on multiple parameters, including demographic and information regarding credit behavior from external sources and the SBIF.

 

Classification of Loan Portfolio

 

Loans are divided into: (i) consumer loans (including loans granted to individuals for the purpose of financing the acquisition of consumer goods or payment of services); (ii) residential mortgage loans (including loans granted to individuals for the acquisition, construction or repair of residential real estate, in which the value of the property covers at least 100% of the amount of the loan); and (iii) commercial loans (including all loans other than consumer loans and residential mortgage loans). The models and methods used to classify our loan portfolio and establish credit loss allowances must follow the following guiding principles, which have been approved by our Board of Directors.

 

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Loans analyzed on an individual basis

 

For loans that are greater than Ch$150 million (US$286,000), the Bank uses internal models to assign a risk category level to each borrower and its respective loans. We consider the following risk factors: industry or sector of the borrower, the borrower’s competitive position in its markets, owners or managers of the borrower, the borrower’s financial situation, the borrower’s payment capacity and the borrower’s payment behavior to calculate the estimated incurred loan loss. Through these categories, we differentiate the normal loan portfolio from the impaired one.

 

These are our categories:

 

1. Debtors may be classified in risk categories A1, A2, A3 or B (if they are current on their payment obligations and show no sign of deterioration in their credit quality). B is different from the A categories by a certain history of late payments. The A categories are distinguished by different PNPs (as defined below).

 

2. Debtors classified as C1, C2, C3, C4, D1 or D2 include debtors whose loans with us have been charged off or administered by our Recovery Unit, or classified as Precontenciosos (PRECO or deteriorated).

 

For loans classified as A1, A2, A3 and B, we assign a specific provision level on an individual basis to each borrower and, therefore, the amount of loan loss allowance is determined on a case by case basis.

 

Estimated Incurred Loan Loss = Loan Loss Allowance

 

The estimated incurred loss is obtained by multiplying all risk factors defined in the following equation:

 

EIL= EXP x PNP x SEV

 

·EIL = Estimated Incurred Loan Loss. The estimated incurred loan loss is how much could be lost in the event a debtor does not perform the obligations under the loan.
·EXP = Exposure. This corresponds to the value of commercial loans.
·PNP = Probability of Non-Performance. This variable, expressed as a percentage, indicates the probability that a debtor will default in a period of 12 months. This percentage is associated with the internal rating that we give to each debtor, which is determined by analyzing such parameters as debt servicing capacity.
·SEV = Severity. This is the effective loss rate given default for debtors in the same segment, which is determined statistically based on the historical effective losses for us for each segment.

 

PNP and SEV are reviewed and updated every three years. Every year, models together with PNP and SEV assumptions, are tested by the Bank’s Credit Risk Department, to ensure that they are appropriate at each reporting date so as to make sure any difference between the estimated incurred losses and real losses is reduced.

 

These tests focus on the validation of the sufficiency of the Bank’s allowances, and consist of comparisons between actual write-offs to allowances established by the model, and the coverage of the total allowance to actual write-offs in the most current periods. Individual loan classification and improvements to any customer classification are also presented for approval to our Risk Committee.

 

Our internal policy requires us to update appraisals of the fair value of collateral every 24 months, which policy does not vary by loan product. The appraisal is required to be performed within a shorter period if market conditions in general or conditions in a specific sector or with respect to certain customers indicate that the fair value of the collateral may have changed and any updated fair value of the collateral is factored into our allowance for loan loss calculations. A change in fair value of the collateral may change the risk category or profile of a customer which could result in lower or higher allowance for loan losses.

 

In accordance with such policy, every year we update appraisals of fair value of collateral before the end of the 24 month period for certain customers and such updated appraisals are considered in the calculation of the allowance for

 

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loan losses. The number of updated appraisals performed in 2011 was 59 in 2012 was 72 and in 2013 was 113 and such updated appraisals were performed mainly because of changes in customer conditions (renegotiation deterioration of financial situation increase in credit line).

 

For loans classified in the C and D categories, loan loss allowances are based mainly on the fair value of the collateral, adjusted for an estimate cost to sell, that each of these loans have. Allowance percentage for each category is then based on the fair value of the collateral, or the expected future cash flow from the loan for each individually evaluated non-performing loans.

 

The Bank uses the concept of estimation of incurred debt to quantify the allowances levels over the group-evaluated portfolios. Incurred debt is the expected provision expense that will appear one year away from the balance date of the transaction’s credit risk, considering the counterpart risk and the guarantees associated with each transaction.

 

Following the Bank’s definition, the Bank uses group evaluation to approach transactions that have similar credit risk features, which indicate the debtor’s payment capacity over the entire debt, principal and interests, pursuant to the contract’s terms. In addition, this allows us to assess a high number of transactions with low individual amounts, whether they belong to individuals or small sized companies. Therefore, debtors and loans with similar features are grouped together and each group has a risk level assigned to it.

 

These models are meant to be used mainly to analyze loans granted to individuals (including consumer loans, credit lines, mortgage loans and commercial loans) and commercial loans to SMEs.

 

Allowances are established using these models, taking into account the historical Impairment and other known circumstances at the time of evaluation. After this, a historical loss rate is assigned to each portfolio profile constituting each segment.

 

Allowances for group-evaluated loans are established based on the credit risk of the profile to which the loan belongs, within the established segments for the type of loan. The method for assigning a profile is established based on a statistical building method, establishing a relation through logistic regression various variables, such as payment behavior in the Bank, payment behavior outside the Bank, various sociodemographic data, among others, and a response variable that determines a client’s risk level, which in this case is 90 days of non-performance (The chosen features are relevant when calculating future cash flows per group of assets). Afterwards, common profiles are established and with differentiated default rates, applying the real historical loss the Bank has had with that portfolio.

 

The different risk categories are constructed and updated periodically based on the payment behavior of the client’s profile to which they belong, as well as his or her sociodemographic characteristics. Therefore, when a customer has past due balance or has missed some payments, the outcome is that the customer will move to a different segment with a higher loss rate, therefore capturing current trends for each risk profile.

 

Allowance quantification, once the customers have been classified, is the product of three factors: exposure (EXP), Probability of Non-Performance (PNP) and Severity (SEV). The same equation used for individual assessment mentioned above.

 

 

 

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The estimated incurred loss rates for group-evaluated loans correspond to charge-offs net of recoveries. The methodology establishes the period in which the estimated incurred loss for each risk profile emerges. Once the loss has been considered to have been incurred, the estimated incurred loss rates are applied to the corresponding risk profile to obtain the net charge-off level associated with this period. The loss rates applied to each risk profile are based only on the historical net charge-off data for that specific profile within one of the four groups of loans. No other statistical or other information other than net charge-offs is used to determine the loss rates.

 

To determine the estimated incurred loss for commercial and mortgage loans collectively evaluated for impairment, we mainly analyze the payment behavior of clients, particularly the payment behavior of clients with payments that are more than 90 days overdue, clients with other weaknesses, such as early non-performance (i.e., payments that are past-due, though by less than 90 days), clients with modified loans and clients with renegotiated loans, as well as success in recovery against these clients. We also take into account whether the loan is supported by collateral.

 

In connection with mortgage loans, historical net charge-offs are considered in the model to calculate loss rates for loans collectively evaluated for impairment. The risk categories are such that when a customer has a past-due balance or has missed some payments, the outcome is that the customer will move to a different risk category with a higher loss rate, therefore capturing current trends of the customer and, when aggregate, current trends in the market.

 

Our models for loans analyzed on a group basis (consumer loans, residential mortgage loans and small-and-mid- sized commercial loans) are monitored on a monthly basis with respect to predictability and stability, using indicators that seek to capture the underlying need to update the models for current loss trends. Therefore, the periods of historical net charge-offs used in the allowance model may be more than a year old as we only update the historical net charge-offs only when our assessment of predictability and stability indicators determine it is necessary.

 

Allowances for consumer loans

 

The estimated incurred loss rates for consumer loans correspond to charge-offs net of recoveries. The methodology establishes the period in which the estimated incurred loss for each risk profile emerges. Once the loss has been considered to have been incurred, the estimated incurred loss rates are applied to the corresponding risk profile to obtain the net charge-off level associated with this period. The loss rates applied to each risk profile are based only on the historical net charge-off data for that specific profile within one of the four groups of consumer loans. No other statistical or other information other than net charge-offs is used to determine the loss rates.

 

The following table sets forth the allowances required by our models for consumer loans from September 30, 2010 until June 2012:

 

Bank:

 

   

Allowance Level(1)

   

Not renegotiated

 

Loan type

Risk Profile

New Clients*

Existing Clients

Renegotiated

Consumer Profile 1 33.78% 10.39% 41.95%
  Profile 2 10.82% 2.01% 26.29%
  Profile 3 6.05% 0.82% 15.63%
  Profile 4 5.70% 0.38% 7.01%
  Profile 5 4.12% 0.22% 3.00%
  Profile 6 2.51% 1.25%
  Profile 7 1.40% 0.50%

 

   

Allowance Level

   

Not renegotiated

 

Loan type

Days Past Due

New Clients*

Existing Clients

Renegotiated

Consumer 90-120 44.58% 56.39% 52.82%
  120-150 44.58% 67.33% 62.96%
  150-180 44.58% 75.49% 70.08%

 

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Santander Banefe:

 

   

Allowance Level(1)

   

Not renegotiated

 

Loan type

Risk Profile

New Clients*

Existing Clients

Renegotiated

Consumer Profile 1 57.60% 33.24% 51.13%
  Profile 2 22.97% 14.23% 32.79%
  Profile 3 19.40% 7.16% 28.85%
  Profile 4 14.62% 4.10% 19.23%
  Profile 5 10.77% 2.52% 13.31%
  Profile 6 5.88% 1.34% 8.57%
  Profile 7 3.09% 0.94% 4.37%
  Profile 8 2.69%

 

   

Allowance Level

   

Not renegotiated

 

Loan type

Days Past Due

New Clients*

Existing Clients

Renegotiated

Consumer 90-120 82.95% 56.36% 53.55%
  120-150 82.95% 68.00% 64.05%
  150-180 82.95% 78.54% 74.72%

 

 

(1)Percentage of total outstanding.

 

*A client is considered to be “new” if it has less than 6 months of payment history with the Bank. Therefore, its behavior is very similar and it is rare for a client to receive a loan and not pay from the onset of the relationship; usually, the client starts to default when he or she is already classified as an “existing client.”

 

In 2012, we continued our policy of upgrading our models to determine allowances for consumer loans, especially regarding consumer loans with some type of renegotiation. There are now three renegotiated categories in our consumer loan portfolio:

 

1.Renegotiated Consumer: This category relates to loans which were less than 90 days past due at the time of renegotiation. The allowance for loan loss percentages (or loss rates) are assigned based on six different risk profiles which are determined based on demographic and payment behavior variables.

 

2.Renegotiated Consumer with three months of non-payment: This category relates to loans which were more than 90 days past due at the time of renegotiation. The loss rates are assigned based on four different risk profiles which are determined based on the number of days overdue at the time of renegotiation:

 

Profile 1: 180 or more days past due

Profile 2: between 150 and 180 days past due

Profile 3: between 120 and 150 days past due

Profile 4: between 90 and 120 days past due

 

After the customer has made three consecutive monthly payments, he/she will be reassigned to one of the seven risk profiles for “Renegotiated Consumer” (number 1 above). If the customer is not able to make the required monthly payment under the renegotiated terms and days past due increase, the customer will move to a more risky profile within the same group “Renegotiated Consumer with three months of non-payment”. For example, a customer in Profile 1 (180 or more days past due) that increases days past due will remain in the same category and profile and, therefore, will continue to have a 100% loss rate. A customer in Profile 4 (between 90 and 120 days past due) who reaches more than 120 days past due will move to Profile 3, increasing their loss rate from 38.5% to 47.0%.

 

3.Non-performing consumer – renegotiated: This category relates only to loans which were in category 1, renegotiated with less than 90 days past due at the time of renegotiation, and have reached 90 days past due subsequent to renegotiation. For example, a customer initially categorized as “Renegotiated

 

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Consumer” (less than 90 days past due at the time of renegotiation), under risk profile 1 (29.7% loss rate) who reaches more than 90 days past due since renegotiation will migrate to the “Non-performing Consumer – Renegotiated” category 90 -120 days past due with a 41.6% loss rate. The customer will move to higher risk profiles as number of days past due increases until the loan reaches 180 days past due, when it is charged-off. On the other hand, after the customer has made three consecutive monthly payments, he/she will be reassigned to one of the six risk profiles for “Renegotiated Consumer” (number 1 above).

 

The following table sets forth the allowances required by our models for consumer loans since June 2012:

 

Bank:

 

   

Allowance Level(1) (Loss rate)

   

Not renegotiated

Loan type

Risk Profile

New Clients

Existing Clients

Performing Consumer Profile 1 24.5% 20.9%
  Profile 2 14.0% 10.1%
  Profile 3 7.3% 5.0%
  Profile 4 3.4% 2.1%
  Profile 5 2.1% 1.4%
  Profile 6 1.3% 0.9%
  Profile 7 0.8% 0.5%
  Profile 8 0.4% 0.3%

 

   

Allowance Level(1) (Loss rate)

Loan type

Risk Profile

Renegotiated

Renegotiated Consumer which were less than 90 days past due at the time of renegotiation (2) Profile 1 29.7%
  Profile 2 21.5%
  Profile 3 10.7%
  Profile 4  6.5%
  Profile 5  4.2%
  Profile 6  3.2%

 

   

Allowance Level(1) (Loss rate)

Loan type

Risk Profile

Renegotiated

Renegotiated Consumer which were more than 90 days past due at the time of renegotiation (2) Profile 1 100.0%
  Profile 2  56.0%
  Profile 3  47.0%
  Profile 4  38.5%

 

   

Allowance Level(1) (Loss rate)

   

Not renegotiated

 

Loan type

Days Past Due

New Clients

Existing Clients

Renegotiated

Non-performing Consumer 90-120 38.5% 38.5% 41.6%
  120-150 47.0% 47.0% 48.8%
  150-180 55.0% 55.0% 55.9%
  >180           Charged-off  

 

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Santander Banefe:

 

   

Allowance Level(1) (Loss rate)

   

Not renegotiated

Loan type

Risk Profile

New Clients

Existing Clients

Performing Consumer Profile 1 26.7% 22.3%
  Profile 2 14.2% 12.3%
  Profile 3 9.0% 4.4%
  Profile 4 5.8% 2.2%
  Profile 5 3.1% 0.7%
  Profile 6 1.3% 0.2%
  Profile 7 0.1%

 

   

Allowance Level(1) (Loss rate)

Loan type

Risk Profile

Renegotiated

Renegotiated Consumer which were less than 90 days past due at the time of renegotiation (2) Profile 1 36.6%
  Profile 2 29.6%
  Profile 3 21.0%
  Profile 4 12.2%
  Profile 5  7.1%
  Profile 6  5.2%

 

   

Allowance Level(1) (Loss rate)

Loan type

Risk Profile

Renegotiated

Renegotiated Consumer which were more than 90 days past due at the time of renegotiation(2) Profile 1 100.0%
  Profile 2  64.7%
  Profile 3  48.9%
  Profile 4  32.1%

 

   

Allowance Level(1)

   

Not renegotiated

 

Loan type

Past-due Days

New Clients

Existing Clients

Renegotiated (2)

Non-performing Consumer 90-120 32.1% 32.1% 48.9%
  120-150 37.4% 37.4% 55.8%
  150-180 42.7% 42.7% 64.7%
  >180           Charged-off  

 

 

1.Percentage of loans outstanding
2.This category relates only to loans which were renegotiated and were less than 90 days past due at the time of renegotiation, migrating from such category as they reached 90 days past due since renegotiation.

 

Allowances for residential mortgage loans

 

Prior to June 2011, residential mortgage loans were assigned an allowance level based on credit risk profiles which were determined utilizing a statistical model that considered a borrower’s credit history, including any defaults on obligations to other creditors, as well as the past-due periods on the loans borrowed from us. Once the rating of the client was determined, the allowance for a mortgage loan was calculated using a risk category, which was directly related to days past-due. The following table sets forth the ratios of the required allowance amount to the aggregate amount of the principal and accrued but unpaid interest on the loan used under the Bank’s prior model.

 

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Previous model
Residential mortgage loans

Past-due days

   

1-30

31-60

61-120

121-180

181-360

361- 720

>720

Mortgage Profile 1 0.3% 0.5% 1.2% 2.4% 6.8% 14.1% 28.3%
  Profile 2 1.5% 1.6% 2.5% 4.4% 6.8% 14.1% 28.3%

 

As of June 2011, the new methodology takes into consideration different factors in order to group customers with less the 90 days past due into seven different risk profiles. Factors considered, in the first place, are whether the customer is a new customer or with prior history with the Bank or if it is a Banefe customer. For each of these three main categories additional factors are considered in order to develop risk profiles within each risk category, including payment behavior, non-performance less than 90 days, collateral levels, renegotiation history with the Bank, and historical amounts of net charge-offs, among others. The explanation for the initial segregation into three categories, existing, new or Banefe customer, is as follows: Banefe customers have a different risk profile as they relate to low income individuals; an existing customer (Banefe or Bank) is a customer for which there is a broader level of information and history of payment behavior with the Bank, while for a new customer the Bank has no history of payment behavior and only information from the banking system and credit bureaus is available. The risk categories are such that when a customer’s payment behavior deteriorates, the outcome is that the customer will move to a different risk category with a higher loss rate, therefore capturing the current status of the customer.

 

Mortgage loans with more than 90 days past due balances are assigned a loss rate of 11.01%. When the customer becomes current in its payments, such customer will migrate to one of the profiles in the table above. We determined that 90 days is the appropriate loss emergence period for these loans based on historical analysis of customer’s behavior, which has shown that after a customer has reached the 90-day threshold he/she will likely default on his/her obligation, and that, over succeeding periods, the loss incurred does not increase given the high fair value of collateral percentage to loan amount required under our credit policies for this type of loan. Also, we note that the Chilean economy´s stability over the last few years has not resulted in other than insignificant fluctuations in collateral fair values on residential mortgage loan properties.

 

The following table sets forth the required loan loss allowance for residential mortgage loans since June 2011 and in 2012.

 

   

Allowance Level(1) (Loss rate)

Loan type

Risk Profile

New client*

Old

Banefe

Residential mortgage Profile 1 5.47% 4.72% 5.68%
  Profile 2 1.66% 1.41% 2.51%
  Profile 3 0.45% 0.59% 0.71%
  Profile 4 0.15% 0.26% 0.24%
  Profile 5 0.10% 0.12% 0.08%
  Profile 6 0.03% 0.03% 0.06%
  Profile 7   0.02%  

 

 

*A client is considered to be “new” if it has less than 6 months of payment history with the Bank. Therefore, its behavior is very similar and it is rare for a client to receive a loan and not pay from the onset of the relationship; usually, the client starts to default when he or she is already classified as an “existing client.”

 

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In 2013, the model for the renegotiated mortgage loan portfolio was updated. This was driven by the fact that after the 2010 earthquake the Bank offered temporary relief to some mortgage clients. A portion of this portfolio continued to perform out of range with our model. For this reason, the Risk Committee decided that the model needed to be updated in order to capture this event. The following table sets forth the required loan loss allowance for residential mortgage loans in 2013.

 

   

Allowance Level(1) (Loss rate)

Loan type

Risk Profile

New client*

Old

Banefe

Residential mortgage Profile 1 5.96% 5.14% 6.19%
  Profile 2 1.81% 1.54% 2.74%
  Profile 3 0.49% 0.64% 0.77%
  Profile 4 0.17% 0.28% 0.26%
  Profile 5 0.11% 0.13% 0.08%
  Profile 6 0.03% 0.03% 0.07%
  Profile 7   0.02%  

 

Small- and mid-sized commercial loans

 

To determine the estimated incurred loss for small- and mid-sized commercial loans collectively evaluated for impairment, we mainly analyze the payment behavior of clients, particularly the payment behavior of clients with payments that are 90 days or more past-due, clients with other weaknesses, such as early non-performance (i.e., payments that are past-due, though by less than 90 days), clients with modified loans and clients with renegotiated loans, as well as success in recovery against these clients. We also take into account whether the loans are supported by collateral. The risk categories are such that when a customer has a past-due balance or has missed some payments, the outcome is that the customer will move to a different risk category with a higher loss rate, therefore capturing current trends of the customer and, in the aggregate, current trends in the market.

 

In order to calculate the estimated incurred loan loss for all commercial loans collectively evaluated for impairment, the Bank sub-divided the portfolio in the following way:

 

Allowance Level

Small- and mid-sized commercial loans collectively evaluated for impairment

Loan type

Non-renegotiated, w/o mortgage
collateral, new client, %

Non-renegotiated, w/o mortgage
collateral, existing client, %

Non-renegotiated, with mortgage
collateral, %

Profile 1 37.20% Profile 1 37.20% Profile 1 10.60%
Profile 2 31.93% Profile 2 18.11% Profile 2 4.42%
Profile 3 13.25% Profile 3 4.45% Profile 3 0.68%
Profile 4 5.09% Profile 4 2.06% Profile 4 0.17%
Profile 5 1.50% Profile 5 0.52% Profile 5 0.11%
Profile 6 0.55%     Profile 6 0.02%
Profile 7 0.05%        
           

Renegotiated, %

       
Profile 1 29.20%        
Profile 2 19.42%        
Profile 3 10.28%        
Profile 4 3.75%        
Profile 5 1.13%        
Profile 6 0.13%        

 

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Analysis of Santander-Chile’s Loan Classification

 

The following tables provide statistical data regarding the classification of our loans analyzed on an individual basis as of December 31, 2013, 2012 and 2011.

 

  As of December 31,
Category 2013 2012 2011
Individualized
business
Individual Percentage Allowance Percentage Individual Percentage Allowance Percentage Individual Percentage Allowance Percentage
Ch$mn % Ch$mn % Ch$mn % Ch$mn % Ch$mn % Ch$mn %
             
A1 2,395,371 11.4 1,589 0.3 2,114,853 11.2 1,306 0.2 1,510,801 8.7 397 0.1
A2 4,846,240 23.0 20,416 3.3 4,119,414 21.7 14,853 2.7 3,927,846 22.5 6,113 1.3
A3 1,281,756 6.1 27,982 4.6 1,037,593 5.5 26,279 4.8 818,039 4.7 6,763 1.4
B 374,051 1.8 30,536 5.0 287,897 1.5 23,095 4.2 269,260 1.5 8,146 1.7
C1 56,040 0.3 1,121 0.2 45,104 0.2 902 0.2 28,888 0.2 578 0.1
C2 46,996 0.2 4,700 0.8 30,796 0.2 3,080 0.6 26,896 0.2 2,690 0.6
C3 20,780 0.1 5,195 0.8 34,685 0.2 8,672 1.6 47,494 0.3 11,873 2.4
C4 43,109 0.2 17,243 2.8 28,246 0.1 11,298 2.1 40,879 0.2 16,352 3.3
D1 61,246 0.3 39,811 6.5 36,545 0.2 23,754 4.3 36,163 0.2 23,506 4.8
D2 64,755 0.3 58,279 9.5 46,246 0.2 41,622 7.6 40,600 0.2 36,280 7.4
Total 9,190,344 43.7 206,872 33.8 7,781,379 41.0 154,861 28.3 6,746,866 38.7 112,698 23.1

 

Classification of Loan Portfolio Based on the Borrower’s Payment Performance

 

Non-performing loans include the aggregate principal and accrued but unpaid interest of any loan with one installment that is at least 90 days overdue, and also loans that may not be overdue 90 days but future expected cash flows are not expected to be received, and do not accrue interest. Please see Note 10g of our Audited Consolidated Financial Statements.

Impaired loans as of December 31, 2009 and 2010 include: (A) for loans whose allowance is determined on an individual basis, (i) all loans to a debtor that are rated C1 through D2 and (ii) total loans to single debtors with a loan that is non-performing; and (B) for loans whose loan loss allowance is determined on a group basis, (i) total loans to a debtor, when a loan to that debtor is non-performing or has been renegotiated, excluding performing residential mortgage loans and (ii) if the loan that is non-performing or renegotiated is a residential mortgage loan, all loans to that debtor. As of December 31, 2011, 2012 and 2013, impaired loans include: (A) for loans whose allowance is determined on an individual basis, (i) all deteriorated debtors and (ii) total loans to single debtors with a loan that is non-performing; and (B) for loans whose loan loss allowance is determined on a group basis, (i) total loans to a debtor, when a loan to that debtor is non-performing or has been renegotiated, excluding performing residential mortgage loans, and (ii) if the loan that is non-performing or renegotiated is a residential mortgage loan all loans to that debtor. See “Note 10—Loans and Accounts Receivables from Customers” of the Audited Consolidated Financial Statements. Renegotiated loans, on which payments are not past-due, are not ordinarily classified as non-performing loans, but do not accrue interest.

 

Charge-offs

 

As a general rule, charge-offs should be done when all collection efforts have been exhausted. These charge-offs consist of derecognition from the Consolidated Statements of Financial Position of the corresponding loans operations in its entirety, and, therefore, include portions not past-due of a loan in the case of installments loans or leasing operations (no partial charge-offs exists).

 

Subsequent payments obtained from charged-off loans will be recognized in the Consolidated Statement of Income as a recovery of loans previously charged-off.

 

Loan and accounts receivable charge-offs are recorded for overdue, past due, and current installments based on the time periods expired since reaching overdue status, as described below:

 

Type of loan Term
Consumer loans with or without collateral 6 months
Other transactions without collateral 24 months
Commercial loans with collateral 36 months
Mortgage loans 48 months
Consumer leasing 6 months
Other non-mortgage leasing transactions 12 months
Mortgage leasing (household and business) 36 months

 

 

Any payment agreement of an already charged-off loan will not give rise to income—as long as the operation is still in an impaired status—and the effective payments received are accounted for as a recovery from loans previously charged-off.

  

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In general, legal collection proceedings are commenced with respect to consumer loans once they are past-due for at least 90 days and, with respect to mortgage loans, once they are past-due for at least 120 days. Legal collection proceedings are always commenced within one year of such loans becoming past-due, unless we determine that the size of the past-due amount does not warrant such proceedings. In addition, the majority of our commercial loans are short–term, with single payments at maturity. Past-due loans are required to be covered by individual loan loss reserves equivalent to 100.0% of any unsecured portion thereof.

 

The following table sets forth all of our past-due loans, non-performing loans, and impaired loans as of December 31, 2013, 2012, 2011, 2010 and 2009.

 

 

2013

2012

2011

2010

2009

  (in millions of Ch$, except percentages)
Non-performing loans (1) 613,301 597,767 511,357 416,739 409,067
Impaired loans (2) 1,477,701 1,338,137 1,323,355 1,480,476 1,485,737
Allowance for loan losses (3) 614,933 550,048 488,468 425,447 349,527
Total loans (4) 21,060,761 18,966,652 17,434,782 15,727,282 13,751,276
Allowance for loan losses / loans 2.92% 2.90% 2.80% 2.71% 2.54%
Non-performing loans as a percentage of total loans 2.91% 3.15% 2.93% 2.65% 2.97%
Loan loss allowance as a percentage of non-performing loans 100.27% 92.02% 95.52% 102.09% 85.44%

 

 

(1)Non-performing loans include the aggregate principal and accrued but unpaid interest of any loan with one installment that is at least 90 days past-due, and do not accrue interest.

 

(2)Impaired loans in 2009 and 2010, impaired loans include: (A) for loans whose allowance is determined on an individual basis, (i) all loans to a debtor that are rated C1 through D2 and (ii) total loans to single debtors with a loan that is non-performing, and (B) for loans whose loan loss allowance is determined on a group basis, (i) total loans to a debtor, when a loan to that debtor is non-performing or has been renegotiated, excluding performing residential mortgage loans and (ii) if the loan that is non-performing or renegotiated is a residential mortgage loan all loans to that debtor are considered impaired. For 2011 - 2013, impaired loans include: (A) for loans whose allowance is determined on an individual basis, (i) all deteriorated debtors and (ii) total loans to single debtors with a loan that is non-performing, and (B) for loans whose loan loss allowance is determined on a group basis, (i) total loans to a debtor, when a loan to that debtor is non-performing or has been renegotiated, excluding performing residential mortgage loans and (ii) if the loan that is non-performing or renegotiated is a residential mortgage loan all loans to that debtor are considered impaired. See “Note 10—Loans and Accounts Receivables from Customers” of the Audited Consolidated Financial Statements. Renegotiated loans, on which payments are not past-due, are not ordinarily classified as non-performing loans, but do not accrue interest.

 

(3)Includes allowance for interbank loans.

 

(4)Includes interbank loans.

 

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We suspend the accrual of interest and readjustments on all past-due loans. Interest revenue and expense are recorded on an accrual basis using the effective interest method. However, when a loan is past-due by 90 days or more, when an obligation originated from a refinancing or renegotiation or when the Bank believes that the debtor poses a high risk of default, the interest pertaining to these is not recorded directly in the Consolidated Statement of Income unless it has been actually received. See “Note 1—Summary of Significant Accounting Policies—(h) Valuation of financial assets and liabilities and recognition of fair value changes” and “Note 26—Interest Income and Expense” of the Audited Consolidated Financial Statements. These interest and adjustments balances are generally referred to as “suspended” and are recorded in suspense accounts which are not part of the Consolidated Statements of Financial Position. Instead, they are reported as part of the complementary information thereto. See “Note 26—Interest Income and Expense” of the Audited Consolidated Financial Statements. This interest is recognized as income, when collected, and as a reversal of the related impairment losses.

 

The Bank ceases accruing interest on the basis of contractual terms on the principal amount of any asset that is classified as an impaired asset. Thereafter, the Bank recognizes as interest income the accretion of the net present value of the written down amount of the loan due to the passage of time based on the original effective interest rate of the loan. On the other hand, any collected interest for any assets classified as impaired are accounted for on a cash basis.

 

At the period end, the detail of income from suspended interest is as follows:

 

 

Year ended December 31,

 

2013

2012

2011

2010

2009

Suspended interest

Ch$ million
Commercial loans 21,645 20,595 17,554 26,020 25,157
Mortgage loans 8,484 8,844 9,343 7,457 8,296
Consumer loans 6,753 8,742 9,246 16,780 32,117
Totals 36,882 38,181 36,143 50,257 65,570

 

Analysis of Impaired and Non-Performing Loans

 

The following table analyzes our impaired loans. Impaired loans include: (i) all loans to a single client that are evaluated on a group basis, including performing loans, that have a loan classified as non-performing, (ii) all renegotiated consumer loans and (iii) all commercial loans at risk of default. See “Note 10—Loans and Accounts Receivables from Customers—(a) Loans and accounts receivable from customers” in the Audited Consolidated Financial Statements.

 

 

2013

2012

2011

2010

2009

  (Ch$ million)
Total loans 21,060,761 18,966,652 17,434,782 15,727,282 13,751,276
Allowance for loan losses 614,933 550,048 488,468 425,447 349,527
Impaired loans(1) 1,477,701 1,338,137 1,323,355 1,480,476 1,485,737
Impaired loans as a percentage of total loans 7.02% 7.06% 7.59% 9.41% 10.80%
Amounts non-performing 613,301 597,767 511,357 416,739 409,067
To the extent secured(2) 295,503 306,782 264,355 214,786 206,271
To the extent unsecured 317,798 290,985 247,002 201,953 202,796
Amounts non-performing as a percentage of total loans 2.91% 3.15% 2.93% 2.65% 2.97%
To the extent secured(2) 1.40% 1.62% 1.52% 1.37% 1.50%
To the extent unsecured 1.51% 1.53% 1.42% 1.28% 1.47%
Loans loss allowances as a percentage of:          
Total loans 2.92% 2.90% 2.80% 2.71% 2.54%
Total amounts non-performing 100.27% 92.02% 95.52% 102.09% 85.44%
Total amounts non-performing-unsecured 193.50% 189.03% 197.76% 210.67% 172.35%

 

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(1)Impaired loans in 2009 and 2010, impaired loans include: (A) for loans whose allowance is determined on an individual basis, (i) all loans to a debtor that are rated C1 through D2 and (ii) total loans to single debtors with a loan that is non-performing, and (B) for loans whose loan loss allowance is determined on a group basis, (i) total loans to a debtor, when a loan to that debtor is non-performing or has been renegotiated, excluding performing residential mortgage loans and (ii) if the loan that is non-performing or renegotiated is a residential mortgage loan all loans to that debtor are considered impaired. For 2011- 2013, impaired loans include: (A) for loans whose allowance is determined on an individual basis, (i) all deteriorated debtors and (ii) total loans to single debtors with a loan that is non-performing, and (B) for loans whose loan loss allowance is determined on a group basis, (i) total loans to a debtor, when a loan to that debtor is non-performing or has been renegotiated, excluding performing residential mortgage loans and (ii) if the loan that is non-performing or renegotiated is a residential mortgage loan all loans to that debtor are considered impaired. See “Note 10—Loans and Accounts Receivables from Customers” in the Audited Consolidated Financial Statements. Renegotiated loans, on which payments are not past-due, are not ordinarily classified as non-performing loans, but do not accrue interest.

 

(2)Security generally consists of mortgages on real estate, pledges of marketable securities, letters of credit or cash.

 

A break-down of the loans included in the previous table which have been classified as impaired, including renegotiated loans, is as follows:

 

Impaired loans Commercial Residential
mortgage (in
millions of Ch$)
Consumer Total
As of December 31, 2013        
Non-performing loans 364,890 155,688 92,723 613,301
Commercial loans at risk of default (1) 317,534 - - 317,534
Other impaired loans consisting mainly of renegotiated loans (2) 122,464 167,713 256,689 546,866
Total 804,888 323,401 349,412 1,477,701
Impaired loans Commercial

Residential

mortgage

Consumer Total
As of December 31, 2012        
Non-performing loans 320,461 159,802 117,504 597,767
Commercial loans at risk of default (1) 298,868 298,868
Other impaired loans consisting mainly of renegotiated loans (2) 96,793 69,228 275,481 441,502
Total 716,122 229,030 392,985 1,338,137
Impaired loans Commercial

Residential

mortgage

Consumer Total
As of December 31, 2011        
Non-performing loans 251,881 152,911 106,565 511,357
Commercial loans at risk of default (1) 285,930 285,930
Other impaired loans consisting mainly of renegotiated loans (2) 164,158 46,785 315,125 526,068
Total 701,969 199,696 421,690 1,323,355
Impaired loans Commercial

Residential

mortgage

Consumer Total
As of December 31, 2010        
Non-performing loans 213,872 121,911 80,956 416,739
Commercial loans at risk of default (1) 444,129 444,129
Other impaired loans consisting mainly of renegotiated loans (2) 230,810 20,735 368,063 618,608
Total 888,811 142,646 449,019 1,480,476

 

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Impaired loans  Commercial Residential
mortgage
Consumer Total
As of December 31, 2009        
Non-performing loans 195,163 130,119 83,785 409,067
Commercial loans at risk of default (1) 405,513 405,513
Other impaired loans consisting mainly of renegotiated loans (2) 273,662 2,029 395,466 671,157
Total 874,338 132,148 479,251 1,485,737

 

 

(1)Total loans to a debtor, whose allowance level is determined on an individual basis with a risk of defaulting.

 

(2)Renegotiated loans for loans whose loan loss allowance is analyzed on a group basis.

 

Renegotiated Loans

 

In certain instances, we renegotiate loans that have one or more principal or interest payments past-due. The type of concession we most often afford when renegotiating a loan is a reduction in interest payment or, on rare occasions, forgiveness of principal. We estimate that less than 0.5% of renegotiated loans relate to the forgiveness of principal, and the remaining 99.5% relates to reduction of interest payments. Any amount of principal forgiven is charged off directly to income as of the date the loan is renegotiated, if not already covered by an allowance for loan loss. Renegotiated loans, on which payments are not past-due, are not ordinarily classified as non-performing, but do not accrue interest, and they are considered to be impaired for the life of the loan, both for disclosure purposes and in our determination of our allowances for loan losses, and never moved out of renegotiated status. The effects of the amount of interest to be accrued were not material to “Loans and receivables from customers, net” on our Consolidated Statement of Financial Position.

 

The following table shows the success rate, for the periods indicated, for renegotiated consumer and residential mortgage loans. The success rate for consumer loans is defined for each reported period as: (i) the total amount of loans renegotiated in that period minus the amount of such renegotiated loans that are classified as non-performing loans as of December 31, 2012 or 2013, as applicable, minus the amount of such renegotiated loans that have been charged off as of December 31, 2012 or 2013, as applicable, divided by (ii) the total amount of such renegotiated loans. The success rate for residential mortgage loans is defined for each reported period as: (i) the total amount of loans renegotiated in that period minus the amount of such renegotiated loans that are classified as non-performing loans as of December 31, 2012 or 2013, as applicable, divided by (ii) the total amount of such renegotiated loans. A charge-off of a residential mortgage loan is not generally included in measuring the success rate of mortgage renegotiations since the period to charge-off a mortgage loan is 48 months after an installment is past-due.

 

Period of renegotiation

Success rate
Consumer Loans

Success rate
Residential mortgage loans

1Q 2012 42.6% 88.6%
2Q 2012 48.4% 87.7%
3Q 2012 45.7% 92.1%
4Q 2012 54.7% 91.5%
1Q 2013 65.3% 94.3%
2Q 2013 81.5% 94.8%
3Q 2013 98.6% 98.4%
4Q 2013 100.0% 100.0%

 

From time to time, we modify loans that are not classified as non-performing if a client is confronting a financial difficulty, such as unemployment or another temporary situation. These loans are not classified as renegotiated for disclosure purposes, but are considered as renegotiated for our provisioning models. The following table provides information regarding loans collectively evaluated for impairment that are classified as “modified:”

 

Modified loans(1) (Ch$mn)

2013

2012

2011

Commercial loans collectively evaluated for impairment 169,285 114,949 81,810
Residential mortgage loans 287,730 263,454 257,854
Consumer loans 251,795 324,666 380,036
Total modified loans 708,810 703,069 719,700

 

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(1)Modified loans include loans collectively evaluated for impairment that were not classified as non-performing in which certain concessions were made to the client. The main type of concession given by the Bank is a reduction of interest, with forgiveness of principal occurring on rare occasions.

 

The modified loans included in the table above represent the full balance of all modified loans regardless of the date of modification. When a loan is marked as modified, we do not remove it from this status until paid in full. Our provisioning models currently consider a modified loan to be renegotiated for the life of the loan.

 

Modified loans are included in the same pool of loans together with renegotiated loans for the life of the loans.

 

Analysis of Loan Loss Allowances

 

The following table provides the details of the roll-forwards in 2013, 2012, 2011, 2010 and 2009 of our allowance for loan losses, including removal of allowances due to charge-offs, allowances established, allowances released, gross provision expense and opening and closing balance:

 

Activity during 2013 Commercial Mortgage Consumer Interbank Total
loans loans loans loan
Individual Group Group Group
(in millions of Ch$)
 
Balance as of December 31, 2012 154,702 95,938 35,990 263,259 159 550,048
Allowances established (1) 92,008 36,724 21,314 155,921 455 306,422
Allowances released (2) (22,014) (11,151) (9,216) (35,482) (119) (77,982)
Released allowances by charge-off (3) (18,319) (21,341) (4,782) (119,113) - (163,555)
Balances as of December 31, 2013 206,377 100,170 43,306 264,585 495 614,933
Activity during 2012 Commercial Mortgage Consumer Interbank Total
loans loans loans loan
Individual Group Group Group
  MCh$ MCh$ MCh$ MCh$ MCh$
 
Balances as of December 31, 2011 112,687 97,115 35,633 243,022 11 488,468
Allowances established (1) 83,742 31,772 10,741 239,607 548 366,410
Allowances released (2) (20,716) (16,624) (7,449) (38,471) (400) (83,660)
Charge-off released allowances (3) (21,011) (16,325) (2,935) (180,899) - (221,170)
Balances as of December 31, 2012 154,702 95,938 35,990 263,259 159 550,048

 

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Activity during 2011 Commercial Mortgage Consumer Interbank Total
loans loans loans loan
Individual Group Group Group
  MCh$ MCh$ MCh$ MCh$ MCh$
 
Balances as of December 31, 2010 96,560 85,942 17,332 225,559 54 425,447
Allowances established (1) 72,927 72,601 27,406 184,488 464 357,886
Allowances released (2) (41,741) (26,582) (7,645) (25,185) (507) (101,660)
Charge-off released allowances (3) (15,059) (34,846) (1,460) (141,840) - (193,205)
Balances as of December 31, 2011 112,687 97,115 35,633 243,022 11 488,468
Activity during 2010 Commercial Mortgage Consumer Interbank Total
loans loans loans loan
Individual Group Group Group
MCh$ MCh$ MCh$ MCh$ MCh$
 
Balances as of December 31, 2009 78,297 88,142 16,534 166,512 42 349,527
Allowances established (1) 37,561 44,627 7,305 131,973 131 221,597
Allowances released (2) (10,828) (8,683) (952) (7,135) (119) (27,717)
Charge-off released allowances (3) (8,470) (38,144) (5,555) (65,791) - (117,960)
Balances as of December 31, 2010 96,560 85,942 17,332 225,559 54 425,447

(1)Represents gross allowances made in respect of increased risk of loss during the period and loan growth.
(2)Represents the gross amount of loan loss allowances released during the year as a consequence of reduction in the level of risk existing in the loan portfolio, including as a result of improvement in the credit risk classification of borrowers and loans paid.
(3)Represents the gross amount of loan loss allowances removed due to charge-off.

 

The following table shows recoveries by type of loan:

 

Recovery of loans previously

charged-off

Year ended December 31,

 

2013

2012

2011

2010

2009

  (in millions of Ch$)
Consumer loans 36,004 22,015 12,474 22,096 28,268
Residential mortgage loans 4,735 2,305 16,135 1,389 2,560
Commercial loans 14,545 8,695 7,216 6,994 8,446
Total recoveries 55,284 33,015 35,825 30,479 39,274

 

Allocation of the Loan Loss Allowances

 

The following tables set forth, as of December 31 of each of the five years listed below, the proportions of our required minimum loan loss allowances that were attributable to our commercial, consumer and residential mortgage loans at each such date.

 

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  As of December 31, 2013 As of December 31, 2012 As of December 31, 2011
  Total
Allowance
Allowance
amount as a
percentage of
loans in
category
Allowance
amount as a
percentage 
of total loans
Allowance
amount as a
percentage of
total
allocated
allowances
Total
Allowance
Allowance
amount as a
percentage of
loans in
category
Allowance
amount as a
percentage 
of total loans
Allowance
amount as a
percentage of
total
allocated
allowances
Total
Allowance
Allowance
amount as a
percentage of
loans in
category
Allowance
amount as a
percentage
 of total loans
Allowance
amount as a
percentage
of total
allocated
allowances
  Ch$ million Ch$ million Ch$ million
Commercial loans                        
Commercial loans 208,619 2.7% 1.0% 33.9% 199,841 2.7% 1.1% 36.3% 161,289 2.4% 0.9% 33.0%
Foreign trade loans 53,005 2.9% 0.3% 8.6% 18,535 1.5% 0.1% 3.4% 19,764 1.9% 0.1% 4.1%
Checking accounts debtors 8,376 3.0% 0.0% 1.3% 3,033 1.5% 0.0% 0.6% 3,384 2.6% 0.0% 0.7%
Factoring transactions 5,054 1.6% 0.0% 0.8% 3,683 1.1% 0.0% 0.7% 1,861 1.0% 0.0% 0.4%
Leasing transactions 19,177 1.4% 0.1% 3.1% 23,426 1.8% 0.1% 4.3% 19,266 1.6% 0.1% 3.9%
Other loans and accounts receivable 12,316 10.4% 0.1% 2.0% 2,122 2.2% 0.0% 0.4% 4,238 5.0% 0.0% 0.9%
Subtotals 306,547 2.6% 1.5% 49.7% 250,640 2.4% 1.3% 45.7% 209,802 2.3% 1.2% 4.3%
Residential mortgage loans                        
Loans with mortgage finance bonds 470 0.7% 0.0% 0.1% 493 0.5% 0.0% 0.1% 707 0.6% 0.0% 0.1%
Mortgage mutual loans   380 0.5% 0.0% 0.1% 936 2.0% 0.0% 0.2% 1,241 1.7% 0.0% 0.2%
Other mortgage mutual loans 42,456 0.8% 0.2% 6.9% 34,561 0.7% 0.2% 6.3% 33,685 0.7% 0.2% 6.9%
Subtotals 43,306 0.8% 0.2% 7.1% 35,990 0.7% 0.2% 6.6% 35,633 0.7% 0.2% 7.2%
Consumer loans                        
Installment consumer loans 221,723 10.2% 1.1% 36.1% 218,474 11.8% 1.2% 39.7% 193,874 10.7% 1.1% 39.7%
Credit card balances 37,300 3.0% 0.2% 6.1% 38,719 3.7% 0.2% 7.0% 43,922 4.8% 0.3% 9.0%
Consumer leasing contracts 68 2.0% 0.0% 0.0% 160 4.3% 0.0% 0.0% 109 2.9% 0.0% 0.0%
Other consumer loans 5,494 2.7% 0.0% 0.9% 5,906 3.0% 0.0% 1.0% 5,117 2.4% 0.0% 1.1%
Subtotals 264,585 7.3% 1.3% 43.1% 263,259 8.5% 1.4% 47.7% 243,022 8.3% 1.4% 49.8%
Totals loans to clients 614,438 2.9% 3.0% 99.9% 549,889 2.9% 2.9% 100.0% 488,457 2.8% 2.8% 100.0%
Interbank loans 495 0.4% 0.0% 0.1% 159 0.2% 0.0% 0.0% 11 0.0% 0.0% 0.0%
Totals 614,933 2.9% 3.0% 100.0% 550,048 2.9% 2.9% 100.0% 488,468 2.8% 2.8% 100.0%

 

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  As of December 31, 2010 As of December 31, 2009
  Total Allowance Allowance
amount as
a
percentage
of loans in
category
Allowance
amount as
a
percentage
of total
loans
Allowance
amount as
a
percentage
of total
allocated
allowances
Total Allowance Allowance
amount as
a
percentage
of loans in
category
Allowance
amount as
a
percentage
of total
loans
Allowance
amount as
a
percentage
of total
allocated
allowances
  Ch$ million Ch$ million
Commercial loans                
Commercial loans 132,775 2.2% 0.8% 31.2% 124,275 2.3% 0.9% 35.6%
Foreign trade loans 18,888 2.4% 0.1% 4.4% 23,027 3.6% 0.2% 6.6%
Draft loans 4,350 6.4% 0.0% 1.0% 3,570 3.8% 0.0% 1.0%
Factoring transactions 2,083 1.0% 0.0% 0.5% 2,386 1.8% 0.0% 0.7%
Leasing transactions 14,742 1.3% 0.1% 3.5% 7,839 0.8% 0.1% 2.2%
Other loans and accounts receivable 9,664 53.8% 0.1% 2.3% 5,342 48.7% 0.0% 1.5%
Subtotals 182,502 2.2% 1.2% 42.9% 166,439 2.3% 1.2% 47.6%
Residential mortgage loans                
Loans with letters of credit 446 0.3% 0.0% 0.1% 576 0.3% 0.0% 0.2%
Mortgage mutual loans 11,319 6.1% 0.1% 2.7% 9,040 4.5% 0.1% 2.6%
Other mortgage mutual loans 5,567 0.1% 0.0% 1.3% 6,918 0.2% 0.1% 2.0%
Subtotals 17,332 0.4% 0.1% 4.1% 16,534 0.4% 0.1% 4.8%
Consumer loans                
Installment consumer loans 176,219 11.0% 1.1% 41.4% 130,532 9.5% 0.9% 37.3%
Credit card balances 36,156 4.6% 0.2% 8.5% 24,433 4.2% 0.2% 7.0%
Consumer leasing contracts 121 3.2% 0.0% 0.0% 9 0.2% 0.0% 0.0%
Other consumer loans 13,063 4.4% 0.1% 3.1% 11,538 4.2% 0.1% 3.3%
Subtotals 225,559 8.4% 1.4% 53.0% 166,512 7.4% 1.2% 47.6%
Totals loans to clients 425,393 2.7% 2.7% 100.0% 349,485 2.5% 2.5% 100.0%
Interbank 54 0.1% 0.0% 0.0% 42 0.2% 0.0% 0.0%
Totals 425,447 2.7% 2.7% 100.0% 349,527 2.5% 2.5% 100.0%

 

Based on information available regarding our borrowers, we believe that our loan loss allowances are sufficient to cover known potential losses and losses inherent in a loan portfolio of the size and nature of our loan portfolio.

 

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ITEM 6. DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES

 

A. Directors and Senior Management

 

Directors

 

We are managed by our Board of Directors, which, in accordance with our by-laws, consists of 11 directors and two alternates who are elected at our ordinary shareholders’ meetings. Except as noted below, the current members of the Board of Directors were elected by the shareholders in the ordinary shareholders’ meeting held on April 22, 2014. Members of the Board of Directors are elected for three-year terms. Except as noted below, the term of each of the current board members expires in April of 2017. Cumulative voting is permitted for the election of directors. The Board of Directors may appoint replacements to fill any vacancies that occur during periods between elections. If any member of the Board of Directors resigns before his or her term has ended, and no other alternate director is available to take the position at the next annual ordinary shareholders’ meeting a new replacing member will be elected. Our executive officers are appointed by the Board of Directors and hold office at its discretion. Scheduled meetings of the Board of Directors are held monthly. Extraordinary meetings can be held when called in one of three ways: by the Chairman of the Board of Directors, by three directors with the consent of the Chairman of the Board of Directors or by the majority of directors. None of the members of our Board of Directors has a service contract which entitles any Director to any benefits upon termination of employment with Santander-Chile.

 

Our current directors are as follows:

 

Directors Position Committees Term Expires
Vittorio Corbo Lioi Chairman and Director

Asset and Liability Committee

Market Committee

Risk Committee

April 2017
Oscar von Chrismar Carvajal First Vice Chairman and Director

Asset and Liability Committee

Clients and Service Quality Committee

Executive Credit Committee

Human Resources Committee

Market Committee

Marketing, Communications and Institutional Image Committee

Risk Committee

Strategy Committee

April 2017
Roberto Méndez Torres Second Vice Chairman and Director

Clients and Service Quality Committee

Executive Credit Committee

Marketing, Communications and Institutional Image Committee

Risk Committee

Strategy Committee

University Committee

April 2017
Juan Pedro Santa Maria Perez Director

Analysis and Resolution Committee

Audit Committee (Secretary)

Executive Credit Committee

Risk Committee

Transparency Committee

April 2017
Víctor Arbulú Crousillat Director Audit Committee April 2017
Marco Colodro Hadjes Director

Asset and Liability Committee

Executive Credit Committee

Market Committee

Risk Committee

April 2017

 

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Directors Position Committees Term Expires
Mauricio Larraín Garcés Director

Asset and Liability Committee

Executive Credit Committee

Human Resources Committee

Marketing, Communications and Institutional Image Committee

Strategy Committee

University Committee

April 2017
Carlos Olivos Marchant Director Audit Committee April 2017
Lucía Santa Cruz Sutil Director

Marketing, Communications and Institutional Image Committee

University Committee

April 2017
Lisandro Serrano Spoerer Director

Analysis and Resolution Committee

Audit Committee

April 2017
Roberto Zahler Mayanz Director

Asset and Liability Committee

Market Committee

April 2017
Raimundo Monge Zegers Alternate Director

Asset and Liability Committee

Risk Committee

Strategy Committee

Transparency Committee

April 2017
Orlando Poblete Iturrate Alternate Director   April 2017

 

Vittorio Corbo Lioi is our Chairman as of April 2014. He is one of Chile’s leading economists. In 2003, Mr. Corbo was named President of Chile’s Central Bank. Following the end of his tenure there, Mr. Corbo has been named to various boards and is currently a Senior Investigator at the Centro de Estudio Públicos (CEP), a local think tank. Mr. Corbo is a Director of Santander Spain and Banco Santander Mexico. Between 1991 and 1995 Mr. Corbo was an economic advisor to the Bank, and a member of the Board of Santander-Chile between 1995 and 2003. Mr. Corbo is a member of the Asset and Liability Committee, the Market Committee and the Risk Committee. Mr. Corbo has a Business Administration Degree from the Universidad de Chile and a Ph.D. in Economics from MIT.

 

Oscar von Chrismar Carvajal became Executive Vice-Chairman of the Board on January 1, 2010 after having served as the chief executive officer of Santander-Chile since August 2003. Mr. Von Chrismar is a member of the Asset and Liability Committee, Clients and Service Quality Committee, Executive Credit Committee, Human Resources Committee, Market Committee, Marketing Committee, Risk Committee, and the Strategy Committee. Prior to assuming the chief executive officer post, he was the Manager of Global Banking. Prior to the merger, he was the former chief executive officer of Old Santander-Chile since September 1997, after being General Manager of Banco Santander-Peru since September 1995. Mr. von Chrismar is also a board member of Banco Santander Argentina and Banco Santander Peru. He is also the Alternate Director of Universia Chile S.A. Prior to that, Mr. von Chrismar was the manager of the Finance Division of Santander-Chile, a position that he had held since joining Santander-Chile in 1990. Mr. von Chrismar holds an Engineering degree from the Universidad de Santiago de Chile.

 

Roberto Méndez Torres is our Second Vice Chairman. He is a former member of the Board of Old Santander-Chile, to which he was appointed in 1996. He is a member of the Clients and Service Quality Committee, the Executive Credit Committee, the Marketing Committee, the Risk Committee, the Strategy Committee and the University Committee. He is a professor of Economics at Universidad Católica de Chile. He has been Advisor to Grupo Santander-Chile since 1989. Mr. Méndez is President and Director of Adimark Chile Gfk and on the Board of the Chilean and German Chamber of Commerce. He is also a Director of Enex S.A. and Vice-Chairman of Universia S.A. Mr. Méndez is also a member of the Council of Paz Ciudadana and was a former President of ICARE. He graduated with a degree in Business Administration from Universidad Católica de Chile, and holds an MBA and a Ph.D. from the Graduate School of Business at Stanford University.

 

Juan Pedro Santa María Pérez became a Director on July 24, 2012 after having served as Corporate Legal Director for Grupo Santander Chile and Legal Counsel for Santander-Chile. He is also a Director at Santander Asset Management S.A. Mr. Santa María joined Santander-Chile in 2002, after the merger with Banco Santiago. Previous to that he was Legal Counsel for Banco Santiago and Banco O’Higgins. He has also been President of the Legal

 

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Committee of the Asociación de Bancos e Instituciones Financieras de Chile for over 20 years and President Pro-Tempore of the Financial Law Committee of the Federación Lationamericana de Bancos (FELABAN). Mr. Santa María holds a degree in Law from the Pontificia Universidad Católica de Chile.

 

Víctor Arbulú Crousillat became a Director on May 6, 1999. He is a member of the Audit Committee and has been designated as a Financial Expert. He was a Managing Director of JPMorgan, member of its European management committee and Chief Executive Officer for Spain and Portugal from 1988 until 1998. He has worked for JPMorgan for over 25 years in various positions in Europe, North America and Latin America. Mr. Arbulú also worked for the Inter-American Development Bank. Mr. Arbulú holds a degree in Engineering and a Masters in Business Administration.

 

Marco Colodro Hadjes became a Director on April 19, 2005. Mr. Colodro is a member of the Asset and Liability Committee, Executive Credit Committee, Market Committee, and the Risk Committee. Mr. Colodro was President of the Board of Telefónica Chile and a Director of Codelco. He is a former chairman of TVN (national television network) and former vice chairman of Banco del Estado (state bank). He was also owner of Agencia de Valores Alfa S.A. Prior to that, he was Foreign Trade Director at the Central Bank of Chile. Mr. Colodro holds a degree in Economics from the Universidad de Chile, and has done post-graduate studies at the École Pratique des Hautes Etudes of the University of Paris.

 

Mauricio Larraín Garcés became a Board member in April 2014. Previously he was our Chairman. He is a member of the Asset and Liability Committee, the Executive Credit Committee, the Human Resources Committee, the Marketing Committee, the Strategy Committee, and the University Committee. He is also President of Santander Chile Holding S.A. and Universia Chile S.A. He is also a Director of the Asociación de Bancos e Instituciones Financieras de Chile and Inversiones Volcán Choshuenco S.A. He is also a member of the Council of Paz Ciudadana and was a former President of ICARE. He is General Director of ESE Business School from Universidad de Los Andes. Mr. Larraín began working at Santander-Chile in 1989. Previously, he was Intendente (Director) of the SBIF, Manager of External Debt at Banco Central de Chile and a Senior Finance Specialist at the World Bank in Washington. He holds degrees in Law from Universidad Católica de Chile and from Harvard University.

 

Carlos Olivos Marchant is Director since 2007 and has been a Board member since the merger with Banco Santiago was consummated in 2002. He is Chairman of the Audit Committee. He was a member of the Board of Banco Santiago since 1987 until the date of the merger, and was Chairman of that board between May 1999 until the merger. He is a partner in the law firm Guerrero, Olivos, Novoa y Errazuriz. Mr. Olivos holds a law degree from the Universidad de Chile and a Masters of Jurisprudence from New York University School of Law.

 

Lucía Santa Cruz Sutil became a Director on August 19, 2003. Ms. Santa Cruz was a member of our Audit Committee until May 2010. She is a member of the Marketing Committee and the University Committee. Ms. Santa Cruz holds a degree in History and a Masters Degree in Philosophy from Oxford University. She is the Dean of the College of Liberal Arts of the Universidad Adolfo Ibañez. Ms. Santa Cruz is also a Director of Universia Chile S.A. She is also on the Board of Compañía de Seguros Generales y de Vida La Chilena Consolidada, on the Advisory Board of Nestle Chile and the Fundación Educacional Santa Teresa de Avila. She is also a member of the Self-Regulation Committee for Insurance Companies in Chile.

 

Lisandro Serrano Spoerer was elected to the Board in January 2011. He is a member of the Analysis and Resolution Committee and the Audit Committee. He is currently Dean of the Universidad Gabriel Mistral and Professor of Law and Tax at the Law School. He is also a member of the Regulation Committee of the Santiago Stock Exchange and the Self-Regulation Committee of the Chilean Electronic Stock Exchange. Previously, he worked at PricewaterhouseCoopers from 1977 to 2003 where he was a partner in the tax division and later a Principal partner. He was also member of the board of the Hong Kong & Shanghai Bank branch in Chile. Mr. Serrano holds a degree in law and an MBA from the Ponitificia Universidad Católica de Chile.

 

Roberto Zahler Mayanz became a Director on August 31, 1999. He is a member of the Asset and Liability Committee and the Market Committee. Currently, he is President of Zahler & Co, a consulting firm. He is also a member of the CLAAF or the Latin American Committee for Financial Affairs. He was formerly President of the Board of Siemens Chile and Director of Air Liquide-Chile. He was also a visiting professor at the IMF’s Research Department. Between 1991 and 1996, he was President of the Central Bank of Chile and Vice-President from 1989 to 1991. He also serves as a consultant for the World Bank, the IDB, the IMF and the International Bank of Settlements. Mr. Zahler has also provided technical assistance to various Central Banks and Finance Ministries in

 

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most countries of Latin America, Indonesia and Kosovo. Mr. Zahler holds a degree in Business Administration from the Universidad de Chile and a Masters in Economics from the University of Chicago.

 

Raimundo Monge Zegers became an Alternate Director on April 29, 2003. He is currently a member of the Asset and Liability Committee, the Risk Committee, the Strategy Committee and the Transparency Committee. He is Corporate Director of Strategic and Financial Planning for Grupo Santander-Chile and is CEO of Santander-Chile Holding S.A. He is also President of Santander S.A. Sociedad Securitizadora and Santander Factoring S.A. He is a Director of Aurum S.A. and Bansa Santander S.A. Mr. Monge has a degree in business from the Universidad Católica de Chile and an MBA from the University of California, Los Angeles.

 

Orlando Poblete Iturrate became an Alternate Director on April 22, 2014. Since 1991 Mr. Poblete has been a professor at the Universidad Los Andes. Between 1997 and 2004, he was Dean of the Law School and since 2014 he has been Chancellor of the university. He is also a partner at the law firm Orlando Poblete & Company. He is an arbitrator of the Centro de Arbitraje y Mediación de la Cámara de Comercio de Santiago. He has also been a Professor of Law at the University of Chile. Mr. Poblete is a lawyer from the University of Chile and has masters from the same university.

 

Senior Management

 

Our senior managers are as follows:

 

Senior Manager

Position

Date Appointed

Claudio Melandri Chief Executive Officer January 1, 2010
Miguel Mata Chief Financial Officer November 1, 2011
Gabriel Montoya Financial Controller April 1, 2009
Ricardo Martinez Corporate Director of Internal Audit September 1, 2013
Fred Meller Global Banking and Markets January 1, 2011
Julian Acuña Manager Commercial Banking July1, 2013
Franco Rizza Manager Credit Risk February 1, 2014
Jose Manuel Manzano Manager Human Resources & Administration September1, 2013
Felipe Contreras Chief Accounting Officer October 1, 2008
Pablo Correa Manager Corporate Communications March 1, 2012
Carlos Volante Manager Clients and Service Quality January 1, 2014
Cristian Florence General Counsel September 3, 2012

 

Claudio Melandri became the Chief Executive Officer of Santander-Chile in January 2010 after being our Retail Banking Manager since February 21, 2008. He started his career at Santander-Chile in 1990 becoming a regional branch manager and manager of Santander-Chile’s branch network. He was also a Vice-President at Banco Santander Venezuela from 2005 to 2007. In 2007, he was appointed Corporate Director of Human Resources of Banco Santander-Chile. He is also a Director of Santander Chile Holding S.A. and Universia Chile S.A.. Mr. Melandri has a Business Degree from the Universidad Tecnológica Metropolitana in Chile.

 

Miguel Mata became the Chief Financial Officer for Santander-Chile on November 2011. Prior to that he served in several staff positions related to Business Strategy. Mr. Mata joined Santander-Chile in 2002 when Santander-Chile merged with Banco Santiago. Previously he was Financial Controller for Banco Santiago. He has been working in the banking industry since 1990, when he joined Banco O’Higgins, one of the predecessors of Banco Santiago. He is also a Director of Santander S.A. Corredores de Bolsa. Mr. Mata holds a degree in Engineering from Universidad Católica de Chile.

 

Gabriel Montoya was appointed Financial Controller of Santander-Chile in April 2009 and has been working for Santander Spain and its affiliates since 1997. Between 2005 and 2009, Mr. Montoya was Director of the MIS America Project and was responsible for implementing management information systems in Chile, Mexico, Puerto Rico, Argentina and Brazil. Previous to that Mr. Montoya was Financial Controller of Santander Puerto Rico, Head of Financial Control for the Americas Division of Santander and various other management positions in Santander Colombia. Mr. Montoya has a Business Administration Degree from Universidad del Rosario and an Executive Administration Diploma from the Universidad de los Andes, both in Colombia.

 

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Ricardo Martinez is the Corporate Director of Internal Auditing, a position he has held since September 1, 2013. He has worked for Grupo Santander since 1998 in different position in Internal Auditing, including the Internal Director of Accounting, Audit Manager of Insurance and Asset Management and head auditor of Financial Risks. Mr. Martinez has a degree in Economic Sciences and Business from the Universidad Complutense of Madrid and a Masters in Business from the CIFF of the Universidad de Alcalá de Henares.

 

Fred Meller became Manager of Global Banking & Market in January 2011. Prior to that he was Manager of Market Making for Europe and UK for Santander Spain. Previously, he served as Treasurer for Santander-Chile since 2008. He was also General Manager of Santander Agente de Valores and Director of Deposito Central de Valores Chile. Mr. Meller is also President of Santander S.A. Corredores de Bolsa. Mr. Meller holds a degree in Business Administration from Universidad Central de Chile.

 

Julian Acuña Moreno became Manager of the Commercial Banking Division in July 2013. He joined Banco Santander in 1986, playing various roles of responsibility, including agent, Regional Manager, Product Manager and Retail Manager Corporate & Institutional Banking. He also held the position of vice president of Banco Santander’s business in Colombia. He is also a director of Santander Asset Management Santander Consumer. Mr. Julian Acuña is an accountant auditor from the Universidad Diego Portales.

 

José Manuel Manzano became Manager of Personnel, Organization and Cost of Banco Santander Chile Division in September 2013. Prior to that he was Corporate Director of Risk since July 2007, and Corporate Director of Human Resources for Santander-Chile since October 31, 2002. Previously, he served as Manager of Human Resources for Old Santander-Chile since 1999. He was also General Manager of Santander Fund Management and Managing Director of Bancassurance. He is also a Director of Santander Chile Holding S.A., Santander Asset Management S.A. and Santander S.A. Sociedad Securitizadora. Mr. Manzano holds an MBA and a degree in Business from Universidad Católica de Chile.

 

Felipe Contreras was named Chief Accounting Officer of Santander-Chile in October 2008. He has worked for 14 years in our Accounting Department, most recently as Manager of the Consolidation and Reporting Departments, overseeing our Chilean, U.S. and Spanish GAAP reporting requirements. He was in charge of our recent transition to International Financial Reporting Standards. Mr. Contreras is a Public Accountant from the University of Santiago and is currently a candidate to a Masters in Advanced Finance from the Universidad Adolfo Ibáñez.

 

Pablo Correa became Manager of Corporate Communications and Public Policy in March 2012. Prior to that he was Capital Markets Coordinator in the Ministry of Finance. Prior to that he was Chief Economist of Santander-Chile from 2006 until 2010 and an advisor to the Minister of Finance and the IBD from 2005 to 2006. Mr. Correa has an economics Degree from Universidad Católica de Chile and a Masters degree from the Harvard Kennedy School of Government.

 

Carlos Volante became manager Customers and Quality of Banco Santander in January 2014. Joined the Santander Group in 1990, holding various responsibilities within the organization, including manager of the Branch Network, general manager of the Administrator of Mutual Funds , Mortgage manager, Product Manager and Monitoring Commercial Banking. He was also Executive Vice President of Commercial Banking at Banco de Venezuela Grupo Santander. Between 2012 and 2013 he was general manager of the Company Corona Commercial Credit Group. Carlos Volante is an accountant auditor from the University of Talca and attended the DPA and an MBA from the Universidad Adolfo Ibáñez and participates in the PADE program at the Universidad de los Andes.

 

Franco Rizza Is the Risk Division Manager since February 2014. Previously, he was director of the Department of Santander Global Recoveries, with scope for all countries where the Group has commercial banking activities outside Spain. Between 2010 and 2013 he was in charge of the operation of Banco Santander Risk in Uruguay. He joined the Group in 1989 in Argentina, where he held various positions of responsibility, including: Territorial Manager, Product Manager and Director of Standardized Risk. He has degrees in Business and Risk Management in Argentina and Spain.

 

Cristian Florence is our General Counsel, a position he has held since September 2012. Prior to that he served as Chief Lawyer at Santander-Chile. Mr. Florence joined Santander-Chile in 2002 when Santander-Chile merged with Banco Santiago. He started working in the banking industry in 1991, when he joined Centrobanco, a predecessor of Banco O’Higgins and Banco Santiago serving at several positions in the law departments. Mr.

 

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Florence is also a Director of Administrador Financiero de Transantiago S.A.. He has a degree in Law from the Universidad Gabriela Mistral and a Master of Laws (LLM) from the same university.

 

B. Compensation

 

For the year ended December 31, 2013, the aggregate amount of compensation paid by us to all of our directors was Ch$1,083 million, in monthly stipends. For the year ended December 31, 2013, the aggregate amount of compensation paid by us to all of our executive officers and our management members was Ch$30,569 million (U.S.$58.3 million). At our annual shareholder meeting to be held on April 22, 2014, shareholders will be asked to approve a monthly stipend per director of UF 230 (U.S.$10,227), UF 460 (U.S.$20,454) for the Chairman of the Board and UF 345 (U.S.$15,341) for the Vice-Chairman of the Board. This amount will be increased by UF 30 per month (U.S.$1,334) if a Board member is named to one or more committees of the Board. The additional amount will be UF 60 (U.S.$2,668) for the President of a committee and UF 45 (U.S.$2,001) for the Vice-President of a committee. Shareholders will also be asked to approve the Audit Committee 2013 remuneration for its members. The remuneration is a 33% additional compensation over the monthly stipend received by a regular board member, or UF 77 (U.S.$3,423), totaling a monthly stipend of UF 307 (U.S.$13,651). This remuneration is in line with the new Chilean corporate governance law. In addition, we pay certain directors professional service fees for the consulting services that they render to us in their fields of expertise. For the year ended December 31, 2013, payments to our directors for consulting fees totaled Ch$622 million (U.S.$1.2 million).

 

Santander-Chile and its affiliates have designed variable-compensation plans for their employees, based on performance targets and objectives, the achievement of which are evaluated and paid on a quarterly and/or annual basis. There are also multi-year variable-compensation plans designed to retain and motivate executives, whose compensation depends on the achievement of overall group-wide and individual targets over the course of a time period exceeding one year.

 

Long-term incentive policy

The Board of Directors of the equity holders of Banco Santander S.A. (with its Central Office located in Spain, hereinafter the “Parent Company”), approved a long-term incentive plan which was ratified locally. This plan focuses on the Santander Group’s executive directors and certain executive employees in Spain and other Santander Group companies.

 

Stock performance plan

The plan includes a multi-year incentive plan compensated in shares by the Parent Company. The beneficiaries are Executive Directors, other Senior management members and other employees determined by the Directors Committee from the Parent Company or its deputy, the Executive Committee. These shares will be distributed if the following criteria are met:

 

i.The share price reaches the top 10 as compared to 30 other global banks.
ii.Earnings per share reach the top 10 as compared to 30 other global banks.
iii.The Bank has achieved its commercial and financial budget objectives in the last two years.
iv.The executive has achieved his/her personal targets during the last two years and has continued to work at the Bank until the end of the program.

 This plan involves the implementation of successive cycles of shares delivered to the beneficiaries. Each cycle lasts three years so, each year a new cycle will begin and, since 2009 onwards, another cycle will end. The aim is to establish a proper sequence between the end of the incentive program linked to the previous plan (I06) and the following cycles of this plan. Therefore, the first two cycles started in July, 2007. The first one lasted two years (PI09) and the second one adhered to the three year standard duration (PI10)

 

The commencement of the third-cycle (PI11) and fourth-cycle (PI12) incentive plans were approved by the Parent Company in June 2008 and 2010, respectively. These new plans consist of three-year cycles and are linked to the fulfillment of the predetermined objectives. In June, 2010, the fifth cycle (PI13) was approved. In June, 2011 the sixth and last plan of shares linked to the fulfillment of objectives (PI14) was approved. The first cycle (PI09) was cancelled on July 31, 2009, the second one (PI10) was cancelled on July 31, 2010, the third one (PI11) was cancelled on July 31, 2011, and the forth one (P12) was cancelled on July 31, 2012.

  

 

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For each cycle, the maximum number of shares that may correspond to each beneficiary is established based on who had been active in the Group over the period covered by the plan. The objective -which fulfillment will determine the number of shares to be delivered- is defined by comparing the evolution of the Group with a group of financial entities of reference. It will be linked solely to the Total Shareholder Return (TSR). Regarding the plans approved prior to June 2008, the objectives that had determined the number of shares to deliver were defined by comparing the evolution of the Group with a group of financial entities of reference, linked to two parameters: the Total Shareholder Return (TSR) and the Growth of Earnings per Share (EPS).

 

The final number of shares to be granted in each cycle is determined by the degree of fulfillment of the objectives on the third anniversary of each cycle (with the exception of the first cycle, for which the second anniversary is used), and the shares are delivered within seven months from the date the cycle ends.

 

Regarding PI13, by the completion of the relevant cycle, the TSR was calculated relative to Santander and every entity of the reference group. The list of reference entities was ordered from largest to smallest, thus determining the percentage of shares to be delivered, on the basis of the following scale and according to the relative position of Santander within the group of financial entities for reference:

 

Santander’s position in the
TSR Ranking
Maximum percentage
of shares earned
1st to 5th 100.00%
6th 82.50%
7th 65.00%
8th 47.50%
9th 30.00%
10th and more 0.00%

 

As for PI14, the application of a certain criterion related to TSR will determine the percentage of shares to be delivered, on the basis of the following scale and according to the relative position of Banco Santander S.A. (Spain) within the group of financial entities of reference:

 

Position of Santander on the
TSR Ranking

Percentage

of shares earned

above the average

1st to 5th 100.00%
6th 86.05%
7th 72.00%
8th 58.00%
9th 44.00%
10th 30.00%
11th to 17th 0.00%

 

If any of the entities of the reference group was to be acquired by a different company, it would be eliminated from the reference group. In such case, the percentage will be determined based on Santander`s placement in relation to the remaining entities, based on quartiles. If Santander falls within the first quartile (including the top 25th percentile) of the reference group, Santander will earn the highest share percentage, as noted above. No share will be earned if Santander falls below the average (50th percentile) of the reference group. If Santander equals the median (50th percentile), it will earn 30% of the maximum amount. Lastly, for positions in-between the average (50th percentile exclusive) and the first quartile (25th percentile exclusive), it will be calculated be means of linear interpolation.

 

As of December 31, 2013, the objectives were not met, so Plan I13 was terminated, however as of December 31, 2012, the objectives were met completely for Plan I12. Plan I14 is still active, so the Bank has recorded an amount of Ch$684 million (Ch$1,747 million as of December 31, 2012), which is included within the income of the specific period on which beneficiaries provided their services to Banco Santander Chile. This program had no effects on non-controlling interest. The fair value was calculated as described:

 

The fair value of each of those plans conceived by the Group is calculated on the grant date. Volatility is measured using an implied volatility model.

 

The calculation of the fair value of the stock plan linked to objectives is as follows:

 

-It has been considered that the beneficiaries will not leave over the period of each plan.

 

-The fair value of the relative position of the TSR was determined by the Banco Santander S.A.(Spain) on the grant date using the Monte Carlo valuation model with 10,000 simulations to determine the TSR for each of the reference financial institutions (benchmark), considering the aforementioned variables. The results (each of which represents the distribution of a number of shares) are classified in descending order through the calculation of the weighted average, and this amount is discounted at the risk-free interest rate.

 

PI12 PI13 PI14
Expected volatility (*) 42.36% 49.65% 51.35%
Historical annual dividend return 4.88% 6.34% 6.06%
Risk-free interest rate   2.04% 3.33% 4.07%

(*) Determined based on the historical volatility of the corresponding period (three years).

The application of the simulations under the Monte Carlo model results in a percentage value representing the probability of vesting of 55.42% for the I12 plan, 62.62% for the I13 plan and 55.39% for the I14 plan. Fair value measurement takes into account market conditions (TSR and EPS) and we recognize compensation expense for employees who satisfy vesting conditions (such as service conditions).

  

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This appraisal as the price per share (determined as an average of the 15 working days after April 1st of the year when each plan was implemented) determines the cost per share this benefit shall have for Chile.

Below is a table which provides a detail of the foregoing:

 

Number of shares

Exercise

price

Group of employees Number of individuals

Maturity

commencement of the exercise period

Date of termination of exercise period
Options granted (Plan I12) 327,882 - Manager 157 07-01-2009 06-30-2012
Options granted (Plan I12) 36,848 - Other non-managerial positions 76 07-01-2009 06-30-2012
Plans in force on December 31, 2009 364,730
2010 Flow
Options granted (Plan I12) 564,339 - Manager 170 07-01-2009 06-30-2012
Options granted (Plan I12) 43,787 - Other non-managerial positions 63 07-01-2009 06-30-2012
Options granted (Plan I13) 310,902 - Manager 166 07-01-2010 06-30-2013
Options granted (Plan I13) 65,148 - Other non-managerial positions 68 07-01-2010 06-30-2013
Plans in force on December 31, 2010 1,348,906
2011 Flow
Options granted (Plan I12) 591,686 - Manager 157 07-01-2009 06-30-2012
Options granted (Plan I12) 79,631 - Other non-managerial positions 77 07-01-2009 06-30-2012
Options granted (Plan I13) 650,474 - Manager 166 07-01-2011 06-30-2013
Options granted (Plan I13) 136,303 - Other non-managerial positions 68 07-01-2011 06-30-2013
Options granted (Plan I14) 268,318 - Manager 147 07-01-2012 06-30-2014
Options granted (Plan I14) 27,185 - Other non-managerial positions 82 07-01-2012 06-30-2014
Plans in force on December 31, 2011 3,102,503
2012 Flow
Options granted Plan I12 601,101 - Manager 157 07-01-2009 06-30-2012
Options granted Plan I12 63,254 - Other non-managerial positions 77 07-01-2009 06-30-2012
Options granted Plan I13 501,456 - Manager 166 07-01-2010 06-30-2013
Options granted Plan I13 129,076 - Other non-managerial positions 114 07-01-2010 06-30-2013
Options granted Plan I14 508,144 - Manager 147 07-01-2011 06-30-2014
Options granted Plan I14 46,810 - Other non-managerial positions 82 07-01-2011 06-30-2014
Options exercised Plan I12 (2,085,008) - Manager 157 07-01-2009 06-30-2012
Options exercised Plan I12 (223,520) - Other non-managerial positions 77 07-01-2009 06-30-2012
Plans in force on December 31, 2012 2,643,816
2013 Flow
Plan I13 terminated (*) (1,462,832) - Manager 166 - -
Plan I13 terminated (*) (330,527) - Other non-managerial positions 114 - -
Plans in force on December 31, 2013 850,457
Plan I14 850,457

 

(*) Plan I13 does not comply with the assignation requirements

 

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Pension Plans:

 

The Bank has an additional benefit available to its principal executives, consisting of a pension plan. The purpose of the pension plan is to endow the executives with funds for a better supplementary pension upon their retirement.

 

For this purpose, the Bank will match the voluntary contributions made by the beneficiaries for their future pensions with an equivalent contribution. The executives will be entitled to receive this benefit only when they fulfill the following conditions:

 

a.The plan is aimed at the Group’s management
b.The general requirement to apply for this benefit is that the employee must be carrying out his/her duties when turning 60 years old.
c.The Santander Group will take on insurance (pension fund) for the employee’s behalf where it will pay (defined contribution) periodically.
d.The Santander Group will be responsible for granting the benefits directly.

 

If the working relationship between the manager and the respective company ends, before s/he fulfills the abovementioned requirements, s/he will have no rights under this benefit plan. In the event of the executive’s death or total or partial disability, s/he will be entitled to receive this benefit.

 

The Bank will make contributions to this benefit plan on the basis of mixed collective insurance policies whose beneficiary is the Bank. The life insurance company with whom such policies are executed is not an entity linked or related to the Bank or any other Santander Group company.

