FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
Report of Foreign Issuer
 
Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
 
Commission File Number: 001-14554
 
Banco Santander Chile
Santander Chile Bank
(Translation of Registrant’s Name into English)
 
Bandera 140
Santiago, Chile
(Address of principal executive office)
 
          Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:
 
 
Form 20-F
x
 
Form 40-F
o
 
 
          Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
 
 
Yes
o
 
No
x
 
 
          Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
 
 
Yes
o
 
No
x
 
 
          Indicate by check mark whether by furnishing the information contained in this Form, the Registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934:
 
 
Yes
o
 
No
x
 
 
          If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): N/A
 
 
 

 

Table of Contents

Item
   
1.
 
4Q2010 Earnings Release (Chilean Bank GAAP)

 
2

 
 
SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

BANCO SANTANDER-CHILE
 
By:
/s/
Name:
Juan Pedro Santa María
Title:
General Counsel
Date: February 4, 2011
 
 
3

 

 

FOURTH QUARTER 2010
EARNINGS REPORT

 
 

 


INDEX

SECTION
 
PAGE
     
SECTION 1: SUMMARY OF RESULTS
 
2
     
SECTION 2: BALANCE SHEET ANALYSIS
 
6
     
SECTION 3: ANALYSIS OF QUARTERLY INCOME STATEMENT
 
9
     
SECTION 4: CREDIT RISK RATINGS
 
16
     
SECTION 5: SHARE PERFORMANCE
 
17
     
SECTION 6: SUMMARY OF NEW PROVISIONING GUIDELINES FOR COMMERCIAL LOANS ANALYZED ON AN INDIVIDUAL BASIS
 
18
     
ANNEX 1: BALANCE SHEET
 
20
     
ANNEX 2: YEAR TO DATE INCOME STATEMENT
 
21
     
ANNEX 3: QUARTERLY INCOME STATEMENTS
 
22
     
ANNEX 4: QUARTERLY EVOLUTION OF MAIN RATIOS AND OTHER INFORMATION
 
23

CONTACT INFORMATION
Santiago, Chile
Robert Moreno
Tel: (562) 320-8284
Manager, Investor Relations Department
Fax: (562) 671-6554
Banco Santander Chile
Email: rmorenoh@santander.cl
Bandera 140 Piso 19
Website: www.santander.cl
 
Investor Relations Department
1
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 
 
 
 

 


SECTION 1: SUMMARY OF RESULTS

Net income increases 6.6%* QoQ in 4Q10

Santander Chile: Solid performance in 4Q10 and 12M10
Year-to-date & Quarterly results, Ch$ billion and change, %

 
  *
Excludes one-time provision expense of Ch$39,800 million included in Other operating expenses. See Provision Expense and Other operating income and expenses.

In 4Q10, net income attributable to shareholders1 totaled Ch$93,872 million (Ch$0.50 per share and US$1.11/ADR2). Excluding a one-time charge of Ch$39,800 million recognized in the quarter as a result of new regulatory provisioning standards for commercial loans3, adjusted net income totaled Ch$133,672 million (Ch$0.71 per share and US$1.57 per ADR) and increased 6.6% compared to third quarter 2010 (QoQ) and -2.6% compared to 4Q09 (YoY).

Adjusted ROAE reaches 29.7% in 4Q10. Core capital at 10.6%.

With these results, the Bank’s ROAE, excluding the one-time charge, reached 29.7% in 4Q10. The Bank currently has one of the highest ROEs and capitalization levels in the Chilean financial system. As of December 31, 2010, the Bank’s BIS ratio reached 14.5% and its Core Capital ratio stood at 10.6%. The Bank has consistently produced high ROEs and one of the largest gaps between ROE and cost of capital among banks in Emerging Markets.
 
Quarterly ROE 2010 (%)
 
 
 * Excludes one-time charge of Ch$39,800 million.
 

1 The results in this report are unaudited.
2 Earnings per ADR was calculated using an exchange rate of Ch$468.37 per US$.
3 See Section 6 for an explanation of the new Provisioning Guidelines for commercial loans analyzed on an individual basis.
 
Investor Relations Department
2
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 

 
 

 
 
 
Strong loan growth in the quarter. Retail loans up 4.3% QoQ and 14,9% YoY in 4Q10

In 4Q10, total loans increased 2.8% QoQ (14.1% YoY). Higher yielding retail loans – which include loans to individuals and small and middle-sized companies, SMEs - increased 4.3% QoQ (14.9% YoY).
Loans to individuals increased 4.6% QoQ (15.4% YoY), led by a 5.7% QoQ increase (20.4% YoY) in consumer loans, especially credit cards loans that expanded 12.3% QoQ (35.3% YoY). This positive evolution was driven by a strong Christmas shopping season and a greater client preference of purchasing goods with the Bank’s cards instead of other means of payments.
Residential mortgage loans increased 3.4% QoQ (11.8% YoY), as long-term rates remained attractive and demand for purchasing housing continues to rise.
Lending to SMEs increased 3.2% QoQ (13.2% YoY) reflecting the strength of economic growth and the Bank’s focus on this high yielding segment.

Retail loans (Ch$bn)
 
 
 
*  Includes loans to individuals and SMEs.

Core Revenues: positive commercial trends partially offset by negative impact of rising rates

Core revenues, which includes Net interest income and fee income, were flat QoQ and up 4.0% YoY in 4Q10. During the quarter, commercial activity was strong and the Bank’s loan market share continued to increase. The most important rise in market share has been in consumer and credit card loans, which increased 190 basis points, since the beginning of the year to 27.7% as of December 2010.
 
Santander Chile Loan Market Share (%)
 
 
 
Source: Superintendency of Banks of Chile

On the other hand, inflation trends in 4Q10 were below expectations (the quarterly inflation rate was down 11 basis points compared to 3Q10), while the Central Bank increased short-term interest rates 75 basis points to 3.25% in the quarter. As a result, net interest income decreased 1.6% QoQ as the Bank’s margins have a positive sensitivity to inflation and a negative sensitivity to a rise in short-term rates. Net interest income was up 2.9% YoY in 4Q10. Going forward, we forecast inflation to be higher in 2011 and asset yields should gradually incorporate the rising interest rate environment.

Fee income was up 4.8% QoQ (7.8% YoY) as product usage and cross-selling indicators continued to improve in the quarter. Fees from credit, debit and ATM cards increased 8.6% QoQ. YoY purchases with Santander cards as of November 2010 were up 28.7% in real terms. Greater commercial activity in retail banking also boosted fees from our insurance brokerage subsidiary that increased 15.5% QoQ. Asset management fees grew 7.7% in the same period.

Investor Relations Department
3
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 
 
 
 

 

 
The rise in interest rates also had a negative impact on the Bank’s fixed income portfolio. The net results from financial transactions were down 9.5% QoQ. This was partially offset by a 9.1% QoQ increase in income derived from client driven treasury services.

Asset quality improved in the quarter. The NPL ratio reached 2.66% as of December 31, 2010 compared to 2.68% as of September 30, 2010 and 2.98% at year-end 2009. The coverage ratio of total NPLs reached 106.1% as of December 31, 2010 compared to 105.1% as of September 30, 2010 and 85.4% at year-end 2009. The 9.0% QoQ increase in provision expense in the quarter was mainly driven by loan growth, and our more conservative provisioning standards for consumer loans introduced in 3Q10.

Operating expenses increased 2.5% QoQ in line with the increase in business activity. Total headcount and compensation did not vary significantly in the quarter. Administrative expenses were flat in the quarter. The efficiency ratio, excluding the one-time charge of Ch$39,800 million recognized in Other operating expenses, reached 34.9% in 4Q10.

ROAE reached 27.9% in 2010 and net income was up 10.6%

In 2010 (12M10), net income attributable to shareholders totaled Ch$477,155 million (Ch$2.53/share and US$5.62/ADR) and increased 10.6% compared to results in 2009 (12M09). Gross income, net of provisions and costs increased 7.4% with a 9.7% increase in net interest revenue, a 3.7% increase in fee income, an 18.6% decrease in provisions and a 10.8% rise in operating costs. The Bank’s net interest margin reached 5.8%, 30 basis point above the margins reached in 12M09. The efficiency ratio in 2010 reached 35.3% and the ROAE was 27.9%.