 

Rights owned by the Bank due to the plan at the end of 2013 totaled Ch$ 5,171 million (Ch$ 5,584 million in 2012). The amount of the defined benefit plans has been quantified by the Bank, based on the following criteria:

 

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Calculation method:

 

Use of the credit unit projected method which considers each working year as generating an additional amount of rights over benefits and values each unit separately. It is calculated based primarily on fund contributions, as well as other factors such as the legal annual pension limit, seniority, age and yearly income for each unit valued individually.

 

Actuarial assumptions:

 

Actuarial assumptions with respect to demographic and financial variables are non-biased and mutually compatible with each other. The most significant actuarial hypotheses considered in the calculations were:

 

 

Plans

post-employment

 

Plans

post-employment

  2013   2012
       
Mortality chart RV-2009   RV-2009
Termination of contract rates 5.0%   5.0%
Impairment chart PDT 1985   PDT 1985

  

Assets related to the pension fund contributed by the Bank into the Seguros Euroamérica insurance company with respect to defined benefit plans are presented as net of associated commitments.

 

Activity for post-employment benefits is as follows:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
Plan assets 5,171   5,584
Commitments for defined-benefit plans      
For active personnel (3,888)   (3,595)
Incurred by inactive personnel -   -
Minus:      
Unrealized actuarial (gain) losses -   -
Balances at year end 1,283   1,989

 

Year’s cash flow for post-employment benefits is as follows:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
a) Fair value of plan assets          
Opening balance 5,584   5,508   5,170
Expected yield of insurance contracts 247   326   403
Employer contributions (660)   (250)   (65)
Actuarial (gain) losses (*) -   -   -
Premiums paid -   -   -
Benefits paid -   -   -
Fair value of plan assets at year end 5,171   5,584   5,508
b) Present value of obligations          
Present value of obligations opening balance (3,594)   (3,143)   (953)
Net incorporation of Group companies -   -   -
Service cost (311)   (452)   (1.207)
Interest cost -   -   -
Curtailment/settlement effect -   -   -

 

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Benefits paid -   -   -
Past service cost -   -   -
Actuarial (gain) losses 17   -   -
Other -   -   -
Present value of obligations at year end (3,888)   (3,595)   (2,160)
Net balance at year end 1,283   1,989   3,348

 

Plan expected profit:

 

  As of December 31,
  2013   2012   2011
           
Type of expected yield from the plan’s assets UF + 2.50% annual   UF + 2.50% annual   UF + 2.50% annual
Type of yield expected from the reimbursement rights UF + 2.50% annual   UF + 2.50% annual   UF + 2.50% annual

 

Plan associated expenses:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Current period service expenses 311   452   1,207
Interest cost -   -   -
Expected yield from plan’s assets (247)   (326)   (403)
Expected yield of insurance contracts linked to the Plan:          
Extraordinary allocations -   -   -
Actuarial (gain)/ losses recorded in the period included in other comprehensive income (17)   -   -
Past service cost -   -   -
Other -   -   -
Total 47   126   804

 

C. Board Practices

 

The Bank is in the process of changing the members of the Committees based on the results of the recent Board election, but as of April 30, 2014 these Committees remained unchanged.

 

Audit Committee

 

Board member

Position in Committee

Carlos Olivos Chairman
Víctor Arbulú Crousillat First Vice Chairman and Financial Expert
Lisandro Serrano Second Vice Chairman

 

The Audit Committee (Comité de Directores y Auditoría) is comprised of three members of the Board of Directors. The Committee Secretary is the alternate director Juan Pedro Santa María. The General Counsel is the Committee Secretary. The Chief Executive Officer, General Auditor and other persons from the Bank can be invited to the meetings if necessary and are present on specific matters. This Committee’s primary responsibility is to support the Board of Directors in the continuous improvement of our system of internal controls, which includes reviewing the work of both the external auditors and the Internal Audit Department. The committee is also responsible for analyzing observations made by regulatory entities of the Chilean financial system about us and for recommending measures to be taken by our management in response. This committee also performs functions of a remuneration committee as established in Chilean Law, and reviews annually the salary and bonus programs for the

 

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executive officers of the Bank. The external auditors are recommended by this committee to our Board of Directors and appointed by our shareholders at the annual shareholders’ meeting.

 

This committee is also responsible for:

 

·Presenting to the Board of Directors a list of candidates for the selection of an external auditor.

 

·Presenting to the Board of Directors a list of candidates for the selection of rating agencies.

 

·Overseeing and analyzing the results of the external audit and the internal reviews.

 

·Coordinating the activities of internal auditing with the external auditors’ review.

 

·Overseeing and coordinating the Bank’s operational risk policies

 

·Analyzing the interim and year-end financial statements and reporting the results to the Board of Directors.

 

·Analyzing the external auditors’ reports and their content, procedures and scope.

 

·Analyzing the rating agencies’ reports and their content, procedures and scope.

 

·Obtaining information regarding the effectiveness and reliability of the internal control systems and procedures.

 

·Analyzing the information systems performance, and its sufficiency, reliability and use in connection with decision-making processes.

 

·Obtaining information regarding compliance with the company’s policies regarding the due observance of laws, regulations and internal rules to which the company is subject.

 

·Investigating suspicious and fraudulent activities (including conflicts).

 

·Analyzing the reports of the inspection visits, instructions and presentations of the SBIF.

 

·Obtaining information, analyzing and verifying the company’s compliance with the annual audit program prepared by the internal audit department.

 

·Informing the Board of Directors of accounting changes and their effects.

 

·Examining on an annual basis the compensation plans of high level executives and managers.

 

Asset and Liability Committee (ALCO)

 

The ALCO includes the Chairman of the Board and five additional members of the Board, the Chief Executive Officer, the Corporate Financial Controller, the Manager of the Financial Management Division, the Manager of Market Risk, the Manager of the Treasury Division, and other senior members of management. The ALCO meets monthly. All limits reviewed by the ALCO are measured and prepared by the Market Risk Department. The non-Board members of the ALCO meet weekly to review liquidity, funding, capital and market risk related matters.

 

Board member

Position in Committee

Mauricio Larraín Chairman
Oscar von Chrismar Vice-Chairman
Vittorio Corbo Second Vice-Chairman
Marco Colodro Member
Roberto Zahler Member
Raimundo Monge Member

 

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The main functions of the ALCO are:

 

·Making the most important decisions regarding interest rate risk, funding, capital and liquidity levels.

 

·Review of the Bank’s main gaps (foreign currency and inflation gap).

 

·Review of the evolution of the most relevant local and international markets and monetary policies.

 

Market Committee

 

The Market Committee includes the Vice-Chairman of the Board, three additional members of the Board, the Chief Executive Officer, the Manager of Global Banking and Markets, the Manager of the Treasury Division, the Manager of the Financial Management Division, the Manager of Market Risk, the Financial Controller and other senior members of management.

 

Board member

Position in Committee

Oscar von Chrismar Chairman
Roberto Zahler Vice-Chairman
Vittorio Corbo Second Vice-Chairman
Mauricio Larraín Member
Marco Colodro Member

 

The Market Committee is responsible for:

 

·Establishing a strategy for the Bank’s trading portfolio.

 

·Establishing the Bank’s policies, procedures and limits with respect to its trading portfolio. The Bank’s Market Risk Department measures all risks and limits and reports these to the Market Committee.

 

·Reviewing the evolution of the most relevant local and international markets and monetary policies.

 

Executive Credit Committee

 

The Executive Credit Committee is comprised of the following Board members:

 

Board member

Position in Committee

Mauricio Larraín Chairman
Oscar von Chrismar Vice-Chairman
Marco Colodro Second Vice-Chairman
Roberto Méndez Member

 

In addition, this committee also includes: the Corporate Director of Risk, the CEO, the Corporate Legal Counsel, the Manager of Global Banking, the Corporate Director of Human Resources and Administration (this is a newly-created position) and two senior members of the Credit Risk department, who present the loans being reviewed. The Executive Credit Committee meets weekly and performs the following main functions:

 

·Reviews the main client exposures by: economic sector, geography, type of risk and segment.

 

·Supervises and review the main credit risk indicators (NPLs, coverage, impaired loans, etc.).

 

·Takes notes, analyzes and follows up on the observations and recommendations of the regulatory bodies and the external and internal auditors on credit-risk-related issues.

 

·Reviews the loan positions reviewed by the Senior Credit Committee above U.S.$10 million and approves those loan positions greater than U.S.$40 million.

 

The Credit Risk Department must present to the Board on a monthly basis. In this presentation all loans above U.S.$5 million that were granted in the previous month must be reviewed. In addition, any other theme or subject of importance regarding credit risk is also presented (for example a proposal to change a provisioning model must be

 

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presented and approved by the Board). Finally, at least once a year, the Credit Risk Department presents a report to assure the Board that our loan loss allowances are adequate for all known and estimated incurred losses.

 

Risk Committee

 

Board member

Position in Committee

Oscar von Chrismar Chairman
Marco Colodro Member
Vittorio Corbo Member
Roberto Méndez Member
Juan Pedro Santa María Member

 

The Risk Committee is responsible for revising and following all risks that may affect us, including reputational risk, allowing for an integral risk management. This committee serves as the governing body through which the Board supervises the CRO. It also evaluates the reasonability of the systems for measurement and control of risks. This Committee includes the Vice Chairman of the Board and five Board members. Furthermore, the Board Risk Committee was created, and is comprised of the Vice-Chairman of the Bank and four independent board members.

 

Marketing, Communications and Institutional Image Committee

 

Board member

Position in Committee

Mauricio Larraín Chairman
Roberto Méndez Vice-Chairman
Lucía Santa Cruz Second Vice-Chairman
Oscar Von-Chrismar Member

 

The Marketing, Communications and Institutional Image Committee is comprised of the Chairman of the Board and three additional Board members, the CEO, the Manager of Retail Banking, the Manager of Human Resources, the Manager of Corporate Communications, the Manager of Marketing and other senior managers. This committee reviews and confirms all matters related to products, corporate image and communications.

 

University Committee

 

Board member

Position in Committee

Mauricio Larraín Chairman
Roberto Méndez Vice-Chairman
Lucía Santa Cruz Second Vice-Chairman

 

The University Committee is comprised of the Chairman of the Board and two additional Board members. The committee reviews our support for higher education and integrates this with the growth of the Institutional business segment and retail banking for college graduates.

 

Strategy Committee

 

Board member

Position in Committee

Mauricio Larraín Chairman
Oscar von Chrismar Vice Chairman
Roberto Méndez Member
Raimundo Monge Member

 

The Strategy Committee is in charge of our strategic planning process and follow-up, as well as the identification of broad business opportunities and threats. The Strategy Committee is comprised of the Chairman of the Board and four additional Board members.

 

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Clients and Service Quality Committee

 

Board member

Position in Committee

Oscar von Chrismar Chairman
Roberto Méndez Vice Chairman

 

The Clients and Service Quality Committee is in charge of overseeing all major issues related to quality and client service.

 

Transparency Committee

 

Board member

Position in Committee

Juan Pedro Santa María Chairman
Raimundo Monge Vice Chairman

 

The Transparency Committee is comprised of two Board members. The Transparency Committee dictates guidelines on communications and available information to clients on relation to new and existing products and offers, in order to comply with internal and regulatory standards relative to information transparency to clients.

 

Human Resources Committee

 

Board member

Position in Committee

Mauricio Larraín Chairman
Oscar Von-Chrismar Member

 

The Human Resources Committee is comprised of two Board members, the CEO, the Manager of Human Resources and Administration, the Manager of Human Resources and other senior managers. The Human Resources Committee dictates guidelines on management and general human resources policies, including incentive, selection, promotion and training policies.

 

D. Employees

 

As of December 31, 2013, on a consolidated basis, we had 11,516 employees, 8,845 of whom were bank employees, 298 of whom were employees of our subsidiaries and 2,373 were employees of entities controlled by the Bank through other considerations. We have traditionally enjoyed good relations with our employees and their unions. Of the total headcount of us and our subsidiaries, 8,746 or 75.9% were unionized. In May 2014, a new collective bargaining agreement was signed, which went into effect on January 1, 2014 and which expires on December 31, 2018, though it may be renegotiated ahead of schedule with the consent of management and the union. We generally apply the terms of our collective bargaining agreement to unionized and non-unionized employees. The following chart summarizes the number of employees employed by the bank.

 

Employees

As of December 31, 2013

Executives 684
Professionals 5,296
Administrative 5,536
Total 11,516

 

E. Share Ownership

 

No director or executive officer owns more than 1% of the shares of Santander-Chile. As of December 31, 2013, the following directors and executives held shares in Santander-Chile:

 

Directors Shares
Mauricio Larraín Garcés 568
Carlos Olivos Marchant 2,982,630

 

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Santander-Chile currently does not have any arrangements for involving employees in its capital and there is no systematic arrangement for grant of options or shares or securities of Santander-Chile to them.

 

ITEM 7. MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS

 

A.Major Shareholders

 

Santander Spain controls Santander-Chile through its holdings in Teatinos Siglo XXI Inversiones S.A. and Santander Chile Holding S.A., which are controlled subsidiaries. Santander Spain has control over 67.18% of our shares and actual participation, excluding non-controlling shareholders that participate in Santander Chile Holding, S.A. of 67.01%.

 

Shareholder

Number of Shares

Percentage

Santander Chile Holding S.A. 66,822,519,695 35.46%
Teatinos Siglo XXI Inversiones S.A.. 59,770,481,573 31.72%

 

Santander Spain is in a position to cause the election of a majority of the members of Santander-Chile’s Board of Directors, to determine its dividend and other policies and to determine substantially all matters to be decided by a vote of shareholders. Santander Spain holds ordinary shares to which no special voting rights are attached. Each share represents one vote and there are no shareholders with different voting rights.

 

The number of outstanding shares of Santander-Chile (of which there is only one class, being ordinary shares) at December 31, 2013, was 188,446,126,794 shares, without par value. Santander-Chile’s shares are listed for trading on the Chilean Stock Exchanges and on the NYSE in connection with the registration of ADRs. The market capitalization of Santander-Chile at December 31, 2013 on the Chilean stock exchange was Ch$ 5,740,069 million and U.S.$ 11,104 million on the NYSE. At December 31, 2013, Santander-Chile had 12,176 holders of its ordinary shares registered in Chile, including JP Morgan as Depositary (the “Depositary”) of Santander-Chile’s ADS Program. Other than the information disclosed in this section, there are no arrangements to the knowledge of Santander-Chile that can result in a change of control of Santander-Chile. As of December 31, 2013, there were a total of 25 ADR holders on record. Since some of these ADRs are held by nominees, the number of record holders may not be representative of the number of beneficial holders

 

B.Related Party Transactions

 

The Chilean Companies Law requires that our transactions with related parties be on a market basis, that is, on similar terms to those customarily prevailing in the market. We are required to compare the terms of any such transaction to those prevailing in the market at the date the transaction is to be entered into. Directors of companies that violate this provision are liable for losses resulting from such violations.

 

In addition, under the Chilean Companies Law, a company may not enter into a transaction with related parties unless (i) such transaction has received the prior approval of the company’s Board of Directors and (ii) the terms of such transaction are consistent with the terms of transactions of a similar type prevailing in the market. If it is not possible to make this determination, the board may appoint two independent evaluators. The evaluators’ final conclusions must be made available to shareholders and directors for a period of 20 business days, during which shareholders representing 5% or more of the issued voting shares may request the board to call a shareholders’ meeting to resolve the matter, with the agreement of two thirds of the issued voting shares required for approval. For purposes of this regulation, the law considers the amount of a proposed transaction to be material if (1) it exceeds 1% of the company’s net worth (provided that it also exceeds 20,000UF) or (2) it exceeds 20,000 UF.

 

All resolutions approving such transactions must be reported to the company’s shareholders at the next annual shareholders’ meeting. Violations of this provision may result in administrative or civil liability to the corporation, the shareholders and/or third parties who suffer losses as a result of such violation.

 

Loans granted to related parties

 

In addition to subsidiaries and associated entities, the Bank’s “related parties” include the “key personnel” of the Bank’s executive staff (members of the Bank’s Board of Directors and the Senior Managers of Santander-Chile and its subsidiaries, together with their close relatives), as well as the entities over which the key personnel could exert significant influence or control.

 

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The Bank also considers the companies that are part of the Santander Group worldwide as related parties, given that all of them have a common parent, i.e., Santander Spain.

 

The table below shows loans and accounts receivable and contingent loans with related parties. For more information, see “Note 37—Transactions with Related Parties” in our Audited Consolidated Financial Statements appearing elsewhere in this Annual Report:

 

 

As of December 31,

 

2013

2012

2011

  Companies
of  the
Group
Associated
companies
Key
personnel
Other Companies 
of the
Group
Associated
companies
Key
personnel
Other Companies 
of the
Group
Associated
companies
Key
personnel
Other
  Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn
                         
Loans and accounts receivables                        
Commercial loans   47,305 618 4,022 51,141 46,790 668 2,910 57,723 39,708 663 2,234 65,512
Mortgage loans - - 15561 - - - 15089 - - - 15657 -
Consumer loans - - 2061 - - - 1513 - - - 1808 -
Loans and accounts receivables 47,305 618 21,644 51,141 46,790 668 19,512 57,723 39,708 663 19,699 65,512
Provision for loan losses (238) (3) (44) (6) (329) (3) (39) (9) (54) (1) (39) (23)
Net loans 47,067 615 21,600 51,135 46,461 665 19,473 57,714 39,654 662 19,660 62,489
Guarantees 124,420 - 19,237 2,326 9 - 17,909 1,349 25,311 - 18,244 1,241
Contingent loans                        
Personal guarantees - - - - - - - - - - - -
Letters of credit 30,714 - - - 25,697 - - - 187 - - -
Guarantees 172,274 - - 9,989 34,897 - - 1,443 12,778 - - 569
Contingent loans   202,988 - - 9,989 60,594 - - 1,443 12,965 - - 569
Provisions for contingent loans (22) - - (4) (15) - - (2) (63) - - (1)
Net contingent loans 202,966 - - 9,985 60,579 - - 1,441 12,902 - - 568

 

Loans (a) were made in the ordinary course of business, (b) were made on substantially the same terms, including interest rates and collateral, as those prevailing at the time for comparable transactions with unrelated persons, and (c) did not involve more than the normal collection risk.

 

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Under the Chilean General Banking Law, Chilean banks are subject to certain lending limits, including the following:

 

·a bank may not extend to any person or legal entity (or group of related entities), directly or indirectly, unsecured loans in an amount that exceeds 5.0% of the bank’s regulatory capital, or secured loans in an amount that exceeds 25.0% of its regulatory capital. In the case of foreign export trade finance, this 5.0% ceiling is raised to: 10.0% for unsecured financing, 30.0% for secured financing. This ceiling is raised to 15.0% for loans granted to finance public works under the concessions system contemplated in the Decree with Force of Law 164 of 1991, of the Ministry of Public Works, provided that either the loan is secured on the concession, or the loan is granted as part of a loan syndication;

 

·a bank may not grant loans bearing more favorable terms than those generally offered by banks in the same community to any entity (or group of related entities) that is directly or indirectly related to its owners or management;

 

·a bank may not extend loans to another bank in an aggregate amount exceeding 30.0% of its regulatory capital;

 

·a bank may not directly or indirectly grant a loan, the purpose of which is to allow the borrower to acquire shares in the lending bank;

 

·a bank may not lend, directly or indirectly, to a Director or any other person who has the power to act on behalf of the bank, or to certain related parties; and

 

·a bank may not grant loans to individuals or legal entities involved in the ownership or management of the bank, whether directly or indirectly (including holders of 1.0% or more of its shares), on more favorable terms than those generally offered to non-related parties. Loans may not be extended to senior executives and to companies in which such individuals have a participation of 5.0% or more of the equity or net earnings in such companies. The aggregate amount of loans to related parties may not exceed a bank’s regulatory capital.

 

We are not aware of any loans to any related parties exceeding the above lending limits.

 

The largest related party loan, which matures on March 23, 2015 and has an annual rate of U.S.$ + 1.24%, by the Bank to Telefónica Chile S.A. and had an amount outstanding of Ch$30,624 million (U.S.$58 million).

 

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The table below shows assets and liabilities with related parties:

 

 

As of December 31,

 

2013

2012

2011

  Companies 
of the
Group
Associated
companies
Key
personnel
Other Companies 
of the
Group
Associated
companies
Key
personnel
Other Companies 
of the
Group
Associated
companies
Key
personnel
Other
  Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn Ch$mn
Assets                        
Cash and deposits in banks 5,306 - - - 5,357 - - - 178,567 - - -
Trading investments - - - - - - - - - - - -
Investments under resale agreements - - - - - - - - - - - -
Financial derivative contracts 557,026 - - - 526,734 - - - 506,880 - - -
Available for sale investments - - - - - - - - - - - -
Other assets 2,460 - - - 4,339 - - - 4,617 - - -
                         
Liabilities                        
Deposits and other demand liabilities 58,030 10,406 2,783 23,300 65,386 2,563 2,286 17,211 5,057 4,009 1,425 16,782
Investments under repurchase agreements 59,703 - - - 92,862 - - - 137,191 - - -
Time deposits and other time liabilities 54,212 299 3,774 156,977 97,449 373 2,842 39,193 248,206 368 3,627 41,732
Financial derivative contracts 537,162 - - - 387,903 - - - 396,538 - - -
Issued debt instruments 96,872 - - - 67,368 - - - 1,683 - - -
Other financial liabilities 3,912 - - - 103,207 - - - 58,848 - - -
Other liabilities 462 - - - 1,241 - - - 1,339 - - -

 

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Other transactions with related parties

 

During the years ended December 31, 2013, 2012 and 2011, the Bank had the following significant income (expenses) from services provided to (by) related parties:

 

 

2013

2012

2011

  Companies 
of the
Group
Associated
companies
Key
personnel
Other Companies 
of the
Group
Associated
companies
Key
personnel
Other Companies 
of the
Group
Associated
companies
Key
personnel
Other
  MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
                         
Income (expense) recorded                        
Income and expenses from interests and readjustments (8,812) 50 1,065 (1,082) (11,660) 54 948 (2,819) (17,892) 54 1,289 (3,683)
Income and expenses from fees and services - 75 120 3,615 (1,191) 59 114 214 387 38 110 196
Net income from financial and foreign exchange operations(*) (8,690) - (4) (1,534) 241,424 - (1) 107 38,744 - 5 392
Other operating revenues and expenses 955 - - - 643 - - - 519 - - -
Income for Investments in other companies (**) 78,122 - - - - - - - - - - -
Key personnel compensation and expenses - - (31,652) - - - (30,999) - - - (32,773) -
Administrative and other expenses (28,371) (30,758) - - (23,121) (20,461) - - (13,303) (25,509) - -
                         
Totals 33,204 (30,633) (30,471) 999 206,095 (20,348) (29,938) (2,498) 8,455 (25,417) (31,369) (3,095)

 

(*) Primarily relates to derivative contracts used to financially cover exchange risk of assets and liabilities that cover positions of the Bank and its subsidiaries.

(**) Corresponds to the profit from the sale of the Santander Asset Management S.A. Administradora General de Fondos subsidiary.

 

Only transactions with related parties equal to or greater than UF 5,000 are included individually in the table above. Transactions with related parties between UF 1,000 and up to UF 5,000 are included in other transactions with related parties. All transactions were conducted at arm’s length.

 

C.Interests of Experts and Counsel

 

Not applicable.

 

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ITEM 8. FINANCIAL INFORMATION

 

A.Consolidated Statements and Other Financial Information

 

Financial Information

 

See “Item 18. Financial Statements.”

 

Legal Proceedings

 

We are subject to certain claims and are party to certain legal and arbitration proceedings in the normal course of our business, including claims for alleged operational errors. We do not believe that the liabilities related to such claims and proceedings are likely to have, in the aggregate, a material adverse effect on our consolidated financial condition or results of operations. For the years ended December 31, 2013, the Disclosure Committee of Santander-Chile has defined a significant legal proceeding as that implying an estimated incurred loss greater than an established cut-off amount. This cut-off amount is calculated as 16% of the following amount: 5% of average net income for the past two years, reduced by 30% for prudence. As of December 31, 2013, this cut-off totaled Ch$2,725 million (U.S.$5.2 million). As of December 31, 2013, there were no legal proceedings exceeding that amount. There are no material proceedings in which any of our directors, any members of our senior management, or any of our affiliates is either a party adverse to us or our subsidiaries or has a material interest adverse to us or our subsidiaries.

 

Upon the recommendation of our legal advisors, we estimate that our aggregate liability if all legal proceedings were determined adversely to us could result in significant losses not estimated by us. As of December 31, 2013, we have set aside Ch$428 million (U.S.$0.8 million) as provisions for these legal actions. These provisions are presented in “Contingency Provisions” in the Consolidated Statements of Financial Position. In addition, there are other lawsuits for UF26,512 (Ch$618 million or US$1.2 million), which primarily relate to the litigation between Santander Corredores de Seguros Limitada and its clients for leasing assets.

 

Dividends and dividend policy

 

See “Item 3. Key Information—A. Selected Financial Data—Dividends.”

 

B.Significant Changes

 

None.

 

ITEM 9. THE OFFER AND LISTING

 

A.Historical Trading Information

 

The table below shows, for the periods indicated, the annual, quarterly and monthly high and low closing prices (in nominal Chilean pesos) of the shares of our common stock on the Santiago Stock Exchange and the annual, quarterly and monthly high and low closing prices (in U.S. dollars) as reported by the NYSE.

 

 

Santiago Stock
Exchange

NYSE

 

Common Stock

ADS(2)

 

High

Low

High

Low

 

(Ch$ per share(1))

(U.S.$ per ADS)

Annual Price History        
2009 31.00 18.23 54.60 28.16
2010 47.37 30.74 64.78 31.22
2011 43.65 31.94 99.44 59.40
2012 41.01 31.40 33.96 26.10
2013 36.23 27.62 30.59 21.38

 

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Santiago Stock
Exchange

NYSE

 

Common Stock

ADS(2)

 

High

Low

High

Low

 

(Ch$ per share(1))

(U.S.$ per ADS)

Quarterly Price History        
2011        
1st Quarter 43.65 35.63 70.63 60.59
2nd Quarter 42.23 39.80 71.88 59.40
3rd Quarter 42.93 34.53 99.44 66.73
4th Quarter 38.80 31.94 97.02 91.28
2012        
1st Quarter 41.00 31.40 33.96 26.10
2nd Quarter 40.73 34.74 33.75 27.60
3rd Quarter 37.97 32.47 30.83 27.23
4th Quarter 34.86 31.40 29.44 26.10
2013        
1st Quarter 36.23 33.41 30.59 28.34
2nd Quarter 33.49 28.20 28.31 21.93
3rd Quarter 33.49 27.62 26.79 21.56
4th Quarter 33.15 28.21 26.20 21.38
Monthly Price History        
Oct-13 33.15 30.84 26.20 24.45
Nov-13 31.16 28.86 24.37 22.24
Dec-13 30.46 28.21 23.57 21.38
Jan-14 30.66 26.81 23.13 19.35
Feb-14 30.49 27.19 22.26 19.34
Mar-14 32.10 29.96 23.44 20.93
Apr-14 (through April 29, 2014) 34.17 31.59 24.52 23.02

 

B.Plan of Distribution

 

Not applicable

 

C.Nature of Trading Market

 

Nature of Trading Market

 

Shares of our common stock are traded on the Chilean Stock Exchanges. Each ADS represents 400 shares of common stock. ADRs have been issued pursuant to the Deposit Agreement, dated as of August 4, 2008, among Santander-Chile, the Depositary and all holders from time to time of ADRs. On October 22, 2012, this agreement was amended and the number of shares per ADS was changed from 1,039 to 400 shares. As of December 31, 2013, 75,218,321 ADSs were outstanding (equivalent to 30,087,328,471 shares of common stock or 15.97% of the total number of issued shares of common stock).

 

D.Selling Shareholders

 

Not applicable.

 

E.Dilution

 

Not applicable.

 

F.Expenses of the Issue

 

Not applicable.

 

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ITEM 10. ADDITIONAL INFORMATION

 

A.Share Capital

 

Not applicable.

 

B.Memorandum and Articles of Association

 

The legal predecessor of Santander-Chile was Banco Santiago (Santiago). Santiago was incorporated by public deed dated September 7, 1977 granted at the Notary Office of Alfredo Astaburuaga Gálvez. Santiago received its permission to incorporate and function as a bank by Resolution No. 118 of the SBIF on October 27, 1977. The Bank’s by-laws were approved by Resolution No. 103 of the SBIF on September 22, 1977. In January 1997, Santiago merged with Banco O’Higgins’ with Santiago as the surviving entity. In 1999, Santiago became a controlled subsidiary of Santander Spain.

 

On May 24, 2007, we changed our by-laws as our official name to Banco Santander-Chile (formerly: Banco Santander Chile) and that the Bank may also use the following names: Banco Santander Santiago, Santander Santiago, Banco Santander, or Santander (formerly only: Banco Santander Santiago and Santander Santiago).

 

Shareholder rights in a Chilean bank that is also an open stock (public) corporation are governed by (1) the corporation’s estatutos, which effectively serve the purpose of both the articles or certificate of incorporation and the by-laws of a company incorporated in the United States, (2) the General Banking Law and (3) to the extent not inconsistent with the General Banking Law, by the provisions of Chilean Companies Law applicable to open stock corporations, except for certain provisions that are expressly excluded. Article 137 of the Chilean Companies Law provides that all provisions of the Chilean Companies Law take precedence over any contrary provision in a corporation’s estatutos. Both the Chilean Companies Law and our estatutos provide that legal actions by shareholders against us (or our officers or directors) to enforce their rights as shareholders or by one shareholder against another in their capacity as such are to be brought in Chile in arbitration proceedings, notwithstanding the plaintiff’s right to submit the action to the ordinary courts of Chile.

 

The Chilean securities markets are principally regulated by the Superintendency of Securities and Insurance under the Chilean Securities Market Law and the Chilean Companies Law. In the case of banks, compliance with these laws is supervised by the SBIF. These two laws provide for disclosure requirements, restrictions on insider trading and price manipulation and protection of non-controlling investors. The Chilean Securities Market Law sets forth requirements relating to public offerings, stock exchanges and brokers, and outlines disclosure requirements for companies that issue publicly offered securities. The Chilean Companies Law sets forth the rules and requirements for establishing open stock corporations while eliminating government supervision of closed (closely-held) corporations. Open stock (public) corporations are those with 500 or more shareholders, or companies in which 100 or more shareholders own at least 10.0% of the subscribed capital (excluding those whose individual holdings exceed 10.0%), and all other companies that are registered in the Securities Registry of the Superintendency of Securities and Insurance.

 

Santander-Chile is a bank providing a broad range of commercial and retail banking services, as well as a variety of financial services. Our objects and purposes can be found in Article 4 of our estatutos.

 

Board of Directors

 

The Board of Directors has 11 regular members and 2 alternate members, elected by shareholder vote at General Shareholders’ Meetings. The directors may be either shareholders or non-shareholders of the Company. There is no age limit for directors.

 

A director remains in office for three years and may be reelected indefinitely. If for any reason, the General Shareholders’ Meeting where the newly appointments of directors are to be made is not held, the duties of those serving as such shall be extended until their replacements are designated, in which case, the Board of Director shall convene a Meeting at the earliest possible time in order to effect the appointments.

 

The directors are entitled to compensation for the performance of their duties. The amount of their compensation is determined annually by the General Shareholders’ Meeting. In addition, payments in the form of wages, fees, travel accounts, expense accounts, dues as representatives of the Board of Directors and other cash

 

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payments, payments in kind or royalties of any sort whatsoever, may be paid to certain directors for the performance of specific duties or tasks in addition to their functions as directors imposed upon them specifically by the General Shareholders’ Meeting. Any special compensation is authorized or approved at the General Shareholders’ Meeting, and for that purpose, a detailed and separate entry shall be made in the Annual Report, which shall expressly indicate the complete name of each of the directors receiving special compensation.

 

Without prejudice to any other incapacity or incompatibility established by law, the following may not be directors: (a) those persons who have been sentenced or are being tried, either as principals or accessories, for crimes punishable with a penalty of temporary or permanent suspension from or incapacity to hold public office; (b) those persons who have been declared bankrupt and have not been rehabilitated; (c) members of the House of Representatives and the Senate; (d) directors or employees of any other financial institution; employees appointed by the President of the Republic and employees or officers of (i) the State, (ii) any public service, public institution, semi-public institution, autonomous entity or state-controlled company (any such entity a “Public Entity”) or (iii) any enterprise, corporation or public or private entity in which the State or a Public Entity has a majority interest, has made capital contributions, or is represented or participating, provided that persons holding positions in teaching activities in any of the above entities may be directors; and (f) the Bank’s employees, which shall not prevent a director from holding on a temporary basis and for a term not to exceed ninety days the position of General Manager. Chief Executive Officers may not be elected as directors.

 

For purposes of the appointment of directors, each shareholder shall have the right to one vote per share for purposes of appointing a single person, or to distribute his votes in between candidates as he may deem convenient, and the persons obtaining the largest number of votes in the same and single process shall be awarded positions, until all positions have been filled. The election of the regular and alternate board members shall be carried out separately. For purposes of the casting of the vote, the Chairman and the Secretary, together with any other persons that may have been previously designated by the Meeting to sign the minutes thereof, shall issue a certificate giving evidence of the oral votes of shareholders attending, following the order of the list of attendance being taken.

 

Each shareholder shall be entitled, however, to cast his vote by means of a ballot signed by him, stating whether he signs for his own account or as a representative. This entitlement notwithstanding, in order to expedite the voting process, the Chairman of the Bank or the Superintendency, as the case may be, is entitled to order that the vote be taken alternatively or by oral vote or by means of ballots. At the time of polling, the Chairman may instruct that the votes be read aloud, in order for those in attendance to count for themselves the number of votes issued and verify the outcome of the voting process.

 

The Secretary tabulates the votes and the Chairman announces those who have obtained the largest majorities until all the director positions have been filled. The Secretary places the documents evidencing the outcome of the count, duly signed by the persons charged with the duty of verifying the number of votes issued, together with the ballots delivered by the shareholders who did not vote orally, in an envelope which shall be closed and sealed with the corporate seal and shall remain deposited with the Bank for a least two years.

 

Every appointment of directors, or any changes in the appointment of directors, shall be transcribed into a public deed before a notary public, published in a newspaper of Santiago and notified to the SBIF and Financial Institutions, by means of the filing of a copy of the respective public deed. Likewise, the appointments of General Manager, Manager and Deputy Managers shall be communicated and transcribed into a public deed.

 

If a director ceases to be able to perform his or her duties, whether by reason of conflict of interest, limitation, legal incapacity or bankruptcy, impossibility, resignation or any other legal cause, the vacancy shall be filled as follows: (a) the positions of regular directors shall be filled by an alternate director; and (b) the positions of alternate directors vacated upon the application of (a) above, and the positions of regular directors if a regular director’s position cannot be filled pursuant to clause (a) because both alternate members have already become regular members, shall be filled by the Board of Directors on its first meeting after the vacancy occurs. Board members appointed pursuant to clause (b) will remain in the position until the next General Shareholders’ Meeting, where the appointment may be ratified, in which case, the replacement director will remain in his or her position until the expiration of the term of the director he or she replaced.

 

The alternate directors may temporarily replace regular directors in case of their absence or temporary inability to attend a board meeting, or in a definitive manner in case of vacancy. The alternate board members are always

 

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entitled to attend and speak at board meetings. They will be entitled to vote at such meetings only when a regular member is absent and such alternate member acts as the absent member’s replacement.

 

During the first meeting following the General Shareholders’ Meeting, the Board of Directors shall elect in separate votes from among its members, a Chairman, a First Vice Chairman and a Second Vice Chairman. In the event of a tie, the appointment shall be decided by lottery.

 

The Board of Directors meet, in ordinary sessions at least once a month, held on pre-set dates and times determined by the Board. Extraordinary meetings are held whenever called by the Chairman, whether at his own will or upon the request of three or more directors, so long as the Chairman determines in advance that the meeting is justified, except if the request is made by the absolute majority of the directors in office, in which case the meeting shall be held without such prior determination. The extraordinary meetings may only address those matters specifically included in the agenda for the extraordinary meeting, except that, if the meeting is attended by all the directors in office, they may agree otherwise by a unanimous vote. Extraordinary meetings shall be called by means of a written instrument signed by the Chairman or the Secretary or his alternate and delivered to each of the directors at least three days prior to the date set for the meeting.

 

The quorum for the Board of Directors’ Meeting is six of its members. Resolutions shall be adopted by the affirmative vote of the absolute majority of the attending directors. In the event of a tie, the person acting as the Chairman of the meeting shall cast a deciding vote.

 

Directors having a vested interest in a negotiation, act, contract or transaction that is not related to the bank business, either as principal or as representative of another person, shall communicate such fact to the other directors. If the respective resolutions are approved by the Board, it shall be in accordance to the prevailing fair market conditions and director’s interest must be disclosed at the next General Shareholders’ Meeting.

 

The discussions and resolutions of the Board of Directors shall be recorded in a special book of minutes maintained by the Secretary. The relevant minutes shall be signed by the directors attending the meeting and by the Secretary, or his alternate. If a director determines that the minutes for a meeting are inaccurate or incomplete, he is entitled to record an objection before actually signing the minutes. The resolutions adopted may be carried out prior to the approval of the minutes at a subsequent meeting. In the event of death, refusal or incapacity for any reason of any of the directors attending to sign the minutes, such circumstance shall be recorded at the end of the minutes stating the reason for the impediment.

 

The directors are personally liable for all of the acts they effect in the performance of their duties. Any director who wishes to disclaim responsibility for any act or resolution of the Board of Directors must to record his opposition in the minutes, and the Chairman must report the opposition at the following General Shareholders’ Meeting.

 

The Board of Directors will represent the Bank in and out of court and, for the performance of the Bank’s business, a circumstance that will not be necessary to prove before third parties, it will be empowered with all the authorities and powers of administration that the law or the by-laws do not set as exclusive to the General Shareholders’ Meeting, without being necessary to grant any special power of attorney, even for those acts that the law requires to do so. This provision is notwithstanding the judicial representation of the Bank that is part of the General Manager’s authorities. The Board of Directors may delegate part of its authority to the General Manager, to the Managers, Deputy Managers or Attorneys of the Bank, a Director, a Commission of Directors, and for specifically determined purposes, in other persons.

 

Meetings and Voting Rights

 

An ordinary annual meeting of shareholders is held within the first four months of each year. The ordinary annual meeting of shareholders is the corporate body that approves the annual financial statements, approves all dividends in accordance with the dividend policy determined by our Board of Directors, elects the Board of Directors and approves any other matter that does not require an extraordinary shareholders’ meeting. The last ordinary annual meeting of our shareholders was held on April 22, 2014. Extraordinary meetings may be called by our Board of Directors when deemed appropriate, and ordinary or extraordinary meetings must be called by our Board of Directors when requested by shareholders representing at least 10.0% of the issued voting shares or by the SBIF. Notice to convene the ordinary annual meeting or an extraordinary meeting is given by means of three notices which must be published in a newspaper of our corporate domicile (currently Santiago) or in the Official Gazette in

 

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a prescribed manner, and the first notice must be published not less than 15 days nor more than 20 days in advance of the scheduled meeting. Notice must also be mailed 15 days in advance to each shareholder and given to the SBIF and the Chilean Stock Exchanges. Currently, we publish our official notices in the El Mercurio newspaper of Santiago.

 

The quorum for a shareholders’ meeting is established by the presence, in person or by proxy, of shareholders representing at least an absolute majority of the issued shares. If a quorum is not present at the first meeting, the meeting can be reconvened (in accordance with the procedures described in the previous paragraph) and, upon the meeting being reconvened, shareholders present at the reconvened meeting are deemed to constitute a quorum regardless of the percentage of the shares represented. The shareholders’ meetings pass resolutions by the affirmative vote of an absolute majority of those voting shares present or represented at the meeting. The vote required at any shareholders’ meeting to approve any of the following actions, however, is a two-thirds majority of the issued shares:

 

·a change in corporate form, spin-off or merger;

 

·an amendment of the term of existence, if any, and the early dissolution of the bank;

 

·a change in corporate domicile;

 

·a decrease of corporate capital previously approved by the SBIF, provided it is not reduced below the legal minimum capital;

 

·a decrease in the number of directors previously approved by the SBIF;

 

·the approval of contributions and appraisal of properties other than cash, in those cases where it is permitted by the General Banking Act;

 

·the amendment of authority of the general shareholders’ meeting or the restriction of the authority of the Board of Directors;

 

·the transfer of 50.0% or more of the corporate assets, regardless of whether it includes liabilities, or the implementation or amendment of any business plan that contemplates the transfer of 50.0% or more of the corporate assets;

 

·a change in the manner of distribution of profits established in the by-laws;

 

·any non-cash distribution in respect of the shares;

 

·the repurchase of shares of stock in the Bank; or

 

·the approval of material related-party transactions when requested by shareholders representing at least 5.0% of the issued and outstanding shares with right to vote if they determine that the terms and conditions of those transactions are not favorable to the interests of the bank or if two independent assessments of those transactions requested by the Board materially differ from each other.

 

Shareholders may accumulate their votes for the election of directors and cast all of their votes in favor of one person.

 

In general, Chilean law does not require a Chilean open stock corporation to provide the level and type of information that U.S. securities laws require a reporting company to provide to its shareholders in connection with a solicitation of proxies. However, shareholders are entitled to examine the books of the bank within the 15-day period before the ordinary annual meeting. Under Chilean law, a notice of a shareholders’ meeting listing matters to be addressed at the meeting must be mailed not fewer than 15 days prior to the date of such meeting, and, in cases of an ordinary annual meeting, shareholders holding a prescribed minimum investment must be sent an Annual Report of the bank’s activities which includes audited financial statements. Shareholders who do not fall into this category but who request it must also be sent a copy of the bank’s Annual Report. In addition to these requirements, we regularly provide, and management currently intends to continue to provide, together with the notice of shareholders’ meeting, a proposal for the final annual dividend.

 

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The Chilean Corporations Law provides that whenever shareholders representing 10.0% or more of the issued voting shares so request, a Chilean company’s Annual Report must include, in addition to the materials provided by the Board of Directors to shareholders, such shareholders’ comments and proposals in relation to the company’s affairs. Similarly, the Chilean Corporations Law provides that whenever the Board of Directors of an open stock corporation convenes an ordinary shareholders’ meeting and solicits proxies for that meeting, or distributes information supporting its decisions, or other similar material, it is obligated to include as an annex to its Annual Report any pertinent comments and proposals that may have been made by shareholders owning 10.0% or more of the company’s voting shares who have requested that such comments and proposals be so included.

 

Only shareholders registered as such with us on the fifth business day prior to the date of a meeting are entitled to attend and vote their shares. A shareholder may appoint another individual (who need not be a shareholder) as his proxy to attend and vote on his behalf. Every shareholder entitled to attend and vote at a shareholders’ meeting has one vote for every share subscribed. Each share represents one vote and there are no special classes of shares with different rights. Our by-laws do not include any condition that is more significant than required by law to change the right of shareholders.

 

Capitalization

 

Under Chilean law, the shareholders of a company, acting at an extraordinary shareholders’ meeting, have the power to authorize an increase in such company’s capital. When an investor subscribes for issued shares, the shares are registered in such investor’s name, even if not paid for, and the investor is treated as a shareholder for all purposes except with regard to receipt of dividends and the return of capital, provided that the shareholders may, by amending the by-laws, also grant the right to receive dividends or distributions of capital. The investor becomes eligible to receive dividends and returns of capital once it has paid for the shares (if it has paid for only a portion of such shares, it is entitled to reserve a corresponding pro-rata portion of the dividends declared and/or returns of capital with respect to such shares unless the company’s by-laws provide otherwise). If an investor does not pay for shares for which it has subscribed on or prior to the date agreed upon for payment, the company is entitled under Chilean law to auction the shares on the stock exchange and collect the difference, if any, between the subscription price and the auction proceeds. However, until such shares are sold at auction, the subscriber continues to exercise all the rights of a shareholder (except the right to receive dividends and return of capital).

 

Article 22 of the Chilean Corporations Law states that the purchaser of shares of a company implicitly accepts its by-laws and any agreements adopted at shareholders’ meetings.

 

Approval of Financial Statements

 

Our Board of Directors is required to submit our audited financial statements to the shareholders annually for their approval. The approval or rejection of such financial statements is entirely within our shareholders’ discretion. If our shareholders reject our financial statements, our Board of Directors must submit new financial statements not later than 60 days from the date of such rejection. If our shareholders reject our new financial statements, our entire Board of Directors is deemed removed from office and a new Board of Directors is elected at the same meeting. Directors who individually approved such rejected financial statements are disqualified for re-election for the ensuing period.

 

Registrations and Transfers

 

We act as our own registrar and transfer agent, as is customary among Chilean companies. In the case of jointly owned shares, an attorney-in-fact must be appointed to represent the joint owners in dealings with us.

 

Dividend, Liquidation and Appraisal Rights

 

Under the Chilean Corporations Law, Chilean companies are generally required to distribute at least 30.0% of their earnings as dividends.

 

In the event of any loss of capital, no dividends can be distributed so long as such loss is not recovered. Also, no dividends of a bank above the legal minimum can be distributed if doing so would result in the bank exceeding its ratio of risk-weighted assets to regulatory capital or total assets.

 

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Dividends that are declared but not paid by the date set for payment at the time of declaration are adjusted from the date set for payment to the date such dividends are actually paid, and they accrue interest.

 

We may declare a dividend in cash or in shares. When a share dividend is declared above the legal minimum (which minimum must be paid in cash), our shareholders must be given the option to elect to receive cash. Our ADS holders may, in the absence of an effective registration statement under the Securities Act or an available exemption from the registration requirement thereunder, effectively be required to receive a dividend in cash. See “Item 10. B.—Memorandum and Articles of Association—Preemptive Rights and Increases of Share Capital.” A dividend entitlement lapses after 5 years and the funds go to the Chilean Treasury.

 

In the event of our liquidation, the holders of fully paid shares would participate equally and pro rata, in proportion to the number of paid-in shares held by them, in the assets available after payment of all creditors. The holders of fully paid shares would not be required to contribute additional capital to the Bank in the event of our liquidation.

 

In accordance with the General Banking Law, our shareholders do not have appraisal rights.

 

Ownership Restrictions

 

Under Article 12 of the Chilean Securities Market Law and the regulations of the SBIF, shareholders of open stock corporations are required to report the following to the Superintendency of Securities and Insurance and the Chilean Stock Exchanges:

 

·any direct or indirect acquisition or sale of shares that results in the holder’s acquiring or disposing, directly or indirectly, 10.0% or more of an open stock corporation’s share capital; and

 

·any direct or indirect acquisition or sale of shares or options to buy or sell shares, in any amount, if made by a holder of 10.0% or more of an open stock corporation’s capital or if made by a director, liquidator, main officer, general manager or manager of such corporation.

 

In addition, majority shareholders must include in their report whether their purpose is to acquire control of the company or if they are making a financial investment. A beneficial owner of ADSs representing 10.0% or more of our share capital will be subject to these reporting requirements under Chilean law.

 

Under Article 54 of the Chilean Securities Market Law and the regulations of the Superintendency of Securities and Insurance, persons or entities intending to acquire control, directly or indirectly, of an open stock corporation, regardless of the acquisition vehicle or procedure, and including acquisitions made through direct subscriptions or private transactions, are also required to inform the public of such acquisition at least 10 business days before the date on which the transaction is to be completed, but in any case, as soon as negotiations regarding the change of control begin (i.e., when information and documents concerning the target are delivered to the potential acquiror) through a filing with the Superintendency of Securities and Insurance, the stock exchanges and the companies controlled by and that control the target and through a notice published in two Chilean newspapers, which notice must disclose, among other information, the person or entity purchasing or selling and the price and conditions of any negotiations.

 

Prior to such publication, a written communication to such effect must be sent to the target corporation, to the controlling corporation, to the corporations controlled by the target corporation, to the Superintendency of Securities and Insurance, and to the Chilean stock exchanges on which the securities are listed.

 

In addition to the foregoing, Article 54A of the Chilean Securities Market Law requires that within two business days of the completion of the transactions pursuant to which a person has acquired control of a publicly traded company, a notice shall be published in the same newspapers in which the notice referred to above was published and notices shall be sent to the same persons mentioned in the preceding paragraphs.

 

The provisions of the aforementioned articles do not apply whenever the acquisition is being made through a tender or exchange offer.

 

Title XXV of the Chilean Securities Market Law on tender offers and the regulations of the Superintendency of Securities and Insurance provide that the following transactions must be carried out through a tender offer:

 

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·an offer which allows a person to take control of a publicly traded company, unless (i) the shares are being sold by a controlling shareholder of such company at a price in cash which is not substantially higher than the market price and the shares of such company are actively traded on a stock exchange and (ii) those shares are acquired (a) through a capital increase, (b) as a consequence of a merger, (c) by inheritance or (d) through a forced sale; and

 

·an offer for a controlling percentage of the shares of a listed company if such person intends to take control of the parent company (whether listed or not) of such listed company, to the extent that the listed company represents 75.0% or more of the consolidated net worth of the parent company.

 

In addition, Article 69bis of the Companies Law requires that whenever a controlling shareholder acquires two thirds of the voting shares of a listed company, such controlling shareholder must offer to purchase the remaining shares from the non-controlling shareholders in a tender offer.

 

Article 200 of the Chilean Securities Market Law prohibits any shareholder that has taken control of a publicly traded company to acquire, for a period of 12 months from the date of the transaction in which it gained control of the publicly traded company, a number of shares equal to or greater than 3.0% of the outstanding issued shares of the target without making a tender offer at a price per share not lower than the price paid at the time of taking control. Should the acquisition from the other shareholders of the company be made on a stock exchange and on a pro rata basis, the controlling shareholder may purchase a higher percentage of shares, if so permitted by the regulations of the stock exchange.

 

Title XV of the Chilean Securities Market Law sets forth the basis to determine what constitutes a controlling power, a direct holding and a related party. The Chilean Securities Market Law defines control as the power of a person or group of persons acting (either directly or through other entities or persons) pursuant to a joint action agreement, to direct the majority of the votes at the shareholders’ meetings of the corporation, to elect the majority of members of its Board of Directors, or to influence the management of the corporation significantly. Significant influence is deemed to exist in respect of the person or group of persons with an agreement to act jointly that holds, directly or indirectly, at least 25.0% of the voting share capital, unless:

 

·another person or group of persons acting pursuant to joint action agreement, directly or indirectly, controls a stake equal to or greater than the percentage controlled by such person or group of persons;

 

·the person or group does not control, directly or indirectly, more than 40.0% of the voting share capital and the percentage controlled is lower than the sum of the shares held by other shareholders holding more than 5.0% of the share capital (either directly or pursuant to a joint action agreement); or

 

·in cases where the Superintendency of Securities and Insurance has ruled otherwise, based on the distribution or atomization of the overall shareholding.

 

According to the Chilean Securities Market Law, a joint action agreement is an agreement among two or more parties which, directly or indirectly, own shares in a corporation at the same time and whereby they agree to participate with the same interest in the management of the corporation or in taking control of the same. The law presumes that such an agreement exists between:

 

·a principal and its agents;

 

·spouses and relatives within certain degrees of kinship;

 

·entities within the same business group; and

 

·an entity and its controller or any of the members of the controller.

 

Likewise, the Superintendency of Securities and Insurance may determine that a joint action agreement exists between two or more entities considering, among other things, the number of companies in which they participate and the frequency with which they vote identically in the election of directors, appointment of managers and other resolutions passed at extraordinary shareholders’ meetings.

 

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According to Article 96 of the Chilean Securities Market Law, a business group is a group of entities with such ties in their ownership, management or credit liabilities that it may be assumed that the economic and financial action of such members is directed by, or subordinated to, the joint interests of the group, or that there are common credit risks in the credits granted to, or in the acquisition of securities issued by, them. According to the Chilean Securities Market Law, the following entities are part of the same business group:

 

·a company and its controller;

 

·all the companies with a common controller together with that controller;

 

·all the entities that the Superintendency of Securities and Insurance declares to be part of the business group due to one or more of the following reasons:

 

·a substantial part of the assets of the company is involved in the business group, whether as investments in securities, equity rights, loans or guaranties;

 

·the company has a significant level of indebtedness and the business group has a material participation as a lender or guarantor;

 

·any member of a group of controlling entities of a company mentioned in the first two bullets above and there are grounds to include it in the business group; or

 

·the company is controlled by a member of a group of controlling entities and there are grounds to include it in the business group.

 

Article 36 of the General Banking Law states that as a matter of public policy, no person or company may acquire, directly or indirectly, more than 10.0% of the shares of a bank without the prior authorization of the SBIF, which may not be unreasonably withheld. The prohibition would also apply to beneficial owners of ADSs. In the absence of such authorization, any person or group of persons acting in concert would not be permitted to exercise voting rights with respect to the shares or ADSs acquired. In determining whether or not to issue such an authorization, the SBIF considers a number of factors enumerated in the General Banking Law, including the financial stability of the purchasing party.

 

According to Article 35bis of the General Banking Law, the prior authorization of the SBIF is required for:

 

·the merger of two or more banks;

 

·the acquisition of all or a substantial portion of a banks’ assets and liabilities by another bank;

 

·the control by the same person, or controlling group, of two or more banks; or

 

·a substantial increase in the existing control of a bank by a controlling shareholder of that bank.

 

This prior authorization is only required when the acquiring bank or the resulting group of banks would own a significant market share in loans, defined by the SBIF to be more than 15.0% of all loans in the Chilean banking system. The intended purchase, merger or expansion may be denied by the SBIF; or, if the acquiring bank or resulting group would own a market share in loans determined to be more than 20.0% of all loans in the Chilean banking system, the purchase, merger, or expansion may be conditioned on one or more of the following:

 

·the bank or banks maintaining regulatory capital higher than 8.0% and up to 14.0% of risk-weighted assets;

 

·the technical reserve established in Article 65 of the General Banking Law being applicable when deposits exceed one and a half times the resulting bank’s paid-in capital and reserves; or

 

·the margin for interbank loans be reduced to 20.0% of the resulting bank’s regulatory capital.

 

If the acquiring bank or resulting group would own a market share in loans determined by the SBIF to be more than 15% but less than 20%, the authorization will be conditioned on the bank or banks maintaining a regulatory capital not lower than 10% of their risks weighted assets for the period specified by the SBIF, which may not be less

 

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than one year. The calculation of the risk weighted assets is based on a five category risk classification system applied to a bank’s assets that is based on the Basel Committee recommendations.

 

According to the General Banking Law, a bank may not grant loans to related parties on terms more favorable than those generally offered to non-related parties. Article 84 No. 2 of the General Banking Law and the regulations issued by the SBIF creates the presumption that natural persons who are holders of shares and who beneficially own more than 1.0% of the shares are related to the bank and imposes certain restrictions on the amounts and terms of loans made by banks to related parties. This presumption would also apply to beneficial owners of ADSs representing more than 1.0% of the shares. Finally, according to the regulations of the SBIF, Chilean banks that issue ADSs are required to inform the SBIF if any person, directly or indirectly, acquires ADSs representing 5.0% or more of the total amount of shares of capital stock issued by such bank.

 

Article 16bis of the General Banking Law provides that the individuals or legal entities that, individually or with other people, directly control a bank and who individually own more than 10.0% of its shares must send to the SBIF reliable information on their financial situation in the form and in the opportunity set forth in Resolution No. 3,156 of the SBIF.

 

There are no limitations for non-resident or foreign shareholders to hold or exercise voting rights on the securities.

 

Preemptive Rights and Increases of Share Capital

 

The Chilean Corporations Law provides that whenever a Chilean company issues new shares for cash, it must offer its existing shareholders the right to purchase a number of shares sufficient to maintain their existing ownership percentages in the company. Pursuant to this requirement, preemptive rights in connection with any future issue of shares will be offered by us to the Depositary as the registered owner of the shares underlying the ADRs. However, the Depositary will not be able to make such preemptive rights available to holders of ADSs unless a registration statement under the Securities Act is effective with respect to the underlying shares or an exemption from the registration requirements thereunder is available.

 

We intend to evaluate, at the time of any preemptive rights offering, the practicality under Chilean law and Central Bank regulations in effect at the time of making such rights available to our ADS holders, as well as the costs and potential liabilities associated with registration of such rights and the related shares of common stock under the Securities Act, and the indirect benefits to us of thereby enabling the exercise by all or certain holders of ADSs of their preemptive rights and any other factors we consider appropriate at the time, and then to make a decision as to whether to file such registration statement. We cannot assure you that any registration statement would be filed. If we do not file a registration statement and no exemption from the registration requirements under the Securities Act is available, the Depositary will sell such holders’ preemptive rights and distribute the proceeds thereof if a premium can be recognized over the cost of such sale. In the event that the Depositary is not able, or determines that it is not feasible, to sell such rights at a premium over the cost of any such sale, all or certain holders of ADSs may receive no value for such rights. Non-U.S. holders of ADSs may be able to exercise their preemptive rights regardless of whether a registration statement is filed. The inability of all or certain holders of ADSs to exercise preemptive rights in respect of shares of common stock underlying such ADSs could result in such holders not maintaining their percentage ownership of the common stock following such preemptive rights offering unless such holder made additional market purchases of ADSs or shares of common stock.

 

Under Chilean law, preemptive rights are exercisable or freely transferable by shareholders during a period that cannot be less than 30 days following the grant of such rights. During such period, and for an additional 30-day period thereafter, a Chilean corporation is not permitted to offer any unsubscribed shares for sale to third parties on terms which are more favorable than those offered to its shareholders. At the end of such additional 30-day period, a Chilean open stock corporation is authorized to sell unsubscribed shares to third parties on any terms, provided they are sold on a Chilean stock exchange. Unsubscribed shares that are not sold on a Chilean stock exchange can be sold to third parties only on terms no more favorable for the purchaser than those offered to shareholders.

 

C.Material Contracts

 

During the past two years, Santander-Chile was not a party to any contract outside its ordinary course of business that was material to the Santander Group as a whole.

 

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D.Exchange Controls

 

The Central Bank is responsible for, among other things, monetary policies and exchange controls in Chile. Appropriate registration of a foreign investment in Chile grants the investor access to the Formal Exchange Market. See “Item 3. Key Information—A. Selected Financial Data—Exchange Rates.” Foreign investments can be registered with the Foreign Investment Committee under Decree Law No. 600 or can be registered with the Central Bank under the Central Bank Act. The Central Bank Act is an organic constitutional law requiring a “special majority” vote of the Chilean Congress to be amended. Since April 18, 2001, all exchange controls in Chile have been eliminated.

 

Previously, Chilean law mandated that holders of shares of Chilean companies that were not residents of Chile register as foreign investors under one of the foreign investment regimes contemplated by Chilean law in order to receive dividends, sale proceeds or other amounts with respect to their shares remitted outside Chile through the Formal Exchange Market. Under the Foreign Investment Contract (as defined herein), the Depositary, on behalf of ADS holders, is granted access to the Formal Exchange Market to convert cash dividends from Chilean pesos to U.S. dollars and to pay such U.S. dollars to ADS holders outside Chile, net of taxes, and no separate registration by ADR holders is required. As of April 19, 2001, the Central Bank deregulated the Exchange Market, eliminating the need to obtain approval from the Central Bank in order to remit dividends, but at the same time eliminating the possibility of guaranteeing access to the Formal Exchange Market. However, this did not affect the current Foreign Investment Contract, which was signed prior to April 19, 2001, and which still permits access to the Formal Exchange Market based on the prior approval of the Central Bank. Therefore the holders of ADRs of Santander-Chile are still subject to the Foreign Investment Contract, including its clauses referring to the prior exchange rules including the now extinct Chapter XXVI of the Compendium.

 

E.Taxation

 

The following discussion summarizes certain Chilean tax and United States federal income tax consequences to beneficial owners arising from the ownership and disposition of our common stock or ADSs. The summary does not purport to be a comprehensive description of all potential Chilean and United States federal income tax considerations that may be relevant to a decision to own or dispose of our common stock or ADSs and is not intended as tax advice to any particular investor. This summary does not describe any tax consequences arising under the laws of any state, locality or other taxing jurisdiction other than Chile and the United States. There is currently no income tax treaty between the United States and Chile. However, the U.S. government and the government of Chile signed on February 4, 2010 the Proposed Income Tax Treaty between the United States of America and the Republic of Chile (the “Proposed U.S.-Chile Treaty”), which is now subject to ratification by the U.S. Senate and Chilean Congress If the Proposed U.S.-Chile Treaty becomes effective, U.S. investors should consult their tax advisers as to the applicability of the treaty in their particular circumstances.

 

Material Tax Consequences of Owning Shares of Our Common Stock or ADSs

 

Chilean Taxation

 

The following is a summary of certain Chilean tax consequences of the ownership and disposition of shares of our common stock or of ADSs evidenced by ADRs by Foreign Holders (as defined herein). The summary does not purport to be a comprehensive description of all of the tax considerations that may be relevant to a decision to own or dispose shares of our common stock or ADSs and does not purport to address the tax consequences applicable to all categories of investors, some of whom may be subject to special rules. Holders of shares of our common stock or ADSs are advised to consult their tax advisers concerning the Chilean and other tax consequences of the ownership and disposition of shares of our common stock or of ADSs evidenced by ADRs.

 

The description of Chilean tax laws set forth below is based on Chilean laws in force as of the date of this Annual Report and is subject to any changes in such laws occurring after the date of this Annual Report. These changes can be made on a retroactive basis, but may not be used retroactively against taxpayers who acted in good faith relying on regulations or interpretations that were in force at that moment.

 

For purposes of this summary, the term “Foreign Holder” means either (1) in the case of an individual, a person who is not resident or domiciled in Chile; or (2) in the case of a legal entity, a legal entity that is not organized under the laws of Chile, unless the shares of our common stock or ADSs are assigned to a branch or a permanent establishment of such entity in Chile. For purposes of Chilean taxation, (a) an individual holder is resident in Chile

 

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if he or she has remained in Chile for more than six months in one calendar year, or a total of more than six months in two consecutive fiscal years, and (b) an individual is domiciled in Chile if he or she resides in Chile with the actual or presumptive intent of staying in Chile.(intention that can be evidenced by circumstances such as the acceptance of an employment in Chile or the relocation of one´s family to Chile)

 

The Income Tax Law provides that a Foreign Holder is subject to income taxes on his/her incomes of Chilean sources. For this purposes, Chilean source income means earnings from activities performed within Chilean territory or from sale, disposition or other transactions in connection with assets or goods located in Chile.

 

Taxation of Dividends

 

Cash dividends paid by us with respect to shares of our common stock held by a Foreign Holder, including shares represented by ADSs, will be subject to a 35% Chilean Withholding Tax, which is withheld and paid over by us (the “Withholding Tax”). If we have paid Corporate Income Tax (the “First Category Tax”) on the income from which the dividend is paid, a credit for the First Category Tax effectively reduces the rate of Withholding Tax. When a credit is available, the Withholding Tax is computed by applying the 35% rate to the pre-tax amount needed to fund the dividend and then subtracting from the tentative withholding tax so determined the amount of First Category Tax actually paid on the pre-tax income. For purposes of determining the rate at which First Category Tax was paid, dividends are treated as paid from our oldest retained earnings.

 

The effective rate of Withholding Tax to be imposed on dividends paid by us will vary depending upon the amount of First Category Tax paid by us on the earnings underlying the dividends. The statutory rate for the First Category Tax attributed to earnings generated during the fiscal year 2008, 2009 and 2010 was 17.0%. And for fiscal years 2011, 2012 and 2013 was 20%. The example below illustrates the effective Chilean Withholding Tax burden on a cash dividend received by a Foreign Holder, assuming a Withholding Tax rate of 35%, a statutory First Category Tax rate of 20% and a distribution of all of the net proceeds available after payment of the First Category Tax.

 

Taxable income U.S.$ 100
First Category Tax (20% of U.S.$100)

(20)

Net proceeds available 80
Dividend payment 80
Withholding Tax (35% of the sum of the dividend (U.S.$80) and the available First Category Tax credit (U.S.$20)) (35)
First Category Tax credit (20)
Payable Withholding Tax (15)
Net dividend received

65 (80-15)

 

18.75%

Effective dividend withholding tax rate

(15/80)

 

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Dividend distributions made in kind would be subject to the same Chilean tax rules as cash dividends. Stock dividends received by the Foreign Holder are not subject to Chilean taxation. The distributions of preemptive rights relating to shares of common stock will not be subject to Chilean taxation.

 

If the Proposed U.S.-Chile Treaty becomes effective, U.S. investors should consult their tax advisers as to the applicability of the treaty in their particular circumstances.

 

Taxation of Capital Gains

 

Gain realized on the sale, exchange or other disposition by a Foreign Holder of ADSs will not be subject to Chilean taxation, provided that such sale or disposition occurs outside Chile or that it is performed under the rules of Title XXIV of the Chilean Securities Market Law, as amended by Law No. 19,601, dated January 18, 1999. The deposit and withdrawal of shares of common stock in exchange for ADSs will not be subject to any Chilean taxes.

 

Gain recognized on a sale or exchange of shares of common stock (as distinguished from sales or exchanges of ADSs representing such shares of common stock) by a Foreign Holder will be subject both to First Category Tax (currently imposed at a rate of 20%) and Withholding Tax (the first can be used as credit against the second) if (1) the Foreign Holder has held such shares of common stock for less than one year since exchanging ADSs for the shares of common stock, (2) the Foreign Holder acquired and disposed of the shares of common stock in the ordinary course of its business or as a regular trader of stock or (3) the sale is made to a company in which the Foreign Holder holds an interest. In certain other cases where the Foreign Holder of shares of common stock has some connection with Chile, gain on the disposition of shares of common stock will be subject only to First Category Tax as a single tax (currently imposed at a rate of 20%).

 

The sale of shares of common stock by a Foreign Holder to an individual or entity non-resident or domiciled in Chile is subject to a provisional withholding. Such a provisional withholding will be equal to (i) 5% of the total amount to remit, without any deduction, paid to, credited to or putted at the disposal of the Foreign Holder if the transaction is subject to the First Category Tax as a single tax, unless the gain subject to taxation can be determined, in which case the withholding will be equal to the rate of First Category Tax (currently 20%) on the gain, or (ii) the difference between Withholding Tax (35%) and First Category Tax (20%) rates, which currently would be 15%, of the total amount to remit, without any deduction, paid to, credited to or putted at the disposal of the Foreign Holder, if the transaction is subject to both First Category and Withholding Tax, unless the gain subject to taxation can be determined, in which case the withholding will be equal to a 35% on the gain. . For income tax purposes, the capital gain shall be the difference between the sales price and the acquisition cost of the stock. The tax basis of shares of common stock received in exchange for ADSs will be the acquisition value of such shares. The valuation procedure set forth in the deposit agreement, which values shares of common stock that are being exchanged at the highest price at which they trade on the Santiago Stock Exchange on the date of the exchange, generally will determine the acquisition value for this purpose. Consequently, the conversion of ADSs into shares of common stock and sale of such shares of common stock for the value established under the deposit agreement will not generate a capital gain subject to taxation in Chile.

 

In the case where ADSs were exchanged for shares and the subsequent sale of the shares is made on a day that is different than the date on which the exchange is recorded, capital gains subject to taxation in Chile may be generated. On October 1, 1999, the Chilean Internal Revenue Service issued Ruling No. 3708 whereby it allowed Chilean issuers of ADSs to amend the Deposit Agreements in which they are parties in order to include a clause that states that, in the case that the exchanged shares are sold by the ADSs’ holder on a Chilean Stock Exchange, either on the same day on which the exchange is recorded in the shareholders’ registry of the issuer or within the two prior business days to such date, the acquisition price of such exchanged shares shall be the price registered in the invoice issued by the stock broker that participated in the sale transaction. Consequently, as we have included this clause in the form of ADRs attached to the deposit agreement, the capital gain that may be generated if the shares received in exchange for ADSs were sold within two days prior to the date on which the exchange is recorded will not be subject to taxation.

 

The distribution and exercise of preemptive rights relating to the shares of common stock will not be subject to Chilean taxation. Cash amounts received in exchange for the shares or assignment of preemptive

 

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rights relating to the shares will be subject to both the First Category Tax and the Withholding Tax (the former being creditable against the latter to the extent described above).

 

In certain cases and provided certain requirements are met, capital gains realized on the sale of actively traded stock of Chilean public companies may be exempt from Chilean income taxes. Our stock is currently considered an actively traded stock in the Santiago Stock Exchange, and Foreign Holders of the stock may qualify for an income tax exemption. Foreign Holders are urged to consult with their own tax advisers to determine whether an exemption applies to them.

 

If the Proposed U.S.-Chile Treaty becomes effective, it may further restrict the amount of Chilean tax, if any, imposed on gains derived from the sale or exchange of shares of common stock by U.S. residents eligible for the benefits of the treaty. If the Proposed Tax Treaty becomes effective, U.S. investors should consult their tax advisers as to the applicability of the treaty in their particular circumstances.

 

Other Chilean Taxes

 

No Chilean inheritance, donation or succession taxes apply to the transfer or disposition of the ADSs by a Foreign Holder, but such taxes generally will apply to the transfer at death or by donation of shares of our common stock by a Foreign Holder. No Chilean stamp, issue, registration or similar taxes or duties apply to Foreign Holders of shares or ADSs.

 

Withholding Tax Certificates

 

Upon request, we will provide to Foreign Holders appropriate documentation evidencing the payment of Withholding Taxes. For further information, the investor should contact: Robert Moreno, rmorenoh@santander.cl.

 

Dividends payable to holders of ADSs are net of foreign currency conversion expenses of the Depositary and will be subject to the Withholding Tax currently at the rate of 35% (subject to credits in certain cases as described above).

 

Chilean Tax Reform Bill

 

Chilean National Congress is currently discussing a new tax reform that, among others, will change the Corporate Tax rate (First Category rate). The statutory tax rate is expected to increase to 21% in business year 2014, 22.5% in 2015, 24% in 2016 and to 25% from 2017 onwards. The tax reform will also change the way that investments are taxed with personal income taxes, and we assume the same will happen to foreign investors. The Chilean tax system is integrated, which means that the Corporate Tax rate is basically an advance payment of individual taxes. Under the current system only dividends are considered as taxable income, and if the Tax Reform Bill is passed, personal/withholding taxable income will include all the net income of the investment, no matter the dividend payout ratio. Therefore, under the tax reform, the effective withholding tax rate will be dependent on the dividend payout ratio.

 

As the Bill proposed could be amendment during the Parliamentary discussion, we recommended Foreign Investor to consult their personal tax advisers in order to verify the applicability of the Tax Reform in their particular circumstances.

 

U.S. Federal Income Tax Considerations

 

The following is a discussion of material U.S. federal income tax consequences of owning and disposing of shares of our common stock or ADSs to U.S. holders described below, but it does not purport to be a comprehensive description of all of the tax considerations that may be relevant to a particular person’s decision to hold such common stock or ADSs. The discussion applies only if you hold shares of our common stock or ADSs as capital assets for U.S. federal income tax purposes. It does not address all aspects of U.S. federal income taxation that may be relevant to you in light of your particular circumstances, including the alternative minimum tax and the Medicare contribution tax, nor does it describe all tax consequences that may be relevant to U.S. holders subject to special rules, such as:

 

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·certain financial institutions;

 

·insurance companies;

 

·dealers and traders in securities who use a mark-to-market method of tax accounting;

 

·persons holding shares or ADSs as part of a hedge, “straddle,” conversion transaction, integrated transaction or similar transaction;

 

·persons whose functional currency for U.S. federal income tax purposes is not the U.S. dollar;

 

·partnerships or other entities classified as partnerships for U.S. federal income tax purposes;

 

·tax-exempt entities, including “individual retirement accounts” or “Roth IRAs”;

 

·persons holding shares of our common stock or ADSs that own or are deemed to own ten percent or more of our voting stock;

 

·persons who acquired shares of our common stock or ADSs pursuant to the exercise of any employee stock option plan or otherwise as compensation; or

 

·persons whose shares or ADSs are held in connection with a trade or business conducted outside the United States.

 

If an entity that is classified as a partnership for U.S. federal income tax purposes owns shares of our common stock or ADSs, the U.S. federal income tax treatment of a partner will generally depend on the status of the partner and upon the activities of the partnership. Partnerships owning shares of our common stock or ADSs and partners in such partnerships should consult their tax advisers as to the particular U.S. federal income tax consequences of owning and disposing of the shares of our common stock or ADSs.

 

As used herein, a “U.S. holder” is a person that for U.S. federal income tax purposes is a beneficial owner of shares of our common stock or ADSs and is:

 

·a citizen or individual resident of the United States;

 

·a corporation, or other entity taxable as a corporation, created or organized in or under the laws of the United States, a state thereof or the District of Columbia; or

 

·an estate or trust the income of which is subject to U.S. federal income taxation regardless of its source.

 

This discussion is based on the Internal Revenue Code of 1986, as amended (the “Code”), administrative pronouncements, judicial decisions and final, temporary and proposed Treasury regulations, all as of the date hereof. These laws are subject to change, possibly on a retroactive basis. It is also based in part on representations by the depositary and assumes that each obligation under the deposit agreement and any related agreement will be performed in accordance with its terms. In addition, this discussion does not address U.S. state, local and non-U.S. tax consequences. Please consult your tax advisers concerning the U.S. federal, state, local and non-U.S. tax consequences of owning and disposing of shares or ADSs in your particular circumstances.

 

In general, if you own ADSs, you will be treated as the owner of the underlying shares represented by those ADSs for U.S. federal income tax purposes. Accordingly, no gain or loss will be recognized if you exchange ADSs for the underlying shares represented by those ADSs.

 

The U.S. Treasury has expressed concerns that parties to whom American depositary shares are released prior to delivery of shares to the depositary (“pre-release”) or intermediaries in the chain of ownership between U.S. holders of American depositary shares and the issuer of the security underlying the American

 

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depositary shares may be taking actions that are inconsistent with the claiming of foreign tax credits for holders of American depositary shares. These actions would also be inconsistent with the claiming of the favorable tax rates, described below, applicable to dividends received by certain non-corporate holders. Accordingly, the creditability of Chilean taxes and the availability of the favorable tax rates for dividends received by certain non-corporate holders, each described below, could be affected by actions that may be taken by such parties or intermediaries.

 

This discussion assumes that we are not, and will not become, a passive foreign investment company, as described below.

 

Taxation of Distributions

 

Distributions paid on shares of our common stock or ADSs, other than certain pro rata distributions of common shares or rights, will be treated as dividends to the extent paid out of our current or accumulated earnings and profits (as determined under U.S. federal income tax principles). Because we do not maintain calculations of our earnings and profits under U.S. federal income tax principles, it is expected that distributions generally will be reported to U.S. holders as dividends. Subject to applicable limitations and the discussion above regarding concerns expressed by the U.S. Treasury, certain dividends paid by “qualified foreign corporations” to certain non-corporate U.S. holders may be taxable at rates applicable to long-term capital gains. A foreign corporation is treated as a qualified foreign corporation with respect to dividends paid on stock that is readily tradable on a securities market in the United States, such as the NYSE where our ADSs are traded. You should consult your tax advisers to determine whether the favorable rates may apply to dividends you receive and whether you are subject to any special rules that limit your ability to be taxed at the favorable rates. The amount of the dividend will include any amounts withheld by us or our paying agent in respect of Chilean taxes at the effective rate (after credit for First Category Taxes) as described above under “ — Material Tax Consequences of Owning Shares of Our Common Stock or ADSs—Taxation of Dividends” above. The amount of the dividend will be treated as foreign-source dividend income to you and will not be eligible for the dividends received deduction generally allowed to U.S. corporations under the Code.

 

Dividends will be included in your income on the date of your (or in the case of ADSs, the depositary’s) receipt of the dividend. The amount of any dividend income paid in Chilean pesos will be the U.S. dollar amount calculated by reference to the exchange rate in effect on the date of receipt regardless of whether the payment is in fact converted into U.S. dollars. If the dividend is converted into U.S. dollars on the date of receipt, you should not be required to recognize foreign currency gain or loss in respect of the dividend income. You may have foreign currency gain or loss if the dividend is converted into U.S. dollars after the date of receipt.

 

Subject to applicable limitations that may vary depending upon your circumstances and the discussion above regarding concerns expressed by the U.S. Treasury, Chilean taxes withheld from cash dividends on shares of our common stock or ADSs, reduced by the credit for any First Category Tax, as described above under “—Chilean Taxation,” generally will be creditable against your U.S. federal income tax liability. If, however, the Proposed U.S.-Chile Treaty becomes effective, any Chilean income taxes withheld from dividends on shares or ADSs in excess of the rate provided by the treaty will not be creditable by a U.S. holder who is eligible for the benefits of the treaty. The rules governing foreign tax credits are complex and you should consult your tax advisers to determine whether you are subject to any special rules that limit your ability to make effective use of foreign tax credits. Instead of claiming a credit, you may, at your election, deduct such Chilean taxes in computing your taxable income, subject to generally applicable limitations under U.S. law. An election to deduct foreign taxes instead of claiming foreign tax credits must apply to all foreign taxes paid or accrued in the taxable year.

 

Sale or Other Disposition of Shares or ADSs

 

For U.S. federal income tax purposes, gain or loss you realize on the sale or other disposition of shares of our common stock or ADSs generally will be capital gain or loss, and will be long-term capital gain or loss if you held the shares of our common stock or ADSs for more than one year. The amount of your gain or loss will be equal to the difference between your tax basis in the shares of our common stock or ADSs disposed of and the amount realized on the disposition, in each case as determined in U.S. dollars. If a Chilean tax is

 

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withheld on the sale or disposition of the shares of our common stock or ADSs, your amount realized will include the gross amount of the proceeds of such sale or disposition before deduction of the Chilean tax. See “—Chilean Taxation—Taxation of Capital Gains” for a description of when a disposition may be subject to taxation by Chile. Such gain or loss generally will be U.S.-source gain or loss for foreign tax credit purposes. Consequently, you may not be able to credit any Chilean tax imposed on the disposition of shares of our common stock or ADSs against your taxable income unless you have other foreign-source income in the appropriate foreign tax credit category. If the Proposed U.S.-Chile Treaty becomes effective, however, a U.S. holder who is eligible for the benefits of the treaty and whose gain from the sale of shares is not exempt from Chilean tax under such treaty may elect to treat disposition gain that is subject to Chilean tax as foreign-source gain and claim a credit in respect of the tax. You should consult your tax advisers as to whether the Chilean tax on gains may be creditable against your U.S. federal income tax on foreign-source income from other sources. Alternatively, instead of claiming a credit, you may elect to deduct otherwise creditable taxes in computing your income, subject to generally applicable limitations under U.S. law. An election to deduct foreign taxes instead of claiming foreign tax credits must apply to all foreign taxes paid or accrued in the taxable year.