In summary, 2010 was year in which Santander Chile led the rebound in growth of retail banking activity. At the same time, the Bank, in anticipation of a more positive economic environment forecast for the coming years, continued to improve its credit scoring models, began investing in technology and distribution capabilities while confronting the negative impacts of the earthquake.

Investor Relations Department
4
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 
 
 
 

 

 
Banco Santander Chile: Summary of Quarterly Results

   
Quarter
   
Change %
 
(Ch$ million)
    4Q10       3Q10       4Q09       4Q10 / 4Q09       4Q / 3Q 10  
Net interest income
    231,865       235,674       225,379       2.9 %     (1.6 )%
Fee income
    69,637       66,436       64,598       7.8 %     4.8 %
Core revenues
    301,502       302,110       289,977       4.0 %     (0.2 )%
Financial transactions, net
    19,661       21,713       37,147       (47.1 )%     (9.5 )%
Provision expense
    (62,077 )     (56,971 )1     (67,754 )     (8.4 )%     9.0 %
Operating expenses
    (116,380 )     (113,570 )     (102,732 )     13.3 %     2.5 %
Gross income, net of  provisions & costs
    142,706       153,282       156,638       (8.9 )%     (6.9 )%
Adjusted Net income attributable to shareholders
    133,672
2  
    125,356       137,309       (2.6 )%     6.6 %
Net income attributable to shareholders
    93,872       125,356       137,309       (31.6 )%     (25.1 )%
Net income/share (Ch$)
    0.50       0.67       0.73       (31.6 )%     (25.1 )%
Net income/ADR (US$)3
    1.11       1.42       1.49       (26.1 )%     (22.4 )%
Total loans4
    15,657,557       15,232,019       13,727,864       14.1 %     2.8 %
Customer funds
    14,683,342       14,452,628       14,136,620       3.9 %     1.6 %
Shareholders’ equity
    1,831,798       1,757,340       1,658,316       10.5 %     4.2 %
Net interest margin
    5.4 %     5.7 %     5.8 %                
Efficiency ratio
    39.6 %     33.8 %     30.5 %                
Return on average equity5
    20.8 %     29.3 %     34.1 %                
NPL / Total loans6
    2.7 %     2.7 %     3.0 %                
Coverage NPLs7
    106.1 %     105.1 %     85.4 %                
PDLs/ Total loans8
    1.32 %     1.36 %     1.41 %                
Coverage PDLs
    214.05 %     206.64 %     180.85 %                
Risk index9
    2.82 %     2.82 %     2.55 %                
BIS ratio
    14.5 %     14.5 %     15.6 %                
Branches
    504       500       498                  
ATMs
    2,018       1,914       1,917                  
Employees
    11,001       11,049       11,204                  

1.
Includes provision reversal for contingent loans, which is included in Other operating income in 3Q10.
2.
Net income 4Q10 excludes one-time charge of Ch$39,800 million recognized in Other operating expenses.
3.
The change in earnings per ADR may differ from the change in earnings per share due to the exchange rate. Earnings per ADR was calculated using an exchange rate of Ch$468.37 per US$.
4.
Excludes interbank loans.
5.
Annualized quarterly Net income attributable to shareholders / Average equity attributable to shareholders.
6.
NPLs: Non-performing loans; full balance of loans with one installment 90 days or more overdue.
7.
Loan loss allowances / NPLs.
8.
PDLs: Past due loans; all loan installments that are more than 90 days overdue.
9.
Risk Index: Loan loss allowances / Total loans; measures the percentage of loans the Bank’s must provision for given its internal models and the Superintendency of Banks guidelines.

Investor Relations Department
5
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 
 
 
 

 


SECTION 2: BALANCE SHEET ANALYSIS

LOANS

Retail lending increases 4.3% QoQ in 4Q10

Loans
 
Quarter ended,
   
% Change
 
(Ch$ million)
 
Dec-10
   
Sep-10
   
Dec-09
   
Dec. 10 / 09
   
Dec. 10 /
Sept. 10
 
Total loans to individuals1
    8,407,416       8,035,617       7,287,296       15.4 %     4.6 %
Consumer loans
    2,700,791       2,554,884       2,244,035       20.4 %     5.7 %
Residential mortgage loans
    4,651,136       4,498,799       4,159,052       11.8 %     3.4 %
SMEs
    2,375,192       2,301,536       2,097,592       13.2 %     3.2 %
Total retail lending
    10,782,608       10,337,153       9,384,888       14.9 %     4.3 %
Institutional lending
    331,153       340,274       291,867       13.5 %     (2.7 )%
Middle-Market & Real estate
    3,288,107       3,160,681       2,779,165       18.3 %     4.0 %
Corporate
    1,293,321       1,406,210       1,266,310       2.1 %     (8.0 )%
Total loans 2
    15,657,557       15,232,019       13,727,864       14.1 %     2.8 %
 
1. Includes consumer loans, residential mortgage loans and other loans to individuals.
2. Total loans gross of loan loss allowances. Total loans include other non-segmented loans and exclude interbank loans.
 
In 4Q10, total loans increased 2.8% QoQ and 14.1% YoY. The recent economic data for Chile show that economic growth has been accelerating with a strong rise in investment and consumption levels. Unemployment figures have also been better than expected as well as wage growth. This more supportive macro environment has boosted the Bank’s credit activity. Higher yielding retail loans – which include loans to individuals and small and middle-sized companies, SMEs - increased 4.3% QoQ (14.9% YoY) in 4Q10.
 
-
Loans to individuals increased 4.6% QoQ (15.4% YoY), led by a 5.7% QoQ increase (20.4% YoY) in consumer loans, especially credit cards loans that expanded 12.3% QoQ (35.3% YoY). This positive evolution was driven by a strong Christmas shopping season and a greater client preference of purchasing goods with the Bank’s cards instead of other means of payments.
-
Residential mortgage loans increased 3.4% QoQ (11.8% YoY), as long-term rates remained attractive and demand for purchasing housing continues to rise.
-
Lending to SMEs increased 3.2% QoQ (13.2% YoY), reflecting the strength of economic growth and the Bank’s focus on this high yielding segment.

In the middle market, which is comprised of companies with annual sales between Ch$3.5 billion and Ch$10 billion, loans increased 4.0% QoQ (18.3% YoY). This segment was positively impacted by economic growth and reconstruction investments. Corporate lending decreased 8.0% QoQ (+2.1% YoY). This was in part due to translation losses caused by the 3.5% appreciation of the Chilean peso against the dollar in the quarter and tighter margins, which reduced the attractiveness of these loans.

Investor Relations Department
6
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 
 
 
 

 


FUNDING

Funding mix improves in the quarter

Funding
 
Quarter ended,
   
% Change
 
(Ch$ million)
 
Dec-10
   
Sep-10
   
Dec-09
   
Dec.
10 / 09
   
Dec. 10 /
Sept. 10
 
Demand deposits
    4,236,434       3,991,732       3,533,534       19.9 %     6.1 %
Time deposits
    7,258,757       7,155,213       7,175,257       1.2 %     1.4 %
Total deposits
    11,495,191       11,146,945       10,708,791       7.3 %     3.1 %
Mutual funds
    3,188,151       3,305,683       3,427,829       (7.0 )%     (3.6 )%
Total funds
    14,683,342       14,452,628       14,136,620       3.9 %     1.6 %
Loans to deposits1
    99.8 %     100.9 %     100.9 %                
Bonds
    4,190,888       3,979,448       2,924,676       43.3 %     5.3 %
 
1. (Loans - - marketable securities that fund mortgage portfolio) / (Time deposits + demand deposits).

Customer funds increased 1.6% in the quarter led by a 3.1% rise in deposits. Demand deposits in the period increased 6.1% and time deposits were up 1.4% in the same period, led by a 2.0% QoQ rise in retail time deposits. As of year-end 2010, 73.1% of the Bank’s deposits were core deposits (demand deposits plus non-institutional time deposits). Going forward, as short-term interest rates continue to rise, demand deposit growth should decelerate and time deposit growth should accelerate.

*  Demand deposits + Non-institutional time deposits.
 
In 4Q10, Standard & Poor’s placed the Bank’s foreign currency time deposits on outlook Positive.

The Bank has continued to access the international bond market in order to maintain strong liquidity levels and to minimize negative impacts of rising rates on our net interest margin by replacing short-term non-core deposits with long-term funding. Bonds have increased 5.3% QoQ and 43.3% YoY. In December 2010, the Bank, issued, among other notes, US$350 million in Swiss francs, the first ever international Chilean bond issue in Switzerland.

Mutual funds under management decreased 7.0% QoQ. This was mainly due to negative mark-to-market effects on fixed income funds as short-term interest rates increased and the appreciation of the peso against the dollar, which negatively affected fixed income-dollar funds. Equity funds continued to expand in the quarter as the outlook for stocks for 2011 has improved.

Investor Relations Department
7
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 
 
 
 

 


SHAREHOLDERS’ EQUITY AND REGULATORY CAPITAL

Adjusted ROAE of 29.7% achieved in 4Q10. BIS ratio at 14.5%

Shareholders' Equity
 
Quarter ended,
   
Change %
 
(Ch$ million)
 
Dec-10
   
Sep-10
   
Dec-09
   
Dec. 10 / 09
   
Dec. 10 /
Sept. 10
 
Capital
    891,303       891,303       891,303       0.0 %     0.0 %
Reserves
    51,539       51,539       51,539       (0.0 )%     (0.0 )%
Unrealized gain (loss) Available-for-sale financial assets
    (5,180 )     (13,928 )     (26,804 )     (80.7 )%     (62.8 )%
Retained Earnings:
    894,136       828,426       742,278       20.5 %     7.9 %
Retained earnings previous periods
    560,128       560,128       440,401       27.2 %     0.0 %
Net income
    477,155       383,283       431,253       10.6 %     24.5 %
Provision for mandatory dividend
    (143,147 )     (114,985 )     (129,376 )     10.6 %     24.5 %
Minority Interest
    31,809       29,599       29,799       6.7 %     7.5 %
Total Equity
    1,863,607       1,786,939       1,688,115       10.4 %     4.3 %
Equity attributable to shareholders
    1,831,798       1,757,340       1,658,316       10.5 %     4.2 %
ROAE
    29.7 %1     29.3 %     34.1 %                
 
1. Excluding one-time provision expense of Ch$39,800 million included in other operating expenses. See Provision Expense and Other operating income and expenses.

Shareholders’ equity totaled Ch$1,831,798 million (US$3.8 billion) as of December 31, 2010. ROAE, excluding the one-time provision charge recognized in Other operating expenses, reached 29.7% in 4Q10. For the full year 2010, ROAE reached 27.9%. This strong profitability was achieved while maintaining one of the highest levels of capitalization in the banking system. Voting common shareholders’ equity is the sole component of our Tier I capital and represented 10.6% of risk-weighted assets. The BIS ratio reached 14.5% at year-end 2010.

Capital Adequacy
 
Quarter ended,
   
Change %
 
 
(Ch$ million)
 
Dec-10
   
Sep-10
   
Dec-09
   
Dec. 10 / 09
   
Dec. 10 /
Sept. 10
 
Tier I
    1,831,798       1,757,340       1,658,316       10.5 %     4.2 %
Tier II
    672,099       672,740       555,776       20.9 %     (0.1 )%
Regulatory capital
    2,503,898       2,430,080       2,214,092       13.1 %     3.0 %
Risk weighted assets
    17,247,734       16,739,710       14,202,118       21.4 %     3.0 %
Tier I (Core capital) ratio
    10.6 %     10.5 %     11.7 %                
BIS ratio
    14.5 %     14.5 %     15.6 %                

Investor Relations Department
8
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 
 
 
 

 


SECTION 3: ANALYSIS OF QUARTERLY INCOME STATEMENT

NET INTEREST INCOME

Positive commercial trends partially offset by negative impact of rising rates on Net interest income

Net Interest Income / Margin 
 
Quarter
   
Change %
 
(Ch$ million)
 
4Q10
   
3Q10
   
4Q09
   
4Q10 /
4Q09
   
4Q / 3Q 10
 
Net interest income
    231,865       235,674       225,379       2.9 %     (1.6 )%
Average interest-earning assets
    17,176,435       16,463,951       15,562,696       10.4 %     4.3 %
Average loans
    15,470,132       14,874,816       13,647,750       13.4 %     4.0 %
Net interest margin (NIM)1
    5.4 %     5.7 %     5.8 %                
Avg. equity + non-interest bearing  demand deposits / Avg. interest earning assets
    34.1 %     34.7 %     31.4 %                
Quarterly inflation rate2
    0.54 %     0.65 %     0.52 %                
Avg. overnight interbank rate (nominal)
    2.90 %     1.76 %     0.43 %                
Avg. 10 year Central Bank yield (real)
    3.01 %     2.82 %     3.09 %                
 
1. Annualized.
2. Inflation measured as the variation of the Unidad de Fomento in the quarter.

Net interest income decreased 1.6% QoQ and increased 2.9% YoY. The Net interest margin in 4Q10 reached 5.4% compared to 5.7% in 3Q10 and 5.8% in 4Q09. Compared to 3Q10, the decline in net interest income and margin was mainly due to:

(i)
Lower inflation rates - the quarterly inflation rate was down 11 basis points compared to 3Q10 - that negatively affected the yield earned on assets linked to inflation;
(ii)
Higher short-term interest rates - the Central Bank increased short-term interest rates 75 basis points to 3.25% in the quarter - which increased funding costs. The Bank’s liabilities have a shorter duration than assets and, therefore, re-price more quickly in a rising interest rate environment. In the medium-term, rising interest usually has a positive impact on margins as assets also begin to re-price and the spread earned over the Bank’s free funds (demand deposits and equity) begins to rise. The Bank also continued to increase the duration of its liabilities in order to minimize negative impacts of rising rates on our net interest margin by replacing short-term non-core deposits with long-term funding.

The 2.9% YoY rise in net interest income was mainly due to the 13.4% increase in average loans and the 19.9% YoY increase in non-interest bearing demand deposits, which improved the funding mix. This was partially offset by the increase in funding costs, which lowered the net interest margin and a decline in client spread as the better operational outlook improved the risk profile of our clients.  Net interest income net of provision expense increased 7.7% YoY in 4Q10.

Going forward, we expect rates to continue to rise. However, this negative effect on spreads should be partially compensated by (i) increasing asset yields as they fully incorporate the rising interest rate environment (ii) the higher yielding loan mix and (iii) the positive impact of higher inflation forecast in 2011.

Investor Relations Department
9
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 
 
 
 

 


NET FEE INCOME

Solid QoQ growth of usage-linked fees

Fee Income
 
Quarter
   
Change %
 
(Ch$ million)
 
 4Q10
   
 3Q10
   
 4Q09
   
 4Q10 / 4Q09
   
 4Q / 3Q 10
 
Collection fees
    16,764       15,324       16,697       0.4 %     9.4 %
Credit, debit & ATM card fees
    14,677       13,518       14,002       4.8 %     8.6 %
Asset management
    10,841       10,063       8,825       22.8 %     7.7 %
Checking accounts & lines of credit
    10,273       10,604       11,991       (14.3 )%     (3.1 )%
Insurance brokerage
    10,032       8,683       4,039       148.4 %     15.5 %
Guarantees, pledges and other contingent operations
    5,501       5,568       6,159       (10.7 )%     (1.2 )%
Fees from brokerage and custody of securities
    2,698       2,399       1,741       55.0 %     12.5 %
Other Fees
    (1,149 )     277       1,144       %     %
Total fees
    69,637       66,436       64,598       7.8 %     4.8 %

Net fee income was up 4.8% QoQ (7.8% YoY) as product usage and cross-selling indicators continued to improve in the quarter. Fees from credit, debit and ATM cards increased 8.6% QoQ. YoY purchases with Santander cards as of November 2010 were up 28.7% in real terms. In the 4Q10, a strong Christmas shopping season also helped to boost merchant discount fees.

Greater commercial activity in retail banking also boosted insurance related fees. Collection fees in 4Q10 increased 9.4% QoQ, led by a 15.8% QoQ rise in collection of insurance premiums on behalf of third parties. Fees from our insurance brokerage subsidiary increased 15.5% QoQ. Greater demand for insurance has driven insurance brokerage fees throughout 2010.