 

Passive Foreign Investment Company Rules

 

Based on proposed Treasury regulations (the “Proposed Regulations”), which are proposed to be effective for taxable years beginning after December 31, 1994, we believe that we were not a “passive foreign investment company” (a “PFIC”) for U.S. federal income tax purposes for the year ended December 31, 2013. However, since the Proposed Regulations may not be finalized in their current form and since PFIC status depends upon the composition of a company’s income and assets and the market value of its assets (including, among others, less than 25 percent owned equity investments) from time to time, there can be no assurance that we will not be a PFIC for any taxable year. If we were a PFIC for any taxable year during which you held an ADS or a share of our common stock, certain adverse tax consequences could apply to you.

 

If we were a PFIC for any taxable year during which you held shares of our common stock or ADSs, gain recognized by you on a sale or other disposition (including certain pledges) of a share of our common stock or an ADS would generally be allocated ratably over your holding period for the share of our common stock or ADS. The amounts allocated to the taxable year of the sale or other disposition and to any year before we became a PFIC would be taxed as ordinary income. The amount allocated to each other taxable year would be subject to tax at the highest rate in effect for individuals or corporations, as appropriate, for that taxable year, and an interest charge would be imposed on the resulting tax liability for that taxable year. Similar rules would apply to any distribution in respect of shares of our common stock or ADSs that exceeds 125% of the average of the annual distributions on shares of our common stock or ADSs received by you during the preceding three years or your holding period, whichever is shorter. Certain elections may be available that would result in alternative treatments of the shares of our common stock or ADSs (including, with respect to our ADSs, a mark-to-market election). In addition, if we were a PFIC for a taxable year in which we pay a dividend or the prior taxable year, the favorable rates discussed above with respect to dividends paid to non-corporate holders would not apply.

 

If we were to be treated as a PFIC in any taxable year, a U.S. holder may be required to file reports with the Internal Revenue Service containing such information as the Treasury Department may require.

 

Information Reporting and Backup Withholding

 

Payment of dividends and sales proceeds that are made within the United States or through certain U.S.-related financial intermediaries generally are subject to information reporting and may be subject to backup withholding, unless you are a corporation or other exempt recipient or in the case of backup withholding, you provide a correct taxpayer identification number and certify that you are not subject to backup withholding.

 

The amount of any backup withholding from a payment to you will be allowed as a credit against your U.S. federal income tax liability and may entitle you to a refund, provided that the required information is timely furnished to the Internal Revenue Service.

 

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Certain U.S. holders may be required to report information relating to stock of a non-U.S. person, subject to certain exceptions (including an exception for stock held in custodial accounts maintained by a U.S. financial institution). You should consult your tax advisers regarding any reporting obligations you may have with respect to shares of our common stock or ADSs.

 

F.Dividends and Paying Agents

 

Not applicable.

 

G.Statement by Experts

 

Not applicable.

 

H.Documents on Display

 

The documents concerning us which are referred to in this Annual Report may be inspected at our offices at Bandera 140 Santiago, Chile. We are subject to the information reporting requirements of the Exchange Act, except that, as a foreign issuer, we are not subject to the proxy rules or the short-swing profit and disclosure rules of the Exchange Act. In accordance with these statutory requirements, we file or furnish reports and other information with the SEC. Reports and other information filed or furnished by us with the SEC may be inspected and copied at the public reference facilities maintained by the SEC at Room 1024, 450 Fifth Street, N.W., Washington, D.C. 20549. Copies of such material may be obtained by mail from the Public Reference Section of the SEC, 450 Fifth Street, N.W., Washington, D.C. 20549, at prescribed rates. You may obtain information on the operation of the Public Reference Section by calling the SEC at 1-800-732-0330. The SEC maintains a website on the Internet at http://www.sec.gov that contains reports and information statements and other information regarding us. The reports and information statements and other information about us can be downloaded from the SEC’s website and can also be inspected and copied at the offices of the NYSE, Inc., 20 Broad Street, New York, New York 10005.

 

I.Subsidiary Information

 

Not applicable.

 

ITEM 11. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

 

Introduction

 

The principal types of risk inherent in Santander-Chile’s business are market, liquidity, operational and credit risks. The effectiveness with which we are able to manage the balance between risk and reward is a significant factor in our ability to generate long term, stable earnings growth. Toward that end, our senior management places great emphasis on risk management.

 

A.Risk Committee

 

The Risk Committee is responsible for revising and following all risks that may affect us, including reputation risk, allowing for an integral risk management. This committee serves as the governing body through which the Board supervises risk in general. It also evaluates the reasonability of the systems for measurement and control of risks.

 

·Credit risk

 

·Market risk

 

·Operational risk

 

·Solvency risk (BIS)

 

·Legal risks

 

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·Compliance risks

 

·Reputational risks

 

This Committee includes the Vice Chairman of the Board and five Board members. This committee also includes the CEO, the Director of Risk, the CRO and other senior level executives from the commercial side of our business: The Board members of this committee are:

 

Board member

Position in Committee

Oscar von Chrismar Chairman
Marco Colodro Member
Vittorio Corbo Member
Roberto Méndez Member
Raimundo Monge Member
Juan Pedro Santa María Member
   

 

Below is an organizational chart of the Risk Department:

 

 

B.Credit risk:

 

All issues regarding risk in the Bank are the responsibility of the Bank’s Risk Department. The Risk Department reports to the CEO but has full independence, and no risk decisions can be made without its approval. All risks (credit, market and operational) are approved and measured by the Risk Department and reported simultaneously to local management and to Santander Spain’s Risk Department, which follows global risk levels. The frequency of reporting depends on the nature of the risk. In general, market risks are measured daily and other risks are reviewed weekly. Within this structure, the Board and senior management interact extensively with the Risk Department.

 

1. Executive Credit Committee

 

The Executive Credit Committee is comprised of the following Board members:

 

Board member

Position in Committee

Mauricio Larraín Chairman
Oscar von Chrismar Vice-Chairman
Marco Colodro Second Vice-Chairman
Roberto Méndez Member

 

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In addition, this committee also includes: the Corporate Director of Risk, the CEO, the Corporate Legal Counsel, the Manager of Global Banking, the Corporate Director of Human Resources and Administration (this is a newly-created position) and two senior members of the Credit Risk Department, who present the loans being reviewed. The Executive Credit Committee meets weekly and performs the following main functions:

 

·Reviews the main client exposures by: economic sector, geography, type of risk and segment.

 

·Supervises and reviews the main credit risk indicators (non-performing loans, coverage, impaired loans, etc.).

 

·Takes notes, analyzes and follows up on the observations and recommendations of the regulatory bodies and the external and internal auditors on credit-risk-related issues.

 

·Reviews the loan positions reviewed by the Senior Credit Committee above U.S.$10 million and approves those loan positions greater than U.S.$40 million.

 

The Credit Risk Department must present to the Board on a monthly basis. In this presentation, all loans above U.S.$5 million that were granted in the previous month must be reviewed. In addition, any other topic or subject of importance regarding credit risk is also presented (for example, a proposal to change a provisioning model must be presented and approved by the Board). Finally, at least once a year, the Credit Risk Department presents a report to assure the Board that our loan loss allowances are adequate for all known and estimated incurred losses.

 

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2.Role of Santander Spain’s Global Risk Department: Credit Risk

 

In matters regarding Credit Risk, Santander Spain’s Global Risk Department has the following role:

 

·All credit risks greater than U.S.$40 million (U.S.$60 million for financial institutions), after being approved locally, are reviewed by Santander Spain. This additional review ensures that no global exposure limit is being breached.

 

·In standardized risks, the consumer and mortgage scoring models are developed locally but are reviewed and approved by Santander Spain’s Global Risk Department.

 

·For each scoring model, a monthly Risk Report is prepared, which is reviewed locally and is also sent to Santander Spain’s Global Risk Department. This report includes the evolution of basic credit risk parameters such as: loan amounts, non-performance, charge offs and provisions.

 

·Monthly, the Controller of the Risk Department sends a report to Santander Spain’s Global Risk Department covering all the main indicators regarding credit risk and the evolution of credit risk as compared to the budgeted levels.

 

B.Operational risks

 

All issues regarding operational risks in the Bank fall under the Non-Financial Risk Department that reports to the Risk Department. Below is an organization chart of this department.

 

 

All operational risks are measured in this Department and reported simultaneously to local management and the Board through various channels.

 

 

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1.Audit Committee

 

On a monthly basis, the Director of Risk and the Manager of Operational Risk inform the Audit Committee of the most important events regarding operational risks. In addition, the Audit Committee also has the role of establishing the main policies and strategies regarding operational risk. The periodic reviews performed by the different operational risk committees are submitted to the Audit Committee, where senior level executive and the board are informed of these events. The members of the Audit Committee are:

 

Board member

Position in Committee

Carlos Olivos Chairman
Víctor Arbulú Crousillat First Vice Chairman and Financial Expert
Lisandro Serrano Second Vice Chairman
Juan Pedro Santa Maria Secretary

 

2.Role of Santander Spain’s Global Risk Division: Operational Risk

 

In matters regarding operational risk, Santander Spain’s Global Risk Department’s role is to define certain global policies, guidelines and procedures regarding operational risk. The Corporate Operational Risk Committee is the main body in which the different units of Santander discuss and review the major operational risk events and policies.

 

D.Market Risks

 

This section describes the market risks that we are exposed to, the tools and methodology used to control these risks, the portfolios over which these market risk methods were applied and quantitative disclosure that demonstrate the level of exposure to market risk that we are assuming. This section also discloses the derivative instruments that we use to hedge exposures and offer to our clients.

 

Market risk is the risk of losses due to unexpected changes in interest rates, foreign exchange rates, inflation rates and other rates or prices. We are exposed to market risk mainly as a result of the following activities:

 

·trading in financial instruments, which exposes us to interest rate and foreign exchange rate risk;

 

·engaging in banking activities, which subjects us to interest rate risk, since a change in interest rates affected gross interest income, gross interest expense and customer behavior;

 

·engaging in banking activities, which exposes us to inflation rate risk, since a change in expected inflation affects gross interest income, gross interest expense and customer behavior;

 

·trading in the local equity market, which subjects us to potential losses caused by fluctuations of the stock market; and

 

·investing in assets whose returns or accounts are denominated in currencies other than the Chilean peso, which subjects us to foreign exchange risk between the Chilean peso and such other currencies.

 

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The main decisions that relate to market risk for the Bank and the limits regarding market risk are made in the Asset and Liability Committee and the Market Committee. The measurement and oversight of market risks is performed by the Market Risk Department. Below is a list of the main reports produced by the Market Risk Department and who they are addressed to:

 

Report Unit Objective Addressed to: Periodicity
Daily Global Report Market risks Give a global vision of the market, positions, risks, sensitivity, vision and alerts of the trading and non-trading positions Market Risk (local and global), Senior Management, Internal Auditors Daily
Stress Test Market risks Stress test report over the Bank's trading and ALCO books Market Risk (local and global), Senior Management, Internal Auditors Monthly
Sensitivity Analysis Market risks Sensitivity analysis of the ALCO book Market Risk (local and global), Senior Management, Internal Auditors Daily
Fixed income positions Market risks Fixed income positions and general information Market Risk (local and global), Senior Management, Internal Auditors Daily
Interest rate gap Market risks Interest rate gap sensitivity and limit levels Market Risk (local and global), Senior Management, Internal Auditors Monthly
Liquidity gap Market risks Liquidity levels and limits Market Risk (local and global), Senior Management, Internal Auditors Monthly
Market report Market risks Main market indicators and evolution Market Risk (local and global), Senior Management, Internal Auditors Daily
VaR Market risks VaR position and limits - Market risk (local and global) and Senior Management Daily
Trading Portfolio Limits Market risks Trading book evolution, instruments and limits Market Risk (local and global), Senior Management, Internal Auditors Daily
Largest depositors Market risks Largest 20 and largest 50 depositors - Market risk (local and global) and Senior Management Weekly
Follow-up report Market risks summary of Market risk infomation for Senior Management Market Risk (local and global), Senior Management (local and global), Internal Auditors Monthly
Liquidity stress-test Market risks Liquidity stress test simulation Market Risk (local and global), Senior Management, Internal Auditors Quarterly
Interest rate risk Market risks Interest rate risk report, limits and estimates of results form interest rate risk - Market risk (local and global), Maanger of Global banking and markets, Manager of Treasury, Manager of Market Making and Prop Trading Daily
Backtesting Market risks Backtsting of VaR estimates to actual results Market Risk (local and global), Senior Management, Internal Auditors Weekly
PNL Treasury Market risks Treasury income statement - Market risk (local and global), Maanger of Global banking and markets, Manager of Treasury, Manager of Market Making and Prop Trading Daily

 

Santander-Chile’s governance rules have established the existence of two high-level committees that, among other things, function to monitor and control market risks: the Asset and Liability Committee and the Market Committee.

 

1.Asset and Liability Committee

 

The Asset and Liability Committee (“ALCO”) includes the Chairman of the Board and five additional members of the Board, the Chief Executive Officer, the Corporate Financial Controller, the Manager of the Financial Management Division, the Manager of Market Risk, the Manager of the Treasury Division and other senior members of management. The ALCO meets monthly. All limits reviewed by the ALCO are measured and prepared by the Market Risk Department. The non-Board members of the ALCO meet weekly to review liquidity, funding, capital and market risk related matters.

 

Board member

Position in Committee

Mauricio Larraín Chairman
Oscar von Chrismar Vice-Chairman
Vittorio Corbo Second Vice-Chairman
Marco Colodro Member
Roberto Zahler Member
Raimundo Monge Member

 

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The main functions of the ALCO are:

 

·Making the most important decisions regarding interest rate risk, funding, capital and liquidity levels. The main limits set and monitored by the ALCO (and measured by the Market Risk Department) are:

 

Risk   Measure
     
     
    Sensitivity Capital
     
Interest rates   Sensibilidad NIM
     
    Regulatory market risk limits
     
     
    Regulatory limit 30 Days
     
Liquidity   Regulatory limit 90 Days
     
    Internal liquidity limit
     
     
    BIS ratio
     
Capital   BIS ratio with market risk
     
    Bis ratio with market and operational risk
     
    Intergroup exposure: Derivatives, deposits, loans
Foreign    
exposures   Foreign assets: Derivatives, Deposits, Loans
     

 

·Review of the Bank’s main gaps (foreign currency and inflation gap).

 

·Review of the evolution of the most relevant local and international markets and monetary policies.

 

2. Market Committee

 

The Market Committee includes the Vice-Chairman of the Board, three additional members of the Board, the Chief Executive Officer, the Manager of Global Banking and Markets, the Manager of the Treasury Division, the Manager of the Financial Management Division, the Manager of Market Risk, the Financial Controller and other senior members of management.

 

Board member

Position in Committee

Oscar von Chrismar Chairman
Roberto Zahler Vice-Chairman
Vittorio Corbo Second Vice-Chairman
Mauricio Larraín Member
Marco Colodro Member

 

The Market Committee is responsible for:

 

·Establishing a strategy for the Bank’s trading portfolio.

 

·Establishing the Bank’s policies, procedures and limits with respect to its trading portfolio. The Bank’s Market Risk Department measures all risks and limits and reports these to the Market Committee.

 

·Reviewing the evolution of the most relevant local and international markets and monetary policies.

 

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3.Role of Santander Spain’s Global Risk Division: Market Risk

 

In matters regarding Market Risk, the role of Santander Spain’s Global Risk Department is to define certain global policies, guidelines and procedures regarding market risk. The information produced by our local Market Risk Department is standardized for the whole group in order to facilitate a consolidation of risks being taken on a global basis. They review daily the consumption of limits and provide valuable input on the evolution of markets, especially regarding the Eurozone.

 

3. Market Risk: Quantitative Disclosure

 

Impact of inflation

 

Our assets and liabilities are denominated in Chilean pesos, Unidades de Fomento (UF) and foreign currencies. The Bank no longer recognizes inflation accounting and has eliminated price-level restatement in line with IFRS, but inflation impacts our results of operations as some loan and deposit products are contracted in UF. The UF is revalued in monthly cycles. Each day in the period beginning on the tenth day of the current month through the ninth day of the succeeding month, the nominal peso value of the UF is indexed up (or down in the event of deflation) in order to reflect a proportionate amount of the change in the Chilean Consumer Price Index during the prior calendar month. One UF equaled Ch$ 23.309,56 at December 31, 2013, Ch$22,840.75 at December 31, 2012, and Ch$22,294.03 at December 31, 2011. High levels of inflation in Chile could adversely affect the Chilean economy and could have an adverse effect on our business, financial condition and results of operations. Negative inflation rates also negatively impact our results. Inflation measured as the annual variation of the UF was 2.1% in 2013, 2.5% in 2012, and 3.9% in 2011. There can be no assurance that Chilean inflation will not change significantly from the current level. Although we currently benefit from moderate levels of inflation, due to the current structure of our assets and liabilities (i.e., a significant portion of our loans are indexed to the inflation rate, but there are no corresponding features in deposits or other funding sources that would increase the size of our funding base), there can be no assurance that our business, financial condition and result of operations in the future will not be adversely affected by changing levels of inflation. In summary:

 

·UF-denominated assets and liabilities. The effect of any changes in the nominal peso value of our UF-denominated interest earning assets and interest bearing liabilities is reflected in our results of operations as an increase (or decrease, in the event of deflation) in interest income and expense, respectively. Our net interest income will be positively affected by an inflationary environment to the extent that our average UF-denominated interest earning assets exceed our average UF-denominated interest bearing liabilities. Our net interest income will be negatively affected in a deflationary environment if our average UF-denominated interest earning assets exceed our average UF-denominated interest bearing liabilities. Our net interest income will be negatively affected by inflation in any period in which our average UF-denominated interest bearing liabilities exceed our average UF-denominated interest earning assets.

 

·Inflation and interest rate hedge. A key component of our asset and liability policy is the management of interest rate risk. The Bank’s assets generally have a longer maturity than our liabilities. As the Bank’s mortgage portfolio grows, the maturity gap tends to rise as these loans, which are contracted in UF, have a longer maturity than the average maturity of our funding base. As most of our long term financial instruments and mortgage loans are contracted in UF and most of our deposits are in nominal pesos, the rise in mortgage lending increases the Bank’s exposure to inflation and to interest rate risk. The size of this gap is limited by internal and regulatory guidelines in order to avoid excessive potential losses due to strong shifts in interest rates (see “Item 11. Quantitative and Qualitative Disclosures About Market Risk”). In order to keep this duration gap below regulatory limits, the Bank issues long term bonds denominated in UF or interest rate swaps. The financial cost of the bonds and the efficient part of these hedges is recorded as net interest income. In 2013, the loss from the swaps taken in order to hedge mainly for inflation and interest rate risk and included in net interest income totaled a loss of Ch$67,239 million compared to a loss of Ch$57,118 million in 2012 and a loss of Ch$58,775 million in 2011.

 

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·The average gap between our total assets and total liabilities linked to the inflation, including hedging was Ch$3,735,888 million in 2013 compared to Ch$3,106,779 million in 2012 and Ch$2,349,038 million in 2011. In the year ended December 31, 2013, the net gain from inflation sensitive income was Ch$359,029 million an increase of 15.5% compared to 2012. The lower UF inflation rate in 2013 compared to 2012 was compensated by a larger UF gap, which was due to the growth of funding, mainly deposits in nominal pesos.

 

 

*Includes hedging

 

 

As of December 31,

% Change

% Change

Inflation sensitive income

2013

2012

2011

2013/2012

2012/2011

  (In millions of Ch$)
Interest earned on UF assets(1) 631,953 648,594 703,286 (2.6%) (7.8%)
Interest paid on UF liabilities(1) (218,304) (280,695) (388,349) (22.2%) (27.7%)
Hedging results (67,239) (57,118) (58,775) 17.7% (2.8%)
Net gain 346,410 310,781 256,162 11.5% 21.3%

 

 

(1)Excludes results from hedging.

 

·Peso-denominated assets and liabilities. Interest rates prevailing in Chile during any period primarily reflect the inflation rate during the period and the expectations of future inflation. The sensitivity of our peso-denominated interest earning assets and interest bearing liabilities to changes to such prevailing rates varies. See “Item 5. Operating and Financial Review and Prospects—C. Operating Results—Interest Rates.” We maintain a substantial amount of non-interest bearing peso-denominated demand deposits. Because such deposits are not sensitive to inflation, any decline in the rate of inflation would adversely affect our net interest margin on inflation indexed assets funded with such deposits, and any increase in the rate of inflation would increase the net interest margin on such assets. (See “Item 11. Quantitative and Qualitative Disclosures About Market Risk”). The ratio of the average of such demand deposits and average shareholder’s equity to average interest-earning assets was 30.0%, 29.4% and 27.3% for the years ended December 31, 2013, 2012 and 2011, respectively.

 

Interest rate sensitivity

 

Interest rates earned and paid on our assets and liabilities reflect, to a certain degree, inflation, expectations regarding inflation, changes in short term interest rates set by the Central Bank and movements in long term real rates. The Central Bank manages short term interest rates based on its objectives of balancing low inflation and economic growth. Because our liabilities are generally re-priced sooner than our assets, changes in the rate of inflation or short term rates in the economy are reflected in the rates of interest paid by us on our liabilities before such changes are reflected in the rates of interest earned by us on our assets. Therefore, when short term interest rates fall, our net interest margin is positively impacted, but when short term rates increase, our interest margin is negatively affected. At the same time, our net interest margin tends to be adversely affected in the short term by a decrease in inflation rates since generally our UF-denominated assets exceed our UF-denominated liabilities. (See “Item 5. Operating and Financial Review and Prospects—C. Operating Results—Impact of Inflation—Peso-denominated assets and liabilities”). An increase in long term rates has a positive effect on our net interest margin, because our interest earning assets generally have longer terms than our interest bearing liabilities. In addition, because our peso-denominated liabilities have relatively short re-pricing periods, they are generally more responsive to changes in inflation or short term rates than our UF-denominated liabilities. As a result, during periods when current inflation or expected inflation exceeds the previous period’s inflation, customers often switch funds from

 

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UF-denominated deposits to peso-denominated deposits, which generally bear higher interest rates, thereby adversely affecting our net interest margin.

 

As of December 31, 2013, the breakdown of maturities of assets and liabilities is as follows:

 

 

On-Demand

Up to 1 month

Between 1 and
3 months

Between 3 and
12 months

Between 1 and
5 years

More than 5
years

Total

Interest-earning assets:              
Cash and deposits in banks 1,571,810 - - - - - 1,571,810
Cash items in process of collection 604,077 - - - - - 604,077
Trading investments - 10,018 17 - 203,608 73,924 287,567
Investment under resale agreements - - 17,469 - - - 17,469
Financial derivative contracts - 168,785 99,471 225,617 565,329 434,816 1,494,018
Interbank loans 1,224 66,264 56,901 1,060 - - 125,449
Loans and accounts receivables from customers 773,387 2,173,231 1,776,530 3,533,313 6,367,870 6,310,981 20,935,312
Available for sale investments - 228,997 240,018 627,052 275,281 329,645 1,700,993
Total interest-earning assets 2,950,498 2,647,295 2,190,406 4,387,042 7,412,088 7,149,366 26,736,695
Interest-bearing liabilities:              
Deposits and other demand liabilities 5,620,763 - - - - - 5,620,763
Cash items in process of being cleared 276,379 - - - - - 276,379
Obligations under repurchase agreements - 185,140 18,466 5,366 - - 208,972
Time deposits and other time liabilities 104,233 5,351,489 2,333,001 1,743,525 87,380 55,644 9,675,272
Financial derivative contracts - 126,238 89,018 223,031 508,206 345,292 1,291,785
Interbank borrowings 8,199 104,490 216,472 1,201,070 152,146 - 1,682,377
Issued debt instruments - 470,600 688,261 590,027 1,548,733 1,901,037 5,198,658
Other financial liabilities 97,027 568 1,111 2,992 29,685 58,398 189,781
Total interest-bearing liabilities 6,106,601 6,238,525 3,346,329 3,766,011 2,326,150 2,360,371 24,143,987

 

The following table sets forth our average daily balance of liabilities for the years ended December 31, 2013, 2012 and 2011, in each case together with the related average nominal interest rates paid thereon.

 

 

2013

2012

2011

 

Average
Balance

% of Total
Average
Liabilities

Average
Nominal
Rate

Average
Balance

% of Total
Average
Liabilities

Average
Nominal
Rate

Average
Balance

% of Total
Average
Liabilities

Average
Nominal
Rate

  (millions of Ch$, except percentages)
Savings accounts 103,760 0.4% 1.9% 102,420 0.4% 2.5% 103,085 0.4% 3.6%
Time deposits 9,949,401 36.8% 4.5% 9,659,815 38.5% 5.2% 9,107,719 37.7% 4.9%
Central Bank borrowings 221 0.0% 6.3% 4,469 0.0% 5.2% 3,097 0.0% 6.0%
Repurchase agreements 266,883 1.0% 5.6% 369,338 1.5% 4.2% 249,174 1.0% 3.5%
Mortgage finance bonds 102,778 0.4% 8.0% 131,070 0.5% 8.6% 174,224 0.7% 9.2%
Other interest bearing liabilities 6,850,953 25.3% 4.7% 5,927,893 23.6% 5.3% 6,128,052 25.4% 5.2%
Subtotal interest bearing liabilities 17,273,996 63.9% 4.6% 16,195,005 64.5% 5.3% 15,765,351 65.2% 5.1%
                   
Non-interest bearing liabilities                  
Non-interest bearing deposits 4,620,849 17.1%   4,177,432 16.6%   3,575,544 14.8%  

 

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2013

2012

2011

 

Average
Balance

% of Total
Average
Liabilities

Average
Nominal
Rate

Average
Balance

% of Total
Average
Liabilities

Average
Nominal
Rate

Average
Balance

% of Total
Average
Liabilities

Average
Nominal
Rate

  (millions of Ch$, except percentages)
Derivatives 1,467,723 5.4%   1,141,169 4.5%   1,457,638 6.1%  
Other non-interest bearing liabilities 1,325,975 4.9%   1,395,112 5.6%   1,340,699 5.6%  
Shareholders’ equity 2,349,448 8.7%   2,187,716 8.8%   1,994,487 8.3%  
Subtotal non-interest bearing liabilities 9,763,995 36.1%   8,901,429 35.5%   8,368,368 34.8%  
Total liabilities 27,037,991 100.0%   25,096,434 100.0%   24,133,719 100.0%  

 

Foreign exchange fluctuations

 

The Chilean government’s economic policies and any future changes in the value of the Chilean peso against the U.S. dollar could adversely affect our financial condition and results of operations. The Chilean peso has been subject to significant devaluation in the past and may be subject to significant fluctuations in the future. The Central Bank exchange rate depreciated 9.4% in 2013, which led to a pickup in CPI inflation in 2013. See “Item 3. Key Information—A. Selected Financial Data—Exchange Rates.”

 

A significant portion of our assets and liabilities are denominated in foreign currencies, principally the U.S. dollar, and we historically have maintained, and may continue to maintain, material gaps between the balances of such assets and liabilities. Because such assets and liabilities, as well as interest earned or paid on such assets and liabilities, and gains and losses realized upon the sale of such assets, are translated to Chilean pesos in preparing our financial statements, our reported income is affected by changes in the value of the Chilean peso relative to foreign currencies (principally the U.S. dollar).

 

Our current strategy is not to maintain a significant difference between the balances of our assets and liabilities in foreign currencies. In 2013, 2012 and 2011, the Bank’s spot position in foreign currency held more liabilities than assets in foreign currencies, mainly U.S. dollars as a result of an ample supply of U.S.$ deposits from companies that receive export revenues, foreign correspondent bank loans and bonds issued abroad. This difference is usually hedged using forwards and cross-currency swaps. In general, the Bank is not permitted, due to guidelines set by the ALCO, to open a meaningful gap in foreign currency. Therefore, all foreign currency risk is included in the trading portfolio and is measured using VaR. The translation gain or loss over assets and liabilities (excluding derivatives held for trading) is included as foreign exchange transactions in the income statement. The translation and mark-to-market of foreign currency derivatives held for trading is recognized as a gain or loss in the net results from mark-to-market and trading. The composition on our assets and liabilities at December 31, 2013 by foreign currency was as follows:

 

Non-Trading U.S.$ portfolio (in millions of U.S.$)

 

 

 

Assets   Liabilities  
Loans 4,481 Client deposits 2,916
Fixed assets 367 Long-term market funding 6,397
Financial investments 1,484 Short-term market funding 1,758
Derivatives

4,781

Other liabilities

42

Total

11,113

Total

11,113

 

Including the trading portfolio, as of December 31, 2013, the net difference between assets and liabilities in foreign currency was a net liability position of U.S.$2.5 million and the average difference between assets and liabilities in foreign currency in 2013 was a net asset position of U.S.$1.5 million. Both figures include derivatives used to hedge foreign currency risk. Below is a graph that illustrates the net daily foreign currency position in 2013.

 

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We also set an absolute limit on the size of Santander-Chile’s consolidated net foreign currency trading position, which is equivalent to the maximum differential allowed between assets and liabilities in foreign currencies, including hedging of this gap. The limit on the size of the net foreign currency position is determined by the Market Committee and is calculated and monitored by the Market Risk Department. At December 31, 2013, this was equal to U.S.$200 million. This limit in various other currencies is as follows:

 

Currency Limit (in millions of U.S.$)
U.S. dollars 200
Euros 75
Yen 22.5
Real 15
Mexican peso 15
Colombian peso 15
Other European currencies 15
Other Latin American currencies 7.5
Other currencies 3.75
Total Limit 200

 

Liquidity risk management

 

The Financial Management Division receives information from all the business units on the liquidity profile of their financial assets and liabilities, as well as breakdowns of other projected cash flows stemming from future businesses. On the basis of that information, the Financial Management Division maintains a portfolio of liquid short–term assets, comprised mainly of liquid investments, loans and advances to other banks, to make sure the Bank has sufficient liquidity. The business units’ liquidity needs are met through short–term transfers from the Financial Management Division to cover any short–term fluctuations and long–term financing to address all the structural liquidity requirements.

 

The Bank monitors its liquidity position every day, determining the future flows of its outlays and revenues. In addition, stress tests are performed at the close of each month, for which a variety of scenarios encompassing both normal market conditions and conditions of market fluctuation are used. The liquidity policy and procedures are subject to review and approval by the Bank’s Board. Periodic reports are generated by the Market Risk Department, providing a breakdown of the liquidity position of the Bank and its subsidiaries, including any exceptions and the corrective measures adopted, which are regularly submitted to the ALCO for review.

 

The Bank relies on customer (retail) and institutional deposits, obligations to banks, debt instruments, and time deposits as its main sources of funding. Although most obligations to banks, debt instruments and time deposits mature in over a year, customer (retail) and institutional deposits tend to have shorter maturities and a large proportion of them are payable within 90 days. The short–term nature of these deposits increases the Bank’s liquidity risk, and hence, the Bank actively manages this risk by continual supervision of the market trends and price management.

 

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Liquidity risk management seeks to ensure that, even under adverse conditions, we have access to the funds necessary to cover client needs, maturing liabilities and capital requirements. Liquidity risk arises in the general funding for our financing, trading and investment activities. It includes the risk of unexpected increases in the cost of funding the portfolio of assets at appropriate maturities and rates, the risk of being unable to liquidate a position in a timely manner at a reasonable price and the risk that we will be required to repay liabilities earlier than anticipated. The following table sets forth the balance of our liquidity portfolio managed by our Financial Management Division in the manner in which it is presented to the Asset and Liability Committee (ALCO) and the Board. The ALCO has determined that our liquidity portfolio must be comprised of cash plus assets that can be readily convertible into cash either through the Chilean Central Bank window, overnight deposits or instruments or the local secondary market. The management of the Bank’s liquidity portfolio is performed by the Financial Management Division under rules determined by the ALCO.

 

 

December 31,
2013

December 31,
2012

  Ch$ million
Balance as of (1):    
Financial investments for trading 287,567 338,287
Available for sale investments 1,700,993 1,826,158
Encumbered assets (net) (2) (71,896) (151,620)
Net cash (3) 248,073 (195)
Net interbank deposits (4) 984,666 875,537
Total liquidity portfolio 3,149,403 2,888,167
     

 

 

December 31,
2013

December 31,
2012

  Ch$ million
Average balance as of:    
Financial investments for trading 412,012 488,367
Available for sale investments 1,706,631 2,008,324
Encumbered assets (net) (2) (100,021) (72,399)
Net cash (3) 29,812 89,849
Net interbank deposits (4) 858,699 501,561
Total liquidity portfolio 2,907,134 3,015,702

 

 

(1)The figures used by the Financial Management Division to calculate liquidity portfolio are prepared in accordance with the Bank’s local Chilean Bank GAAP financial statements.

 

(2)Assets encumbered through repurchase agreements are deducted from the liquidity portfolio

 

(3)Cash minus reserve requirements

 

(4)Includes overnight deposits in the Central Bank, domestic banks and foreign banks

 

The Bank must also comply with regulatory limits imposed by the SBIF and the Central Bank that are the following:

 

·The sum of the liabilities with a maturity of less than 30 days may not exceed the sum of the assets with a maturity of less than 30 days by more than an amount greater than our capital. This limit must be calculated in local currency and foreign currencies together as one gap. At December 31, 2013 the percentage of (i) our liabilities with a maturity of less than 30 days in excess of our assets with a maturity of less than 30 days to (ii) our capital and reserves was 30%.

 

·The sum of the liabilities in foreign currency with a maturity of less than 30 days may not exceed the sum of the assets in foreign currency with a maturity of less than 30 days by more than an amount greater than our capital. At December 31, 2013 the percentage of (i) our liabilities with a maturity of less than 30 days in foreign currency in excess of our assets in foreign currency with a maturity of less than 30 days to (ii) our capital and reserves was 16%.

 

·The sum of the liabilities with a maturity of less than 90 days may not exceed the sum of the assets with a maturity of less than 90 days by more than 2 times our capital. This limit must be calculated in local

 

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currency and foreign currencies together as one gap. At December 31, 2013 the percentage of (i) our liabilities with a maturity of less than 90 days in excess of our assets with a maturity of less than 90 days to (ii) our capital and reserves was -22%.

 

Market risk management

 

The Bank’s internal management of market risk is based chiefly on the procedures and standards of Santander Spain, which are in turn based on analysis of management in three principal components:

 

·trading portfolio;

 

·local financial management portfolio; and

 

·foreign financial management portfolio.

 

The trading portfolio is comprised chiefly of investments valued at fair market value and free of any restriction on their immediate sale, which are often bought and sold by the Bank with the intention of selling them in the short term to benefit from short–term price fluctuations. The trading portfolio also includes the Bank’s exposure to foreign currency. The financial management portfolios include all the financial investments not considered to be part of trading portfolio.

 

Market risk – management of trading portfolio

 

The Bank applies VaR methodologies to measure the market risk of its trading portfolio. The Bank has a consolidated commercial position comprised of fixed–income investments and foreign currency trading. This portfolio is comprised mostly of Central Bank of Chile bonds, mortgage bonds, locally issued, low–risk corporate bonds and foreign currencies, mainly US dollars. At the end of each year, the trading portfolio included no stock portfolio investments.

 

For the Bank, the VaR estimate is made under the historical simulation methodology, which consists of observing the behavior of the profits and losses that would have occurred in the current portfolio if the market conditions for a given historical period had been in force, in order to infer the maximum loss on the basis of that information, with as given degree of confidence. The methodology has the advantage of precisely reflecting the historical distribution of the market variables and not requiring any assumptions regarding the distribution of specific probabilities. All the VaR measures are intended to determine the distribution function for a change in the value of a given portfolio, and once that distribution is known, to calculate the percentile related to the necessary degree of confidence, which will be equal to the value at risk by virtue of those parameters. As calculated by the Bank, the VaR is an estimate of the maximum expected loss of market value for a given portfolio over a 1–day horizon, with a 99.00% confidence level. It is the maximum 1–day loss that the Bank could expect to experience in a given portfolio, with a 99.00% confidence level. In other words, it is the loss that the Bank would expect to experience only 1.0% of the time. The VaR provides a single estimate of market risk which is not comparable from one market risk to another. Returns are calculated through the use of a 2–year time window or at least 520 data points obtained since the last reference date for calculation of the VaR going backward in time.

 

We do not calculate three separate VaRs. We calculate a single VaR for the entire trading portfolio, which in addition is segregated by risk type. The VaR software performs a historical simulation and calculates a Profit and Loss Statement (P&L) for 520 data points (days) for each risk factor (fixed income, foreign currency and variable income.) The P&L of each risk factor is added together and a consolidated VaR is calculated with 520 points or days of data. At the same time a VaR is calculated for each risk factor based on the individual P&L calculated for each individual risk factor . Furthermore, a weighted VaR is calculated in the manner described above, but which gives a greater weighting to the 30 most recent data points. The larger of the two VaRs is the one that is reported. In 2013, 2012 and 2011, we used the same VaR model and there has been no change in methodology or assumptions for subsequent periods.

 

The Bank uses the VaR estimates to provide a warning when the statistically estimated incurred losses in its trading portfolio would exceed prudent levels, and hence, there are certain predetermined limits.

 

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Limitations of the VaR model

 

When applying a calculation methodology, no assumptions are made regarding the probability distribution of the changes in the risk factors; the historically observed changes are used for the risk factors on which each position in the portfolio will be valued.

 

It is necessary to define a valuation function fj(xi) for each instrument j, preferably the same one used to calculate the market value and income of the daily position. This valuation function will be applied in each scenario to generate simulated prices for all the instruments in each scenario.

 

In addition, the VaR methodology is subject to the following limitations:

 

·Changes in market rates and prices may not be independent and identically distributed random variables, and may not have a normal distribution; In particular, the assumption of normal distribution may underestimate the probability of extreme market movements;

 

·The historical data used by the Bank may not provide the best estimate of the joint distribution of changes in the risk factors in the future, and any modification of the data may be inadequate; In particular, the use of historical data may fail to capture the risk of potential extreme and adverse market fluctuations, regardless of the time period used;

 

·A 1–day time horizon may not fully capture the market risk positions which cannot be liquidated or covered in a single day; It would not be possible to liquidate or cover all the positions in a single day;

 

·The VaR is calculated at the close of business, but trading positions may change substantially in the course of the trading day;

 

·The use of a 99% degree of confidence does not take account of, or make any statement about, the losses that could occur outside of that degree of confidence; and

 

·A model such as the VaR does not capture all the complex effects of the risk factors over the value of the positions or portfolios, and accordingly, it could underestimate potential losses.

 

At no time in 2013, 2012 and 2011 did the Bank exceed the VaR limits in respect of the three components which comprise the trading portfolio: fixed–income investments, variable–income investments and foreign currency investments. We perform back-testing daily and generally find that trading losses exceed our VaR estimate approximately one out of every 100 trading days. At the same time, we set a limit to the maximum VaR that we are willing to accept over our trading portfolio. In 2013, the Bank remained within the maximum limit it had set for VaR, including those instances in which the actual VaR exceeded the estimate.

 

The high, low, and average levels for each component and each year below were as follows:

 

Consolidated

2013

2012

2011

  (in millions of U.S.$)
VaR:      
High 3.48 4.62 11.02
Low 1.06 0.96 2.39
Average 1.72 2.33 6.07
       
Fixed–income investments:      
High 2.39 4.99 11.18
Low 0.97 0.95 2.54
Average 1.57 2.24 6.09
       
Variable–income investments:      
High 0.19 0.07 0.23
Low 0.00 0.00 0.00
Average 0.00 0.00 0.07

 

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Consolidated

2013

2012

2011

  (in millions of U.S.$)
       
Foreign currency investments:      
High 3.20 3.23 3.87
Low 0.06 0.03 0.09
Average 0.69 0.66 0.9

 

Market risk – local and foreign financial management

 

The Bank’s financial management portfolio includes most of the Bank’s non–trading assets and liabilities, including the credit/loan portfolio. For these portfolios, investment and financing decisions are strongly influenced by the Bank’s commercial strategies.

 

The Bank uses a sensitivity analysis to measure the market risk of local and foreign currency (not included in the trading portfolio). The Bank performs a simulation of scenarios, which will be calculated as the difference between the present value of the flows in the chosen scenario (a curve with a parallel movement of 100 bp in all its segments) and their value in the base scenario (current market). All the inflation–indexed local currency (UF) positions are adjusted by a sensitivity factor of 0.57, which represents a 57 basis point change in the rate curve for the real rates and a 100 basis point change for the nominal rates. The same scenario is performed for the net foreign currency positions and the interest rates in US dollars. The Bank has also established limits in regard to the maximum loss which these interest rate movements could impose on the capital and net financial income budgeted for the year.

 

To determine the consolidated limit, the foreign currency limit is added to the local currency limit for both the net financial income loss limit and the loss limit over capital and reserves using the following formula:

 

Consolidated limit = Square root of a2 + b2 + 2ab

 

a: limit in local currency.

 

b: limit in foreign currency.

 

Since correlation is assumed to be 0. 2ab = 0.

 

Limitations of the sensitivity models

 

The most important assumption is the use of a 100 basis point change in the yield curve (57 basis points for the real rates). The Bank uses a 100 basis point change because sudden changes of that magnitude are considered realistic. The Santander Spain Global Risk Department has established comparable limits by country, to be able to compare, monitor and consolidate the market risk by country in a realistic and orderly way. In addition, the sensitivity simulation methodology should be interpreted with consideration for the following limitations:

 

·The simulation of scenarios assumes that the volumes remain in the Bank’s Consolidated General Balance Sheet and are always renewed at maturity, thereby omitting the fact that certain credit risk and prepayment considerations may affect the maturity of certain positions.

 

·This model assumes an identical change along the entire length of the yield curve and takes no account of the different movements for different maturities.

 

·The model takes no account of the sensitivity of volumes which results from interest rate changes.

 

·The limits to losses of budgeted financial income are calculated on the basis of the financial income foreseen for the year, which may not be actually earned, meaning that the real percentage of financial income at risk may be higher than the expected one.

 

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Market Risk – Financial management portfolio – December 31, 2013, 2012 and 2011

 

 

2013

2012

2011

 

Effect on net
interest
income

Effect on
equity

Effect on net
interest
income

Effect on
equity

Effect on net
interest
income

 Effect on
equity

Financial management portfolio – local currency (in millions of Ch$)            
Loss limit 35,500 167,530 37,300 167,530 22,380 167,530
High 28,923 86,196 26,233 100,175 19,823 107,745
Low 21,129 69,729 13,885 85,546 590 71,805
Average 25,124 77,849 20,054 92,312 9,053 93,328
             
Financial management portfolio – foreign currency (in millions of U.S.$)            
Loss limit 30.0 30.0 40.0 44.0 44.0 44.0
High 17.2 26.0 24.3 14.7 22.8 16.0
Low 2.1 2.3 3.7 4.5 3.0 1.2
Average 10.2 18.6 12.8 11.7 14.1 7.8
             
Financial management portfolio – consolidated (in millions of Ch$)            
Loss limit 35,500 167,530 39,200 167,530 37,300 167,530
High 28,958 86,212 26,437 100,201 21,149 107,845
Low 21,204 69,787 17,037 85,566 7,032 71,863
Average 25,146 77,891 21,165 92,457 13,004 93,417

 

Market risk –Regulatory method

 

The following table illustrates our market risk exposure according to the Chilean regulatory method, as of December 31, 2013. This information is sent to the SBIF on a quarterly basis. Our maximum exposure to long-term interest rate fluctuations is set at 35% of regulatory capital and is approved by the board of directors.

 

Regulatory Market Risk

As of December 31, 2013

  (Ch$ million)
Market risk of trading portfolio (EMR)  
Interest rate risk of trading portfolio 90,095
Foreign currency risk of trading portfolio 4,635
Risk from interest rate options 80,236
Risk from foreign currency options 39
Total market risk of trading portfolio 175,005
10% x Risk-weighted assets 2,227,256
Subtotal 2,402,261
Limit = Regulatory Capital 2,828,488
Available margin 426,227
   
Non-trading portfolio market risk  
Short-term interest rate risk 78,126
Inflation risk 82,091
Long-term interest rate risk 545,263
Total market risk of non-trading portfolio 705,480

 

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Regulatory Market Risk

As of December 31, 2013

  (Ch$ million)
   
Regulatory limit of exposure to short-term interest rate and inflation risk  
Short-term exposure to interest rate risk 78,126
Exposure to inflation risk 82,091
Limit: 20% of (net interest income + net fee income sensitive to interest rates) 213,883
Available margin 53,666
   
Regulatory limit of exposure to long-term interest rate risk  
Long-term exposure to interest rate risk 545,263
35% of regulatory capital 989,971
Available margin 444,708

 

Derivative activities

 

At December 31, 2013, 2012 and 2011, derivatives are valued at market price on the balance sheet and the net unrealized gain (loss) on derivatives is classified as a separate line item on the income statement. Notional amounts are not recorded on the balance sheet. Banks must mark to market derivatives. A derivative financial instrument held for trading purposes must be marked to market and the unrealized gain or loss recognized in the income statement. The SBIF recognizes three kinds of hedge accounting: (i) cash flow hedges, (ii) fair value hedges and (iii) hedging of foreign investments.

 

·When a cash flow hedge exists, the fair value movements on the part of the hedging instrument that is effective are recognized in equity. Any ineffective portion of the fair value movement on the hedging instrument is recognized in the income statement.

 

·When a fair value hedge exists, the fair value movements on the hedging instrument and the corresponding fair value movements on the hedged item are recognized in the income statement. Hedged items in the balance sheet are presented at their market value.

 

·When a hedge of foreign investment exposure exists (i.e. investment in a foreign branch), the fair value movements on the part of the hedging instrument that is effective are recognized in equity. Any ineffective portion of the fair value movement on the hedging instrument is recognized in the income statement.

 

We classify some of our derivative financial instruments as being held for trading, due to the guidelines from the SBIF. However, substantially all of our derivatives are not actually used for speculative purposes or trading. We use derivatives to hedge our exposure to foreign exchange, interest rate and inflation risks. We had the following derivative financial instruments portfolio as of December 31, 2013, 2012 and 2011:

 

 

As of December 31, 2013

 

Notional amounts

Fair Value

 

Within 3
months

After 3
months but
within one
year

After one year

Assets

Liabilities

  (Ch$ million)
Fair value hedge derivative instruments          
Currency forwards - - - - -
Interest rate swaps - 55,000 375,599 9,951 1,009
Cross currency swaps - 233,824 899,293 63,528 1,736
Call currency options - - - - -
Call interest rate options - - - - -
Put currency options - - - - -
Put interest rate options - - - - -
Interest rate future - - - - -
Other Derivatives - - - - -
           
Subtotal - 288,824 1,274,892 73,479 2,745

 

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As of December 31, 2013

 

Notional amounts

Fair Value

 

Within 3
months

After 3
months but
within one
year

After one year

Assets

Liabilities

  (Ch$ million)
           
Cash Flow hedge derivative instruments          
Currency forwards - - - - -
Interest rate swaps - - - - -
Cross currency swaps 522,451 937,529 661,676 60,453 13,908
Call currency options - - - - -
Call interest rate options - - - - -
Put currency options - - - - -
Put interest rate options - - - - -
Interest rate future - - - - -
Other Derivatives - - - - -
           
Subtotal 522,451 937,529 661,676 60,453 13,908
           
Derivative instruments for trading          
Currency forwards 14,972,304 9,801,554 1,749,378 198,130 188,340
Interest rate swaps 4,526,349 11,332,697 25,005,852 241,528 242,563
Cross currency swaps 1,634,855 3,927,402 14,246,746 915,099 840,718
Call currency options 443,944 42,805 5,557 1,327 2,398
Call interest rate options - 7,031 - - -
Put currency options 428,638 38,450 2,936 3,831 1,108
Put interest rate options - - - - -
Interest rate future - - - - -
Other Derivatives 54,777 - - 171 5
           
Subtotal 22,060,867 25,149,939 41,010,469 1,360,086 1,275,132
           
Total 22,583,318 26,376,292 42,947,037 1,494,018 1,291,785

 

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As of December 31, 2012

 

Notional amounts

Fair Value

 

Within 3
months

After 3
months but
within one
year

After one year

Assets

Liabilities

  (Ch$ million)
Fair value hedge derivative instruments          
Currency forwards
Interest rate swaps 95,200 397,092 395,471 12,647 4,054
Cross currency swaps 25,396 14,975 671,942 12,716 4,361
Call currency options
Call interest rate options
Put currency options
Put interest rate options
Interest rate future
Other Derivatives
           
Subtotal 120,596 412,067 1,067,413 25,363 8,415
           
Cash Flow hedge derivative instruments          
Currency forwards 13,704 298
Interest rate swaps
Cross currency swaps 268,693 666,668 689,045 1,851 52,589
Call currency options
Call interest rate options
Put currency options
Put interest rate options
Interest rate future
Other Derivatives
           
Subtotal 282,397 666,668 689,045 1,851 52,887
           
Derivative instruments for trading          
Currency forwards 17,560,012 7,109,216 563,301 159,624 187,304
Interest rate swaps 4,578,678 9,882,478 13,752,690 204,800 230,380
Cross currency swaps 1,126,961 3,215,654 11,639,636 899,174 665,100
Call currency options 413,452 8,032 567 1,485
Call interest rate options 3,917 14,458 12,481 24 20
Put currency options 402,234 1,928 1,777 516
Put interest rate options
Interest rate future
Other Derivatives 19,415 32 54
           
Subtotal 24,104,669 20,231,766 25,968,108 1,265,998 1,084,859
           
Total 24,507,662 21,310,501 27,724,566 1,293,212 1,146,161

 

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As of December 31, 2011

 

Notional amounts

Fair Value

 

Within 3
months

After 3
months but
within one
year

After one year

Assets

Liabilities

  (Ch$ million)
Fair value hedge derivative instruments          
Currency forwards
Interest rate swaps 368,885 444,845 22,374 35
Cross currency swaps 30,989 277,469 20,498 869
Call currency options
Call interest rate options
Put currency options
Put interest rate options
Interest rate future
Other Derivatives
           
Subtotal 30,989 368,885 722,314 42,872 904
           
Cash Flow hedge derivative instruments          
Currency forwards
Interest rate swaps
Cross currency swaps 284,875 1,234,882 394,050 94,544 713
Call currency options
Call interest rate options
Put currency options
Put interest rate options
Interest rate future
Other Derivatives
           
Subtotal 284,875 1,234,882 394,050 94,544 713
           
Derivative instruments for trading          
Currency forwards 14,305,612 8,473,390 604,935 264,574 217,022
Interest rate swaps 5,527,118 11,459,132 13,716,043 265,084 302,327
Cross currency swaps 1,405,419 2,511,430 10,688,479 934,045 769,203
Call currency options 36,180 23,502 740 560
Call interest rate options 5,855 18,773 29,672 68 256
Put currency options 14,416 17,503 750 1,017
Put interest rate options
Interest rate future
Other Derivatives 102,084 1,694 219 400
           
Subtotal 21,396,684 22,505,424 25,039,129 1,464,480 1,290,785
           
Total 21,712,548 24,109,191 26,155,493 1,601,896 1,292,402

 

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Other subsidiaries

 

For VaR measurements and scenario simulations, our consolidated trading and consolidated non-trading portfolios do not consolidate the asset liability structure of the following subsidiaries:

 

·Santander S.A. Corredores de Bolsa

 

·Santander S.A. Sociedad Securitizadora

 

·Santander Corredores de Seguros Ltda.

 

·Santander Servicios de Recaudación y Pagos Ltda.

 

The balance sheets of these subsidiaries are mainly comprised of non-sensitive assets and liabilities, fixed assets and capital and in total only represent 0.7% of our total consolidated assets.

 

ITEM 12. DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

 

A.Debt Securities

 

Not applicable.

 

B.Warrants and Right

 

Not applicable.

 

C.Other Securities

 

Not applicable.

 

D.American Depositary Shares

 

Our Depositary is JPMorgan Chase Bank, N.A., with its principal executive office located at 270 Park Avenue, New York, NY 10017-2070.

 

Each ADS represents the right to receive 400 shares of Common Stock without par value.

 

·Fees charged to investors as outlined in the deposit agreement are the following:

 

Category of Service Depositary Actions Associated Fee
     
(a) Depositing or substituting the underlying shares

Each person to whom ADSs are issued, including against deposits of shares, in respect of share distributions, rights and other distributions,1 pursuant to a stock dividend or stock split declared by the Bank, pursuant to a merger, exchange of securities or other transaction or event affecting the ADSs.

 

$5.00 for each 100 ADSs (or portion thereof) delivered or surrendered.
(b) Receiving or distributing dividends Distribution of dividends. $0.02 per ADS.
(c) Selling or Exercising Rights Distribution or sale of securities An amount equal to the fee for the execution and delivery of ADSs which would have been charged as a result of the deposit of such securities.
(d) Transferring an ADR Transfer of ADRs. $1.50 per ADR.

 

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(e) Withdrawing an underlying security Acceptance of ADRs surrendered for withdrawal of deposited securities. $5.00 for each 100 ADSs (or portion thereof) evidenced by the ADRs surrendered.
(f) Expenses of the Depositary

Expenses incurred on behalf of holders in connection with:

 

i) Stock transfer or other taxes and other governmental charges (including any penalties and/or interest).

ii) Cable, telex and facsimile transmission and delivery.

iii) Expenses of the Depositary in connection with the conversion of foreign currency into US dollars (which are paid out of such foreign currency).

iv) Such fees and expenses as are incurred by the Depositary (including without limitation expenses incurred on behalf of holders in connection with compliance with foreign exchange control regulations or any law or regulation relating to foreign investment) in delivery of deposited securities or otherwise in connection with the Depositary’s or its Custodian’s compliance with applicable law, rule or regulation.

Expenses payable at the sole discretion of the depositary.

 

1 The Depositary may sell (by public or private sale) sufficient securities and property received in respect of such share distributions, rights and other distributions prior to such deposit to cover such charge.

 

Direct and Indirect Payments

 

The Depositary, has agreed to reimburse certain of our reasonable expenses related to our ADR program and incurred by us in connection with the program. Under certain circumstances, including termination of the program, we are required to repay to the Depositary amounts reimbursed in prior periods.

 

The reimbursements include direct payments (legal and accounting fees incurred in connection with preparation of Form 20-F and ongoing SEC compliance and listing requirements, listing fees, investor relations expenses, advertising and public relations expenses and fees payable to service providers for the distribution of hard copy materials to beneficial ADR holders in the Depositary Trust Company, such as information related to shareholders’ meetings and related voting instruction cards); and indirect payments (third-party expenses paid directly and fees waived).

 

In 2013, the Depositary made direct payments and reimbursements to us in the gross amount of U.S.$821,921 for expenses related to investor relations of which 30% was withheld for tax purposes in the U.S.

 

PART II

 

ITEM 13. DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES

 

Not applicable.

 

ITEM 14. MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS

 

Not applicable.

 

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ITEM 15. CONTROLS AND PROCEDURES

 

Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures

 

As of December 31, 2013, the Bank, under the supervision and with the participation of the Bank’s management, including its Disclosure Committee, the Chief Executive Officer, the Chief Financial Officer and the Financial Controller, performed an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act). There are, as described below, inherent limitations to the effectiveness of any control system, including disclosure controls and procedures. Accordingly, even effective disclosure controls and procedures can provide only reasonable assurance of achieving their control objectives.

 

Based on such evaluation, the Bank’s Disclosure Committee, the Chief Executive Officer, the Chief Financial Officer and the Financial Controller concluded that the Bank’s disclosure controls and procedures were effective in ensuring that information relating to the Bank, including its consolidated subsidiaries, required to be disclosed in the reports it files under the Exchange Act is (1) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and (2) accumulated and communicated to the management, including its Disclosure Committee and principal financial officers as appropriate to allow timely decisions regarding required disclosure.

 

Management’s Report on Internal Control Over Financial Reporting

 

The Bank’s management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rule 13a-15(f) under the Exchange Act. The Bank’s internal control over financial reporting is a process designed by, or under the supervision of, the Bank’s principal executive and principal financial officers and effected by the Bank’s board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with IFRS-IASB and includes those policies and procedures that:

 

·pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the Bank;

 

·provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with IFRS-IASB, and that our receipts and expenditures are being made only in accordance with authorizations of the Bank’s management and directors; and

 

·provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of our assets that could have a material effect on the financial statements.

 

Because of its inherent limitations, internal control over financial reporting, no matter how well designed may not prevent or detect misstatements, due to the possibility that a control can be circumvented or overridden or that misstatements due to error or fraud may occur that are not detected. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

 

Under the supervision and with the participation of the Bank’s management, including the Disclosure Committee, the Chief Executive Officer, the Chief Financial Officer and the Financial Controller, we conducted an evaluation of the effectiveness of our internal control over financial reporting based on the criteria established in Internal Control—Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”).

 

Based on this assessment, our management concluded that, as of December 31, 2013, our internal control over financial reporting was effective based on those criteria.

 

Our internal control over financial reporting as of December 31, 2013 has been audited by an independent registered public accounting firm, as stated in its report, which follows below.

 

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Changes in Internal Control Over Financial Reporting

 

There has been no change in the Bank’s internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the period covered by this Annual Report that has materially affected, or is reasonably likely to materially affect, internal control over financial reporting.

 

Report of Independent Registered Public Accounting Firm

 

To the Board of Directors and Shareholders of

  Banco Santander Chile

 

We have audited the internal control over financial reporting of Banco Santander Chile and subsidiaries (the “Bank”) as of December 31, 2013, based on criteria established in Internal Control-Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission. The Bank’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Bank’s internal control over financial reporting based on our audit.

 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States of America). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

 

A company’s internal control over financial reporting is a process designed by, or under the supervision of, the company’s principal executive and principal financial officers, or persons performing similar functions, and effected by the company’s board of directors, management, and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

 

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Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

 

In our opinion, the Bank maintained, in all material respects, effective internal control over financial reporting as of December 31, 2013, based on the criteria established in Internal Control-Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States of America), the consolidated financial statements as of and for the year ended December 31, 2013 of the Bank and our report dated April 30, 2014 expressed an unqualified opinion on those financial statements and included an explanatory paragraph regarding the translation of Chilean peso amounts into U.S. dollar amounts in conformity with the basis stated in Note 1e. and that such U.S. dollar amounts are presented solely for the convenience of readers in the United States of America.

 

/s/ Deloitte

 

April 30, 2014

Santiago, Chile

  

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ITEM 16. [RESERVED]

 

ITEM 16A. AUDIT COMMITTEE FINANCIAL EXPERT

 

Our Board of Directors has determined that one of the members of our Audit Committee, Víctor Arbulú Crousillat, meets the requirements of an “audit committee financial expert” in accordance with SEC rules and regulations, in that he has an understanding of IFRS-IASB and financial statements, the ability to assess the general application of IFRS-IASB in connection with the accounting for estimates, accruals and reserves, experience analyzing and evaluating financial statements that present a breadth and level of complexity of accounting issues that are generally comparable to the breadth and complexity of issues that can reasonably be expected to be raised by our consolidated financial statements, an understanding of internal controls over financial reporting, and an understanding of audit committee functions. All four members of our Audit Committee have experience overseeing and assessing the performance of Santander-Chile and its consolidated subsidiaries and our external auditors with respect to the preparation, auditing and evaluation of our consolidated financial statements.

 

All four members of our Audit Committee are considered to be independent according to applicable NYSE criteria. Víctor Arbulú Crousillat is relying on the exemption provided by Rule 10A-3(b)(1)(iv)(B), which allows an otherwise independent director to serve on both the audit committee of the issuer and the Board of Directors of an affiliate.

 

ITEM 16B. CODE OF ETHICS

 

The Bank has adopted a code of ethics that is applicable to all of the Bank’s employees and a copy is included as an exhibit hereto. We will provide to any person without charge, upon request, a copy of our code of ethics. Please email rmorenoh@santander.cl to request a copy. Our code of ethics is available on our website, which does not form part of this Annual Report on Form 20-F, at www.santander.cl under the heading “Información Corporativa”.

 

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ITEM 16C. PRINCIPAL ACCOUNTANT FEES AND SERVICES

 

Amounts paid to the auditors for statutory audit and other services were as follows:

 

 

2013

2012

  (in millions of Ch$)
Audit Fees    
- Statutory audit 478 494
- Audit-related regulatory reporting

256

255

Tax Fees    
- Compliance
- Advisory Services

34

67

All Other Fees

657

219

Total

1,425

1,035

 

Statutory audit: Consists of fees billed for professional services rendered in connection with the audit of our consolidated financial statements that are provided by Deloitte Auditores y Consultores Limitada in connection with statutory and regulatory filings or engagements, and attest services.

 

Audit-related regulatory reporting: Consists of fees billed for assurance and related services that were specifically related to the performance of the audit and review of our filings under the Securities Act.

 

Tax fees: Consist of fees billed for related services that were specifically related to tax related matters such as assuring the Bank was in compliance with tax laws and other tax advisory services.

 

Other fees: Consist of fees related to preparing various forms and prospectuses.

 

Auditors are pre-approved by the Audit Committee. The selection of external auditors is subject to approval by shareholders at the Annual Shareholders’ Meeting. All proposed payments have been presented to our Audit Committee, which has determined that they are reasonable and consistent with internal policies.

 

ITEM 16D. EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES

 

Not applicable.

 

ITEM 16E. PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS

 

In 2013, neither Santander-Chile nor any of its affiliates purchased any of Santander-Chile’s equity securities.

 

ITEM 16F. CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT

 

Not applicable.

 

ITEM 16G. CORPORATE GOVERNANCE

 

Summary Comparison of Corporate Governance Standards and NYSE Listed Company Standards

 

Our corporate governance standards, dictated by Chilean corporate law, differ from the standards followed by U.S. companies under the New York Stock Exchange (NYSE) listing standards in a number of ways. Consequently, you will not have the same protections afforded to shareholders of companies that are subject to all NYSE corporate governance requirements. The following is a non-exhaustive summary of a few key differences:

 

·Whether a company’s executive officers may serve as its directors – the NYSE standards do not prohibit a U.S. company’s executive officer from also serving as a director, whereas our corporate governance standards prohibits this.

 

·Whether the shareholders must be given an opportunity to vote on equity-compensation plans – the NYSE standards require that shareholders be allowed to vote on all equity compensation plans of a U.S. company,

 

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whereas our corporate governance standards only require that shareholders be allowed to vote on director compensation.

 

·The adoption and disclosure of corporate governance guidelines – the NYSE standards require all U.S. companies listed on the NYSE to adopt the NYSE corporate governance guidelines, whereas we follow the corporate governance guidelines established under Chilean law.

 

As more than 50% of our voting power is held by another company, Santander Spain, we would be permitted to elect for certain exemptions under NYSE corporate governance standards if we were a U.S. company. Specifically, as a U.S. company, we could elect to be exempted from the requirements (i) that we have a majority of independent directors (as defined by the NYSE), (ii) that we have a nominating/corporate governance committee meeting certain conditions, and (iii) that we have a compensation committee meeting certain requirements. Because we would not be required to follow these standards if we were a U.S. company, we have not summarized the differences, if any, between these provisions and our own corporate governance procedures.

 

Summary of Corporate Governance Standards

 

Santander-Chile has adopted diverse measures to promote good corporate governance. Among the measures adopted are:

 

·Board of Directors mainly composed of professionals not related to Santander Spain, our parent company.

 

·Active participation of Directors in main committees of the Bank.

 

·All personnel must subscribe to a code of ethics and good conduct. Those who interact directly with the capital markets must also subscribe to an additional code of conduct.

 

·Segregation of functions in order to assure adequate management of risks. Commercial areas separated from back office areas. Risk management independent of commercial areas. Main credit decisions taken in committees.

 

·Internal Auditing Area clearly independent from the Administration.

 

·The Bank also has an Internal Compliance Division that oversees the fulfillment of the Bank’s codes of conduct.

 

Santander-Chile has a commitment to transparency. This includes:

 

·Equal treatment for all shareholders: one share equals to one vote.

 

·Monthly publication of the Bank’s results by the SBIF.

 

·Quarterly report of a detailed analysis of Bank results published by us at least 30 days after the close of each interim quarter and 40 days after close of the full year.

 

·Quarterly conference call open to the public.

 

·All information relevant to the public available immediately on the web page www.santander.cl.

 

·Ample and periodic coverage of the Bank by international and local stock analysts.

 

·The Bank has five credit risk ratings by five independent rating agencies, domestic and international.

 

In addition, our corporate governance practices reflect the Santander Spain corporate governance framework described below.

 

In December 2012, primarily in response to the requirements of the European Banking Authority, our controlling shareholder, Santander Spain, adopted a corporate governance framework (Marco de Gobierno Interno del Grupo Santander). The purpose of the framework is to organize and standardize the corporate governance

 

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practices of Santander Spain and its most significant subsidiaries, including us, in order to enhance the ability of Santander Spain to manage the risks arising from its operations around the world.

 

The three pillars of the framework are (i) an organizational model based on functions subject to internal governance, (ii) terms of reference according to which Santander Spain exercises control and oversight over its subsidiaries and participates in specific decisions at the subsidiary level and (iii) corporate models establishing common guidelines for the management and control of Santander Spain’s subsidiaries, subject to local autonomy considerations. In general, the framework purports to implement organizational and procedural changes rather than mandating particular substantive outcomes. However, in some cases, and subject to the limitations set forth in the framework, the framework states that Santander Spain may require that its subsidiaries make substantive changes or take specific actions. The framework enables Santander Spain to participate in the decision-making processes of its subsidiaries by requiring its approval of certain decisions that may have a significant impact on the Santander Group as a whole due to their significance or potential risk, such as decisions relating to mergers and acquisitions, capital structure, dividends and risk appetite, among other things. The framework also requires that a single person at each subsidiary be in charge of each function subject to internal governance and gives Santander Spain the authority to participate in the appointment, evaluation and compensation of each such person.

 

By its own terms, the framework as a whole is premised on the legal and financial autonomy of the subsidiaries and does not empower Santander Spain to supplant its subsidiaries’ decision-making processes. Moreover, each of the three pillars of the framework is explicitly made subject to local legal requirements. Our Board of Directors approved the adoption of this corporate governance framework in April 2013, subject to certain overarching principles:

 

·the precedence of applicable laws and regulations and orders of competent authorities over the framework to the extent they are in conflict; and

 

·the disclosure of the adoption of the corporate governance framework to the public and to our employees and subsidiaries.

 

As a result of the precedence given to local legal requirements in the framework itself and in our Board of Directors’ adopting resolutions, we do not expect that the adoption of the corporate governance framework will affect our ability to comply with applicable corporate governance regulations, including SEC and NYSE rules applicable to foreign private issuers. For example, although one provision of the framework states that we must obtain Santander Spain’s approval for our audit plan and that Santander Spain may request additional audits at its discretion, to the extent that this provision of the framework would prevent our audit committee from fulfilling any of the requirements of applicable SEC or NYSE rules (including, for example, the audit committee’s obligation to be directly responsible for the appointment, compensation, retention and oversight of the work of any registered public accounting firm engaged for the purpose of preparing an audit report), we understand that this provision would be limited so as not to conflict with such requirements due to the precedence given to local legal requirements in the framework and our adopting resolutions. Similarly, we understand that the authorities given to Santander Spain under the framework to approve certain decisions by us and to approve the compensation of certain persons in charge of functions subject to internal governance are limited by the framework and the adopting resolutions so as not to limit the ability of members of our audit committee to make independent decisions or take independent actions as required by the audit committee independence requirements of applicable SEC and NYSE rules.

 

ITEM 16H. MINE SAFETY DISCLOSURE

 

Not applicable.

 

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PART III

 

ITEM 17. FINANCIAL STATEMENTS

 

We have responded to Item 18 in lieu of this Item.

 

ITEM 18. FINANCIAL STATEMENTS

 

Reference is made to Item 19 for a list of all financial statements filed as part of this Annual Report.

 

ITEM 19. EXHIBITS

 

a) Index to Financial Statements

 

Report of independent registered public accounting firm F-3
   
Audited consolidated financial statements:  
   
Consolidated Statements of Financial Position as of December 31, 2013, 2012 and 2011 F-4
   
Consolidated Statements of Income for each of the three years in the period ended December 31, 2013, 2012 and 2011 F-5
   
Consolidated Statements of Other Comprehensive Income for each of the three years in the period ended December 31, 2013, 2012 and 2011 F-6
   
Consolidated Statements of Changes in Equity for each of the three years in the period ended December 31, 2013, 2012 and 2011 F-7
   
Consolidated Statements of Cash Flows for each of the three years in the period ended December 31, 2013, 2012 and 2011 F-8
   
Notes to consolidated financial statements F-10

 

b) Index to Exhibits

 

Exhibit
Number 

Description
   
1A.1 Restated Articles of Incorporation of Santander-Chile (Spanish Version) (incorporated by reference to our Registration Statement on Form F-4 (Registration No. 333-100975) filed with the Commission on December 12, 2002).
   
1A.2 Restated Articles of Incorporation of Santander-Chile (English Version) (incorporated by reference to our Registration Statement on Form F-4 (Registration No. 333-100975) filed with the Commission on December 12, 2002).
   
1B.1 Amended and Restated By-Laws (estatutos) of Santander-Chile (Spanish Version)
   
1B.2 Amended and Restated By-Laws (estatutos) of Santander-Chile (English Version)
   
2A.1 Form of Amended and Restated Deposit Agreement, dated August 4, 2008, among Banco Santander-Chile, JPMorgan Chase Bank, N.A. (as depositary) and Holders of American Depositary Receipts (incorporated by reference to our Registration Statement on Form F-6 (Registration No. 333-152664) filed with the Commission on July 31, 2008).

 

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2A.2 Form of Foreign Investment Contract among Banco Santiago, JPMorgan Chase Bank, N.A. and the Central Bank of Chile relating to the foreign exchange treatment of an investment in ADSs (accompanied by an English translation) (incorporated by reference to our Registration Statement on Form F-1 (Registration No. 333-7676) filed with the Commission on October 23, 1997).
   
2A.3 Copy of the Central Bank Chapter XXVI Regulations Related to the Acquisition of Shares in Chilean Corporations and the Issuance of Instrument on Foreign Stock Exchanges or under Other Terms and Conditions of Issue (accompanied by an English translation) (incorporated by reference to Old Santander-Chile’s Annual Report for the fiscal year ended December 31, 1996 (File No. 1-13448) filed with the Commission on June 30, 1997).
   
2A.4 Form of Amended and Restated Deposit Agreement, dated October 22, 2012 among Banco Santander-Chile, JPMorgan Chase Bank, N.A. (as depositary) and Holders of American Depositary Receipts (incorporated by reference to our Registration Statement on Form F-6 (Registration No. 333-184234) filed with the Commission on October 2, 2012).
   
2B.1 Agreement for the Issuance of Bonds dated November 26, 1996 between Old Santander-Chile and Banco Security (accompanied by an English translation) (incorporated by reference to Old Santander-Chile’s Annual Report for the fiscal year ended December 31, 1996 (File No. 1-13448) filed with the Commission on June 30, 1997).
   
2B.2 Indenture dated December 9, 2004 between Santander-Chile and Deutsche Bank Trust Company Americas, as trustee, providing for issuance of securities in series (incorporated by reference to Banco Santiago’s Annual Report on Form 20-F for the fiscal year ended December 31, 2005 (File No. 1-4554) filed with the Commission on April 12, 2006).
   
2B.3 Indenture dated March 16, 2001, as amended on May 30, 2003, October 22, 2004, May 3, 2005, and September 20, 2005 between Santander-Chile and Banco de Chile, as trustee, relating to issuance of UF14 million senior notes (copy to be furnished upon request).
   
8.1 List of Subsidiaries (incorporated by reference to our Annual Report on Form 20-F for the fiscal year ended December 31, 2004 (File No. 1-4554) filed with the Commission on June 30, 2005).
   
11.1 Code of Conduct for Executive Personnel of Banco Santander-Chile and Subsidiaries (incorporated by reference to our Annual Report on Form 20-F for the fiscal year ended December 31, 2004 (File No. 1-4554) filed with the Commission on June 30, 2005).
   
11.2 Code of Conduct for all Grupo Santander Personnel (incorporated by reference to our Annual Report on Form 20-F for the fiscal year ended December 31, 2004 (File No. 1-4554) filed with the Commission on June 30, 2005).
   
12.1 Section 302 Certification by the Chief Executive Officer.
   
12.2 Section 302 Certification by the Chief Financial Officer.
   
12.3 Section 302 Certification by the Financial Controller.
   
13.1 Section 906 Certification.

 

We will furnish to the Securities and Exchange Commission, upon request, copies of any unfiled instruments that define the rights of holders of long-term debt of Banco Santander-Chile.

 

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SIGNATURES

 

The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this Annual Report on its behalf.

 

  BANCO SANTANDER-CHILE
   
  By: /s/ Cristian Florence
  Name: Cristian Florence
  Title: General Counsel

 

Date: April 30, 2014

 

 
 

 

   
   
   
   
   
   
   
   
   
   
   
   
   
   
FINANCIAL  
   
STATEMENTS 2013  Banco Santander Chile
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

 

 
 

 

CONTENT

 

Consolidated Financial Statements  
   
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION F-4
CONSOLIDATED STATEMENTS OF INCOME F-5
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME F-6
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY F-7
CONSOLIDATED STATEMENTS OF CASH FLOW F-8
   
Notes to the Consolidated Financial Statements  
   
NOTE 01 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES F-10
NOTE 02 ACCOUNTING CHANGES F-38
NOTE 03 SIGNIFICANT EVENTS F-42
NOTE 04 OPERATING SEGMENTS F-43
NOTE 05 CASH AND CASH EQUIVALENTS F-48
NOTE 06 TRADING INVESTMENTS F-49
NOTE 07 INVESTMENTS UNDER RESALE AGREEMENTS AND OBLIGATIONS UNDER REPURCHASE AGREEMENTS F-50
NOTE 08 DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGE ACCOUNTING F-53
NOTE 09 INTERBANK LOANS F-61
NOTE 10 LOANS AND ACCOUNTS RECEIVABLE FROM CUSTOMERS F-62
NOTE 11 AVAILABLE FOR SALE INVESTMENTS F-70
NOTE 12 INVESTMENTS IN ASSOCIATES AND OTHER COMPANIES F-74
NOTE 13 INTANGIBLE ASSETS F-76
NOTE 14 PROPERTY, PLANT, AND EQUIPMENT F-78
NOTE 15 CURRENT AND DEFERRED TAXES F-81
NOTE 16 OTHER ASSETS F-84
NOTE 17 TIME DEPOSITS AND OTHER TIME LIABILITIES F-85
NOTE 18 INTERBANK BORROWINGS F-86
NOTE 19 ISSUED DEBT INSTRUMENTS AND OTHER FINANCIAL LIABILITIES F-88
NOTE 20 MATURITY OF ASSETS AND LIABILITIES F-94
NOTE 21 PROVISIONS F-96
NOTE 22 OTHER LIABILITIES F-97
NOTE 23 CONTINGENCIES AND COMMITMENTS F-98
NOTE 24 EQUITY F-99
NOTE 25 NON-CONTROLLING INTEREST F-102
NOTE 26 INTEREST INCOME AND EXPENSE F-106
NOTE 27 FEES AND COMMISSIONS F-108
NOTE 28 PROFIT AND LOSS FROM FINANCIAL OPERATIONS F-109
NOTE 29 NET FOREIGN EXCHANGE GAIN (LOSS) F-109
NOTE 30 PROVISION FOR LOAN LOSSES F-110
NOTE 31 PERSONNEL SALARIES AND EXPENSES F-111
NOTE 32 ADMINISTRATIVE EXPENSES F-115
NOTE 33 DEPRECIATION, AMORTIZATION, AND IMPAIRMENT F-116
NOTE 34 OTHER OPERATING INCOME AND EXPENSES F-116
NOTE 35 TRANSACTIONS WITH RELATED PARTIES F-118
NOTE 36 PENSION PLANS F-124
NOTE 37 FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES F-127
NOTE 38 RISK MANAGEMENT F-132
NOTE 39 SUBSEQUENT EVENTS F-145

  

 

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Deloitte

Auditores y Consultores Limitada

RUT: 80.276.200-3

Rosario Norte 407

Las Condes, Santiago

Chile

Fono: (56-2) 2729 7000

Fax: (56-2) 2374 9177

e-mail: deloittechile@deloitte.com

www.deloitte.cl

 

 

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 

To the Board of Directors and Shareholders of

Banco Santander Chile

 

We have audited the accompanying consolidated statements of financial position of Banco Santander Chile and subsidiaries (the “Bank”) as of December 31, 2013, and 2012, and the corresponding consolidated statements of income, comprehensive income, changes in equity, and cash flows for each of the three years in the period ended December 31, 2013. These financial statements are the responsibility of the Bank´s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.

 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States of America). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

 

In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of Banco Santander Chile and subsidiaries as of December 31, 2013 and 2012, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2013, in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board (“IFRS-IASB”).

 

Our audits also comprehended the translation of Chilean peso amounts into U.S. dollar amounts; in our opinion, such translation has been made in conformity with the basis stated in Note 1e. The translation into U.S. dollars has been made solely for the convenience of readers in the United States of America.

 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States of America), the Bank's internal control over financial reporting as of December 31, 2013, based on the criteria established in Internal Control—Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated April 30, 2014 expressed an unqualified opinion on the Bank’s internal control over financial reporting.

 

/s/ Deloitte

 

 

April 30, 2014

Santiago, Chile

 

 

Deloitte® se refiere a Deloitte Touche Tohmatsu Limited una compañía privada limitada por garantía, de Reino Unido, y a su red de firmas miembro, cada una de las cuales es una entidad legal separada e independiente. Por favor, vea en www.deloitte.cl/acerca de la descripción detallada de la estructura legal de Deloitte Touche Tohmatsu Limited y sus firmas miembro.

 

Deloitte Touche Tohmatsu Limited es una compañía privada limitada por garantía constituida en Inglaterra & Gales bajo el número 07271800, y su domicilio registrado: Hill House, 1 Little New Street, London, EC4A 3TR, Reino Unido.