Fees from the brokerage and custody of securities grew 12.3% QoQ. These fees were driven by the Bank’s new internet platform for stock trading, which has increased retail investments in the local stock market. This has also driven asset management fees in the quarter. Fees from asset management increased 7.7% QoQ. Equity funds, which generate higher management fees, continued to expand in the quarter driving fee income. However, mutual funds under management decreased 7.0% QoQ. This was mainly due to negative mark-to-market effects on fixed income funds as short-term interest rates increased and the appreciation of the peso against the dollar, which negatively affected fixed income-dollar funds. Equity funds continued to expand in the quarter as the outlook for stocks for 2011 has improved.

This positive evolution of fees in the quarter was offset by a fall in non-usage related fees such as checking account fees that decreased 3.1% QoQ. Fees from guarantees and pledges decreased 1.2% QoQ mainly due to the appreciation of the peso as an important portion of these fees are tied to the Bank’s foreign trade business.

Investor Relations Department
10
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 
 
 
 

 


NET RESULTS FROM FINANCIAL TRANSACTIONS

Rising interest rates lowers market related income

Results from Financial Transactions*
 
Quarter
   
Change %
 
(Ch$ million)
 
 4Q10
   
 3Q10
   
 4Q09
   
 4Q10 / 4Q09
   
 4Q / 3Q 10
 
Net income from financial operations
    (13,191 )     (45,068 )     (48,126 )     (72.6 )%     (70.7 )%
Net foreign exchange income
    32,852       66,781       85,273       (61.5 )%     (50.8 )%
Net results from financial transactions
    19,661       21,713       37,147       (47.1 )%     (9.5 )%
 
These results mainly include the mark-to-market of the available for sale investment portfolio, realized and unrealized gains of financial investments held for trading, the interest revenue generated by the held for trading portfolio, gains or losses from the sale of charged-off loans and the mark-to-market of derivatives. The results recorded as Exchange differences, net mainly includes the translation gains or losses of assets and a liability denominated in foreign currency.
 
Net results from financial transactions, which include the sum of the net income from financial operations and net foreign exchange income totaled a gain of Ch$19,661 million in 4Q10. In order to comprehend more clearly these line items, we present them by business area in the table below.

Results from Financial
Transactions
 
Quarter
   
Change %
 
(Ch$ million)
 
 4Q10
   
 3Q10
   
 4Q09
   
 4Q10 / 4Q09
   
 4Q / 3Q 10
 
Santander Global Connect1
    13,585       11,628       13,263       2.4 %     16.8 %
Market-making with clients
    1,560       8,451       3,812       (59.1 )%     (81.5 )%
Sale of loans and charged-off loans
    8,375       1,489       8,614       (2.8 )%     462.5 %
Client treasury services
    23,520       21,568       25,689       (8.4 )%     9.1 %
Proprietary trading
    (1,018 )     (104 )     2,431       %     883.8 %
Financial Management (ALCO) and other results
    (2,841 )     249       9,027       %     %
Non-client treasury income
    (3,859 )     145       11,458       %     %
Net results from financial transactions
    19,661       21,713       37,147       (47.1 )%     (9.5 )%
 
1.  Santander Global Connect is the Bank’s commercial platform for selling treasury products to our clients.

The Bank’s Client treasury services continued to generate positive results in 4Q10, totaling Ch$23,520 million and increasing 9.1% QoQ. This was driven by a 16.8% QoQ increase in the results of Santander Global Connect, our commercial platform for selling treasury products to our clients, and higher results from the sale of loans and charged-off loans in the quarter. The latter totaled Ch$8,375 million as the Bank continues with its strategy of focusing collection efforts on early non-performance (<90 days) and selling to third parties charged-off loans (>90 days). This offsets the lower gains from loan loss recoveries recognized in Provision Expense.

These results were partially offset by lower results in Non-client treasury services. In the quarter, interest rates continued to rise, negatively affecting our proprietary trading and Financial Management (ALCO). The Financial Management Division manages the structural interest rate risk, the structural position in inflation-indexed assets and liabilities, shareholders’ equity and liquidity. The aim of the Financial Management Division is to inject stability and recurrence into the net interest income of commercial activities and to ensure that we comply with internal and regulatory limits regarding liquidity, regulatory capital, reserve requirements and market risk.
 
Investor Relations Department
11
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
 
email: rmorenoh@santander.cl
 

 
 

 



PROVISION FOR LOAN LOSSES

Asset quality was stable in the quarter. Coverage of NPLs reaches 106.1%

Provision for loan losses
 
Quarter
   
Change %
 
(Ch$ million)
 
4Q10
   
3Q10
   
4Q09
   
4Q10 / 4Q09
   
4Q / 3Q 10
 
Gross provisions
    (13,186 )     (41,135 )     (26,412 )     (50.1 )%     (67.9 )%
Charge-offs
    (55,815 )     (49,569 )     (49,093 )     13.7 %     12.6 %
Gross provisions and charge-offs
    (69,001 )     (90,704 )     (75,505 )     (8.6 )%     (23.9 )%
Loan loss recoveries
    6,924       8,017       7,751       (10.7 )%     (13.6 )%
Provision reversal for contingent loans1
          +25,716                        
Net provisions for loan losses
    (62,077 )     (56,971 )     (67,754 )     (8.4 )%     9.0 %
Total loans2
    15,657,557       15,232,019       13,727,864       14.1 %     2.8 %
Loan loss reserves
    442,238       428,833       349,485       26.5 %     3.1 %
Non-performing loans3 (NPLs)
    416,739       407,831       409,067       1.9 %     2.2 %
Risk Index4
    2.82 %     2.82 %     2.55 %                
NPL / Total loans
    2.66 %     2.68 %     2.98 %                
Coverage ratio of NPLs5
    106.1 %     105.1 %     85.4 %                
   
1.
Includes provision reversal for contingent loans, which is included in Other operating income in 3Q10.
2.
Excludes interbank loans.
3.
NPL: Non-performing loans; full balance of loans with one installment 90 days or more overdue.
4.
Risk Index: Loan loss reserves / Total loans; measures the percentage of loans the Bank’s must provision for given its internal models and the Superintendency of Banks guidelines.
5.
Loan loss reserves / NPLs.

Asset quality improved in the quarter. The Bank’s Risk Index, defined as loan loss reserves over total loans, remained stable at 2.82% in the quarter. The NPL ratio improved to 2.66% as of December 31, 2010 compared to 2.68% as of September 30, 2010 and 2.98% at year-end 2009. The coverage ratio of total NPLs (loan loss reserves over non-performing loans) reached 106.1% as of December 31, 2010 compared to 105.1% as of September 30, 2010 and 85.4% at year-end 2009.

By product, coverage ratios improved across the board in 2010 as shown in the adjacent graph. Notable was the rise in coverage of consumer NPLs by 7,990 basis point to 278.6% by year-end 2010.
 
Coverage ratio of NPLs (%)
 

 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
12

 
 

 
 

 
Provision expense in the quarter increased 10.3% QoQ and decreased 7.3% YoY. 3Q10 provision expenses levels presented in the table above have been adjusted for the one-time impact of the change in provisioning models for consumer loans introduced in September 20104.

The QoQ increase in provision expense was mainly driven by loan growth, and the stricter consumer loan provisioning standards implemented as of September 2010, which requires a larger provision for consumer loans at the moment of origination, especially in Santander Banefe. Compared to 4Q09, the 8.4% decrease in provision expense was mainly due to improvements in asset quality as economic growth and employment levels rebounded sharply in the year.

By loan product, provision expense was as follows:

Net provisions by segment
 
Quarter
   
Change %
 
(Ch$ million)
 
4Q10
   
3Q10
   
4Q09
   
4Q10 / 4Q09
   
4Q / 3Q 10
 
Commercial loans1
    (22,421 )     (19,060 )     (18,527 )     21.0 %     17.6 %
Residential mortgage loans
    (980 )     (4,529 )     (4,231 )     (76.8 )%     (78.4 )%
Consumer loans2
    (38,676 )     (33,382 ) 2     (44,996 )     (14.0 )%     15.9 %
Net provisions for loan losses
    (62,077 )     (56,971 )     (67,754 )     (8.4 )%     9.0 %
   
1.
Includes net provision expenses for interbank loans.
2.
Includes provision reversal for contingent loans, which is included in Other operating income in 3Q10.

The Bank expects, as the Chilean economy strengthens, to see a rise in consumer and SME lending. This expected rise in retail lending is being complemented with continuous investments and improvements in the Bank’s credit scoring models in order to maintain an adequate balance between loan growth and risk levels.