 

 

 

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Banco Santander Chile and Subsidiaries

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION 

  

      As of December 31,
      2013   2013   2012
  NOTE   ThUS$   MCh$   MCh$
               
ASSETS              
Cash and deposits in banks 5   2,998,493   1,571,810   1,250,414
Cash items in process of collection 5   1,152,379   604,077   520,267
Trading investments 6   548,583   287,567   338,287
Investments under resale agreements 7   33,325   17,469   6,993
Financial derivative contracts 8   2,850,092   1,494,018   1,293,212
Interbank loans, net 9   238,371   124,954   90,414
Loans and accounts receivable from customers, net 10   38,765,498   20,320,874   18,326,190
Available for sale investments 11   3,244,931   1,700,993   1,826,158
Held to maturity investments      -   -   -
Investments in associates and other companies 12   18,468   9,681   7,614
Intangible assets 13   127,247   66,703   87,347
Property, plant, and equipment 14   343,791   180,215   162,214
Current taxes 15   3,134   1,643   10,227
Deferred taxes 15   433,585   227,285   181,875
Other assets 16   982,330   514,938   657,890
TOTAL ASSETS     51,740,227   27,122,227   24,759,102
LIABILITIES              
Deposits and other demand liabilities 17   10,722,554   5,620,763   4,970,019
Cash items in process of being cleared 5   527,240   276,379   284,953
Obligations under repurchase agreements 7   398,649   208,972   304,117
Time deposits and other time liabilities 17   18,457,215   9,675,272   9,112,213
Financial derivative contracts 8   2,464,297   1,291,785   1,146,161
Interbank borrowings 18   3,209,418   1,682,377   1,438,003
Issued debt instruments 19   9,917,318   5,198,658   4,571,289
Other financial liabilities 19   362,039   189,781   192,611
Current taxes 15   95,845   50,242   525
Deferred taxes 15    51,037   26,753   9,544
Provisions 21    414,556   217,310   191,892
Other liabilities 22   594,199   311,479   341,274
TOTAL LIABILITIES   47,214,367   24,749,771 22,562,601
EQUITY              
               
Attributable to the Bank's shareholders:     4,471,484   2,343,952   2,162,236
Capital 24   1,700,311   891,303   891,303
Reserves 24   2,157,556   1,130,991   975,460
Valuation adjustments 24   (11,377)   (5,964)   (3,781)
Retained earnings     624,994   327,622   299,254
Retained earnings from prior years     34,369   18,016   49,490
Income for the year     843,750   442,294   356,808
Minus: Provision for mandatory dividends 24   (253,125)   (132,688)   (107,044)
Non-controlling interest 25   54,376   28,504   34,265
TOTAL EQUITY   4,525,860   2,372,456 2,196,501
               
TOTAL LIABILITIES AND EQUITY     51,740,227   27,122,227   24,759,102

 

F-4

Table of Contents

 

 

Banco Santander Chile and Subsidiaries

CONSOLIDATED STATEMENTS OF INCOME

For the years ended

 

       December 31,
      2013   2013   2012   2011
  NOTE   ThUS$   MCh$   MCh$   MCh$
                   
OPERATING INCOME                  
                   
Interest income 26   3,569,638   1,871,204   1,890,953   1,768,735
Interest expense 26   (1,515,532)   (794,442)   (848,219)   (796,435)
                   
Net interest income     2,054,106   1,076,762   1,042,734   972,300
                   
Fee and commission income 27   660,282   346,120   360,427   363,041
Fee and commission expense 27   (221,831)   (116,284)   (89,855)   (85,205)
                   
Net fee and commission income     438,451   229,836   270,572   277,836
                   
Net profit (loss) from financial operations (net trading profit loss) 28   (38,705)   (20,289)   (64,079)   170,857
Net foreign exchange gain (loss) 29   276,089   144,726   146,378   (76,660)
Other operating income 34   168,170   88,155   13,105   18,749
                   
Net operating profit before provision for loan losses     2,898,111   1,519,190   1,408,710   1,363,082
                   
Provision for loan losses 30   (708,626)   (371,462)   (403,692)   (316,137)
                     
NET OPERATING PROFIT     2,189,485   1,147,728   1,005,018   1,046,945
                   
Personnel salaries and expenses 29   (588,218)   (308,344)   (299,904)   (280,040)
Administrative expenses 32   (359,007)   (188,191)   (183,379)   (166,825)
Depreciation and amortization 33   (116,509)   (61,074)   (56,369)    (53,466)
Impairment of property, plant, and equipment 33   (465)   (244)   (90)   (116)
Other operating expenses 34   (99,844)   (52,338)   (59,637)   (64,208)
                   
Total operating expenses     (1,164,043)   (610,191)   (599,379)   (564,655)
                   
OPERATING INCOME     1,025,442   537,537   405,639   482,290
                   
Income from investments in associates and other
companies
12   2,713   1,422   267   2,140
                   
Income before tax     1,028,155   538,959   405,906   484,430
                   
Income tax expense 15   (180,332)   (94,530)   (44,473)   (77,308)
                   
NET INCOME FOR THE YEAR     847,823   444,429   361,433   407,122
                   
Attributable to:                  
Equity holders of the Bank     843,750   442,294   356,808   402,191
Non-controlling interest 25   4,073   2,135   4,625   4,931

Earnings per share attributable to
Equity holders of the Bank :

                 
(expressed in Chilean pesos)                  
Basic earnings 23   4.477   2.347   1.893   2.134
Diluted earnings 23   4.477   2.347   1.893   2.134

 

F-5

Table of Contents

  

 

Banco Santander Chile and Subsidiaries

CONSOLIDATED STATEMENTS OF OTHER COMPREHENSIVE INCOME

For the years ended

 

      December 31,
      2013   2013   2012   2011
  NOTE   ThUS$   MCh$   MCh$   MCh$
                   
NET INCOME FOR THE YEAR     847,823   444,429   361,433   407,122
                   

OTHER COMPREHENSIVE INCOME - ITEMS WHICH MAY BE RECLASSIFIED SUBSEQUENTLY

TO PROFIT OR LOSS 

       
                   
Available for sale investments 11   20,712   10,857   (13,060)   21,639
Cash flow hedge 23   (25,891)   (13,572)   4,921   (11,564)
                   

Other comprehensive income which may be reclassified subsequently to profit or loss, before tax

    (5,179)   (2,715)   (8,139)   (10,075)
                   
Income tax related to items which may be reclassified subsequently to profit or loss 15   1,036   543   1,572   (1,880)
                   
Other comprehensive income for the year which may be reclassified subsequently to profit or loss, net of tax     (4,143)   (2,172)   (6,567)   8,195
                   
OTHER COMPREHENSIVE INCOME THAT WILL NOT BE RECLASSIFIED SUBSEQUENTLY TO PROFIT OR LOSS     -   -   -   -
TOTAL COMPREHENSIVE INCOME FOR THE YEAR     843,680   442,257   354,866   415,317
                   
Attributable to:                  
Equity holders of the Bank     839,586   440,111   350,195   410,203
Non-controlling interests 25   4,094   2,146   4,671   5,114

 

F-6

Table of Contents

  

 

 

Banco Santander Chile and Subsidiaries

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

For the years ended December 31, 2013 and 2012

 

      RESERVES   VALUATION ADJUSTMENTS   RETAINED EARNINGS            
  Capital
MCh$
  Reserves
and other
retained
earnings
MCh$
  Effects of
merger of
companies
under
common
control
MCh$
  Available
 for

sale
investments
MCh$
  Cash flow
hedge
MCh$
  Income
tax
effects
MCh$
  Retained
earnings
of prior years
MCh$
  Income 
for

the year
MCh$
  Provision
for

mandatory
dividends
MCh$
  Total 
attributable to
shareholders
MCh$
  Non-controlling
interest
MCh$
  Total Equity
MCh$
Equity as of December 31, 2010 891,303   613,891   (2,224)   (18,341)   11,958   1,203   54,603   505,393   (151,618)   1,906,168   31,809   1,937,977
Adjustment for accounting changes (IAS 19) (*)     (1,101)   -   -   -   -   (458)   -   -   (1,559)   -   (1,559)
Distribution of income from previous period -   -   -   -   -   -   505,393   (505,393)   -   -   -   -
Equity as of January 1, 2011 891,303   612,790   (2,224)   (18,341)   11,958   1,203   559,538   -   (151,618)   1,904,609   31,809   1,936,418
Dividends distributions/ withdrawals made -   -   -   -   -   -   (286,294)   -   151,618   (134,676)   (3,122)   (137,798)
Transfer of retained earnings to reserves -   190,861   -   -   -   -   (190,861)   -   -   -   -   -
Provision for mandatory dividends -   -   -   -   -   -   -   -   (120,657)   (120,657)   -   (120,657)
Subtotals -   190,861   -   -   -   -   (477,155)   -   30,961   (255,333)   (3,122)   (258,455)
Other comprehensive income -   -   -   21,418   (11,564)   (1,842)   -   -   -   8,012   183   8,195
Income for the year -   -   -   -   -   -   -   402,191   -   402,191   4,931   407,122
Subtotals -   -   -   21,418   (11,564)   (1,842)   -   402,191   -   410,203   5,114   415,317
Equity as of December 31, 2011 891,303   803,651   (2,224)   3,077   394   (639)   82,383   402,191   (120,657)   2,059,479   33,801   2,093,280
Distribution of income from previous period - - - - - - 402,191 (402,191) - - - -
Equity as of January 1, 2012 891,303   803,651 (2,224) 3,077 394 (639) 484,574 - (120,657) 2,059,479 33,801 2,093,280
Dividends distributions/ withdrawals made -   -   -   -   -   -   (261,051)   -   120,657   (140,394)   (4,207)   (144,601)
Transfer of retained earnings to reserves -   174,033   -   -   -   -   (174,033)   -   -   -   -   -
Provision for mandatory dividends -   -   -   -   -   -   -   -   (107,044)   (107,044)   -   (107,044)
Subtotals -   174,033   -   -   -   -   (435,084)   -   13,613   (247,438)   (4,207)   (251,645)
Other comprehensive income -   -   -   (13,118)   4,921   1,584   -   -   -   (6,613)   46   (6,567)
Income for the year -   -   -   -   -   -   -   356,808   -   356,808   4,625   361,433
Subtotals - - - (13,118) 4,921 1,584 - 356,808 - 350,195 4,671 354,866
Equity as of December 31, 2012 891,303   977,684 (2,224) (10,041) 5,315 945 49,490 356,808 (107,044) 2,162,236 34,265 2,196,501
Distribution of income from previous period - - - - - - 356,808 (356,808) - - - -
Equity as of January 1, 2013 977,684 (2,224) (10,041) 5,315 945 406,298 - (107,044) 2,162,236 34,265 2,196,501
Own shares transactions (1) -   29   -   -   -   -   -   -   -   29   -   29
Dividends distributions/ withdrawals made -   -   -   -   -   -   (232,780)   -   107,044   (125,736)   (7,907)   (133,643)
Transfer of retained earnings to reserves (*) -   155,502   -   -   -   -   (155,502)   -   -   -   -   -
Provision for mandatory dividends -   -   -   -   -   -   -   -   (132,688)   (132,688)   -   (132,688)
Subtotals -   155,531   -   -   -   -   (388,282)   -   (25,644)   (258,395)   (7,907)   (266,302)
Other comprehensive income -   -   -   10,843   (13,572)   546   -   -   -   (2,183)   11   (2,172)
Income for the year -   -   -   -   -   -   -   442,294   -   442,294   2,135   444,429
Subtotals -   -   -   10,843   (13,572)   546   -   442,294   -   440,111   2,146   442,257
Equity as of December 31, 2013 891,303   1,133,215 (2,224) 802 (8,257) 1,491 18,016 442,294 (132,688) 2,343,952 28,504 2,372,456

(1)Corresponds to the profit on sale of own shares received in lieu of payment, see Note 24 - Equity

 

Period Total attributable to Bank
shareholders
  Allocated to
 reserves 
  Allocated to
dividends
  Percentage
distributed
  Number of
shares
  Dividend per share
(in pesos)
  MCh$   MCh$   MCh$   %        
                       
Year 2012 (Shareholders Meeting April 2013) (*) 387,967   155,187   232,780   60   188,446,126,794   1.235
                       
Year 2011 (Shareholders Meeting April 2012) 435,084   174,033   261,051   60   188,446,126,794   1.385

 

(*) For presentation purposes, these amounts have been adjusted to reflect the requirements established by IAS 19 - Revised 'Employee Benefits'. The amount of dividends distributed in 2012, are shown as that amount approved at that time by the Shareholders in their meeting. See Note 02 - Accounting changes.

 

  

F-7

Table of Contents

 

 

Banco Santander Chile and Subsidiaries

CONSOLIDATED STATEMENTS OF CASH FLOWS

For the years ended

 

           December 31,    
      2013   2013   2012   2011
  NOTE   ThUS$   MCh$   MCh$   MCh$
                   
A - CASH FLOWS FROM OPERATING ACTIVITIES                  
CONSOLIDATED INCOME BEFORE TAX     1,028,155   538,959   405,906   484,430
Debits (credits) to income that do not represent cash flows                  
Depreciation and amortization 33   116,509    61,074    56,369    53,466
Impairment of property, plant, and equipment 14    465    244    90   116
Provision for loan losses 30   814,090    426,746   436,707   351,962
Mark to market of trading investments     (26,156)   (13,711)   (9,978)   (5,331)
Income from investments in associates and other companies 12   (2,713)   (1,422)   (267)   (2,140)
Net gain on sale of assets received in lieu of payment 34   (12,535)    (6,571)   (2,654)   (5,629)
Provision on assets received in lieu of payment 34   4,508    2,363    7,546   10,050
Net gain on sale of investments in associates and other companies 34   (149,031)   (78,122)   (599)   -
Net gain on sale of property, plant and equipment 34   (336)   (176)   (9,194)   (11,863)
Net interest income 26   (2,054,106)   (1,076,762)   (1,042,734)   (972,300 )
Net fee and commission income 27   (438,451)   (229,836)   (270,572)    (277,836)
Debits (credits) to income that do not represent cash flows     73,598   38,580   18,324    24,181
Changes in deferred taxes 15   (52,762)   (27,658)   (39,354)   (38,057)
Increase/decrease in operating assets and liabilities                  
Decrease (increase) of loans and accounts receivables from customers, net     (3,774,500)   (1,978,593)   (1,240,427)   (1,498,982)
Decrease (increase) of financial investments      335,532   175,886   (93,372)   (217,424)
Decrease (increase) due to resale agreements (assets)     (19,985)   (10,476)   5,935   158,057
Decrease (increase) of interbank loans      (66,516)   (34,868)   (2,985)   (17,869)
Decrease (increase) of assets received or awarded in lieu of payment      8,613    4,515   46,463   51,061
Increase of debits in customers checking accounts     758,075   397,383   462,367   213,424
Increase (decrease) of time deposits and other time liabilities     1,074,130   563,059   195,535   1,652,579
Increase (decrease) of obligations with domestic banks      954   500   -    -
Increase (decrease) of other demand liabilities or time obligations     483,329   253,361   93,838   (36,043)
Increase (decrease) of obligations with foreign banks     465,568   244,051   (481,677)   336,614
Increase (decrease) of obligations with Central Bank of Chile     (338)   (177)   (412)   (497)
Increase (decrease) obligations under repurchase agreements     (181,505)   (95,145)   (240,264)   249,656
Increase (decrease) in other financial liabilities     (5,398)   (2,830)   16,012   10,310
Net increase of other assets and liabilities     (821,125)   (430,434)   (665,506)   (426,883)
Redemption of letters of credit     (76,747)   (40,231)   (45,830)   (86,747)
Mortgage bond issuance     134,184   70,339    -    -
Senior bond issuances     1,267,497   664,422   623,457   590,250
Redemption of senior bonds and payments of interest     (363,829)   (190,719)   (507,369)   (283,570)
Issuance of subordinated bonds     269,063   141,043   -   111,458
Redemption of subordinated bonds and payments of interest     (59,708)   (31,299)   (135,881)   (34,879)
Interest received      3,635,124   1,905,532   1,910,729   1,787,128
Interest paid     (1,392,488)   (729,942)   (871,130)   (813,125)
Dividends received from investments in other companies 12   1,479    775    896   795
Fees and commissions received 27    660,282   346,120   360,427   363,041
Fees and commissions paid 27   (221,831)   (116,284)    (89,855)   (85,205)
Income tax 15   (180,332)    (94,530)   (44,473)   (77,308)
Total cash flow provided by (used in) operating activities     1,230,763   645,166   (1,153,932)   1,556,890

 

F-8

Table of Contents

 

 

Banco Santander Chile and Subsidiaries

CONSOLIDATED STATEMENTS OF CASH FLOWS

For the years ended

  

       December 31, 
      2013   2013   2012   2011
  NOTE   ThUS$   MCh$   MCh$   MCh$
                   
B - CASH FLOWS FROM INVESTMENT ACTIVITIES:                  
Purchases of property, plant, and equipment 14   (77,812)   (40,789)   (36,738)   (26,689)
Sales of property, plant, and equipment 14   664   348   6,573   8,645
Purchases of investments in associates and other companies 12   (2,747)   (1,440)   (61)   -
Sales of investments in associates and other companies 12   172,226   90,281   401   -
Purchases of intangible assets 13   (35,101)   (18,400)   (42,262)   (34,051)
Total cash flow provided by (used in) investment activities     57,230   30,000   (72,087)   (52,095)
                   
C - CASH FLOW FROM FINANCING ACTIVITIES:                  
From shareholders’ financing activities     (444,067)   (232,780)   (261,051)   (286,294)
Dividends paid     (444,067)   (232,780)   (261,051)   (286,294)
From non-controlling interest financing activities     (15,084)   (7,907)   (4,207)   (3,122)
Dividends and/or withdrawals paid     15,084   (7,907)   (4,207)   (3,122)
Total cash flow used in financing activities     (459,151)   (240,687)   (265,258)   (289,416)
                   
 D – NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS DURING THE YEAR     828,842   434,479   (1,491,277)   1,215,379
                   
E – EFFECTS OF FOREIGN EXCHANGE RATE FLUCTUATIONS     (39,487)   (20,699)   (3,664)   (71,151)
                   
F - INITIAL BALANCE OF CASH AND CASH EQUIVALENTS     2,834,277   1,485,728   2,980,669   1,836,441
                   
FINAL BALANCE OF CASH AND CASH EQUIVALENTS 5   3,623,632   1,899,508   1,485,728   2,980,669
       December 31,
Reconciliation of provisions for the Consolidated Statement of Cash Flow for the year ended     2013   2013   2012   2011
      ThUS$   MCh$   MCh$   MCh$
                   
Provision for loan losses for cash flow purposes 30   814,090   426,746   436,707   351,962
Recovery of loans previously charged off 30   (105,464)   (55,284)   (33,015)   (35,825)
Provision for loan losses - net     708,626   371,462   403,692   316,137

 

F-9

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Notes to the Consolidated Financial Statements

As of and for the years ended December 31, 2013, 2012 and 2011

 

CORPORATE INFORMATION

 

Banco Santander Chile (formerly Banco Santiago) is a corporation (limited company bank) organized under the laws of the Republic of Chile, headquartered at Bandera #140, Santiago, which provides a broad range of general banking services to its customers, from individuals to major corporations. Banco Santander Chile and its subsidiaries (collectively referred to herein as the “Bank” or “Banco Santander Chile”) offers commercial and consumer banking services, as well as other services, including factoring, collection, leasing, securities and insurance brokerage, mutual and investment fund management, and investment banking.

 

Banco Santander Spain controls Banco Santander-Chile through its holdings in Teatinos Siglo XXI Inversiones Ltda. and Santander-Chile Holding S.A., which are controlled subsidiaries of Banco Santander Spain. As of December 31, 2013 Banco Santander Spain owns or controls directly and indirectly 99.5% of Santander-Chile Holding S.A. and 100% of Teatinos Siglo XXI Inversiones Ltda. This gives Banco Santander Spain control over 67.18% of the Bank’s shares.

 

a)Basis of preparation

 

These Consolidated Financial Statements have been prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB).

 

For purposes of these financial statements we use certain terms and conventions. References to “US$”, “U.S. dollars” and “dollars” are to United States dollars, references to “EUR” are to European Economic Community Euro, references to “CNY” are to Chinese Yuan, references to “CHF” are to Swiss franc, references to “Chilean pesos,” “pesos” or “Ch$” are to Chilean pesos, and references to “UF” are to Unidades de Fomento. The UF is an inflation-indexed Chilean monetary unit with a value in Chilean pesos that changes daily to reflect changes in the official Consumer Price Index (“CPI”) of the Instituto Nacional de Estadísticas (the Chilean National Institute of Statistics) for the previous month.

 

The UF is revalued in monthly cycles. Each day in the period beginning on the tenth day of the current month through the ninth day of the succeeding month, the nominal peso value of the UF is indexed up (or down in the event of deflation) in order to reflect a proportionate amount of the change in the Chilean Consumer Price Index during the prior calendar month. One UF equaled Ch$22,840.75 as of December 31, 2012 and Ch$23,309.56 as of December 31, 2013. In 2013, UF inflation was 2.1% compared to 2.5% in 2012. The effect of any changes in the nominal peso value of our UF-denominated interest earning assets and interest bearing liabilities is reflected in our results of operations as an increase (or decrease, in the event of deflation) in interest income and expense, respectively.

 

b)Basis of preparation for the Financial Statements

 

The Consolidated Financial Statements as of December 31, 2013 and 2012 consolidate the financial statements of the Bank entities over which the bank has control (including structured entities); and includes the adjustments, reclassifications and eliminations needed to comply with the accounting and valuation criteria established by IFRS issued by IASB. Control is achieved when the Bank:

 

I.   has power over the investee;
II.   is exposed, or has rights, to variable returns from its involvement with the investee; and
III.   has the ability to use its power to affect its returns.

 

The Bank reassesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or more of the three elements of control listed above.

 

When the Bank has less than a majority of the voting rights of an investee, it has power over the investee when the voting rights are sufficient to give it the practical ability to direct the relevant activities over the investee unilaterally. The Bank considers all relevant facts and circumstances in assessing whether or not the Bank’s voting rights in an investee are sufficient to give it power, including:

 

F-10

Table of Contents

  

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

·the size of the Bank’s holding of voting rights relative to the size and dispersion of holdings of the other vote holders;
·potential voting rights held by the Bank, other vote holders or other parties;
·rights arising from other agreements; and
·any additional facts and circumstances that indicate that the Bank has, or does not have, the current ability to direct the relevant activities at the time that decisions need to be made, including voting patterns at previous shareholders' meetings

 

Consolidation of a subsidiary begins when the Bank obtains control over the subsidiary and ceases when the Bank loses control over the subsidiary. Specifically, income and expenses of a subsidiary acquired or disposed of during the year are included in the Consolidated Statement of Income and in the Consolidated Statement of Other Comprehensive Income from the date the Bank gains control until the date when the Bank ceases to control the subsidiary.

 

Profit or loss and each component of other comprehensive income are attributed to the owners of the Bank and to the non-controlling interests. Total comprehensive income of subsidiaries is attributed to the owners of the Bank and to the non-controlling interests even if this results in the non-controlling interests having a deficit balance.

 

When necessary, adjustments are made to the financial statements of the subsidiaries to bring their accounting policies into line with the Bank accounting policies.

 

All intragroup assets and liabilities, equity, income, expenses and cash flows relating to transactions between consolidated entities are eliminated in full on consolidation.

 

Changes in the consolidated entities ownership interests in subsidiaries that do not result in losing control over the subsidiaries are accounted for as equity transactions. The carrying amounts of the Group’s interest and the non-controlling interests are adjusted to reflect the changes in their relative interests in the subsidiaries. Any difference between the amount by which the non-controlling interests are adjusted and the fair value of the consideration paid or received is recognized directly in equity and attributed to owners of the Bank.

 

In addition, third parties’ shares in the Consolidated Bank’s equity are presented as “Non-controlling interests” in the Consolidated Statement of Changes in Equity. Their share in the income for the year is presented as “Attributable to non-controlling interests” in the Consolidated Statement of Income

 

The following companies are considered entities controlled by the Bank and are therefore within the scope of consolidation:

 

i.Entities controlled by the Bank through participation in equity

 

        Percent ownership share
        As of December 31,
    Place of   2013   2012   2011
    Incorporation and   Direct Indirect Total   Direct Indirect Total   Direct Indirect Total
Name of the Subsidiary Main activity operation   % % % % % %   % % %
                             
Santander Corredora de Seguros Limitada Insurance brokerage Santiago, Chile   99.75 0.01 99.76   99.75 0.01 99.76   99.75 0.01 99.76
Santander S.A. Corredores de Bolsa Financial instruments brokerage Santiago, Chile   50.59 0.41 51.00   50.59 0.41 51.00   50.59 0.41 51.00
Santander Asset Management S.A. Administradora General de Fondos (*) Third-party funds administration Santiago, Chile   - - -   99.96 0.02 99.98   99.96 0.02 99.98
Santander Agente de Valores Limitada Securities brokerage Santiago, Chile   99.03 - 99.03   99.03 - 99.03   99.03 - 99.03
Santander S.A. Sociedad Securitizadora Purchase of credits and issuance of debt instruments Santiago, Chile   99.64 - 99.64   99.64 - 99.64   99.64 - 99.64
Santander Servicios de Recaudación y Pagos Limitada Support society, making and receiving payments Santiago, Chile   99.90 0.10 100.00   99.90 0.10 100.00   99.90 0.10 100.00

 (*) Santander Asset Management S.A. Administradora General de Fondos was sold in December 2013, see Note 03 - Significant events.

 

The Bank only holds complete controlling participation in Santander Servicios de Recaudación y Pagos Limitada. The detail of non-controlling participation on all the remaining subsidiaries can be seen in Note 25 – Non-controlling interest.

 

F-11

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

ii.Entities controlled by the Bank through other considerations

 

The following companies have been consolidated based on the determination that the Bank has control as previously defined above and in accordance with IFRS 10, Consolidated Financial Statements:

 

-Santander Gestión de Recaudación y Cobranza Limitada (collection services)
-Multinegocios S.A. (management of sales force).
-Servicios Administrativos y Financieros Limitada (management of sales force)
-Fiscalex Limitada (collection services)
-Multiservicios de Negocios Limitada (call center)
-Bansa Santander S.A. (management of repossessed assets and leasing of properties)

 

iii. Associates

 

An associate is an entity over which the Bank has significant influence. Significant influence, in this case, is defined as the power to participate in the financial and operating policy decisions of the investee but is not control or joint control over those policies. An investment in an associate is accounted for using the equity method from the date on which the investee becomes an associate.

 

The following companies are considered “Associates” in which the Bank accounts for its participation using the equity method:

 

      Percentage of ownership share
    Place of As of December 31,
    incorporation and 2013   2012   2011
Subsidiaries Main activity operation %   %   %
Redbanc S.A. ATM services Santiago, Chile 33.43   33.43   33.43
Transbank S.A. Debit and credit card services Santiago, Chile 25.00   25.00   32.71
Centro de Compensación Automatizado Electronic fund transfer and compensation services Santiago, Chile 33.33   33.33   33.33
Sociedad Interbancaria de Depósito de Valores S.A. Delivery of securities on public offer Santiago, Chile 29.28   29.28   29.28
Cámara de Compensación de Alto Valor S.A. Payments clearing Santiago, Chile 14.14   14.14   12.65
Administrador Financiero del Transantiago S.A. Administration of boarding passes to public transportation Santiago, Chile 20.00   20.00   20.00
Sociedad Nexus S.A. Credit card processor Santiago, Chile 12.90   12.90   12.90
Servicios de Infraestructura de Mercado OTC S.A. Administration of the infrastructure for the financial market of derivative instruments Santiago, Chile 11.11   -   -

 

In the case of Nexus S.A. and Cámara Compensación de Alto Valor S.A., Banco Santander Chile has a representative on the Board of Directors. According to this fact and definitions previously mentioned, the Bank has concluded that it exerts significant influence over those entities.

 

In July, 2013 national banks jointly created the company Servicios de Infraestructura de Mercado OTC S.A., and its objective is to offer certain services to the financial market, granting services of registration, confirmation, storage, consolidation and reconciliation of operations with derivative financial instruments. Banco Santander possesses 11.11% equity participation (see Note 12 - Investments in associates and other companies). This investee is considered an associate since, through its executives; the Bank has been actively involved in managing the company, in the process of organization and in the implementation of the functional structure of this company, resulting in significant influence over this company.

 

iv. Share or rights in other companies

 

Such entities represent those over which the Bank has no control or significant influences are presented in this category. These holdings are shown at purchase value.

 

F-12

Table of Contents

  

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

c)Non-controlling interest

 

Non-controlling interest represents the portion of net income and net assets which the Bank does not own, either directly or indirectly. It is presented as “Attributable to non-controlling interest” separately in the Consolidated Statement of Income, and separately from shareholders’ equity in the Consolidated Statement of Financial Position.

 

In the case of entities controlled by the Bank through other considerations, income and equity are presented in full as non-controlling interest, since the Bank controls them, but does not have any ownership expressed as a percentage.

 

d)Operating segments

 

The Bank discloses separate information for each operating segment that

 

i.has been identified
ii.exceeds the quantitative thresholds stipulated for a segment.

 

Operating segments with similar economic characteristics often have a similar long-term financial performance. Two or more segments can be combined only if aggregation is consistent with International Financial Reporting Standard 8 “Operating Segments” (IFRS 8) and the segments have similar economic characteristics and are similar in each of the following respects:

i.the nature of the products and services;
ii.the nature of the production processes;
iii.the type or class of customers that use their products and services;
iv.the methods used to distribute their products or services; and
v.if applicable, the nature of the regulatory environment, for example, banking, insurance, or public utilities.

 

The Bank reports separately on each operating segment that exceeds any of the following quantitative thresholds:

 

i.Its reported revenue, from both external customers and intersegment sales or transfers, is 10% or more of the combined internal and external revenue of all the operating segments.

 

ii.The absolute amount of its reported profit or loss is 10% or more of the greater in absolute amount of: (i) the combined reported profit of all the operating segments that did not report a loss; (ii) the combined reported loss of all the operating segments that reported a loss.

 

iii.Its assets represent 10% or more of the combined assets of all the operating segments.

 

Operating segments that do not meet any of the quantitative thresholds may be treated as segments to be reported, in which case the information must be disclosed separately if management believes it could be useful for the users of the Consolidated Financial Statements.

 

Information about other business activities of the operating segments not separately reported is combined and disclosed in the “Other segments” category.

 

According to the information presented, the Bank’s segments were determined under the following definitions: An operating segment is a component of an entity:

 

i.that engages in business activities from which it may earn revenues and incur expenses (including revenues and expenses from transactions with other components of the same entity);
ii.whose operating results are regularly reviewed by the entity’s chief executive officer, who makes decisions about resources allocated to the segment and assess its performance; and
iii.for which discrete financial information is available.

 

F-13

Table of Contents

  

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

e)Functional and presentation currency

 

According to International Accounting Standard No.21 “The Effects of Changes in Foreign Exchange Rates” (IAS 21), the Chilean peso, which is the currency of the primary economic environment in which the Bank operates and the currency which influences its costs and revenues structure, has been defined as the Bank’s functional and presentation currency.

 

Accordingly, all balances and transactions denominated in currencies other than the Chilean Peso are treated as “foreign currency.”

 

The Bank maintains its accounting records and prepares its financial statements in Chilean pesos. The US dollar amounts disclosed in the accompanying financial statements are presented solely for the convenience of the reader as of December 31, 2013 using the observed exchange rate of Ch$524.20 per US$1.00. This translation is just a reference and in no case should be construed as accurately representing the actual amounts.

 

f)Foreign currency transactions

 

The Bank grants loans and accepts deposits in amounts denominated in foreign currencies, mainly the U.S. dollar. Assets and liabilities denominated in foreign currencies, held by the Bank are translated to Chilean pesos based on the market rate published by Reuters at 1:30 p.m. on the last business day of every month; the rate used was Ch$524.20 per US$1 as of December 31, 2013 (Ch$478.75 per US$1 as of December 31, 2012).

 

The amounts of net foreign exchange gains and losses includes recognition of the effects that exchange rate variations have on assets and liabilities denominated in foreign currencies and the profits and losses on foreign exchange spot and forward transactions undertaken by the Bank.

 

g)Definitions and classification of financial instruments

 

i.Definitions

 

A “financial instrument” is any contract that gives rise to a financial asset of one entity, and a financial liability or equity instrument of another entity.

 

An “equity instrument” is a legal transaction that evidences a residual interest in the assets of an entity deducting all of its liabilities.

 

A “Financial derivative” is a financial instrument whose value changes in response to the changes in an observable market variable (such as an interest rate, a foreign exchange rate, a financial instrument’s price, or a market index, including credit ratings), whose initial investment is very small compared with other financial instruments having a similar response to changes in market factors, and which is generally settled at a future date.

 

“Hybrid financial instruments” are contracts that simultaneously include a non-derivative host contract together with a financial derivative, known as an embedded derivative, which is not separately transferable and has the effect that some of the cash flows of the hybrid contract vary in a way similar to a stand-alone derivative.

 

ii.Classification of financial assets for measurement purposes

 

Financial assets are classified into the following specified categories: financial assets trading investments “at fair value through profit or loss' (FVTPL), ‘held to maturity' investments, ‘available for sale investments' (AFS) financial assets and ‘loans and accounts receivable from customers'. The classification depends on the nature and purpose of the financial assets and is determined at the time of initial recognition. All regular way purchases or sales of financial assets are recognised and derecognised on a trade date basis. Regular way purchases or sales are purchases or sales of financial assets that require delivery of assets within the time frame established by regulation or convention in the marketplace.

 

Effective interest method

 

The effective interest method is a method of calculating the amortised cost of a debt instrument and of allocating interest income over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash receipts (including all fees and points paid or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through the expected life of the debt instrument, or, where appropriate, a shorter period, to the net carrying amount on initial recognition.

 

F-14

Table of Contents

  

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

Income is recognised on an effective interest basis for loans and accounts receivables other than those financial assets classified as at fair value through profit or loss.

 

Financial assets at FVTPL - Trading investments

 

Financial assets are classified as at FVTPL when the financial asset is either held for trading or it is designated as at fair value through profit or loss.

 

A financial asset is classified as held for trading if:

 

·it has been acquired principally for the purpose of selling it in the near term; or
·on initial recognition it is part of a portfolio of identified financial instruments that the Bank manages together and has a recent actual pattern of short-term profit-taking; or
·it is a derivative that is not designated and effective as a hedging instrument.

 

A financial asset other than a financial asset held for trading may be designated as at FVTPL upon initial recognition if:

 

·such designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise; or
·the financial asset forms part of a group of financial assets or financial liabilities or both, which is managed and its performance is evaluated on a fair value basis, in accordance with the Bank's documented risk management or investment strategy, and information about the grouping is provided internally on that basis; or
·it forms part of a contract containing one or more embedded derivatives, and IAS 39 permits the entire combined contract to be designated as at FVTPL.

 

Financial assets at FVTPL are stated at fair value, with any gains or losses arising on remeasurement recognised in profit or loss. The net gain or loss recognised in profit or loss incorporates any dividend or interest earned on the financial asset and is included in the ‘net profit (loss) from financial operations' line item.

 

Held to maturity investments

 

Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturity dates that the Bank has the positive intent and ability to hold to maturity. Subsequent to initial recognition, held-to-maturity investments are measured at amortised cost using the effective interest method less any impairment.

 

Available for sale investments (AFS investments)

 

AFS investments are non-derivatives that are either designated as AFS or are not classified as (a) loans and accounts receivable from customers, (b) held-to-maturity investments or (c) financial assets at fair value through profit or loss (trading investments).

 

Financial instruments held by the Bank that are traded in an active market are classified as AFS and are stated at fair value at the end of each reporting period. The Bank also has investments in financial instruments that are not traded in an active market but that are also classified as AFS investments and stated at fair value at the end of each reporting period (because the directors consider that fair value can be reliably measured). Changes in the carrying amount of AFS monetary financial assets relating to changes in foreign currency rates, interest income calculated using the effective interest method and dividends on AFS equity investments are recognised in profit or loss. Other changes in the carrying amount of available for sale investments are recognised in other comprehensive income and accumulated under the heading of “Valuation Adjustment”. When the investment is disposed of or is determined to be impaired, the cumulative gain or loss previously accumulated in the investments revaluation reserve is reclassified to profit or loss.

 

Dividends on AFS equity instruments are recognised in profit or loss when the Bank's right to receive the dividends is established.

 

The fair value of AFS monetary financial assets denominated in a foreign currency is determined in that foreign currency and translated as the described in f) above. The foreign exchange gains and losses that are recognised in profit or loss are determined based on the amortised cost of the monetary asset.

 

F-15

Table of Contents

  

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

AFS equity investments that do not have a quoted market price in an active market and whose fair value cannot be reliably measured and derivatives that are linked to and must be settled by delivery of such unquoted equity investments are measured at cost less any identified impairment losses at the end of each reporting period.

 

Loans and accounts receivable from customers

 

Loans and accounts receivable from customers are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. Loans and accounts receivables from customers (including loans and accounts receivable from customers and interbank loans) are measured at amortised cost using the effective interest method, less any impairment.

 

Interest income is recognised by applying the effective interest rate, except for short-term receivables when the effect of discounting is immaterial.

 

iii.Classification of financial assets for presentation purposes

 

For presentation purposes, the financial assets are classified by their nature into the following line items in the consolidated financial statements:

 

-Cash and deposits in banks: This line includes cash balances, checking accounts and on-demand deposits with the Central Bank of Chile and other domestic and foreign financial institutions. Amounts invested or received as overnight deposits are included in this item.

 

-Cash items in process of collection: This item represents domestic transactions in the process of transfer through a central domestic clearinghouse or international transactions which may be delayed in settlement due to time differences, etc.

 

-Trading investments: This item includes financial instruments held-for-trading and investments in mutual funds which must be adjusted to their fair value in the same way as instruments acquired for trading.

 

-Investments under resale agreements: Includes balances of financial instruments purchased under resale agreements.

 

-Financial derivative contracts: Financial derivative contracts with positive fair values are presented in this item. It includes both independent contracts as well as derivatives that should and can be separated from a host contract, whether they are for trading or accounted for as hedging derivatives, as shown in Note 8 to the Consolidated Financial Statements.

 

·Trading derivatives: Includes the fair value in favor of the Bank of derivatives which do not qualify for hedge accounting, including embedded derivatives separated from hybrid financial instruments.

 

·Hedging derivatives: Includes the fair value in favor of the Bank of derivatives designated as hedging instruments in hedge accounting, including the embedded derivatives separated from the hybrid financial instruments designated as hedging instruments in hedge accounting.

 

-Interbank loans: This item includes the balances of transactions with domestic and foreign banks, including the Central Bank of Chile, other than those reflected in the preceding items.

 

-Loans and accounts receivables from customers: These loans are non-derivative financial assets for which fixed or determined amounts are charged, that are not listed on an active market and which the Bank does not intend to sell immediately or in the short term. When the Bank is the lessor in a lease, and it substantially transfers the risks and benefits incidental to the leased asset, the transaction is presented in loans and accounts receivable from customers.

 

-Investment instruments: Are classified into two categories: held-to-maturity investments, and available-for-sale investments. The held-to-maturity investment category includes only those instruments for which the Bank has the ability and intent to hold them until their maturity. The remaining investments are treated as available for sale.

 

F-16

Table of Contents

  

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued:

 

iv.Classification of financial liabilities for measurement purposes

 

Financial liabilities are classified as either financial liabilities ‘at FVTPL' or ‘other financial liabilities'.

 

Financial liabilities at FVTPL

 

Financial liabilities are classified as at FVTPL when the financial liability is either held for trading or it is designated as at FVTPL.

 

A financial liability is classified as held for trading if:

 

·it has been incurred principally for the purpose of repurchasing it in the near term; or
·on initial recognition it is part of a portfolio of identified financial instruments that the Bank manages together and has a recent actual pattern of short-term profit-taking; or
·it is a derivative that is not designated and effective as a hedging instrument.

 

A financial liability other than a financial liability held for trading may be designated as at FVTPL upon initial recognition if:

 

·such designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise; or
·the financial liability forms part of a group of financial assets or financial liabilities or both, which is managed and its performance is evaluated on a fair value basis, in accordance with the Bank's documented risk management or investment strategy, and information about the grouping is provided internally on that basis; or
·it forms part of a contract containing one or more embedded derivatives, and IAS 39 permits the entire combined contract to be designated as at FVTPL.

 

Financial liabilities at FVTPL are stated at fair value, with any gains or losses arising on remeasurement recognised in profit or loss. The net gain or loss recognised in profit or loss incorporates any interest paid on the financial liability and is included in the ‘net profit (loss) from financial operations' line item.

 

Other financial liabilities

 

Other financial liabilities (including borrowings and trade and other payables) are subsequently measured at amortised cost using the effective interest method.

 

The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments (including all fees and points paid or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through the expected life of the financial liability, or (where appropriate) a shorter period, to the net carrying amount on initial recognition.

 

v.Classification of financial liabilities for presentation purposes

 

The financial liabilities are classified by their nature into the following line items in the consolidated statements of financial position:

 

-Deposits and other demand liabilities: This item includes all on-demand obligations except for term savings accounts, which are not considered on-demand instruments in view of their special characteristics. Obligations whose payment may be required during the period are deemed to be on-demand obligations. Operations which become callable the day after the closing date are not treated as on-demand obligations.

 

-Cash items in process of being cleared: This item represents domestic transactions in the process of transfer through a central domestic clearinghouse or international transactions which may be delayed in settlement due to time differences, etc..

 

-Obligations under repurchase agreements: This item includes the balances of sales of financial instruments under securities repurchase and loan agreements. According to actual applicable regulation, the Bank does not record instruments acquired under resale agreements in its investment portfolio, but as investments under resale agreements.

 

F-17

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

-Time deposits and other time liabilities: This item shows the balances of deposit transactions in which a term at the end of which they become callable has been stipulated.

 

-Financial derivative contracts: This item includes financial derivative contracts with negative fair values (i.e. against the Bank), whether they are for trading or for accounting hedging purposes, as set forth in Note 8.

 

·Trading derivatives: Includes the fair value against the Bank of derivatives which do not qualify for hedge accounting, including embedded derivatives separated from hybrid financial instruments.

 

·Hedging derivatives: Includes the fair value against the Bank of derivatives designated as hedging instruments in hedge accounting, including the embedded derivatives separated from the hybrid financial instruments designated as hedging instruments in hedge accounting.

 

-Interbank borrowings: This item includes obligations due to other domestic banks, foreign banks, or the Central Bank of Chile, which were not classified in any of the previous categories.

 

-Issued debt instruments: This encompasses three items; Obligations under letters of credit, Subordinated bonds and senior bonds placed in the local and foreign market.

 

-Other financial liabilities: This item includes credit obligations to persons other than domestic banks, foreign banks, or the Central Bank of Chile, for financing purposes or operations in the normal course of business.

 

h)Valuation of financial instruments and recognition of fair value changes

 

In general, financial assets and liabilities are initially recorded at fair value which, in the absence of evidence to the contrary, is deemed to be the transaction price. Financial instruments not measured at fair value through profit or loss includes transaction costs. Subsequently, and at the end of each reporting period, they are measured pursuant to the following criteria:

 

i.Valuation of financial instruments

 

Financial assets are measured according to their fair value, gross of any transaction costs that may be incurred for their sale, except for loans and accounts receivable.

 

According to IFRS 13 Fair Value Measurement (effective date from January 1, 2013), “fair value” is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction in the principal (or most advantageous) market at the measurement date under current market conditions (i.e. an exit price) regardless of whether that price is directly observable or estimated using another valuation technique. A fair value measurement is for a particular asset or liability. Therefore, when measuring fair value an entity shall take into account the characteristics of the asset or liability if market participants would take those characteristics into account when pricing the asset or liability at the measurement date.

The fair value measurement assumes that the transaction to sell the asset or transfer the liability takes place: (a) in the principal market for the asset or liability, or (b) in the absence of a principal market, the most advantageous for the asset or liability. When there is no observable market to provide pricing information in connection with the sale of an asset or transfer a liability at the measurement date, the fair value shall be assumed in a transaction that date, considered from the perspective of a potential market who intends to maximize value associated with the asset or liability.

 

For financial reporting purposes, fair value measurements are categorised into Level 1, 2 or 3 based on the degree to which the inputs to the fair value measurements are observable and the significance of the inputs to the fair value measurement in its entirety, which are described as follows:

 

·Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the entity can access at the measurement date;

 

·Level 2 inputs are inputs, other than quoted prices included within Level 1, that are observable for the asset or liability, either directly or indirectly; and

 

·Level 3 inputs are unobservable inputs for the asset or liability.

 

F-18

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

All derivatives are recorded in the Consolidated Statements of Financial Position at the fair value from their trade date. If their fair value is positive, they are recorded as an asset, and if their fair value is negative, they are recorded as a liability. The fair value on the trade date is deemed, in the absence of evidence to the contrary, to be the transaction price. The changes in the fair value of derivatives from the trade date are recorded in “Net profit (loss) from financial operations” in the Consolidated Statement of Income.

 

Specifically, the fair value of financial derivatives included in the portfolios of financial assets or liabilities held for trading is deemed to be their daily quoted price. If, for exceptional reasons, the quoted price cannot be determined on a given date, the fair value is determined using similar methods to those used to measure over the counter (OTC) derivatives. The fair value of OTC derivatives is the sum of the future cash flows resulting from the instrument, discounted to present value at the date of valuation (“present value” or “theoretical close”) using valuation techniques commonly used by the financial markets: “net present value” (NPV) and option pricing models, among other methods. Also, within the fair value of derivatives are included Credit Valuation Adjustment (CVA) and Debit Valuation Adjustment (DVA), all with the objective that the fair value of each instrument includes the credit risk of its counterparty and Bank´s own risk.

 

The main techniques used as of December 31, 2013 and 2012 by the Bank’s internal models to determine the fair values of the financial instruments are as follows:

 

i.In the valuation of financial instruments permitting static hedging (mainly “forwards” and “swaps”), the “present value” method is used. Estimated future cash flows are discounted using the interest rate curves of the related currencies. The interest rate curves are generally observable market data.

 

ii.In the valuation of financial instruments requiring dynamic hedging (mainly structured options and other structured instruments), the Black-Scholes model is normally used. Where appropriate, observable market inputs are used to obtain factors such as the bid-offer spread, exchange rates, volatility, correlation indexes and market liquidity.

 

iii.In the valuation of certain financial instruments exposed to interest rate risk, such as interest rate futures, caps and floors, the present value method (futures) and the Black-Scholes model (plain vanilla options) are used. The main inputs used in these models are observable market data, including the related interest rate curves, volatilities, correlations and exchange rates.

 

The fair value of the financial instruments arising from the abovementioned internal models considers contractual terms and observable market data, which include interest rates, credit risk, exchange rates, the quoted market price of shares, volatility and prepayments, among other things. These methodologies can be adjusted and evaluated, as appropriate, through the internal calculation of fair value and the subsequent comparison with the related actively traded price.

 

“Loans and accounts receivable from customers” and “Held-to-maturity instrument portfolio” are measured at amortized cost using the “effective interest method.” “Amortized cost” is the acquisition cost of a financial asset or liability, plus or minus, as appropriate, prepayments of principal and the cumulative amortization (recorded in the consolidated income statement) of the difference between the initial cost and the maturity amount as calculated under the effective interest rate method. For financial assets, amortized cost also includes any reductions for impairment or uncollectibility. For loans and accounts receivable designated as hedged items in fair value hedges, the changes in their fair value related to the risk or risks being hedged are recorded in “Net profit (loss) from financial operations”.

 

The “effective interest method” is a method of calculating the amortized cost of a debt instrument and of allocating interest income over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash receipts (including all fees and points paid or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through the expected life of the debt instrument, or, where appropriate, a shorter period, to the net carrying amount on initial recognition.

 

For fixed-rate financial instruments, the effective interest rate coincides with the contractual interest rate established on the acquisition date plus, where applicable, the fees and transaction costs that, because of their nature, are a part of the financial return. For floating-rate financial instruments, the effective interest rate coincides with the rate of return prevailing until the next benchmark interest reset date.

 

The amounts at which the financial assets are recorded represent, in all material respects, the Bank’s maximum exposure to credit risk at each reporting date. The Bank has also received collateral and other credit enhancements to mitigate its exposure to credit risk, which consist mainly of mortgage guarantees, equity instruments and personal securities, assets leased out under leasing and rental agreements, assets acquired under repurchase agreements, securities loans and derivatives.

 

F-19

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

Income is recognized on an effective interest basis for loans and receivables other than those financial assets classified as trading investments.

 

ii.Hedging transactions

 

The Bank uses financial derivatives for the following purposes:

 

i.to sell to customers who request these instruments in the management of their market and credit risks,
ii.to use these derivatives in the management of the risks of the Bank entities’ own positions and assets and liabilities (“hedging derivatives”), and
iii.to obtain profits from changes in the price of these derivatives (“trading derivatives”).

 

All financial derivatives that do not qualify for hedge accounting are accounted for as “trading derivatives.”

 

The Bank designates certain hedging instruments, which include derivatives, embedded derivatives and non-derivatives in respect of foreign currency risk, as either fair value hedges or cash flow hedges. Hedges of foreign exchange risk on firm commitments are accounted for as cash flow hedges.

 

At the inception of the hedge relationship, the Bank documents the relationship between the hedging instrument and the hedged item, along with its risk management objectives and its strategy for undertaking various hedge transactions. Furthermore, at the inception of the hedge and on an ongoing basis, the Bank documents whether the hedging instrument is highly effective in offsetting changes in fair values or cash flows of the hedged item attributable to the hedged risk.

 

Fair value hedges

 

Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recognised in profit or loss immediately, together with any changes in the fair value of the hedged asset or liability that are attributable to the hedged risk. The change in the fair value of the hedging instrument and the change in the hedged item attributable to the hedged risk are recognised in profit or loss in the line item relating to the hedged item.

 

Cash flow hedges

 

The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in other comprehensive income and accumulated under the heading of cash flow hedging reserve. The gain or loss relating to the ineffective portion is recognised immediately in profit or loss, and is included in the ‘net foreign exchange gain (loss) line item.

 

Amounts previously recognised in other comprehensive income and accumulated in equity are reclassified to profit or loss in the periods when the hedged item affects profit or loss, in the same line as the recognised hedged item. However, when the hedged forecast transaction results in the recognition of a non-financial asset or a non-financial liability, the gains and losses previously recognised in other comprehensive income and accumulated in equity are transferred from equity and included in the initial measurement of the cost of the non-financial asset or non-financial liability.

 

Hedge accounting is discontinued when the Bank revokes the hedging relationship, when the hedging instrument expires or is sold, terminated, or exercised, or when it no longer qualifies for hedge accounting. Any gain or loss recognised in other comprehensive income and accumulated in equity at that time remains in equity and is recognised when any forecast transaction is ultimately recognised in profit or loss. When a forecast transaction is no longer expected to occur, the gain or loss accumulated in equity is recognised immediately in profit or loss.

 

iii.Derivatives embedded in hybrid financial instruments

 

Derivatives embedded in non-derivative host contracts are treated as separate derivatives when they meet the definition of a derivative, their risks and characteristics are not clearly and closely related to those of the host contracts and the contracts are not measured at fair value to profit and loss.

 

F-20

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

iv.Offsetting of financial instruments

 

Financial asset and liability balances are offset, i.e., reported in the Consolidated Statements of Financial Position at their net amount, only if there is a legally enforceable right to offset the recorded amounts and an intent either to settle them on a net basis or to realize the asset and settle the liability simultaneously.

 

v.Derecognition of financial assets and liabilities

 

The accounting treatment of transfers of financial assets depends on the extent and the manner in which the risks and rewards associated with the transferred assets are transferred to third parties:

 

i.If the Bank transfers substantially all the risks and rewards to third parties, as in the case of unconditional sales of financial assets, the transferred financial asset is removed from the Consolidated Statements of Financial Position.

 

ii.If the Bank retains substantially all the risks and rewards associated with the transferred financial asset, the transferred financial asset is not removed from the Consolidated Statements of Financial Position and continues to be measured by the same criteria as those used before the transfer. However, the following items are recorded:

 

-An associated financial liability for an amount equal to the consideration received; this liability is subsequently measured at amortized cost.
-The income from the transferred asset as well as the expenses associated with the liability contracted.

 

iii.If the Bank neither transfers nor substantially retains all the risks and rewards associated with the transferred financial asset, the following distinction is made:

 

a.If the transferor does not retain control over the transferred financial asset: the asset is removed from the Consolidated Statements of Financial Position and any rights or obligations retained or created in the transfer are recorded.

 

b.If the transferor retains control over the transferred financial asset: it continues to be recorded in the Consolidated Statements of Financial Position for an amount equal to its exposure to changes in value and a financial liability associated with the transferred financial asset is recorded. The net carrying amount of the transferred asset and the associated liability is the amortized cost of the rights and obligations retained if the transferred asset is measured at amortized cost. If the rights and obligations are retained, the asset is measured at fair value.

 

Accordingly, financial assets are only removed from the Consolidated Statements of Financial Position when the rights over the cash flows they generate have terminated or when all the inherent risks and rewards of ownership have been substantially transferred to third parties. Similarly, financial liabilities are only derecognized from the Consolidated Statements of Financial Position when the obligations specified in the contract are discharged or cancelled or the contract has matured.

 

i)Recognizing income and expenses

 

The most significant criteria used by the Bank to recognize its revenues and expenses are summarized as follows:

 

i.Interest revenue, interest expense, and similar items

 

Interest revenue and expense are recorded on an accrual basis using the effective interest method.

 

However, when the Bank believes that the debtor poses a high risk of default, the interest and inflation adjustments pertaining to these transactions are not recorded directly in the Consolidated Statement of Income unless they have been actually received.

 

This interest and inflation adjustments are generally referred to as “suspended” and are recorded in memo accounts which are not part of the Consolidated Statements of Financial Position. Instead, they are reported as part of the complementary information thereto and as memo accounts. This interest is recognized as income, when collected.

 

The resumption of interest income recognition of previously impaired loans only occurs when such loans became current (i.e. payments were received such that the loans are contractually past-due for less than 90 days) or they are no longer classified under the C3, C4, D1 or D2 categories (for loans individually evaluated for impairment).

 

F-21

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

Dividends received from companies classified as “Investments in other companies” are recorded as income when the right to receive them arises.

 

ii.Commissions, fees, and similar items

 

Fee and commission income and expenses are recognized in the Consolidated Statement of Income using criteria that vary according to their nature. The main criteria are:

 

-Fee and commission income and expenses relating to financial assets and liabilities which are measured at fair value through profit or loss are recognized when they are earned.
-Those arising from transactions or services that are performed over a period of time are recognized over the life of these transactions or services.
-Those relating to services provided in a single act are recognized when the single act is performed.

 

iv. Loan arrangement fees

 

Fees that arise as a result of the origination of a loan, mainly application and analysis-related fees, are deferred and recognized in the Consolidated Statement of Income over the term of the loan.

 

j)Impairment

 

i.Financial assets:

 

A financial asset, other than that at fair value through profit and loss, is evaluated on each financial statement filing date to determine whether objective evidence of impairment exists.

 

A financial asset or group of financial assets will be impaired if, and only if, objective evidence of impairment exists as a result of one or more events that occurred after initial recognition of the asset (“event causing the loss”), and this event or events causing the loss have an impact on the estimated future cash flows of a financial asset or group of financial assets.

 

An impairment loss relating to financial assets recorded at amortized cost is calculated as the difference between the recorded amount of the asset and the present value of estimated future cash flows, discounted at the financial asset’s original effective interest rate.

 

An impairment loss relating to a financial asset available for sale is calculated based on a significant or prolonged decline in its fair value.

 

Individually significant financial assets are individually tested to determine their impairment. The remaining financial assets are evaluated collectively in groups that share similar credit risk characteristics.

 

All impairment losses are recorded in income. Any impairment loss relating to a financial asset available for sale previously recorded in equity is transferred to profit or loss.

 

The reversal of an impairment loss occurs only if it can be objectively related to an event occurring after the initial impairment loss was recorded. The reversal of an impairment loss shall not exceed the carrying amount that would have been determined if no impairment loss has been recognized for the asset in prior years. The reversal is recorded in income with the exception of available for sale equity financial assets; any reversal is recorded in other comprehensive income.

 

ii.Non-financial assets:

 

The Bank’s non-financial assets, excluding investment properties, are reviewed at each reporting date to determine whether there is any indication that those assets have suffered an impairment loss (i.e. its carrying amount exceeds its recoverable amount). If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss.

 

F-22

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.

 

If the recoverable amount of an asset is estimated to be less than its carrying amount, the carrying amount of the asset is reduced to its recoverable amount. An impairment loss is recognized immediately in profit or loss.

In connection to other assets, impairment losses recorded in prior periods are assessed at each reporting date in search of any indication that the loss has decreased or disappeared and should be reversed. An impairment loss shall be reversed only if it does not exceed the carrying amount of loss for impairment recognized for the asset in prior years.

 

k)Property, plant, and equipment

 

This category includes the amount of buildings, land, furniture, vehicles, computer hardware and other fixtures owned by the consolidated entities or acquired under finance leases. Assets are classified according to their use as follows:

 

i.Property, plant and equipment for own use

 

Property, plant and equipment for own use (including, among other things, tangible assets received by the consolidated entities in full or partial satisfaction of financial assets representing accounts receivable from third parties which are intended to be held for continuing own use and tangible assets acquired under finance leases) are presented at acquisition cost less the related accumulated depreciation and, if applicable, any impairment losses (when net carrying amount was higher than recoverable amount).

 

Depreciation is calculated using the straight line method over the acquisition cost of assets less their residual value, assuming that the land on which buildings and other structures stand has an indefinite life and, therefore, is not subject to depreciation.

 

The Bank must apply the following useful lives for the tangible assets that comprise its assets:

 

ITEM   Useful
 life

(Months)
     
Land   -
Paintings and works of art   -
Assets retired for disposal   -
Carpets and curtains   36
Computers and hardware   36
Vehicles   36
Computational systems and software   36
ATM’s   60
Machines and equipment in general   60
Office furniture   60
Telephone and communication systems   60
Security systems   60
Rights over telephone lines   60
Air conditioning systems   84
Installations in general   120
Security systems (acquisitions up to October 2002)   120
Buildings   1,200

 

The consolidated entities assess at each reporting date whether there is any indication that the carrying amount of any of their tangible assets’ exceeds its recoverable amount. If this is the case, the carrying amount of the asset is reduced to its recoverable amount and future depreciation charges are adjusted in proportion to the revised carrying amount and to the new remaining useful life, if the useful life needs to be revised.

 

F-23

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

Similarly, if there is an indication of a recovery in the value of a tangible asset, the consolidated entities record the reversal of the impairment loss recorded in prior periods and adjust the future depreciation charges accordingly. In no circumstance may the reversal of an impairment loss on an asset increase its carrying value above the one it would have had if no impairment losses had been recorded in prior years.

 

The estimated useful lives of the items of property, plant and equipment held for own use are reviewed at least at the end of each reporting period to detect significant changes therein. If changes are detected, the useful lives of the assets are adjusted by correcting the depreciation charge to be recorded in the Consolidated Statement of Income in future years on the basis of the new useful lives.

 

Maintenance expenses relating to tangible assets (property, plant and equipment) held for own use are recorded as an expense in the period in which they are incurred.

 

ii.Assets leased out under operating leases

 

The criteria used to record the acquisition cost of assets leased out under operating leases, to calculate their depreciation and their respective estimated useful lives, and to record the impairment losses thereof, are consistent with those described in relation to property, plant and equipment held for own use.

 

l)Leasing

 

i.Finance leases

 

Finance leases are leases that substantially transfer all the risks and rewards incidental to ownership of the leased asset to the lessee.

 

When the consolidated entities act as the lessor of an asset, the sum of the present value of the lease payments receivable from the lessee, including the exercise price of the lessee’s purchase option at the end of the lease term, which is equivalent to one additional lease payment and so is reasonably certain to be exercised, is recognized as lending to third parties and is therefore included under “Loans and accounts receivables from customers” in the Consolidated Statements of Financial Position.

 

When the consolidated entities act as lessees, they show the cost of the leased assets in the Consolidated Statements of Financial Position based on the nature of the leased asset, and simultaneously record a liability for the same amount (which is the lower of the fair value of the leased asset and the sum of the present value of the lease payments payable to the lessor plus, if appropriate, the exercise of the purchase option). The depreciation policy for these assets is consistent with that for property, plant and equipment for own use.

 

In both cases, the finance income and finance expenses arising from these contracts are credited and debited, respectively, to “Interest income” and “Interest expense” in the Consolidated Statement of Income so as to achieve a constant rate of return over the lease term.

 

ii.Operating leases

 

In operating leases, ownership of the leased asset and substantially all the risks and rewards incidental thereto remain with the lessor.

 

When the consolidated entities act as the lessor, they present the acquisition cost of the leased assets under "Property, plant and equipment”. The depreciation policy for these assets is consistent with that for similar items of property, plant and equipment held for own use and revenues from operating leases is recorded on a straight line basis under “Other operating income” in the Consolidated Statement of Income.

 

When the consolidated entities act as the lessees, the lease expenses, including any incentives granted by the lessor, are charged on a straight line basis to “Administrative and other expenses” in the Consolidated Statement of Income.

 

F-24

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

iii.Sale and leaseback transactions

 

For sale at fair value and operating leasebacks, the profit or loss generated is recorded at the time of sale except in the case of excess of proceeds over fair value, which difference is amortized over the period of use of the asset. In the case of finance leasebacks, the profit or loss generated is amortized over the lease term.

 

m)Intangible assets

 

Intangible assets are identified as non-monetary assets (separately identifiable from other assets) without physical substance which arise as a result of a legal transaction (contractual terms) or are developed internally by the consolidated entities. They are assets whose cost can be estimated reliably and over which the consolidated entities have control and consider it probable that future economic benefits will be generated.

 

Intangible assets are recorded initially at acquisition or production cost and are subsequently measured at cost less any accumulated amortization and any accumulated impairment losses.

 

Internally developed computer software

 

Internally developed computer software is recorded as an intangible asset if, among other requirements (basically the Bank’s ability to use or sell it), it can be identified and its ability to generate future economic benefits can be demonstrated. The estimated useful life for software is 3 years.

 

Intangible assets are amortized on a straight-line basis over their estimated useful life; which has been defined as 36 months.

 

Expenditure on research activities is recorded as an expense in the year in which it is incurred and cannot be subsequently capitalized.

 

n)Cash and cash equivalents

 

For the preparation of the cash flow statement, the indirect method was used, beginning with the Bank’s consolidated pre-tax income and incorporating non-cash transactions, as well as income and expenses associated with cash flows, which are classified as operating, investment or financing activities.

 

o)Allowances for loan losses

 

The Bank has established allowances to cover incurred losses on loans and account receivables from customers in accordance with its internal models and risk assessment as approved by the Board of Directors.

 

The Bank models determine allowances and provisions for loan losses according to the type of portfolio or operations. Loans and accounts receivables from customers are divided into three categories:

 

i.Consumer loans,
ii.Mortgage loans, and
iii.Commercial loans.

 

The Bank performs an assessment of the risk associated with loans and accounts receivable from customers to determine their allowance for loan losses as described below:

 

-Individual assessment - represents the case where the Bank assesses a debtor as individually significant, or when he/she cannot be classified within a group of financial assets with similar credit risk characteristics, due to their size, complexity or level of exposure.

 

-Group assessment - A group assessment is relevant for analyzing a large number of operations with small individual balances from individuals or small-size companies. The Bank groups debtors with similar credit risk characteristics giving to each group a default probability and recovery rate based on a historical analysis.

 

The models used to determine credit risk allowances are described as follows:

 

F-25

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

I.Allowances for individual assessment

 

An individual assessment of commercial debtors is necessary in the case of companies which, due to their size, complexity or level of exposure regarding the entity, must be known and analyzed in detail.

 

For the purposes of establishing its provisions, the Bank assigns to each debtor, for both loans and contingent loans, a risk category, after assigning him/her to one of the portfolio categories. Risk factors used on the assignment are: industry or sector of the borrower, owners or managers of the borrower, their financial position and payment ability, and payment behavior.

 

The Bank’s risk categories are as follows:

 

1. Debtors may be classified in risk categories A1, A2, A3 or B (if they are current on their payment obligations and show no sign of deterioration in their credit quality). B is different from the A categories by a certain history of late payments. The A categories are distinguished by different PNPs (as defined below).

 

2. Debtors classified as C1, C2, C3, C4, D1 or D2 include debtors whose loans with us have been charged off or administered by our Recovery Unit, or classified as Precontenciosos (PRECO or deteriorated).

 

For loans classified as A1, A2, A3 and B, we assign a specific provision level on an individual basis to each borrower and, therefore, the amount of loan loss allowance is determined on a case by case basis.

 

Estimated Incurred Loan Loss = Loan Loss Allowance

 

The estimated incurred loss is obtained by multiplying all risk factors defined in the following equation:

 

EIL= EXP x PNP x SEV

 

EIL = Estimated Incurred Loan Loss. The estimated incurred loan loss is how much could be lost in the event a debtor does not perform the obligations under the loan.

 

EXP = Exposure. This corresponds to the value of commercial loans.

 

PNP = Probability of Non-Performance. This variable, expressed as a percentage, indicates the probability that a debtor will default in a period of 12 months. This percentage is associated with the internal rating that we give to each debtor, which is determined by analyzing such parameters as debt servicing capacity (including, usually, projected cash flows), the company’s financial history, the solvency and capacity of shareholders and management, and projections for the economic sector in which it operates.

 

SEV = Severity. This is the effective loss rate given default for debtors in the same segment, which is determined statistically based on the historical effective losses for us for each segment.

 

PNP and SEV are reviewed and updated every 3 years. Every year, models together with PNP and SEV assumptions, are tested by the Bank’s Credit Risk Department, to ensure that they are appropriate at each reporting date so as to make sure any difference between the estimated incurred losses and actual losses is reduced.

 

These tests focus on the validation of the sufficiency of the Bank’s allowances, and consist of comparisons between actual write-offs to allowances established by the model, and the coverage of the total allowance to actual write-offs in the most current periods. Individual loan classification and improvements to any customer classification are also presented for approval to our Risk Committee.

 

For loans classified in the C and D categories, loan loss allowances are based mainly on the fair value of the collateral, adjusted for an estimated cost to sell, that each of these loans have. Allowance percentage for each category is then based on the fair value of the collateral, or the expected future cash flow from the loan for each individually evaluated non-performing loans.

 

F-26

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

II.Allowances for group assessment

 

The Bank uses the concept of estimation of incurred debt to quantify the allowances levels over the group-evaluated portfolios. Incurred debt is the expected provision expense that will appear one year away from the balance date of the transaction’s credit risk, considering the counterpart risk and the guarantees associated with each transaction.

 

Following the Bank’s definition, the Bank uses group evaluation to approach transactions that have similar credit risk features, which indicate the debtor’s payment capacity over the entire debt, principal and interests, pursuant to the contract’s terms. In addition, this allows us to assess a high number of transactions with low individual amounts, whether they belong to individuals or small sized companies. Therefore, debtors and loans with similar features are grouped together and each group has a risk level assigned to it.

 

These models are meant to be used mainly to analyze loans granted to individuals (including consumer loans, credit lines, mortgage loans and commercial loans) and commercial loans to SMEs.

 

Allowances are established using these models, taking into account the historical Impairment and other known circumstances at the time of evaluation. After this, a historical loss rate is assigned to each portfolio profile constituting each segment.

 

Allowances for group-evaluated loans are established based on the credit risk of the profile to which the loan belongs, within the established segments for the type of loan. The method for assigning a profile is established based on a statistical building method, establishing a relation through logistic regression various variables, such as payment behavior in the Bank, payment behavior outside the Bank, various sociodemographic data, among others, and a response variable that determines a client’s risk level, which in this case is 90 days of non-performance (The chosen features are relevant when calculating future cash flows per group of assets). Afterwards, common profiles are established and with differentiated default rates, applying the real historical loss the Bank has had with that portfolio.

 

The different risk categories are constructed and updated periodically based on the payment behavior of the client’s profile to which they belong, as well as his or her sociodemographic characteristics. Therefore, when a customer has past due balance or has missed some payments, the outcome is that the customer will move to a different segment with a higher loss rate, therefore capturing current trends for each risk profile.

 

Allowance quantification, once the customers have been classified, is the product of three factors: exposure (EXP), Probability of Non-Performance (PNP) and Severity (SEV). The same equation used for individual assessment mentioned above.

 

The estimated incurred loss rates for group-evaluated loans correspond to charge-offs net of recoveries. The methodology establishes the period in which the estimated incurred loss for each risk profile emerges. Once the loss has been considered to have been incurred, the estimated incurred loss rates are applied to the corresponding risk profile to obtain the net charge-off level associated with this period. The loss rates applied to each risk profile are based only on the historical net charge-off data for that specific profile within one of the four groups of loans. No other statistical or other information other than net charge-offs is used to determine the loss rates.

 

To determine the estimated incurred loss for commercial and mortgage loans collectively evaluated for impairment, we mainly analyze the payment behavior of clients, particularly the payment behavior of clients with payments that are more than 90 days overdue, clients with other weaknesses, such as early non-performance (i.e., payments that are past-due, though by less than 90 days), clients with modified loans and clients with renegotiated loans, as well as success in recovery against these clients. We also take into account whether the loan is supported by collateral.

 

In connection with mortgage loans, historical net charge-offs are considered in the model to calculate loss rates for loans collectively evaluated for impairment. The risk categories are such that when a customer has a past-due balance or has missed some payments, the outcome is that the customer will move to a different risk category with a higher loss rate, therefore capturing current trends of the customer and, when aggregate, current trends in the market.

 

Our models for loans analyzed on a group basis (consumer loans, residential mortgage loans and small-and-mid- sized commercial loans) are monitored on a monthly basis with respect to predictability and stability, using indicators that seek to capture the underlying need to update the models for current loss trends. Therefore, the periods of historical net charge-offs used in the allowance model may be more than a year old as we only update the historical net charge-offs only when our assessment of predictability and stability indicators determine it is necessary.

 

F-27

Table of Contents

  

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

III.Charge-offs

 

As a general rule, charge-offs should be done when all collection efforts have been exhausted. These charge-offs consist of derecognition from the Consolidated Statements of Financial Position of the corresponding loans operations in its entirety, and, therefore, include portions not past-due of a loan in the case of installments loans or leasing operations (no partial charge-offs exists).

 

Subsequent payments obtained from charged-off loans will be recognized in the Consolidated Statement of Income as a recovery of loans previously charged-off.

 

Loan and accounts receivable charge-offs are recorded for overdue, past due, and current installments based on the time periods expired since reaching overdue status, as described below:

 

Type of loan   Term
     
Consumer loans with or without collateral   6 months
Other transactions without collateral   24 months
Commercial loans with collateral   36 months
Mortgage loans   48 months
Consumer leasing   6 months
Other non-mortgage leasing transactions   12 months
Mortgage leasing (household and business)   36 months

 

Any payment agreement of an already charged-off loan will not give rise to income—as long as the operation is still in an impaired status—and the effective payments received are accounted for as a recovery from loans previously charged-off.

 

IV.Recovery of loans previously charged off and accounts receivable from customers

 

Recovery of previously charged-off loans and accounts receivable from customers, are recorded in the Consolidated Statement of Income as a deduction from provisions for loan losses.

 

In accordance with our charge-off policy described in iii) above, we may subsequently recover a portion of the amount charged-off (at 100%). The allowance for loan losses on our collectively evaluated loans incorporates an expected recovery rate based on historical information. At the time we charge-off the carrying amount of any loans which have been collectively evaluated for impairment, the allowance for loan losses on collectively evaluated loans is replenished to reflect incurred losses based on statistical models developed in compliance with IAS 39 on the remaining pool of loans. The amounts required for replenishment are recorded in the financial statements as “Provision established”. When a charged-off line item within the financial statements also includes charge-offs on collectively impaired loans, the line item is titled “Charged-offs of individually significant loans and/or collectively evaluated loans”.

 

Changes in accounting estimates

 

In 2012, and as a response to the ongoing improvement and monitoring process of the allowance models, the Bank updated its allowance model for consumer loans. Until June 2012, estimated loss rates in said model were established by the historical behavior of net charge-offs of recoveries for each risk profile. It is important to mention that this method only considered historical debt data for each specific profile and did not include the use of any other statistical information. Since June 2012, loss rate has been estimated with the product of the Probability of Default (PD) and Loss Given Default (LGD); established according to the historical behavior of the different profiles and based on a duly based historical analysis. These changes generated an effect on income of Ch$24,753 million. The effect of these improvements was considered as a change of estimate, following International Accounting Standards No. 8 “Accounting Policies, Changes in Accounting Estimates and Errors”; therefore, the effect was reported on the Consolidated Statement of Income.

 

F-28

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

p)Provisions, contingent assets, and contingent liabilities

 

Provisions are liabilities of uncertain timing or amount. These provisions are recognized in the Consolidated Statements of Financial Position when the Bank:

 

i.has a present obligation (legal or constructive) as a result of past events, and
ii.To the date of these financial statements, it is probable that an outflow of resources will be required to settle these obligations and the amount of these resources can be readily measured.

 

Contingent assets or contingent liabilities are any potential rights or obligations arising from past events whose existence will be confirmed only by the occurrence or non-occurrence if one or more uncertain future events that are not wholly under control of the Bank.

 

Consolidated annual accounts reflect all significant provisions for which it is estimated that the probability of having to meet the obligation is more likely than not.

 

Provisions are quantified using the best available information on the consequences of the event giving rise to them and are reviewed and adjusted at the end of each year and are used to address the specific liabilities for which they were originally recognized. Partial or total reversals are recorded when such liabilities cease to exist or decrease.

 

Provisions are classified according to the obligation covered as follows:

 

-Provision for employee salaries and expenses
-Provision for mandatory dividends
-Provisions for contingent credit risks
-Provisions for contingencies

 

q)Deferred income taxes and other deferred taxes

 

The Bank records, when appropriate, deferred tax assets and liabilities for the estimated future tax effects attributable to differences between the carrying amount of assets and liabilities and their tax bases. The measurement of deferred tax assets and liabilities is based on the tax rate, according to the applicable tax laws, using the tax rate that applies to the period when the deferred asset and liability will be settled.. The future effects of changes in tax legislation or tax rates are recorded in deferred taxes beginning on the date on which the law approving such changes is published.

 

r)Use of estimates

 

The preparation of the financial statements requires Management to make estimates and assumptions that affect the application of the accounting policies and the reported amounts of assets, liabilities, revenues and expenses. Actual results may differ from these estimates.

 

In certain cases, International Financial Reporting Standards (IFRS) require that assets or liabilities be recorded or disclosed at their fair values. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. When available, quoted market prices in active markets have been used as the basis for measurement. Where quoted market prices in active markets are not available, the Bank has estimated such values based on the best information available, including the use of internal valuation models and other valuation techniques.

 

The Bank has established allowances to cover incurred losses to estimate allowances, the Bank must regularly re-evaluate taking into consideration factors such as changes in the nature and volume of the loan portfolio, trends in forecasted portfolio quality, credit quality and economic conditions that may adversely affect the borrowers’ ability to pay. Increases in the allowances for loan losses are reflected as “Provision for loan losses” in the Consolidated Statement of Income. Loans are charged-off when Management determines that a loan or a portion thereof is impaired. Charge-offs are recorded as a reduction of the allowance for loan losses.

 

The relevant estimates and assumptions are regularly reviewed by the Bank’s Management to quantify certain assets, liabilities, revenues, expenses, and commitments. Revised accounting estimates are recorded in the period in which the estimate is revised.

 

F-29

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

These estimates, made on the basis of the best available information, mainly refer to:

 

-Impairment losses of certain assets (Notes 8, 9, 10, and 33)
-The useful lives of tangible and intangible assets (Notes 13, 14 and 33)
-The fair value of assets and liabilities (Notes 6, 7, 8, 11 and 37)
-Commitments and contingencies (Note 23)
-Current and deferred taxes (Note 15)

 

s)Assets received or awarded in lieu of payment

 

Assets received or awarded in lieu of payment of loans and accounts receivable from clients are recognized at their fair value (as determined by an independent appraisal). A price is agreed upon by the parties through negotiation, or, when the parties do not reach an agreement, at the amount at which the Bank is awarded those assets at a judicial auction. In the both cases, an independent appraisal is performed. The excess of the outstanding loan balance over the fair value is charged to net income for the period, under “Provision for loan losses”. Any excess of the fair value over the outstanding loan balance, less costs to sell of the collateral, is returned to the client. These assets are subsequently adjusted to their net realizable value less cost to sale (assuming a forced sale). The difference between the carrying value of the asset and the estimated fair value less costs to sell is charged to net income for the period, under “Other operating expenses”. The result obtained in the sale of the asset is subsequently recorded under “Other operating income”.

 

Independent appraisals are obtained at least every 18 months and fair values are adjusted accordingly. No adjustments have been made between appraisals with respect to the period covered by these financial statements considering the stability of the real estate market in Chile during past years and expected stability of the real estate market in the coming years.

 

At least once a year, the Bank performs the necessary analysis to update these assets’ costs to sell. According to the Bank’s survey, as of December 31, 2013 the average cost to sell was estimated at 5.7% of the appraised value (4.5% as of December 31, 2012).

 

t)Earnings per share

 

Basic earnings per share are determined by dividing the net income attributable to the Bank shareholders for the reported period by the weighted average number of shares outstanding during the reported period.

 

Diluted earnings per share are determined in the same way as basic earnings, but the weighted average number of outstanding shares is adjusted to take into consideration the potential diluting effect of stock options, warrants, and convertible debt.

 

As of December 31, 2013 and 2012 the Bank did not have any instruments that generated diluting effects over equity.

 

u)Temporary acquisition (assignment) of assets

 

Purchases (sales) of financial assets under non-optional resale (repurchase) agreements at a fixed price (“repos”) are recorded in the Consolidated Statements of Financial Position based on the nature of the debtor (creditor) under “Deposits in the Central Bank of Chile,” “Deposits in financial institutions” or “Loans and accounts receivable from customers” (“Central Bank of Chile deposits,” “Deposits from financial institutions” or “Customer deposits”).

 

Differences between the purchase and sale prices are recorded as financial interest over the term of the contract.

 

v)Provision for mandatory dividends

 

As of December 31, 2013 and 2012 the Bank recorded a provision for mandatory dividends. This provision is made pursuant to Article 79 of the Corporations Act, which is in accordance with the Bank’s internal policy, pursuant to which at least 30% of net income for the period is distributed, except in the case of a contrary resolution adopted at the respective shareholders’ meeting by unanimous vote of the outstanding shares. This provision is recorded, as a deducting item, under the “Retained earnings – provisions for mandatory dividends” line of the Consolidated Statement of Changes in Equity with offset to Provisions.

 

F-30

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

w)Employee benefits

 

i.Post-employment benefits – Defined Benefit Plan:

 

According to current collective labor agreements and other agreements, the Bank has an additional benefit available to its principal executives, consisting of a pension plan whose purpose is to endow them with funds for a better supplementary pension upon their retirement.

 

Features of the Plan:

 

The main features of the Post-Employment Benefits Plan promoted by the Banco Santander Chile are:

 

a.Aimed at the Group’s management
b.The general requisite to apply for this benefit is that the employee must be carrying out his/her duties when turning 60 years old.
c.The Santander Group will take on insurance (pension fund) on their behalf that it will pay up periodically.
d.The Santander Group will be responsible for granting the benefits directly.