New Provisioning Guidelines for Commercial Loans Analyzed on an Individual Basis
 
Beginning in January 2011, new provisioning guidelines defined by the Superintendency of Banks (SBIF) - the industry supervisor - for loans analyzed on an individual basis came into effect. This encompasses mainly large commercial, leasing and factoring loans. These regulations will have an estimated initial cost of implementation of Ch$39,800 million. As per indications of the SBIF, this one time effect was recognized in December 2010 as an Other operating expenses in the income statement and as a Non-credit provision in the Bank’s Liabilities. In January 2011, this liability will be reversed and shifted to Loan loss reserves in the Balance Sheet.  It is important to point out that such provisions are not expected to be reflected in the Bank's financial statements prepared in accordance with IFRS and filed with the U.S. Securities and Exchange Commission in our 2010-20F because such provisions are not expected to relate to incurred losses.
 
For more detail on these changes, please see Section 6.
 

4 The most important improvements implemented in the third quarter of 2010 were a separation of risk profiles between Santander Banefe, our banking division for middle to low income clients, which is expected to lead consumer loan growth in the coming periods, and the rest of the Bank, as well as, the elimination of the distinction in allowance levels for old and new clients that have been renegotiated.  At the same time, the Bank adjusted the minimum provision levels that are set aside for the unused portion of credit card lines for clients that use their card for transactional and not credit purposes. Previously, these clients were assigned a provision level equal to the average for the whole credit card sample independent if they actually used their approved lines or not. This change in provisioning model for consumer loans affected two line items of our income statement: Provision Expenses and Other Operating Income. The net effect of this improvement in the models was a charge of Ch$2,077 million in 3Q10.  See Third Quarter 2010 Earnings Report for more details.
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
13
 
 
 

 
 

OPERATING EXPENSES AND EFFICIENCY

The adjusted efficiency ratio reached 34.8% in the quarter

Operating Expenses
 
Quarter
   
Change %
 
(Ch$ million)
 
4Q10
   
3Q10
   
4Q09
   
4Q10 / 4Q09
   
4Q / 3Q 10
 
Personnel expenses
    (65,344 )     (63,330 )     (56,638 )     15.4 %     3.2 %
Administrative expenses
    (37,600 )     (37,983 )     (34,051 )     10.4 %     (1.0 )%
Depreciation and amortization
    (13,176 )     (11,294 )     (11,968 )     10.1 %     16.7 %
Impairment
    (260 )     (963 )     (75 )     246.7 %     (73.0 )%
Operating expenses
    (116,380 )     (113,570 )     (102,732 )     13.3 %     2.5 %
Efficiency ratio1
    39.6 %     33.8 %     30.5 %                
Adjusted efficiency ratio
    34.9 %2     33.8 %     30.5 %                
   
1.
Operating expenses / Operating income. Operating income = Net interest income + Net fee income+ Net results from Financial transactions + Other operating income and expenses.
2.
Excluding one-time provision expense of Ch$39,800 million included in Other operating expenses. See Provision Expense and Other operating income and expenses.

Operating expenses in 4Q10 increased 2.5% QoQ. The QoQ rise in personnel expenses was mainly due to a seasonal increase in employee benefits as well as a one-time rise in severance payments. Total headcount and compensation did not vary significantly in the quarter. Administrative expenses were down 1% in the quarter. The efficiency ratio, reached 39.6% in the quarter. The adjusted efficiency ratio, excluding the one-time charge of Ch$39,800 million recognized in Other operating expenses, reached 34.9% in the quarter.

The 13.3% YoY rise in costs in 4Q10 was mainly due to a 15.4% rise in personnel expenses that are directly related to an increase in commercial activity and as a result, variable incentives to commercial teams have increased, especially in retail banking. At the same time, the Bank, in anticipation of a more positive economic environment forecast for the coming years, has been investing in technology and distribution capabilities.  This should be compensated in future quarters with stronger revenue growth. The higher inflation also fueled administrative cost growth as 2/3 of operating expenses are linked to inflation. In 2011, the Bank expects to open approximately 20 branches and to continue to invest in CRM technology, client service and new credit scoring models for SMEs.
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
14
 
 
 

 
 
 
OTHER INCOME AND EXPENSES

Other Income and Expenses
 
Quarter
   
Change %
 
(Ch$ million)
 
4Q10
   
3Q10
   
4Q09
   
4Q10 / 4Q09
   
4Q / 3Q 10
 
Other operating income
    22,824       34,560       24,598       (7.2 )%     (34.0 )%
Other operating expenses
    (50,550 )     (22,075 )     (14,773 )     242.2 %     129.0 %
Other operating income, net
    (27,726 )     12,485       9,825       %     %
Income attributable to investments in other companies
    (4 )     832       (566 )     (99.3 )%     %
Income tax
    (18,927 )     (14,109 )     (28,348 )     (33.2 )%     34.1 %
Income tax rate
    16.5 %     10.0 %     17.1 %                

Other operating income, net, totaled Ch$-27,726 million in 4Q10. As previously mentioned in the Provision Expense section, the Bank, following the indications of the SBIF, recognized a one-time charge of Ch$39,800 million in the quarter because of the new provisioning guidelines for commercial loans analyzed on an individual basis. (See Section 6 of this release for more details).

Excluding this one time expense, Other operating income, net totaled Ch$12,074 million in 4Q10 compared to Ch$12,485 million in 3Q10 and Ch$9,825 million in 4Q09. 4Q10 Other operating income, net includes Ch$17,986 million from the sale of branches. Other operating income in 3Q10 included a reversal of Ch$25,716 million, derived from the adjustments made to the minimum provision levels that are set aside for the unused portion of credit card lines for clients that use their credit card for transactional and not credit purposes. Finally, in 4Q09 Other operating income, net included a one-time gain of Ch$7,072 million from the sale of a building in December 2009.

Income tax increased 34.1% QoQ. The one-time charge of Ch$39,800 million recognized in other operating expenses is not tax deductible and this increased the Bank’s effective tax rate in the quarter. The lower tax paid in 4Q10 compared to 4Q09 was mainly due to a lower net income before taxes.

The statutory corporate tax rate in Chile in 2010 was 17%. In 2011, it will rise to 20%; in 2012, it will be 18.5% and 17% in 2013.
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
15
 
 
 

 
 

 
SECTION 4: CREDIT RISK RATINGS

International ratings

The Bank has credit ratings from three leading international agencies. All of our ratings are assigned a stable outlook. Standard & Poor’s changed its outlook on Santander Chile’s ratings to Positive in December 2010.

Moody’s
 
Rating
Foreign currency bank deposits
 
Aa3
Senior bonds
 
Aa3
Subordinated debt
 
A1
Bank Deposits in Local Currency
 
Aa3
Bank financial strength
 
B-
Short-term deposits
  
P-1

Standard and Poor’s
 
Rating
Long-term Foreign Issuer Credit
 
A+
Long-term Local Issuer Credit
 
A+
Short-term Foreign Issuer Credit
 
A-1
Short-term Local Issuer Credit
  
A-1

Fitch
 
Rating
Foreign Currency Long-term Debt
 
AA-
Local Currency Long-term Debt
 
AA-
Foreign Currency Short-term Debt
 
F1+
Local Currency Short-term Debt
 
F1+
Individual rating
  
B
 
Local ratings:
 
Our local ratings, the highest in Chile, are the following:

Local ratings
 
Fitch
Ratings
 
Feller
Rate
Shares
 
Level 2
 
1CN1
Short-term deposits
 
N1+
 
Level 1+
Long-term deposits
 
AAA
 
AAA
Mortgage finance bonds
 
AAA
 
AAA
Senior bonds
 
AAA
 
AAA
Subordinated bonds
 
AA
 
AA+
Outlook
  
Stable
  
Stable
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
16
 
 
 

 
 
 
SECTION 5: SHARE PERFORMANCE
As of December 2010

Ownership Structure:
 
 

ADR price (US$) 2010
12/31/10:
    93.47  
Maximum (2010):
    99.44  
Minimum (2010):
    59.40  

Market Capitalization: US$16,953 million

P/E 12 month trailing*:
    15.5  
P/BV (12/31/10)**:
    4.35  
Dividend yield***:
    3.9 %

Price as of Dec. 31 / 12mth Earnings
** 
Price as of Dec. 31 / Book value as of 12/31/10
***
Based on closing price on record date of last dividend payment.