 

To determine the present value of the defined benefit obligation and the current service cost, the method of projected unit credit is used.

 

Components of defined benefit cost include:

 

-current service cost and any past service cost, which are recognized in profit or loss for the period;
-net interest on the liability (asset) for net defined benefit, which is recognized in profit or loss for the period;
-new liability (asset) remeasurements for net defined benefit include: (a) actuarial gains and losses;

(b) changes in the performance of the plan assets and; (c) changes in the effect of the asset ceiling, which are recognized in other comprehensive income.

 

The liability (asset) for net defined benefit is the deficit or surplus, determined as the difference between the present value of the defined benefit obligation minus the fair value of plan assets.

 

Plan assets comprise the insurance policies taken out by the Bank with a third party that is not a related party. These assets are held by an entity legally separated from the Bank and exist solely to pay benefits to employees.

 

The Bank presents the present service cost and the net interest of the Personnel wages and expenses on the Consolidated Statement of Income.

 

The liability for post-employment benefits recognized in the Consolidated Statement of Financial Position represents the deficit or surplus in the defined benefit plans of the Bank. Any surplus resulting from the calculation is limited to the present value of any economic benefits available in the form of refunds from the plan or reductions in future contributions.

 

When employees leave the plan before meeting the requirements to be eligible for the benefit, contributions made ​​by the Bank are reduced.

 

ii.Cash-settled share based compensation

 

The allocation of equity instruments to executives of the Bank and its Subsidiaries as a form of compensation for their services, when those instruments are provided at the end of a specific period of employment, is recorded as an expense in the Consolidated Statement of Income under the “Personnel expenses” item, as the relevant executives provide their services over the course of the period. The Bank pays the parent for the equity instruments granted to its employees. The cash obligation is determined at the grant date in an amount equal to the fair value of the liability with employees at that date. The Bank receives invoices from the parent on a bi-annual basis. Therefore, at the end of each six-month period, the liability recorded is reversed by the payment to the parent.

 

F-31

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

Our stock performance plan corresponds to cash-settled share-based payment in accordance with IFRS 2 “Share based payments”. The fair value at grant date is determined using a Monte Carlo model which represents the basis of the payment amount, and is recorded on a straight-line basis over the life of the plan. IFRS 2 requires that the fair value of the liability be remeasured at the end of each reporting period and that fair value changes attributable to rendered services to date be reflected in the statement of income. Given the immateriality of any changes to the fair value of the liability over the 3-year life of the plan, the fair value remeasurement was not recorded. As a cash-settled share-based payment award, the offset of the journal entry to record the compensation expense is a liability for share-based payment awards.

 

x)Application of new and revised International Financial Reporting Standards

 

i.New and revised IFRS standards effective in current year

 

The following accounting pronouncements have been issued by the IASB, which have been fully incorporated by the Bank and are detailed as follows:

 

Amendment to IFRS 1, First Time Adoption of international financial reporting standards IFRS – On December 20, 2010 the IASB published certain modifications to IFRS 1, specifically:

 

(i) Elimination of Set Dates for First Time Adopters - These modifications help first time adopters of IFRS by replacing the back application date of the un-record of financial assets and liabilities of ‘January 1, 2004’ with the ‘transition date to IFRS’. In this way, first time IFRS adopters do not have to apply the un-record requirements of IAS 39 retrospectively to a previous date and free adopters to recalculate profit and losses of ‘day 1’ over transactions that took place before the transition date to IFRS.

 

(ii) Severe hyperinflation – These modifications provide guidelines for entities coming from a sever hyperinflation, allowing them at the date of transaction of entities, to measure all assets and liabilities held before the normalization of functional currency date to fair value on the transition to IFRS date and use that fair value as the attributed cost for those assets and liabilities in the statements of opening financial position under IFRS. Entities using this exemption will have to describe the circumstances of how and why their functional currency was subjected to sever hyperinflation and the circumstances that led to end those conditions.

 

These modifications will be mandatorily applied for yearly periods beginning on or after July 1, 2012. Early implementation is permitted. The implementation of this amendment did not have an impact on the Bank’s Consolidated Financial Statements since we are already preparing our Statements according to IFRS.

 

IFRS 10, Consolidated Financial Statements - IFRS 10 replaces the parts of IAS 27 Consolidated and Separate Financial Statements that deal with consolidated financial statements and SIC-12 Consolidation – Special Purpose Entities. IFRS 10 changes the definition of control such that an investor has control over an investee when a) it has power over the investee, b) it is exposed, or has rights, to variable returns from its involvement with the investee and c) has the ability to use its power to affect its returns. All three of these criteria must be met for an investor to have control over an investee. Previously, control was defined as the power to govern the financial and operating policies of an entity so as to obtain benefits from its activities. Additional guidance has been included in IFRS 10 to explain when an investor has control over an investee. Some guidance included in IFRS 10 that deals with whether or not an investor that owns less than 50% of the voting rights in an investee has control over the investee is relevant to the Bank. The implementation of this standard did not have a significant impact on our consolidated financial statements.

 

IFRS 11, Joint Arrangements — IFRS 11 replaces IAS 31 Interests in Joint Ventures, and the guidance contained in a related interpretation, SIC-13 Jointly Controlled Entities – Non-Monetary Contributions by Venturers, has been incorporated in IAS 28 (as revised in 2011). IFRS 11 deals with how a joint arrangement of which two or more parties have joint control should be classified and accounted for. Under IFRS 11, there are only two types of joint arrangements – joint operations and joint ventures. The classification of joint arrangements under IFRS 11 is determined based on the rights and obligations of parties to the joint arrangements by considering the structure, the legal form of the arrangements, the contractual terms agreed by the parties to the arrangement, and, when relevant, other facts and circumstances. A joint operation is a joint arrangement whereby the parties that have joint control of the arrangement (i.e. joint operators) have rights to the assets, and obligations for the liabilities, relating to the arrangement. A joint venture is a joint arrangement whereby the parties that have joint control of the arrangement (i.e. joint venturers) have rights to the net assets of the arrangement. Previously, IAS 31 contemplated three types of joint arrangements – jointly controlled entities, jointly controlled operations and jointly controlled assets. The classification of joint arrangements under IAS 31 was primarily determined based on the legal form of the arrangement (e.g. a joint arrangement that was established through a separate entity was accounted for as a jointly controlled entity).

 

F-32

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

The initial and subsequent accounting of joint ventures and joint operations is different. Investments in joint ventures are accounted for using the equity method (proportionate consolidation is no longer allowed). Investments in joint operations are accounted for such that each joint operator recognizes its assets (including its share of any assets jointly held), its liabilities (including its share of any liabilities incurred jointly), its revenue (including its share of revenue from the sale of the output by the joint operation) and its expenses (including its share of any expenses incurred jointly). Each joint operator accounts for the assets and liabilities, as well as revenues and expenses, relating to its interest in the joint operation in accordance with the applicable Standards. The implementation of this standard did not have a significant impact on our consolidated financial statements.

 

IFRS 12, Disclosure of Interests in Other Entities - On May 12, 2011, the IASB issued IFRS 12 Disclosure of Interests in Other Entities, which requires further disclosures related to interests in subsidiaries, joint agreements, associates and/or unconsolidated structured entities. IFRS 12 establishes disclosure objectives and specifies minimum disclosures that an entity should provide to fulfill those objectives. An entity should disclose information that allows users of its financial statements evaluate the nature and risks associated with interests in other entities and the effects of those interests on its financial statements. The disclosure requirements are extensive and represent and effort that could require gathering the necessary information. The implementation of this standard did not have a significant impact on our consolidated financial statements.

 

IFRS 13, Fair Value Measurement - IFRS 13 establishes a single source of guidance for fair value measurements and disclosures about fair value measurements. The scope of IFRS 13 is broad; the fair value measurement requirements of IFRS 13 apply to both financial instrument items and non-financial instrument items for which other IFRSs require or permit fair value measurements and disclosures about fair value measurements, except for share-based payment transactions that are within the scope of IFRS 2 Share-based Payment, leasing transactions that are within the scope of IAS 17 Leases, and measurements that have some similarities to fair value but are not fair value (e.g. net realisable value for the purposes of measuring inventories or value in use for impairment assessment purposes).

 

IFRS 13 defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction in the principal (or most advantageous) market at the measurement date under current market conditions. Fair value under IFRS 13 is an exit price regardless of whether that price is directly observable or estimated using another valuation technique. Also, IFRS 13 includes extensive disclosure requirements.

 

IFRS 13 requires prospective application from 1 January 2013. In addition, specific transitional provisions were given to entities such that they need not apply the disclosure requirements set out in the Standard in comparative information provided for periods before the initial application of the Standard. The implementation of this standard generated an impact amounted Ch$18,324 million on our consolidated financial statements.

 

Amendment to IAS 1 - Presentation of Items of Other Comprehensive Income - The amendments introduce new terminology, whose use is not mandatory, for the statement of comprehensive income and income statement. Under the amendments to IAS 1, the ‘statement of comprehensive income’ is renamed as the ‘statement of profit or loss and other comprehensive income’ [and the ‘income statement’ is renamed as the ‘statement of profit or loss’]. The amendments to IAS 1 retain the option to present profit or loss and other comprehensive income in either a single statement or in two separate but consecutive statements. However, the amendments to IAS 1 require items of other comprehensive income to be grouped into two categories in the other comprehensive income section: (a) items that will not be reclassified subsequently to profit or loss and (b) items that may be reclassified subsequently to profit or loss when specific conditions are met. Income tax on items of other comprehensive income is required to be allocated on the same basis – the amendments do not change the option to present items of other comprehensive income either before tax or net of tax. The amendments have been applied retrospectively, and hence the presentation of items of other comprehensive income has been modified to reflect the changes. Other than the above mentioned presentation changes, the application of the amendments to IAS 1 does not result in any impact on profit or loss, other comprehensive income and total comprehensive income.

 

F-33

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

Amendment to IAS 19 - Employee Benefits - IAS 19 (as revised in 2011) changes the accounting for defined benefit plans and termination benefits. The most significant change relates to the accounting for changes in defined benefit obligations and plan assets. The amendments require the recognition of changes in defined benefit obligations and in the fair value of plan assets when they occur, and hence eliminate the ‘corridor approach’ permitted under the previous version of IAS 19 and accelerate the recognition of past service costs. All actuarial gains and losses are recognized immediately through other comprehensive income in order for the net pension asset or liability recognised in the consolidated statement of financial position to reflect the full value of the plan deficit or surplus. Furthermore, the interest cost and expected return on plan assets used in the previous version of IAS 19 are replaced with a ‘net interest’ amount under IAS 19 (as revised in 2011), which is calculated by applying the discount rate to the net defined benefit liability or asset. These changes have had an impact on the amounts recognized in profit or loss and other comprehensive income in prior years (see Note 2 – Accounting changes). In addition, IAS 19 (as revised in 2011) introduces certain changes in the presentation of the defined benefit cost including more extensive disclosures.

 

Specific transitional provisions are applicable to first-time application of IAS 19 (as revised in 2011). The Bank applied this amendment, in accordance with IAS 8 - Accounting Policies Changes. The effect of this application is shown in detail on Note 02 - Accounting changes, on these Consolidated Financial Statements.

 

Annual Improvements and International Standards to Financial Information – On May 17, 2012 the IASB issued “Annual Improvements to IFRS: 2009-2011 Cycle”, incorporating amendments to five standards.

 

-IFRS 1 - First-time adoption of standards Related to the relative implementation of the IFRS 1 and loan costs.
-IAS 1 - Presentation of Financial Statements: Clarification on the requirements for comparative information.
-IAS 16 - Property, Plant and Equipment: Regarding the classification of the auxiliary equipment.
-IAS 32 - Financial Instruments: Presentation: On the tax effect of distributions to holders of equity instruments.
-IAS 34 - Interim Financial Reporting: Interim financial reporting and segmented information for total assets and liabilities.

 

The amendments to the IFRS, cycle 2009-2011, are effective for annual periods beginning on or after January 1, 2013, although early application is permitted. These amendments did not have a material impact on our consolidated financial statements.

 

IAS 27 (2011), Separated Financial Statements - IAS 27 Consolidated and Separated Financial Statements was modified by IFRS 10 but keeps the current guidelines for separated financial statements. These amendments did not have a material impact on our consolidated financial statements.

 

IAS 28 (2011) - Investments in Associates and Joint Ventures - IAS 28 Investments in Associates was modified to conform the changes related to the issuing of IFRS 10 and IFRS 11. These amendments did not have a material impact on our consolidated financial statements.

 

Amendment to IFRS 10 - Consolidated Financial Statements, IFRS 11 - Joint Agreements and IFRS 12 - Disclosure of Interests in Other Entities - Transition Guidance - On June 28, 2012, the IASB published Consolidated Financial Statements, Joint Agreements and Disclosure of interests in Other Entities (amendments to IFRS 10, IFRS 11 and IFRS 12). Amendments are meant to lighten up the transition from IFRS 10, IFRS 11 and IFRS 12 by "limiting the requirement to provide comparative information adjusted only for the immediately preceding year comparative." Also, the amendments to IFRS 11 and IFRS 12 eliminate the requirement of providing comparative information for the periods prior to the immediately following year. The effective date of these amendments is for annual periods beginning on or after January 1, 2013, in line with the effective dates of IFRS 10, IFRS 11 and IFRS 12. These amendments did not have a material impact on our consolidated financial statements.

 

Amendment to IFRS 7 Disclosures - Offsetting Financial Assets and Financial Liabilities - The Bank has applied the amendments to IFRS 7 Disclosures – Offsetting Financial Assets and Financial Liabilities for the first time in the current year. The amendments to IFRS 7 require entities to disclose information about rights of offset and related arrangements (such as collateral posting requirements) for financial instruments under an enforceable master netting agreement or similar arrangement.

 

The application of the amendments has had no material impact on the disclosures or on the amounts recognised in the consolidated financial statements, as the Bank has not enforceable master netting agreements in place.

 

F-34

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

ii.New and revised IFRS issued but not yet effective

 

IFRS 9, Financial Instruments – On November 12, 2009 the IASB issued IFRS 9, Financial Instruments. This regulation incorporates new requirements for the classification and measurement of financial assets and it is effective for yearly periods beginning on or after January 1, 2013. Early application is permitted. IFRS 9 specifies how an entity should classify and measure its financial assets. It requires that all financial assets be classified in their entirely on the basis of the entity’s business model for the management of financial assets and the features of the financial assets agreement cash flows.

 

Financial assets are measured whether by amortized cost or fair value. Only financial assets classified as measured to amortize cost will be tested for Impairment. On October 28, 2010, the IFRS issued a revised version of IFRS 9, Financial Instruments. The revised Standard keeps the requirements for classification and measurement of financial assets published on November 2009 but it adds guidelines on classification and measurement of financial liabilities. As part of the restructuring of IFRS 9, the IASB has also reproduced the guidelines on un-record of financial instruments and related implementation guidelines from IAS 39 to IFRS 9. These new guidelines constitute the first stage of the IASB project to replace IAS 39. The other stages, impairment and hedge accounting, have not been finished yet.

 

The guidelines included in IFRS 9 about the classification and measurements of financial assets have not changed from those established in IAS 39. In other words, financial liabilities will continue to be measured whether by amortized cost or fair value with change in income. The concept of bifurcation of embedded derivatives in a contract by financial asset has not change either. Financial liabilities held for trade will continue to be measured at fair value with changes in profit and loss, and all other financial assets will be measured at amortized cost unless the fair value option is applied using currently existing criteria in IAS 39.

 

Notwithstanding the latter, there are two differences with regards to IAS 39:

·The presentation of effects from changes in fair value attributable to a liability’s credit risk; and
·The elimination of the cost exemption for liability derivatives to be settled by giving non traded equity instruments.

On December 16, 2012 the IASB issued Mandatory Implementation Date of IFRS 9 and Transition Disclosures, deferring the effective date versions of both 2009 and 2010 for annual periods beginning on or after 01 January 2015. Prior to the amendments, the application of IFRS 9 was mandatory for annual periods beginning on or after 2013. Modifications change the requirements for the transition from IAS 39 Financial Instruments: Recognition and Measurement to IFRS 9. In addition, the amendments also modify IFRS 7 Financial Instruments: Disclosures, to add certain requirements in the reporting period including the enforcement date of IFRS 9.

 

Amendments are effective for yearly periods beginning on or after January 1, 2018; early application is permitted. The Bank’s management is assessing the potential impact of the adoption of these modifications.

 

Amendments to IFRS 10, IFRS 12 and IAS 27 Investment Entities - The amendments to IFRS 10 define an investment entity and require a reporting entity that meets the definition of an investment entity not to consolidate its subsidiaries but instead to measure its subsidiaries at fair value through profit or loss in its consolidated and separate financial statements.

 

To qualify as an investment entity, a reporting entity is required to:

·obtain funds from one or more investors for the purpose of providing them with professional investment management services;
·commit to its investor(s) that its business purpose is to invest funds solely for returns from capital appreciation, investment income, or both; and
·measure and evaluate performance of substantially all of its investments on a fair value basis.

 

Consequential amendments have been made to IFRS 12 and IAS 27 to introduce new disclosure requirements for investment entities. Management believes that this amendment will be adopted in the consolidated financial statements of the Bank for the period beginning on January 1, 2014.

 

F-35

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

Investment entities – Amendments to IFRS 10 – Consolidated Financial Statements; IFRS 12 – Disclosures of Interests in Other Entities and IAS 27 – Separated Financial Statements - On October 31, 2012, the IASB issued “Investment entities (amendments to IFRS 10, IFRS 12 and IAS 27)”, providing an exception to the consolidation of subsidiaries under IFRS 10 Consolidated Financial Statements for entities that follow the definition of “investment entity”, as well as some investment funds. Instead, said entities will measure their investments in subsidiaries at fair value through profit and loss, pursuant to IFRS 9 Financial Instruments or IAS 39 Financial Instruments: Recognition and Measurement.

 

Amendments also require additional disclosure about whether the entity is considered an investment entity, details of non-consolidated subsidiaries, the nature of the relationship and certain transactions between the investment entity and its subsidiaries. On the other hand, amendments force an investment entity to account for its investment in a subsidiary in the same way in the consolidated financial statements as well as in its individual financial statements (or just provide individual financial statements if all subsidiaries are not consolidated). These modifications will be effective for yearly periods beginning on or after January 1, 2014. In-advance enforcement is allowed. Early application permitted. Management believes this new regulation will be adopted in the Bank’s Consolidated Financial Statements for the period beginning on January 1, 2014. Management is currently evaluating the possible impact this might have. The Bank’s management is assessing the potential impact of the adoption of these modifications.

 

Amendments to IAS 32 Offsetting Financial Assets and Financial Liabilities

The amendments to IAS 32 clarify the requirements relating to the offset of financial assets and financial liabilities. Specifically, the amendments clarify the meaning of ‘currently has a legally enforceable right of set-off’ and ‘simultaneous realisation and settlement. The Bank’s management is assessing the potential impact of the adoption of these modifications.

 

IFRIC 21 - Levies – On May 20, 2013 the IASB issued this interpretation addressing the accounting for a liability to pay a levy if such liability is within the IAS 37. It also addresses the accounting for a liability to pay a levy which amount and maturity is true. For the purposes of this Interpretation, a levy is an outflow of resources embodying economic benefits imposed by governments to entities according to legislation (laws and regulations). This is different from the outflow of resources within the reach of IAS 12 Income Tax, and fines or other penalties imposed for breaches of the legislation. An entity shall apply these modifications retrospectively for annual periods beginning on or after January 1, 2014. Earlier application permitted. If an entity applies this Interpretation for prior periods shall disclose this fact. Changes in accounting policies resulting from the application of this Interpretation shall be accounted for retrospectively in accordance with IAS 8 - Accounting policies, changes in accounting estimates and errors. The Bank’s management is assessing the potential impact of the adoption of these modifications.

 

Amendment IAS 36, Impairment of the Assets – On May 29, 2013 the IASB issued Recoverable Amount Disclosures for Non-Financial Assets. The objective of this amendment is to harmonize the disclosure requirements about fair value without the disposal costs and value in use, when present value techniques are used to measure the recoverable amount of assets that are considered value impaired, requiring an entity to disclose the discount rates that have been used to determine the recoverable amount of assets that are considered value impaired. An entity shall apply these modifications retrospectively for annual periods beginning on or after January 1, 2014. In-advance enforcement is allowed. An entity shall not apply these modifications to periods (including comparative periods) in which IFRS 13 is not applied. The Bank’s management is assessing the potential impact of the adoption of these modifications.

 

Amendment IAS 39, Financial instruments: recognition and measurement – On June, 27, 2013 the IASB issued the amendment Novation of Derivatives and Continuation of Hedge Accounting, establishing that a derived contract novation with a central counterparty (clearing house) would generate a hedged interruption, derecognition of the original derivative and the recognition of the new derivative contract novated. While product novation laws or regulations do not qualify for derecognition and therefore hedge accounting will not be interrupted (if requirements are met). The effective date of application for annual periods beginning on January 1, 2014, may be applied in advance. An entity shall apply the amendment retrospectively in accordance with IAS 8 - Accounting policies, changes in accounting estimates and errors. The Bank’s management is assessing the potential impact of the adoption of these modifications.

 

IFRS 9 - Financial Instruments – Coverage and Amendments accounting for IFRS 9, IFRS 7 and IAS 39 – On November 19, 2013 the IASB issued this amendment which includes a new coverage accounting general model. It is more closely aligned with risk management, providing more useful information to users of financial statements. Moreover, the requirements relating to the fair value option for financial liabilities were changed to address own credit risk. This improvement requires that the effects of changes in credit risk of liability should not affect the income of the period unless the liabilities are hold for trading. Early adoption of this amendment is allowed without the application of the other requirements of IFRS 9. Additionally, it conditions the effective date of entry into force to the end of the draft IFRS 9, allowing equally to be adopted. The Bank’s management is assessing the potential impact of the adoption of these modifications regarding IFRS 7 and IAS 39.

 

F-36

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 01

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, continued

 

Amendment IAS 19 – Defined benefit plans: employee contributions – On November 21, 2013 the IASB issued these modifications establishing the treatment for employee or third party contributions when accounting for the defined benefit plans. Therefore, if the amount of the contributions is independent of the number of years of service, it allows an entity to recognize these contributions as a reduction in service costs in the period in which the related service is rendered, instead of attributing contributions to periods of service, and if the amount of the contribution depends on the number of years of service, an entity to attribute these contributions to periods of service is required, using the same method of allocation required by paragraph 70 of the IAS 19, for gross proceeds (that is, using the contribution plan formula or a linear basis). These modifications apply for annual periods starting as of July 1, 2014 retroactively, as stated by IAS 8 - Accounting policies changes in accounting estimates and errors. Earlier application permitted. The Bank’s management is assessing the potential impact of the adoption of these modifications.

 

Annual modifications, cycle 2010-2012 – On December 12, 2013 this document covering seven standards was issued:

 

-IFRS 2 - Share-based Payments: It modifies the definition of 'concession consolidation condition (irrevocability)' y 'market conditions' and adds the definition of 'execution conditions' and ' service condition' (which was a part of the definition of the concession consolidation condition).
-IFRS 3 - Business Combinations: it states that the contingent considerations classified as assets or liabilities must be measure to fair value on each report date.
-IFRS 8 - Operating Segments: it required that and entity reveals the judgments made by the administration regarding the implementations of the criteria for the operating segments aggregation and it states that the entity must only provide reconciliation between all the assets of the reportable segment and the entity's assets if the previous ones are reported regularly.
-IFRS 13 - Fair value measurement: it states that the issuing of IFRS 13 and the modification of IFRS 9 and IAS 39 did not eliminate the possibility of measuring the accounts receivable and pay in the short term those that lack an established interest rate on the invoice amount without discounting if the effect of such action is intangible.
-IAS 16 - Property, plant and equipment: it states that when a property, plant and equipment element is revaluated, the gross carrying value is adjusted consistently with the revaluation of the carrying value.
-IAS 24 - Related party disclosures: it states that an entity providing administration personnel services key to the informing entity or to the parent of the reporting entity, this is a related party of the reporting entity.
-IAS 38 - Intangibles: it states that when an intangible element is revaluated, the gross carrying value is adjusted consistently with the revaluation of the carrying value.

 

IFRS annual modifications, 2010-2012 cycle, must be implemented for annual periods starting on or after July 1, 2014. Early application permitted. The Bank’s management is assessing the potential impact of the adoption of these modifications.

 

Annual modifications, cycle 2011-2013 – On December 12, 2013 this document covering four standards was issued:

 

-IFRS 1 - First-time Adoption: It states that an entity, on its first financial statements under IFRS, has the possibility of choosing between applying an existing and currently effective IFRS, and applying a new or revised IFRS which is not currently mandatory, provided earlier application is permitted. It is required that the entity applies the same version of the IFRS throughout the periods covered by the first financial statements according to IFRS.
-IFRS 3 - Business Combinations: It states that the IFRS 3 excludes from its scope the accounting for the formation of a joint agreement on the financial statements of the joint arrangement itself.
-IFRS 13 - Fair Value Measurement: It states that the scope of the exception of portfolio defined in paragraph 52 of IFRS 13, includes all contracts included under the scope of 'IAS 39 - Financial Instruments: Recognition and measurement' and 'IFRS 9 - Financial Instruments', regardless of whether they conform to the definition of financial assets or financial liabilities as set out in 'IAS 32 - Financial Instruments: Presentation'.
-IAS 40 - Investment Property: It states that if a certain transaction complies with the definition of a business combination -as defined by IFRS 3 -Business Combinations- and of investment properties -as defined by IAS 40 Investment Property-, it needs to implement both norms independently and separately.

 

IFRS annual modifications, 2011-2013 cycle, must be implemented for annual periods beginning on or after July 1, 2014. Earlier application permitted. The Bank’s management is assessing the potential impact of the adoption of these modifications.

 

F-37

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 02

ACCOUNTING CHANGES

 

IAS 19 – “Employee Benefits Revised” was implemented as of January 1, 2013. Regarding the Pension Plan (Defined benefits), the main change of the new version of the IAS 19 is the inability to defer the costs of 'past services' of the defined benefit plans, they have to be recognized within income at the moment of formalizing the plan and when it is modified. The amendments require an accounting change that must be applied retroactively following IAS 8 “Accounting Policies, Changes in Accounting Estimates and Errors”. Management of the Bank has determined that the effect of such retrospective application is not material as of December 31, 2013 and 2012 and for the years ended December 31, 2013, 2012 and 2011.

 

The required adjustments to comply with the IAS 19 - Employee Benefits amendments within the Consolidated Financial Statements as of December 31, 2012 are as follows:

 

    Closing balance
as of
December 31,
      Adjusted balance
as of
December 31,
Consolidated Statement of Financial
Position
  2012   Adjustments   2012
    MCh$   MCh$   MCh$
Assets            
Deferred taxes   181,678   197   181,875
Other assets   658,873   (983) (*) 657,890
Total Assets   840,551   (786)   839,765
             
Liabilities            
Provisions   191,796   96   191,892
Total Liabilities   191,796   96   191,892
             
Equity            
Reserves   976,561   (1,101) (**) 975,460
Income for the year   356,493   315 (***) 356,808
Minus: Provision for mandatory dividends   (106,948)   (96)   (107,044)
Total Equity   1,226,106   (882)   1,225,224

  

(*) Corresponds to decrease in deferred past service costs

(**) Corresponds to the effect, net of taxes, on pension plans that was deferred as of December 31, 2011

(***) Corresponds to an effect on income for the period

 

The adjustments required by the IAS 19 modifications as of January 1, 2012 are as follows:

 

    Opening balance
as of
January 1,
      Adjusted balance
as of
January 1,
Consolidated Statement of Financial
Position
  2012   Adjustments   2012
    MCh$   MCh$   MCh$
Assets            
Deferred taxes   136,521   276   136,797
Other assets   550,326   (1,377) (*) 548,949
Total Assets   686,847   (1,101)   685,746
             
Equity            
Reserves   802,528   (1,101) (**) 801,427
Total Equity   802,528   (1,101)   801,427

  

(*) Corresponds to decrease in pension plan for deferred pension plan

(**) Corresponds to pension plans amount pending of deferral as of December 31, 2011 (net of income tax)

 

F-38

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 02

ACCOUNTING CHANGES, continued

 

The adjusted Consolidated Statements with modifications required by IAS 19 - Employee Benefits are as follows:

 

  Closing balance
as of
December 31,
  IAS 19
adjustments
  Adjusted balance
as of
December 31,
  2012       2012
  MCh$   MCh$   MCh$
ASSETS          
Cash and deposits in banks 1,250,414   -   1,250,414
Cash items in process of collection 520,267   -   520,267
Trading investments 338,287   -   338,287
Investments under resale agreements 6,993   -   6,993
Financial derivative contracts 1,293,212   -   1,293,212
Interbank loans, net 90,414   -   90,414
Loans and accounts receivable from customers, net 18,326,190   -   18,326,190
Available for sale investments 1,826,158   -   1,826,158
Held to maturity investments -   -   -
Investments in associates and other companies 7,614   -   7,614
Intangible assets 87,347   -   87,347
Property, plant, and equipment 162,214   -   162,214
Current taxes 10,227   -   10,227
Deferred taxes 181,678   197   181,875
Other assets 658,873   (983)   657,890
TOTAL ASSETS 24,759,888   (786)   24,759,102
LIABILITIES          
Deposits and other demand liabilities 4,970,019   -   4,970,019
Cash items in process of being cleared 284,953   -   284,953
Obligations under repurchase agreements 304,117   -   304,117
Time deposits and other time liabilities 9,112,213   -   9,112,213
Financial derivative contracts 1,146,161   -   1,146,161
Interbank borrowings 1,438,003   -   1,438,003
Issued debt instruments 4,571,289   -   4,571,289
Other financial liabilities 192,611   -   192,611
Current taxes 525   -   525
Deferred taxes 9,544   -   9,544
Provisions 191,796   96   191,892
Other liabilities 341,274   -   341,274
TOTAL LIABILITIES 22,562,505   96   22,562,601
EQUITY          
           
Attributable to the Bank's shareholders: 2,163,118   (882)   2,162,236
           
Capital 891,303   -   891,303
Reserves 976,561   (1,101)   975,460
Valuation adjustments (3,781)   -   (3,781)
Retained earnings 299,035   219   299,254
Retained earnings of prior years 49,490   -   49,490
Income for the period 356,493   315   356,808
Minus: Provision for mandatory dividends (106,948)   (96)   (107,044)
Non-controlling interest 34,265   -   34,265
TOTAL EQUITY 2,197,383   (882)   2,196,501
TOTAL LIABILITIES AND EQUITY 24,759,888   (786)   24,759,102

 

F-39

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 02

ACCOUNTING CHANGES, continued

 

The adjustments required by IAS 19 as of December 31, 2012 are detailed below:

 

  Closing balance as
of 
December 31, 2012
IAS 19
adjustments
Adjusted balance
as of
December 31,
2012
       
  MCh$ MCh$ MCh$
       
OPERATING INCOME      
       
Interest income 1,890,953 - 1,890,953
Interest expense (848,219) - (848,219)
Net interest income 1,042,734 - 1,042,734
       
Fee and commission income 360,427 - 360,427
Fees and commissions expense (89,855) - (89,855)
Net fee and commission income 270,572 - 270,572
       
Net income from financial operations (64,079) - (64,079)
Foreign exchange profit (loss), net 146,378 - 146,378
Other operating income 13,105 - 13,105
Net operating profit before provision for loan losses 1,408,710 - 1,408,710
       
Provisions for loan losses (403,692) - (403,692)
       
NET OPERATING PROFIT 1,005,018 - 1,005,018
       
Personnel salaries and expenses (300,298) 394 (299,904)
Administrative expenses (183,379) - (183,379)
Depreciation and amortization (56,369) - (56,369)
Impairment (90) - (90)
Other operational expenses (59,637) - (59,637)
TOTAL OPERATIONAL EXPENSES (599,773) 394 (599,379)
       
OPERATING INCOME 405,245 394 405,639
       
Income from investments in associates and other companies 267 - 267
       
Income before tax 405,512 394 405,906
       
Income tax expense (44,394) (79) (44,473)
       
NET INCOME FOR THE PERIOD 361,118 315 361,433
       
Attributable to:      
Bank shareholders 356,493 315 356,808
Non-controlling interest 4,625 - 4,625
       

Earnings per share attributable to Bank shareholders:

(expressed in Chilean pesos)

     
Basic earnings 1.892 0.001 1.893
Diluted earnings 1.892 0.001 1.893

 

F-40

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 02

ACCOUNTING CHANGES, continued

 

The adjustments required by IAS 19 as of December 31, 2011 are detailed below:

 

  Closing balance as
of 
December 31, 2011
IAS 19
adjustments
Adjusted balance
as of 
December 31,
2011
       
  MCh$ MCh$ MCh$
       
OPERATING INCOME      
       
Interest income 1,768,735 - 1,768,735
Interest expense (796,435) - (796,435)
Net interest income 972,300 - 972,300
       
Fee and commission income 363,041 - 363,041
Fees and commissions expense (85,205) - (85,205)
Net fee and commission income 277,836 - 277,836
       
Net income from financial operations 170,857 - 170,857
Foreign exchange profit (loss), net (76,660) - (76,660)
Other operating income 18,749 - 18,749
Net operating profit before provision for loan losses 1,363,082 - 1,363,082
       
Provisions for loan losses (316,137) - (316,137)
       
NET OPERATING PROFIT 1,046,945 - 1,046,945
       
Personnel salaries and expenses (280,613) 573 (280,040)
Administrative expenses (166,825) - (166,825)
Depreciation and amortization (53,466) - (53,466)
Impairment (116) - (116)
Other operational expenses (64,208) - (64,208)
TOTAL OPERATIONAL EXPENSES (565,228) 573 (564,655)
       
OPERATING INCOME 481,717 - 482,290
       
Income from investments in associates and other companies 2,140 - 2,140
       
Income before tax 483,857 573 484,430
       
Income tax expense (77,193) (115) (77,308)
       
NET INCOME FOR THE PERIOD 406,664 458 407,122
       
Attributable to:      
Bank shareholders 401,733 458 402,191
Non-controlling interest 4,931 - 4,931
       

Earnings per share attributable to Bank shareholders:

(expressed in Chilean pesos)

     
Basic earnings 2.132 0.002 2.134
Diluted earnings 2.132 0.002 2.134

 

F-41

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 03

SIGNIFICANT EVENTS

 

As of December 31, 2013, the following significant events have occurred and had an impact on the Bank’s operations on the Consolidated Financial Statements.

 

a) The Board

 

At the Ordinary Board Meeting No. 446 on August 20, 2013, Mr. Jesús María Zabalza Lotina presented his resignation as First Vice-president. During this session, the Board appointed Mr. Oscar von Chrismar Carvajal as Vice-president and Mr. Juan Pedro Santa María Pérez as Regular Director of the Bank.

 

Use of profit and distribution of dividends

 

The Ordinary Shareholders’ Meeting of Banco Santander Chile was held on April 29, 2013, chaired by Mr. Mauricio Larraín Garcés (Chairman), and attended by Jesús María Zabalza Lotina (First Vice President), Oscar von Chrismar Carvajal (Second Vice President), Víctor Arbulú Crousillat, Lisandro Serrano Spoerer, Marco Colodro Hadjes, Vittorio Corbo Lioi, Carlos Olivos Marchant, Roberto Méndez Torres, Lucía Santa Cruz Sutil, Roberto Zahler Mayanz, Juan Pedro Santa María Pérez, and Raimundo Monge Zegers (Alternate Director). Also, the CEO Claudio Melandri Hinojosa and CAO Felipe Contreras Fajardo attended the meeting.

 

According to the information presented during said meeting, the net profit of the 2012 period (named as Profit attributable to Bank shareholders in the financial statements) was Ch$387,967 million. The distribution of 60% of such profit was approved. Such percentage divided by the number of shares issued is equivalent to a dividend of Ch$1,235 pesos per share, payable as of April 30, 2013.

 

b) Selling of the subsidiary Santander Asset Management S.A. Administradora General de Fondos

 

In December 2013, our subsidiary Santander Asset Management S.A. Administradora General de Fondos was sold through a formal offer of purchase received in May 2013. The sale price was Ch$90,281 million for 100% of the shares. 99.99% were acquired by SAM Investment Holdings Limited and the remaining 0.01% by Santander Asset Management UK Holdings Limited. This operation generated Ch$78,122 million profit recorded within other operating income. Additionally, the entities entered into a management service agreement for a 10-year period.

 

This transaction was reviewed by independent external evaluators who were of the opinion that the price for the offer was reasonable in consideration of their fair value appraisals. The Audit Committee and the Board of Directors ratified the appraiser’s opinion. On December 5, 2013 an Extraordinary Shareholders’ meeting was held. The offer was accepted and thus, on December 6, 2013 the SBIF was informed of this transaction.

 

c) Merger by absorption of Santander Servicios de Recaudación y Pagos Limitada

 

On December 17, 2013, at an Extraordinary Board of Directors meeting, a proposal for consultation was made to merge the subsidiary Santander Servicios de Recaudación y Pagos Ltda. during 2014. The Board approved the merger and commissioned the CEO to present the merger to the SBIF for authorization and for legal procedures to formalize properly.

.

 

F-42

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 04

OPERATING SEGMENTS

 

The Bank manages and measures the performance of its operations by operating segment which function under three divisions. The information disclosed in this note is not necessarily comparable to that of other financial institutions, since it is based on management’s internal information system by segment.

 

Inter-segment transactions are conducted under normal arm’s length commercial terms and conditions. Each segment’s assets, liabilities, and income include items directly attributable to the segment to which they can be allocated on a reasonable basis.

 

To achieve the strategic objectives adopted by management and adapt to changing market conditions, the Bank makes changes in its organization from time to time, which in turn have a greater or lesser impact on how it is managed or administered. Hence, this disclosure furnishes information on how the Bank is managed as of December 31, 2013.

 

During the second half of 2013, the Institutional segment was moved from the Individuals and SME Division to the Companies and Institutional Division. All prior years’ segment information has been presented under the revised Division definitions.

 

The Bank has the following operating segment falling under each Division header noted below:

 

Individuals and SMEs

 

a.Santander Banefe
Serves individuals with monthly incomes from Ch$150,000 pesos to Ch$400,000 pesos, who receive services through Santander Banefe. This segment gives customers a variety of services, including consumer loans, credit cards, auto loans, mortgage loans, debit cards, savings products, mutual funds, and insurance brokerage.

 

b. Commercial banking

Serves individuals with monthly incomes over Ch$400,000 pesos. This segment gives customers a variety of services, including consumer loans, credit cards, auto loans, commercial loans, foreign exchange, mortgage loans, debit cards, checking accounts, savings products, mutual funds, stockbrokerage, and insurance brokerage.

 

c. Small and mid-sized companies (SMEs)

Considers small companies with annual sales lower than Ch$1,200 million. This segment gives customers a variety of products, including commercial loans, government-guaranteed loans, leasing, factoring, foreign trade, credit cards, mortgage loans, checking accounts, savings products, mutual funds, and insurance brokerage.

 

Companies and institutional

 

a.Companies

Considers companies with annual sales over Ch$1,200 million up to Ch$10,000 million. This segment provides a wide variety of products, including commercial loans, leasing, factoring, foreign trade, credit cards, mortgage loans, checking accounts, transactional services, treasury services, financial consulting, savings products, mutual funds, and insurance brokerage.

 

b.Real estate
This segment includes all the companies engaged in the real estate industry who carry out projects to sell properties to third parties and all builders with annual sales exceeding Ch$800 million with no ceiling. These clients are offered not only the traditional banking services but also specialized services to finance projects, chiefly residential, with the aim of expanding sales of mortgage loans.

 

c.Large Corporations
Considers companies with annual sales exceeding Ch$10.000 million. This segment provides a wide variety of products, including commercial loans, leasing, factoring, foreign trade, credit cards, mortgage loans, checking accounts, transactional services, treasury services, financial consulting, investment, savings products, mutual funds, and insurance.

 

d.Institutional
Serves institutions such as universities, government entities, local and regional governments. This segment provides a wide variety of products, including commercial loans, leasing, factoring, foreign trade, credit cards, mortgage loans, checking accounts, transactional services, treasury services, savings products, mutual funds, and insurance.

 

F-43

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 04

OPERATING SEGMENTS, continued

 

Global Banking and Markets

 

a.Corporate
Foreign and domestic multinational companies with sales over MCh$10.000. This segment provides a wide variety of products, including commercial loans, leasing, factoring, foreign trade, credit cards, mortgage loans, checking accounts, transactional services, treasury services, financial consulting, investments, savings products, mutual funds, and insurance brokerage.

 

b.Treasury
The Treasury Division provides sophisticated financial products, mainly to companies in the Wholesale Banking area and the Companies segment. These include products such as short-term financing and fund raising, brokerage services, derivatives, securitization, and other tailor-made products. The Treasury area may act as brokers to transactions and also manages the Bank’s investment portfolio.

 

Corporate Activities (“Other”)

 

This segment includes Financial Management, which develops global management functions, involving the parent company’s structural interest risk and liquidity risk. Liquidity risk is managed mainly through debt issuances. This segment also manages the Bank’s personal funds, capital allocation by unit, and the financing of investments made. The foregoing usually results in a negative contribution to income.

 

In addition, this segment encompasses all the intra-segment income and all the activities not assigned to a given segment or product with customers.

 

The segments’ accounting policies are the same as those described in the summary of accounting policies. The Bank earns most of its income in the form of interest income, fee and commission income and income from financial operations. To evaluate a segment’s financial performance and make decisions regarding the resources to be assigned to segments, the Chief Operating Decision Maker (CODM) bases his assessment on the segment's interest income, fee and commission income, and expenses.

 

F-44

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 04

OPERATING SEGMENTS, continued

 

Below are the tables showing the Bank’s results by operating segment, for the years ended December 31, 2013 and 2012 in addition to the corresponding balances of loans and accounts receivable from customers:

 

      As of December 31, 2013
                 
  Loans and
accounts
receivable
from customers
(1)
  Net interest
income
Net
fee and
commission
income
Financial
transactions,
net
(2)
Provision
for loan
losses
Support
 expenses
(3)
Segment’s
net
contribution
  MCh$   MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
                 
Segments                
Individuals+ SMEs                
Santander Banefe 727,452   99,182 25,648 1,614 (56,309) (52,370) 17,765
Commercial Banking 9,710,249   506,192 123,496 7,118 (157,697) (298,173) 180,936
Small and mid-sized companies (SMEs) 3,223,215   260,856 37,641 4,798 (101,611) (79,633) 122,051
Subtotal 13,660,916   866,230 186,785 13,530 (315,617) (430,176) 320,752
                 
Companies and institutional              
Companies 1,757,586   73,906 14,020 7,457 (21,364) (27,947) 46,072
Large Corporations 1,923,810   62,953 9,026 5,930 (15,296) (19,937) 42,676
Real estate 996,847   26,607 3,588 287 (5,098) (6,055) 19,329
Institutional 353,509   30,283 2,615 562 261 (15,889) 17,832
Subtotal 5,031,752   193,749 29,249 14,236 (41,497) (69,828) 125,909
                 
Subtotal Commercial Banking 18,692,668   1,059,979 216,034 27,766 (357,114) (500,004) 446,661
                 
Global Banking and Markets              
Corporate 2,219,045   63,036 16,295 9,011 (14,739) (19,802) 53,801
Treasury -   9,896 1,727 41,706 - (17,926) 35,403
Subtotal 2,219,045   72,932 18,022 50,717 (14,739) (37,728) 89,204
                 
Other 149,048   (56,149) (4,220) 45,954 391 (20,121) (34,145)
                 
Total 21,060,761   1,076,762 229,836 124,437 (371,462) (557,853) 501,720
                 
Other operating income             88,155
Other operating expenses             (52,338)
Income from investments in associates and other companies       1,422
Income tax expense             (94,530)
Net income for the year             444,429

 

(1) Corresponds to loans and accounts receivable from customers, net, without deducting their allowances for loan losses.

(2) Corresponds to the sum of the net income from financial operations and the foreign exchange profit.

(3) Corresponds to the sum of personnel salaries and expenses, administrative expenses, depreciation, amortization, and impairment.

 

F-45

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 04

OPERATING SEGMENTS, continued

 

Operating segments according to the new segmentation criteria are as follows:

 

      As of December 31, 2012 (*)
  Loans and
accounts
receivable
from
customers
(1)
  Net interest
income
Net
fee and
commission
income
Financial
transactions,
net
(2)
Provision
for loan
losses
Support
 expenses
(3)
Segment’s
net
contribution
  MCh$   MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
                 
Segments                
Individuals +SMEs                
Santander Banefe 730,362   123,043 33,853 1,288 (73,882) (51,797) 32,505
Commercial Banking 8,941,860   499,422 141,946 8,613 (229,958) (291,562) 128,461
Small and mid-sized companies (SMEs) 2,890,251   233,622 38,115 5,009 (80,144) (76,560) 120,042
Subtotal 12,562,473   856,087 213,914 14,910 (383,984) (419,919) 281,008
                 
Companies and institutional              
Companies 1,626,606   70,747 13,885 5,118 (21,531) (26,672) 41,547
Large Corporations 1,661,837   56,086 8,722 5,623 (3,361) (17,958) 49,112
Real estate 770,250   21,344 3,296 321 706 (5,745) 19,922
Institutional 355,518   28,472 2,470 615 (346) (15,297) 15,914
Subtotal 4,414,211   176,649 28,373 11,677 (24,532) (65,672) 126,495
                 
Subtotal Commercial Banking 16,976,684   1,032,736 242,287 26,587 (408,516) (485,591) 407,503
                 
Global Banking and Markets              
Corporate 1,863,595   57,822 16,832 763 5,546 (17,564) 63,399
Treasury -   (7,345) 2,327 51,514 - (17,912) 28,584
Subtotal 1,863,595   50,477 19,159 52,277 5,546 (35,476) 91,983
                 
Other 126,373   (40,479) 9,126 3,435 (722) (18,675) (47,315)
                 
Total 18,966,652   1,042,734 270,572 82,299 (403,692) (539,742) 452,171
                 
Other operating income             13,105
Other operating expenses             (59,637)
Income from investments in associates and other companies       267
Income tax expense             (44,473)
Net income for the year             361,433

 

(1) Corresponds to loans and accounts receivable from customers, net without deducting their allowances for loan losses.

(2) Corresponds to the sum of the net income from financial operations and the foreign exchange profit.

(3) Corresponds to the sum of personnel salaries and expenses, administrative expenses, depreciation, amortization, and impairment.

(*) Adjusted for comparative purposes, as previously described in Note 02.

 

F-46

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 04

OPERATING SEGMENTS, continued

 

Operating segments according to the new segmentation criteria are as follows:

 

      As of December 31, 2011 (*)
  Loans and
accounts
receivable
from customers
(1)
  Net interest
income
Net
fee and
commission
income
Financial
transactions,
net
(2)
Provision
for loan
losses
Support
 expenses
(3)
Segment’s
net
contribution
  MCh$   MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
                 
Segments                
Individuals + SMEs                
Santander Banefe 804,852   117,154 37,206 275 (62,252) (70,719) 21,664
                 
Commercial Banking 8,484,493   453,139 149,970 8,820 (185,885) (251,554) 174,490
Small and mid-sized companies (SMEs) 2,560,736   207,008 38,274 9,577 (65,028) (74,962) 114,869
Subtotal 11,850,081   777,301 225,450 18,672 (313,165) 397,235 311,023
                 
Companies and institutional              
Companies 1,583,895   65,499 12,785 7,134 (10,080) (22,698) 52,640
Large Corporations 1,470,447   56,467 8,594 5,669 (1,212) (13,496) 56,022
Real estate 596,367   18,852 2,931 624 (300) (4,486) 17,621
Institutional 355,199   26,856 1,831 859 503 (11,329) 18,720
Subtotal 4,005,908   167,674 26,141 14,286 (11,089) (52,009) 145,003
                 
Subtotal Commercial Banking 15,855,989   944,975 251,591 32,958 (324,254) (449,244) 456,026
                 
Global Banking and Markets                
Corporate 1,479,838   64,845 30,745 1,368 7,614 (13,790) 90,782
Treasury 14,914   (15,903) 1,163 67,162 - (21,512) 30,910
Subtotal 1,494,752   48,942 31,908 68,530 7,614 (35,302) 121,692
                 
Other 84,041   (21,617) (5,663) (7,291) 503 (15,901) (49,969)
                 
Total 17,434,782   972,300 277,836 94,197 (316,137) (500,447) 527,749
                 
Other operating income             18,749
Other operating expenses             (64,208)
Income from investments in associates and other companies       2,140
Income tax expense             (77,308)
Net income for the year             407,122

 

(1) Corresponds to loans and accounts receivable from customers, net without deducting their allowances for loan losses.

(2) Corresponds to the sum of the net income from financial operations and the foreign exchange profit.

(3) Corresponds to the sum of personnel salaries and expenses, administrative expenses, depreciation, amortization, and impairment.

(*) Adjusted for comparative purposes, as previously described in Note 02.

 

F-47

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 05

CASH AND CASH EQUIVALENTS

 

a)The detail of the balances included under cash and cash equivalents is as follows:

 

    As of December 31,
    2013
MCh$
  2012
MCh$
         
Cash and deposits in banks        
Cash   551,136   435,687
Deposits in the Central Bank of Chile   797,363   520,031
Deposits in domestic banks   81   4,057
Deposits in foreign banks     223,230   290,639
Subtotals – Cash and deposits in banks   1,571,810   1,250,414
         
Cash in process of collection, net   327,698   235,314
         
Cash and cash equivalents   1,899,508   1,485,728

 

The level of funds in cash and at the Central Bank of Chile, which are included in the “Deposits in the Central Bank of Chile” line, reflects regulations governing the reserves that the Bank must maintain on average each month.

 

b)Cash in process of collection and in process of being cleared:

 

Cash items in process of collection and in process of being cleared represent domestic transactions in the process of transfer through a central domestic clearinghouse or international transactions which may be delayed in settlement due to time differences. These transactions are as follows:

 

    As of December 31,
    2013
MCh$
  2012
MCh$
         
Assets        
Documents held by other banks (documents to be cleared)   289,723   238,714
Funds receivable   314,354   281,553
Subtotal   604,077   520,267
Liabilities        
Funds payable   276,379   284,953
Subtotal   276,379   284,953
         
Cash in process of collection, net   327,698   235,314

 

F-48

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 06

TRADING INVESTMENTS

 

The detail of instruments deemed as financial trading investments is as follows:

 

    As of December 31,
    2013   2012
    MCh$   MCh$
         
Chilean Central Bank and Government securities        
Chilean Central Bank Bonds   75,577   267,008
Chilean Central Bank Notes   100   3,397
Other Chilean Central Bank and Government securities   189,962   48,160
  Subtotal 265,639   318,565
         
Other Chilean securities        
Time deposits in Chilean financial institutions   -   3,531
Mortgage finance bonds of Chilean financial institutions   -   -
Chilean financial institution bonds   10,042   -
Chilean corporate bonds   2,229   -
Other Chilean securities   -   -
  Subtotal 12,271   3,531
         
Foreign financial securities        
Foreign Central Banks and Government securities   -   -
Other foreign financial instruments   -   -
  Subtotal -   -
         
Investments in mutual funds        
Funds managed by related entities   9,657   16,191
Funds managed by others   -   -
  Subtotal 9,657   16,191
         
Total   287,567   338,287

 

As of December 31, 2013 and 2012, there were no securities sold under contracts to resell to clients and financial institutions.

 

F-49

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 07

INVESTMENTS UNDER RESALE AGREEMENTS AND OBLIGATIONS UNDER REPURCHASE AGREEMENTS

 

a)Rights arising from resale agreements

 

The Bank purchases financial instruments agreeing to resell them at a future date. As of December 31, 2013 and 2012, rights associated with instruments acquired under contracts to resell are as follows:

 

  As of December 31, 
  2013   2012
  From 1 day
and less
than 3

months
More than 3
months and
less than
 1 year
More
than 1
year
Total   From 1
day and
less than 3
months
More than 3
months and
 less than 
1 year
More
than 1
year
Total
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$
                   
Securities from the Chilean Government and the Chilean Central Bank                  
Chilean Central Bank Bonds - - - -   6,993 - - 6,993
Chilean Central Bank Notes - - - -   - - - -
Other securities from the Government and the Chilean Central Bank 17,469 - - 17,469   - - - -
Subtotal 17,469 - - 17,469   6,993 - - 6,993
Instruments from other domestic
institutions
domestic institutions:
                 
Time deposits in Chilean financial institutions - - - -   - - - -
Mortgage finance bonds of Chilean financial institutions - - - -   - - - -
Chilean financial institution bonds - - - -   - - - -
Chilean corporate bonds - - - -   - - - -
Other Chilean securities - - - -   - - - -
Subtotal - - - -   - - - -
Foreign financial securities:                  
Foreign government or central banks securities central banks securities - - - -   - - - -
Other foreign financial instruments - - - -   - - - -
Subtotal - - - -   - - - -
Investments in mutual funds:                  
Funds managed by related entities - - - -   - - - -
Funds managed by others - - - -   - - - -
Subtotal - - - -   - - - -
                   
Total 17,469 - - 17,469   6,993 - - 6,993

 

F-50

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 07

INVESTMENTS UNDER RESALE AGREEMENTS AND OBLIGATIONS UNDER REPURCHASE AGREEMENTS, continued

 

b)Obligations arising from repurchase agreements

 

The Bank raises funds by selling financial instruments and committing itself to buy them back at future dates, plus interest at a predetermined rate. As of December 31, 2013 and 2012, obligations related to instruments sold under repurchase agreements are as follows:

 

  As of December 31, 
  2013   2012
  From 1 day 
to less than 
3 months
More than 3
months and 
less than 
1 year
More
 than 

1 year
Total   From 1 day
 to less than
 3 months
More than 3 
months and 
less than 
1 year
More
than 

1 year
Total
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$
                   
Securities from Chilean Government and the Chilean Central Bank                  
Chilean Central Bank Bonds 66,937 - - 66,937   155,869 - - 155,869
Chilean Central Bank Notes 22 - - 22   33 - - 33
Other securities from the Government and the Chilean Central Bank 23,879 - - 23,879   - - - -
Subtotal 90,838 - - 90,838   155,902 - - 155,902
Instruments from other domestic institutions:                  
Time deposits in Chilean financial institutions 112,743 5,391 - 118,134   144,935 3,280 - 148,215
Mortgage finance bonds of Chilean financial institutions - - - -   - - - -
Chilean financial institution bonds - - - -   - - - -
Chilean corporate bonds - - - -   - - - -
Other Chilean securities - - - -   - - - -
Subtotal 112,743 5,391 - 118,134   144,935 3,280 - 148,215
Foreign financial securities:                  
Foreign government or central banks securities - - - -   - - - -
Other foreign financial instruments - - - -   - - - -
Subtotal - - - -   - - - -
Investments in mutual funds:                  
Funds managed by related entities - - - -   - - - -
Funds managed by others - - - -   - - - -
Subtotal - - - -   - - - -
                   
Total 203,581 5,391 - 208,972   300,837 3,280 - 304,117

 

F-51

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 07

INVESTMENTS UNDER RESALE AGREEMENTS AND OBLIGATIONS UNDER REPURCHASE AGREEMENTS, continued

 

c) Below is the detail by portfolio of collateral associated with repurchase agreements as of December 31, 2013 and 2012, valued at fair value:

 

  As of December 31, 
  2013   2012
       
  Available
 for sale
portfolio
Trading
portfolio
Total   Available
for sale
portfolio
Trading
portfolio
Total
  MCh$ MCh$ MCh$   MCh$ MCh$ MCh$
               
Chilean Central Bank and Government securities:              
Chilean Central Bank Bonds 66,933 - 66,933   156,307 - 156,307
Chilean Central Bank Notes 22 - 22   33 - 33
Other securities from the Government and the Chilean Central Bank 23,863 - 23,863   - - -
Subtotal 90,818 - 90,818   156,340 - 156,340
Other Chilean securities:              
Time deposits in Chilean financial institutions 118,195 - 118,195   148,277 - 148,277
Mortgage finance bonds of Chilean financial institutions - - -   - - -
Chilean financial institution bonds - - -   - - -
Chilean corporate bonds - - -   - - -
Other Chilean securities - - -   - - -
Subtotal 118,195 - 118,195   148,277 - 148,277
Foreign financial securities:              
Foreign Central Banks and Government securities - - -   - - -
Other foreign financial instruments - - -   - - -
Subtotal - - -   - - -
Investments in mutual funds:              
Funds managed by related entities - - -   - - -
Funds managed by others - - -   - - -
Subtotal - - -   - - -
               
Total 209,013 - 209,013   304,617 - 304,617

 

F-52

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 08

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGE ACCOUNTING

 

a)As of December 31, 2013 and 2012 the Bank holds the following portfolio of derivative instruments:

 

  As of December 31, 2013
  Notional amount   Fair value
  Up to 3 
months
More than 3 
months to 
1 year
More than 
1 year
Total   Assets Liabilities 
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$
               
Fair value hedge derivatives                
Currency forwards - - - -   - -
Interest rate swaps - 55,000 375,599 430,599   9,951 1,009
Cross currency swaps - 233,824 899,293 1,133,117   63,528 1,736
Call currency options - - - -   - -
Call interest rate options - - - -   - -
Put currency options - - - -   - -
Put interest rate options - - - -   - -
Interest rate futures - - - -   - -
Other derivatives - - - -   - -
Subtotal - 288,824 1,274,892 1,563,716   73,479 2,745
               
Cash flow hedge derivatives              
Currency forwards - - - -   - -
Interest rate swaps - - - -   - -
Cross currency swaps 522,451 937,529 661,676 2,121,656   60,453 13,908
Call currency options - - - -   - -
Call interest rate options - - - -   - -
Put currency options - - - -   - -
Put interest rate options - - - -   - -
Interest rate futures - - - -   - -
Other derivatives - - - -   - -
Subtotal 522,451 937,529 661,676 2,121,656   60,453 13,908
               
Trading derivatives              
Currency forwards 14,972,304 9,801,554 1,749,378 26,523,236   198,130 188,340
Interest rate swaps 4,526,349 11,332,697 25,005,852 40,864,898   241,528 242,563
Cross currency swaps 1,634,855 3,927,402 14,246,746 19,809,003   915,099 840,718
Call currency options 443,944 42,805 5,557 492,306   1,327 2,398
Call interest rate options - 7,031 - 7,031   - -
Put currency options 428,638 38,450 2,936 470,024   3,831 1,108
Put interest rate options - - - -   - -
Interest rate futures - - - -   - -
Other derivatives 54,777 - - 54,777   171 5
Subtotal 22,060,867 25,149,939 41,010,469 88,221,275   1,360,086 1,275,132
               
Total 22,583,318 26,376,292 42,947,037 91,906,647   1,494,018 1,291,785

 

F-53

Table of Contents

  

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

  

NOTE 08

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGE ACCOUNTING, continued

 

  As of December 31, 2012
  Notional amount   Fair value
 

Up to 3

months

More than 3

months to

1 year

More than

1 year

Total   Assets Liabilities
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$
               
Fair value hedge derivatives              
Currency forwards - - - -   - -
Interest rate swaps 95,200 397,092 395,471 887,763   12,647 4,054
Cross currency swaps 25,396 14,975 671,942 712,313   12,716 4,361
Call currency options - - - -   - -
Call interest rate options - - - -   - -
Put currency options - - - -   - -
Put interest rate options - - - -   - -
Interest rate futures - - - -   - -
Other derivatives - - - -   - -
Subtotal 120,596 412,067 1,067,413 1,600,076   25,363 8,415
               
Cash flow hedge derivatives              
Currency forwards 13,704 - - 13,704   - 298
Interest rate swaps - - - -   - -
Cross currency swaps 268,693 666,668 689,045 1,624,406   1,851 52,589
Call currency options - - - -   - -
Call interest rate options - - - -   - -
Put currency options - - - -   - -
Put interest rate options - - - -   - -
Interest rate futures - - - -   - -
Other derivatives - - - -   - -
Subtotal 282,397 666,668 689,045 1,638,110   1,851 52,887
               
Trading derivatives              
Currency forwards 17,560,012 7,109,216 563,301 25,232,529   159,624 187,304
Interest rate swaps 4,578,678 9,882,478 13,752,690 28,213,846   204,800 230,380
Cross currency swaps 1,126,961 3,215,654 11,639,636 15,982,251   899,174 665,100
Call currency options 413,452 8,032 - 421,484   567 1,485
Call interest rate options 3,917 14,458 12,481 30,856   24 20
Put currency options 402,234 1,928 - 404,162   1,777 516
Put interest rate options - - - -   - -
Interest rate futures - - - -   - -
Other derivatives 19,415 - - 19,415   32 54
Subtotal 24,104,669 20,231,766 25,968,108 70,304,543   1,265,998 1,084,859
               
Total 24,507,662 21,310,501 27,724,566 73,542,729   1,293,212 1,146,161

 

F-54

Table of Contents

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 08

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGE ACCOUNTING, continued

 

b)Hedge accounting

 

Fair value hedge:

 

The Bank uses cross-currency swaps, interest rate swaps, and call money swaps to hedge its exposure to changes in fair value of hedged items attributable to interest rates. The aforementioned hedging instruments change the effective cost of long-term issuances from a fixed interest rate to a variable interest rate.

 

Below is a detail of the hedged elements and hedge instruments under fair value hedges as of December 31, 2013 and 2012, classified by term to maturity:

 

  As of December 31, 2013
  Within 1 year Between 1
and 3 years
Between 3
and 6
years
Over
6 years
Total
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Hedged item          
Loans and accounts receivables from customers          
Mortgage loan 12,213 - - - 12,213
Available for sale investments          
Yankee bond - - - 28,308 28,308
Mortgage finance bonds - - - 3,652 3,652
Time deposits and other demand liabilities          
Time deposits 55,000 - - 27,971 82,971
Issued debt instruments          
Senior bonds - 335,805 109,497 769,659 1,214,961
Subordinated bonds 104,840 - - - 104,840
Interbank borrowings          
Interbank loans 116,771 - - - 116,771
Total 288,824 335,805 109,497 829,590 1,563,716
Hedging instrument          
Cross currency swaps 233,824 178,545 109,497 611,251 1,133,117
Interest rate swaps 55,000 157,260 - 218,339 430,599
Total 288,824 335,805 109,497 829,590 1,563,716

 

F-55

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 08

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGE ACCOUNTING, continued

 

  As of December 31, 2012
  Within 1 year Between 1
and 3
years
Between 3
and 6
years
Over
6 years
Total
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Hedged item          
Available for sale investments          
Senior bonds 10,295 - - 25,000 35,295
Yankee bond - - - 4,791 4,791
Mortgage finance bonds - - - 3,995 3,995
Time deposits and other demand liabilities          
Time deposits 497,368 - - 27,409 524,777
Issued debt instruments          
Senior bonds - 300,769 4,568 557,226 862,563
Subordinated bonds - 143,655 - - 143,655
Other financial liabilities          
Short-term loans 25,000 - - - 25,000
Total 532,663 444,424 4,568 618,421 1,600,076
Hedging instrument          
Cross currency swaps 40,371 300,769 4,568 366,605 712,313
Interest rate swaps 492,292 143,655 - 251,816 887,763
Total 532,663 444,424 4,568 618,421 1,600,076

 

Cash flow hedges

 

The Bank uses cross currency swaps to hedge the risk from variability of cash flows attributable to changes in the interest rates of bonds and interbank loans at a variable rate. To cover the inflation risk in some items, both forwards as well as currency swaps are used.

 

Below is the notional amount of the hedged items as of December 31, 2013 and 2012, and the period when the cash flows will be generated:

 

  As of December 31, 2013
 

Within 1

year

Between 1
and 3

years

Between 3
and 6

years

Over 6

years

Total
  MCh$ MCh$ MCh$ MCh$ MCh$
Hedged item          
Loans and accounts receivables from customers          
Mortgage loan 21,623 69,502 - - 91,125
Available for sale investments          
Yankee bond - - - 118,577 118,577
Chilean Central Bank bonds - 22,958 - 18,084 41,042
Time deposits 379,331 11,328 - - 390,659
Issued debt instruments          
Senior bonds (variable rate) 288,310 102,062 219,567 - 609,939
Senior bonds (fixed rate) 43,189 - - - 43,189
Interbank borrowings          
Interbank loans 727,527 99,598 - - 827,125
Total 1,459,980 305,448 219,567 136,661 2,121,656
Hedging instrument          
Cross currency swaps 1,459,980 305,448 219,567 136,661 2,121,656
Total 1,459,980 305,448 219,567 136,661 2,121,656

 

F-56

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 08

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGE ACCOUNTING, continued

 

  As of December 31, 2012
 

Within 1

year

Between 1
and 3

years

Between 3

and 6

years

Over
6 years

Total
  MCh$ MCh$ MCh$ MCh$ MCh$
Hedged item          
Loans and accounts receivables from customers          
Mortgage loans - 44,649 - - 44,649
Available for sale investment          
Senior bonds - - - 28,265 28,265
Time deposits 33,502 11,328 - - 44,830
Time deposits and other demand liabilities          
Time deposits 51,008 - - - 51,008
Issued debt instruments          
Senior bonds (variable rate) 52,780 239,425 93,232 - 385,437
Senior bonds (fixed rate) 57,102 106,942 - - 164,044
Interbank borrowings          
Interbank loans 754,673 165,204 - - 919,877
Total 949,065 567,548 93,232 28,265 1,638,110
Hedging instrument          
Cross currency swaps 935,361 567,548 93,232 28,265 1,624,406
Currency forwards 13,704 - - - 13,704
Total 949,065 567,548 93,232 28,265 1,638,110

 

Below is an estimate of the periods in which flows are expected to be produced:

 

b.1) Forecasted cash flows for interest rate risk:

 

  As of December 31, 2013
 

Within 1

year

Between 1
and
3 years
Between 3
and
6 years

Over
6 years

Total
  MCh$ MCh$ MCh$ MCh$ MCh$
Hedged item          
Inflows 21,532 10,870  4,102  1,614  38,118
Outflows (12,180) (10,667) (6,107) - (28,954)
Net flows 9,352 203 (2,005) 1,614 9,164
           
Hedging instrument          
Inflows 12,180 10,667 6,107 - 28,954
Outflows (*) (21,532) (10,870) (4,102) (1,614) (38,118)
Net flows (9,352) (203) 2,005 (1,614) (9,164)

 

(*)Only includes cash flow forecast portion of the hedge instruments used to cover interest rate risk.

 

F-57

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 08

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGE ACCOUNTING, continued

 

  As of December 31, 2012
 

Within 1

year

Between 1
and 3 years

Between 3
and 6

years

Over
6 years

Total
  MCh$ MCh$ MCh$ MCh$ MCh$
Hedged item          
Inflows  3,084 - - -  3,084
Outflows (16,759) (6,515) (577) - (23,851)
Net flows (13,675) (6,515) (577) - (20,767)
           
Hedging instrument          
Inflows  16,759 6,515 577 -  23,851
Outflows  (3,084) - - - (3,084)
Net flows 13,675 6,515 577 - 20,767

 

(*)Only includes cash flow forecast portion of the hedge instruments used to cover interest rate risk.

 

b.2) Forecasted cash flows for inflation risk:

 

  As of December 31, 2013
 

Within

1 year

Between 1
and 3 years

Between 3
and 6 years

Over 6

years

Total
  MCh$ MCh$ MCh$ MCh$ MCh$
Hedged item          
Inflows 104,730 10,861 - - 115,591
Outflows (425) (927) (1,783) (1,709) (4,844)
Net flows 104,305 9,934 (1,783) (1,709) 110,747
           
Hedging instrument          
Inflows 425 927 1,783 1,709 4,844
Outflows (104,730) (10,861) - - (115,591)
Net flows (104,305) (9,934) 1,783 1,709 (110,747)

 

  As of December 31, 2012
 

Within

1 year

Between 1
and 3 years

Between 3
and 6 years

Over
6 years

Total
  MCh$ MCh$ MCh$ MCh$ MCh$
Hedged item          
Inflows  24,089 20,802 - - 44,891
Outflows  (2,938) (2,658) (2,301) (2,991) (10,888)
Net flows 21,151 18,144 (2,301) (2,991) 34,003
           
Hedging instrument          
Inflows 2,938 2,658 2,301 2,991 10,888
Outflows (24,089) (20,802) - - (44,891)
Net flows (21,151) (18,144) 2,301 2,991 (34,003)

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

  

NOTE 08

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGE ACCOUNTING, continued

 

b.3) Forecasted cash flows for interest rate risk:

 

  As of December 31, 2013
 

Within

1 year

Between 1
and 3 years

Between 3
and 6 years

Over
6 years

Total
  MCh$ MCh$ MCh$ MCh$ MCh$
Hedged item          
Inflows - - - - -
Outflows (64,772) - - - (64,772)
Net flows (64,772) - - - (64,772)
           
Hedging instrument          
Inflows 64,772 - - - 64,772
Outflows - - - - -
Net flows 64,772 - - - 64,772

 

  As of December 31, 2012
 

Within

1 year

Between 1
and 3 years

Between 3
and 6 years

Over
6 years

Total
  MCh$ MCh$ MCh$ MCh$ MCh$
Hedged item          
Inflows - - - - -
Outflows (1,825) (64,772) - - (66,597)
Net flows (1,825) (64,772) - - (66,597)
           
Hedging instrument          
Inflows 1,825 64,772 - - 66,597
Outflows - - - - -
Net flows 1,825 64,772 - - 66,597

 

c)The accumulated effect of the mark to market adjustment of cash flow hedges validation produced by hedge instruments used in hedged cash flow was recorded in the Consolidated Statement of Changes in Equity, specifically within Other comprehensive income, as of December 31, 2013 and 2012, and is as follows:

 

     As of December 31,
Hedged item   2013   2012
    MCh$   MCh$
         
Interbank loans   (3,809)   2,943
Time deposits and other time liabilities   -   (551)
Issued debt instruments   (723)   3,349
Available for sale investments   (3,744)   (560)
Loans and accounts receivable from customers   19   134
Net flows   (8,257)   5,315

 

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Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 08

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGE ACCOUNTING, continued

 

Since the inflows and outflows for both the hedged element and the hedging instrument mirror each other, the hedges are nearly 100% effective, which means that the fluctuations of fair value attributable to risk components are almost completely offset.

 

During the year, the Bank did not have any cash flow hedges of forecast transactions.

 

d)Below is a presentation of income generated by cash flow hedges amount that were reclassified from other comprehensive income to income for the year:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Bond hedging derivatives (33)   (863)   121
Interbank loans hedging derivatives 1,550   1,458   346
           
Cash flow hedge net income 1,517   595   467
  See Note 24 - Equity, letter e)

 

e)Net investment hedges in foreign operations:

 

As of December 31, 2013 and 2012, the Bank does not have any foreign net investment hedges in its hedge accounting portfolio.

 

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Table of Contents

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 09

INTERBANK LOANS

 

a)As of December 31, 2013 and 2012, balances of “Interbank loans” are as follows:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
       
Domestic banks      
Loans and advances to banks -   -
Deposits in the Central Bank of Chile - not available -   -
Non-transferable Chilean Central Bank Bonds -   -
Other Central Bank of Chile loans -   -
Interbank loans 66   27
Overdrafts in checking accounts -   -
Non-transferable domestic bank loans -   -
Other domestic bank loans -   -
Allowances and impairment for domestic bank loans -   -
       
Foreign Interbank Loans      
Interbank loans - Foreign 125,383   90,546
Overdrafts in checking accounts -   -
Non-transferable foreign bank deposits -   -
Other foreign bank loans -   -
Provisions and impairment for foreign bank loans (495)   (159)
       
Total 124,954   90,414

 

b)The amount in each period for provisions and impairment of interbank loans is shown below:

 

  As of December 31,
  2013   2012
Domestic
banks

Foreign

banks

Total   Domestic banks Foreign
banks
Total
MCh$ MCh$ MCh$   MCh$ MCh$ MCh$
               
Balance as of January 1, - 159 159   - 11 11
Charge-offs - - -   - - -
Provisions established - 455 455   - 548 548
Provisions release - (119) (119)   - (400) (400)
               
Total - 495 495   - 159 159

 

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Table of Contents

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 10

LOANS AND ACCOUNTS RECEIVABLE FROM CUSTOMERS

 

a)Loans and accounts receivable from customers

 

As of December 31, 2013 and 2012, the composition of the loan portfolio is as follows:

 

 

As of December 31, 2013

 

Assets before allowances   Allowances established  

Normal

portfolio

 

Impaired

portfolio

Total   Individual allowances Group allowances Total  

Assets

net balance

MCh$ MCh$ MCh$   MCh$ MCh$ MCh$   MCh$
                   
Commercial loans                  
Commercial loans 7,177,278 620,404 7,797,682   127,141 81,478 208,619   7,589,063
Foreign trade loans 1,748,762 91,572 1,840,334   52,127 878 53,005   1,787,329
Checking accounts debtors 267,441 12,216 279,657   3,621 4,755 8,376   271,281
Factoring transactions 312,818 3,296 316,114   4,437 617 5,054   311,060
Leasing transactions 1,291,131 58,683 1,349,814   14,161 5,016 19,177   1,330,637
Other loans and account receivable 99,934 18,717 118,651   4,890 7,426 12,316   106,335
Subtotal 10,897,364 804,888 11,702,252   206,377 100,170 306,547   11,395,705
                   
Mortgage loans                  
Loans with mortgage finance bonds 69,273 3,024 72,297   - 470 470   71,827
Mortgage mutual loans 69,742 2,091 71,833   - 380 380   71,453
Other mortgage mutual loans 5,163,396 318,286 5,481,682   - 42,456 42,456   5,439,226
Subtotal 5,302,411 323,401 5,625,812   - 43,306 43,306   5,582,506
                   
Consumer loans                  
Installment consumer loans 1,847,289 320,832 2,168,121   - 221,723 221,723   1,946,398
Credit card balances 1,212,134 23,747 1,235,881   - 37,300 37,300   1,198,581
Leasing transactions 3,383 68 3,451   - 68 68   3,383
Other consumer loans 195,030 4,765 199,795   - 5,494 5,494   194,301
Subtotal 3,257,836 349,412 3,607,248   - 264,585 264,585   3,342,663
                   
Total 19,457,611 1,477,701 20,935,312   206,377 408,061 614,438   20,320,874
                     

 

F-62

Table of Contents

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 10

LOANS AND ACCOUNTS RECEIVABLES FROM CUSTOMERS, continued

 

 

As of December 31, 2012

 

Assets before allowances   Allowances established    

Normal

portfolio

 

Impaired

portfolio

Total   Individual allowances Group allowances Total  

Assets

Net balance

MCh$ MCh$ MCh$   MCh$ MCh$ MCh$   MCh$
                   
Commercial loans                  
Commercial loans 6,728,698 587,719 7,316,417   116,151 83,690 199,841   7,116,576
Foreign trade loans 1,231,932 38,491 1,270,423   17,614 921 18,535   1,251,888
Checking accounts debtors 194,750 10,605 205,355   514 2,519 3,033   202,322
Factoring transactions 318,651 3,591 322,242   2,899 784 3,683   318,559
Leasing transactions 1,219,902 57,653 1,277,555   17,439 5,987 23,426   1,254,129
Other loans and account receivable 78,966 18,063 97,029   85 2,037 2,122   94,907
Subtotal 9,772,899 716,122 10,489,021   154,702 95,938 250,640   10,238,381
                   
Mortgage loans                  
Loans with mortgage finance bonds 88,643 3,561 92,204   - 493 493   91,711
Mortgage mutual loans 43,690 2,415 46,105   - 936 936   45,169
Other mortgage mutual loans 4,910,218 223,054 5,133,272   - 34,561 34,561   5,098,711
Subtotal 5,042,551 229,030 5,271,581   - 35,990 35,990   5,235,591
                   
Consumer loans                  
Installment consumer loans 1,502,346 355,311 1,857,657   - 218,474 218,474   1,639,183
Credit card balances 1,023,776 30,697 1,054,473   - 38,719 38,719   1,015,754
Leasing transactions 3,433 255 3,688   - 160 160   3,528
Other consumer loans 192,937 6,722 199,659   - 5,906 5,906   193,753
Subtotal 2,722,492 392,985 3,115,477   - 263,259 263,259   2,852,218
                   
Total 17,537,942 1,338,137 18,876,079   154,702 395,187 549,889   18,326,190
                       

 

F-63

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 10

LOANS AND ACCOUNTS RECEIVABLES FROM CUSTOMERS, continued

 

b)Portfolio characteristics:

 

As of December 31, 2013 and 2012, the portfolio before allowances is as follows, by customer’s economic activity:

 

  Domestic loans (*)   Foreign interbank loans
(**)
  Total loans   Distribution percentage
  As of December 31   As of December 31,   As of December 31,   As of December 31,
  2013 2012   2013 2012   2013 2012   2013 2012
  MCh$ MCh$   MCh$ MCh$   MCh$ MCh$   % %
Commercial loans                      
Manufacturing 1,216,914 1,014,777   - -   1,216,914 1,014,777   5.78 5.35
Mining 464,865 292,217   - -   464,865 292,217   2.21 1.54
Electricity, gas, and water 222,110 337,269   - -   222,110 337,269   1.05 1.78
Agriculture and livestock 806,092 770,558   - -   806,092 770,558   3.83 4.06
Forest 183,716 120,002   - -   183,716 120,002   0.87 0.63
Fishing 265,917 188,803   - -   265,917 188,803   1.26 1.00
Transport 721,931 511,407   - -   721,931 511,407   3.43 2.70
Communications 249,499 179,544   - -   249,499 179,544   1.18 0.95
Construction 1,337,791 1,130,194   - -   1,337,791 1,130,194   6.35 5.96
Commerce 2,578,979 2,396,428   125,383 90,546   2,704,362 2,486,974   12.84 13.11
Services 447,861 400,716   - -   447,861 400,716   2.13 2.11
Other 3,206,643 3,147,133   - -   3,206,643 3,147,133   15.23 16.59
                       
Subtotal 11,702,318 10,489,048   125,383 90,546   11,827,701 10,579,594   56.16 55.78
                       
Mortgage loans 5,625,812 5,271,581   - -   5,625,812 5,271,581   26.71 27.79
                       
Consumer loans 3,607,248 3,115,477   - -   3,607,248 3,115,477   17.13 16.43
                       
Total 20,935,378 18,876,106   125,383 90,546   21,060,761 18,966,652   100.00 100.00
                         

 

(**)Includes domestic interbank loans for Ch$66 million as of December 31, 2013 (Ch$27 million as of December 31, 2012), see Note 9.