Average daily traded volumes 4Q10
US$ million


Local share price (Ch$) 2010
12/31/10:
    42.30  
Maximum (2010):
    47.37  
Minimum (2010):
    31.03  

Dividends:
Year paid
 
Ch$/share
   
% of previous year
earnings
 
2006:
    0.83       65 %
2007:
    0.99       65 %
2008:
    1.06       65 %
2009:
    1.13       65 %
2010:
    1.37       60 %
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
17
 
 
 

 
 
 
SECTION 6: New Provisioning guidelines for loans analyzed on an individual basis
Source: Superintendency of Banks and Financial Institutions, Accounting Principles Compendium, Chapter B1
 
Loans analyzed on an individual basis
 
Beginning in January 2011, new provisioning guidelines designed by the SBIF for loans analyzed on an individual basis will come into effect. This encompasses mainly large commercial, leasing and factoring loans. The Bank considers the following risk factors: industry or sector of the borrower, owners or managers of the borrower, borrower’s financial situation, its payment capacity and payment behavior. Based on those risk factors the Bank will assign one of the following risk categories to each loan or borrower:
 
 
i.
“Normal Loans” or loans classified in categories A1 through A6 correspond to borrowers who are current on their payment obligations and show no sign of deterioration in their credit quality
 
 
ii.
“Substandard Loans” or loans classified in categories B1 through B4 correspond to borrowers with some credit financial difficulties or an important deterioration of payment capacity. Substandard loans also include all loans that have been nonperforming for more than 30 days.
 
 
iii.
“Non-complying Loans” including nonperforming loans and other loans classified in categories C1 through C6 correspond to borrowers whose payment capacity is seriously at risk and who have a high likelihood of filing for bankruptcy or are renegotiating credit terms to avoid bankruptcy. These loans also include all loans, including contingent operations, with at least one installment overdue more than 90 days.
 
Allowances for Normal and Substandard Loans
 
For Normal and Substandard Loans, expected loss has been set in accordance with SBIF standards, as set forth in the following table:
 
Classification
 
Probability of default
(PD) (%)
 
Loss given default (LGD)
(%)
 
Expected loss (EL) (%)
   
Normal loans
       
A1
 
0.04         
 
90.0
 
  0.036
A2
 
0.1         
 
82.5
 
  0.0825
A3
 
0.25         
 
87.5
 
  0.21875
A4
 
2         
 
87.5
 
  1.75
A5
 
4.75         
 
90.0
 
  4.275
A6
 
10         
 
90.0
 
  9.0
   
Substandard loans
       
B1
 
15         
 
92.5
 
13.875
B2
 
22         
 
92.5
 
20.35
B3
 
33         
 
97.5
 
32.175
B4
  
45         
  
97.5
  
43.875
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
18
 
 
 

 
 
 
Banks individually assign a specific classification and therefore provision level to each borrower. Accordingly, the amount of loan loss allowance is determined on a case-by-case basis. In determining provisions on an individual basis for Normal and Substandard Loans, banks must use the following equation established by the SBIF:
 
Provision          =           (ESA-GE) * (PDdebtor/100) * (LGDdebtor/100) + GE * (PDguarantor/100) * (LGDguarantor/100)

ESA
=
Exposure subject to allowances
PD
=
Probability of default
GE
=
Guaranteed exposure
LGD
=
Loss Given Default

However, independent of the results obtained from the equation above, as of July 2010 Normal Loans (including contingent loans) must be assigned a minimum provision level of 0.5%.
 
Allowances for Non-complying Loans
 
For loans classified in Categories C1 through C6, the Bank must have the following levels of allowance, which are required by the SBIF:
 
Classification
 
Expected loss
 
Allowance % (1)
C1
 
Up to 3%
 
2
C2
 
More than 3% up to 20%
 
10
C3
 
More than 20% up to 30%
 
25
C4
 
More than 30% up to 50%
 
40
C5
 
More than 50% up to 80%
 
65
C6
  
More than 80%
 
90


(1)
Represents percentages of the aggregate amount of principal and accrued but unpaid interest of the loan.
 
For these loans, the expected loss must be calculated in the following manner:
 
Expected loss            =           (TE – Rec) / TE
 
Allowance (Ch$)      =           TE * Allowance %

TE
=
Total exposure
REC
=
Recoverable amount based on estimates of collateral value and collection efforts

These regulations will have an estimated initial cost of implementation of Ch$39,800 million. As per instructions of the SBIF, this one time effect was recognized as an Other operating expenses in the income statement and as a Non-credit provision in the Bank’s Liabilities. In January 2011, this Liability will be shifted to Loan loss reserves in the Balance Sheet.  It is important to point out that such provisions are not expected to be reflected in the Bank's 2010 20-F financial statements prepared in accordance with IFRS and filed with the U.S. Securities and Exchange Commission because such provisions are not expected to relate to incurred losses.
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
19
 
 
 

 
 
 
ANNEX 1: BALANCE SHEET

Unaudited Balance Sheet
 
Dec-10
   
Dec-10
   
Sep-10
   
Dec-10
   
Dec. 10 / 09
   
Dec. 10 / Sept.
10
 
   
US$ths
   
Ch$mn
   
% Chg.
 
                                     
Assets
                                   
Cash and balances from Central Bank
    3,765,785       1,762,199       1,522,587       2,043,458       (13.8 )%     15.7 %
Funds to be cleared
    800,017       374,368       485,262       468,134       (20.0 )%     (22.9 )%
Financial assets held for trading
    811,350       379,671       397,342       798,539       (52.5 )%     (4.4 )%
Investment collateral under agreements to repurchase
    365,392       170,985       64,995       14,020       1119.6 %     163.1 %
Derivatives
    3,471,264       1,624,378       1,656,370       1,393,878       16.5 %     (1.9 )%
Interbank loans
    148,888       69,672       72,184       23,370       198.1 %     (3.5 )%
Loans, net of reserves for loan losses
    32,514,837       15,215,318       14,803,186       13,378,379       13.7 %     2.8 %
Available-for-sale financial assets
    3,149,866       1,473,980       1,601,025       1,830,090       (19.5 )%     (7.9 )%
Held-to-maturity investments
    -       -       -       -                  
Investments in other companies
    15,547       7,275       7,301       7,417       (1.9 )%     (0.4 )%
Intangible assets
    166,663       77,990       69,975       77,260       0.9 %     11.5 %
Fixed assets
    331,200       154,985       160,435       184,122       (15.8 )%     (3.4 )%
Current tax assets
    26,710       12,499       5,948       4,541       175.2 %     110.1 %
Deferred tax assets
    252,087       117,964       137,958       95,229       23.9 %     (14.5 )%
Other assets
    1,369,661       640,933       653,285       452,559       41.6 %     (1.9 )%
Total Assets
    47,189,266       22,082,217       21,637,853       20,770,996       6.3 %     2.1 %
                                                 
Liabilities and Equity
                                               
Demand deposits
    9,053,177       4,236,434       3,991,732       3,533,534       19.9 %     6.1 %
Funds to be cleared
    641,361       300,125       426,453       275,474       8.9 %     (29.6 )%
Investments sold under agreements to repurchase
    629,822       294,725       149,960       1,114,605       (73.6 )%     96.5 %
Time deposits and savings accounts
    15,511,822       7,258,757       7,155,213       7,175,257       1.2 %     1.4 %
Derivatives
    3,513,149       1,643,978       1,652,195       1,348,906       21.9 %     (0.5 )%
Deposits from credit institutions
    3,385,099       1,584,057       1,728,001       2,046,790       (22.6 )%     (8.3 )%
Marketable debt securities
    8,955,846       4,190,888       3,979,448       2,924,676       43.3 %     5.3 %
Other obligations
    355,356       166,289       164,204       146,911       13.2 %     1.3 %
Current tax liabilities
    2,763       1,293       28,487       63,831       (98.0 )%     (95.5 )%
Deferred tax liability
    11,627       5,441       3,892       3,380       61.0 %     39.8 %
Provisions
    588,302       275,296       205,255       186,121       47.9 %     34.1 %
Other liabilities
    558,451       261,327       366,074       263,396       (0.8 )%     (28.6 )%
Total Liabilities
    43,206,774       20,218,610       19,850,914       19,082,881       6.0 %     1.9 %
                                                 