 

(**)Includes foreign interbank loans for Ch$125,383 million as of December 31, 2013 (Ch$90,546 million as of December 31, 2012), see Note 9.

 

F-64

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 10

LOANS AND ACCOUNTS RECEIVABLES FROM CUSTOMERS, continued

 

c)Impaired Portfolio

 

i)As of December 31, 2013 and 2012, the impaired portfolio is as follows:

 

 

 

As of December 31,

  2013   2012
  Commercial   Mortgage   Consumer   Total   Commercial   Mortgage   Consumer   Total
  MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$
Individual impaired portfolio 317,534   -   -   317,534   298,868   -   -   298,868
Non-performing loans 364,890   155,688   92,723   613,301   320,461   159,802   117,504   597,767
Other impaired portfolio 122,464   167,713   256,689   546,866   96,793   69,228   275,481   441,502
Total 804,888   323,401   349,412   1,477,701   716,122   229,030   392,985   1,338,137

 

ii)The impaired portfolio with or without guarantee as of December 31, 2013 and 2012 is as follows:

 

 

 

As of December 31,

  2013   2012
  Commercial   Mortgage   Consumer   Total   Commercial   Mortgage   Consumer   Total
  MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$
Secured debt 385,712   302,219   49,051   736,982   377,169   208,616   51,549   637,334
Unsecured debt 419,176   21,182   300,361   740,719   338,953   20,414   341,436   700,803
Total 804,888   323,401   349,412   1,477,701   716,122   229,030   392,985   1,338,137
                                 

 

iii)The portfolio of non-performing loans as of December 31, 2013 and 2012 is as follows:

 

 

 

As of December 31,

  2013   2012  
  Commercial   Mortgage   Consumer   Total   Commercial   Mortgage   Consumer   Total  
  MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$  
Secured debt 151,494   136,768   7,241   295,503   154,675   143,814   8,293   306,782  
Unsecured debt 213,396   18,920   85,482   317,798   165,786   15,988   109,211   290,985  
Total 364,890   155,688   92,723   613,301   320,461   159,802   117,504   597,767  

 

F-65

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 10

LOANS AND ACCOUNTS RECEIVABLES FROM CUSTOMERS, continued

 

d)Allowances

 

The changes in allowance balances during 2013 and 2012 are as follows:

 

Activity during 2013

Commercial

loans

Mortgage

loans

Consumer

loans

Total
  Individual Group Group Group
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Balance as of January 1, 2013 154,702 95,938 35,990 263,259 549,889
Allowances established (1) 92,008 36,724 21,314 155,921 305,967
Allowances release (2) (22,014) (11,151) (9,216) (35,482) (77,863)
Allowances released due to charge-off (3) (18,319) (21,341) (4,782) (119,113) (163,555)
Balances as of December 31, 2013 206,377 100,170 43,306 264,585 614,438

 

Activity during 2012

Commercial

loans

Mortgage

loans

Consumer

loans

Total
  Individual Group Group Group
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Balances as of January 1, 2012 112,687 97,115 35,633 243,022 488,457
Allowances established (1) 83,742 31,772 10,741 239,607 365,862
Allowances release (2) (20,716) (16,624) (7,449) (38,471) (83,260)
Allowances released due to charge-off (3) (21,011) (16,325) (2,935) (180,899) (221,170)
Balances as of December 31, 2012 154,702 95,938 35,990 263,259 549,889

 

Activity during 2011

Commercial

loans

Mortgage

loans

Consumer

loans

Total
  Individual Group Group Group
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Balances as of January 1, 2011 96,560 85,942 17,332 225,559 425,393
Allowances established (1) 72,927 72,601 27,406 184,488 357,422
Allowances release (2) (41,741) (26,582) (7,645) (25,185) (101,153)
Allowances released due to charge-off (3) (15,059) (34,846) (1,460) (141,840) (193,205)
Balances as of December 31, 2011 112,687 97,115 35,633 243,022 488,457

 

(1)Represents gross allowances made in respect of increased risk of loss during the period and loan growth.
(2)Represents the gross amount of loan loss allowances released during the year as a consequence of reduction in the level of risk existing in the loan portfolio, including as a result of improvement in the credit risk classification of borrowers and loans paid.
(3)Represents the gross amount of loan loss allowances removed due to charge-off.

 

F-66

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 10

LOANS AND ACCOUNTS RECEIVABLES FROM CUSTOMERS, continued

 

e)Recoveries by type of loan

 

  For de years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Commercial loans 14,545   8,695   7,216
Consumer loans 36,004   22,015   12,474
Residential mortgage loans 4,735   2,305   16,135
Total 55,284   33,015   35,825

 

Recoveries of loans previously charged off are recognized as income in the line item “Provision for loans losses”. We only recognize as a recovery interest and/or principal paid in cash in connection with a loan that has already been charged-off in its entirety. Such recoveries do not have an impact on our allowance for loan losses as these recoveries are for loans that have been already charged-off and recognized as a loss in our income statement and are no longer on-balance sheet.

 

f)Allowances established on customer and interbank loans

 

The following chart shows the balance of allowances established, associated with credits granted to customers and banks:

 

  As of December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Customers loans 305,967   365,862   357,422
Interbank loans 455   548   464
Total 306,422   366,410   357,886

 

F-67

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 10

LOANS AND ACCOUNTS RECEIVABLES FROM CUSTOMERS, continued

 

g)Portfolio by its Impaired and non-impaired status.

 

  As of December 31, 2013
  Non-impaired   Impaired   Portfolio total
  Commercial   Mortgage   Consumer  

Total non

impaired

  Commercial   Mortgage   Consumer  

Total

impaired

  Commercial   Mortgage   Consumer  

Total

portfolio

  MCh$   MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
                                               
Current portfolio 10,665,404   5,017,319   3,071,977   18,754,700   335,382   102,214   151,804   589,400   11,000,786   5,119,533   3,223,781   19,344,100
Overdue for 1-29 days 142,613   103,335   122,088   368,036   34,715   23,111   57,693   115,519   177,328   126,446   179,781   483,555
Overdue for 30-89 days 89,347   181,757   63,771   334,875   74,863   51,143   54,202   180,208   164,210   232,900   117,973   515,083
Overdue for 90 days or more -   -   -   -   359,928   146,933   85,713   592,574   359,928   146,933   85,713   592,574
                                               
Total portfolio before allowances 10,897,364   5,302,411   3,257,836   19,457,611   804,888   323,401   349,412   1,477,701   11,702,252   5,625,812   3,607,248   20,935,312
                                               
Overdue loans (less than 90 days) presented as portfolio percentage 2.13%   5.38%   5.70%   3.61%   13.61%   22.96%   32.02%   20.01%   2.92%   6.39%   8.25%   4.77%
                                               
Overdue loans (90 days or more) presented as portfolio percentage. - - - - 44.72% 45.43% 24.53% 40.10% 3.08% 2.61% 2.38% 2.83%

 

Reconciliation of overdue loans with non-performing loans

 

  As of December 31, 2013
  Commercial   Mortgage   Consumer   Total
  MCh$   MCh$   MCh$    
               
Overdue loans 359,928   146,933   85,713   592,574
Loans with not overdue but classified as non-performing loans 4,962   8,755   7,010   20,727
Total 364,890   155,688   92,723   613,301

 

F-68

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 10

LOANS AND ACCOUNTS RECEIVABLES FROM CUSTOMERS, continued

 

h)Portfolio by its Impaired and non-impaired status, continued.

 

  As of December 31, 2012
  Non-impaired   Impaired   Portfolio total
  Commercial   Mortgage   Consumer  

Total non

impaired

  Commercial   Mortgage   Consumer  

Total

impaired

  Commercial   Mortgage   Consumer  

Total

portfolio

  MCh$   MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
                                               
Current portfolio 9,500,231   4,725,955   2,511,869   16,738,055   273,481   43,502   160,480   477,463   9,773,712   4,769,457   2,672,349   17,215,518
Overdue for 1-29 days 195,667   202,142   132,475   530,284   63,868   18,391   60,055   142,314   259,535   220,533   192,530   672,598
Overdue for 30-89 days 77,001   114,454   78,148   269,603   75,659   34,240   68,316   178,215   152,660   148,694   146,464   447,818
Overdue for 90 days or more -   -   -   -   303,114   132,897   104,134   540,145   303,114   132,897   104,134   540,145
                                               
Total portfolio before allowances 9,772,899   5,042,551   2,722,492   17,537,942   716,122   229,030   392,985   1,338,137   10,489,021   5,271,581   3,115,477   18,876,079
                                               
Overdue loans (less than 90 days) presented as portfolio percentage 2.79%   6.28%   7.74%   4.56%   19.48%   22.98%   32.67%   23.95%   3.93%   7.00%   10.88%   5.94%
                                               
Overdue loans (90 days or more) presented as portfolio percentage - - - - 42.33% 58.03% 26.50% 40.37% 2.89% 2.52% 3.34% 2.86%

 

Reconciliation of overdue loans with non-performing loans

 

  As of December 31, 2012
  Commercial   Mortgage   Consumer   Total
  MCh$   MCh$   MCh$    
               
Overdue loans 303,114   132,897   104,134   540,145
Loans with not overdue but classified as non-performing loans 17,347   26,905   13,370   57,622
Total 320,461   159,802   117,504   597,767

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 11

AVAILABLE FOR SALE INVESTMENTS

 

As of December 31, 2013 and 2012, detail of instruments deemed as available for sale investments is as follows:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
       
Chilean Central Bank and Government securities      
Chilean Central Bank Bonds 364,821   712,278
Chilean Central Bank Notes 1,078   8,270
Other Chilean Central Bank and Government securities 146,295   296,010
Subtotal 512,194   1,016,558
Other Chilean securities      
Time deposits in Chilean financial institutions 1,011,354   756,136
Mortgage finance bonds of Chilean financial institutions 33,856   37,319
Chilean financial institution bonds -   -
Chilean corporate bonds -   -
Other Chilean securities -   321
Subtotal 1,045,210   793,776
Foreign financial securities      
Foreign Central Banks and Government securities 143,589   -
Other foreign financial securities -   15,824
Subtotal 143,589   15,824
       
Total 1,700,993   1,826,158

 

As of December 31, 2013 and 2012, the line item Chilean Central Bank and Government securities item includes securities sold under repurchase agreements to clients and financial institutions for Ch$ 90,818 million and Ch$ 156,340 million, respectively.

 

As of December 31, 2013 and 2012, the line item Other National Institutions Securities includes securities sold to customers and financial institutions under repurchase agreements totaling Ch$ 118,195 million and Ch$ 148,277 million, respectively.

 

As of December 31, 2013 available for sale investments included a net unrealized profit of Ch$ 840 million, recorded as a “Valuation adjustment” in Equity, distributed between a profit of Ch$ 802 million attributable to Bank shareholders and a profit of Ch$ 38 million attributable to non-controlling interest.

 

As of December 31, 2012 available for sale investments included a net unrealized loss of Ch$ 10,017 million, recorded as a “Valuation adjustment” in Equity, distributed between a loss of Ch$ 10,041 million attributable to Bank shareholders and a profit of Ch$ 24 million attributable to non-controlling interest.

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 11

AVAILABLE FOR SALE INVESTMENTS, continued

 

Gross profits and losses realized on the sale of available for sale instruments as of December 31, 2013, 2012 and 2011, are as follows:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Sale of available for sale investments generating realized profits 3,826,358   4,886,706   3,883,812
Realized profits 9,326   2,574   4,959
Sale of available for sale investments generating realized losses 388,401   665,779   1,359,177
Realized losses 1,098   503   7,922

 

The Bank evaluated those instruments with unrealized losses as of December 31, 2013 and 2012 and concluded they were only temporary impairments. This review consisted of evaluating the economic reasons for any declines, the credit ratings of the securities’ issuers, and the Bank’s intention and ability to hold the securities until the unrealized loss is recovered. Based on this analysis, the Bank believes that there were no other than temporary impairments in its investment portfolio, since most of the decline in fair value of these securities was caused by market conditions which the Bank considers to be temporary. All of the instruments that have unrealized losses as of December 31, 2013 and 2012, were in a continuous unrealized loss position for less than one year.

 

F-71

Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 11

AVAILABLE FOR SALE INVESTMENTS, continued

 

The following charts show the available for sale investments unrealized profit and loss, as of December 31, 2013 and 2012.

 

As of December 31, 2013:

 

  Less than 12 months   More than 12 months   Total
  Amortized
cost
  Fair value  

Unrealized

profit

  Unrealized
loss
  Amortized
cost
  Fair value  

Unrealized

profit

  Unrealized
loss
  Amortized
cost
  Fair value  

Unrealized

profit

  Unrealized
loss
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$
                                               
Chilean Central Bank and Government securities                                              
Chilean Central Bank Bonds 363,708   364,821   1,708   (595)   -   -   -   -   363,708   364,821   1,708   (595)
Chilean Central Bank Notes 1,088   1,078   -   (10)   -   -   -   -   1,088   1,078   -   (10)
Other Chilean Central Bank and Government securities 145,870 146,295 596 (171)   - - - -   145,870 146,295 596 (171)
Subtotal 510,666   512,194   2,304   (776)                   510,666   512,194   2,304   (776)
                             
Other Chilean securities                 -   -   -   -                
Time deposits in Chilean financial institutions 1,009,661   1,011,354   1,811   (118)   -   -   -   -   1,009,661   1,011,354   1,811   (118)
Mortgage finance bonds of Chilean financial institutions 34,154   33,856   108   (406)   -   -   -   -   34,154   33,856   108   (406)
Chilean financial institution bonds -   -   -   -   -   -   -   -   -   -   -   -
Chilean corporate bonds -   -   -   -   -   -   -   -   -   -   -   -
Other Chilean securities - - - -   - - - -   - - - -
Subtotals 1,043,815 1,045,210 1,919 (524)             1,043,815 1,045,210 1,919 (524)
                             
Foreign financial securities                 -   -   -   -                
Foreign Central Banks and Government securities 145,672   143,589   -   (2,083)   -   -   -   -   145,672   143,589   -   (2,083)
Other foreign financial securities           - - - -          
Subtotal 145,672 143,589 - (2,083)             145,672 143,589 - (2,083)
          - - - -          
Total 1,700,153 1,700,993 4,223 (3,383)   - - - -   1,700,153 1,700,993 4,223 (3,383)

F-72

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 11

AVAILABLE FOR SALE INVESTMENTS, continued

 

As of December 31, 2012:

 

  Less than 12 months   More than 12 months   Total
  Amortized
cost
  Fair value  

Unrealized

profit

  Unrealized
loss
  Amortized
cost
  Fair value  

Unrealized

profit

  Unrealized
loss
  Amortized
cost
  Fair value  

Unrealized

profit

 

Unrealized

loss

  MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$   MCh$
Chilean Central Bank and Government securities                                              
Chilean Central Bank Bonds 720,198   712,278   362   (8,282)   -   -   -   -   720,198   712,278   362   (8,282)
Chilean Central Bank Notes 8,408   8,270   -   (138)   -   -   -   -   8,408   8,270   -   (138)
Other Chilean Central Bank and Government instruments 297,863 296,010 521 (2,374)   - - - -   297,863 296,010 521 (2,374)
Subtotals 1,026,469 1,016,558 883 (10,794)   - - - -   1,026,469 1,016,558 883 (10,794)
                                               
Other Chilean securities                                              
Time deposits in Chilean financial institutions 755,903   756,136   498   (265)   -   -   -   -   755,903   756,136   498   (265)
Mortgage finance bonds of Chilean financial institutions 37,925   37,319   71   (677)   -   -   -   -   37,925   37,319   71   (677)
Chilean financial institution bonds -   -   -   -   -   -   -   -   -   -   -   -
Chilean corporate bonds -   -   -   -   -   -   -   -   -   -   -   -
Other Chilean securities 320 321 1 -   - - - -   320 321 1 -
Subtotals 794,148 793,776 570 (942)   - - - -   794,148 793,776 570 (942)
                                               
Foreign financial securities                                              
Foreign Central Banks and Government securities -   -   -   -   -   -   -   -   -   -   -   -
Other foreign financial securities 15,558 15,824 266 -   - - - -   15,558 15,824 266 -
Subtotals 15,558 15,824 266 -   - - - -   15,558 15,824 266 -
                             
Total 1,836,175 1,826,158 1,719 (11,736)   - - - -   1,836,175 1,826,158 1,719 (11,736)

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 12

INVESTMENTS IN ASSOCIATES AND OTHER COMPANIES

 

a)The Consolidated Statements of Financial Position reflect investments in associates and other companies amounting to Ch$ 9,681 million as of December 31, 2013, and Ch$ 7,614 million, as of December 31, 2012, as shown in the following table:

 

      Investment
  Ownership interest
as of December 31
  Investment value
as of December 31,
  Profit and loss
for the years ended
December 31,
  2013 2012 2011   2013 2012 2011   2013 2012 2011
  % % %   MCh$ MCh$ MCh$   MCh$ MCh$ MCh$
Company                      
Redbanc S.A. (1) 33.43 33.43 33.43   1,513 1,374 1,929   139 (199) 323
Transbank S.A. (2) 25.00 25.00 32.71   1,309 1,607 2,092   9 306 391
Centro de Compensación Automatizado 33.33 33.33 33.33   673 548 432   125 116 105
Sociedad Interbancaria de Depósito de Valores S.A. 29.28 29.28 29.28   585 501 461   112 86 58
Cámara de Compensación de Alto Valor S.A. (4) 14.14 14.14 12.65   673 678 526   63 114 91
Administrador Financiero del Transantiago S.A. (3) 20.00 20.00 20.00   1,947 1,215 1,742   732 (527) 966
Sociedad Nexus S.A. 12.90 12.90 12.90   972 1,106 941   145 278 114
Servicios de Infraestructura de Mercado OTC S.A. (5) 11.11 - -   1,424 - -   (16) - -
Subtotal         9,096 7,029 8,123   1,309 174 2,048
Shares or rights in other companies (*)                      
Bladex         136 136 136   16 13 10
Stock Exchanges         417 417 417   97 80 82
Others         32 32 52   - - -
Subtotal         9,681 7,614 8,728   1,422 267 2,140

 

(*) Investments in associates and other companies do not have market prices

 

(1)Losses arising from this investment were mainly due to the charge-off of accounts receivable from Banco Estado which had to make a payment for brand usage under arbitration procedures. On May 31, 2012, the arbitrating judge decided that the payment did not comply with the contract between Redbank and Banco Estado, and Redbanc charged-off that payment, generating an effect on income of Ch$ 1,176 million.

 

(2)In July 2012, Banco Santander Chile sold 3,628,154 shares from Transbank S.A., decreasing its share from 32.71% to 25%. The transaction amount was Ch$1,000 million and the book value of the investment was Ch$401 million, generating a profit of Ch$599 million recorded as other operating income. See Note 34.

 

(3)Losses arising from this investment were mainly due to the end of the renegotiation process with the Ministry of Transport and Telecommunications of its current service contract. The Bank signed a complementary contract of “Mutual Termination of Contract” for “Providing complementary financial administration services to the Santiago Public Transportation System resources”. As a result, Administrador Financiero del Transantiago S.A. had to adjust its income, charging Ch$ 7,177 million against 2012 income.

 

(4)In August 2012, Banco Santander Chile bought 144 shares from Sociedad Operadora de la Cámara de Compensación de pagos de Alto Valor S.A. through Banco Scotiabank Chile, increasing its ownership from 12.65% to 14.14%. The purchase of such shares was for Ch$61 million.

 

(5)On July 19, 2013, Banco Santander made a contribution of 1,439,574,238 pesos to participate in the company "Servicios de Infraestructura de Mercado OTC S.A.", equivalent to 1,111 shares and 1,295,746.3890 pesos each, representing 11.11% ownership. This company`s objective is to manage infrastructure for the financial market, providing registration, confirmation, storage, consolidation and conciliation services for financial derivatives transactions, as well as granting related or complementary services.

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 12

INVESTMENTS IN ASSOCIATES AND OTHER COMPANIES, continued

 

b)Summary of financial information of associates as of and for the years ended December 31, 2013, 2012 and 2011:

 

 As of December 31,
  2013   2012   2011
        Net income         Net income         Net income
Assets Liabilities Equity Assets Liabilities Equity   Assets Liabilities Equity
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$
                             
Centro de Compensación Automatizado 2,994 1,012 1,606 376   2,014 405 1,263 346    1,586  334  937  315
Redbanc S.A. 18,023 13,622 3,984 417   15,973 11,863 4,706 (596)   15,009  9,529  4,515 965
Transbank S.A. 483,004 477,772 5,196 36   316,881 310,576 5,076 1,229   277,424  271,150  5,080 1,194
Sociedad Interbancaria de Depósito de Valores S.A. 2,113 20 1,711 382   1,714 4 1,415 295   1,576  53 1,179  344
Sociedad Nexus S.A. 13,309 6,112 6,075 1,122   14,439 8,027 4,256 2,156   14,534 8,122 5,250 1,162
Servicios de Infraestructura de Mercado OTC S.A. 14,608 3,188 11,560 (140)   - - - -   - - - -
Administrador Financiero del Transantiago S.A. 63,981 54,244 6,076 3,661   81,017 74,940 8,714 (2,637)   70,023  61,309  3,883 4,831
Cámara de Compensación de Alto Valor S.A. 5,435 906 4,085 444   5,109 772 3,631 706    4,498  703  3,073  722
Total 603,467 556,876 40,293 6,298   437,147 406,587 29,061 1,499   384,650 351,200 23,917  9,533

 

d)Restrictions over the ability of associated companies to transfer funds to investors.

 

There are no significant restrictions regarding the capacity of associates to transfer funds, whether in cash dividends, refund of loans, or advance payments to the Bank.

 

e)Activity with respect to investments in other companies during 2013, 2012 and 2011, is as follows:

 

  For the years ended December 31,
  2013 2012   2011
  MCh$ MCh$   MCh$
         
Opening balance as of January 1, 7,614 8,728   7,275
Acquisition of investments (1) 1,440 61   -
Sale of investments (2) - (401)   -
Participation in income 1,422 267   2,140
Dividends received (3) (663) (690)   (795)
Other equity adjustments (132) (351)   108
         
Balance as of December 31, 9,681 7,614   8,728

 

(1)See letter a), reference (4) and (5)
(2)See letter a), reference (2)
(3)As of December 31, 2013, 2012 and 2011 dividends from investments accounted for the cost method were Ch$112 million, Ch$206 million and Ch$0 respectively, are not included.

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

  

NOTE 13

INTANGIBLE ASSETS

 

a)As of December 31, 2013 and 2012, the composition of the item is as follows:

 

        As of December 31, 2013
 

Years of

useful

life

Average remaining useful life

Net opening balance as of

January 1,

2013

Gross balance Accumulated amortization Net balance
      MCh$ MCh$ MCh$ MCh$
             
Licenses 3 2 2,621 9,955 (7,758) 2,197
Software development 3 2 84,726 242,023 (177,517) 64,506
             
Total     87,347 251,978 (185,275) 66,703

 

        As of December 31, 2012
 

Years of

useful
life

Average remaining useful life

Net opening balance as of

January 1,

2012

Gross balance Accumulated amortization Net balance
      MCh$ MCh$ MCh$ MCh$
             
Licenses 3 2 2,496 9,329 (6,708) 2,621
Software development 3 2 78,243 224,671 (139,945) 84,726
             
Total     80,739 234,000 (146,653) 87,347

 

b)The activity in intangible assets during 2013 and 2012 is as follows:

 

b.1) Gross balance

 

Gross balances Licenses Software development Total
  MCh$ MCh$ MCh$
       
Balances as of January 1, 2013 9,329 224,671 234,000
Acquisitions 626 17,774 18,400
Disposals - - -
Other - (422) (422)
Balances as of December 31, 2013 9,955 242,023 251,978
       
Balances as of January 1, 2012 8,085 184,133 192,218
Acquisitions 1,244 41,018 42,262
Disposals - (480) (480)
Other - - -
Balances as of December 31, 2012 9,329 224,671 234,000

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 13

INTANGIBLE ASSETS, continued

 

b.2) Accumulated amortization

 

Accumulated amortization Licenses Software development Total
  MCh$ MCh$ MCh$
       
Balances as of January 1, 2013 (6,708) (139,945) (146,653)
Year’s amortization (1,050) (37,572) (38,622)
Other changes - - -
Balances as of December 31, 2013 (7,758) (177,517) (185,275)
       
Balances as of January 1, 2012 (5,589) (105,890) (111,479)
Year’s amortization (1,119) (34,055) (35,174)
Other changes - - -
Balances as of December 31, 2012 (6,708) (139,945) (146,653)

 

c)The Bank has no restriction on intangible assets as of December 31, 2013 and 2012. Additionally, the intangibles assets have not been pledged as guarantee for fulfillment of financial liabilities. Also, the Bank has no debt related to Property, plant, and equipment as of those dates.

 

F-77

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 14

PROPERTY, PLANT, AND EQUIPMENT

 

a) As of December 31, 2013 and 2012, the composition of property, plant, and equipment is as follows:

 

    As of December 31, 2013
 

Net opening balance as of

January 1, 2012

Gross

balance

Accumulated depreciation

Net

balance

  MCh$ MCh$ MCh$ MCh$
         
Land and buildings 119,853 184,711 (56,592) 128,119
Equipment 28,625 85,857 (47,016) 38,841
Ceded under operating leases 4,507 4,888 (559) 4,329
Other 9,229 32,207 (23,281) 8,926
Total 162,214 307,663 (127,448) 180,215

 

    As of December 31, 2012
 

Net opening balance as of

January 1, 2012

Gross

balance

Accumulated depreciation

Net

balance

  MCh$ MCh$ MCh$ MCh$
         
Land and buildings 118,493 167,241 (47,388) 119,853
Equipment 22,570 66,170 (37,545) 28,625
Ceded under operating leases 4,071 4,996 (489) 4,507
Other 7,925 28,957 (19,728) 9,229
Total 153,059 267,364 (105,150) 162,214

 

b) The activity in property, plant, and equipment during 2013 and 2012 is as follows:

 

b.1) Gross balance

 

2013 Land and buildings Equipment Ceded under operating leases Other Total
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Balances as of January 1, 2013 167,241 66,170 4,996 28,957 267,364
Additions 17,470 20,171 - 3,148 40,789
Disposals - (240) (108) - (348)
Impairment due to damage (i) - (244) - - (244)
Other - - - 102 102
Balances as of December 31, 2013 184,711 85,857 4,888 32,207 307,663

 

i)Banco Santander Chile recognized on its financial statements as of December 31, 2013 Ch$244 million impairment from damages to ATMs. Compensation received from insurance totaled Ch$725 million, which is presented within Other operating income (see Note 34).

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 14

PROPERTY, PLANT, AND EQUIPMENT, continued

 

2012 Land and buildings Equipment Ceded under operating leases Other Total
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Balances as of January 1, 2012 156,950 51,781 4,477 24,081 237,289
Additions 16,658 14,570 519 4,991 36,738
Disposals (6,367) (91) - (115) (6,573)
Impairment due to damage (i) - (90) - - (90)
Transfers - - - - -
Other - - - - -
Balances as of December 31, 2012 167,241 66,170 4,996 28,957 267,364

 

i)Banco Santander Chile recognized on its financial statements as of December 31, 2012 Ch$90 million impairment from damages to ATMs. Compensation received from insurance totaled Ch$ 262 million, which is presented within Other operating income (see Note 34).

 

b.2) Accumulated depreciation

 

2013 Land and buildings Equipment Ceded under operating
leases
Other Total
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Balances as of January 1, 2013 (47,388) (37,545) (489) (19,728) (105,150)
Depreciation charges in the period (9,207) (9,554) (89) (3,602) (22,452)
Sales and disposals in the period 3 83 19 49 154
Transfers - - - - -
Other - - - - -
Balances as of December 31, 2013 (56,592) (47,016) (559) (23,281) (127,448)

  

2012 Land and buildings Equipment Ceded under operating leases Other Total
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Balances as of January 1, 2012 (38,485) (29,211) (378) (16,156) (84,230)
Depreciation charges in the period (9,125) (8,351) (111) (3,608) (21,195)
Sales and disposals in the period 222 17 - 36 275
Transfers - - - - -
Other - - - - -
Balances as of December 31, 2012 (47,388) (37,545) (489) (19,728) (105,150)

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements

AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 14

PROPERTY, PLANT, AND EQUIPMENT, continued

 

c)Operational leases – Lessor

 

As of December 31, 2013 and 2012, the future minimum lease cash inflows under non-cancellable operating leases are as follows:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
       
Due within 1 year 637   1,163
Due after 1 year but within 2 years 508   626
Due after 2 years but within 3 years 300   502
Due after 3 years but within 4 years 263   294
Due after 4 years but within 5 years 263   258
Due after 5 years 2,148   2,148
       
Total 4,119   4,991

 

d)Operational leases – Lessee

 

Certain Bank’s premises and equipment are leased under various operating leases. Future minimum rental payments under non-cancellable leases are as follows:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
       
Due within 1 year 18,941   16,266
Due after 1 year but within 2 years 16,948   14,845
Due after 2 year but within 3 years 15,161   12,960
Due after 3 years but within 4 years 14,083   11,443
Due after 4 years but within 5 years 12,902   10,465
Due after 5 years 61,730   63,035
       
Total 139,765   129,014

 

e)As of December 31, 2013 and 2012, the Bank has no financial leases which cannot be unilaterally rescinded.

 

f)The Bank has no restriction on intangible assets as of December 31, 2013 and 2012. Additionally, the property, plant, and equipment have not been surrendered as guarantees for the compliance of financial liabilities. Also, the Bank has no debt regarding Property, plant, and equipment as of those dates.

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 15

CURRENT AND DEFERRED TAXES

 

a)Current taxes

 

As of December 31, 2013 and 2012, the bank recognizes an income tax provision, which is determined based on the currently applicable tax legislation. This provision is recorded net of recoverable taxes, as shown as follows:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
       
Summary of current tax liabilities (assets)      
Current tax (assets) (1,643)   (10,227)
Current tax liabilities 50,242   525
       
Total tax payable (recoverable) 48,599   (9,702)
       
(Assets) liabilities current taxes detail (net)      
Income tax, tax rate 20% 117,095   83,381
Minus:      
Provisional monthly payments (PPM) (61,730)   (84,940)
Credit for training expenses   (1,656)   (1,505)
Land taxes leasing (2,987)   (2,939)
Grant credits (1,892)   (2,534)
Other (231)   (1,165)
       
Total tax payable (recoverable) 48,599   (9,702)

  

b)Effect on income

 

The effect of tax expense on income for the years ended December 31, 2013 and 2012 is comprised of the following items:

 

    As of December 31,  
    2013   2012
    MCh$   MCh$
         
Income tax expense        
Current tax   117,095   83,381
         
Credits (debits) for deferred taxes        
Origination and reversal of temporary differences   (27,658)   (39,275)
Subtotals   89,437   44,106
Tax for rejected expenses (Article No.21)   392   70
Other   4,701   297
Net charges for income tax expense   94,530   44,473

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 15

CURRENT AND DEFERRED TAXES, continued

 

c)Effective tax rate reconciliation

 

The reconciliation between the income tax rate and the effective rate applied in determining tax expenses as of December 31, 2013 and 2012, is as follows:

 

  As of December 31,
  2013   2012
 

Tax

rate

  Amount

 

 

Tax

rate

  Amount
 
  %   MCh$   %   MCh$
               
Tax calculated over profit before tax 20.00   107,792   20,00   81,181
Permanent differences (2.04)   (11,012)   (2.77)   (11,227)
Single penalty tax (rejected expenses) 0.07   392   0.23   936
Rate change effect (*) -   -   (4.00)   (16,221)
Real estate taxes (0.55)   (2,987)   (2.05)   (8,324)
Other 0.06   345   (0.45)   (1,872)
Effective rates and expenses for income tax 17.54   94,530   10.96   44,473

 

(*)Law No. 20,455 from 2010 increased the first class tax rate to be applied to companies on the taxable income during 2011 and 2012, to 20% and 18.5% respectively. Nonetheless, law No. 20,630 published in the Official Newspaper on September 27, 2012 increased the First Class Rate from 18.5% to 20%, permanently, for transactions accounted from January 1, 2012 onwards. This created income for MCh$ 16,221, corresponding to the fluctuation of the deferred tax expense/benefit.

 

d)Effect of deferred taxes on comprehensive income

 

Below is a summary of the separate effect of deferred tax on Equity, showing the asset and liability balances, for the years ended December 31, 2013 and 2012:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
       
Deferred tax assets      
Available for sale investments 31   2,004
Cash flow hedges 1,651   389

Total deferred tax assets affecting other with effect in other comprehensive incomes

1,682   2,393
       
Deferred tax liabilities      
Available for sale investments (199)   (1)
Cash flow hedges -   (1,452)

Total deferred tax liabilities affecting other with effect in other comprehensive incomes

(199)   (1,453)
       
Net deferred tax balances in equity 1,483   940
       
Deferred taxes in equity attributable to Bank shareholders 1,491   945
Deferred tax in equity attributable to non-controlling interests (8)   (5)

  

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 15

CURRENT AND DEFERRED TAXES, continued

 

e)Effect of deferred taxes on income

 

As of 2013 and 2012, the Bank has recorded deferred tax effects in its financial statements.

 

Below are the effects of deferred taxes on assets, liabilities and income as of December 31, 2013 and 2012:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
Deferred tax assets      
Interests and adjustments 7,203   7,854
Non-recurring charge-offs 9,787   12,046
Assets received in lieu of payment 707   730
Property, plant and equipment 3,579   3,654
Allowance for loan losses 89,600   92,074
Provision for expenses 19,130   17,903
Derivatives 19   54
Leased assets 52,447   39,168
Subsidiaries tax losses 5,716   5,232
Other 37,415   767
Total deferred tax assets 225,603   179,482
       
Deferred tax liabilities      
Valuation of investments (13,258)   (6,555)
Depreciation (315)   (261)
Other (12,981)   (1,275)
Total deferred tax liabilities (26,554)   (8,091)

 

f)Summary of deferred tax assets and liabilities

 

Below is a summary of the deferred taxes impact on equity and income.

 

  As of December 31,
  2013   2012
  MCh$   MCh$
       
Deferred tax assets      
Recognized through other comprehensive income 1,682   2,393
Recognized through profit or loss 225,603   179,482
Total deferred tax assets 227,285   181,875
       
Deferred tax liabilities      
Recognized through other comprehensive income (199)   (1,453)
Recognized through profit or loss (26,554)   (8,091)
Total deferred tax liabilities (26,753)   (9,544)

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 16

OTHER ASSETS

 

Other assets item includes the following:

 

    As of December 31,
    2013   2012
    MCh$   MCh$
Assets for leasing (*)   41,402   42,891
Assets received or awarded in lieu of payment        
Assets received in lieu of payment   16,659   17,731
Assets awarded at judicial sale   6,530   9,974
Provision on assets received in lieu of payment or awarded   (2,914)   (3,091)
Subtotals   20,275   24,614
Other assets        
Guarantee deposits   181,032   256,854
Gold investments   373   464
VAT credit   8,705   10,337
Income tax recoverable   42,354   28,274
Prepaid expenses   34,970   50,870
Assets recovered from leasing for sale   5,747   3,335
Pension plan assets   1,822   1,989
Accounts and notes receivable   60,256   82,378
Notes receivable through brokerage and simultaneous transactions   75,145   89,314
Other receivable assets   9,746   29,883
Other assets   33,111   36,687
Subtotals   453,261   590,385
         
Total   514,938   657,890

 

(*)Assets available to be granted under the financial leasing agreements.

 

F-84
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 17

TIME DEPOSITS AND OTHER TIME LIABILITIES

 

As of December 31, 2013 and 2012, the composition of the line item Time deposits and other liabilities is as follows:

 

    As of December 31,
    2013   2012
    MCh$   MCh$
         
Deposits and other demand liabilities        
Checking accounts   4,403,526   4,006,143
Other deposits and demand accounts   569,395   455,315
Other demand liabilities   647,842   508,561
         
Total   5,620,763   4,970,019
         
Time deposits and other time liabilities        
Time deposits   9,567,855   9,008,902
Time savings account   104,143   101,702
Other time liabilities   3,274   1,609
         
Total   9,675,272   9,112,213

 

F-85
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 18

INTERBANK BORROWINGS

 

As of December 31, 2013 and 2012 the line item Interbank borrowings is as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
Loans from financial institutions and the Central Bank of Chile      
Other obligations with Central Bank of Chile 220   398
Subtotals 220   398
Loans from domestic financial institutions 500   -
Loans from foreign financial institutions      
Standard Chartered Bank - New York 349,433   279,966
Citibank N.A. - New York 181,107   187,036
Wells Fargo Bank N.A. – New York 144,284   -
Mizuho Corporate Bank 131,273   95,290
Landesbank Baden Wuerttemberg 108,566   -
Commerzbank A.G. - Frankfurt 107,843   88,801
Banco Interamericano del Desarrollo 104,929   -
Sumitomo Mitsui Banking Corporation 102,379   67,105
Bank of America 94,388   139,570
Bank of Montreal – Toronto 80,820   112,236
The Toronto Dominion Bank – Toronto 70,803   74,486
Banco Santander – Montevideo 52,442   57,532
Royal Bank of Scotland – London 44,608   40,784
The Bank of New York Mellon 26,224   -
HSBC Bank of New York 26,222   -
National Bank of Abu Dhabi 15,741   -
Deutsche Bank A.G.- New York 13,109   245
Wachovia Bank N.A.- Miami 7,394   204,184
Banco Santander – Hong Kong 5,781   4,283
Commerzbank N.A. – Miami 5,254   14,368
Standard Chartered Bank - Hong Kong 1,059   -
Unicrédito Italiana SPA 993   -
Woori Bank 627   -
Lanschot Bankiers N.V. 446   -
Banco Popolare di Novara 351   308
National Agricultural Cooperative 259   -
Banco de Sabadell S.A. 250   -
Banco de Occidente 248   -
Banco Popular Español S.A. 224   -
Banco Bilbao Vizcaya Argentaria 221   -
HSBC Bank USA 179   -
Bank of Tokyo Mitsubishi 174   -
U.S. Bank 174   513
Intesa Sanpaolo SPA - USA 173   -
J.P. Morgan Chase Bank N.A. - New York 164   48,176
United Bank of India 160   -
Banco do Brasil S.A. – London 146   285
National Westminster Bank PLC 136   -
Bank of China 105   1,510
State Bank of India 89   -
Banca Popolare di Vicenza SCPA 76   208
Discount Bank – Montevideo 73   3,835
Banco Bradesco S.A. 60   245
Unicredit Banca d Impresa 47   544
Banca Nazionale del Lavoro S.P. 38   216
BBVA Banco Francés S.A. 26   -
Banca Commerciale Italiana S.P. 23   494
Turkiye Halk Bankasi 23   403
Bancolombia S.A. - Panamá 9   709
UBS A.G. -   3,786
Banca Antoniana Popolare – Venetto -   746
Unicrédito Italiano - New York -   410
Banco Santander – Madrid 500   660
Banco General S.A. -   349
Banco Español de Crédito -   281
ING Bank N.V. - Vienna -   257
Banco Sofisa -   212
Other 2,004   7,572
Subtotals 1,681,657   1,437,605
Total 1,682,377   1,438,003

 

F-86
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 18

INTERBANK BORROWINGS, continued

 

a)Obligations with Central Bank of Chile

 

Debts to the Central Bank of Chile include credit lines for renegotiation of loans and other borrowings. These credit lines were provided by the Central Bank of Chile for renegotiation of loans due to the need to refinance debt as a result of the economic recession and crisis of the banking system in the early 1980s.

 

The outstanding amounts owed to the Central Bank of Chile under these credit lines are as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
       
Totals Line of credit for renegotiation with Central Bank of Chile 220   398
       

 

b)Loans from domestic financial institutions

 

These obligations’ maturities are as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
       
Due within 1 year 500   -
Due within 1 and 2 year -   -
Due within 2 and 3 year -   -
Due within 3 and 4 year -   -
Due after 5 years -   -
       
Total loans from domestic financial institutions 500   -

 

c)Foreign obligations

 

  As of December 31,
  2013   2012
MCh$ MCh$
       
Due within 1 year 1,529,511   1,272,994
Due within 1 and 2 year 152,146   164,611
Due within 2 and 3 year -   -
Due within 3 and 4 year -   -
Due after 5 years -   -
       
Total loans from foreign financial institutions 1,681,657   1,437,605

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 19

ISSUED DEBT INSTRUMENTS AND OTHER FINANCIAL LIABILITIES

 

As of December 31, 2013 and 2012, composition of this item is as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
       
Other financial liabilities      
Obligations to public sector 68,075   96,185
Other domestic obligations 118,683   93,653
Foreign obligations 3,023   2,773
Subtotals 189,781   192,611
Issued debt instruments      
Mortgage finance bonds 101,667   128,086
Senior bonds 4,190,918   3,717,213
Mortgage bond 70,339   -
Subordinated bonds 835,734   725,990
Subtotals 5,198,658   4,571,289
       
Total 5,338,439   4,763,900

 

Debts classified as current are either demand obligations or will mature in one year or less. All other debts are classified as non-current. The Bank’s debts, both current and non-current, are summarized below:

 

  As of December 31, 2013
  Current   Non-current Total
  MCh$   MCh$ MCh$
         
Mortgage finance bonds 6,493   95,174 101,667
Senior bonds 1,603,929   2,586,989 4,190,918
Mortgage bond -   70,339 70,339
Subordinated bonds 138,466   697,268 835,734
Issued debt instruments 1,748,888   3,449,770 5,198,658
         
Other financial liabilities 101,698   88,083 189,781
         
Total 1,850,586   3,537,853 5,388,439

 

F-88
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 19

ISSUED DEBT INSTRUMENTS AND OTHER FINANCIAL LIABILITIES, continued

 

  As of December 31, 2012
  Current   Non-current Total
MCh$ MCh$ MCh$
         
Mortgage finance bonds 6,863   121,223 128,086
Senior bonds 534,852   3,182,361 3,717,213
Subordinated bonds 16,037   709,953 725,990
Issued debt instruments 557,752   4,013,537 4,571,289
         
Other financial liabilities 101,335   91,276 192,611
         
Total 659,087   4,104,813 4,763,900

 

a)Mortgage finance bonds

 

These bonds are used to finance mortgage loans. Their principal amounts are amortized on a quarterly basis. The range of maturities of these bonds is between five and twenty years. Loans are indexed to UF and create a yearly interest rate of 5.21% as of December 31, 2013 (5.95% as of December 31, 2012).

 

  As of December 31,
  2013   2012
MCh$ MCh$
       
Due within 1 year 6,493   6,863
Due after 1 year but within 2 years 9,760   7,595
Due after 2 year but within 3 years 8,768   14,752
Due after 3 year but within 4 years 9,921   11,026
Due after 4 year but within 5 years 12,511   11,923
Due after 5 years 54,214   75,927
Total mortgage bonds 101,667   128,086

 

b)Senior bonds

 

The following table shows senior bonds by currency:

 

  As of December 31,
  2013   2012
MCh$ MCh$
       
Santander bonds in UF 1,964,905   2,025,105
Santander bonds in USD 1,658,789   1,269,454
Santander bonds in CHF 246,284   90,249
Santander bonds in Ch$ 277,530   293,933
Santander bonds in CNY 43,410   38,472
Total senior bonds 4,190,918   3,717,213

 

F-89
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 19

ISSUED DEBT INSTRUMENTS AND OTHER FINANCIAL LIABILITIES, continued

 

i.Placement of senior bonds:

 

In 2013, the Bank placed bonds for UF 13,768,000; CLP 32,500,000,000; CHF 300,000,000; and USD 250,000,000 detailed as follows:

 

Series Amount Term Issuance rate Issuance date Series issued amount

Maturity

date

E1 Series UF         2,742,000 5 years 3.5% per annum simple 02-01-2011 UF 4,000,000 02-01-2016
E2 Series UF            952,000 7 years 3.0% per annum simple 01-01-2012 UF 4,000,000 07-01-2018
E3 Series UF          2,244,000 8.5 years 3.5% per annum simple 01-01-2011 UF 4,000,000 07-01-2019
E6 Series UF          3,720,000 10 years 3.5% per annum simple 04-01-2012 UF 4,000,000 04-01-2022
E9 Series UF          2,000,000 10 years 3.5% per annum simple 01-01-2013 UF 2,000,000 01-01-2023
FD Series UF             110,000 5 years 3.0% per annum simple 08-01-2010 UF    110,000 08-01-2015
EC Series UF         2,000,000 10 years 3.5 % per annum simple 11-28-2013 UF 2,000,000 09-01-2023
Total UF UF        13,768,000          
E4 Series CLP    7,500,000,000 5 years 6.75 % per annum simple 06-01-2011 CLP 50,000,000,000 06-01-2016
E8 Series CLP  25,000,000,000 10 years 6.6% per annum simple 11-01-2012 CLP 25,000,000,000 11-01-2022
CLP Total CLP 32,500,000,000          
CHF floating bond CHF       150,000,000 4 years Libor (3 months) + 100 bp 03-28-2013 CHF 150,000,000 03-28-2017
CHF Bond CHF       150,000,000 6 years 1.75% per annum simple 09-26-2013 CHF 150,000,000 09-26-2019
CHF Total CHF       300,000,000          
USD floating bond USD      250,000,000 5 years Libor (3 months) + 100 bp 06-07-2013 USD 250,000,000 06-07-2018
USD Total USD      250,000,000          

 

During 2013, the Bank performed a partial repurchase of bonds for Ch$ 49,245,000,000

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 19

ISSUED DEBT INSTRUMENTS AND OTHER FINANCIAL LIABILITIES, continued

 

In 2012, the Bank placed bonds for UF 698,000; CLP 55,600,000,000; USD 1,085,990,000; and CNY 500,000,000 detailed as follows:

 

Series Amount Term Issuance rate Issuance date Series issued amount

Maturity

date

FD Series UF               50,000 5 years 3.00% per annum simple 08-01-2010 UF 3,000,000 08-01-2015
E1 Series UF             362,000 5 years 3.00% per annum simple 02-01-2011 UF 4,000,000 02-01-2016
E3 Series UF                 6,000 8.5 years 3.50 % per annum simple 01-01-2011 UF 4,000,000 07-01-2019
E6 Series UF             280,000 10 years 3.50 % per annum simple 04-01-2012 UF 4,000,000 04-01-2022
Total UF UF             698,000          
E4 Series CLP   5,600,000,000 5 years 6.75 % per annum simple 06-01-2011 CLP 50,000,000,000 06-01-2016
E5 Series CLP 25,000,000,000 10 years 6.30% per annum simple 12-01-2011 CLP 25,000,000,000 12-01-2021
E7 Series CLP 25,000,000,000 5 years 6.75 % per annum simple 03-01-2012 CLP 25,000,000,000 03-01-2017
CLP Total CLP 55,600,000,000          
USD floating bond USD     250,000,000 2 years Libor (3 months) + 200 bp 02-14-2012 USD 250,000,000 02-14-2014
Zero coupon floating bond USD       85,990,000 1 year Libor (3 months) + 100 bp 08-29-2012 USD   85,990,000 08-30-2013
USD bonds USD    750,000,000 10 years 3.875% per annum simple 09-20-2012 USD 750,000,000 09-20-2022
USD Total   USD  1,085,990,000          
CNY bonds CNY     500,000,000 2 years 3.75% per annum simple 11-26-2012 CNY 500,000,000 11-26-2014
CNY Total CNY     500,000,000          

 

During 2012, partial repurchases of bonds were made for CHF 45,000,000 and USD 53,500,000.

 

ii.Nominal bonds to be placed:

 

As of December 31, 2013, there are no outstanding amounts of bonds, not previously authorized, to be placed.

 

iii.The maturities of senior bonds are as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
Due within 1 year 1,603,929   534,852
Due after 1 year but within 2 years 674,784   600,723
Due after 2 year but within 3 years 338,853   643,791
Due after 3 year but within 4 years 321,589   610,817
Due after 4 year but within 5 years 154,368   323,474
Due after 5 years 1,097,395   1,003,556
Total senior bonds 4,190,918   3,717,213

 

F-91
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 19

ISSUED DEBT INSTRUMENTS AND OTHER FINANCIAL LIABILITIES, continued

 

c)Mortgage bonds

 

Detail of mortgage bonds per currency is as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
       
Mortgage bonds in UF 70,339   -
Total mortgage bonds 70,339   -

 

i. Allocation of mortgage bonds

 

In 2013, the Bank issued bonds for UF 3,000,000, detailed as follows:

 

Series Amount Term Issuance rate Issuance date Series issued amount

Maturity

date

BH Series UF        3,000,000 15 years 3.2% per annum simple 07-31-2013 UF 3,000,000 07-31-2028
Total UF UF        3,000,000          

 

The maturities of senior Mortgage bond are as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
Due within 1 year -   -
Due after 1 year but within 2 years -   -
Due after 2 year but within 3 years -   -
Due after 3 year but within 4 years -   -
Due after 4 year but within 5 years -   -
Due after 5 years 70,339   -
Total senior bonds 70,339   -

 

d)Subordinated bonds

 

Detail of the subordinated bonds per currency is as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
Subordinated bonds denominated in USD 139,802   174,285
Subordinated bonds denominated in UF 695,932   551,705
Total subordinated bonds 835,734   725,990

 

F-92
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 19

ISSUED DEBT INSTRUMENTS AND OTHER FINANCIAL LIABILITIES, continued

 

i. Allocation of subordinated bonds

 

During 2013, the Bank places subordinated bonds for UF 5,900,000.

 

The following chart shows details related to subordinated bonds allocations:

 

Series Amount Term Issuance rate Issuance date Series issued amount

Maturity

date

G5 Series UF     1,900,000 20 years 3.9 % per annum simple 04-05-2011 UF 4,000,000 04-01-2031
H1 Series UF     4,000,000 30 years 3.9 % per annum simple 11-04-2011 UF 4,000,000 04-01-2041
Total UF     5,900,000          

 

During the first half of 2012, the Bank performed a partial repurchase of bonds for USD 47,786,000.

During 2012, the Bank did not issued any subordinated bonds on the market.

 

The maturities of subordinated bonds, are as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
Due within 1 year 138,466   16,037
Due after 1 year but within 2 years 14,039   182,844
Due after 2 year but within 3 years 4,140   9,535
Due after 3 year but within 4 years -   5,760
Due after 4 year but within 5 years -   -
Due after 5 years 679,089   511,814
Total subordinated bonds 835,734   725,990

 

e)Other financial liabilities

 

The composition of other financial obligations, by maturity, is detailed below:

 

  As of December 31,  
  2013   2012

MCh$   MCh$
Non-current portion:      
Due after 1 year but within 2 years 3,389   3,897
Due after 2 year but within 3 years 2,389   2,501
Due after 3 year but within 4 years 3,045   3,090
Due after 4 year but within 5 years 20,862   2,937
Due after 5 years 58,398   78,851
Non-current portion subtotals 88,083   91,276
       
Current portion:      
Amounts due to credit card operators 97,027   70,410
Acceptance of letters of credit 741   1,683
Other long-term financial obligations, short-term portion 3,930   29,242
Current portion subtotals 101,698   101,335
       
Total other financial liabilities 189,781   192,611

  

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 20

MATURITY OF ASSETS AND LIABILITIES

 

As of December 31, 2013 and 2012, the detail of the maturities of assets and liabilities is as follows:

 

As of December 31, 2013 Demand

Up to

1 month

Between 1 and

3 months

Between 3
and

12 months

Subtotal

up to 1 year

Between 1
and

5 years

More than

5 years

Subtotal

More than 1
year

Total
  MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
                   
Assets                  
Cash and deposits in banks 1,571,810 - - - 1,571,810 - - - 1,571,810
Cash items in process of collection 604,077 - - - 604,077 - - - 604,077
Trading investments - 10,018 17 - 10,035 203,608 73,924 277,532 287,567
Investments under resale agreements - - 17,469 - 17,469 - - - 17,469
Financial derivative contracts - 168,785 99,471 225,617 493,873 565,329 434,816 1,000,145 1,494,018
Interbank loans (*) 1,224 66,264 56,901 1,060 125,449 - - - 125,449
Loans and accounts receivables from customers (**) 773,387 2,173,231 1,776,530 3,533,313 8,256,461 6,367,870 6,310,981 12,678,851 20,935,312
Available for sale investments - 228,997 240,018 627,052 1,096,067 275,281 329,645 604,926 1,700,993
Held to maturity investments - - - - - - - - -
                   
Total assets 2,950,498 2,647,295 2,190,406 4,387,042 12,175,241 7,412,088 7,149,366 14,561,454 26,736,695
                   
Liabilities                  
Deposits and other demand liabilities 5,620,763 - - - 5,620,763 - - - 5,620,763
Cash items in process of being cleared 276,379 - - - 276,379 - - - 276,379
Obligations under repurchase agreements - 185,140 18,466 5,366 208,972 - - - 208,972
Time deposits and other time liabilities 104,233 5,351,489 2,333,001 1,743,525 9,532,248 87,380 55,644 143,024 9,675,272
Financial derivative contracts - 126,238 89,018 223,031 438,287 508,206 345,292 853,498 1,291,785
Interbank borrowings 8,199 104,490 216,472 1,201,070 1,530,231 152,146 - 152,146 1,682,377
Issued debt instruments - 470,600 688,261 590,027 1,748,888 1,548,733 1,901,037 3,449,770 5,198,658
Other financial liabilities 97,027 568 1,111 2,992 101,698 29,685 58,398 88,083 189,781
                   
Total liabilities 6,106,601 6,238,525 3,346,329 3,766,011 19,457,466 2,326,150 2,360,371 4,686,521 24,143,987

 

(*)Interbank loans are presented on a gross basis. The amount of allowance is Ch$495 million.
(**)Loans and accounts receivables from customers are presented on a gross basis. Provisions amounts according to type of loan are detailed as follows: Commercial loans Ch$306,547 million, Mortgage loans Ch$43,306 million, and Consumer loansCh$264,585 million.

 

F-94
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 20

MATURITY OF ASSETS AND LIABILITIES, continued:

 

As of December 31, 2012 Demand

Up to

1 month

Between 1 and

3 months

Between 3
and

12 months

Subtotal

up to 1 year

Between 1
and

5 years

More than

5 years

Subtotal

More than 1
year

Total
  MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
                   
Assets                  
Cash and deposits in banks 1,250,414 - - - 1,250,414 - - - 1,250,414
Cash items in process of collection 520,267 - - - 520,267 - - - 520,267
Trading investments - 19,565 2,597 237,726 259,888 58,138 20,261 78,399 338,287
Investments under resale agreements - 6,993 - - 6,993 - - - 6,993
Financial derivative contracts - 58,311 77,728 216,832 352,871 571,315 369,026 940,341 1,293,212
Interbank loans (*) 60,654 - 29,919 - 90,573 - - - 90,573
Loans and accounts receivables from customers (**) 1,123,417 1,156,145 1,736,942 2,995,860 7,012,364 5,925,100 5,938,615 11,863,715 18,876,079
Available for sale investments - 112,173 234,566 519,181 865,920 506,152 454,086 960,238 1,826,158
Held to maturity investments - - - - - - - - -
                   
Total assets 2,954,752 1,353,187 2,081,752 3,969,599 10,359,290 7,060,705 6,781,988 13,842,693 24,201,983
                   
Liabilities                  
Deposits and other demand liabilities 4,970,019 - - - 4,970,019 - - - 4,970,019
Cash items in process of being cleared 284,953 - - - 284,953 - - - 284,953
Obligations under repurchase agreements - 275,303 25,534 3,280 304,117 - - - 304,117
Time deposits and other time liabilities 65,854 4,981,947 2,278,958 1,600,701 8,927,460 133,760 50,993 184,753 9,112,213
Financial derivative contracts - 71,445 80,484 208,473 360,402 503,036 282,723 785,759 1,146,161
Interbank borrowings 5,820 82,965 185,730 998,877 1,273,392 164,611 - 164,611 1,438,003
Issued debt instruments - 10,855 168,817 378,080 557,752 2,422,240 1,591,297 4,013,537 4,571,289
Other financial liabilities 70,136 718 733 29,748 101,335 12,425 78,851 91,276 192,611
                   
Total liabilities 5,396,782 5,423,233 2,740,256 3,219,159 16,779,430 3,236,072 2,003,864 5,239,936 22,019,366

 

(*)Interbank loans are presented on a gross basis. The amount of allowance is Ch$159 million.
(**)Loans and accounts receivables from customers are presented on a gross basis. Provisions amounts according to type of loan are detailed as follows: Commercial loans Ch$250,640 million, Mortgage loans Ch$35,990 million, and Consumer loans Ch$263,259 million.

 

F-95
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 21

PROVISIONS

 

a)As of December 31, 2013 and 2012, the composition is as follows:

 

  As of December 31,
  2013   2012
MCh$ MCh$
       
Provisions for personnel salaries and expenses.   39,501   47,574
Provisions for mandatory dividends 132,688   107,044
Provisions for contingent loan risk 11,582   7,036
Provisions for contingencies 33,539   30,238
Total 217,310   191,892

 

b)Below is the activity regarding provisions during the years ended December 31, 2013 and 2012:

 

  Provisions for
 

Personnel
salaries

and expenses

Mandatory
dividends
Contingent
loans
Contingencies Total
  MCh$ MCh$ MCh$ MCh$ MCh$
           
Balances as of January 1, 2013 47,574 107,044 7,036 30,238 191,892
Provisions established 35,515 132,688 10,511 99,599 278,313
Application of provisions (43,588) (107,044) - (3,675) (154,307)
Provisions released - - (5,965) (89,185) (95,150)
Reclassifications - - - (3,438) (3,438)
Other   - - - - -
           
Balances as of December 31, 2013 39,501 132,688 11,582 33,539 217,310
           
Balances as of January 1, 2012 42,974 120,657 3,489 20,574 187,694
Provisions established 39,151 107,044 9,670 26,846 182,711
Application of provisions (34,551) (120,657) (6,123) (12,469) (173,800)
Provisions released - - - (5,257) (5,257)
Reclassifications - - - 544 544
Other - - - - -
           
Balances as of December 31, 2012 47,574 107,044 7,036 30,238 191,892

 

c)Provisions for personnel salaries and expenses.

 

  As of December 31,
  2013   2012
MCh$ MCh$
       
Provision for seniority compensation 691   1,299
Provision for stock-based personnel benefits 809   1,986
Provision for performance bonds 18,218   23,667
Provision for vacations 18,741   18,802
Provision for other personnel benefits   1,042   1,820
Total 39,501   47,574

 

F-96
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 22

OTHER LIABILITIES

 

The other liabilities line item is as follows:

 

    As of December 31,  
    2013   2012
MCh$ MCh$
         
Accounts and notes payable   84,729   89,034
Unearned income   384   426
Guarantees received (threshold)   115,333   179,820
Other payable obligations   95,266   59,824
Withheld VAT   1,165   1,254
Other liabilities   14,602   10,916
         
Total   311,479   341,274

 

F-97
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 23

CONTINGENCIES AND COMMITMENTS

 

a)Lawsuits and legal procedures

 

As of the issuance date of these financial statements, the Bank and its affiliates were subject to certain legal actions in the normal course of their business. As of December 31, 2013, the Banks and its subsidiaries have provisions for this item of Ch$1,224 million (Ch$428 million as of December 31, 2012) which is included in “Provisions” in the Consolidated Statements of Financial Position as provisions for contingencies. In addition, there are other lawsuits for UF26,512, which primarily relates to the litigation between Santander Corredores de Seguros Limitada and its clients for leasing assets.

 

b)Contingent loans

 

The following table shows the Bank’s contractual obligations to issue loans:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
       
Letters of credit issued 218,032   199,420
Foreign letters of credit confirmed 127,600   113,878
Guarantees 1,212,799   1,046,114
Personal guarantees 181,416   139,059
Subtotals 1,739,847   1,498,471
Available on demand credit lines 5,141,831   4,933,335
Other irrevocable credit commitments 47,376   63,828
Total 6,929,054   6,495,634

 

c)Held securities

 

The Bank holds securities in the normal course of its business as follows:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
       
Third party operations      
Collections 217,948   287,128
Assets from third parties managed by the Bank and its affiliates (1) 1,015,817   821,080
Subtotals 1,233,765   1,108,208
Custody of securities      
Securities held in custody 304,535   227,554
Securities held in custody deposited in other entity 532,072   573,129
Issued securities held in custody 15,351,545   14,931,587
Subtotals 16,188,152   15,732,270
Total 17,421,917   16,840,478
(1)This includes the portfolios run by private-sector banking for Ch$1,015,781 and Ch$821,045 million as of December 31, 2013 and 2012, respectively.

 

d)Guarantees

 

Banco Santander Chile has a comprehensive officer fidelity insurance policy, No. 2823611, with the Chilena Consolidada de Seguros insurance company, for USD $5,000,000, which jointly covers both the Bank and its affiliates for the period from July 1, 2013 to June 30, 2014.

 

e)Contingent loans and liabilities

 

To satisfy its clients’ needs, the Bank took on several contingent loans and liabilities, yet these could not be recognized in the Consolidated Statements of Financial Position; these contain loan risks and they are, therefore, part of the Bank’s global risk.

 

F-98
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 24

EQUITY

 

a)Capital

 

As of December 31, 2013 and 2012 the Bank had 188,446,126,794 shares outstanding, all of which are subscribed for and paid in full. All shares have the same rights, and have no preferences or restrictions.

 

The activity with respect to shares during 2013 and 2012 was as follows:

 

           
 

SHARES

As of December 31,

  2013   2012   2011
           
Issued as of January 1 188,446,126,794   188,446,126,794   188,446,126,794
Issuance of paid shares -   -   -
Issuance of outstanding shares -   -   -
Stock options exercised -   -   -
Issued as of December 31, 188,446,126,794   188,446,126,794   188,446,126,794

 

As of December 31, 2013 and 2012 the Bank does not have any of its own shares in treasury, nor do any of the consolidated companies.

 

In December 2013, the Bank received 26,241,318 of its own shares in lieu of payment. The value of the shares was 757,586,851 pesos (28.87 pesos per share). Those shares were sold in the stock market during the same month, generating a price difference of Ch$29 million, which was recorded within Equity, as a reserve increase.

 

As of December 31, 2013 the shareholder composition was as follows:

 

Corporate Name or Shareholder's Name Shares ADRs (*) Total

% of

equity holding

         
Teatinos Siglo XXI Inversiones Limitada 59,770,481,573 - 59,770,481,573 31.72
Santander Chile Holding S.A. 66,822,519,695 - 66,822,519,695 35.46
J.P. Morgan Chase Bank - 30,087,328,471 30,087,328,471 15.97
Banks  on behalf of third parties - 11,590,917,506 11,590,917,506 6.15
AFP on behalf of third parties - 10,533,224,876 10,533,224,876 5.59
Other minority holders 3,660,897,625 5,980,757,048 9,641,654,673 5.11
Total     188,446,126,794 100.00
(*)American Depository Receipts (ADR) are certificates issued by a U.S. commercial bank to be traded on the U.S. securities markets.

 

F-99
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 24

EQUITY, continued

 

As of December 31, 2012 the shareholder composition was as follows:

 

Corporate Name or Shareholder's Name Shares ADRs (*) Total

% of

equity holding

         
Teatinos Siglo XXI Inversiones Limitada 59,770,481,573 - 59,770,481,573 31.72
Santander Chile Holding S.A. 66,822,519,695 - 66,822,519,695 35.46
J.P. Morgan Chase Bank - 35,111,060,871 35,111,060,871 18.63
BNP Paribas Arbitrage 173,328,889 - 173,328,889 0.09
MBI Arbitrage Fondo de Inversion 495,766,248 - 495,766,248 0.26
Banks and stock brokers on behalf of third parties 12,473,837,817 - 12,473,837,817 6.62
AFP on behalf of third parties 6,346,809,483 - 6,346,809,483 3.37
Other minority holders 3,839,358,209 3,412,964,009 7,252,322,218 3.85
Total     188,446,126,794 100.00

(*) American Depository Receipts (ADR) are certificates issued by a U.S. commercial bank to be traded on the U.S. securities markets.

 

As of December 31, 2011 the shareholder composition was as follows:

 

Corporate Name or Shareholder's Name Shares ADRs (*) Total

% of

equity holding

         
Teatinos Siglo XXI Inversiones Limitada 59,770,481,573 - 59,770,481,573 31.72
Santander Chile Holding S.A. 66,822,519,695 - 66,822,519,695 35.46
J.P. Morgan Chase Bank - 39,287,497,122 39,287,497,122 20.85
Inversiones Antares S.A. 170,363,545 - 170,363,545 0.09
Banks and stock brokers on behalf of third parties 10,132,511,637 - 10,132,511,637 5.38
AFP on behalf of third parties 5,751,493,833 - 5,751,493,833 3.05
Other minority holders 3,827,146,677 2,684,112,712 6,511,259,389 3.45
Total     188,446,126,794 100.00
(*)American Depository Receipts (ADR) are certificates issued by a U.S. commercial bank to be traded on the U.S. securities markets.

 

In 2011,Teatinos Siglo XXI Inversiones Limitada sold 9.73% of its shares in Banco Santander Chile. This sale took place in February and December, with sales of 1.91% and 7.82%, respectively

 

b)Reserves

 

In April 2013, due to the Shareholders’ Meeting, the Bank agreed to capitalized 40% of retained earnings from 2012 as reserves; which equals Ch$ 155,502 million (Ch$ 174,033 million in 2012).

 

c)Dividends

 

The distribution of dividends is detailed in the chart of the Consolidated Statements of Changes in Equity.

 

F-100
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 24

EQUITY, continued

 

d)As of December 31, diluted earnings and basic earnings were as follows:

 

  As of December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
a) Basic earnings per share          
Total attributable to Bank shareholders 442,294   356,808   402,191
Weighted average number of outstanding shares 188,446,126,794   188,446,126,794   188,446,126,794
Basic earnings per share (in Ch$) 2.347   1.893   2.134
           
b) Diluted earnings per share          
Total attributable to Bank shareholders 442,294   356,808   402,191
Weighted average number of outstanding shares 188,446,126,794   188,446,126,794   188,446,126,794
Adjusted number of shares 188,446,126,794   188,446,126,794   188,446,126,794
Diluted earnings per share (in Ch$) 2.347   1.893   2.134

 

As of December 31, 2013 and 2012 the Bank does not own instruments with dilutive effects.

 

e) Other comprehensive income from available for sale investments and cash flow hedges:

 

    For the years ended December 31,
    2013   2012   2011
    MCh$   MCh$   MCh$
             
Available for sale investments            
As of January 1,   (10,017)   3,043   (18,596)
Gain (losses) on the re-measurement of available for sale investments, before tax   2,629   (15,131)   18,676
Reclassification from other comprehensive income to income for the year   8,228   2,071   2,963
Subtotals   10,857   (13,060)   21,639
Total   840   (10,017)   3,043
             
Cash flow hedges            
As of January 1,   5,315   394   11,958
Gains (losses) on the re-measurement of cash flow hedges, before tax   (15,089)   4,326   (12,031)
Reclassification adjustments on cash flow hedges, before tax   1,517   595   467
Amounts removed from equity and included in carrying amount of non-financial asset (liability) which acquisition or incurrence was hedged as a highly probable transaction   -   -   -
Subtotals   (13,572)   4,921   (11,564)
Total   (8,257)   5,315   394
             
Other comprehensive income, before taxes   (7,417)   (4,702)   3,437
             
Income tax related to other comprehensive income components            
Income tax relating to available for sale investments   (168)   2,003   (562)
Income tax relating to cash flow hedges   1,651   (1,063)   (72)
Total   1,483   (940)   (634)
             
Other comprehensive income, net of tax   (5,934)   (3,762)   2,803
Attributable to:            
Bank shareholders (Equity holders of the Bank)   (5,964)   (3,781)   2,832
Non-controlling interest   30   19   (29)
             

 

F-101
Table of Contents

 

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 25

NON-CONTROLLING INTEREST

 

a)The non-controlling interest included in the equity and the income from the subsidiaries is summarized as follows:

 

        Other comprehensive income
As of December 31, 2013 Non-
controlling
Equity Income Available
for sale
investments
Deferred
tax
Total other
comprehensive
income
Comprehensive
income
  % MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
               
Subsidiaries:              
Santander Agente de Valores Limitada 0.97 471 87 3 (1) 2 89
Santander S.A. Sociedad Securitizadora 0.36 2 - - - - -
Santander S.A. Corredores de Bolsa (*) 49.00 19,698 1,656 11 (2) 9 1,665
Santander Asset Management S.A. (**) Administradora General de Fondos 0.02 - 9 - - - 9
Santander Corredora de Seguros Limitada 0.25 149 1 - - - 1
Subtotals   20,320 1,753 14 (3) 11 1,764
               
Entities controlled through other considerations:              
Bansa Santander S.A. 100.00 3,435 1,307 - - - 1,307
Santander Gestión de Recaudación y Cobranzas Limitada 100.00 275 (2,230) - - - (2,230)
Multinegocios S.A. 100.00 477 234 - - - 234
Servicios Administrativos y Financieros Limitada. 100.00 1,686 276 - - - 276
Servicios de Cobranzas Fiscalex Limitada 100.00 632 416 - - - 416
Multiservicios de Negocios Limitada. 100.00 1,679 379 - - - 379
Subtotals   8,184 382 - - - 382
               
Total   28,504 2,135 14 (3) 11 2,146

(*)In June 2013, Santander S.A Corredores de Bolsa, distributed total accumulated income from previous years, decreasing equity. The amount of dividends distributed to non-controlling interest was Ch$7,590 million.

 

(**)According to Note 3 Significant events, this subsidiary was sold in December 2013. This note presents the effect of the consolidation of the subsidiary until November 2013.

 

F-102
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 25

NON-CONTROLLING INTEREST, continued

 

        Other comprehensive income
As of December 31, 2012 Non-
controlling
Equity  Income  Available
for sale
investments
Deferred
tax
Total other
comprehensive
income
Comprehensive
income
  % MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
               
Subsidiaries:              
Santander Agente de Valores Limitada 0.97 656 84 1 - 1 85
Santander S.A. Sociedad Securitizadora 0.36 3 - - - - -
Santander S.A. Corredores de Bolsa 49.00 25,646 2,423 57 (12) 45 2,468
Santander Asset Management S.A. Administradora General de Fondos 0.02 10 4 - - - 4
Santander Corredora de Seguros Limitada 0.25 148 4 - - - 4
Subtotals   26,463 2,515 58 (12) 46 2,561
               
Entities controlled through other considerations:              
Bansa Santander S.A. 100.00 2,127 1,098 - - - 1,098
Santander Gestión de Recaudación y Cobranzas Limitada 100.00 2,505 171 - - - 171
Multinegocios S.A. 100.00 244 93 - - - 93
Servicios Administrativos y Financieros Limitada. 100.00 1,411 328 - - - 328
Servicios de Cobranzas Fiscalex Limitada 100.00 216 64 - - - 64
Multiservicios de Negocios Limitada. 100.00 1,299 356 - - - 356
Subtotals   7,802 2,110 - - - 2,110
               
Total   34,265 4,625 58 (12) 46 4,671

 

F-103
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 25

NON-CONTROLLING INTEREST, continued

 

        Other comprehensive income
As of December 31, 2011 Non-
controlling
Equity  Income  Available
for sale
investments
Deferred
tax
Total other
comprehensive
income
Comprehensive
income
  % MCh$ MCh$  MCh$  MCh$  MCh$  MCh$
               
Subsidiaries:              
Santander Agente de Valores Limitada 0.97 571 68 15 (3) 12 80
Santander S.A. Sociedad Securitizadora 0.36 3 - - - - -
Santander S.A. Corredores de Bolsa 49.00 27,378 4,077 206 (35) 171 4,248
Santander Asset Management S.A. Administradora General de Fondos 0.02 13 6 - - - 6
Santander Corredora de Seguros Limitada 0.24 143 7 - - - 7
Subtotals   28,108 4,158 221 (38) 183 4,341
               
Entities controlled through other considerations:              
Bansa Santander S.A. 100.00 1,029 (613) - - - (613)
Santander Gestión de Recaudación y Cobranzas Limitada 100.00 2,335 616 - - - 616
Multinegocios S.A. 100.00 150 17 - - - 17
Servicios Administrativos y Financieros Limitada 100.00 1,083 426 - - - 426
Servicios de Cobranzas Fiscalex Limitada 100.00 152 37 - - - 37
Multiservicios de Negocios Limitada 100.00 944 290 - - - 290
Subtotals   5,693 773 - - - 773
               
Total   33,801 4,931 221 (38) 183 5,114

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 25

NON-CONTROLLING INTERESTS, continued

 

b)The overview of the financial information of the subsidiaries included in the consolidation of the Bank that possess non-controlling interests is as follows, which does not include consolidation or homogenization adjustments:

 

  As of December 31,  
  2013   2012   2011
        Net         Net         Net
  Assets Liabilities Capital income   Assets Liabilities Capital income   Assets Liabilities Capital income
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$
Santander Corredora de Seguros Limitada   67,956     8,484    59,012     460      69,863    10,520    57,795     1,548        65,329     8,723     55,816     790   
Santander S.A. Corredores de Bolsa 110,917      70,799     36,735     3,383       138,147    85,921    47,193     5,033       164,893     109,126     47,193     8,574   
Santander Asset Management S.A. Administradora General de Fondos (*)   -        -        -        -         58,186    8,981     27,262     21,943         62,420     9,572     27,261      25,587   
Santander Agente de Valores Limitada 194,812     146,255      39,581     8,976      215,126    147,545     58,900     8,681      252,489      193,589     50,650     8,250   
Santander S.A. Sociedad Securitizadora   725      74    764      (113)      849    87     836     (74)          979       144      905    (70)    
Santander Gestión de Recaudación y Cobranzas Ltda.  4,978     4,703      2,505     (2,230)       6,313    3,808     2,334    171        5,465      3,130    1,720     615   
Multinegocios S.A. (management of sales force) 1,441     963     244     234       2,020     1,777     150     93        1,883      1,732    133     18   
Servicios Administrativos y Financieros Limitada (management of sales force).    2,412     725     1,411     276       2,748     1,337    1,083    328       2,320      1,237     657      426   
Servicio de Cobranza Fixcalex Ltda.    4,008     3,376      216     416       3,500      3,284     152     64       2,390      2,238     116     36   
Multiservicios de Negocios Limitada (call center).   3,049     1,371      1,299     379       3,483     2,183    944    356       2,419     1,491     652     276   
Bansa Santander S.A.  28,490     25,055       2,128     1,307      28,938    26,810    1,029    1,099        28,047     27,018      1,643    (614)   
Total 418,788     261,805    143,895     13,088      529,173     292,253    197,678     39,242       588,634     358,000    186,746      43,888   

(*) Santander Asset Management S.A. Administradora General de Fondos was sold in December 2013. See Note 3 - Significant events

F-105
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 26

INTEREST INCOME AND EXPENSE

 

This item refers to interest earned in the period from the financial assets whose return, whether implicitly or explicitly, is determined by applying the effective interest rate method, regardless of the value at fair value, as well as the reclassifications as a consequence of hedge accounting.

 

a)For the years ended December 31, 2013, 2012 and 2011 the composition of income from interest and inflation-indexing adjustments, not including income from hedge accounting, is as follows:

 

  For the years ended December 31,
  2013   2012   2011
  Interest Inflation
adjustments
Prepaid 
fees
Total   Interest Inflation
adjustments
Prepaid 
fees
Total   Interest Inflation
adjustments
Prepaid 
fees
Total
Items MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$
                             
Resale agreements 2,254 2,254   4,796 (10) - 4,786   5,448 (2) - 5,446
Interbank loans 195 195   790 - - 790   3,486 - - 3,486
Commercial loans 728,597 72,570 4,980 806,147   698,925 78,762 4,924 782,611   596,171 121,704 4,462 722,337
Mortgage loans 232,860 108,702 13,234 354,796   227,994 123,297 11,401 362,692   205,288 181,966 10,524 397,778
Consumer loans 611,936 2,184 3,030 617,150   613,543 2,804 2,797 619,144   544,671 3,093 2,977 550,741
Investment instruments 77,240 7,815 85,055   95,732 2,011 - 97,743   89,823 9,371 - 99,194
Other interest income 5,282 (1,063) 4,219   19,880 3,037 - 22,917   7,569 4,281 - 11,850
                             
Interest income 1,658,364 190,208 21,244 1,869,816   1,661,660 209,901 19,122 1,890,683   1,452,456 320,413 17,963 1,790,832

 

F-106
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 26

INTEREST INCOME AND EXPENSE, continued

 

b)For the years ended December 31, 2013, 2012 and 2011, the composition of expense from interest and inflation-indexing adjustments, excluding expense from hedge accounting is as follows:

 

  For the years ended December 31,
  2013   2012   2011
  Interest Inflation
adjustments
Total   Interest Inflation
adjustments
Total   Interest Inflation
adjustments
  Total
Items MCh$ MCh$ MCh$   MCh$ MCh$ MCh$   MCh$ MCh$   MCh$
                         
Demand deposits (5,225) (588) (5,813)   (3,601) (535) (4,136)   (1,283) (658)   (1,941)
Repurchase agreements (12,092) - (12,092)   (10,707) 9 (10,698)   (8,603) (184)   (8,787)
Time deposits and liabilities (426,812) (22,787) (449,599)   (456,348) (45,743) (502,091)   (351,009) (86,772)   (437,781)
Interbank loans (21,233) (5) (21,238)   (26,182) (14) (26,196)   (26,006) (41)   (26,047)
Issued debt instruments (171,659) (53,952) (225,611)   (172,138) (64,006) (236,144)   (170,756) (98,374)   (269,130)
Other financial liabilities (4,712) (661) (5,373)   (4,884) (881) (5,765)   (5,019) (1,485)   (6,504)
Other interest expense (2,340) (3,749) (6,089)   (2,366) (3,435) (5,801)   (2,372) (7,195)   (9,567)
                         
Interest expense total (644,073) (81,742) (725,815)   (676,226) (114,605) (790,831)   (565,048) (194,709)   (759,757)

 

c)For the years ended December 31, 2013 , 2012 and 2011, the overview of interests and inflation-indexing adjustments is as follows:

 

  For the years ended December 31,
  2013   2012   2011
Items MCh$   MCh$   MCh$
           
Interest income 1,869,816   1,890,683   1,790,832
Interest expense (725,815)   (790,831)   (759,757)
           
Interest income 1,144,001   1,099,852   1,031,075
           
Income from hedge accounting (net) (67,239)   (57,118)   (58,775)
           
Total net interest income 1,076,762   1,042,734   972,300

 

F-107
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 27

FEES AND COMMISSIONS

 

This item includes the amount of fees earned and paid during the year, except for those which are an integral part of the financial instrument’s effective interest rate:

 

  For the years ended December 31,  
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Fee and commission income          
Fees and commissions for lines of credits and overdrafts 7,025   9,296   11,602
Fees and commissions for guarantees and letters of credit 30,131   28,523   24,388
Fees and commissions for card services 127,101   127,437   122,900
Fees and commissions for management of accounts 28,044   28,755   28,725
Fees and commissions for collections and payments 45,190   56,472   61,803
Fees and commissions for intermediation and management of securities 10,482   11,272   13,072
Fees and commissions for investments in mutual funds or others 31,154   33,414   37,618
Insurance brokerage fees 32,253   32,499   34,066
Office banking 15,165   13,507   11,884
Other fees earned 19,575   19,252   16,983
Total 346,120   360,427   363,041

 

  For the years ended December 31,  
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Fee and commission expense          
Compensation for card operation 87,776   73,503   63,375
Fees and commissions for securities transactions 4,287   1,687   2,555
Office banking 13,353   12,026   9,617
Other fees 10,868   2,639   9,658
Total 116,284   89,855   85,205
           
Net fees and commissions income 229,836   270,572   277,836

 

The fees earned in transactions with letters of credit are presented in the Consolidated Statements of Income in the line item “Interest income”.