Equity
                                               
Capital
    1,904,697       891,303       891,303       891,303       0.0 %     0.0 %
Reserves
    110,138       51,539       51,539       51,539       0.0 %     0.0 %
Unrealized gain (loss) Available-for-sale financial assets
    (11,070 )     (5,180 )     (13,928 )     (26,804 )     (80.7 )%     (62.8 )%
Retained Earnings:
    1,910,751       894,136       828,426       742,278       20.5 %     7.9 %
Retained earnings previous periods
    1,196,983       560,128       560,128       440,401       27.2 %     0.0 %
Net income
    1,019,671       477,155       383,283       431,253       10.6 %     24.5 %
Provision for mandatory dividend
    (305,902 )     (143,147 )     (114,985 )     (129,376 )     10.6 %     24.5 %
Total Shareholders' Equity
    3,914,517       1,831,798       1,757,340       1,658,316       10.5 %     4.2 %
Minority Interest
    67,975       31,809       29,599       29,799       6.7 %     7.5 %
Total Equity
    3,982,492       1,863,607       1,786,939       1,688,115       10.4 %     4.3 %
Total Liabilities and Equity
    47,189,266       22,082,217       21,637,853       20,770,996       6.3 %     2.1 %

Figures in US$ have been translated at the exchange rate of Ch$467.95
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
20
 
 
 

 
 
 
ANNEX 2: YTD INCOME STATEMENT

YTD Income Statement Unaudited
 
Dec-10
   
Dec-10
   
Dec-09
   
Dec. 10 / 09
 
   
US$ths.
   
Ch$ million
   
% Chg.
 
                         
Interest revenue
    3,019,517       1,412,983       1,207,778       17.0 %
Interest expense
    (1,011,356 )     (473,264 )     (351,262 )     34.7 %
Net interest income
    2,008,161       939,719       856,516       9.7 %
Fee income
    722,690       338,183       315,925       7.0 %
Fee expense
    (159,421 )     (74,601 )     (61,795 )     20.7 %
Net fee income
    563,270       263,582       254,130       3.7 %
Net income from financial operations
    82,819       38,755       3,887       897.0 %
Net foreign exchange income
    122,306       57,233       163,241       (64.9 )%
Total financial transactions, net
    205,124       95,988       167,128       (42.6 )%
Other operating income
    178,224       83,400       33,243       150.9 %
Operating profit before loan losses
    2,954,779       1,382,689       1,311,017       5.5 %
Provision expense
    (578,914 )     (270,903 )     (333,847 )     (18.9 )%
Total operating income net of interest, fee and provision expenses
    2,375,865       1,111,786       977,170       13.8 %
Personnel expenses
    (534,811 )     (250,265 )     (224,484 )     11.5 %
Administrative expenses
    (314,869 )     (147,343 )     (136,712 )     7.8 %
Depreciation and amortization
    (105,573 )     (49,403 )     (46,623 )     6.0 %
Impairment
    (10,525 )     (4,925 )     (75 )     %
Operating expenses
    (965,778 )     (451,936 )     (407,894 )     10.8 %
Other operating expenses
    (219,744 )     (102,829 )     (44,405 )     131.6 %
Total operating expenses
    (1,185,522 )     (554,765 )     (452,299 )     22.7 %
Net operating income
    1,190,343       557,021       524,871       6.1 %
Income attributable to investments in other companies
    2,502       1,171       297       294.3 %
Net income before taxes
    1,192,845       558,192       525,168       6.3 %
Income tax
    (168,734 )     (78,959 )     (88,862 )     (11.1 )%
Net income from ordinary activities
    1,024,112       479,233       436,306       9.8 %
Net income discontinued operations
    0       0       0       %
Net income attributable to:
                               
Minority interest
    4,441       2,078       5,053       %
Net income attributable to shareholders
    1,019,671       477,155       431,253       10.6 %

Figures in US$ have been translated at the exchange rate of Ch$467.95
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
21
 
 
 

 
 

 
ANNEX 3 : QUARTERLY INCOME STATEMENTS

Unaudited Quarterly Income Statement
 
4Q10
   
4Q10
   
3Q10
   
4Q09
   
4Q10 / 4Q09
   
4Q / 3Q 10
 
   
US$ths.
   
Ch$mn
   
% Chg.
 
Interest revenue
    785,086       367,381       355,445       342,363       7.3 %     3.4 %
Interest expense
    (289,595 )     (135,516 )     (119,771 )     (116,984 )     15.8 %     13.1 %
Net interest income
    495,491       231,865       235,674       225,379       2.9 %     (1.6 )%
Fee income
    194,117       90,837       85,379       80,501       12.8 %     6.4 %
Fee expense
    (45,304 )     (21,200 )     (18,943 )     (15,903 )     33.3 %     11.9 %
Net fee income
    148,813       69,637       66,436       64,598       7.8 %     4.8 %
Net income from financial operations
    (28,189 )     (13,191 )     (45,068 )     (48,126 )     (72.6 )%     (70.7 )%
Net foreign exchange income
    70,204       32,852       66,781       85,273       (61.5 )%     (50.8 )%
Total financial transactions, net
    42,015       19,661       21,713       37,147       (47.1 )%     (9.5 )%
Other operating income
    48,774       22,824       34,560       24,598       (7.2 )%     (34.0 )%
Operating profit before loan losses
    735,093       343,987       358,383       351,722       (2.2 )%     (4.0 )%
Provision expense
    (132,657 )     (62,077 )     (82,687 )     (67,754 )     (8.4 )%     (24.9 )%
Total operating income net of interest, fee and provision expenses
    602,436       281,910       275,696       283,968       (0.7 )%     2.3 %
Personnel expenses
    (139,639 )     (65,344 )     (63,330 )     (56,638 )     15.4 %     3.2 %
Administrative expenses
    330,140       (37,600 )     (37,983 )     (34,051 )     10.4 %     (1.0 )%
Depreciation and amortization
    (28,157 )     (13,176 )     (11,294 )     (11,968 )     10.1 %     16.7 %
Impairment
    (556 )     (260 )     (963 )     (75 )     246.7 %     (73.0 )%
Operating expenses
    (248,702 )     (116,380 )     (113,570 )     (102,732 )     13.3 %     2.5 %
Other operating expenses
    (108,024 )     (50,550 )     (22,075 )     (14,773 )     242.2 %     129.0 %
Total operating expenses
    (356,726 )     (166,930 )     (135,645 )     (117,505 )     42.1 %     23.1 %
Net operating income
    245,710       114,980       140,051       166,463       (30.9 )%     (17.9 )%
Income attributable to investments in other companies
    (9 )     (4 )     832       (566 )     (99.3 )%     %
Net income before taxes
    245,701       114,976       140,883       165,897       (30.7 )%     (18.4 )%
Income tax
    (40,447 )     (18,927 )     (14,109 )     (28,348 )     (33.2 )%     34.1 %
Net income from ordinary activities
    205,255       96,049       126,774       137,549       (30.2 )%     (24.2 )%
Net income discontinued operations
    0       0       0       0                  
Net income attributable to:
                                               
Minority interest
    4,652       2,177       1,418       240       807.1 %     %
Net income attributable to shareholders
    200,603       93,872       125,356       137,309       (31.6 )%     (25.1 )%

Figures in US$ have been translated at the exchange rate of Ch$467.95
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
22
 
 
 

 
 
 
ANNEX 4: QUARTERLY EVOLUTION OF MAIN RATIOS AND OTHER INFORMATION

   
Mar-09
   
Jun-09
   
Sep-09
   
Dec-09
   
Mar-10
   
Jun-10
   
Sep-10
   
Dec-10
 
(Ch$ millions)
                                               
Loans
                                               
Consumer loans
    2,187,832       2,121,045       2,155,200       2,244,035       2,303,983       2,404,128       2,554,884       2,700,791  
Residential mortgage loans
    3,927,343       3,970,896       4,033,091       4,159,052       4,219,733       4,360,496       4,498,799       4,651,136  
Commercial loans
    7,870,502       7,309,545       7,395,336       7,324,777       7,519,854       7,817,843       8,178,336       8,305,630  
Total loans
    13,985,677       13,401,486       13,583,627       13,727,864       14,043,570       14,582,467       15,232,019       15,657,557  
Allowance for loan losses
    (281,265 )     (314,191 )     (338,020 )     (349,485 )     (374,064 )     (387,624 )     (428,833 )     (442,238 )
Total loans, net of allowances
    13,704,412       13,087,295       13,245,607       13,378,379       13,669,506       14,194,843       14,803,186       15,215,319  
                                                                 
Loans by segment
                                                               
Individuals
    6,782,663       6,815,737       6,980,092       7,287,296       7,411,686       7,715,031       8,035,617       8,407,416  
SMEs
    2,007,115       2,002,641       2,055,911       2,097,592       2,143,885       2,210,170       2,301,536       2,375,192  
Total retail lending
    8,789,778       8,818,378       9,036,003       9,384,888       9,555,571       9,925,201       10,337,153       10,782,608  
Institutional lending
    262,664       262,947       285,129       291,867       313,079       330,980       340,274       331,153  
Middle-Market & Real estate
    3,048,591       2,844,124       2,838,365       2,779,165       2,907,944       2,983,741       3,160,681       3,288,107  
Corporate
    1,903,951       1,505,737       1,449,001       1,266,310       1,279,965       1,347,855       1,406,210       1,293,321  
                                                                 
Customer funds
                                                               
Demand deposits
    3,092,010       3,083,814       3,152,739       3,533,534       3,890,230       4,168,884       3,991,732       4,236,434  
Time deposits
    8,677,857       8,342,396       7,456,731       7,175,257       6,818,939       7,193,376       7,155,213       7,258,757  
Total deposits
    11,769,867       11,426,210       10,609,470       10,708,791       10,709,169       11,362,260       11,146,945       11,495,191  
Mutual funds (Off balance sheet)
    3,085,227       3,342,860       3,476,457       3,427,829       3,635,544       3,510,479       3,305,683       3,188,151  
Total customer funds
    14,855,094       14,769,070       14,085,927       14,136,620       14,344,713       14,872,739       14,452,628       14,683,342  
Loans / Deposits1
    96.5 %     94.3 %     102.4 %     100.9 %     104.3 %     99.8 %     100.9 %     99.8 %
                                                                 
Average balances
                                                               
Avg. interest earning assets
    15,742,285       15,147,554       15,184,842       15,562,696       15,776,237       15,816,902       16,463,951       17,176,435  
Avg. loans
    14,312,882       13,733,919       13,479,883       13,647,750       13,879,173       14,291,144       14,874,816       15,470,132  
Avg. assets
    20,491,544       19,719,613       19,384,473       20,123,590       20,738,402       20,742,244       20,915,047       21,851,516  
Avg. demand deposits
    2,952,461       3,087,754       3,079,230       3,278,373       3,678,104       4,107,978       4,005,565       4,056,105  
Avg equity
    1,517,710       1,495,755       1,528,506       1,608,510       1,665,977       1,644,453       1,712,967       1,801,866  
Avg. free funds
    4,470,170       4,583,509       4,607,736       4,886,883       5,344,081       5,752,431       5,718,532       5,857,971  
                                                                 
Capitalization
                                                               
Risk weighted assets
    13,979,591       13,544,319       13,918,058       14,202,118       15,513,732       16,210,259       16,739,710       17,247,734  
Tier I (Shareholders' equity)
    1,543,039       1,497,019       1,555,148       1,658,316       1,683,103       1,665,326       1,757,340       1,831,799  
Tier II
    560,232       535,978       563,856       555,776       599,353       627,608       672,740       672,099  
Regulatory capital
    2,103,271       2,032,997       2,119,004       2,214,092       2,282,455       2,292,934       2,430,080       2,503,898  
Tier I ratio
    11.0 %     11.1 %     11.2 %     11.7 %     10.8 %     10.3 %     10.5 %     10.6 %
BIS ratio
    15.0 %     15.0 %     15.2 %     15.6 %     14.7 %     14.1 %     14.5 %     14.5 %
                                                                 
Profitability & Efficiency
                                                               
Net interest margin
    4.8 %     6.0 %     5.7 %     5.8 %     5.8 %     6.1 %     5.7 %     5.4 %
Efficiency ratio
    34.5 %     31.5 %     32.6 %     30.5 %     33.0 %     35.2 %     33.8 %     39.7 %
Avg. Free funds / interest earning assets
    28.4 %     30.3 %     30.3 %     31.4 %     33.9 %     36.4 %     34.7 %     34.1 %
Return on avg. equity
    20.2 %     28.7 %     28.8 %     34.1 %     28.6 %     33.8 %     29.3 %     20.8 %
Return on avg. assets
    1.5 %     2.2 %     2.3 %     2.7 %     2.3 %     2.7 %     2.4 %     1.7 %
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
23
 

 
 
   
Mar-09
   
Jun-09
   
Sep-09
   
Dec-09
   
Mar-10
   
Jun-10
   
Sep-10
   
Dec-10
 
Asset quality
                                               
Non-performing loans (NPLs)2
    392,802       415,311       383,172       409,067       385,211       415,556       407,831       416,739  
Past due loans3
    169,220       181,645       175,426       193,250       197,060       200,524       207,530       206,601  
Expected loss4
    281,265       314,191       338,020       349,485       374,064       387,624       428,833       442,238  
NPLs / total loans
    2.81 %     3.10 %     2.82 %     2.98 %     2.74 %     2.85 %     2.68 %     2.66 %
PDL / total loans
    1.21 %     1.36 %     1.29 %     1.41 %     1.40 %     1.38 %     1.36 %     1.32 %
Coverage of NPLs (Loan loss allowance / NPLs)
    71.60 %     75.65 %     88.22 %     85.43 %     97.11 %     93.28 %     105.15 %     106.12 %
Coverage of PDLs (Loan loss allowance / PDLs)
    166.2 %     173.0 %     192.7 %     180.8 %     189.8 %     193.3 %     206.6 %     214.1 %
Expected loss (Loan loss allowances /  Loans)
    2.01 %     2.34 %     2.49 %     2.55 %     2.66 %     2.66 %     2.82 %     2.82 %
Cost of credit (prov. expense / loans)
    2.60 %     2.87 %     2.33 %     1.97 %     2.00 %     1.53 %     2.17 %     1.59 %
                                                                 
Network
                                                               
Branches
    501       502       502       498       498       499       500       504  
ATMs
    1,929       1,929       1,991       1,917       1,856       1,871       1,914       2,018  
Employees
    11,578       11,391       11,280       11,204       11,155       11,133       11,049       11,001  
                                                                 
Market information (period-end)
                                                               
Net income per share (Ch$)
    0.41       0.57       0.58       0.73       0.63       0.74       0.67       0.50  
Net income per ADR (US$)
    0.73       1.12       1.11       1.49       1.25       1.41       1.42       1.11  
Stock price
    19.1       23.9       30.4       30.7       34.4       35.7       45.1       42.3  
ADR price
    34.4       46.7       57.5       64.8       68.2       67.1       96.6       93.5  
Market capitalization (US$mn)
    6,230       8,468       10,436       11,749       12,373       12,168       17,512       16,953  
Shares outstanding
    188,446.1       188,446.1       188,446.1       188,446.1       188,446.1       188,446.1       188,446.1       188,446.1  
ADRs (1 ADR = 1,039 shares)
    181.4       181.4       181.4       181.4       181.4       181.4       181.4       181.4  
                                                                 
Other Data
                                                               
Quarterly inflation rate5
    (2.30 )%     (0.13 )%     (0.47 )%     0.52 %     0.27 %     0.97 %     0.65 %     0.54 %
Avg. overnight interbank rate (nominal)
    5.49 %     1.40 %     0.46 %     0.43 %     0.40 %     0.51 %     1.76 %     2.90 %
Avg. 10 year Central Bank yield (real)
    2.60 %     2.86 %     2.88 %     3.09 %     3.14 %     3.04 %     2.82 %     3.01 %
Avg. 10 year Central Bank yield (nominal)
    5.09 %     5.63 %     5.70 %     6.13 %     6.41 %     6.42 %     6.07 %     6.12 %
Observed Exchange rate (Ch$/US$)  (period-end)
    582.1       529.07       546.07       506.43       526.29       543.09       485.23       468.37  

1 Ratio = Loans - marketable securities / Time deposits + demand deposits
2 Capital + future interest of all loans with one installment 90 days or more overdue.
3 Total installments plus lines of credit more than 90 days overdue
4 Based on internal credit models and SBIF guidelines. Banks must have a 100% coverage of expected loss
5 Calculated using the variation of the Unidad de Fomento (UF) in the period
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
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