 

F-108
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 28

PROFIT AND LOSS FROM FINANCIAL OPERATIONS

 

This item includes adjustments for changes in financial instruments, except for interest attributable to the application of the effective interest rate method for adjustments to asset values, as well as the income earned in purchases and sales of financial instruments.

 

For the years ended December 31, 2013, 2012 and 2011, the detail of the income from financial operations is as follows:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Profit and loss from financial operations          
Trading derivatives (68,201)   (104,344)   116,877
Trading investments 29,985   36,338   38,819
Sale of loans and accounts receivables from customers          
Current portfolio (Note 11) 1,677   2,745   2,368
Charged-off portfolio (Note 11) 1,500   2,090   7,324
Available for sale investments 10,258   (1,764)   (3,356)
Repurchase of issued bonds 4,502   760   -
Other profit and loss from financial operations (10)   96   8,825
Total (20,289)   (64,079)   170,857

 

NOTE 29

NET FOREIGN EXCHANGE GAIN (LOSS)

 

This item includes the income earned from foreign currency trading, differences arising from converting monetary items in a foreign currency to the functional currency, and those generated by non-monetary assets in a foreign currency at the time of their sale.

 

For the years ended December 31, 2013, 2012 and 2011, the detail of foreign exchange income is as follows:

 

   For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Net foreign exchange gain (loss)          
Net profit (loss) from currency exchange differences (242,841)   270,990   (257,986)
Hedging derivatives: 379,910   (120,610)   177,553
Income from inflation-indexed assets in foreign currency 8,600   (5,574)   4,632
Income from inflation-indexed assets in foreign currency (943)   1,572   (859)
Total 144,726   146,378   (76,660)

 

F-109
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 30

PROVISIONS FOR LOAN LOSSES

 

a)2013, 2012 and 2011 activity within income for provisions for loan losses is a follows:

   

    Loans and accounts receivable from customers    
For the year ended December 31, 2013

Interbank

loans

Commercial

loans

Mortgage

loans

Consumer

loans

Contingent

loans

 
  Individual Individual Group Group Group Individual Group Total
  MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
Charged-off individually significant loans - (8,071) - - - - - (8,071)
Provisions established (455) (92,008) (98,715) (42,487) (258,446) (7,402) (3,109) (502,622)
Total provisions and charge-offs (455) (100,079) (98,715) (42,487) (258,446) (7,402) (3,109) (510,693)
Provisions released 119 22,014 11,151 9,216 35,482 2,128 3,837 83,947
Recovery of loans previously charged off - 4,572 9,973 4,735 36,004 - - 55,284
Net charge to income (336) (73,493) (77,591) (28,536) (186,960) (5,274) 728 (371,462)

 

    Loans and accounts receivable from customers    
For the year ended December 31, 2012

Interbank

loans

Commercial

loans

Mortgage

loans

Consumer

loans

Contingent

loans

 
  Individual Individual Group Group Group Individual Group Total
  MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
Charged-off individually significant loans - (5,470) - - - - - (5,470)
Provisions established (548) (83,742) (83,181) (25,314) (318,565) (5,036) (4,634) (521,020)
Total provisions and charge-offs (548) (89,212) (83,181) (25,314) (318,565) (5,036) (4,634) (526,490)
Provisions released 400 20,716 16,624 7,449 38,471 2,017 4,106 89,783
Recovery of loans previously charged off - 1,991 6,704 2,305 22,015 - - 33,015
Net charge to income 148 (66,505) (59,853) (15,560) (258,079) (3,019) (528) (403,692)

 

    Loans and accounts receivable from customers    
For the year ended December 31, 2011

Interbank

loans

Commercial

loans

Mortgage

loans

Consumer

loans

Contingent

loans

 
  Individual Individual Group Group Group Individual Group Total
  MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
Charged-off individually significant loans - (8,141) - - - - - (8,141)
Provisions established (464) (72,927) (104,928) (38,723) (230,586) (807) (3,960) (452,395)
Total provisions and charge-offs (464) (81,068) (104,928) (38,723) (230,586) (807) (3,960) (460,536)
Provisions released 507 41,741 26,582 7,645 25,185 2,818 4,096 108,574
Recovery of loans previously charged off (*) - - 7,216 16,135 12,474 - - 35,825
Net charge to income 43 (39,327) (71,130) (14,943) (192,927) 2,011 136 (316,137)

 (*) During the last quarter, the Ministry for Housing and Urban Development (MINVU) made payments to pay charge-off mortgage loans belonging to the National Association of Saving and Loans (ANAP) for Ch$14,390 million.

 

b)The detail of Charge-off of individually significant loans, is as follows:

 

     For the years ended December 31,
    2013 2012   2011
    MCh$ MCh$   MCh$
           
Charge-off of loans   26,390 26,481   23,200
Provision applied   (18,319) (21,011)   (15,059)
Net charge offs of individually significant loans   8,071 5,470   8,141

 

F-110
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 31

PERSONNEL SALARIES AND EXPENSES

 

a)Composition of personnel salaries and expenses

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Personnel compensation 197,695   188,563   173,540
Bonuses or gratifications 67,805   66,666   62,450
Stock-based benefits 684   1,747   2,261
Seniority compensation: 8,828   8,966   8,424
Pension plans (*) (311)   58   634
Training expenses 2,366   2,423   2,176
Day care and kindergarten 2,542   2,487   2,367
Health funds 3,493   3,571   2,940
Welfare fund 76   397   447
Other personnel expenses 25,166   25,026   24,801
Total 308,344   299,904   280,040

(*) As of January 1, 2013, the modifications to the IAS 19 - Employee Benefits, were launched with retroactive effects. See Note 02 - Accounting Changes.

 

b)Share-based compensation

 

Banco Santander Chile and Subsidiaries, as part of Santander Group in Spain (Banco Santander S.A.), adheres to the variable offsetting plans designed by the central office regarding the salaries of their employees, linked to the achievement of objectives, which is evaluated and rewarded on a quarterly and/or yearly basis. In addition, there are multi-year variable compensation plans aimed at keeping and motivating sellers. Their payment depends on the extent to which objectives are achieved. Goals are based on individual and group performance, and measured at least once a year.

 

Long-term incentive policy

 

The Board of Directors of the equity holders of Banco Santander S.A. (with its Central Office located in Spain, hereinafter the "Parent Company"), approved a long-term incentive plan which was ratified locally. This plan focuses on the Santander Group’s executive directors and certain executive employees in Spain and other Santander Group companies.

 

Stock performance plan

 

The plan includes a multi-year incentive plan compensated in shares by the Parent Company. The beneficiaries are Executive Directors, other Senior management members and other employees determined by the Directors Committee from the Parent Company or its deputy, the Executive Committee. These shares will be distributed if the following criteria are met:

 

i.The share price reaches the top 10 as compared to 30 other global banks.
ii.Earnings per share reach the top 10 as compared to 30 other global banks.
iii.The Bank has achieved its commercial and financial budget objectives in the last two years.
iv.The executive has achieved his/her personal targets during the last two years and has continued to work at the Bank until the end of the program.

 

This plan involves the implementation of successive cycles of shares delivered to the beneficiaries. Each cycle lasts three years so, each year a new cycle will begin and, since 2009 onwards, another cycle will end. The aim is to establish a proper sequence between the end of the incentive program linked to the previous plan (I06) and the following cycles of this plan. Therefore, the first two cycles started in July, 2007. The first one lasted two years (PI09) and the second one adhered to the three year standard duration (PI10)

 

F-111
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 31

PERSONNEL SALARIES AND EXPENSES, continued

 

The commencement of the third-cycle (PI11) and fourth-cycle (PI12) incentive plans were approved by the Parent Company in June 2008 and 2010, respectively. These new plans consist of three-year cycles and are linked to the fulfillment of the predetermined objectives. In June, 2010, the fifth cycle (PI13) was approved. In June, 2011 the sixth and last plan of shares linked to the fulfillment of objectives (PI14) was approved. The first cycle (PI09) was cancelled on July 31, 2009, the second one (PI10) was cancelled on July 31, 2010, the third one (PI11) was cancelled on July 31, 2011, and the forth one (P12) was cancelled on July 31, 2012.

 

For each cycle, the maximum number of shares that may correspond to each beneficiary is established based on who had been active in the Group over the period covered by the plan. The objective -which fulfillment will determine the number of shares to be delivered- is defined by comparing the evolution of the Group with a group of financial entities of reference. It will be linked solely to the Total Shareholder Return (TSR). Regarding the plans approved prior to June 2008, the objectives that had determined the number of shares to deliver were defined by comparing the evolution of the Group with a group of financial entities of reference, linked to two parameters: the Total Shareholder Return (TSR) and the Growth of Earnings per Share (EPS).

 

The final number of shares to be granted in each cycle is determined by the degree of fulfillment of the objectives on the third anniversary of each cycle (with the exception of the first cycle, for which the second anniversary is used), and the shares are delivered within seven months from the date the cycle ends.

 

Regarding PI13, by the completion of the relevant cycle, the TSR was calculated relative to Santander and every entity of the reference group. The list of reference entities was ordered from largest to smallest, thus determining the percentage of shares to be delivered, on the basis of the following scale and according to the relative position of Santander within the group of financial entities for reference:

 

Santander’s position in the
TSR Ranking
Maximum percentage
of shares earned
   
1st to 5th 100.00%
6th 82.50%
7th 65.00%
8th 47.50%
9th 30.00%
10th and more 0.00%

 

As for PI14, the application of a certain criterion related to TSR will determine the percentage of shares to be delivered, on the basis of the following scale and according to the relative position of Banco Santander S.A. (Spain) within the group of financial entities of reference:

 

Position of Santander on the

TSR Ranking

Percentage

of shares earned

above the average

   
1st to 5th 100.00%
6th 86.05%
7th 72.00%
8th 58.00%
9th 44.00%
10th 30.00%
11th to 17th 0.00%

 

F-112
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 31

PERSONNEL SALARIES AND EXPENSES, continued

 

If any of the entities of the reference group was to be acquired by a different company, it would be eliminated from the reference group. In such case, the percentage will be determined based on Santander`s placement in relation to the remaining entities, based on quartiles. If Santander falls within the first quartile (including the top 25th percentile) of the reference group, Santander will earn the highest share percentage, as noted above. No share will be earned if Santander falls below the average (50th percentile) of the reference group. If Santander equals the median (50th percentile), it will earn 30% of the maximum amount. Lastly, for positions in-between the average (50th percentile exclusive) and the first quartile (25th percentile exclusive), it will be calculated be means of linear interpolation.

 

As of December 31, 2013, the objectives were not met, so Plan I13 was terminated, however as of December 31, 2012, the objectives were met completely for Plan I12. Plan I14 is still active, so the Bank has recorded an amount of Ch$684 million (Ch$1,747 million as of December 31, 2012), which is included within the income of the specific period on which beneficiaries provided their services to Banco Santander Chile. This program had no effects on non-controlling interest. The fair value was calculated as described:

 

The fair value of each of those plans conceived by the Group is calculated on the grant date. Volatility is measured using an implied volatility model.

 

The calculation of the fair value of the stock plan linked to objectives is as follows:

 

-It has been considered that the beneficiaries will not leave over the period of each plan.

 

-The fair value of the relative position of the TSR was determined by the Banco Santander S.A.(Spain) on the grant date using the Monte Carlo valuation model with 10,000 simulations to determine the TSR for each of the reference financial institutions (benchmark), considering the aforementioned variables. The results (each of which represents the distribution of a number of shares) are classified in descending order through the calculation of the weighted average, and this amount is discounted at the risk-free interest rate.

 

    PI12 PI13 PI14
Expected volatility (*)   42.36% 49.65% 51.35%
Historical annual dividend return   4.88% 6.34% 6.06%
Risk-free interest rate     2.04% 3.33% 4.07%

 

(*) Determined based on the historical volatility of the corresponding period (three years).

 

The application of the simulations under the Monte Carlo model results in a percentage value representing the probability of vesting of 55.42% for the I12 plan, 62.62% for the I13 plan and 55.39% for the I14 plan. Fair value measurement takes into account market conditions (TSR and EPS) and we recognize compensation expense for employees who satisfy vesting conditions (such as service conditions).

 

F-113
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 31

PERSONNEL SALARIES AND EXPENSES, continued

 

Below is a table which provides a detail of the foregoing:

 

  Number of
shares
Exercise
price
Group of employees Number of
individuals
Maturity
commencement
of the exercise
period
Date of
termination
of exercise
period
           
             
Options granted (Plan I12) 327,882 - Manager 157 07-01-2009 06-30-2012
Options granted (Plan I12) 36,848 - Other non-managerial positions 76 07-01-2009 06-30-2012
Plans in force on December 31, 2009 364,730          
             
2010 Flow            
Options granted (Plan I12) 564,339 - Manager 170 07-01-2009 06-30-2012
Options granted (Plan I12) 43,787 - Other non-managerial positions 63 07-01-2009 06-30-2012
Options granted (Plan I13) 310,902 - Manager 166 07-01-2010 06-30-2013
Options granted (Plan I13) 65,148 - Other non-managerial positions 68 07-01-2010 06-30-2013
Plans in force on December 31, 2010 1,348,906          
             
2011 Flow            
Options granted (Plan I12) 591,686 - Manager 157 07-01-2009 06-30-2012
Options granted (Plan I12) 79,631 - Other non-managerial positions 77 07-01-2009 06-30-2012
Options granted (Plan I13) 650,474 - Manager 166 07-01-2011 06-30-2013
Options granted (Plan I13) 136,303 - Other non-managerial positions 68 07-01-2011 06-30-2013
Options granted (Plan I14) 268,318 - Manager 147 07-01-2012 06-30-2014
Options granted (Plan I14) 27,185 - Other non-managerial positions 82 07-01-2012 06-30-2014
Plans in force on December 31, 2011 3,102,503          
             
2012 Flow            
Options granted Plan I12 601,101 - Manager 157 07-01-2009 06-30-2012
Options granted Plan I12 63,254 - Other non-managerial positions 77 07-01-2009 06-30-2012
Options granted Plan I13 501,456 - Manager 166 07-01-2010 06-30-2013
Options granted Plan I13 129,076 - Other non-managerial positions 114 07-01-2010 06-30-2013
Options granted Plan I14 508,144 - Manager 147 07-01-2011 06-30-2014
Options granted Plan I14 46,810 - Other non-managerial positions 82 07-01-2011 06-30-2014
Options exercised Plan I12 (2,085,008) - Manager 157 07-01-2009 06-30-2012
Options exercised Plan I12 (223,520) - Other non-managerial positions 77 07-01-2009 06-30-2012
Plans in force on December 31, 2012 2,643,816          
             
2013 Flow            
Plan I13 terminated (*) (1,462,832) - Manager 166 - -
Plan I13 terminated (*) (330,527) - Other non-managerial positions 114 - -
Plans in force on December 31, 2013 850,457          
             
             
Plan I14 850,457          

 

(*) Plan I13 does not comply with the assignation requirements

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 32

ADMINISTRATIVE EXPENSES

 

For the years ended December 31, 2013, 2012 and 2011, the composition of the item is as follows:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
General administrative expenses 116,685   113,804   107,603
Maintenance and repair of property, plant and equipment 15,368   14,290   12,171
Office lease 26,105   24,369   27,921
Equipment lease 106   367   198
Insurance payments 2,989   2,420   2,562
Office supplies 4,579   5,796   6,354
IT and communication expenses 29,144   24,873   22,005
Lighting, heating, and other utilities 3,871   4,086   4,739
Security and valuables transport services 15,879   11,929   11,122
Representation and personnel travel expenses 5,255   5,101   4,548
Judicial and notarial expenses 1,619   8,609   7,203
Fees for technical reports and auditing 6,400   7,396   5,860
Other general administrative expenses 5,370   4,568   2,920
Outsourced services 44,411   41,127   33,025
Data processing 26,489   26,581   26,073
Products sale 1,820   1,686   2,066
Archive services 1,728   795   603
Valuation services 2,265   1,957   974
Furniture storage 579   478   400
Outsourcing 9,489   8,253   2,795
Other 2,041   1,377   114
Board expenses 1,154   1,073   1,311
Marketing expenses 15,800   16,899   15,262
Taxes, payroll taxes, and contributions 10,141   10,476   9,624
  Real estate taxes 1,201   1,615   1,742
  Patents 1,843   1,961   1,708
  Other taxes 4   15   31
  Contributions to SBIF 7,093   6,885   6,143
Total 188,191   183,379   166,825

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 33

DEPRECIATION, AMORTIZATION, AND IMPAIRMENT

 

Depreciation, amortization and impairment charges for the years ended December 31, 2013 and 2012, are detailed below:

 

  For the years ended December 31,  
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Depreciation and amortization          
Depreciation of property, plant, and equipment (22,452)   (21,195)   (20,373)
Amortizations of Intangible assets (38,622)   (35,174)   (33,093)
Total depreciation and amortization (61,074)   (56,369)   (53,466)
Impairment of property, plant, and equipment (244)   (90)   (116)
Total (61,318)   (56,459)   (53,582)

 

As of December 31, 2013, the costs for Property, plant, and equipment impairment totaled Ch$ 244 million, mainly due to damages to ATMs (Ch$ 90 million and Ch$ 166 million as of December 31, 2012 and 2011, respectively).

 

NOTE 34

OTHER OPERATING INCOME AND EXPENSES

 

a)Other operating income is comprised of the following components:

 

    For the years ended December 31,
    2013   2012   2011
    MCh$   MCh$   MCh$
             
Income from assets received in lieu of payment            
Income from sale of assets received in lieu of payment   6,571   2,654   5,629
Subtotals   6,571   2,654   5,629
Income from sale of investments in other companies            
Gain on sale of investments in other companies (2)   78,122   599   -
Subtotals   78,122   599   -
Other income            
         Leases   328   142   305
         Income from sale of property, plant and equipment (1)   176   9,194   11,863
         Recovery of provisions for contingencies   77   -   -
         Compensation from insurance companies due to damages   725   262   437
         Other   2,156   254   515
Subtotals   3,462   9,852   13,120
             
Total   88,155   13,105   18,749

 

(1)During 2013, no offices were sold.
(2)Correspond to sale of Santander Assets Management S.A. Administradora General de Fondos.

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 34

OTHER OPERATING INCOME AND EXPENSES continued

 

b)Other operating expenses are detailed as follows:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
Allowances and expenses for assets received in lieu of payment          
  Provision on assets received in lieu of payment 2,363   7,546   10,050
  Expenses for maintenance of assets received in lieu of payment 2,461   2,630   2,732
Subtotals 4,824   10,176   12,782
           
Credit card expenses 2,157   6,362   6,427
           
Customer services 10,954   8,674   8,965
           
Other expenses          
  Operating charge-offs 8,222   8,366   9,884
  Life insurance and general product insurance policies 7,348   7,211   6,524
  Additional tax on expenses paid overseas 2,862   3,283   3,516
  Provisions for contingencies 5,805   7,964   8,144
  Expense for adopting chip technology on cards 2,283   -   -
  Other 7,883   7,601   7,966
Subtotals 34,403   34,425   36,034
           
Total 52,338   59,637   64,208

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 35

TRANSACTIONS WITH RELATED PARTIES

 

In addition to Affiliates and associated entities, the Bank’s “related parties” include its “key personnel” from the executive staff (members of the Bank’s Board of Directors and Managers of Banco Santander Chile and its affiliates, together with their close relatives), as well as the entities over which the key personnel could exercise significant influence or control.

 

The Bank also considers the companies that are part of the Santander Group worldwide as related parties, given that all of them have a common parent, i.e., Banco Santander S.A. (located in Spain).

 

Transactions between the Bank and its related parties are specified below. To facilitate comprehension, we have divided the information into four categories:

 

Santander Group Companies

 

This category includes all the companies that are controlled by the Santander Group around the world, and hence, it also includes the companies over which the Bank exercises any degree of control (Affiliates and special-purpose entities).

 

Associated companies

 

This category includes the entities over which the Bank, in accordance with section b) of Note 1 to these Financial Statements, exercises a significant degree of influence and which generally belong to the group of entities known as “business support companies.”

 

Key personnel

 

This category includes members of the Bank’s Board of Directors and managers of Banco Santander Chile and its affiliates, together with their close relatives.

 

Other

 

This category encompasses the related parties that are not included in the groups identified above and which are, in general, entities over which the key personnel could exercise significant influence or control.

 

The terms for transactions with related parties are equivalent to those which prevail in transactions made under market conditions or to which the corresponding considerations in kind have been attributed.

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 35

TRANSACTIONS WITH RELATED PARTIES, continued

 

a)Loans to related parties:

 

Below are loans and receivables as well as contingent loans that correspond to related entities:

 

  As of December 31,
  2013   2012   2011
  Companies
of the
Group
Associated
companies
Key
personnel
Other   Companies
of the
Group
Associated
companies
Key
personnel
Other   Companies
of the
Group
Associated
companies
Key
personnel
Other
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$          
                             
Loans and accounts receivables:                            
Commercial loans   47,305 618 4,022 51,141   46,790 668 2,910 57,723   39,708 663 2,234 62,512
Mortgage loans - - 15,561 -   - - 15,089 -   - - 15,657 -
Consumer loans - - 2,061 -   - - 1,513 -   - - 1,808 -
Loans and accounts receivables: 47,305 618 21,644 51,141   46,790 668 19,512 57,723   39,708 663 19,699 62,512
                             
Allowance for loan losses (238) (3) (44) (6)   (329) (3) (39) (9)   (54) (1) (39) (23)
Net loans 47,067 615 21,600 51,135   46,461 665 19,473 57,714   39,654 662 19,660 62,489
                             
Guarantees 124,420 - 19,237 2,326   9 - 17,909 1,349   25,311 - 18,244 1,241
                             
Contingent loans:                            
Personal guarantees - - - -   - - - -   - - - -
Letters of credit 30,714 - - -   25,697 - - -   187 - - -
Guarantees 172,274 - - 9,989   34,897 - - 1,443   12,778 - - 569
Contingent loans: 202,988 - - 9,989   60,594 - - 1,443   12,965 - - 569
                             
Allowance for contingent loans (22) - - (4)   (15) - - (2)   (63) - - (1)
                             
Net contingent loans 202,966 - - 9,985   60,579 - - 1,441   12,902 - - 568

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 35

TRANSACTIONS WITH RELATED PARTIES, continued

 

Loan activity to related parties during 2013, 2012 and 2011 is shown below:

 

  As of December 31,  
  2013   2012   2011
  Companies
of the
Group
Associated
companies
Key
Personnel
Other   Companies of
the Group
Associated
companies
Key
Personnel
Other   Companies
of the Group
Associated
companies
Key
Personnel
Other
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$
                             
Opening balances as of January 1, 107,384 668 19,512 59,166   52,673 663 19,698 63,081   52,237 670 19,817 14,099
Loans granted 161,763 377 7,313 14,858   78,586 21 6,132 10,927   40,471 24 5,260 62,528
Loans payments (18,854) (427) (5,181) (12,894)   (23,875) (16) (6,318) (14,842)   (40,035) (31) (5,379) (13,546)
                             
Total 250,293 618 21,644 61,130   107,384 668 19,512 59,166   52,673 663 19,698 63,081

 

F-120
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 35

TRANSACTIONS WITH RELATED PARTIES, continued

 

b)Assets and liabilities with related parties

 

  As of December 31,  
  2013   2012   2011
  Companies
of the
Group
Associated
companies
Key
personnel
Other   Companies
of the 
Group
Associated
companies
Key 
personnel
Other   Companies
of the
Group
Associated
companies
Key 
personnel
Other
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$
                             
Assets                            
Cash and deposits in banks 5,306 - - -   5,357 - - -   178,567 - - -
Trading investments - - - -   - - - -     - - -
Obligations under repurchase
agreements loans
- - - -   - - - -     - - -
Financial derivative contracts 557,026 - - -   526,734 - - -   506,880 - - -
Available for sale investments - - - -   - - - -     - - -
Other assets 2,460 - - -   4,339 - - -   4,617 - - -
                             
Liabilities                            
Deposits and other demand liabilities 58,030 10,406 2,783 23,300   65,386 2,563 2,286 17,211   5,057 4,009 1,425 16,782
Obligations under repurchase
agreements loans
59,703 - - -   92,862 - - -   137,191 - - -
Time deposits and other time liabilities 54,212 299 3,774 156,977   97,449 373 2,842 39,193   248,206 368 3,627 41,732
Financial derivative contracts 537,162 - - -   387,903 - - -   396,538 - - -
Issued debt instruments 96,872 - - -   67,368 - - -   1,683 - - -
Other financial liabilities 3,912 - - -   103,207 - - -   58,848 - - -
Other liabilities 462 - - -   1,241 - - -   1,339 - - -

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 35

TRANSACTIONS WITH RELATED PARTIES, continued

 

c)Income (expenses) recorded due to transactions with related parties

 

  For the years ended December 31, 
  2013   2012   2011
  Companies
of the Group
Associated
companies
Key
personnel
Other   Companies of
the Group
Associated
companies
Key
personnel
Other   Companies
of the Group
Associated
companies
Key
personnel
Other
  MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$   MCh$ MCh$ MCh$ MCh$
                             
Income (expense) recorded                            
Interest income and expenses (8,812) 50 1,065 (1,082)   (11,660) 54 948 (2,819)   (17,892) 54 1,289 (3,683)
Fee and commission income and expenses - 75 120 3,615   (1,191) 59 114 214   387 38 110 196
Net profit (loss) from financial operations and net foreign exchange gain (loss) (*) (8,690) - (4) (1,534)   241,424 - (1) 107   38,744 - 5 392
Other operating income and expenses 955 - - -   643 - - -   519 - - -
Income from sale of investments in other companies (**) 78,122 - - -   - - - -   - - - -
Key personnel compensation and expenses - - (31,652) -   - - (30,999) -       (32,773) -
Administrative and other expenses (28,371) (30,758) - -   (23,121) (20,461) - -   (13,303) (25,509) - -
Total 33,204 (30,633) (30,471) 999   206,095 (20,348) (29,938) (2,498)   8,455 (25,417) (31,369) (3,095)

 

 (*)Primarily relates to derivative contracts used to financially cover exchange risk of assets and liabilities that cover positions of the Bank and its subsidiaries.
(**)Corresponds to the profit from the sale of the subsidiary Santander Asset Management S.A Administradora General de Fondos.

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 35

TRANSACTIONS WITH RELATED PARTIES, continued

 

d)Payments to Board members and key management personnel

 

The compensation received by key management personnel, including Board members and all the executives holding Manager positions shown in the “Personnel salaries and expenses” and/or “Administrative expenses” items of the Consolidated Statements of Income, corresponds to the following categories:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Personnel compensation 16,954   16,880   16,155
Board members’ salaries and expenses 1,083   1,034   1,002
Bonuses or gratifications 11,267   10,255   10,292
Compensation in stock 684   1,508   1,765
Training expenses 55   138   108
Seniority compensation 1,064   12   1,580
Health funds 290   289   272
Other personnel expenses 566   431   392
Pension plans (*) (311)   452   1,207
Total 31,652   30,999   32,773

(*) Some of the executives that qualified for this benefit are no longer members of the Group for various reasons, lowering the amount of the obligation thus generating an income from allowance reversals.

 

e)Composition of key personnel

 

As of December 31, 2013 and 2012, the composition of the Bank’s key personnel is as follows:

 

Position No. of executives
As of December 31,
  2013 2012 2011
       
Director 12 13 13
Division manager 16 19 18
Department manager 80 85 88
Manager 60 63 62
Total key personnel 168 180 181

 

F-123
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 36

PENSION PLANS

 

The Bank has an additional benefit available to its principal executives, consisting of a pension plan. The purpose of the pension plan is to endow the executives with funds for a better supplementary pension upon their retirement.

 

For this purpose, the Bank will match the voluntary contributions made by the beneficiaries for their future pensions with an equivalent contribution. The executives will be entitled to receive this benefit only when they fulfill the following conditions:

 

e.The plan is aimed at the Group’s management
f.The general requirement to apply for this benefit is that the employee must be carrying out his/her duties when turning 60 years old.
g.The Santander Group will take on insurance (pension fund) for the employee’s behalf where it will pay (defined contribution) periodically.
h.The Santander Group will be responsible for granting the benefits directly.

 

If the working relationship between the manager and the respective company ends, before s/he fulfills the abovementioned requirements, s/he will have no rights under this benefit plan.

 

In the event of the executive’s death or total or partial disability, s/he will be entitled to receive this benefit.

 

The Bank will make contributions to this benefit plan on the basis of mixed collective insurance policies whose beneficiary is the Bank. The life insurance company with whom such policies are executed is not an entity linked or related to the Bank or any other Santander Group company.

 

Rights owned by the Bank due to the plan at the end of 2013 totaled Ch$ 5,171 million (Ch$ 5,584 million in 2012).

 

The amount of the defined benefit plans has been quantified by the Bank, based on the following criteria:

 

Calculation method:

Use of the credit unit projected method which considers each working year as generating an additional amount of rights over benefits and values each unit separately. It is calculated based primarily on fund contributions, as well as other factors such as the legal annual pension limit, seniority, age and yearly income for each unit valued individually.

 

Actuarial hypothesis assumptions:

Actuarial assumptions with respect to demographic and financial variables are non-biased and mutually compatible with each other. The most significant actuarial hypotheses considered in the calculations were:

 

 

Plans

post-
employment

 

Plans

post-
employment

  2013   2012
       
Mortality chart RV-2009   RV-2009
Termination of contract rates 5.0%   5.0%
Impairment chart PDT 1985   PDT 1985

 

F-124
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 36

PENSION PLANS, continued

 

Assets related to the pension fund contributed by the Bank into the Seguros Euroamérica insurance company with respect to defined benefit plans are presented as net of associated commitments.

 

Activity for post-employment benefits is as follows:

 

  As of December 31,
  2013   2012
  MCh$   MCh$
Plan assets 5,171   5,584
Commitments for defined-benefit plans      
For active personnel (3,888)   (3,595)
Incurred by inactive personnel -   -
Minus:      
Unrealized actuarial (gain) losses -   -
Balances at year end 1,283   1,989

 

Year’s cash flow for post-employment benefits is as follows:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
a) Fair value of plan assets          
Opening balance 5,584   5,508   5,170
Expected yield of insurance contracts 247   326   403
Employer contributions (660)   (250)   (65)
Actuarial (gain) losses (*) -   -   -
Premiums paid -   -   -
Benefits paid -   -   -
Fair value of plan assets at year end 5,171   5,584   5,508
b) Present value of obligations          
Present value of obligations opening balance (3,594)   (3,143)   (953)
Net incorporation of Group companies -   -   -
Service cost (311)   (452)   (1.207)
Interest cost -   -   -
Curtailment/settlement effect -   -   -
Benefits paid -   -   -
Past service cost -   -   -
Actuarial (gain) losses 17   -   -
Other -   -   -
Present value of obligations at year end (3,888)   (3,595)   (2,160)
Net balance at year end 1,283   1,989   3,348

 

F-125
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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 36

PENSION PLANS, continued

 

Plan expected profit:

 

  As of December 31,
  2013   2012   2011
           
Type of expected yield from the plan’s assets UF + 2.50% annual   UF + 2.50% annual   UF + 2.50% annual
Type of yield expected from the reimbursement rights UF + 2.50% annual   UF + 2.50% annual   UF + 2.50% annual

 

Plan associated expenses:

 

  For the years ended December 31,
  2013   2012   2011
  MCh$   MCh$   MCh$
           
Current period service expenses 311   452   1,207
Interest cost -   -   -
Expected yield from plan’s assets (247)   (326)   (403)
Expected yield of insurance contracts linked to the Plan:          
Extraordinary allocations -   -   -
Actuarial (gain)/ losses recorded in the period (17)   -   -
Past service cost -   -   -
Other -   -   -
Total 47   126   804

 

F-126
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 37

FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES

 

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The measurement of fair value assumes the transaction to sale an asset or the transference of the liability happens within the main asset or liability market, or the most advantageous market for the asset or liability.

 

For financial instruments with no available market prices, fair values have been estimated by using recent transactions in analogous instruments, and in the absence thereof, the present values or other valuation techniques based on mathematical valuation models sufficiently accepted by the international financial community. In the use of these models, consideration is given to the specific particularities of the asset or liability to be valued, and especially to the different kinds of risks associated with the asset or liability.

 

These techniques are inherently subjective and are significantly influenced by the assumptions used, including the discount rate, the estimates of future cash flows and prepayment expectations. Hence, the fair value estimated for an asset or liability may not coincide exactly with the price at which that asset or liability could be delivered or settled on the date of its valuation, and may not be justified in comparison with independent markets.

 

Determination of fair value of financial instruments

 

Below is a comparison between the value at which the Bank’s financial assets and liabilities are recorded and their fair value as of December 31, 2013 and 2012:

 

  As of December 31,
  2013   2012
  Book value   Fair value   Book value   Fair value
  MCh$   MCh$   MCh$   MCh$
               
Assets              
Cash and deposits in banks 1,571,810   1,571,810   1,250,414   1,250,414
Cash items in process of collection 604,077   604,077   520,267   520,267
Trading investments 287,567   287,567   338,287   338,287
Investments under resale agreements 17,469   17,469   6,993   6,993
Financial derivative contracts 1,494,018   1,494,018   1,293,212   1,293,212
Loans and accounts receivable from customers and interbank loans, net 20,445,828   23,556,158   18,416,604   20,682,904
Available for sale investments 1,700,993   1,700,993   1,826,158   1,826,158
               
Liabilities              
Deposits and interbank borrowings 16,978,412   16,921,614   15,520,235   15,495,714
Cash items in process of being cleared 276,379   276,379   284,953   284,953
Investments under repurchase agreements 208,972   208,972   304,117   304,117
Financial derivative contracts 1,291,785   1,291,785   1,146,161   1,146,161
Issued debt instruments and other financial liabilities 5,388,439   5,729,213   4,763,900   5,300,998

 

In addition, the fair value estimates presented above do not attempt to estimate the value of the Bank’s profits generated by its business activity, nor its future activities, and accordingly, they do not represent the Bank’s value as a going concern. Below is a detail of the methods used to estimate the financial instruments’ fair value

 

a)Cash and deposits in banks

 

The recorded value of cash and interbank loans approximates its estimated fair value in view of these instruments’ short-term nature.

 

b)Cash items in process of collection, trading investments, available for sale investment instruments, and investments under resale agreements

 

The estimated fair value of these financial instruments was established using market values or estimates from an available dealer, or quoted market prices of similar financial instruments. Investments with maturity of less than one year are evaluated at recorded value since, due to their short maturity term, they are considered as having a fair value not significantly different from their recorded value. To estimate the fair value of debt investments or representative values in these lines of businesses, we take into consideration additional variables and elements, as long as they apply, including the estimate of prepayment rates and credit risk of issuers.

 

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Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 37

FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES, continued

 

c)Loans and accounts receivable from customers and interbank loans

 

Fair value of commercial, mortgage and consumer loans and credit cards is measured through a discounted cash flow (DCF) analysis. To do so, we use current market interest rates considering product, term, amount and similar loan quality. Fair value of loans with 90 days or more of delinquency are measured by means of the market value of the associated guarantee, minus the rate and term of expected payment. For variable rate loans whose interest rates change frequently (monthly or quarterly) and that are not subjected to any significant credit risk change, the estimated fair value is based on their book value.

 

d)Deposits

 

Disclosed fair value of deposits that do not bear interest and saving accounts is the amount payable at the reporting date and, therefore, equals the recorded amount. Fair value of time deposits is calculated through a discounted cash flow calculation that applies current interest rates from a monthly calendar of scheduled maturities in the market.

e)Short and long term issued debt instruments

 

The fair value of these financial instruments is calculated by using a discounted cash flow analysis based on the current incremental lending rates for similar types of loans having similar maturities.

 

f)Financial derivative contracts

 

The estimated fair value of financial derivative contracts is calculated using the prices quoted on the market for financial instruments having similar characteristics.

 

The fair value of interest rate swaps represents the estimated amount that the Bank expects to receive or pay to rescind the contracts or agreements, bearing in mind the term structures of the interest rate curve, the underlying asset’s volatility, and the counterparty’s credit risk.

 

If there are no quoted prices from the market (either direct or indirect) for any derivative instrument, the respective fair value estimates have been calculated by using models and valuation techniques such as Black-Scholes, Hull, and Monte Carlo simulations, taking into consideration the relevant inputs/outputs such as volatility of options, observable correlations between underlying assets, counterparty credit risk, implicit price volatility, the velocity with which the volatility reverts to its average value, and the straight-line relationship (correlation) between the value of a market variable and its volatility, among others.

 

Measurement of fair value and hierarchy

 

IFRS 13 - Fair Value Measurement, provides a hierarchy of reasonable values which separates the inputs and/or valuation technique assumptions used to measure the fair value of financial instruments. The hierarchy reflects the significance of the inputs used in making the measurement. The three levels of the hierarchy of fair values are the following:

 

• Level 1: the inputs are quoted prices (unadjusted) on active markets for identical assets and liabilities that the Bank can access on the measurement date.

 

• Level 2: inputs other than the quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly.

 

• Level 3: inputs are unobservable inputs for the asset or liability i.e. they are not based on observable market data.

 

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Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 37

FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES, continued

 

The hierarchy level within which the fair value measurement is categorized in its entirety is determined based on the lowest level of input that is significant to the fair value measurement in its entirety.

 

The best evidence of a financial instrument’s fair value at the initial time is the transaction price (Level 1).

 

In cases where quoted market prices cannot be observed, Management makes its best estimate of the price that the market would set using its own internal models which in most cases use data based on observable market parameters as a significant input (Level 2) and, in very specific cases, significant inputs not observable in market data (Level 3). Various techniques are employed to make these estimates, including the extrapolation of observable market data.

 

Financial instruments at fair value and determined by quotations published in active markets (Level 1) include:

 

-Chilean Government and Department of Treasury bonds

 

Instruments which cannot be 100% observable in the market are valued according to other inputs observable in the market (Level 2).

 

The following financial instruments are classified under Level 2:

 

Type of

financial instrument

Model

used in valuation

Description
ž  Mortgage and private bonds Present Value of Cash Flows Model

 

Internal Rates of Return (“IRRs”) are provided by RiskAmerica, according to the following criterion:

If, at the valuation day, there are one or more valid transactions at the Santiago Stock Exchange for a given nemotechnic, the reported rate is the weighted average amount of the observed rates.

In the case there are no valid transactions for a given nemotechnic on the valuation day, the reported rate is the IRR base from a reference structure, plus a spread model based on historical spread for the same item or similar ones.

     
ž  Time deposits Present Value of Cash Flows Model

IRRs are provided by RiskAmerica, according to the following criterion:

If, at the valuation day, there are one or more valid transactions at the Santiago Stock Exchange for a given nemotechnic, the reported rate is the weighted average amount of the observed rates.

In the case there are no valid transactions for a given nemotechnic on the valuation day, the reported rate is the IRR base from a reference structure, plus a spread model based on issuer curves.

     
ž  Constant Maturity Swaps (CMS), FX and Inflation Forward (Fwd) , Cross Currency Swaps (CCS), Interest Rate Swap (IRS) Present Value of Cash Flows Model

IRRs are provided by ICAP, GFI, Tradition, and Bloomberg according to this criterion:

With published market prices, a valuation curve is created by the bootstrapping method and is then used to value different derivative instruments.

     
ž  FX Options Black-Scholes

Formula adjusted by the volatility smile (implicit volatility). Prices (volatility) are provided by BGC Partners, according to this criterion:

With published market prices, a volatility surface is created by interpolation and then these volatilities are used to value options.

 

In limited occasions significant inputs not observable in market data are used (Level 3). To carry out this estimate, several techniques are used, including extrapolation of observable market data or a mix of observable data.

 

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Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 37

FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES, continued

 

The following financial instruments are classified under Level 3:

 

Type of

financial instrument

Model

used in valuation

Description
ž   Caps/ Floors/ Swaptions Black Normal Model for Cap/Floors and Swaptions There is no observable input of implicit volatility.
ž   UF options Black – Scholes There is no observable input of implicit volatility.
ž   Cross currency swap with window Hull-White Hybrid HW model for rates and Brownian motion for FX There is no observable input of implicit volatility.
ž   CCS (special contracts) Implicit Forward Rate Agreement (FRA) Start Fwd unsupported by MUREX (platform) due to the UF forward estimate.
ž   Cross currency swap, Interest rate swap, Call money swap in Tasa Activa Bancaria (Active Bank Rate) TAB, Present Value of Cash Flows Model Validation obtained by using the interest curve and interpolating at flow maturities, but TAB is not a directly observable variable and is not correlated to any market input.
ž   Bonds (in our case, low liquidity bonds) Present Value of Cash Flows Model Valued by using similar instrument prices plus a charge/off rate by liquidity.

 

The following table presents the assets and liabilities that are measured at fair value on a recurrent basis, as of December 31, 2013 and 2012:

 

  Fair value measurement
As of December 31, 2013   Level 1   Level 2   Level 3
  MCh$   MCh$   MCh$   MCh$
               
Assets              
Trading investments 287,567   275,296   12,271   -
Available for sale investments 1,700,993   654,945   1,045,210   838
Derivatives 1,494,018   -   1,442,752   51,266
Total 3,482,578   930,241   2,500,233   52,104
               
               
Liabilities              
Derivatives 1,291,785   -   1,290,366   1,419
Total 1,291,785   -   1,290,366   1,419

 

  Fair value measurement
As of December 31, 2012   Level 1   Level 2   Level 3
  MCh$   MCh$   MCh$   MCh$
               
Assets              
Trading investments 338,287   334,756   3,531   -
Available for sale investments 1,826,158   1,020,904   803,895   1,359
Derivatives 1,293,212   -   1,231,422   61,790
Total 3,457,657   1,355,660   2,038,848   63,149
               
Liabilities              
Derivatives 1,146,161   -   1,145,055   1,106
Total 1,146,161   -   1,145,055   1,106

 

 

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Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 37

FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES, continued

 

The following table presents the Bank’s activity for assets and liabilities measured at fair value on a recurrent basis using unobserved significant entries (Level 3) as of December 31, 2013 and 2012:

 

  Assets   Liabilities
  MCh$   MCh$
       
As of January 1, 2013 63,149   (1,106)
       
Total realized and unrealized profits (losses)      
Included in statement of income (10,524)   (313)
Included in other comprehensive income (521)   -
Purchases, issuances, and loans (net) -   -
       
As of December 31, 2013 52,104   (1,419)
       
Total profits or losses included in comprehensive income for 2013 that are attributable to change in unrealized profit (losses) related to assets or liabilities as of December 31, 2013 (11,045)   (313)

 

  Assets   Liabilities
  MCh$   MCh$
       
As of January 1, 2012 83,483   (1,369)
       
Total realized and unrealized profits (losses)      
Included in statement of income (19,724)   263
Included in other comprehensive income (610)   -
Purchases, issuances, and loans (net) -   -
       
As of December 31, 2012 63,149   (1,106)
       
Total profits or losses included in comprehensive income for 2012 that are attributable to change in unrealized profit (losses) related to assets or liabilities as of December 31, 2012 (20,334)   263

 

The realized and unrealized profits (losses) included in comprehensive income for 2013 and 2012, in the assets and liabilities measured at fair value on a recurrent basis through unobservable market data (Level 3) are recorded in the Statement of Comprehensive Income in the associated line item.

 

The potential effect as of December 31, 2013 and 2012 on the valuation of assets and liabilities valued at fair value on a recurrent basis through unobservable significant entries (level 3), generated by changes in the principal assumptions if other reasonably possible assumptions that are less or more favorable were used, is not considered by the Bank to be significant.

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT

 

Introduction and general description

 

The Bank, due to its activities with financial instruments is exposed to several types of risks. The main risks related to financial instruments that apply to the Bank are as follows:

 

-Market risk: rises from holding financial instruments whose value may be affected by fluctuations in market conditions, generally including the following types of risk:
a.Foreign exchange risk: this arises as a consequence of exchange rate fluctuations among currencies.
b.Interest rate risk: this arises as a consequence of fluctuations in market interest rates.
c.Price risk: this arises as a consequence of changes in market prices, either due to factors specific to the instrument itself or due to factors that affect all the instruments negotiated in the market.
d.Inflation risk: this arises as a consequence of changes in Chile’s inflation rate, whose effect would be mainly applicable to financial instruments denominated in UFs.

 

-Credit risk: this is the risk that one of the parties to a financial instrument fails to meet its contractual obligations for reasons of insolvency or inability of the individuals or legal entities in question to continue as a going concern, causing a financial loss to the other party.

 

-Liquidity risk: is the possibility that an entity may be unable to meet its payment commitments, or that in order to meet them, it may have to raise funds with onerous terms or risk damage to its image and reputation.

 

-Operating risk: this is a risk arising from human errors, system errors, fraud or external events which may damage the Bank’s reputation, may have legal or regulatory implications, or cause financial losses.

 

This note includes information on the Bank’s exposure to these risks and on its objectives, policies, and processes involved in their measurement and management.

 

Risk management structure

 

The Board is responsible for the establishment and monitoring of the Bank’s risk management structure, for which purpose it has an on-line corporate governance system which incorporates international recommendations and trends, adapted to Chilean regulatory conditions and given it the ability to apply the most advanced practices in the markets in which the Bank operates. To optimize the performance of this function, the Board of Directors has established the Asset and Liability Committee (“ALCO”), whose principal task is to assist in carrying out its functions relating to oversight and management of the Bank’s risks. To complement the ALCO in the risk management function, the Board also has three key committees: the Markets Committee (“CDM,” the acronym in Spanish) the Executive Credit Committee (“CEC,” the acronym in Spanish) and the Audit Committee (“CDA,” the acronym in Spanish). Each of these committees is composed of directors and executive members of the Bank’s management.

 

The ALCO is responsible for developing risk handling policies of the Bank following the Board and Santander Spain Global Risk Department guidelines, as well as the requirements of the Chilean SBIF. Said policies have been created mainly to identify and analyze the risks the Bank faces, establishing risk limits and adequate control monitoring risks, and the abiding by of limits. Risk handling policies and systems are revised regularly to reflect changes in market conditions and products or services offered. The Bank, through the creation and management of regulations and procedures, aims at developing a disciplined and constructive control environment in which all employees understand their role and duties.

 

To carry out its duties, the ALCO works directly with the Bank’s control and risk departments, whose joint objectives include the following:

 

-evaluate risks whose magnitude might threaten the Bank’s solvency or which might potentially pose significant risks to its operations or reputation;
-ensure that the Bank is equipped with the means, systems, structures, and resources, consistent with best practices, which enable the implementation of the risk management strategy;
-ensure the integration, control, and management of all the Bank’s risks;
-apply homogeneous risk principles, policies, and metrics throughout the Bank and its businesses;
-develop and implement a risk management model at the bank, in order for risk exposure to be adequately integrated into the different decision making processes;

 

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Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

-identify risk concentrations and mitigation alternatives, monitor the macroeconomic and competitive environment, quantifying sensitivities and the foreseeable impact of different scenarios on risk positioning; and
-carry out the management of structural liquidity, interest rate, and exchange rate risks, as well as those arising from the Bank’s own resource base.

 

To achieve the aforementioned objectives, the Bank (its management and the ALCO) performs a variety of activities relating to risk management, including the following: calculate exposures to risk from different portfolios and/or investments, taking into consideration mitigating factors (guarantees, netting, collateral, etc.); calculate the probabilities of expected loss for each portfolio and/or investment; assign loss factors to new transactions (rating and scoring); measure the risk values of the portfolios and/or investments based on different scenarios by means of historical simulations; specify limits for potential losses based on the different risks incurred; determine the potential impact of the structural risks on the Bank’s Consolidated Statements of Income; set limits and alerts which guarantee the Bank’s liquidity; and identify and quantify the operating risks by line of business, so as to facilitate their mitigation through corrective actions.

 

The CDA is mainly responsible for supervising compliance with the Bank’s risk management policies and procedures, and for reviewing the adaptation of the risk management framework to the risks faced by the Bank.

 

Credit risk

 

Credit risk is the risk that one of the parties to a financial instrument fails to meet its contractual obligations for reasons of insolvency or inability of the individuals or legal entities in question to continue as a going concern, causing a financial loss to the other party. To manage credit risk, the Bank consolidates all elements and components of credit risk exposure (e.g. individual delinquency risk, innate risk of a business line or segment, and/or geographical risk).

 

Mitigation of credit risk for loans and accounts receivable

 

The Board has delegated the duty of credit risk management to the ALCO and CEC, as well as to the Bank’s risk departments, whose roles are summarized below:

 

-Formulation of credit policies, by consulting with the business units, meeting requirements of guarantees, credit evaluation, risk rating and submission of reports, documentation and legal procedures in compliance with the regulatory, legal and internal requirements of the Bank.

 

-Establish the structure to approve and renew credit requests. The Bank structures credit risks by assigning limits to the concentration of that risk in terms of individual debtors, debtor groups, industry segment and country. Approval levels are assigned to the correspondent officials of the business unit (commercial, consumer, SMEs) to be exercised by that level of management. In addition, those limits are revised constantly. Teams in charge of risk evaluation at the branch level interact on a regular basis with customers; however, for larger credit requests, the risk team from the head office and even the CEC work directly with customers to assess credit risks and prepare risk requests. Moreover, Banco Santander España participates in the process to approve larger credits; for example, to customers or economic groups with debts over USD 40 million.

 

-Limit concentrations of exposure to customers or counterparties in geographic areas or industries (for accounts receivable or loans), and by issuer, credit rating, and liquidity (for investments).

 

-Develop and maintain the Bank’s credit risk classifications for the purpose of classifying risks according to the degree of exposure to financial loss that is exhibited by the respective financial instruments, with the aim of focusing risk management specifically on the associated risks.

 

-Revise and evaluate credit risk. Review and evaluate credit risk. Management’s risk divisions are largely independent of the Bank’s commercial division and evaluate all credit risks in excess of the specified limits prior to loan approvals for customers or prior to the acquisition of specific investments. Credit renewal and revisions are subject to similar processes.

 

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Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

When preparing a credit request for a corporate customer, the Bank verifies several parameters such as debt service capacity (generally including future cash flows), the customer's financial records and/or projections for their economic sector. The risk division is closely involved in this process. All applications include an analysis of the customer’s strengths and weaknesses, as well as a risk classification and a recommendation. Credit limits are not established over customers’ outstanding balances but on the direct and indirect credit risk of the financial group. For example, a corporation would be evaluated together with subsidiaries and affiliates.

 

Consumer loans are evaluated and approved by their respective risk divisions (individual, SME), and the evaluation process is based on an evaluation system known as Garra (Banco Santander) and Syseva (Santander Banefe). Both of these processes are decentralized, automated, and based on a scoring system that includes the credit risk policies adopted by the Bank’s Board. The loan application process is based on a collection of information to determine the customer’s financial condition and payment capacity. The parameters used to assess the credit risk of the applicant include different variables such as income levels, duration of current job, indebtedness, reports from credit reporting agencies, etc.

 

-Provide advice, training, and specialized knowledge to the business units in order to promote the Bank’s best practices in credit risk management.

 

Mitigation of credit risk of other financial assets (investments, derivatives, commitments)

 

As a part of the acquisition process of financial investments and financial instruments, the Bank examines the probability of uncollectability from issuers or counterparties, using internal and external evaluations, such as risk evaluators that are independent from the Bank. The Bank is also governed by a strict and conservative policy which ensures that the issuers of its investments and the counterparties in derivative transactions are highly reputable.

 

In addition, the Bank holds a variety of instruments which imply credit risk, but are not reflected in the Consolidated Statement of Financial Position, such as: guarantees and bonds, documentary letters of credit, performance bonds, and commitments to grant loans.

 

Guarantees and bonds represent an irrevocable payment obligation. If a guaranteed customer fails to meet their obligations to third parties secured by the Bank, the Bank will make the relevant payments; hence, these transactions imply the same credit risk exposure as an ordinary loan.

 

Documentary letters of credit are commitments documented by the Bank on behalf of customers, which are secured by the shipped merchandise to which they relate, and hence, have a lower risk than direct indebtedness. Performance bonds are contingent commitments which become enforceable only if the customer fails to carry out the work agreed upon with a third party who is secured by such performance bonds.

 

In the case of loan commitments, the Bank is potentially exposed to losses for an amount equivalent to the amount unused of the commitment. However, the expected loss amount is lower than the commitment’s unused amount. The Bank controls the maturity term of credit lines since generally, long-term obligations have a larger credit risk than short-term ones.

 

Maximum credit risk exposure

 

For financial assets recorded in the Consolidated Statements of Financial Position, risk exposure equals their book amount. For financial guarantees granted, the maximum exposure to credit risk equals the maximum amount the Banks would have to pay if the financial guaranty was executed.

 

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Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

Below is the distribution by financial asset of the Bank’s maximum exposure to credit risk as of December 31, 2013 and 2012, without deduction of collateral or credit improvements received:

 

    As of December 31, 
    2013   2012
    Amount of
exposure
  Amount of
exposure
  Note MCh$   MCh$
         
Cash and deposits in banks 5 1,571,810   1,250,414
Cash items in process of collection 5 604,077   520,267
Trading investments 6 287,567   338,287
Investments under resale agreements 7 17,469   6,993
Financial derivative contracts 8 1,494,018   1,293,212

Loans and accounts receivable from customers and

interbank loans, net

9 and 10 20,445,828   18,416,604
Available for sale investments 11 1,700,993   1,826,158
         
Off-balance commitments:        
Letters of credit issued 23 218,032   199,420
Foreign letters of credit confirmed 23 127,600   113,878
Guarantees 23 1,212,799   1,046,114
Available credit lines 23 5,141,831   4,933,335
Personal guarantees 23 181,416   139,059
Other irrevocable credit commitments 23 47,376   63,828
Total   33,050,816   30,147,569

 

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Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

The following table shows loan portfolio information as set forth in our internal scoring policy, described in Note 01 o) “Allowance for loans losses” as of December 31, 2013 and 2012:

 

  As of December 31,
Category 2013   2012

Commercial

Portfolio

Individual   Percentage   Allowance   Percentage   Individual   Percentage   Allowance   Percentage
  MCh$   %   MCh$   %   MCh$   %   MCh$   %
                               
A1 2,395,371   11.37%   1,589   0.26%   2,114,853   11.15%   1,306   0.24%
A2 4,846,240   23.01%   20,416   3.32%   4,119,414   21.72%   14,853   2.70%
A3 1,281,756   6.09%   27,982   4.55%   1,037,593   5.47%   26,279   4.78%
374,051   1.78%   30,536   4.97%   287,897   1.52%   23,095   4.20%
C1 56,040   0.27%   1,121   0.18%   45,104   0.24%   902   0.16%
C2 46,996   0.22%   4,700   0.76%   30,796   0.16%   3,080   0.56%
C3 20,780   0.10%   5,195   0.84%   34,685   0.18%   8,672   1.58%
C4 43,109   0.20%   17,243   2.80%   28,246   0.15%   11,298   2.05%
D1 61,246   0.29%   39,811   6.47%   36,545   0.19%   23,754   4.32%
D2 64,755   0.30%   58,279   9.48%   46,246   0.24%   41,622   7.57%
Subtotal 9,190,344   43.63%   206,872   33.63%   7,781,379   41.02%   154,861   28.16%
                               
  Group   Percentage   Allowance   Percentage   Group   Percentage   Allowance   Percentage
MCh$   %   MCh$   %   MCh$   %   MCh$   %
Commercial                              
Normal portfolio 2,237,256   10.62%   30,864   5.02%   2,380,961   12.55%   33,821   6.15%
Impaired portfolio 400,101   1.90%   69,306   11.27%   417,254   2.20%   62,117   11.29%
Subtotal 2,637,357   12.52%   100,170   16.29%   2,798,215   14.75%   95,938   17.44%
Mortgage                              
Normal portfolio 5,302,411   25.18%   15,701   2.56%   5,042,551   26.59%   17,485   3.18%
Impaired portfolio 323,401   1.54%   27,605   4.49%   229,030   1.21%   18,505   3.36%
Subtotal 5,625,812   26.72%   43,306   7.05%   5,271,581   27.80%   35,990   6.54%
Consumer                              
Normal portfolio 3,257,836   15.47%   112,468   18.29%   2,722,492   14.36%   126,493   23.00%
Impaired portfolio 349,412   1.66%   152,117   24.74%   392,985   2.07%   136,766   24.86%
Subtotal 3,607,248   17.13%   264,585   43.03%   3,115,477   16.43%   263,259   47.86%
Total 21,060,761   100.00%   614,933   100.00%   18,966,652   100.00%   550,048   100.00%

 

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Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

Regarding the individually evaluated portfolio, the different categories and levels within each category correspond to:

 

-Category A or Normal Portfolio. Consists of debtors with a payment capacity that allows them to fulfill their financial obligations and commitments and who, according to their financial situation, are not likely to experience a change in this condition in the short term.

 

-Category B Portfolio. Includes debtors with financial difficulties or whose payment capacity has been diminished and about whom the Bank has doubts about the total reimbursement of the capital and interest according to the agreed terms, showing they have a lesser likelihood of meeting their financial obligations in the short term.

 

-Categories C and D or Default Portfolio.  Consists of those debtors where the Bank considers the ability of reimbursement remote since they have an impaired or null payment capacity.

 

Regarding the portfolios evaluated on a group basis, all of the associated operations are evaluated together.

 

See Note 30 for the detail of the Bank’s impaired loans and the associated allowances. Also, see Note 20 for a detail of the maturity of the Bank’s financial assets.

 

Exposure to credit risk in foreign derivative contracts

 

As of December 31, 2013, the Bank’s foreign exposure -including counterparty risk in the derivative instruments’ portfolio- was USD 991 million or 1.9% of assets. In the table below, exposure to derivative instruments is calculated by using the equivalent credit risk; which equals the replacement carrying amount plus the maximum potential value, considering the cash collateral that minimizes exposure.

 

Below, there are additional details regarding our exposure to Spain and Italy, since they are classified above 1 and where the below represents majority of our exposure to categories other than 1. We do not have sovereign exposure to Spain or Italy. Below we detail exposure to Italy and Spain as of December 31, 2013, considering fair value of derivative instruments.

 

Country Classification
(1)

Derivative Instruments

(adjusted to market)

USD MM

Deposits

USD MM

Loans

USD MM

Financial
investments

USD MM

Total

Exposure

USD MM

Spain 2 0.28 8.56 0.04 - 8.88
Italy 2 66.40 4.04 0.84 - 71.28
Other 2 5.08 0.17 0.98 - 6.23
Total   71.76 12.77 1.86 - 86.39

(1) Corresponds to country’s classification established in Chapter B-6 of the Compendium of Accounting Standards issued by the SBIF.

 

*The total amount of this exposure to derivative instruments must be compensated daily with collateral and, therefore, the net credit exposure is USD 0

 

Our exposure to Spain within the group is as follows:

 

Counterpart Country Classification

Derivative instruments
(market adjusted)

USD MM

Deposits

USD MM

Loans

USD
MM

Financial

Investments

USD MM

Exposure

Exposure

USD MM

Banco Santander
España
Spain 2 0.28 8.56 - - 8.84

  

*The total amount of this exposure to derivative instruments must be compensated daily with collateral and, therefore, the net credit exposure is USD 0.28

 

**We have included our exposure to Santander branches in New York and Hong Kong as exposure to Spain.

 

F-137
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

Impairment of other financial instruments

 

As of December 31, 2013 and 2012, the Bank had no significant impairments of its financial assets other than loans and accounts receivable

 

Security interests and credit improvements

 

The maximum exposure to credit risk is reduced in some cases by security interests, credit improvements, and other actions which mitigate the Bank’s exposure. Based on the foregoing, the creation of security interests are a necessary but not a sufficient condition for granting a loan; accordingly, the Bank’s acceptance of risks requires the verification of other variables and parameters, such as the ability to pay or generate funds in order to mitigate the risk being taken on.

 

Procedures for management and valuation of securities are described in the internal policies of risk management. Said policies set the basic principles for credit risk management, including the management of securities received in customers’ operations. In this sense, the risk management model includes valuating the existence of adequate and sufficient guarantees that allow recovering the credit when the debtor’s circumstances prevent them from fulfilling their obligations.

 

The procedures used for the valuation of security interests utilize the prevailing market practices, which provide for the use of appraisals for mortgage securities, market prices for stock securities, fair value of the participating interest for investment funds, etc. All security interests received must be instrumented properly and registered on the relevant register, as well as have the approval of legal divisions of the Bank.

 

In addition, the Bank has classification tools that allow it to group the credit quality of transactions or customers. To study how this probability varies, the Bank has historical databases that keep this internally generated information. Classification tools vary according to the analyzed customer (commercial, consumer, SMEs, etc.).

 

Below is the detail of security interests, collateral, or credit improvements provided to the Bank as of December 31, 2013 and 2012.

 

  As of December 31,
  2013   2012
  MCh$   MCh$
Non-impaired financial assets:      
Properties/mortgages 12,701,836   11,462,572
Investments and others 1,347,770   869,036
Impaired financial assets:      
Properties/ mortgages 663,889   1,145,721
Investments and others 27,810   105,903
Total 14,741,305   13,583,232

 

F-138
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

Liquidity risk

 

Liquidity risk is the risk that the Bank may have difficulty meeting the obligations associated with its financial obligations.

 

Liquidity risk management

 

The Bank is exposed on a daily basis to requirements for cash funds from various banking activities, such as wires from checking accounts, fixed-term deposit payments, guarantee payments, disbursements on derivatives transactions, etc. As typical in the banking industry, the Bank does not hold cash funds to cover the balance of all the positions, as experience shows that only a minimum level of these funds will be withdrawn, which can be accurately predicted with a high degree of certainty.

 

The Bank’s approach to liquidity management is to ensure— whenever possible—to have enough liquidity on hand to fulfill its obligations at maturity, in both normal and stressed conditions, without entering into unacceptable debts or risking the Bank’s reputation. The Board establishes limits on the minimal part of available funds close to maturity to fulfill said payments as well as over a minimum level of interbank operations and other loan facilities that should be available to cover transfers at unexpected demand levels. This is constantly reviewed. Additionally, the Bank must comply with the regulation limits established by the SBIF for maturity mismatches.

 

These limits affect the mismatches of future flows of income and expenditures of the Bank on an individual basis. They are:

 

i.mismatches of up to 30 days for all currencies, up to the amount of basic capital;
ii.mismatches of up to 30 days for foreign currencies, up to the amount of basic capital; and
iii.mismatches of up to 90 days for all currencies, twice the basic capital.

 

The Bank’s treasury department (“Treasury”) receives information from all business units about the liquidity profile of its financial assets and liabilities in addition to details from other future cash flows that arise from future business transactions. Based on this information, Treasury keeps a short-term liquid assets portfolio, mainly composed of liquid investments, interbank loans, and advanced payments, to guarantee that the Bank has enough liquidity. Liquidity needs of business units are fulfilled through short-term transfers from Treasury to cover any short-term variation and long-term financing to address all structural liquidity requirements.

 

The Bank monitors its liquidity position daily to establish future flows of inflow and outflow. At each month's closing, stress tests are carried out in which a variety of scenarios are used, from normal market conditions to those that contain significant fluctuations. Liquidity policy and procedures are subjected to review and approval of the Bank’s Board. There are periodic reports which detail the Bank’s, and its subsidiaries’, liquidity position, including any exceptions and adopted correcting measures, which are also reviewed periodically by the ALCO.

 

The Bank relies on customer (retail) and institutional deposits, obligations to banks, debt instruments, and time deposits as its main sources of funding. Although most obligations to banks, debt instruments and time deposits have maturities of more than one year, customer (retail) and institutional deposits tend to have shorter maturities and a large proportion of them are payable within 90 days. The short-term nature of these deposits increases the Bank’s liquidity risk, and hence, the Bank actively manages this risk through continual supervision of the market trends and price management.

 

Liquidity management seeks to ensure that, even under adverse conditions, we have access to the funds necessary to cover client needs, maturing liabilities and capital requirements. Liquidity risk arises in the general funding for our financing, trading and investment activities. It includes the risk of unexpected increases in the cost of funding the portfolio of assets at appropriate maturities and rates, the risk of being unable to liquidate a position in a timely manner at a reasonable price and the risk that we will be required to repay liabilities earlier than anticipated.

 

The following table sets forth the balance of our liquidity portfolio managed by our Financial Management Division in the manner in which it is presented to the Asset and Liability Committee (ALCO) and the Board. The ALCO has determined that our liquidity portfolio must be comprised of cash plus assets that can be readily convertible into cash either through the Chilean Central Bank window, overnight deposits or instruments or the local secondary market. The management of the Bank’s liquidity portfolio is performed by the Financial Management Division under rules determined by the ALCO.

 

F-139
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

  As of December 31,
  2013 2012
  MCh$ MCh$
Financial investments for trading 287.567  338.287
Available for sale investments   1.700.993   1.826.158
Encumbered assets (net) (1) (71.896) (151.620)
Net cash (2) 248.073 (195)
Net Interbank deposits (3)   984.666  875.537
Total liquidity portfolio   3.149.403  2.888.167

 

(1)Assets encumbered through repurchase agreements are deducted from the liquidity portfolio
(2)Cash minus reserve requirements
(3)Includes overnight deposits in Central Bank, domestic banks and foreign banks.

 

Exposure to liquidity risk

 

A similar, yet not identical, measure is the calculation used to measure the Bank´s liquidity limit as established by the SBIF. The Bank determines a mismatch percentage for purposes of calculating such liquidity limit which is calculated by dividing its benefits (assets) by its obligations (liabilities) according to maturity based on estimated repricing. The mismatch amount permitted for the 30 day and under period is 1 times regulatory capital and for the 90 day and under period – 2 times regulatory capital.

 

The following table displays the actual derived percentages as calculated per above:

 

  As of December 31,
  2013   2012
  % %
30 days 30.00   51.00
30 days foreign currency (22.00)   3.00
90 days 31.00   29.00

 

Below, is the breakdown by maturity, of the asset and liability balances of the Bank as of December 31, 2013 and 2012, which also includes off-balance commitments:

 

 

As of December 31, 2013

 

Demand

Up to

1 month

Between 1
and 3

months

Between 3
and 12 months
Between 1
and 5 years
More than
5 years

 

Total

  MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
Maturity of assets (Note 21) 2,950,498 2,647,295 2,190,406 4,387,042 7,412,088 7,149,366 26,736,695
Maturity of liabilities (Note 21) (6,106,601) (6,238,525) (3,346,329) (3,766,011) (2,326,150) (2,360,371) (24,143,987)
Net maturity (3,156,103) (3,591,230) (1,155,923) 621,031 5,085,938 4,788,995 2,592,708
Off-balance commitments:              
Personal guarantees - (7,745) (9,292) (137,269) (19,001) (8,109) (181,416)
Foreign letters of credit confirmed - (17,347) (50,984) (24,639) (26,543) (8,087) (127,600)
Letters of credit issued - (48,634) (101,181) (46,210) (22,007) - (218,032)
Guarantees - (128,171) (145,878) (493,530) (419,414) (25,806) (1,212,799)
               
Net maturity, including commitments (3,156,103) (3,793,127) (1,463,258) (80,617) 4,598,973 4,746,993 852,861

 

 

As of December 31, 2012

 

Demand

Up to

1 month

Between 1
and 3

months

Between 3
and 12 months

Between 1
and 5

years

More than 5

years

 

Total

  MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$
Maturity of assets (Note 21) 2,954,752 1,353,187 2,081,752 3,969,599 7,060,705 6,781,988 24,201,983
Maturity of liabilities (Note 21) (5,396,782) (5,423,233) (2,740,256) (3,219,159) (3,236,072) (2,003,864) (22,019,366)
Net maturity (2,442,030) (4,070,046) (658,504) 750,440 3,824,633 4,778,124 2,182,617
Off-balance commitments:              
Personal guarantees - (23,315) (24,201) (22,051) (65,571) (3,921) (139,059)
Foreign letters of credit confirmed - (4,786) (22,127) (40,870) (46,095) - (113,878)
Letters of credit issued - (52,056) (103,153) (6,351) (37,860) - (199,420)
Guarantees - (82,428) (136,561) (312,299) (488,770) (26,056) (1,046,114)
               
Net maturity, including commitments (2,442,030) (4,232,631) (944,546) 368,869 3,186,337 4,748,147 684,146

 

F-140
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

The tables above show cash flows without deducting financial assets and liabilities over the estimated maturity base. Future cash flows from these instruments might vary significantly compared to this analysis. For example, we expect that demand deposits remain stable or grow steadily and we do not expect to execute all unrecognized loan obligations. In addition, the above detail excludes available credit lines since they do not have contractually defined maturities.

 

Market risk

 

Market risk arises as a consequence of the market activity, by means of financial instruments whose value can be affected by market variations, reflected in different assets and financial risk factors. The risk can be diminished by means of hedging through other products (assets/liabilities or derivative instruments) or terminating the open transaction/position. The objective of market risk management is to manage and control market risk exposure within acceptable parameters.

 

There are four major risk factors that affect the market prices: type of interest, type of exchange, price, and inflation. In addition and for certain positions, it is necessary to consider other risks as well, such as spread risk, base risk, commodity risk, volatility or correlation risk.

 

Market risk management

 

The Bank’s internal management measure market risk based mainly on the procedures and standards of Santander Spain, which are in turn based on analysis of management in three principal components:

 

-trading portfolio;
-domestic financial management portfolio;
-foreign financial management portfolio.

 

The trading portfolio is comprised mainly of investments, valued at fair value, and free of any restriction on their immediate sale, which are often bought and sold by the Bank with the intent of selling them in the short term in order to benefit from short-term price fluctuations. The financial management portfolios include all the financial investments not considered a part of trading portfolio.

 

The ALCO has the general responsibility for the market risk. The Bank’s risk/finance department is responsible for formulating detailed management policies and applying them to the Bank’s operations, in conformity with the guidelines adopted by the ALCO and the Global Risk Department of Banco Santander – Spain.

 

The department’s functions in connection with trading portfolio include the following: 

 

i.apply the “Value at Risk” (VaR) techniques to measure interest rate risk,
ii.adjust the trading portfolios to market and measure the daily income and loss from commercial activities,
iii.compare the real VaR with the established limits,
iv.establish procedures to prevent losses in excess of predetermined limits, and
v.furnish information on the trading activities to the ALCO, other members of the Bank’s management, and the Global Risk Department of Santander – Spain.

 

The department’s functions in connection with financial management portfolios include the following: 

 

i.perform sensitivity simulations (as explained below) to measure interest rate risk for activities denominated in local currency and the potential losses forecasted by these simulations, and
ii.provide daily reports thereon to the ALCO, other members of the Bank’s management, and the Global Risk Department of Santander - Spain.

 

Market risk - trading portfolio

 

The Bank applies VaR methods to measure the market risk of its trading portfolio. The Bank has a consolidated commercial position that is made up of fixed income investments, foreign exchange trading, and a minimum position of investments in equity shares. This portfolio is mostly made of Chilean Central Bank bonds, mortgage bonds and corporate bonds issued locally at low risk. At the closing date, the trading portfolio did not show investments in another portfolio.

 

F-141
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

For the Bank, the VaR estimate is done through the historical simulation method which consists of observing the behavior of profit and loss that might have taken place with the current portfolio if the market conditions at a given time had been present and, based on that information, infer maximum losses with a determined confidence level. This method has the advantage of reflecting precisely the historical distribution of market values and not requiring any distribution assumption for a specific probability. All VaR measures are designed to establish the distribution function for the value change in a given portfolio and, once this distribution is known, to calculate the percentile related to the necessary confidence level, which will match the risk value in virtue of those parameters. As calculated by the Bank, the VaR is an estimate of the maximum expected loss of market value of a given portfolio in one day, with 99.00% confidence. It is the maximum loss in one day the Bank could expect in a given portfolio with a confidence level of 99.00%. In other words, it is the loss the Bank would have to deal only 1.0% of the time. VaR provides a single estimation of the market risk that cannot be compared with other market risks. Returns are calculated using a time window of 2 years or, at least, 520 data points gathered since the reference date in the past to calculate VaR.

 

The Bank does not calculate three separate VaRs. Only one VaR is calculated for the entire trading portfolio which, in addition, is separated into risk types. The VaR program carries out a historical simulation and calculates a profit (ganancia or “G”) and loss (pérdida or “P”) G&P Statement for 520 data points (days) for each risk factor (fixed income, currency, and variable income). Each risk factor’s G&P is added and a consolidated VaR is calculated with 520 data points or days. In addition, the VaR is calculated for each risk factor based on the individual G&P calculated for each. Additionally, a weighted VaR is calculated following the above mentioned method but giving a larger weight to the 30 most recent data points. The highest VaR is reported. In 2011 and 2010, we were still using the same VaR model and the methodology has not changed.

 

The Bank uses VaR estimates to issue a warning in case the statistically estimated losses for the trading portfolio exceed the cautionary levels.

 

Limitations of the VaR model

 

When applying a calculation methodology, no assumptions are made regarding the probability distribution of the changes in the risk factors; the historically observed changes are used for the risk factors on which each position in the portfolio will be valued.

 

It is necessary to define a valuation function fj(xi) for each instrument j, preferably the same one used to calculate the market value and income of the daily position. This valuation function will be applied in each scenario to generate simulated prices for all the instruments in each scenario.

 

In addition, the VaR methodology should be interpreted taking into consideration the following limitations:

 

-Changes in market rates and prices may not be independent and identically distributed random variables, and may not have a normal distribution. In particular, the assumption of normal distribution may underestimate the probability of extreme market movements;

 

-The historical data used by the Bank may not provide the best estimate of the joint distribution of changes in the risk factors in the future, and any modification of the data may be inadequate. In particular, the use of historical data may fail to capture the risk of potential extreme and adverse market fluctuations, regardless of the time period used;

 

-A 1-day time horizon may not fully capture the market risk positions which cannot be liquidated or covered in a single day. It would not be possible to liquidate or cover all the positions in a single day;

 

-The VaR is calculated at the close of business, but trading positions may change substantially in the course of the trading day;

 

-The use of a 99% level of confidence does not take account of, or make any statement about, the losses that could occur outside of that degree of confidence; and

 

-A model such as the VaR does not capture all the complex effects of the risk factors over the value of the positions or portfolios, and accordingly, it could underestimate potential losses.

 

F-142
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

At no time in 2013 and 2012 did the Bank exceed the VaR limits in connection with the three components which comprise the trading portfolio: fixed-income investments, variable-income investments and foreign currency investments.

 

The Bank carries out back-testings on a daily basis and, generally, discovers that trading losses exceed the estimated VaR approximately one out of hundred business days. Also, a maximum VaR limit was established that can be applied over the trading portfolio. Both in 2013 and 2012, the Bank has kept within the maximum limit it established for the VaR; even when the real VaR exceeded estimations.

 

High, low and average levels for each component and year were as follows:

 

VaR

2013

USDMM

 

2012

USDMM

Consolidated:      
High 3.48   4.62
Low 1.061   0.96
Average 1.72   2.33
       
Fixed-income investments:      
High 2.39   4.99
Low 0.97   0.95
Average 1.57   2.24
       
Variable-income investments      
High 0.19   0.07
Low 0.00   0.00
Average 0.00   0.00
       
Foreign currency investments      
High 3.20   3.23
Low 0.06   0.03
Average 0.69   0.66

 

Market risk - local and foreign financial management

 

The Bank’s financial management portfolio includes most of the Bank’s non-trading assets and liabilities, including the credit/loan portfolio. For these portfolios, investment and financing decisions are strongly influenced by the Bank’s commercial strategies.

 

The Bank uses a sensitivity analysis to measure market risk for domestic and foreign currencies (not included in the trading portfolio). The Bank carries out a simulation of scenarios that will be calculated as the difference between current flows in the chosen scenario (curve with a parallel movement of 100 basis points (“bp”) in all its sections) and its value in the base scenario (current market). All positions in domestic currency indexed to inflation (UF) are adjusted by a sensitivity factor of 0.57 which represents a change in the curve of 57bp in all real rates and 100 bp in nominal rates. The same scenario is carried out for net positions in foreign currency and interest rates in USD. In addition, the Bank has established limits regarding maximum loss this kind of movement in interest rates can have over capital and net financial income budgeted for the year.

 

To establish the consolidated limit, we add the foreign currency limit to the domestic currency limit and multiple by 2 the sum of the multiplication of them together both for net financial loss limit as well as for the capital and reserves loss limit, using the following formula:

 

Consolidated limit = square root of a2 + b2 + 2ab

a: domestic currency limit

b: foreign currency limit

Since we assume the correlation is 0; 2ab = 0. 2ab = 0.

 

F-143
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

Limitations of the sensitivity models

 

The most important assumption is using an exchange rate of 100 bp based on yield curve (57 bp for real rates). The Bank uses a 100 bp exchange since sudden changes of this magnitude are considered realistic. Santander Spain Global Risk Department has also established comparable limits by country, so as to compare, control and consolidate market risk by country in a realistic and orderly fashion.

 

In addition, the sensitivity simulation methodology should be interpreted taking into consideration the following limitations:

 

-The simulation of scenarios assumes that the volumes remain consistent in the Bank’s Consolidated Statements of Financial Position and are always renewed at maturity, thereby omitting the fact that certain credit risk and prepayment considerations may affect the maturity of certain positions.

 

-This model assumes an identical change along the entire length of the yield curve and does not take into account the different movements for different maturities.

 

-The model does not take into account the volume sensitivity which results from interest rate changes.

 

-The limits to losses of budgeted financial income are calculated based on the financial income foreseen for the year, which may not be actually earned, meaning that the real percentage of financial income at risk may be higher than the expected one.

 

Market risk – Financial management portfolio – December 31, 2013 and 2012

 

  2013   2012
Effect on
financial
income
Effect on
capital
  Effect on
financial
income
Effect on
capital
           
Financial management portfolio – local currency (MCh$)          
Loss limit 35,500 167,530   37,300 167,530
High 28,923 86,196   26,233 100,175
Low 21,129 69,729   13,885 85,546
Average 25,124 77,849   20,054 92,312
Financial management portfolio – foreign currency (in millions of $US)          
Loss limit      30.0               30.0   40.0 40.0
High       17.2            26.0   24.3 14.7
Low         2.1               2.3   3.7 4.5
Average          10.2           18.6   12.8 11.7
Financial management portfolio – consolidated (in MCh$)          
Loss limit 35,500 167,530   39,200 167,530
High 28,958 86,212   26,437 100,201
Low 21,204 69,787   17,037 85,566
Average 25,146 77,891   21,165 92,457

 

Operating risk

 

Operating risk is the risk of direct or indirect losses stemming from a wide variety of causes related to the Bank’s processes, personnel, technology, and infrastructure, as well as external factors other than credit, market, or liquidity, such as those related to legal or regulatory requirements. Operating risks arise from all the Bank’s operations.

 

The Bank’s objective is to manage operating risk in order to mitigate economic losses and damage to the Bank’s reputation through a flexible internal control structure.

 

The Bank’s management has the main responsibility to develop and apply controls to mitigate operating risks. This responsibility is supported by the global development of the Bank’s standards for operating risk management in the following areas:

 

-Requirements for adequate segregation of duties, including independent authorization of transactions
-Requirements for reconciliation and supervision of transactions

 

F-144
Table of Contents

 

Banco Santander Chile and Subsidiaries
Notes to the Consolidated Financial Statements
AS OF AND FOR THE YEARS ENDED  DECEMBER 31, 2013, 2012 AND 2011

 

NOTE 38

RISK MANAGEMENT, continued

 

-Compliance with the applicable legal and regulatory requirements
-Documentation of controls and procedures
-Requirements for periodic evaluation of applicable operating risks and improvement of the controls and procedures to address the risks that are identified
-Requirements for disclosure of operating losses and the proposed corrective measures
-Development of contingency plans
-Training and professional development
-Adoption of ethical business standards
-Reduction or mitigation of risks, including acquisition of insurance policies if they are effective

 

Compliance with the Bank’s standards is supported by a program of periodic reviews conducted by the Bank’s internal audit unit, whose results are internally submitted to the management of the business unit that was examined and to the CDA.

 

Risk Concentration

 

The Bank operates mainly in Chile, thus most of its financial instruments are concentrated in that country. See Note 10 of the financial statements for a detail of the concentration of the Bank’s loans and accounts receivable by industry.

 

NOTE 39

SUBSEQUENT EVENTS

 

The Bank has issued bonds for: CHF 300,000,000; USD 250,000,000; AUD 125,000,000; USD 500,000,000 and JPY 27,300,000,000,000, between January and April 2014.

 

Additionally, in March 2014 the Bank was authorized by SBIF to merger by incorporation its subsidiary Santander Servicios de Recaudación y Pagos Limitada, the Bank expects to complete the merger as of May 1, 2014.

 

At the ordinary shareholders’ meeting held on April 22, 2014, members of the Board of Director were elected for a three-year term. Elected members were Mr. Vittorio Corbo Lioi, Mr. Oscar Von Chrismar Carvajal, Mr. Roberto Méndez Torres, Mr. Mauricio Larraín Garcés, Mr. Marco Colodro Hadjes, Mr. Carlos Olivos Marchant, Mrs. Lucía Santa Cruz Sutil, Mr. Lisandro Serrano Spoerer, Mr. Roberto Zahler Mayanz, Mr. Victor Arbulú Crousillat and Mr. Juan Pedro Santa María. Alternate Directors were Mr. Orlando Poblete Iturrate and Mr. Raimundo Monge Zegers.

 

In the same shareholders’ meeting a dividend was approved. This dividend amounts $1.40706372 per share, totaling Ch$265,156 million.

 

At the Boards of Directors’ meeting held on April 22, 2014, Board members elected Mr. Vittorio Corbo Lioi as new Chairman, Mr. Oscar Von Chrismar Carvajal as First Vice Chairman, and Mr. Roberto Méndez Torres as Second Vice Chairman.

 

Between January 1, 2014 and the date on which these Consolidated Financial Statements were issued (April 30, 2014), no other events have occurred which could significantly affect their interpretation.

 

FELIPE CONTRERAS FAJARDO

Chief Accounting Officer

 

CLAUDIO MELANDRI HINOJOSA

Chief Executive Officer

  

F-145

 

 

Exhibit 1B.1

 

ESTATUTOS SOCIALES

 

DEL

 

BANCO SANTANDER-CHILE

 

(Edición actualizada al 24 de Mayo de 2007

 

1
 

 

Texto refundido de los Estatutos del Banco Santander-Chile y que constan de las escrituras públicas otorgadas en las Notarías de Santiago de Chile que se indican y en las siguientes fechas:

 

Notaría Alfredo Astaburuaga Gálvez:

07 de Septiembre de 1977 estatutos originales
20 de Marzo de 1978 1ª reforma
30 de Agosto de 1978 2ª reforma
19 de Enero de 1979 3ª reforma
18 de Abril de 1979 4ª reforma
22 de Febrero de 1980 5ª reforma
17 de Diciembre de 1980 6ª reforma

 

Notaría Eduardo Avello Arellano:

31 de Marzo de 1982 7ª reforma
19 de Mayo de 1982 8ª reforma

 

Notaría Juan Ricardo San Martín Urrejola

23 de Abril de 1985 9ª reforma
14 de Abril de 1987 10ª reforma
15 de Abril de 1988 11ª reforma
12 de Julio de 1996 12ª reforma
20 de Diciembre de 1996 13ª reforma

 

Notaría Andrés Rubio Flores:

18 de Marzo de 1997 14ª reforma
26 de Mayo de 1997 15ª reforma
16 de Abril de 1998 16ª reforma
22 de Julio de 2002 17ª reforma

 

Notaría Nancy de la Fuente Hernández:

03 de Mayo de 2004 18ª reforma
24 de Mayo de 2007 19° reforma

 

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ESTATUTOS DEL BANCO SANTANDER-CHILE

 

TITULO PRIMERO:

 

Nombre, Domicilio, Duración y Objeto

 

ARTICULO PRIMERO: El nombre de la sociedad anónima será Banco Santander – Chile pudiendo usar también los nombres Banco Santander Santiago o Santander Santiago o Banco Santander o Santander y se regirá por estos estatutos, por la Ley General de Bancos y por las demás normas legales y reglamentarias actualmente vigentes o que se dicten en el futuro sobre la materia.

 

ARTICULO SEGUNDO: La Sociedad tendrá su domicilio en la ciudad de Santiago, sin perjuicio de las agencias o sucursales que podrá abrir, mantener o suprimir en otros lugares del país o en el extranjero, en conformidad a la ley y previas las autorizaciones a que haya lugar.

 

ARTICULO TERCERO: La Sociedad tendrá duración indefinida.

 

ARTICULO CUARTO: El Banco tendrá por objeto la ejecución o celebración de todos aquellos actos, contratos, negocios u operaciones que las leyes, especialmente la Ley General de Bancos, permitan realizar a los bancos sin perjuicio de ampliar o restringir su esfera de acción en armonía con las disposiciones legales vigentes o que en el futuro se establezcan, sin que sea necesario la modificación de los presentes estatutos.

 

TITULO SEGUNDO:

 

Del Capital y de las acciones

 

ARTICULO QUINTO: El capital social del Banco es la cantidad de $675.907.917.086, dividido en 188.446.126.794 acciones nominativas, sin valor nominal, de una misma y única serie. El capital social se ha suscrito, enterado y pagado íntegramente en la forma establecida en el Artículo Segundo Transitorio de estos estatutos.

 

ARTICULO SEXTO: Las acciones serán nominativas y estarán representadas por títulos cuya forma, emisión, entrega, inutilización, reemplazo, canje, transferencia y transmisión se sujetará a las disposiciones que sobre la materia contiene la Ley sobre Sociedades Anónimas y su Reglamento.

 

ARTICULO SEPTIMO: El Banco no reconoce ni admite fracciones de acciones. En caso de que una o más acciones pertenezcan en comunidad o copropiedad a varias personas, los comuneros o codueños estarán obligados a designar un apoderado común para que actúe por ellos ante la sociedad.

 

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ARTICULO OCTAVO: Acreditado el extravío, hurto, robo o inutilización de un título u otro accidente semejante, la persona a cuyo nombre figuren inscritas las acciones, podrá pedir uno nuevo, previa publicación de un aviso en un diario que indique el Banco, en que se comunicará al público que queda sin efecto el título primitivo. Deberá, además, remitir a las bolsas de valores un ejemplar del diario en que se haya efectuado la publicación. Estas circunstancias se anotarán en el Registro y en el nuevo título que se expida. El Banco expedirá el nuevo título después de transcurridos cinco días desde la publicación del aviso.

 

ARTICULO NOVENO: Se llevará un registro de todos los accionistas, con anotación del número de acciones que cada uno posea. Sólo podrán ejercer los derechos que la ley les otorga los accionistas que figuren inscritos en este registro con la antelación que, según los casos, la ley requiera.

 

ARTICULO DECIMO: La inscripción en el Registro de Accionistas de las acciones sobre las cuales se ha constituido un usufructo debe hacerse a nombre del nudo propietario y del usufructuario, expresándose la existencia, modalidad y plazo del usufructo.

 

ARTICULO DECIMO PRIMERO: Las opciones para suscribir aumentos de capital deberán ser ofrecidas preferentemente a los accionistas, a prorrata de las acciones que posean y en igual proporción serán distribuidas las acciones liberadas que se emitan.

 

ARTICULO DECIMO SEGUNDO: Las acciones suscritas que un accionista no pagare en las épocas convenidas serán vendidas por el Banco en una Bolsa de Valores o en su defecto, se reducirá el número de acciones que conste en el título al monto efectivamente pagado.

 

TITULO TERCERO:

 

Administración

 

ARTICULO DECIMO TERCERO: La administración del Banco corresponderá al Directorio, sin perjuicio de las atribuciones que correspondan a la Junta General de Accionistas en conformidad a estos estatutos, a la Ley o a su reglamento.

 

ARTICULO DECIMO CUARTO: El Directorio estará compuesto por once miembros titulares y dos suplentes, elegidos por la Junta General de Accionistas respectiva.

 

ARTICULO DECIMO QUINTO: Los directores podrán ser accionistas o extraños a la Sociedad.

 

ARTICULO DECIMO SEXTO: Los directores durarán tres años en sus funciones, pudiendo ser reelegidos indefinidamente y se renovarán en su totalidad al término de cada período. Si por cualquier causa no se celebrare en la época establecida la Junta de Accionistas llamada a hacer la elección periódica de los directores, se entenderán prorrogadas las funciones de aquellos en ejercicio hasta que se les nombre reemplazantes, debiendo en tal caso el Directorio provocar, a la brevedad posible, una Junta para hacer los nombramientos.

 

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ARTICULO DECIMO SEPTIMO: Los directores serán remunerados por sus funciones. La cuantía de sus remuneraciones será fijada anualmente por la Junta General Ordinaria de Accionistas. Lo anterior se entiende sin perjuicio de las prestaciones que, a título de sueldos, honorarios, viáticos, gastos de representación, asignaciones como delegados del Directorio u otros estipendios en dinero, especies o regalías de cualquier clase, sean señaladas a determinados directores por la Junta General de Accionistas o por el Directorio, con aprobación de la misma, por funciones o labores específicas distintas de sus obligaciones como directores y que les hayan sido encomendadas precisamente por la Junta o por el Directorio. Estas remuneraciones especiales deberán ser autorizadas o aprobadas por la Junta General de Accionistas, para cuyo efecto se dejará constancia de ellas, detallada y separadamente en la Memoria, con indicación del nombre y apellido de cada uno de los directores que las hayan percibido.

 

ARTICULO DECIMO OCTAVO: Sin perjuicio de otras inhabilidades o incompatibilidades legales, no podrán ocupar el cargo de director: a) La persona que hubiere sido condenada o estuviere procesada por delitos sancionados con pena principal o accesoria de suspensión o inhabilitación temporal o perpetua para desempeñar cargos u oficios públicos; b) El fallido no rehabilitado; c) Los senadores y diputados; d) Los directores o empleados de cualquiera otra institución financiera; e) Los empleados de la designación del Presidente de la República o los empleados o funcionarios del Fisco o de los Servicios, Instituciones Fiscales, Semifiscales, Organismos Autónomos, Empresas del Estado y, en general, de todos los Servicios Públicos creados por ley, como asimismo de las empresas, sociedades o entidades públicas o privadas en que el Estado o sus empresas, sociedades o instituciones centralizadas o descentralizadas tengan aportes de capital mayoritario o en igual proporción o, en las mismas condiciones, representación o participación. Sin embargo, la limitación establecida en la presente letra e) no alcanzará a quienes desempeñen cargos docentes; y f) Los empleados del Banco.

 

ARTICULO DECIMO NOVENO: En la elección de los directores, cada accionista dispondrá de un voto por cada acción que posea o represente y podrá acumular sus votos en favor de una sola persona o distribuirlos en la forma que estime conveniente y se proclamará elegidos a los que en una misma y única votación resulten con mayor número de votos, hasta completar el número de personas que haya que elegir. Las elecciones de directores titulares y suplentes deberán hacerse en forma separada. Para proceder a la votación, el Presidente y el Secretario, conjuntamente con las personas que previamente hayan sido designadas por la Junta para firmar el acta de la misma, deberán dejar constancia en un documento de los votos que de viva voz vayan emitiendo los accionistas presentes, según el orden de la lista de asistencia. Cualquier accionista tendrá derecho, sin embargo, a sufragar en una papeleta firmada por él, expresando si firma por sí o en representación. Con todo, a fin de facilitar la expedición o rapidez de la votación, el Presidente de la sociedad o la Superintendencia, en su caso, podrá ordenar que se proceda alternativa o indistintamente a la votación de viva voz o con papeleta. El Presidente, al practicarse el escrutinio que resulte de las anotaciones efectuadas por las personas antes indicadas, hará dar lectura en alta voz a los votos, para que todos los presentes, puedan hacer por sí mismo el cómputo de la votación y para que pueda comprobarse con dicha anotación y papeletas la verdad del resultado. El Secretario hará la suma de los votos y el Presidente proclamará elegidos a los que resulten con las primeras mayorías hasta completar el número de personas que corresponda elegir. El Secretario pondrá el documento en que consta el escrutinio, firmado por las personas encargadas de tomar nota de los votos emitidos y también las papeletas entregadas por los accionistas que no votaron de viva voz, dentro de un sobre que se cerrará y lacrará con el sello de la sociedad y quedará archivado en el Banco a lo menos por dos años.

 

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ARTICULO VIGESIMO: Toda elección de Directorio, o cambio de él, deberá reducirse a escritura pública ante Notario, ser publicada en un periódico de Santiago y comunicada a la Superintendencia de Bancos e Instituciones Financieras, enviándosele una copia autorizada de la escritura pública respectiva. Deberán también comunicarse y reducirse a escritura pública los nombramientos de Gerente General y Subgerente General.

 

ARTICULO VIGESIMO PRIMERO: Las vacantes que se produjeren en el seno del Directorio al cesar un director en el desempeño de sus funciones sea porque le afectare alguna incompatibilidad, limitación, inhabilidad legal o por quiebra, imposibilidad, ausencia injustificada, fallecimiento, renuncia o por otra causa legal, serán llenadas en la siguiente forma: a) las vacantes de directores titulares por directores suplentes; y b) en casos de producirse vacantes de directores suplentes por operar o no lo previsto en la letra a), o bien vacantes de directores titulares que no hubieren podido ser llenadas según lo previsto en dicha letra por pasar los dos directores suplentes a ser titulares, el Directorio en la primera reunión que celebre, procederá a nombrar el o los reemplazantes que correspondan. Los directores así designados durarán en sus funciones hasta la próxima Junta General Ordinaria, la cual hará el nombramiento definitivo por el tiempo que faltare para completar el período del director reemplazado.

 

ARTICULO VIGESIMO SEGUNDO: Los directores suplentes podrán reemplazar a los directores titulares en forma transitoria, en caso de ausencia o impedimento temporal de éstos, o bien en forma definitiva, en caso de vacancia. Los directores suplentes siempre podrán participar en las reuniones del Directorio con derecho a voz. Sólo tendrán derecho a voto cuando reemplacen a un titular.

 

ARTICULO VIGESIMO TERCERO: El Directorio elegirá de su seno, separadamente, un Presidente, un Primer Vicepresidente y un Segundo Vicepresidente, en la primera reunión que se celebre después de la Junta General de Accionistas que lo haya designado o en su primera reunión después de haber cesado estas personas por cualquier causa, en sus funciones. En caso de empate decidirá la suerte.

 

ARTICULO VIGESIMO CUARTO: El Directorio se reunirá ordinariamente a lo menos una vez al mes, en los días y horas que el mismo señale y además extraordinariamente cuando sea citado por el Presidente por iniciativa propia o a petición de tres o más directores, previa calificación que el Presidente haga de la necesidad de la reunión, salvo que esta sea solicitada por la mayoría absoluta de los directores en ejercicio, caso en el cual deberá necesariamente celebrarse la reunión, sin calificación previa. En las sesiones extraordinarias sólo podrán ser tratados los asuntos que específicamente se señalen en la convocatoria, salvo que, concurriendo todos los directores en ejercicio, acuerden unánimemente otra cosa. Las citaciones se harán por escrito; serán firmadas por el Presidente o el Secretario o quién haga sus veces; y deberán ser expedidas a cada uno de los directores con tres días de anticipación, a lo menos, a la fecha de la reunión.

 

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ARTICULO VIGESIMO QUINTO: El quórum para las sesiones de Directorio será de seis de sus miembros con derecho a voto. Los acuerdos se adoptarán por la mayoría absoluta de los directores asistentes con derecho a voto. En caso de empate, decidirá el voto de quien presida la reunión. Se entenderá que participan en las sesiones aquellos directores, que a pesar de no encontrarse presentes, están comunicados simultánea y permanentemente a través de medios tecnológicos que hayan sido autorizados por la Superintendencia de Bancos e Instituciones Financieras.

 

ARTICULO VIGESIMO SEXTO: Los Directores que tuvieren interés en una negociación, acto, contrato u operación, que no sea bancaria por sí o como representantes de otra persona, deberán comunicarlo a los demás directores. Los acuerdos respectivos serán aprobados por el Directorio y habrán de ajustarse a condiciones de equidad similares a las que habitualmente prevalecen en el mercado y serán dados a conocer en la próxima Junta Ordinaria de Accionistas por el que la presida.

 

ARTICULO VIGESIMO SEPTIMO: De las deliberaciones y acuerdos del Directorio se dejará constancia en un libro especial de actas que será llevado por el Secretario. Las actas deberán ser firmadas por los directores que hubieren concurrido a la sesión y por el Secretario, o quien haga sus veces. El director que estimare que un acta adolece de inexactitudes u omisiones, tiene el derecho de estampar, antes de firmarla, las salvedades correspondientes. Los acuerdos podrán ser cumplidos sin que sea necesario aprobar el acta en una reunión posterior. Si alguno de los asistentes falleciere, se negare a firmar el acta o se imposibilitare por cualquier causa para hacerlo, se dejará constancia al pié de la misma de la respectiva circunstancia de impedimento.

 

ARTICULO VIGESIMO OCTAVO: Los directores serán personalmente responsables por todos los actos que ejecuten en el desempeño de su mandato. El director que quiera salvar su responsabilidad por algún acto o acuerdo del Directorio deberá hacer constar en actas su oposición y de ello dará cuenta el Presidente en la próxima Junta General Ordinaria de Accionistas.

 

ARTICULO VIGESIMO NOVENO: El Directorio representará judicial y extrajudicialmente al Banco y, para el cumplimiento del objeto social, lo que no será necesario acreditar en forma alguna a terceros, estará investido de todas las atribuciones y facultades de administración que la ley o los estatutos no establezcan como privativas de las juntas generales de accionistas, sin que sea necesario otorgarle poder especial alguno, ni siquiera para aquellos actos o contratos respecto de los cuales las leyes lo exijan. Lo anterior no obsta a la representación judicial del Banco que compete al Gerente General. El Directorio podrá delegar parte de sus facultades en el Gerente General, en uno o más gerentes, subgerentes o abogados del Banco, en un director, o en una Comisión de Directores y para objetos especialmente determinados, en otras personas.

 

ARTICULO TRIGESIMO: El Directorio designará tres Directores de entre sus miembros, que integrarán un Comité de Directores que se regirá por lo previsto en el artículo 50 bis de la Ley sobre Sociedades Anónimas.

 

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TITULO CUARTO:

 

Del Presidente

 

ARTICULO TRIGESIMO PRIMERO:  El Presidente del Directorio lo será también de la sociedad y de la junta general de accionistas. Tendrá, además de las obligaciones y atribuciones que le señalan las disposiciones legales y reglamentarias pertinentes, estos estatutos o el Directorio, las siguientes: a) presidir las sesiones de Directorio y las juntas generales de accionistas; b) velar por el exacto cumplimiento de los estatutos, del reglamento interno, de los acuerdos del Directorio y de las juntas generales de accionistas; c) citar a sesiones de Directorio y a juntas generales de accionistas, de acuerdo a lo prescrito en estos estatutos; d) firmar las memorias anuales y las resoluciones y comunicaciones que emanen del Directorio y de las juntas generales de accionistas. En ausencia o imposibilidad temporal del Presidente hará sus veces, para cualquier efecto legal, el Primer Vicepresidente, y, a falta de éste el Segundo Vicepresidente, o por último, la persona que de entre sus miembros designe el Directorio, o el accionista que designe la junta general, en su caso. El reemplazo es un trámite de orden interno de la sociedad que no requerirá de ninguna formalidad y no será necesario acreditar ante terceros su procedencia para la validez de lo actuado por el reemplazante, bastando para su eficacia el solo hecho de producirse.

 

TITULO QUINTO:

 

Del Gerente General

 

ARTICULO TRIGESIMO SEGUNDO: El Directorio deberá designar un Gerente General, que tendrá bajo su responsabilidad la dirección inmediata de los negocios del Banco y la representación general del mismo en todas sus oficinas. El Gerente General tendrá la representación judicial del Banco, estando legalmente investido de las facultades establecidas en ambos incisos del artículo 7º del Código de Procedimiento Civil. Su cargo será incompatible con el de director del Banco, lo cual no obsta para que, en forma transitoria y por no más de noventa días, un director del Banco pueda desempeñar el cargo del Gerente General. Sólo tendrá derecho a voz en las reuniones del Directorio, pero responderá con los miembros de él de todos los acuerdos ilegales o perjudiciales para los intereses sociales cuando no dejare constancia en acta de su opinión contraria. Tendrá, además de las obligaciones y atribuciones que le señalen las disposiciones legales y reglamentarias pertinentes, estos estatutos y el Reglamento Interno, las facultades que le confiera o delegue el Directorio. Será además secretario del Directorio y de la Junta General de Accionistas, a menos que se designe especialmente a otra persona al efecto. En caso de ausencia o impedimento temporal el Gerente General será reemplazado por el Gerente, y si hubiere dos o más, por aquel que designe el Directorio.

 

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TITULO SEXTO:

 

De los Gerentes

 

ARTICULO TRIGESIMO TERCERO:  El Directorio designará uno o más gerentes, que tendrán bajo su responsabilidad las operaciones y negocios del Banco en las oficinas, sucursales, departamentos o servicios colocados bajo su administración. Tendrán, además de las obligaciones y atribuciones que les señalen las disposiciones legales y reglamentarias pertinentes, los estatutos y el Reglamento Interno, las facultades que les confiera o delegue el Directorio. Si hubiere dos o más gerentes corresponderá a aquél que el Directorio designe, reemplazar, en caso de ausencia o impedimento, al Gerente General.

 

TITULO SEPTIMO:

 

Responsabilidad de Administración

 

ARTICULO TRIGESIMO CUARTO: Los directores, gerentes y demás empleados del Banco serán personalmente responsables por las infracciones de estos estatutos, del Reglamento Interno, de la Ley General de Bancos o de cualquiera otra disposición legal o reglamentaria, que cometan en el desempeño de sus cargos. Responderán, asimismo, por iguales infracciones cometidas y toleradas con su conocimiento.

 

TITULO OCTAVO:

 

De las Juntas Generales de Accionistas

 

ARTICULO TRIGESIMO QUINTO: Los accionistas se reunirán en Juntas Generales Ordinarias o Extraordinarias, que se celebrarán en Santiago. Los acuerdos que las juntas generales de accionistas, convocadas y constituidas válidamente, adopten con arreglo a los estatutos, obligarán a todos los accionistas.

 

ARTICULO TRIGESIMO SEXTO: Las Juntas Generales Ordinarias de Accionistas se celebrarán anualmente, en las fechas que el Directorio determine, dentro del primer cuatrimestre siguiente a la fecha del balance anual. Habrá Junta General Extraordinaria de Accionistas cada vez que lo exijan las necesidades de la Sociedad. Serán citadas por el Directorio o el Presidente, a iniciativa propia o a petición de accionistas que representen, a lo menos, el diez por ciento de las acciones emitidas que legalmente tengan derecho a voto. Si en este caso, el Directorio y el Presidente rehusaren efectuar la convocatoria, ella podrá ser solicitada al Superintendente de Bancos e Instituciones Financieras.

 

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ARTICULO TRIGESIMO SEPTIMO: La citación a Junta se hará por medio de un aviso destacado que se publicará por tres veces en días distintos en el periódico de Santiago que haya determinado la junta ordinaria de accionistas o, a falta de acuerdo o en caso de suspensión o desaparición de la circulación del periódico designado, en el Diario Oficial, en el tiempo, forma y condiciones que señale el Reglamento de la Ley sobre Sociedades Anónimas. En los avisos de citación a juntas extraordinarias se señalarán las materias que se someterán a su conocimiento. La convocatoria a Junta se anunciará, además, por medio de cartas enviadas a los accionistas con una anticipación mínima de quince días a la fecha de celebración de la Junta, las que deberán contener una referencia a las materias a ser tratadas en ella. El no envío de estas cartas no invalidará la convocatoria, sin perjuicio de las responsabilidades legales. En una fecha no posterior a la del primer aviso de una convocatoria para Junta General Ordinaria, deberá enviarse a cada accionista una copia de la Memoria y del Balance del Banco, incluyendo el dictamen de los auditores y sus notas respectivas. No obstante lo anterior y previa autorización de la Superintendencia de Bancos e Instituciones Financieras, se podrá enviar dichos documentos sólo a aquellos accionistas que tengan un número de acciones superior a un mínimo determinado por el Directorio y aprobado por la Superintendencia. Durante los quince días anteriores a la Junta Ordinaria, la Memoria y el Balance que debe presentar el Directorio y el dictamen de los auditores estarán a disposición de los accionistas. Para este objeto el Banco tendrá, en su oficina principal, copias impresas o escritas a máquina de estos documentos. La Memoria que presente el Directorio a la Junta General Ordinaria de accionistas deberá contener una información explicativa y razonada sobre las operaciones realizadas durante el ejercicio. En las cuentas de resultados del Balance se colocarán en rubros separados todas las sumas percibidas durante el ejercicio por el Presidente y los Directores, a que se refiere el artículo decimoséptimo de estos estatutos.

 

ARTICULO TRIGESIMO OCTAVO: Las Juntas Generales de Accionistas se constituirán, en primera citación, con la concurrencia de tantos accionistas cuantos representen por sí o por poder, al menos, la mayoría absoluta de las acciones emitidas que tengan derecho a voto. Si no se reuniere el quórum antes indicado, se hará una nueva convocatoria en la prensa, en la forma prevenida en el artículo trigésimo séptimo de estos estatutos, indicándose que se trata de segunda citación y citándose la nueva Junta para celebrarse dentro de los cuarenta y cinco días siguientes a la fecha fijada para la Junta no efectuada por falta de quórum. En segunda citación, la Junta quedará legalmente constituida con el número de acciones emitidas con derecho a voto que se encuentren presentes o representadas.

 

ARTICULO TRIGESIMO NOVENO: Los acuerdos de las Juntas de Accionistas, salvo norma especial distinta, se adoptarán por la mayoría absoluta de las acciones presentes o representadas que tengan derecho a voto. Requerirán del voto conforme de las dos terceras partes de las acciones emitidas que tengan derecho a voto, los acuerdos de Juntas Extraordinarias de Accionistas relativos a las siguientes materias: a) la transformación de la Sociedad, la división de la misma y su fusión con otra sociedad; b) la disolución de la Sociedad; c) el cambio de domicilio social; d) la disminución del capital social, previa autorización del Superintendente de Bancos e Instituciones Financieras; e) la modificación de las facultades reservadas a la Junta de Accionistas o de las limitaciones a las atribuciones del Directorio; f) la enajenación de un 50 % o más de su activo, sea que incluya o no su pasivo, como asimismo, la formulación o modificación de cualquier plan de negocios que contemple la enajenación de activos por un monto que supere el porcentaje antedicho; y g) la forma establecida en los estatutos sociales para distribuir los beneficios sociales.

 

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ARTICULO CUADRAGESIMO:  Corresponde a las Juntas Generales Ordinarias de Accionistas: a) deliberar y resolver acerca de la Memoria y Balance anual que debe presentar el Directorio; b) nombrar anualmente una firma de auditores externos de acuerdo con las normas legales, con el objeto de informar el balance general y cumplir lo dispuesto por la ley; c) efectuar la elección de los miembros del Directorio cuando corresponda conforme a estos estatutos; d) acordar la distribución de las utilidades o beneficios líquidos de cada ejercicio anual y, a propuesta del Directorio, acordar al término de cada ejercicio el reparto de un dividendo a los accionistas, según lo establecido en el artículo cuadragésimo sexto de estos estatutos; y e) en general, deliberar y resolver sobre cualquiera otra materia de interés social que no sea propia de Junta Extraordinaria. La revocación de la totalidad de los miembros del Directorio elegidos por los accionistas y la designación de sus reemplazantes podrá ser acordada en Junta General Ordinaria o Extraordinaria de Accionistas.

 

ARTICULO CUADRAGESIMO PRIMERO: Corresponde a las Juntas Generales Extraordinarias de Accionistas: a) acordar las reformas de los estatutos sociales; b) acordar la emisión de bonos o debentures convertibles en acciones; c) adoptar los demás acuerdos de Juntas Extraordinarias previstos en el artículo trigésimo noveno de estos estatutos; y d) acordar las demás materias que por ley o por estos estatutos correspondan a Juntas de Accionistas. Las materias referidas en las letras a) y b) precedentes, la disolución, transformación, fusión o división de la Sociedad y la enajenación de su activo y pasivo o del total de su activo, sólo podrán acordarse en Junta Extraordinaria celebrada ante Notario.

 

ARTICULO CUADRAGESIMO SEGUNDO: En las Juntas Generales Extraordinarias de Accionistas sólo podrán tomarse acuerdos relacionados con las materias señaladas en los avisos de citación. Podrá, no obstante, proponerse cualquier idea o indicación para que se considere en la primera junta ordinaria o en otra extraordinaria, si así se dispusiere.

 

ARTICULO CUADRAGESIMO TERCERO: Los accionistas podrán hacerse representar en las Juntas por otra persona, sea o no accionista en los términos señalados en la normativa sobre sociedades anónimas.

 

ARTICULO CUADRAGESIMO CUARTO: De las deliberaciones y acuerdos de las Juntas Generales de Accionistas se dejará constancia en un libro especial de actas, que será llevado por el Secretario. Las actas serán firmadas por el Presidente o por el que haga sus veces, por el Secretario y por tres accionistas elegidos por la Junta, o por todos los asistentes si fueran menos de tres. En caso de fallecimiento, negativa o imposibilidad para firmar el acta por alguno de los que deban suscribirla, se dejará constancia al pié de la misma de la respectiva circunstancia de impedimento. En las actas se hará un extracto de lo ocurrido en la reunión y se dejará testimonio necesariamente de los siguientes datos: Nombre de los accionistas presentes y número de las acciones que cada uno posea o represente; relación sucinta de las observaciones producidas; relación de las proposiciones sometidas a discusión y del resultado de la votación, y la lista de los accionistas que hayan votado, en pro o en contra, si alguien hubiere pedido votación nominal. Sólo por consentimiento unánime de los concurrentes, podrá suprimirse en el acta el testimonio de algún hecho ocurrido en la reunión y que se relacione con los intereses sociales.

 

Los concurrentes a las Juntas Generales de Accionistas firmarán una hoja de asistencia en que se indicará el número de acciones que el firmante posee, el número de las que represente y el nombre del representado.

 

11
 

 

TITULO NOVENO:

 

Memoria, Balance y Distribución de Utilidades

 

ARTICULO CUADRAGESIMO QUINTO: Al treinta y uno de diciembre de cada año, se practicará un Balance General que se presentará a la consideración de la Junta General Ordinaria de Accionistas, conjuntamente con la Memoria. El Balance y Estados de Resultados se publicarán en un diario de Santiago con la anticipación legal a la celebración de la Junta Ordinaria.

 

ARTICULO CUADRAGESIMO SEXTO: Las utilidades o beneficios líquidos que arroje el Balance se aplicarán preferentemente a absorber pérdidas de ejercicios anteriores. El saldo que se produzca se destinará, según sea resuelto por la Junta General de Accionistas a propuesta del Directorio: a) al aumento del capital efectivo, a formar un fondo para futuras capitalizaciones o dividendos u otros fondos especiales de reserva. Estas destinaciones se harán por los montos que la Junta estime conveniente, tomando en consideración los límites y obligaciones establecidas por la ley; y b) a repartir dividendos a los accionistas, a prorrata de sus acciones. La obligación de repartir dividendos dispuesta por la ley podrá dejar de aplicarse en un ejercicio determinado sólo por acuerdo adoptado en Junta General de Accionistas con aprobación de las dos terceras partes de las acciones emitidas que legalmente tengan derecho a voto.

 

TITULO DECIMO:

 

Disolución y Liquidación

 

ARTICULO CUADRAGESIMO SEPTIMO: El Banco podrá disolverse y liquidarse siempre que así lo acordare en Junta General Extraordinaria de Accionistas, con el voto favorable de a lo menos, las dos terceras partes de las acciones emitidas con derecho a voto y lo apruebe el Superintendente de Bancos e Instituciones Financieras.

 

ARTICULO CUADRAGESIMO OCTAVO: Acordada la disolución voluntaria a que se refiere el artículo anterior, la Junta que la acuerde nombrará una comisión de tres accionistas para que procedan a su liquidación. La comisión liquidadora así formada procederá con las facultades y obligaciones que los Estatutos confieren al Directorio; mantendrá a los accionistas informados del desarrollo de la liquidación, citará a Juntas Generales Ordinarias en las fechas señaladas para éstas, pudiendo citar también a Juntas Generales Extraordinarias. En todo lo demás se sujetará a las disposiciones del Código de Comercio, preceptos de la Ley de Sociedades Anónimas que le fueren aplicables y reglamento de sociedades anónimas que rija.

 

ARTICULO CUADRAGESIMO NOVENO: A la Comisión Liquidadora, indicada en el artículo precedente, le será fijada su remuneración por la misma Junta que la nombre.

 

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TITULO DECIMO PRIMERO:

 

Arbitraje

 

ARTICULO QUINCUAGESIMO: Cualquiera dificultad que se suscite entre la Sociedad y alguno de los accionistas o directores, o entre dichas personas, con motivo de la aplicación de estos estatutos, o en la apreciación de la existencia, inexistencia, validez, nulidad, interpretación, cumplimiento o incumplimiento, disolución, liquidación o por cualquier otra causa será sometida a la resolución de dos árbitros arbitradores, que fallarán sin ulterior recurso, y que serán nombrados uno por cada parte.

 

Si estos no se pusieran de acuerdo, las partes nombrarán un tercer arbitrador que dirima la discordia. Si no hubiere acuerdo para nombrar dicho tercero, harán la designación los dos árbitros nombrados. Si alguna de las partes se negare a concurrir al nombramiento de arbitradores o si estando estos nombrados no hubiere acuerdo en el fallo y ni las partes ni los arbitradores designaren el tercero que dirima la discordia, se hará la designación del respectivo arbitrador en su caso, o del tercero en discordia, por la Justicia Ordinaria, debiendo recaer necesariamente el nombramiento en persona que haya desempeñado o desempeñe el cargo de abogado integrante de la Excelentísima Corte Suprema.

 

ARTICULO PRIMERO TRANSITORIO: En Junta Extraordinaria de Accionistas del Banco Santiago, celebrada con fecha 18 de Julio de 2002, se acordó y aprobó la fusión por incorporación del Banco Santander-Chile, como sociedad absorbida, al Banco Santiago como sociedad absorbente. Dicha Junta acordó materializar la fusión con efecto y vigencia al primero de enero de 2002, debiendo entenderse que el Banco Santiago, hoy Banco Santander-Chile en virtud de la modificación del nombre, es el sucesor y continuador legal del Banco Santander-Chile para todos los efectos. Con motivo de la fusión se incorporan al Banco Santiago, hoy Banco Santander-Chile, la totalidad de los accionistas y patrimonio del Banco Santander-Chile que se disuelve por la fusión. Por consiguiente, en virtud de dicha fusión por incorporación, y una vez materializada ésta, el Banco Santander-Chile que es absorbido por la fusión queda disuelto.

 

ARTICULO SEGUNDO TRANSITORIO: El capital del Banco es la suma de $675.907.917.086 dividido en 188.446.126.794 acciones nominativas, sin valor nominal y de una misma y única serie, que se entera y paga de la siguiente forma:

 

a) Con la suma de $ 402.856.885.138 dividido en 98.934.216.567 acciones nominativas, sin valor nominal y de una misma y única serie, que corresponde al capital suscrito y pagado del Banco Santiago, hoy Banco Santander-Chile, al 31 de diciembre de 2001, incluida la revalorización del capital propio a esa fecha; y

 

b) Con la suma de $ 273.051.031.948 que se enterará y pagará mediante la emisión de 89.511.910.227 acciones nominativas, sin valor nominal y de una misma serie, que serán destinadas a pagar a los accionistas del Banco Santander-Chile el aporte del patrimonio de esta institución al Banco Santiago, hoy Banco Santander-Chile, con motivo de la fusión de ambas instituciones bancarias. Una vez aprobada la fusión por la Superintendencia de Bancos e Instituciones Financieras, efectuada su legalización y cumplido los demás actos y contratos que determine ese Organismo el Banco Santiago, hoy Banco Santander-Chile adquirirá todo el activo, pasivo, capital y cuentas de reservas del Banco Santander-Chile que se disuelve en virtud de la fusión.

 

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La fusión se efectúa tomando como base los antecedentes que fueron aprobados por la Junta Extraordinaria de Accionistas del Banco que acordó la fusión antes citada, antecedentes estos que son los siguientes: los informes periciales sobre los activos netos de ambas instituciones bancarias, expedidos por los peritos señores Alfredo Rossi Fernández y Juan Roncagliolo Grunert, de fechas 31 de Mayo de 2002, respecto de cada uno de los bancos; informe emitido por JP Morgan Securities Inc. con fecha 23 Mayo de 2002, acerca del valor del Banco Santiago y la relación de canje de sus acciones respecto de las del Banco Santander-Chile y los balances y estados financieros auditados de ambos bancos al día 31 de diciembre de 2001, con sus respectivos informes de los auditores externos de ambas empresas bancarias. De dichos informes periciales y balances se deduce que el patrimonio del Banco Santiago al 31 de diciembre de 2001, era de $538.988.981.542. Por su parte, el patrimonio del Banco Santander-Chile era de $453.869.087.253. Para los efectos de calcular el canje de las acciones del Banco Santander-Chile, por las que deberá emitir el Banco Santiago, hoy Banco Santander-Chile, se asigna dentro del patrimonio con que queda la sociedad fusionada un 52,5% del total de las acciones para los actuales accionistas del Banco Santiago y un 47,5% para los actuales accionistas del Banco Santander-Chile, con lo cual, la proporción de canje en la fusión es de 3,55366329 acciones del Banco Santiago fusionado, hoy Banco Santander-Chile, por cada una acción del Banco Santander-Chile que se disuelve en virtud de la fusión. En consecuencia, el Banco Santiago fusionado, hoy Banco Santander-Chile deberá emitir 89.511.910.227 acciones para realizar, materializar y perfeccionar la fusión y canje.

 

Por otra parte, una vez materializada la fusión el Banco Santiago fusionado, hoy Banco Santander-Chile contabilizará para efectos financieros, todos los activos y pasivos recibidos de la sociedad absorbida, al valor libro que éstos tengan al 31 de diciembre de 2001, sin perjuicio de mantener en sus registros contables, en forma separada, el valor tributario que tenían los bienes en el Banco Santander-Chile que se disuelve en virtud de la fusión.

 

Tendrán derecho a estas acciones los accionistas del Banco Santander-Chile que se disuelve en virtud de la fusión que lo sean a la fecha en que el Directorio del banco fusionado acuerde efectuar el canje. Las acciones del Banco Santiago fusionado, hoy Banco Santander-Chile que resulten sobrantes con motivo de las fracciones producto del cálculo de la proporcionalidad antes dicha, serán colocadas libremente por el Directorio del Banco fusionado en una Bolsa de Valores del país, y lo que se obtenga de su enajenación será distribuido, en dinero efectivo, entre los accionistas con derecho a las acciones que generan el remanente, en la proporción que corresponda. La fusión a que se refiere el artículo primero transitorio surtirá plenos efectos, una vez perfeccionada legalmente, a contar desde el primero de enero de 2002

 

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CONSTITUCION DE LA SOCIEDAD Y MODIFICACIONES DE ESTATUTOS

 

El Banco Santiago fue constituido por escritura pública de 7 de Septiembre de 1977, otorgada en la Notaría de Santiago a cargo de don Alfredo Astaburuaga Gálvez y su funcionamiento fue autorizado por Resolución Nro. 118 del 27 de Octubre de 1977, de la Superintendencia de Bancos e Instituciones Financieras.

 

Los Estatutos fueron aprobados por Resolución Nro. 103 del 22 de Septiembre de 1977, de la Superintendencia de Bancos e Instituciones Financieras.

 

El extracto de los Estatutos y la resolución que los aprobó fueron publicados en el Diario Oficial del 28 de Septiembre de 1977 y se inscribieron a fojas 8825 Nro. 5017, en el Registro de Comercio de 1977 del Conservador de Bienes Raíces de Santiago.

 

Los Estatutos han sido reformados en las siguientes oportunidades, según consta de los antecedentes que a continuación se indican, habiendo sido todas las escrituras públicas otorgadas en notarías de Santiago y los documentos inscritos en el Registro de Comercio del Conservador de Bienes Raíces de Santiago.

 

1.-Escritura de 20 de Marzo de 1978, de la Notaría de don Alfredo Astaburuaga Gálvez. Las reformas se aprobaron por Resolución Nro. 47 de 11 de Abril de 1978, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 12 de Abril de 1978 y se inscribieron en el Registro de Comercio de 1978 a fojas 3598 Nro. 1856.

 

2.-Escritura de 30 de Agosto de 1978, de la Notaría de don Alfredo Astaburuaga Gálvez. Las reformas se aprobaron por Resolución Nro. 151 de 26 de Septiembre de 1978, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 28 de Septiembre de 1978 y se inscribieron en el Registro de Comercio de 1978 a fojas 9959 Nro. 5358.

 

3.-Escritura de 19 de Enero de 1979, de la Notaría de don Alfredo Astaburuaga Gálvez. Las reformas se aprobaron por Resolución Nro. 17 de 26 de Enero de 1979, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 30 de Enero de 1979 y se inscribieron en el Registro de Comercio de 1979 a fojas 1320 Nro. 649.

 

4.-Escritura de 18 de Abril de 1979, de la Notaría de don Alfredo Astaburuaga Gálvez. Las reformas se aprobaron por Resolución Nro. 73 de 9 de Mayo de 1979, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 15 de Mayo de 1979 y se inscribieron en el Registro de Comercio de 1979 a fojas 5170 Nro. 3448.

 

5.-Escritura de 22 de Febrero de 1980, de la Notaría de don Alfredo Astaburuaga Gálvez. Las reformas se aprobaron por Resolución Nro. 34 de 7 de Marzo de 1980, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 12 de Marzo de 1980 y se inscribieron en el Registro de Comercio de 1980 a fojas 3689 Nro. 1821.

 

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6.-Escritura de 17 de Diciembre de 1980, de la Notaría de don Alfredo Astaburuaga Gálvez. Las reformas se aprobaron por Resolución Nro. 3 de 2 de Enero de 1981, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 10 de Enero de 1981 y se inscribieron en el Registro de Comercio de 1981 a fojas 204 Nro. 122.

 

7.-Escritura de 31 de Marzo de 1982, de la Notaría de don Eduardo Avello Arellano. Las reformas se aprobaron por Resolución Nro. 61 de 28 de Abril de 1982, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 5 de Mayo de 1982 y se inscribieron en el Registro de Comercio de 1982 a fojas 7099 Nro. 3872.

 

8.-Escritura de 19 de Mayo de 1982, de la Notaría de don Eduardo Avello Arellano. Las reformas se aprobaron por Resolución Nro. 82 de 28 de Mayo de 1982, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 29 de Mayo de 1982 y se inscribieron en el Registro de Comercio de 1982 a fojas 8995 Nro. 5023.

 

9.-Escritura de 23 de Abril de 1985, de la Notaría de don Juan Ricardo San Martín Urrejola. Las reformas se aprobaron por Resolución Nro. 48 de 16 de Mayo de 1985, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 23 de Mayo de 1985 y se inscribieron en el Registro de 1985 a fojas 7255 Nro. 3698.

 

10.-Escritura de 14 de Abril de 1987, de la Notaría de don Juan Ricardo San Martín Urrejola. Las reformas se aprobaron por Resolución Nro. 76 de 23 de Abril de 1987, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 29 de Abril de 1987 y se inscribieron en el Registro de Comercio de 1987 a fojas 7888 Nro. 3855.

 

11.-Escritura de 15 de Abril de 1988, de la Notaría de don Juan Ricardo San Martín Urrejola. Las reformas se aprobaron por Resolución Nro. 96 de 19 de Mayo de 1988, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 25 de Mayo de 1988 y se inscribieron en el Registro de Comercio de 1988 a fojas 11409 Nro. 6117.

 

12.-Escritura de 12 de Julio de 1996, de la Notaría de don Juan Ricardo San Martín Urrejola. Las reformas se aprobaron por Resolución Nro. 114 de 26 de Julio de 1996, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario oficial de 1° de Agosto de 1996 y se inscribieron en el Registro de Comercio de 1996 a fojas 19740 Nro. 15339.

 

13.-Escritura de 20 de Diciembre de 1996, de la Notaria de don Juan Ricardo San Martín Urrejola. Las reformas se aprobaron por Resolución Nro. 6 de 9 de Enero de 1997, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 11 de Enero de 1997 y se inscribieron en el Registro de Comercio de 1997 a fojas 623 Nro. 517.

 

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14.-Escritura de 18 de Marzo de 1997, de la Notaría de don Andrés Rubio Flores. Las reformas se aprobaron por Resolución Nro. 37 de 20 de Marzo de 1997, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 24 de Marzo de 1997 y se inscribieron en el Registro de Comercio de 1997 a fojas 7038 Nro. 5542.

 

15.-Escritura de 26 de Mayo de 1997, de la Notaría de don Andrés Rubio Flores. Las reformas se aprobaron por Resolución Nro. 61 de 11 de Junio de 1997, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 14 de Junio de 1997 y se inscribieron en el Registro de Comercio de 1997 a fojas 14005 Nro. 11221.

 

16.-Escritura de 16 de Abril de 1998, de la Notaría de don Andrés Rubio Flores. Las reformas se aprobaron por Resolución Nro. 55 de 19 de Mayo de 1998, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 25 de Mayo de 1998 y se inscribieron en el Registro de Comercio de 1998 a fojas 11378 Nro. 9255.

 

17.-Escritura de 22 de Julio de 2002, de la Notaría de don Andrés Rubio Flores. Las reformas se aprobaron por Resolución Nro. 79 de 26 de Julio de 2002, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 1° de Agosto de 2002 y se inscribieron en el Registro de Comercio de 2002 a fojas 19993 Nro. 16347.

 

18.-Escritura de 03 de Mayo de 2004, de la Notaría de doña Nancy de la Fuente Hernández. Las reformas se aprobaron por Resolución Nro. 63 de 13 de Mayo de 2004, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 1° de Junio de 2004 y se inscribieron en el Registro de Comercio de 2004 a fojas 15762 Nro. 11864.

 

19.-Escritura de 24 de Mayo de 2007, de la Notaría de doña Nancy de la Fuente Hernández. Las reformas se aprobaron por Resolución Nro. 61 de 6 de Junio de 2007, de la Superintendencia de Bancos e Instituciones Financieras. Un extracto de ellas y de la resolución se publicaron en el Diario Oficial de 6 de Junio de 2007 y se inscribieron en el Registro de Comercio de 2007 a fojas 17653 Nro. 24064.

 

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Exhibit 1B.2

  

(FREE TRANSLATION FROM THE SPANISH)

 

* * * *

 

BANCO SANTANDER CHILE

  

BY - LAWS

 

(As amended and restated by the Extraordinary General Shareholders’ Meeting held

on April 24, 2007, and approved by the Superintendency of Banks and Financial

Institutions of Chile on May 24, 2007)

 

TITLE I

 

NAME, CORPORATE DOMICILE, DURATION AND PURPOSES

 

ARTICLE 1. A stock corporation whose corporate name shall be “BANCO SANTANDER-CHILE”, which can also operate under the corporate names “BANCO SANTANDER SANTIAGO”, “SANTANDER SANTIAGO”, “BANCO SANTANDER” OR “SANTANDER” as it corporate name, governed by these By - laws, the General Banking Act and all other statutes and regulations currently in force or that may be issued hereafter regarding the subject matter, is hereby organized.

 

ARTICLE 2. The Company shall have its corporate domicile in the city of Santiago without prejudice to the agencies or branches the Board of Directors may open, maintain or close in any other places within the country or abroad, all is accordance with the law and subject to the relevant approvals as may be required.

 

ARTICLE 3. The term of the Company shall be indefinite.

 

ARTICLE 4. The Bank’s purposes are to execute and enter into those acts and contracts, businesses and transactions permitted to commercial banking institution in accordance with all the applicable laws and particularly the General Banking Act, provided that it may expand or restrict its activities in compliance with any present legal provisions or that may be issued hereafter, without amending these By - laws.

 

TITLE II

 

CAPITAL STOCK AND SHARES

 

ARTICLE 5. The capital stock of the Bank is the amount of Ch$675.907.917.086, divided into 188,446,126,794 shares with no par value.

 

ARTICLE 6. The shares shall be in the registered form and shall represented by share certificates whose form, issuance, delivery, cancellation, replacement, exchange, transfer and transmission shall be subject to the applicable provisions that, with regard to these matters, are contained in the Regulations to the Companies Act.

 

ARTICLE 7. The Bank does neither recognize nor admits fractions of shares. In the event that one or more shares become joint property or the co. - property of several persons, the joint proprietors or co - owners shall be required to appoint a common representative to act on their behalf before the Company.

 

ARTICLE 8. Upon surrender of evidence of the loss, theft or destruction of a share certificate, or other similar occurrence, the person under whose name such shares are registered may request that issuance of a new certificate, provided that a notice informing the public that the relevant certificate is being canceled must have been previously published for there days in a newspaper

 

 
 

 

designated by the Company. Such circumstance shall be recorded in the Stockholders Registry and in the newly issued certificate. The Company shall issue the new certificate only after a term of ten days after the publication of the notice has expired.

 

ARTICLE 9. A Stockholders Registry shall be maintained which shall include the names of the shareholders and a recording of the number of shares held by each one of them The rights recognized by laws to the shareholders may only be exercised by those shareholders whose names appear registered prior to the dates that, in each case, may be established by the law.

 

ARTICLE 10. The registration in the Stockholders Registry of any shares in respect of which a usufruct has been established, shall be name under the name of both the title owner and the usufructuary, with indication of the existence, characteristics and period of the usufruct.

 

ARTICLE 11. The shareholders shall have preemptive rights in respect of any options to subscribe for any may capital increases, in proportion to the number of shares held by each of them. Any issuance of paid - in shares that are distributed among the shareholders to represent a capital increase shall be effected in the same proportion.

 

ARTICLE 12. The shares subscriber by a shareholder buy not timely paid by him within the terms agreed for, shall be sold by the Bank through a stock exchange or, in its stead, in the manner established by the Superintendency of Banks and Financial Institutions.

 

TITLE III

 

MANAGEMENT

 

ARTICLE 13. The management of the Bank, other than the authority reserved pursuant to the applicable laws and regulations and these By - laws to the General Shareholders Meeting, shall be entrusted to the Board of Directors.

 

TITLE IV

 

THE BOARD OF DIRECTORS

 

ARTICLE 14. The board of Directors is constituted by 11 regular members and 2 alternate members, appointed by the relevant General Shareholders Meeting.

 

ARTICLE 15. The directors may be either shareholders or non-shareholders of the Company.

 

ARTICLE 16. The directors shall remain in office for three years; may be reelected indefinitely and shall be renewed in its entirety at the end of each period. If for any reason, at the time scheduled for the General Shareholders Meeting where the newly appointments of directors are to be made were not held, the duties of those serving as such shall be extended until their replacements are designated in which case the Board of Director shall convene, at the shortest time possible, a Meeting in order to effect the appointments.

 

ARTICLE 17. The directors shall be entitled to compensation for the performance of their duties. The amount of their compensations shall be determined annually by the General Shareholders Meeting. The aforesaid is to be understood without prejudice to the payments that, in the form of wages, fees, travel accounts, expense accounts, dues as representatives of the Board of Directors or any other cash payments, payments in kind or royalties of any sort whatsoever, might have been assigned to certain directory by the General Shareholders Meetings of the Board of Directors, with the approval of the General Shareholders Meeting, for the performance or specific duties or tasks other than their functions as directors imposed upon them specifically by the General Shareholders Meeting of the Board of Directors. These special compensations shall be authorized or approved by the General Shareholders Meeting, and for that purpose, a detailed and separate entry shall be made in the Annual Report, which shall expressly indicate the complete name of each one of the directors receiving such compensations.

 

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ARTICLE 18. Without prejudice to any other incapacity or incompatibility established by law, the following may not be elected to become a director: (a) Those persons that have been condemned or are being tried for crimes which are punished with penalties, either as main a accessory, of temporary or perpetual suspension or incapacity to hold public office; (b) Those that have been declared bankrupt and have not been rehabilitated; (c) The members of both the House of Representatives and the Senate; (d) The directors or employees of any other financial institution; (e) The employees that are appointed by the President of the Republic or the employees or officers of the State, Public Services, Public Institutions, Semi - Public Institutions, Autonomous Entities, State Controlled Companies and, generally, all Public Services created by a law, as well as of enterprise, corporations or public or privates entities in which the State or this enterprises, corporations or centralized or decentralized institutions may have majority or made even capital contributions or, under the same conditions, be represented or participate. However, the restriction established under this subparagraph; (e) shall not apply to those who hold positions in teaching activities; and (f) The Bank’s employees, which shall no prevent a director from performing, under a transitory basis and for a term not to exceed ninety days, the position of Manager.

 

ARTICLE 19. For purposes of the appointment of directors, each shareholders shall have the right to one vote for purposes of appointing a single person, or distribute such votes in such other form as he may deem convenient, and the persons obtaining the largest number of votes in the same and single process shall be awarded the appointments, until all the appointments to be made have been effected. The election of the regular and alternate board members shall be carried out separately. For purposes of the casting, of the vote, the Chairman and the Secretary, together with any other persons that may have been previously designated by the Meeting to sing the minutes thereof, shall issue a certificate giving evidence of the votes that in loud voice are being issued by the shareholders attending, following the order of the list of attendance being taken.

 

Each shareholders shall be entitled, however, to cast his vote by means of a ballot signed by him, stating whether he sings for his own account or as a representative. Notwithstanding, in order to expedite the casting process, the Chairman of the company or the Superintendency, as the case may be, shall be entitled to order that the vote be taken alternatively or indistinctly in a loud voice or by means of ballots. At the time of polling, the Chairmen shall instruct that the votes are read out loud, in order for those attending to count for themselves the number of votes issued and to verify with the said annotation and the ballots the actual outcome of the selection.

 

The Secretary shall make the addition of the votes and the Chairman shall proclaim elected those who have obtained the largest majorities, until all the appointments have been made. The Secretary shall place the documents evidencing the outcome of the scrutiny, duly signed by the persons charged with the duty of verifying the number of votes issued, together with the ballots delivered by the shareholders who did not vote in a loud voice, in an envelope which shall be closed and sealed with the corporate seal and shall remain deposited with the Bank for a least two years.

 

ARTICLE 20. Every appointment of directors, or any changes in the appointment of directors, shall be transcribed into a public deed before a notary public, published in a newspaper of Santiago and notified to the Superintendency of Banks and Financial Institutions, by means of the filing of a copy of the respective public deed. Likewise, the appointments of General Manager, Manager and Deputy Managers shall be communicated and transcribed into a public deed.

 

ARTICLE 21. The vacancies caused in case that a director ceases in the performance of this duties, whether by reason of incompatibility, limitation, legal incapacity or bankruptcy, impossibility, unauthorized, death, resignation or any other legal cause, shall be filled as follows: (a) The vacancies of regular members by the alternate members; and (b) The vacancies of an alternate position, caused by the application of letter (a) above, or in the case that a regular position could not be filled as provided for such letter (a) when both alternate members became regular, shall be filled by the Board of Directors on its first meeting after the vacancy, the board members appointed in that shall be in such position until the next General Shareholders Meeting which shall

 

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make the definitive appointment, such replacing director will remain on its position until the expiration of the term of the director that caused the vacancy.

 

ARTICLE 22. The alternate board member may replace temporarily the regular board members in case of their absence or temporal impossibility to attend, or in a definitive manner in case of vacancy. The alternate board members shall be always entitled to attend to the board meetings and to speak in them. They will be entitled to vote in such meetings only when a regular members does not attend thereto and such alternate member act as replacement.

 

ARTICLE 23. During the first meeting following its appointment by the relevant General Shareholders Meeting, the Board of Directors shall elect in a separate vote from among its members, a Chairman, a 1st Vice Chairman and a 2nd Vice Chairman, after ceasing such persons, for any reason, in their offices. In the event of a tie, the appointment shall be decided by lottery.

 

ARTICLE 24. The Board of Directors shall meet in ordinary sessions at least once a month, held on the pre-set dates and time as determined by the same Board. Extraordinary meetings shall be held whenever called by the Chairman, whether at his own will or upon the request of three or more directors, subject in such case to the prior qualification of the Chairman to the effect that holding the meeting is justified, except if the request is made by the absolute majority of the directors in office, in which case the meeting shall be held without such prior qualification. The extraordinary meetings may only address those matters specifically included in the relevant agenda, except that, if the meeting is attended by all the directors in office, they may agree otherwise with the unanimous vote of all of them. Extraordinary meetings shall be called by means of a written instrument; signed by the Chairman or the Secretary or his alternate, and delivered to each one of the directors at least three days prior to the date set for the meeting.

 

ARTICLE 25. The quorum for the Board of Directors’ Meeting shall be 6 of its members. The resolutions shall be adopted by the affirmative vote of the absolute majority of the attending directors. In the event of a tie, the person acting as the Chairman of the meeting shall cast a deciding vote.

 

ARTICLE 26. The directors having an interest vested on a negotiation, act, contract or transaction that is not related to the bank business, either as principal or as representative of other person, shall communicate such fact to the other directors. The respective resolutions shall be approved by the Board, it shall be in accordance to the prevailing fair market conditions and the fact must be disclosed to the next General Shareholders Meeting.

 

ARTICLE 27. The discussions and resolutions of the Board of Directors shall be recorded in a special book of minutes maintained by the Secretary. The relevant minutes shall be signed by the directors attending the meeting and by the Secretary, or his alternate. If a director considers that such minutes are inaccurate or incomplete, he shall be entitled to record the respective objections, before to actually sign it. The resolutions adopted may be carried out without being necessary to approve the minutes at a subsequent meeting. In the event of death, refusal or incapacity for any reason of any of the directors attending to sign the minutes, such circumstance shall be recorded at the end of the minutes stating the reason for the impediment.

 

ARTICLE 28. The directors shall be personally liable for all the acts they may effect in the performance of their duties. The director who may wish to disclaim his responsibility with respect to any act or resolution of the Board of Directors, shall cause to record his opposition in the minutes, of which shall the following General Shareholders Meeting be informed by the Chairman.

 

ARTICLE 29. The Board will represent in and off courts the Bank and, for the performance of the corporate’s business, circumstance that will not be necessary to prove before third parties, it will be empowered with all the authorities and powers of administration that the law or the By-laws do not set as exclusive of the General Shareholders Meeting, without being necessary to grant any special power of attorney, even for those acts that the law requires to do so. This provision is notwithstanding the judicial representation of the bank that is part of the General Manager’s

 

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authorities. The Board may delegate part of its authorities to the General Manager, to the Managers, Deputy Managers or Attorneys of the Bank, a Director, a Commission of Directors, and for specifically determined purposes, in other persons.

 

TITLE V

 

THE CHAIRMAN

 

ARTICLE 30. The Chairman of the Board of Directors shall hold the same position at the Bank and the General Shareholders Meeting. The Chairman shall have, in addition to the obligations and authorities established by the relevant legal and regulatory provisions, these By-laws or the Board of Directors, the following: (a) to act as Chairman of the Board of Directors and General Shareholders Meetings; (b) to seek for the strict enforcement of these By-laws and the Bank’s internal regulations, as well as the resolutions of the Board of Directors and the Shareholders Meetings; (c) to call the Board of Directors Meetings and the General Shareholders Meetings in accordance with the provisions contained in these By-laws; (d) to sign the Annual Reports and the resolutions and communications that may be issued by the Board or the General Shareholders Meetings. In the event of a temporary absence or incapacity of the Chairman, the Chairman shall be replaced, for any legal purpose, by the 1st Vice Chairman and, upon the absence of the 1st Vice Chairman, by the 2nd Vice Chairman, or at last by the person who, from among its members, may be designated by the Board of Directors, or the shareholders appointed by the Shareholders Meeting, in its case. The replacement of the Chairman constitutes an internal proceeding that shall not require with the compliance of any formality, not being necessary to present evidence to third parties as to the need to effect it in order for the acts performed by the person replacing the Chairman to be valid, and it will be sufficient for its validity the fact that it was made.

 

TITLE VI

 

THE GENERAL MANAGER

 

ARTICLE 31. The Board of Directors shall appoint a General Manager who shall be responsible for the immediate conduction of the Bank’s businesses and shall represent the Bank in all its offices. The General Manager shall have the judicial representation of the company, with the authorities vested upon him set forth in the two paragraphs of Section 7 of the Code of Civil Procedure. His position shall not be compatible with that of director of the Bank, which impediment is without prejudice to the fact that, in a transitory manner and not to exceed from ninety days, a director of the Bank may perform duties as General Manager. The General Manager shall have the right to participate in the discussions held at the meetings of the of the Board of Directors but shall not have the right to vote in connection therewith, being responsible, however, jointly with all the members of the Board o Directors, for any illegal or damaging resolutions adopted that are harmful to the interests of the company, unless a disclaim of his liability has been recorded in the minutes. The General Manager shall have, in addition to the authorities and duties set forth in the relevant legal and regulatory provisions, these By-laws and the internal regulations, the powers delegated upon him by the Board of Directors. Additionally, the General Manager shall act as Secretary at the meetings of the Board of Directors or any General Shareholders Meeting, unless another person is specially appointed to act in such capacity. In the event of a temporary absence or incapacity, the General Manager shall be replaced by the Manager, and if there is more than one, by the one appointed by the Board of Directors to that effect.

 

TITLE VII

 

THE MANAGERS

 

ARTICLE 32. The Board of Directors shall appoint one or more Managers, who shall be responsible for the transactions and business of the Bank at the offices, branch offices, divisions or services placed under their management. The Managers shall have, in addition to the duties and authorities set forth in the relevant legal and regulatory provisions, these By-laws and the internal regulations, those powers that are conferred or delegated upon them by the Board of Directors.

 

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Should there be more than one Manager, the one designated by the Board of Directors shall be the one who replaces the General Manager in the event of absence or incapacity of the latter.

 

TITLE VIII

 

MANAGEMENT RESPONSIBILITY, PROHIBITIONS AND RESTRICTIONS

 

ARTICLE 33. The directors, Managers and other employees of the Bank shall be personally responsible for the non-compliance with the provisions contained in these By-laws, the internal regulations, the General Banking Act or any other legal or regulatory provision, arising from the performance of their duties as such. They shall also be liable for the infringement of the provisions stated above which are effected or tolerated with their knowledge.

 

TITLE IX

 

GENERAL SHAREHOLDERS MEETINGS

 

ARTICLE 34. General Shareholders Meetings may be ordinary or extraordinary, and shall be held in the city of Santiago. The resolutions adopted in accordance with these By-laws by the General Shareholders Meetings, duly called and validly constituted, shall be binding upon all the shareholders.

 

ARTICLE 35. General Ordinary Shareholders Meetings shall be held once a year, on the dates the Board of Directors may establish, within the first quarter following the date of the annual financial statements. General Extraordinary Shareholders Meetings may be held whenever required by the needs of the company. They shall be called by the Board of Directors or the Chairman, whether at its own initiative or following the request of shareholders representing at least ten per cent of the outstanding shares with voting rights. In the event that, in this latter case, the Board of Directors or the Chairman decline to call the meeting, such call may be requested to be made by the Superintendent of Banks and Financial Institutions.

 

ARTICLE 36. Notice of the Shareholders Meetings shall be given by means of an emphasized notice published on at least three different dates in such newspaper of Santiago as the General Ordinary Shareholders Meeting may have determined or, if no such determination has been made or if the designated newspaper in no longer being published, in the Official Gazette, and on the dates, terms and conditions set forth in the Companies Act’s regulations. The notice calling a General Extraordinary Shareholders Meeting shall include the agenda for the Meeting. In additions, such notice shall be delivered by means of a letter sent to the shareholders at least fifteen days prior to the date set for the Meeting, provided that such notice must contain a reference as to the subjects to be discussed at the Meeting. Without prejudice to the liabilities established by law, failure to deliver such letters shall not render the call void.

 

At the date which is no later than the date the first notice of the call is published, a copy of the Annual Report and the Financial Statements of the company, including the auditor’s report in their respective notes, must be delivered to each shareholder. Notwithstanding the above, and with the prior consent of the Superintendency of Banks and Financial Institutions, such documents may be sent only to those shareholders holding a number of shares higher than the minimum set forth by the Board of Directors with the approval of the Superintendency. During the fifteen days preceding the General Ordinary Shareholders Meeting, the Annual Report and the financial statements which must be submitted by the Board of Directors, as well as the report of the auditors, shall be made available to the shareholders. For such purpose the Bank shall maintain at its main office, printed or typewritten copies of such documents. The Annual Report presented by the Board of Directors tot he General Ordinary Shareholders Meeting shall contain an explanatory and grounded account with regard to the transactions effected during the fiscal year, to which article 17 of these By-laws refer, shall be disclosed in a separate entry of the statement of profits and losses of the financial statements.

 

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ARTICLE 37. General Shareholders Meetings shall be held, in the event of first call, with a quorum of shareholders representing, either as principal or by proxy, the absolute majority of the outstanding shares with voting rights. Should the quorum indicated not be present, a second call shall be made through the press, in the manner provided for in article 40 of these By-laws, with the indication that a second call is being made and convening the Meeting to be held within the forty-five days following the date set for the Meeting which was not held due to the lack of a quorum. In the event of second call, the Meeting shall have a quorum with the number of shares with voting rights issued, which are either present or represented.

 

ARTICLE 38. The resolutions of the General Shareholders Meeting shall be adopted, unless otherwise specified, by the absolute majority of the shares present or represented which are legally vested with voting rights. The affirmative vote of two thirds of the shares issued which are legally provided with voting rights shall be required for the approval of the General Extraordinary Shareholders Meeting’s resolutions regarding the following matters: (a) the reorganization, spin-off or merger of the company; (b) the dissolution of the company; (c) the change of its corporate domicile; (d) the reduction of its capital stock, with the prior approval of the Superintendent of Banks and Financial Institutions; (e) the approval of contributions and appraisal of properties other than cash, in those cases where it is permitted by the General Banking act; (f) the amendment of the authorities of the General Shareholders Meeting or the restriction of the authority of the Board of Directors; (g) the transfer of the company’s assets and liabilities, or of all its assets; and (h) the manner of distribution of profits established in these By-laws.

 

ARTICLE 39. It shall correspond to the General Ordinary Shareholders Meeting: (a) review and approve or reject the Annual Report and financial statements submitted by the Board of Directors; (b) appoint every year a firm of external auditors in accordance with the relevant legal provisions, for the purpose of informing the financial statements and, generally, compliance with the laws; (c) appoint the members of the Board of Directors when required in accordance with these By-laws (d) resolve upon the distribution of annual profits or net benefits, at the proposal of the Board of Directors, and decide, at the end of each fiscal year, the payment of dividends to the shareholders, in accordance with the provision of article 45 of these By-laws; and (e) generally, to consider any other matter relating to the company and which is not expressly reserved for a General Extraordinary Shareholders meeting. The revocation of all the members of the Board of Directors appointed by the shareholders and the appointment of their successors may be decided either for a General Ordinary Shareholders Meeting or a General Extraordinary Shareholders Meeting.

 

ARTICLE 40. It shall correspond tot he General Extraordinary Shareholders meetings to resolve upon: (a) the amendment of the By-laws; (b) the issuance of convertible bonds or debentures; (c) the passing of resolutions pertaining to the General Extraordinary Shareholders meetings set forth under article 38 of these By-laws; and (d) any other matters expressly reserved to the General Extraordinary Shareholders Meetings in accordance with the law or these By-laws. The matters referred to in paragraphs (a) and (b) above, the dissolution, reorganization, merger or spin-off of the corporation and the transfer of its assets and liabilities, or of all its assets, may only be approved at a General Extraordinary Shareholders Meeting held before a notary public.

 

ARTICLE 41. General Extraordinary Shareholders Meetings may only resolve upon the matters referred to in the relevant notice of the Meeting. However, if the Meeting so decides, any other idea may be proposed for its discussion at the next General Ordinary or Extraordinary Shareholders Meeting.

 

ARTICLE 42. The shareholders may represent at the Shareholders Meetings by other shareholders, by means of a proxy addressed to the company. The Superintendency of Banks and Financial Institutions shall determine the text required for such proxies. Likewise, the shareholders may be represented by persons who are not shareholders. Any proxies that omit to express the name of the attorney-in-fact in the grantor’s handwriting, shall be deemed valid for quorum purposes.

 

ARTICLE 43. The discussions and resolutions of General Shareholders Meeting shall be recorded in a special book of minutes maintained by the Secretary. The relevant minutes shall be signed by

 

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the Chairman or his alternate, the Secretary and any three shareholders appointed by the General Shareholders Meeting or, if there are less than three attendees, then by all such attendees. In the event of death, denial or incapacity to sign the minutes of any of the persons who are supposed to sign it, a note shall be made at the end of same, with an indication of the respective circumstance of the impediment. The minutes shall contain a summary of the discussions held during the Meeting and shall necessarily include the following information: name of the attending shareholders and number of shares held or represented by each one of them; a brief description of any objections made; enumeration of the proposals submitted for discussion and the outcome of the voting, and the list of the shareholders that voted, either in favor or against such proposals, should any one had asked an individual vote. The omission form the minutes of an event related to the company’s interests which occurred during the General Shareholders meeting, shall be subject to the unanimous approval of the shareholders attending.

 

The attendees at a General Shareholders Meeting shall sign an attendance list which shall indicate the number of shares held by each such attendee or, as the case may be, the name of the shareholders and the number of shares represented by them.

 

TITLE X

 

ANNUAL REPORT, FINANCIAL STATEMENTS AND DISTRIBUTION OF PROFITS

 

ARTICLE 44. A general Balance Sheet shall be prepared as of December 31 of each year, such Balance Sheet, together with the respective Annual Report, shall be submitted to the consideration of the General Ordinary Shareholders Meeting. The Balance Sheet and the Earnings Statement shall be published in a newspaper of Santiago prior to the Shareholders Meeting.

 

ARTICLE 45. The profits reflected in the financial statements shall be allocated to the compensation of losses of previous fiscal year. The balance shall be allocated, as resolved by the General Shareholders Meeting, upon the recommendation of the Board of Directors, to the following purposes: (a) to increase the capital stock, to create a legal reserve fund, to create a fund for future capitalization or dividend distributions, or to create any other special reserve funds. These allocations shall be in such amounts as the General Shareholders Meeting may deem convenient, subject to the restrictions and obligations set forth in the law: (b) to distribute dividends to the shareholders, in proportion to their stock holding. The General Shareholders Meeting, by the affirmative vote of at least two-thirds of the outstanding voting shares, may resolve that the obligation to distribute dividends set forth in the law, shall not be applicable during a given fiscal year.

 

TITLE XI

 

DISSOLUTION AND LIQUIDATION

 

ARTICLE 46. Should the Bank suspend the payment of its obligations, the General Manager shall notice immediately to the Superintendent, who will investigate the facts that may have caused such suspension, and will resolve if the company may continue in business and, in such case, will take the measures to normalize the attention to public. In this case, the Superintendent may take upon his responsibility the administration of the Bank.

 

ARTICLE 47. Should the Superintendent decides that the Bank does not have the necessary solvency to keep working or that the safety or the depositors requires the liquidation, he will carry out such liquidation directly or through a person appointed by him, with all the authorities, powers and duties of the liquidators of stock corporations.

 

ARTICLE 48. Notwithstanding the rules set forth in the previous sections, regarding the liquidation of the Bank, the same may dissolve and wind-up provided that such decision is approved in a General Extraordinary Shareholders Meeting by, at least 2/3 of the outstanding shares and the approval of the Superintendent of Banks and Financial Institutions.

 

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ARTICLE 49. Once the voluntary dissolution of the Bank referred to in the previous section is agreed, the Shareholders Meeting that approves it will appoint a commission of 3 members to carry out its liquidation. The liquidating commission will act with the powers and authorities that these By-laws confer to the Board; it will keep the shareholders informed of the development of the liquidation, it will call for a General Shareholders Meeting on the date set for such purposes, being entitled to call for a General Extraordinary Shareholders Meeting. In any other aspect it will be subject to the rules set by the Code of Commerce, the Companies Act that may be applicable and the Regulations to the Companies Act.

 

ARTICLE 50. The General Shareholders Meeting that appoints the liquidating commission referred in the previous number will also set for its remuneration.

 

TITLE XII

 

ARBITRATION

 

ARTICLE 52. Any difficulty arising between the company and any of the shareholders or directors, or between such persons, as result of the application of this company’s agreement and these By-laws, or with regard to the existence, non-existence, validity, nullity, interpretation, compliance o failure to comply, dissolution, liquidation or any other reason, shall be submitted to the resolution of two arbitrators (who shall not be bound for either the rules of substantive or procedural law), whose resolutions shall be final, and shall be appointed one by each party.

 

Should the arbitrators fail to reach an agreement, the parties shall appoint a third arbitrator to resolve upon the disagreement. Should there not be an agreement to appoint the third arbitrator, the appointment shall be made by the two arbitrators already designated. If any of the parties fails to appoint the arbitrator or, if having they been appointed, there is no agreement as to the outcome, and neither the parties nor the arbitrators appoint the third arbitrator to decide the impasse, the appointment of the respective arbitrator, or of the third arbitrator, as the case may be, shall be made by the ordinary courts, being in this case the appointment necessarily be of a person who is performing or has performed as a fin-in attorney at the Supreme Court.

 

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Exhibit 12.1

 

CHIEF EXECUTIVE OFFICER SECTION 302 CERTIFICATION

 

I, Claudio Melandri, certify that:

 

1.I have reviewed this annual report on Form 20-F of Banco Santander-Chile;

 

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;

 

4.The company’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and have:

 

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure the material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under, our supervision to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting; and

 

5.The company’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent functions):

 

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and

 

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the company’s internal control over financial reporting.

 

Date: April 30, 2014

 

          /s/ Claudio Melandri  
  Name:   Claudio Melandri  
  Title:   Chief Executive Officer  

 

 

  

 

Exhibit 12.2

 

CHIEF FINANCIAL OFFICER SECTION 302 CERTIFICATION

 

I, Miguel Mata, certify that:

 

1.I have reviewed this annual report on Form 20-F of Banco Santander-Chile;

 

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;

 

4.The company’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and have:

 

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure the material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under, our supervision to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting; and

 

5.The company’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent functions):

 

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and

 

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the company’s internal control over financial reporting.

 

Date: April 30, 2014

 

           /s/ Miguel Mata  
  Name:    Miguel Mata  
  Title:  Chief Financial Officer  

 

 

 

 

 

Exhibit 12.3

 

FINANCIAL CONTROLLER SECTION 302 CERTIFICATION

 

I, Gabriel Montoya, certify that:

 

1.I have reviewed this annual report on Form 20-F of Banco Santander-Chile;

 

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;

 

4.The company’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and have:

 

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure the material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under, our supervision to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting; and

 

5.The company’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent functions):

 

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and

 

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the company’s internal control over financial reporting.

 

Date: April 30, 2014

 

             /s/ Gabriel Montoya  
  Name:      Gabriel Montoya  
  Title:   Financial Controller  

 

 

 

 

Exhibit 13.1

 

Section 906 Certification

 

The certification set forth below is being submitted in connection with the Annual Report on Form 20-F for the year ended December 31, 2013 (the “Report”) for the purpose of complying with Rule 13a-14(b) or Rule 15d-14(b) of the Securities Exchange Act of 1934 (the “Exchange Act”) and Section 1350 of Chapter 63 of Title 18 of the United States Code.

 

Claudio Melandri, the Chief Executive Officer, Miguel Mata, the Chief Financial Officer, and Gabriel Montoya, the Financial Controller, of Banco Santander-Chile, each certifies that, to the best of his knowledge:

 

1.the Report fully complies with the requirements of Section 13(a) or 15(d) of the Exchange Act; and

 

2.the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of Banco Santander-Chile.

 

Date: April 30, 2014

 

       /s/ Claudio Melandri  
  Name: Claudio Melandri  
  Title: Chief Executive Officer  
       
       /s/ Miguel Mata  
  Name: Miguel Mata  
  Title: Chief Financial Officer  
       
       /s/ Gabriel Montoya  
  Name: Gabriel Montoya  
  Title: Financial Controller